Comfort Inn & Suites SW Houston Sugarland

Pool nasty, spa and exercise room closed, elevator broken, charged full week stayed 3 days for medical treatment had to walk up two flights of stairs several times a day because of elevator not functioning. Key cards stopped working daily had to go down get replaced constantly after every one time use!! Didn’t clean room daily. Halls smelled of marajuana carpets nasty!! Staff useless and rude

Very rundown place. Rooms have cockroaches. Rooms were smelly. Elevator was not running for full night.

Our room was clean. Staff was mediocre. Breakfast was poor, little selection and we always had to ask for items to be refilled. Outdoor pool was closed. They used to have and indoor pool and workout room that were both closed and torn up. Listing online says pool is open March 1 and it was not. Very disappointing for our family.

Room was decent. No pressure on the sink tap. Toilet seat had stains. No daily housekeeping Breakfast was very limited. Overall it was okay.

Staff was great