reStays Ottawa
US$216
/ night
Avg. for September
Prices for reStays Ottawa
Select dates to see prices and availability
US$216
/ night
Avg. for September
Monthly average prices
Nightly prices at reStays Ottawa average US$149 in the cheapest month (January) and US$259 in the most expensive month (May), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$149 |
| February | US$182 |
| March | US$167 |
| April | US$200 |
| May | US$259 |
| June | US$258 |
| July | US$187 |
| August | US$194 |
| September | US$216 |
| October | US$209 |
| November | US$198 |
| December | US$159 |
J
F
M
A
M
J
J
A
Sept · US$216
S
O
N
D
Most expensive: May (~US$259)
Cheapest: January (~US$149)
About this property
Enjoy recreational amenities such as a sauna and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Amenities
Enjoy recreational amenities such as a sauna and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Business amenities
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Dining
Take advantage of the hotel's room service (during limited hours).
Rooms
Make yourself at home in one of the 111 guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include safes and separate sitting areas, as well as phones with free local calls.
Location
Located in Ottawa (Downtown Ottawa), reStays Ottawa is within a 5-minute walk of Parliament Hill and Rideau Canal. This hotel is 0.3 mi (0.5 km) from National Arts Centre and 0.4 mi (0.7 km) from Rogers Centre Ottawa.
What's nearby
Sparks Street(0.1 Miles)
Elgin Street(0.1 Miles)
Sparks Street Mall(0.2 Miles)
Confederation Square(0.2 Miles)
Peace Tower(0.2 Miles)
Parliament Hill(0.2 Miles)
Parliament Building(0.2 Miles)
Rideau Canal(0.2 Miles)
National War Memorial(0.2 Miles)
Bank Street Promenade(0.2 Miles)
National Arts Centre(0.3 Miles)
Confederation Park(0.3 Miles)
Bank of Canada Museum(0.3 Miles)
Ottawa Locks 1-8(0.3 Miles)
Rideau Centre(0.4 Miles)
The nearest major airport is Ottawa International Airport (YOW)(8.9 Miles)
Parking
Non-smoking rooms
Dry cleaning
Housekeeping
Banquet facilities
Safe-deposit box
Location
101 Queen Street, Byward Market - Parliament Hill, Ottawa, Canada
Sparks Street (0.1 Miles)
Elgin Street (0.1 Miles)
Sparks Street Mall (0.2 Miles)
Confederation Square (0.2 Miles)
Peace Tower (0.2 Miles)
Parliament Hill (0.2 Miles)
Room options
7
Executive One-Bedroom Courtyard
Room details
1 Large Double Bed
Sleeps 2
750 ft²
Separate Dining AreaAir ConditioningHeatingWi-Fi (Free)
7
Standard One Bedroom Suite
Room details
1 Large Double Bed
Sleeps 2
Separate Dining AreaAir ConditioningHeatingWi-Fi (Free)
10
One Bedroom Suite Balcony
Room details
1 Large Double Bed
Sleeps 2
Separate Dining AreaAir ConditioningHeatingWi-Fi (Free)
6
Two Bedroom Suite Balcony
Room details
2 Large Double Beds
Sleeps 4
1000 ft²
BalconyBalcony or TerraceAir ConditioningHeatingWi-Fi (Free)
7
Premium One Bedroom Balcony
Room details
1 Large Double Bed
and 1 Sofa Bed
Sleeps 2
700 ft²
Balcony or PatioSeparate Dining AreaAir ConditioningHeatingWi-Fi (Free)
6
Signature Large Two Bedroom Balcony
Room details
2 Large Double Beds
Sleeps 4
BalconyBalcony or PatioAir ConditioningHeatingWi-Fi (Free)
9
Junior Suite
Room details
1 Large Double Bed
Sleeps 2
440 ft²
Separate Dining AreaAir ConditioningHeatingWi-Fi (Free)
Guest reviews of reStays Ottawa
9.2
Superb
Based on 1,788 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At reStays Ottawa, travellers highlight spotless, spacious apartment-style suites, consistently friendly staff, and practical amenities like in-room kitchens, laundry, secure parking, a gym, and social spaces including a theatre room and Sky Lounge.
Read moreWas this helpful?
What guests think
At reStays Ottawa, travellers highlight spotless, spacious apartment-style suites, consistently friendly staff, and practical amenities like in-room kitchens, laundry, secure parking, a gym, and social spaces including a theatre room and Sky Lounge.
Its central setting makes Parliament Hill, the ByWard Market, Rideau Centre and transit easily walkable. Common drawbacks include bright bedrooms due to a lack of blackout curtains, generally low water pressure or occasional hot water delays, limited housekeeping by default, and the absence of an on-site restaurant or bar. Expect a clean, condo-style base in Ottawa with personable service.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Guests frequently use the gym, pool table, private theatre and the Sky Lounge; secure on-site parking (including EV chargers) is convenient but can be tight or paid. There is no pool or on-site bar, and the lounge lacks food/drink service.
Related guest reviews
10
jillian
12 Jul 2025
·
Stayed 4 nights
Fantastic from top to bottom! The check in staff was so friendly and helpful. The rooms are great and I loved having access to the gym and sauna!
Fantastic from top to bottom! The check in staff was so friendly and helpful. The rooms are great and I loved having access to the gym and sauna!
10
Siyu
6 Oct 2025
·
Stayed 2 nights
The room is clean and the gym is equipped.
The room is clean and the gym is equipped.
10
Craig
14 Dec 2024
·
Stayed 3 nights
Picked the place because it was close for my meetings on Sparks. Incredibly surprised how nice it was compared to other hotels I’ve stayed at in the area. Clean, modern and lots of room. Plus I got a free upgrade. From desk staff were friendly and helpful. The SKy Lounge was a bit weird. I thought it was a bar, but it’s just a space with a view of Parliament. I think they rent it for occassions. Still, fantastic view. Will be staying here again.
Picked the place because it was close for my meetings on Sparks. Incredibly surprised how nice it was compared to other hotels I’ve stayed at in the area. Clean, modern and lots of room. Plus I got a free upgrade. From desk staff were friendly and helpful. The SKy Lounge was a bit weird. I thought it was a bar, but it’s just a space with a view of Parliament. I think they rent it for occassions. Still, fantastic view. Will be staying here again.
10
Vanessa
18 Jul 2025
·
Stayed 2 nights
Great location with first class amenities. Utilized the game room and the theatre room during our stay.
Great location with first class amenities. Utilized the game room and the theatre room during our stay.
10
Philippe
2 Nov 2025
·
Stayed 2 nights
Clean room, easy parking with charge station for ev’s. It was great!
Clean room, easy parking with charge station for ev’s. It was great!
8
Michelle
23 Feb 2026
·
Stayed 2 nights
Very clean and spacious. Great having cooking area. Loved the amenities like pool tables and theatre room for watching the Olympic hockey. However the water pressure could be enhanced and our toilet kept running all the time. We mentioned to the front desk but no change.
Very clean and spacious. Great having cooking area. Loved the amenities like pool tables and theatre room for watching the Olympic hockey. However the water pressure could be enhanced and our toilet kept running all the time. We mentioned to the front desk but no change.
10
Patricia
15 Oct 2025
·
Stayed 2 nights
Sehr schickes Appartment mit Balkon und voll eingerichteter moderner Küche, sowie zahlreiche Schränke und Abstellmöglichkeiten. Wäre somit auch für einen längeren Aufenthalt geeignet. In unmittelbarer Nähe zum Parliament-Hill. Frühstücksmöglichkeit nicht im Hotel vorhanden, aber direkt nebenan ist ein Café. Helles, sauberes und geräumiges Parkhaus mit direktem Zugang zum Hotel. Einziger Nachteil: das sehr schmale Queensize-Bett.
Sehr schickes Appartment mit Balkon und voll eingerichteter moderner Küche, sowie zahlreiche Schränke und Abstellmöglichkeiten. Wäre somit auch für einen längeren Aufenthalt geeignet. In unmittelbarer Nähe zum Parliament-Hill. Frühstücksmöglichkeit nicht im Hotel vorhanden, aber direkt nebenan ist ein Café. Helles, sauberes und geräumiges Parkhaus mit direktem Zugang zum Hotel. Einziger Nachteil: das sehr schmale Queensize-Bett.
8
Jose
5 Oct 2025
·
Stayed 1 night
Was an excellent last minute choice in Ottawa Ontario. Front desk service is excellent and very helpful. There is parking avail and clearance is 6` feet 4 inches. You do have access to gym, pool table and even cinema for like 15 people for whatever event you like to watch. Pretty neat for a hotel. Parking is a little pricy for me at $37(2025).
Was an excellent last minute choice in Ottawa Ontario. Front desk service is excellent and very helpful. There is parking avail and clearance is 6` feet 4 inches. You do have access to gym, pool table and even cinema for like 15 people for whatever event you like to watch. Pretty neat for a hotel. Parking is a little pricy for me at $37(2025).
8
Jefferson H
7 Nov 2025
·
Stayed 2 nights
It was good, but not even close to what I expected based on Expedia photos and descriptions. Very close to everything, but the hotel does not have a lot of amenities like restaurant, bar, pool. The lounge upstairs is nice, but again no amenities food or drink for you. It's clearly a private residence building with a few floors converted to hotel. I won't stay here again. Better off paying more and getting a lot more service and deliverables for it. Ex. You don't get your room cleaned or bed made. Have to ask for extra towels to get them delivered to room if you use up yours after a few days. The price was a win.
It was good, but not even close to what I expected based on Expedia photos and descriptions. Very close to everything, but the hotel does not have a lot of amenities like restaurant, bar, pool. The lounge upstairs is nice, but again no amenities food or drink for you. It's clearly a private residence building with a few floors converted to hotel. I won't stay here again. Better off paying more and getting a lot more service and deliverables for it. Ex. You don't get your room cleaned or bed made. Have to ask for extra towels to get them delivered to room if you use up yours after a few days. The price was a win.
10
Doug
2 Jan 2025
·
Stayed 2 nights
Great location. Spacious rooms with easy parking. Access to Downtown and Byward Market. Room was clean and hotel was very safe.
Great location. Spacious rooms with easy parking. Access to Downtown and Byward Market. Room was clean and hotel was very safe.
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is a strong point, with many describing rooms and common areas as spotless. A few reviews note issues like shower mold, balcony dirt, or minor maintenance concerns.
Related guest reviews
10
Emma
16 Jul 2025
·
Stayed 5 nights
The room was very clean and the staff were very friendly. Highly recommend.
The room was very clean and the staff were very friendly. Highly recommend.
8
Rupen
9 Dec 2025
·
Stayed 3 nights
Clean room and great staff
Clean room and great staff
10
Steven
6 Nov 2025
·
Stayed 3 nights
We had a very pleasant 3 night stay in a 1 bedroom courtyard apartment. It was very clean, quiet and comfortable. Its more of a large studio with the bedroom able to be separated by sliding partitions. There's a full kitchen and washer dryer, comfy bed and plenty of storage for longer stays. The staff are nice, friendly and efficient. The hotel is in an excellent position in the city with cafes, bars and most of the tourist sites easily walkable. There's secure parking available but it gets full quickly during business hours. Its a go to hotel for visiting Ottawa.
We had a very pleasant 3 night stay in a 1 bedroom courtyard apartment. It was very clean, quiet and comfortable. Its more of a large studio with the bedroom able to be separated by sliding partitions. There's a full kitchen and washer dryer, comfy bed and plenty of storage for longer stays. The staff are nice, friendly and efficient. The hotel is in an excellent position in the city with cafes, bars and most of the tourist sites easily walkable. There's secure parking available but it gets full quickly during business hours. Its a go to hotel for visiting Ottawa.
8
Michael
27 Sept 2025
·
Stayed 4 nights
The property was great. Room was very spacious and clean. Didn't like that the glass door to patio can be easily opened from the outside. Also a leaking bathtub. Other than that it was gr a at
The property was great. Room was very spacious and clean. Didn't like that the glass door to patio can be easily opened from the outside. Also a leaking bathtub. Other than that it was gr a at
8
Andrea
27 Jun 2025
·
Stayed 1 night
Clean and spacious
Clean and spacious
10
Sherry
10 Jan 2026
·
Stayed 1 night
Beautiful room Clean Great staff.
Beautiful room Clean Great staff.
8
Michelle
23 Feb 2026
·
Stayed 2 nights
Very clean and spacious. Great having cooking area. Loved the amenities like pool tables and theatre room for watching the Olympic hockey. However the water pressure could be enhanced and our toilet kept running all the time. We mentioned to the front desk but no change.
Very clean and spacious. Great having cooking area. Loved the amenities like pool tables and theatre room for watching the Olympic hockey. However the water pressure could be enhanced and our toilet kept running all the time. We mentioned to the front desk but no change.
8
Nicholas
21 Jul 2025
·
Stayed 4 nights
Bathroom shower had mold in it. Needs to be deep cleaned throughly, otherwise the stay was good and the area was quiet. Would consider coming back.
Bathroom shower had mold in it. Needs to be deep cleaned throughly, otherwise the stay was good and the area was quiet. Would consider coming back.
10
Arish
5 Jul 2025
·
Stayed 3 nights
The hotel’s location was extremely central, easy walking distance to all of the attractions on Wellington and Elgin Streets (houses of Parliament, Supreme Court, National Arts Centre, etc.). The room was clean and beautiful and had a full kitchen, which saved us some money on meals. The parking was directly below the hotel and the elevators came very quickly. I would absolutely stay here again on my next trip to Ottawa!
The hotel’s location was extremely central, easy walking distance to all of the attractions on Wellington and Elgin Streets (houses of Parliament, Supreme Court, National Arts Centre, etc.). The room was clean and beautiful and had a full kitchen, which saved us some money on meals. The parking was directly below the hotel and the elevators came very quickly. I would absolutely stay here again on my next trip to Ottawa!
10
Jennifer
22 Sept 2025
·
Stayed 3 nights
This place was amazing. I’ve never stayed somewhere so clean. The property itself and the room was so clean. The room was extremely quiet and well stocked. We loved the washer and dryer available in the room. We would definitely stay here again and recommend it.
This place was amazing. I’ve never stayed somewhere so clean. The property itself and the room was so clean. The room was extremely quiet and well stocked. We loved the washer and dryer available in the room. We would definitely stay here again and recommend it.
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Rooms are spacious, modern apartments with full kitchens and in-suite laundry; many find beds comfortable, though some mention smaller sizes or firmness. Recurrent drawbacks include bright rooms without blackout curtains, some street/construction noise, occasional slow Wi-Fi/TV issues, and mixed views.
Related guest reviews
8
Manuela
16 Oct 2025
·
Stayed 3 nights
The hotel was good but what was really missing were black out curtains/blinds. It was bright in the evenings (lights from courtyard) and bright in the morning (early).
The hotel was good but what was really missing were black out curtains/blinds. It was bright in the evenings (lights from courtyard) and bright in the morning (early).
10
Ian
20 Oct 2025
·
Stayed 6 nights
Excellent location and wouldn’t hesitate to recommend this to anyone. My only comments would be improve your WiFi (it was sometimes slow) and the television service I found inadequate. I found the Roku TV SO inept.
Excellent location and wouldn’t hesitate to recommend this to anyone. My only comments would be improve your WiFi (it was sometimes slow) and the television service I found inadequate. I found the Roku TV SO inept.
8
Lydia
8 Oct 2024
·
Stayed 1 night
We stayed at ReStays for a total of 4 nights, extending our stay by an extra night. Our first night was in Room 409 in the larger tower. The room itself was quite spacious but felt more like an office than a comfortable apartment. The layout wasn’t ideal, with the bedroom too close to the entrance, and there was no option to adjust the lighting. It was a noisy night, as we could hear every sound from the corridor—it almost felt like we were sleeping in the hallway. After raising this with the front desk, they quickly apologised and moved us to a larger, quieter room. They even provided a complimentary breakfast voucher, which was a nice gesture. Throughout our stay, the front desk staff were brilliant—always helpful and available when needed. We were moved to Room 501 in the Queens Tower, which was a significant improvement. Not only was it larger, but the layout felt more like a proper apartment, and you could watch TV from the bed if you wished. The room was bright and overlooked the street, making it a pleasant space to relax in. We decided to extend our stay by an additional night, but as Room 501 was already booked, the front desk arranged for us to stay in Room 506 on the same floor. This room was also very nice—slightly larger and with less street noise. Although it was located opposite the lift, which could bother some, we didn’t find it too disruptive. If I could make a few recommendations for improvement, it would be to give the apartments a more homely feel.
We stayed at ReStays for a total of 4 nights, extending our stay by an extra night. Our first night was in Room 409 in the larger tower. The room itself was quite spacious but felt more like an office than a comfortable apartment. The layout wasn’t ideal, with the bedroom too close to the entrance, and there was no option to adjust the lighting. It was a noisy night, as we could hear every sound from the corridor—it almost felt like we were sleeping in the hallway. After raising this with the front desk, they quickly apologised and moved us to a larger, quieter room. They even provided a complimentary breakfast voucher, which was a nice gesture. Throughout our stay, the front desk staff were brilliant—always helpful and available when needed. We were moved to Room 501 in the Queens Tower, which was a significant improvement. Not only was it larger, but the layout felt more like a proper apartment, and you could watch TV from the bed if you wished. The room was bright and overlooked the street, making it a pleasant space to relax in. We decided to extend our stay by an additional night, but as Room 501 was already booked, the front desk arranged for us to stay in Room 506 on the same floor. This room was also very nice—slightly larger and with less street noise. Although it was located opposite the lift, which could bother some, we didn’t find it too disruptive. If I could make a few recommendations for improvement, it would be to give the apartments a more homely feel.
10
Candy
27 Aug 2025
·
Stayed 2 nights
Excellent location, friendly staff, very clean and spacious. The amenities were great as well, especially enjoyed the pool table, the suite has full kitchen and laundry pair.
Excellent location, friendly staff, very clean and spacious. The amenities were great as well, especially enjoyed the pool table, the suite has full kitchen and laundry pair.
8
Catherine
23 Nov 2024
·
Stayed 1 night
Modern, clean, quiet, and a luxurious amount of space. Kitchen was fabulous, bed super comfy. My only wishes for next time would be for a few couch cushions and a better quality of bathroom tissue.
Modern, clean, quiet, and a luxurious amount of space. Kitchen was fabulous, bed super comfy. My only wishes for next time would be for a few couch cushions and a better quality of bathroom tissue.
10
Steven
6 Nov 2025
·
Stayed 3 nights
We had a very pleasant 3 night stay in a 1 bedroom courtyard apartment. It was very clean, quiet and comfortable. Its more of a large studio with the bedroom able to be separated by sliding partitions. There's a full kitchen and washer dryer, comfy bed and plenty of storage for longer stays. The staff are nice, friendly and efficient. The hotel is in an excellent position in the city with cafes, bars and most of the tourist sites easily walkable. There's secure parking available but it gets full quickly during business hours. Its a go to hotel for visiting Ottawa.
We had a very pleasant 3 night stay in a 1 bedroom courtyard apartment. It was very clean, quiet and comfortable. Its more of a large studio with the bedroom able to be separated by sliding partitions. There's a full kitchen and washer dryer, comfy bed and plenty of storage for longer stays. The staff are nice, friendly and efficient. The hotel is in an excellent position in the city with cafes, bars and most of the tourist sites easily walkable. There's secure parking available but it gets full quickly during business hours. Its a go to hotel for visiting Ottawa.
10
Laurence
19 May 2025
·
Stayed 1 night
Beautiful one bedroom suite with balcony with a small view. Impeccably clean, the room was well furnished, along with a full kitchen with a full size fridge and spotless appliances. Bed was a tad soft and the water pressure could've been higher but they're both personal preferences. Staff is friendly and helpful. Recommended.
Beautiful one bedroom suite with balcony with a small view. Impeccably clean, the room was well furnished, along with a full kitchen with a full size fridge and spotless appliances. Bed was a tad soft and the water pressure could've been higher but they're both personal preferences. Staff is friendly and helpful. Recommended.
10
Scott
17 Nov 2025
·
Stayed 3 nights
Great place to stay. Good loction. Kitchen was great. Cook brekfast before we went out for the day. Couple of grocery stores not too far away.
Great place to stay. Good loction. Kitchen was great. Cook brekfast before we went out for the day. Couple of grocery stores not too far away.
8
Jason
15 Dec 2024
·
Stayed 1 night
No black out blinds and low flow shower heads.
No black out blinds and low flow shower heads.
4
Useless
26 Apr 2025
·
Stayed 1 night
I booked this room to study for my exam and here is what happened. I asked a quiet room, I got the room facing the street at 6th floor. around 4-11PM I can hear the bus and the bikers on the queen street. late at night can still hear the bikers. I can hear the elevator sound and people talking in the corridor. around 5-9 am in the morning all I hear is the sharp beep sound form the instruction. I tried to sleep in the sofa and closed the door for bedroom. this helps but the sofa is small, so I have to crouch a bit. But when I am sleeping on the sofa, I can clearly hear the elevator and people talking in the corridor. I think the instruction sound also woke up my neighbor because I started hearing weird noises from them early in the morning. The shower water pressure is low. other things do met the standard of 4 star hotel.
I booked this room to study for my exam and here is what happened. I asked a quiet room, I got the room facing the street at 6th floor. around 4-11PM I can hear the bus and the bikers on the queen street. late at night can still hear the bikers. I can hear the elevator sound and people talking in the corridor. around 5-9 am in the morning all I hear is the sharp beep sound form the instruction. I tried to sleep in the sofa and closed the door for bedroom. this helps but the sofa is small, so I have to crouch a bit. But when I am sleeping on the sofa, I can clearly hear the elevator and people talking in the corridor. I think the instruction sound also woke up my neighbor because I started hearing weird noises from them early in the morning. The shower water pressure is low. other things do met the standard of 4 star hotel.
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Service is widely praised as friendly, welcoming and responsive, with staff often resolving issues and offering upgrades or useful local tips. A few guests reported slow or unreturned requests or a less attentive front-desk interaction.
Related guest reviews
10
Susana
9 Nov 2025
·
Stayed 2 nights
Our stay was absolutely fantastic, from check in to check out, we will definitely stay again, and tell our friends about it. Thank you so much!! Especially Tayna and Josh!!
Our stay was absolutely fantastic, from check in to check out, we will definitely stay again, and tell our friends about it. Thank you so much!! Especially Tayna and Josh!!
8
Hasan
5 Sept 2025
·
Stayed 5 nights
Hotel was new, located in the heart of downtown Ottawa. Rooms are equipped with quality appliances. Available underground parking. Room service was decent, sometimes receiving requested items hours later though. It was a good stay nonetheless.
Hotel was new, located in the heart of downtown Ottawa. Rooms are equipped with quality appliances. Available underground parking. Room service was decent, sometimes receiving requested items hours later though. It was a good stay nonetheless.
10
Matthew
15 Sept 2025
·
Stayed 1 night
Conceirege is excellent. The gentleman at the front was incredibly helpful and nice to talk with.
Conceirege is excellent. The gentleman at the front was incredibly helpful and nice to talk with.
10
Stephanie
20 Oct 2025
·
Stayed 3 nights
From the moment we checked in to the moment we checked out our stay was fabulous! Josh gave a warm, friendly greeting and was very attentive to what we needed. The room is perfect as it felt like a home away from home. Big enough space to work in the hotel room, bring food back to have dinner or make our own breakfast. Parking was very convenient and everything we needed was within walking distance. Mark gave a great recommendation to a restaurant close by. Also at check out Josh was very hospitable. Very much recommended if you are looking a place that has home comfort. Every staff we came across was very friendly.
From the moment we checked in to the moment we checked out our stay was fabulous! Josh gave a warm, friendly greeting and was very attentive to what we needed. The room is perfect as it felt like a home away from home. Big enough space to work in the hotel room, bring food back to have dinner or make our own breakfast. Parking was very convenient and everything we needed was within walking distance. Mark gave a great recommendation to a restaurant close by. Also at check out Josh was very hospitable. Very much recommended if you are looking a place that has home comfort. Every staff we came across was very friendly.
10
Ann-Marie
7 Aug 2024
·
Stayed 4 nights
I arrived late in the evening and was greeted by name by the gentleman on duty. He was uber professional but warm and friendly at the same time. Throughout my 4 night stay I dealt with Ahmed and Josh. Both gentlemen were helpful with directions, suggestions, and guidance for my family and I to have an enjoyable and memorable visit in Ottawa. We will be returning for another stay very soon. Excellent property and excellent staff. I highly recommend this property. Everything about the property is "top shelf."
I arrived late in the evening and was greeted by name by the gentleman on duty. He was uber professional but warm and friendly at the same time. Throughout my 4 night stay I dealt with Ahmed and Josh. Both gentlemen were helpful with directions, suggestions, and guidance for my family and I to have an enjoyable and memorable visit in Ottawa. We will be returning for another stay very soon. Excellent property and excellent staff. I highly recommend this property. Everything about the property is "top shelf."
10
Alexandre
13 Oct 2025
·
Stayed 3 nights
Nice clean and modern apartment hotel, our room was spacious and well equipped. The staff was very friendly and professional.
Nice clean and modern apartment hotel, our room was spacious and well equipped. The staff was very friendly and professional.
6
Angelina
23 Mar 2025
·
Stayed 1 night
No TV is bedroom so we attempted to set up in the living room pull out. Had no extra linens for the pull out and attempted to call 6 times to front desk for linens to be sent up. Left a voicemail and everything, no replies. Woke up to banging and clanging outside at 5am. Probably would not stay again.
No TV is bedroom so we attempted to set up in the living room pull out. Had no extra linens for the pull out and attempted to call 6 times to front desk for linens to be sent up. Left a voicemail and everything, no replies. Woke up to banging and clanging outside at 5am. Probably would not stay again.
10
Earl
30 Sept 2025
·
Stayed 3 nights
Nothing but top marks for this hotel. Great place to stay in excellent location. Great staff.
Nothing but top marks for this hotel. Great place to stay in excellent location. Great staff.
10
Imneet
19 Oct 2024
·
Stayed 3 nights
Totally exceptional experience
Totally exceptional experience
8
Joseph
3 Nov 2024
·
Stayed 1 night
I was totally put off at checkin by the gent who was at the front desk when I came in. He was on the phone with someone and didn't even acknowledge me. He proceeded on the phone for about 4 minutes and when he finished the phone rang immediately again and he answers it and served the person who called. Never once did he acknowledge me nor apologize. Someone else came to the desk (employee) while he was on the second call and he just pointed at me to indicate to the other employee to serve me. I was very put off and felt like the customer service in this case was absolutely sub standard. I would love to know what will be done about this, definitely a poor experience and not one that I would ever recommend. Please advise
I was totally put off at checkin by the gent who was at the front desk when I came in. He was on the phone with someone and didn't even acknowledge me. He proceeded on the phone for about 4 minutes and when he finished the phone rang immediately again and he answers it and served the person who called. Never once did he acknowledge me nor apologize. Someone else came to the desk (employee) while he was on the second call and he just pointed at me to indicate to the other employee to serve me. I was very put off and felt like the customer service in this case was absolutely sub standard. I would love to know what will be done about this, definitely a poor experience and not one that I would ever recommend. Please advise
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Central downtown location is a highlight: walkable to Parliament Hill, ByWard Market, Rideau Centre and transit, and often described as safe and convenient. Many guests park once and explore on foot.
Related guest reviews
10
Simone
2 Jul 2025
·
Stayed 3 nights
Great location. Front staff very friendly and helpful. Clean.
Great location. Front staff very friendly and helpful. Clean.
10
Monique
29 Sept 2025
·
Stayed 1 night
My husband and I enjoyed an overnight at reStays Ottawa. A very knowledgable and friendly staff greeted us at reception, to ensure an enjoyable stay. Location was within walking distance to many attractions, great restaurants and transit. After attending a local concert, the comfortable suite, complete with kitchenette, was a welcome retreat. Thanks for a lovely stay. On our next trip to downtown Ottawa, we will be sure to return.
My husband and I enjoyed an overnight at reStays Ottawa. A very knowledgable and friendly staff greeted us at reception, to ensure an enjoyable stay. Location was within walking distance to many attractions, great restaurants and transit. After attending a local concert, the comfortable suite, complete with kitchenette, was a welcome retreat. Thanks for a lovely stay. On our next trip to downtown Ottawa, we will be sure to return.
10
Neha
14 Oct 2025
·
Stayed 1 night
Its great location , everything in downtown is walkable like Parliament and Byward market. The property is clean and nice. I wish they had kept water bottles rest it was amazing
Its great location , everything in downtown is walkable like Parliament and Byward market. The property is clean and nice. I wish they had kept water bottles rest it was amazing
10
Tim
9 Jul 2025
·
Stayed 2 nights
Great location. Right in the middle of things, but not noisy.
Great location. Right in the middle of things, but not noisy.
10
Michelle
4 Aug 2025
·
Stayed 1 night
It is really close to Parliament and it is convenient to be able to park and then walk to everything near by.
It is really close to Parliament and it is convenient to be able to park and then walk to everything near by.
10
Anna
24 Apr 2025
·
Stayed 2 nights
Staff Mike friendly and nice. The location is great，only 1 minute away to O train. only one block away to most of attractions. Quite and convince！
Staff Mike friendly and nice. The location is great，only 1 minute away to O train. only one block away to most of attractions. Quite and convince！
10
Arish
5 Jul 2025
·
Stayed 3 nights
The hotel’s location was extremely central, easy walking distance to all of the attractions on Wellington and Elgin Streets (houses of Parliament, Supreme Court, National Arts Centre, etc.). The room was clean and beautiful and had a full kitchen, which saved us some money on meals. The parking was directly below the hotel and the elevators came very quickly. I would absolutely stay here again on my next trip to Ottawa!
The hotel’s location was extremely central, easy walking distance to all of the attractions on Wellington and Elgin Streets (houses of Parliament, Supreme Court, National Arts Centre, etc.). The room was clean and beautiful and had a full kitchen, which saved us some money on meals. The parking was directly below the hotel and the elevators came very quickly. I would absolutely stay here again on my next trip to Ottawa!
10
Haidee
25 Oct 2025
·
Stayed 3 nights
Excellent location, right in the heart of downtown
Excellent location, right in the heart of downtown
10
James
28 Sept 2025
·
Stayed 1 night
Clean room, with all the amenities! Full kitchen available. Rideau Mall just around the corner for some great shopping.
Clean room, with all the amenities! Full kitchen available. Rideau Mall just around the corner for some great shopping.
10
Laura
16 Aug 2025
·
Stayed 3 nights
Great location.
Great location.
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
There is no on-site restaurant or breakfast, but a cafe is next door and many eateries are within walking distance; in-room kitchens support self-catering. Some guests wanted more coffee supplies or a drip coffee machine.
Related guest reviews
10
Scott
14 May 2025
·
Stayed 2 nights
A great place, full condo type layout. There isnt a restaurant in the building but a coffeee shop right next door.
A great place, full condo type layout. There isnt a restaurant in the building but a coffeee shop right next door.
10
Chris
3 May 2025
·
Stayed 2 nights
Checkin was great, room was great. The only place to improve would be more coffee pods & cream too.
Checkin was great, room was great. The only place to improve would be more coffee pods & cream too.
10
Gudrun
20 Oct 2025
·
Stayed 1 night
Die Lage in der Innenstadt ist super, das Parken in der angrenzenden Tiefgarage problemlos. Haus und Einrichtung sind neuwertig. Schade ist, dass es keine Frühstücksoption und nicht einmal einen Getränkeautomaten gibt. Eine Kaution über CAD 300 wird bei Anreise reserviert.
Die Lage in der Innenstadt ist super, das Parken in der angrenzenden Tiefgarage problemlos. Haus und Einrichtung sind neuwertig. Schade ist, dass es keine Frühstücksoption und nicht einmal einen Getränkeautomaten gibt. Eine Kaution über CAD 300 wird bei Anreise reserviert.
10
Guylaine
8 Sept 2025
·
Stayed 2 nights
Nous avons beaucoup apprécier pouvoir cuisiner.
Nous avons beaucoup apprécier pouvoir cuisiner.
10
roger g
7 Feb 2025
·
Stayed 3 nights
we liked having a kitchen. only constructive feedback i would share is to have a regular drip coffee machine available in each room. i'm not a fan of those nexpresso machines.
we liked having a kitchen. only constructive feedback i would share is to have a regular drip coffee machine available in each room. i'm not a fan of those nexpresso machines.
10
Patricia
15 Oct 2025
·
Stayed 2 nights
Sehr schickes Appartment mit Balkon und voll eingerichteter moderner Küche, sowie zahlreiche Schränke und Abstellmöglichkeiten. Wäre somit auch für einen längeren Aufenthalt geeignet. In unmittelbarer Nähe zum Parliament-Hill. Frühstücksmöglichkeit nicht im Hotel vorhanden, aber direkt nebenan ist ein Café. Helles, sauberes und geräumiges Parkhaus mit direktem Zugang zum Hotel. Einziger Nachteil: das sehr schmale Queensize-Bett.
Sehr schickes Appartment mit Balkon und voll eingerichteter moderner Küche, sowie zahlreiche Schränke und Abstellmöglichkeiten. Wäre somit auch für einen längeren Aufenthalt geeignet. In unmittelbarer Nähe zum Parliament-Hill. Frühstücksmöglichkeit nicht im Hotel vorhanden, aber direkt nebenan ist ein Café. Helles, sauberes und geräumiges Parkhaus mit direktem Zugang zum Hotel. Einziger Nachteil: das sehr schmale Queensize-Bett.
10
Adam
9 Dec 2024
·
Stayed 3 nights
Terrific property, very condo-style. Great staff, good access to attractions and transit. Could have used maybe some form of cooking oil in the kitchen?
Terrific property, very condo-style. Great staff, good access to attractions and transit. Could have used maybe some form of cooking oil in the kitchen?
8
Amos
29 Jul 2024
·
Stayed 2 nights
There is no bar/restaurant inside add one will be great
There is no bar/restaurant inside add one will be great
10
Scott
17 Nov 2025
·
Stayed 3 nights
Great place to stay. Good loction. Kitchen was great. Cook brekfast before we went out for the day. Couple of grocery stores not too far away.
Great place to stay. Good loction. Kitchen was great. Cook brekfast before we went out for the day. Couple of grocery stores not too far away.
8
Jefferson H
7 Nov 2025
·
Stayed 2 nights
It was good, but not even close to what I expected based on Expedia photos and descriptions. Very close to everything, but the hotel does not have a lot of amenities like restaurant, bar, pool. The lounge upstairs is nice, but again no amenities food or drink for you. It's clearly a private residence building with a few floors converted to hotel. I won't stay here again. Better off paying more and getting a lot more service and deliverables for it. Ex. You don't get your room cleaned or bed made. Have to ask for extra towels to get them delivered to room if you use up yours after a few days. The price was a win.
It was good, but not even close to what I expected based on Expedia photos and descriptions. Very close to everything, but the hotel does not have a lot of amenities like restaurant, bar, pool. The lounge upstairs is nice, but again no amenities food or drink for you. It's clearly a private residence building with a few floors converted to hotel. I won't stay here again. Better off paying more and getting a lot more service and deliverables for it. Ex. You don't get your room cleaned or bed made. Have to ask for extra towels to get them delivered to room if you use up yours after a few days. The price was a win.
Was this helpful?
AI-generated summary based on recent guest reviews
10
Milton
5 days ago
·
Stayed 1 night
Perfect Location, awesome place !
Perfect Location, awesome place !
10
Joanna
5 days ago
·
Stayed 2 nights
Great location, particularly easy for the subway and the central station. Nice, large modern room with a fully stocked kitchen and bathroom, with a comfortable bed and laundry facilities. Lots of social spaces downstairs including a games room and sitting room which were both quiet and very clean.
Great location, particularly easy for the subway and the central station. Nice, large modern room with a fully stocked kitchen and bathroom, with a comfortable bed and laundry facilities. Lots of social spaces downstairs including a games room and sitting room which were both quiet and very clean.
10
Véronique
5 days ago
·
Stayed 3 nights
Great staff and amenities, as usual. Would definitely come again. Thank you.
Great staff and amenities, as usual. Would definitely come again. Thank you.
10
lori
last week
·
Stayed 5 nights
Excellent place to stay esp if you’re in Ottawa for a few days. Great space in the room, excellent kitchenette and amenities for cooking, amazing location close to everything and the staff could not have been more welcoming. Will def stay again.
Excellent place to stay esp if you’re in Ottawa for a few days. Great space in the room, excellent kitchenette and amenities for cooking, amazing location close to everything and the staff could not have been more welcoming. Will def stay again.
10
Mark
last week
·
Stayed 3 nights
Very clean, well appointed kitchen. Centrally located. Good sunset views from 22nd floor
Very clean, well appointed kitchen. Centrally located. Good sunset views from 22nd floor
Property policies
Check-in
Check-out
From 16:00 to 23:00
Before 11:00
FAQs about reStays Ottawa
Is parking available at the hotel?
Self parking is available on-site for a fee of CAD 38.00 per day, which includes in/out privileges. Please note that parking is limited and height restrictions may apply.
What are the check-in and check-out times?
Check-in is from 16:00 to 23:00, and check-out is at 11:00. Early check-in and late check-out may be available for a fee, subject to availability.
What accessibility features does the hotel offer?
The hotel features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Guests are encouraged to contact the hotel for specific accessibility needs.
Where is the hotel located in relation to local attractions?
The hotel is situated in downtown Ottawa, within a 5-minute walk of Parliament Hill and Rideau Canal. It is approximately 0.3 km from the National Arts Centre and Rogers Centre Ottawa, making it a convenient base for exploring the city.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-17: NO DATA
- 2026-09-18: 207.7664867975464USD
- 2026-09-19: 225.01101152911377USD
- 2026-09-20: 216.15667023129274USD
- 2026-09-21: 342.10092163806155USD
- 2026-09-22: NO DATA
- 2026-09-23: 591.2090680319825USD
- 2026-09-24: 227.7444265022278USD
- 2026-09-25: 361.31421864624025USD
- 2026-09-26: 570.1801410549317USD
- 2026-09-27: 218.49808294940186USD
- 2026-09-28: 257.21379001812744USD
- 2026-09-29: 325.24219637237553USD
- 2026-09-30: 297.210670914917USD
- 2026-10-01: 240.9592409438782USD
- 2026-10-02: 210.28385547152712USD
- 2026-10-03: 251.62996565670778USD
- 2026-10-04: 245.71010431842043USD
- 2026-10-05: 511.4676581281128USD
- 2026-10-06: NO DATA
- 2026-10-07: NO DATA
- 2026-10-08: 213.765705288208USD
- 2026-10-09: 202.66954633831787USD
- 2026-10-10: 193.68251091046145USD
- 2026-10-11: 172.20451251406863USD
- 2026-10-12: 188.49904679956055USD
- 2026-10-13: 223.13168907870485USD
- 2026-10-14: 275.23077225961305USD
- 2026-10-15: 272.58542287445067USD
- 2026-10-16: 272.6140187836304USD
- 2026-10-17: 193.16058300192262USD
- 2026-10-18: 208.23907274514772USD
- 2026-10-19: 340.96412911614993USD
- 2026-10-20: 442.31857949487306USD
- 2026-10-21: 472.37207403057863USD
- 2026-10-22: 356.64320304016115USD
- 2026-10-23: 239.68299079870607USD
- 2026-10-24: 226.15151871569824USD
- 2026-10-25: 196.6996246369629USD
- 2026-10-26: 274.61590764624026USD
- 2026-10-27: 313.91092718389893USD
- 2026-10-28: 287.79976070828246USD
- 2026-10-29: 245.5802487528992USD
- 2026-10-30: 187.27406603567505USD
- 2026-10-31: 194.77639204660036USD
- 2026-11-01: 193.45684503158571USD
- 2026-11-02: 249.50200598126222USD
- 2026-11-03: 337.28209041320804USD
- 2026-11-04: 348.2209718626099USD
- 2026-11-05: 258.54607552944947USD
- 2026-11-06: 234.8498616192627USD
- 2026-11-07: 200.86784636196901USD
- 2026-11-08: 179.04012630422974USD
- 2026-11-09: 229.35182498538208USD
- 2026-11-10: 221.63026367074588USD
- 2026-11-11: 217.08745656188967USD
- 2026-11-12: 208.09609319924928USD
- 2026-11-13: 195.14102493264772USD
- 2026-11-14: 178.21000388186647USD
- 2026-11-15: 199.00567795266724USD
- 2026-11-16: 346.65562618707276USD
- 2026-11-17: 327.3869596488648USD
Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Quiet hours are enforced at the property from 11:00 PM to 7:00 AM. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
You'll be required to pay the following fully refundable deposit.
A damage deposit of CAD 300 will be collected before check-in.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Onsite parties or group events are strictly prohibited
- Safety features at this property include a fire extinguisher, a smoke detector, and a security system
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Only registered guests are allowed in the guestrooms.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- Contactless check-out is available.
- Covered self parking fee: CAD 38.00 per day (in/out privileges)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Non-smoking rooms
Dry cleaning
Housekeeping
Banquet facilities
Safe-deposit box
Parking
Parking
Electric car charging station
Parking (Limited)
Parking Onsite
General
Non-smoking rooms
Sauna
Vending machines
Family room
Activities
Billiards
Terrace
Fitness Center (nearby)
Services
Dry cleaning
Housekeeping
Banquet facilities
Safe-deposit box
Luggage storage
Self laundry
24-Hour Front Desk
Concierge Services
Lockers Available
Internet
Free wi-fi