Hotel Servigroup Calypso

Great hotel great location

Great clean room nice staff Great bar and family friendly very good x

Yes all perfect

Good two nights stay

This is a tidy enough hotel and the poolside is nice, the bonus of a big screen to watch football at the poolside. My whole experience was influenced by the poor rude service I received one evening. I needed some water for my bedside and my room didn't have any cups/glasses. I went to the vending machine in reception which was broken. No staff were there to help. I had to call reception to ask for a cup, they told me they couldn't bring me one and i needed to go to the breakfast bar. An extremely rude male member of staff literally frog-marched me to the breakfast are downstairs and told me to take one small fruit juice glass, and shouted at me when I asked for more or a larger glass. Really poor and rude - it should be easy to get a drink of water in a hotel!!! Also another negative is that breakfast is only 8-10am which is far too short.