Name: Comfort Suites Olive Branch - Memphis South
Address: 6921 Parkwood Drive, Olive Branch, Mississippi, United States of America, Olive Branch, Mississippi, US
Price range: US$85–US$123 per night
Rating: 8.5

What guests think

Many guests praise friendly staff, clean, comfortable rooms, and a convenient, safe location near restaurants and the interstate at Comfort Suites Olive Branch - Memphis South, plus a popular hot breakfast with a lobby coffee machine.

Recurring complaints involve inconsistent housekeeping and maintenance: musty odors, stains, missing towels or shower curtains, and hard to control room temperatures, as well as occasional billing or deposit frustrations. Facilities feedback is mixed, with pool closures or cleanliness problems, ice machines out of order, an elevator outage in one stay, and parking access mainly behind the building. Overall, expect a practical mid-range stay with useful conveniences but occasional hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities feedback is mixed. Guests appreciate the lobby coffee machine and, when available, the pool, but report repeated issues with the pool being closed or unclean, ice machines out of order, an elevator outage, and parking primarily behind the building.

Related guest reviews

10

Ronnie

15 Jul 2024

·

Stayed 2 nights

Good place to stay! Good value for your money! Only thing that I didn’t like was no ice machines working! Had to go to a market to purchase ice. Breakfast was great with all the trimmings!

10

Mike

18 Jul 2025

·

Stayed 2 nights

Clean hotel. Nice staff. Pool was great.

10

Amanda

23 Jun 2024

·

Stayed 2 nights

I like the cleanest and the fresh hot breakfast!! The room was nice and comfortable!!! The pool was clean and staff was friendly and nice!!

8

Tabrianna

19 Jun 2024

·

Stayed 2 nights

I loved the staff, the ice machines was broke on 2 floors and the breakfast wasn’t the best.

8

michael

1 Oct 2023

·

Stayed 2 nights

good stay, pool area was closed. The couch in room 105 has a lot of stains on it that are visible. Makes you not want to use it. No washcloths in bathroom. Front desk did give us a couple. Like the hotel

4

amy

4 Mar 2023

·

Stayed 1 night

The elevator stopped working right after check in and was never fixed. Forced to walk up and down 4 flights of stairs if I needed to leave. 3 lafies who worked there were very nice but it was clear the owner couldn’t care less that we were stranded on the top floor. Also there was what looked like black mold in the grout in the bathroom and did not seem very sanitary. I will not return to this property.

10

Laurie

1 Apr 2025

·

Stayed 1 night

Stayed one night as we were traveling through. Hotel is new, attractive and very clean. The bed and pillows were very comfortable. The breakfast offerings were better than usual and even a fancy coffee machine with lattes etc.

4

Michael

11 Aug 2025

·

Stayed 1 night

Bad/Annoying Bed proximity to wall made it difficult to move in/out of it Pool was closed because “maintenance was supposed to come fix/clean but didn’t”. This was one of the two reasons we chose this place Payment mixup at check-in , but was resolved Good: Breakfast was good Staff was decent Noise level was good at night

6

misty

16 Sept 2023

·

Stayed 1 night

The rooms are extremely outdated. The bathrooms could use some extra cleaning and new shower curtains. I inquired about the pool and was told it was open and to my surprise the pool water was dark green. Completely unexceptable. I contemplated leaving the property in the middle of the night as I was so disgusted. I will never return.

8

Paul

29 Apr 2025

·

Stayed 1 night

This hotel was clean and the staff was pleasant. The parking is a little odd, you really need to park in the back. There is a Cracker Barrel next door for dining and a small coffee shop 5 minutes up the road.

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Cleanliness

Many reviews describe the hotel and rooms as clean, but feedback is inconsistent. Recurring issues include musty or mildew odors, visible stains, occasional dirty bathrooms or elevator areas, and missed items like towels or shower curtains.

Related guest reviews

4

Rachel

18 Dec 2022

·

Stayed 4 nights

Room had no towels when I arrived, sheets were dirty, room had ants, overall room smelled musty.

6

Kristen

3 Sept 2024

·

Stayed 1 night

The room had a mildew smell. I found myself using my inhaler due to the mildew. Second the lamps did not work in the room and the faucet in the bathroom was very loose. The employee at the front desk was pleasant.

10

Amanda

18 Jun 2025

·

Stayed 2 nights

This hotel was located in a nice area, and everything we needed was a short drive away. The staff was very friendly and the room was clean!

10

Bobbie

20 Feb 2024

·

Stayed 3 nights

It was very clean. Very respectable place to stay. Thank you

10

Rita

18 Dec 2025

·

Stayed 1 night

Great room, beds, quiet. Clean

4

Yasmin

28 Mar 2023

·

Stayed 3 nights

The staff was kind. Parking lot was always full. Mold in restroom ceiling, dirty restroom, no shower curtain, walls dirty. Water left white spots on dress

4

Tiffany

5 Dec 2022

·

Stayed 19,330 nights

My daughter has some sensory issues when it comes to smell and the the musty mildewy smell of the hotel definitely got to her. The elevator was dirty and smelly, our room and bathroom had what appeared to be blood stains on the walls and ceiling, the bathroom was dirty and the toilet made a dripping sound all night. The top bed sheet was dirty. The lights from the car dealership streamed brightly through the sides of the window shades all night and the curtains don’t close. The walls are paper thin and we could hear other guests all night long. Definitely will not stay here again.

4

amy

4 Mar 2023

·

Stayed 1 night

The elevator stopped working right after check in and was never fixed. Forced to walk up and down 4 flights of stairs if I needed to leave. 3 lafies who worked there were very nice but it was clear the owner couldn’t care less that we were stranded on the top floor. Also there was what looked like black mold in the grout in the bathroom and did not seem very sanitary. I will not return to this property.

8

STEPHANIE

21 Jun 2025

·

Stayed 2 nights

Safe, clean, competent and friendly staff. Room was stuffy and smelled like the carpet needed to be cleaned.

6

Cynthia

15 Jul 2024

·

Stayed 1 night

The location of this hotel is great. There are plenty of restaurants and shopping close by. The rooms are spacious. However, they could be cleaner. There were stains on the furniture and the floor needed to be mopped. It also took 20 minutes to check in because I reserved the room through a 3rd party and the clerk at check in didn’t know what to do. 3 stars.

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Rooms

Rooms are generally spacious and comfortable, with many praising the beds. However, several guests report practical issues such as light leaking past shades, hard to set temperature controls, dated furnishings, and occasional noise from nearby events or thin walls.

Related guest reviews

10

Sherene

19 May 2025

·

Stayed 1 night

We were there to play with our grandson. The hotel and the room was awesome. My only complaint is the curtains were horrible. Light coming thru the top and it was broken.

8

Lynn

3 Jan 2024

·

Stayed 1 night

The spotlight was shining right in the room over the shades. Like a fluorescent bulb on roller bar furniture was very uncomfortable.

6

Kristen

23 Apr 2023

·

Stayed 1 night

We had to wait at the desk for 10 minutes to check in. Kids running up and down the hall all night, knocking on random doors. Check out went the same as check in. Breakfast was great, room was nice, open and very clean but you can hear everything through the walls.

10

Linetta

6 Apr 2025

·

Stayed 1 night

Very comfortable bed and the breakfast was excellent. Lots to choose from and even had turkey sausage!

4

Sherry

29 Oct 2023

·

Stayed 2 nights

Arrived on Friday was given a handicapped accessible room instead of what I booked. So NO counterspace in bathroom to put anything. Saturday night when we returned to room was a party going on in meeting room 2 doors down from my assigned room 104. VERY LOUD MUSIC N DANCING, PARTYING going on. I called front desk and she said the party would last till 1030. We couldnt even hear our tv in our room. Never experienced anything as rude as this before. If you gonna allow a party with loud music, dancing n partying.....then u should relocate your guest to another floor. Also when I called front desk to complain was told party will only last till 1030.

10

Dennis

5 Jul 2025

·

Stayed 1 night

It is impossible to set the temperature in the room. It switched to air or heat depending on what temperature it was set at. There was no way to set it, so you were either frozen or boiling hot!

8

Felecia

11 Feb 2024

·

Stayed 2 nights

My overall stay fit the needs for my weekend stay. Room was clean but had a very peculiar smell. Suggest a different type of set up on Windows. I would have thought the window covering would block out light but didn’t. The lights from the parking light was distracting while trying to sleep. Breakfast was good but cold, even though it was in a warmer. I realized after I ate that there was a microwave available in the dining area.

6

Christopher

7 Jan 2024

·

Stayed 1 night

There needs to be a update of the hotel. New tvs. Shower’s

10

Michael

18 Dec 2024

·

Stayed 1 night

All good. Plenty of room for my family of five.

8

Manuel

14 Dec 2024

·

Stayed 2 nights

Nice bed is very comfortable

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Service

Staff are frequently described as friendly, kind, and helpful across the property. Some guests reported lapses such as long waits, poor follow-through on requests, billing or deposit disputes, and unsympathetic responses to significant problems.

Related guest reviews

10

Scott

9 Jun 2025

·

Stayed 2 nights

We were in town for a tough reason-caring for my dad as he transitioned to hospice. This hotel was comfortable and clean. We had 2 rooms and they were excellent. The staff found out about our visit and gave us a nice snack basket. Everyone was so kind-from our check-in to checkout. It was quiet when we needed rest and the breakfast was great. I am thankful for this hotel. My wife also really liked the coffee, and she is a coffee snob!

10

Chriscensia

4 Sept 2023

·

Stayed 2 nights

The staff was great. Lakitha upon check in was warm and friendly she made us feel like we were at home. Anything that we asked for (extra towels, blanket etc) was taken care of quickly. Roy at check also didn't disappoint. The cleaning staff made sure our room was clean and welcomed us. We will stay here on our next visit.

10

Brenesha

28 Apr 2025

·

Stayed 2 nights

Whole staff was great!! And a big help ! Evelyn was so sweet definitely will be coming back

4

Robmon

1 Oct 2025

·

Stayed 2 nights

While the hotel itself was at least clean, nice rooms and conveniently located near shops and food. During my stay, there was an issue with plumbing the ENTIRE day (Sept 27th). I was told it should be fixed within 2 hours which was around 10am...it wasn't until after 9pm before the issue was resolved which is completely unacceptable. The entire day, a guest with no water, unable to shower, unable to flush the toilet, wash my hands. I had to miss one of my events I was hosting because of this. All we received was a dry apology, no credit/Refund or compensation..nothing. Just a bucket to fill with water in case I needed to flush the toilet. I'm a diamond member with the Hilton community so I expected something similar or close but it was far from my expectation of a hotel regarding accommodations. Next time I will stick to what I know because the HILTON would NEVER.

6

Nicole

22 Jun 2023

·

Stayed 1 night

The person working the front desk was not attentive, didn't welcome us and seemed preoccupied. We asked that the bed be made up for the couch because we were arriving at 1 am with 4 kids. They said yes in text. It wasn't ready, nor did it have sheets. I went downstairs to get some, and after being gone for so long, he handed me a wet pillow with spilled cleaner on it, and the comforter smelled strong of cleaner as well. Poor service. Food was pretty good, bed was comfy and the room was damp. I was later told my carpet was cleaned that day...?

6

Jill

15 Dec 2022

·

Stayed 19,340 nights

When I checked in it was ok. The lady was fairly friendly. When I asked for a late checkout the next morning - a different girl was very rude and was worried about getting the room cleaned. Very very rude. I won’t be staying at this hotel again….

10

ROBERT P

7 Nov 2024

·

Stayed 1 night

Outstanding customer service

6

Cristina

26 Jul 2023

·

Stayed 1 night

We had a fairly pleasant stay. The room was clean, comfortable, and quiet. Check in and my request for linens felt awkward with the woman at the front desk but I looked past it. Unfortunately, I forgot my wedding bands on the nightstand. Nearly three hours into our drive home, I realized it and called the hotel. I am certain of exactly when and where I set them down. Again, the interaction with the same woman at the front desk felt awkward over the phone. No tone or words of concern or care. Supposedly, housekeeping did not find them. I do not feel that my concern was taken seriously. I am so sad to have lost my wedding bands of 18 years.

6

Cynthia

15 Jul 2024

·

Stayed 1 night

The location of this hotel is great. There are plenty of restaurants and shopping close by. The rooms are spacious. However, they could be cleaner. There were stains on the furniture and the floor needed to be mopped. It also took 20 minutes to check in because I reserved the room through a 3rd party and the clerk at check in didn’t know what to do. 3 stars.

2

Melina

26 Feb 2023

·

Stayed 1 night

They charged me twice for an early check in for a one day stay.

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Location

Convenient location near the interstate with plenty of dining and shopping, and many note a safe, quiet area. A few guests found the entrance and parking mainly at the back and mentioned nearby road potholes.

Related guest reviews

6

Stacey

29 Mar 2025

·

Stayed 1 night

Road in front full of huge pot holes. Room/hallway very warm and smells of food.

10

Warren

1 Jan 2025

·

Stayed 1 night

Close to interstate. Lots of restaurants nearby.

10

Rae

4 Jun 2025

·

Stayed 1 night

Very nice great location

8

Linda

16 Jun 2025

·

Stayed 1 night

Great room, but hard to get to because the entry is in the back.

10

April

17 Jun 2024

·

Stayed 1 night

This property is located in a prime area. Plenty restaurants and shopping locations. The room was very clean and the staff was extremely friendly.

10

Marilyn

13 Dec 2025

·

Stayed 1 night

Comfortable, clean & excellent location!

10

Shavan

16 Dec 2024

·

Stayed 1 night

I would definitely book here again. The room was clean. The staff were very friendly. It’s not far from Memphis and is in a very safe neighborhood. The breakfast was very delicious. The only thing was an issue (which it really wasn’t) was I didn’t know they would charge a $100 incident fee but it is refundable once the room is checked. Other than that, I have no complaints.

8

Paul

29 Apr 2025

·

Stayed 1 night

This hotel was clean and the staff was pleasant. The parking is a little odd, you really need to park in the back. There is a Cracker Barrel next door for dining and a small coffee shop 5 minutes up the road.

10

Sherene

6 Oct 2024

·

Stayed 1 night

It was a great overnight stay. The hotel staff was great and the hotel is located in a good area. There’s restaurants and shopping all around yet it’s quite around the hotel.

10

Richard

30 Jun 2025

·

Stayed 1 night

Location to highway access was great but property was quiet

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Dining

Breakfast is commonly praised as hot and plentiful with good variety, and several guests highlight the lobby coffee or cappuccino machine. Occasional negatives include items being cold, limited selection near closing, or a reduced breakfast setup on some stays.

Related guest reviews

10

Shelly

15 Apr 2025

·

Stayed 1 night

My family and I had a great stay after a long day of being in the car for hours. The staff was super friendly and the breakfast was amazing. Will stay here again!

10

Linetta

6 Apr 2025

·

Stayed 1 night

Very comfortable bed and the breakfast was excellent. Lots to choose from and even had turkey sausage!

10

Beverly

16 Mar 2025

·

Stayed 1 night

Takesha was wonderful checking us in. She was so helpful and happy! Our rooms were clean and the breakfast was good and hot with many options.

8

Tabrianna

19 Jun 2024

·

Stayed 2 nights

I loved the staff, the ice machines was broke on 2 floors and the breakfast wasn’t the best.

8

Dennis

7 Dec 2024

·

Stayed 1 night

Room was great, very quiet! Breakfast was good, we got there as they were closing up so selection was limited!

10

Peggy

24 Mar 2024

·

Stayed 1 night

Everything was very nice. Clean,wonderful staff and great location. And the breakfast was amazing

10

Laurie

1 Apr 2025

·

Stayed 1 night

Stayed one night as we were traveling through. Hotel is new, attractive and very clean. The bed and pillows were very comfortable. The breakfast offerings were better than usual and even a fancy coffee machine with lattes etc.

8

Kathie

11 May 2024

·

Stayed 1 night

Breakfast was very good; facilities were very clean; meal options kept filled; plenty of seating!

10

Joseph

26 Oct 2025

·

Stayed 1 night

Coffee /cappuccino machine! Staff refreshed the food for breakfast. Staff was friendly. Room was clean and stocked on towels and pillows

8

Porsha

4 Feb 2023

·

Stayed 1 night

Property was very clean but failed to provide full breakfast bar.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$105
February	US$114
March	US$127
April	US$139
May	US$146
June	US$135
July	US$109
August	US$108
September	US$115
October	US$106
November	US$111
December	US$96

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $86	18 $109	19 $120
20 $85	21 $103	22 $118	23 $105	24 $103	25 $123	26 $123
27 $92	28 $101	29 $118	30 $118

Su	Mo	Tu	We	Th	Fr	Sa
				1 $94	2 $103	3 $108
4 $91	5 $110	6 $118	7 $113	8 $92	9 $108	10 $114
11 $88	12 $99	13 $113	14 $113	15 $98	16 $121	17 $121
18 $91	19 $91	20 $103	21 $97	22 $91	23 $108	24 $120
25 $87	26 $91	27 $100	28 $95	29 $89	30 $108	31 $111

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

King Suite

Suite, 2 Queen Beds

Suite, 1 Queen Bed with Sofa Bed, Accessible

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Comfort Suites Olive Branch - Memphis South

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Prices for upcoming dates