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Amenities
Be sure to enjoy recreational amenities including a fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Business amenities
Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and self parking (subject to charges) is available onsite.
Dining
Enjoy Fusion cuisine at スーパーブッフェ グラスコート, one of the hotel's 9 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. A complimentary buffet breakfast is served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Rooms
Make yourself at home in one of the 165 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Satellite programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and designer toiletries. Conveniences include phones, as well as safes and desks.
Location
With a stay at Keio Plaza Hotel Tokyo Premier Grand, you'll be centrally located in Tokyo, within a 5-minute drive of Shinjuku Gyoen National Garden and MUFG Stadium. This family-friendly hotel is 3.1 mi (4.9 km) from Shibuya Crossing and 4.5 mi (7.3 km) from Tokyo Dome.
What's nearby
Tokyo Metropolitan Government Building(0.2 miles)
Shinjuku Central Park(0.3 miles)
Tokyo Tourist Information Center(0.5 miles)
Omoide Yokocho(0.5 miles)
Shinjuku Isetan(0.7 miles)
Isetan Department Store Shinjuku(0.7 miles)
Shinjuku Gyoen National Garden(0.8 miles)
Tokyo Opera City Concert Hall(0.8 miles)
Meiji Jingu Shrine(1.4 miles)
Yoyogi Park(1.4 miles)
Tokyo Metropolitan Gymnasium(1.4 miles)
MUFG Stadium(1.6 miles)
Omotesando(1.7 miles)
Takeshita Street(1.8 miles)
Meiji Jingu Stadium(1.9 miles)
The preferred airport for Keio Plaza Hotel Tokyo Premier Grand is Haneda Airport (HND)(18.2 miles)
Parking
Airport shuttle
Restaurant
Business Center
Room Service
Tour Desk
Tokyo Metropolitan Government Building (0.2 miles)
Shinjuku Central Park (0.3 miles)
Tokyo Tourist Information Center (0.5 miles)
Omoide Yokocho (0.5 miles)
Shinjuku Isetan (0.7 miles)
Isetan Department Store Shinjuku (0.7 miles)
25
Room details
Sleeps 4
377 ft²
29
Room details
Sleeps 2
753 ft²
25
Room details
Sleeps 2
377 ft²
23
Room details
Sleeps 2
355 ft²
25
Room details
Sleeps 2
377 ft²
30
Room details
Sleeps 2
753 ft²
Based on 905 verified reviews
AI-generated summary based on recent guest reviews
Reviews of Keio Plaza Hotel Tokyo Premier Grand describe a large, well-run base in Shinjuku with spacious rooms (especially on Premier Grand floors), impressive city views, convenient transport links, and consistently warm, efficient service that enhances most stays.
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What guests think
Reviews of Keio Plaza Hotel Tokyo Premier Grand describe a large, well-run base in Shinjuku with spacious rooms (especially on Premier Grand floors), impressive city views, convenient transport links, and consistently warm, efficient service that enhances most stays.
Guests praise cleanliness, generous amenities (including on-site 7-Eleven, multiple restaurants, and an airport limousine stop), and the value of club access with quality breakfast, afternoon tea, and evening drinks. Common drawbacks include some dated or worn non-renovated rooms, firm beds, occasional Wi‑Fi hassles, and crowding or queues at breakfast, lounges, and elevators. A few note limited laundry machines, a small gym, inconsistent lounge policies, and sporadic service lapses, while most interactions remain courteous and helpful. Expect a polished, convenient Shinjuku stay that’s best on the Premier Grand floors.
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AI-generated summary based on recent guest reviews
Facilities
Extensive on-site amenities include multiple lounges and bars with skyline views, several restaurants, a 24/7 7‑Eleven, airport limousine stop, Disney shuttle, and coin laundry. Trade‑offs noted are a small gym, limited laundry machines, and seasonal or restricted pool access.
Related guest reviews
Rachael
Jan 21, 2025
·
Stayed 5 nights
Thomas
Jul 23, 2025
·
Stayed 3 nights
Michelle
Aug 23, 2025
·
Stayed 3 nights
Sylvia
Mar 30, 2025
·
Stayed 5 nights
Andrew
May 27, 2025
·
Stayed 10 nights
Bob
Apr 19, 2025
·
Stayed 7 nights
WEI-YANG
Jul 28, 2025
·
Stayed 3 nights
Menchie
Apr 21, 2025
·
Stayed 3 nights
G
May 22, 2025
·
Stayed 4 nights
KAYLA
Sep 16, 2025
·
Stayed 4 nights
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AI-generated summary based on recent guest reviews
Cleanliness
Rooms and public areas are frequently described as spotless, with housekeeping praised. However, some guests reported musty or smoky odors, mold or worn bathroom fixtures, and occasional housekeeping misses in older rooms.
Related guest reviews
Anne
May 16, 2025
·
Stayed 3 nights
Gary
Feb 18, 2026
·
Stayed 3 nights
Vaughn
Feb 27, 2026
·
Stayed 3 nights
Grace
Jul 14, 2025
·
Stayed 4 nights
david
Apr 28, 2025
·
Stayed 8 nights
Savva
Aug 5, 2025
·
Stayed 1 night
Wendy
Feb 8, 2025
·
Stayed 1 night
Nadja
Apr 13, 2025
·
Stayed 3 nights
Matthew
Jan 7, 2026
·
Stayed 4 nights
YIM
Jun 6, 2025
·
Stayed 10 nights
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AI-generated summary based on recent guest reviews
Rooms
Rooms are spacious with impressive views, especially on Premier Grand floors, and layouts suit families. Some standard rooms feel dated, beds and pillows are firm, soundproofing varies, and Wi‑Fi authentication/performance can be frustrating.
Related guest reviews
Elizabeth
Jan 27, 2026
·
Stayed 4 nights
Kwok Hing
Apr 9, 2025
·
Stayed 4 nights
Lewis
Sep 3, 2025
·
Stayed 8 nights
tsuyoshi
May 21, 2025
·
Stayed 7 nights
Kozue
May 31, 2025
·
Stayed 6 nights
Richard
Jun 1, 2025
·
Stayed 6 nights
William
Nov 19, 2025
·
Stayed 3 nights
Robin
May 17, 2025
·
Stayed 4 nights
Ana
May 17, 2025
·
Stayed 9 nights
Paulyn
May 25, 2025
·
Stayed 3 nights
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AI-generated summary based on recent guest reviews
Service
Staff are widely praised as courteous, attentive, and proactive, with smooth check‑ins and helpful support. A minority reported rigid policies or brusque interactions and confusion around VIP benefits.
Related guest reviews
David J
Jun 15, 2025
·
Stayed 3 nights
Sherry
Jun 18, 2025
·
Stayed 7 nights
Vaughn
Feb 27, 2026
·
Stayed 3 nights
Gregory
Nov 29, 2025
·
Stayed 2 nights
Lisa
Jun 2, 2025
·
Stayed 3 nights
Rashmi
Jan 2, 2026
·
Stayed 3 nights
Kelly
Dec 24, 2025
·
Stayed 1 night
Matthew
Jan 7, 2026
·
Stayed 4 nights
Jon
Jun 29, 2025
·
Stayed 3 nights
Christine
Nov 12, 2025
·
Stayed 3 nights
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AI-generated summary based on recent guest reviews
Location
Set on the quieter west side of Shinjuku near the Metropolitan Government Building, the hotel is a short walk to Shinjuku Station, shops, and restaurants; airport buses stop on site. Some guests found the walk longer than expected or preferred livelier districts.
Related guest reviews
Elizabeth
Jan 27, 2026
·
Stayed 4 nights
Gregory
Nov 29, 2025
·
Stayed 2 nights
Ruth
Jun 2, 2025
·
Stayed 3 nights
Sylvia
Mar 30, 2025
·
Stayed 5 nights
Jonathon
Jun 3, 2025
·
Stayed 7 nights
Robert
Oct 22, 2025
·
Stayed 6 nights
Sylvia
Jul 17, 2025
·
Stayed 7 nights
Te-chen
Jan 9, 2026
·
Stayed 8 nights
Jenny
Apr 10, 2025
·
Stayed 4 nights
Paloma
May 10, 2025
·
Stayed 2 nights
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AI-generated summary based on recent guest reviews
Dining
Breakfast and club lounge offerings receive strong praise for quality and variety, with panoramic venues enhancing the experience. Downsides mentioned are repetitive menus, early closing times, occasional queues, and higher prices in some restaurants.
Related guest reviews
zhao
Oct 2, 2025
·
Stayed 4 nights
Vaughn
Feb 27, 2026
·
Stayed 3 nights
Chau
Jun 7, 2025
·
Stayed 3 nights
Judy
Jun 1, 2025
·
Stayed 4 nights
Cecilia
May 10, 2025
·
Stayed 3 nights
ISABELLE
Nov 11, 2025
·
Stayed 6 nights
Ryan
Jun 18, 2025
·
Stayed 4 nights
Sylvia
Mar 30, 2025
·
Stayed 5 nights
eunjung
Jun 19, 2025
·
Stayed 1 night
Ahmed
May 4, 2025
·
Stayed 3 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Jwo Ching
last week
·
Stayed 2 nights
Diego
2 weeks ago
·
Stayed 11 nights
Leo
3 weeks ago
·
Stayed 6 nights
Shunyao
Aug 15, 2026
·
Stayed 2 nights
Simon
Aug 5, 2026
·
Stayed 2 nights
Self-parking is available on-site for a fee of JPY 1000.00 per day, which includes in/out privileges. Parking is limited, and height restrictions apply.
A complimentary buffet breakfast is served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.
A roundtrip airport shuttle is available for a surcharge of JPY 1400 per person (one-way) and JPY 700 for children up to 12 years old. Shuttle services operate at scheduled times.
The property features limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas. However, specific details regarding room accessibility may vary.
The hotel is centrally located in Tokyo, within a 5-minute drive of Shinjuku Gyoen National Garden and National Stadium. It is approximately 3.1 miles from Shibuya Crossing and 4.5 miles from Tokyo Dome. Public transport options are available nearby.
The hotel features a swimming pool, which is closed seasonally from September 28 to July 3. Operational hours may vary.
Children aged 0-12 are allowed in the Club Lounge until 5:30 PM and must be accompanied by an adult. One child aged 5 years old or younger stays free when occupying the parent or guardian's room using existing bedding.
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