Keio Plaza Hotel Tokyo Premier Grand
From
$464
/ night
Select dates to see prices and availability
From
$464
/ night
About this property
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features gift shops/newsstands, wedding services, and a televis...
Amenities
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features gift shops/newsstands, wedding services, and a television in a common area.
Business amenities
Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and self parking (subject to charges) is available onsite.
Dining
Enjoy Fusion cuisine at スーパーブッフェ グラスコート, one of the hotel's 9 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. A complimentary buffet breakfast is served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Rooms
Make yourself at home in one of the 165 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Satellite programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and designer toiletries. Conveniences include phones, as well as safes and desks.
Location
With a stay at Keio Plaza Hotel Tokyo Premier Grand, you'll be centrally located in Tokyo, within a 5-minute drive of Shinjuku Gyoen National Garden and Yoyogi Park. This family-friendly hotel is 3.1 mi (4.9 km) from Shibuya Crossing and 4.5 mi (7.3 km) from Tokyo Dome.
What's nearby
Tokyo Metropolitan Government Building(0.2 miles)
Shinjuku Central Park(0.3 miles)
Tokyo Tourist Information Center(0.5 miles)
Omoide Yokocho(0.5 miles)
Shinjuku Isetan(0.7 miles)
Shinjuku Gyoen National Garden(0.8 miles)
Tokyo Opera City Concert Hall(0.8 miles)
Meiji Jingu Shrine(1.4 miles)
Yoyogi Park(1.4 miles)
Tokyo Metropolitan Gymnasium(1.4 miles)
MUFG Stadium(1.6 miles)
Omotesando(1.7 miles)
Takeshita Street(1.8 miles)
Meiji Jingu Stadium(1.9 miles)
Omotesando Hills(2 miles)
The preferred airport for Keio Plaza Hotel Tokyo Premier Grand is Haneda Airport (HND)(18.2 miles)
Parking
Airport shuttle
Restaurant
Business Center
Room Service
Tour Desk
Location
Shinjuku-ku, Nishishinjuku 2-2-1, Nishi-Shinjuku, Tokyo, Japan
Tokyo Metropolitan Government Building (0.2 miles)
Shinjuku Central Park (0.3 miles)
Tokyo Tourist Information Center (0.5 miles)
Omoide Yokocho (0.5 miles)
Shinjuku Isetan (0.7 miles)
Shinjuku Gyoen National Garden (0.8 miles)
Room options
25
Premier Grand Deluxe 2 Queens with the Club and
Room details
2 Queen Beds
Sleeps 4
377 ft²
Air ConditioningHeatingWi-Fi (Free)
29
Premier Grand Suite Twin with the Club and
Room details
2 Twin Beds
Sleeps 2
753 ft²
Air ConditioningHeatingWi-Fi (Free)
25
Premier Grand Deluxe King with the Club and
Room details
1 King Bed
Sleeps 2
377 ft²
Air ConditioningHeatingWi-Fi (Free)
23
Premier Grand Superior King with the Club and
Room details
1 King Bed
Sleeps 2
355 ft²
Air ConditioningHeatingWi-Fi (Free)
25
Premier Grand Deluxe Twin with the Club and
Room details
2 Twin Beds
Sleeps 2
377 ft²
Air ConditioningHeatingWi-Fi (Free)
30
Premier Grand Suite King with the Club Lounge and
Room details
1 King Bed
Sleeps 2
753 ft²
Air ConditioningHeatingWi-Fi (Free)
Guest reviews of Keio Plaza Hotel Tokyo Premier Grand
9.3
Superb
Based on 951 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Reviews of Keio Plaza Hotel Tokyo Premier Grand describe a large, well-run base in Shinjuku with spacious rooms (especially on Premier Grand floors), impressive city views, convenient transport links, and consistently warm, efficient service that enhances most stays.
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What guests think
Reviews of Keio Plaza Hotel Tokyo Premier Grand describe a large, well-run base in Shinjuku with spacious rooms (especially on Premier Grand floors), impressive city views, convenient transport links, and consistently warm, efficient service that enhances most stays.
Guests praise cleanliness, generous amenities (including on-site 7-Eleven, multiple restaurants, and an airport limousine stop), and the value of club access with quality breakfast, afternoon tea, and evening drinks. Common drawbacks include some dated or worn non-renovated rooms, firm beds, occasional Wi‑Fi hassles, and crowding or queues at breakfast, lounges, and elevators. A few note limited laundry machines, a small gym, inconsistent lounge policies, and sporadic service lapses, while most interactions remain courteous and helpful. Expect a polished, convenient Shinjuku stay that’s best on the Premier Grand floors.
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AI-generated summary based on recent guest reviews
Facilities
Extensive on-site amenities include multiple lounges and bars with skyline views, several restaurants, a 24/7 7‑Eleven, airport limousine stop, Disney shuttle, and coin laundry. Trade‑offs noted are a small gym, limited laundry machines, and seasonal or restricted pool access.
Related guest reviews
10
Rachael
Jan 21, 2025
·
Stayed 5 nights
Wonderful hotel in a great location . Very large hotel , has its own shops and 7/11. Can see Mount Fuji on a clear day from the laundry room on level 18! Great gym
Wonderful hotel in a great location . Very large hotel , has its own shops and 7/11. Can see Mount Fuji on a clear day from the laundry room on level 18! Great gym
8
Thomas
Jul 23, 2025
·
Stayed 3 nights
Super beliggenhed, men meget upersonligt og kedeligt. Poolen var åben ikke åben, hvilket var en af grundene til at vi valgte hotellet - øv
Super beliggenhed, men meget upersonligt og kedeligt. Poolen var åben ikke åben, hvilket var en af grundene til at vi valgte hotellet - øv
10
Michelle
Aug 23, 2025
·
Stayed 3 nights
This was the perfect hotel to end our trip with! It was the largest and had the best view, we were in the 35th floor. We had everything we could ever need in that room including great skin care! The staff was amazing and kind. The lounges were great and breakfast yummy. The only thing we weren’t crazy about was the pool. My daughter and I were looking forward to spending some time there but there was no comfort to that area. No beach umbrellas or anything exciting you on.
This was the perfect hotel to end our trip with! It was the largest and had the best view, we were in the 35th floor. We had everything we could ever need in that room including great skin care! The staff was amazing and kind. The lounges were great and breakfast yummy. The only thing we weren’t crazy about was the pool. My daughter and I were looking forward to spending some time there but there was no comfort to that area. No beach umbrellas or anything exciting you on.
10
Sylvia
Mar 30, 2025
·
Stayed 5 nights
We had a fantastic stay at the Keio Plaza - stayed in a premium grand room which made it ultra comfortable with access to the lounge and ibasho- we didn’t even have time to take advantage of these amenities so much but still enjoyed it. Breakfast was included in our rateand we could go to lounge which we preferred as it was quieter and amazing views on 47th floor - but the buffet downstairs had even more selection and also opens earlier at 6 so a great option if you need to head out early. The room amenities were so comfy with complimentary water and teas. We got snacks from the ibasho and there’s a kids play area there which was a bonus! It’s open till 9:30pm. Our only small hiccup was they are were very inflexible about early check in. We hoped to get in even an hour earlier if possible but the person at the desk at the time was not super friendly about it. When we returned to check in 15 mins before check in, the person we had was much more flexible as our room was still not ready but she was able to switch it so we could get in - it was already 2:53pm by then (official check in is at 3pm) so I think super reasonable. She was much more helpful. Anyway overall would totally recommend. Convenient location. There’s a station off oedo line just adjacent but shinjuku station really was just a 7min walk in a bright clean tunnel no need to cross roads etc which is really easy esp if you have luggage to roll. Also walkable into shinjuku 10-15mins!!
We had a fantastic stay at the Keio Plaza - stayed in a premium grand room which made it ultra comfortable with access to the lounge and ibasho- we didn’t even have time to take advantage of these amenities so much but still enjoyed it. Breakfast was included in our rateand we could go to lounge which we preferred as it was quieter and amazing views on 47th floor - but the buffet downstairs had even more selection and also opens earlier at 6 so a great option if you need to head out early. The room amenities were so comfy with complimentary water and teas. We got snacks from the ibasho and there’s a kids play area there which was a bonus! It’s open till 9:30pm. Our only small hiccup was they are were very inflexible about early check in. We hoped to get in even an hour earlier if possible but the person at the desk at the time was not super friendly about it. When we returned to check in 15 mins before check in, the person we had was much more flexible as our room was still not ready but she was able to switch it so we could get in - it was already 2:53pm by then (official check in is at 3pm) so I think super reasonable. She was much more helpful. Anyway overall would totally recommend. Convenient location. There’s a station off oedo line just adjacent but shinjuku station really was just a 7min walk in a bright clean tunnel no need to cross roads etc which is really easy esp if you have luggage to roll. Also walkable into shinjuku 10-15mins!!
10
Andrew
May 27, 2025
·
Stayed 10 nights
The Keio Plaza is in most respects an amazingly good hotel, both in terms of location and amenities. Given the size of the hotel, the gym could perhaps be a bit bigger, but if that's the only complaint you have about a hotel it is doing very well indeed. The Yamanami restaurant is expensive but delicious.
The Keio Plaza is in most respects an amazingly good hotel, both in terms of location and amenities. Given the size of the hotel, the gym could perhaps be a bit bigger, but if that's the only complaint you have about a hotel it is doing very well indeed. The Yamanami restaurant is expensive but delicious.
10
Bob
Apr 19, 2025
·
Stayed 7 nights
Great property for travelers to Japan for the first time. Easy access to Shinjuku and all its modes of transportation across Tokyo and beyond. Hotel has great food options from fine dining to a 7-11 for a jet lag snack. Hotel has buses included for free to Tokyo Disney (book ahead of time) and airport limousine bus from/to both airports. Access to the Sky Plaza Ibashi on 47th floor included in many rates and is a great view of the city with free drinks. Worth the price.
Great property for travelers to Japan for the first time. Easy access to Shinjuku and all its modes of transportation across Tokyo and beyond. Hotel has great food options from fine dining to a 7-11 for a jet lag snack. Hotel has buses included for free to Tokyo Disney (book ahead of time) and airport limousine bus from/to both airports. Access to the Sky Plaza Ibashi on 47th floor included in many rates and is a great view of the city with free drinks. Worth the price.
10
WEI-YANG
Jul 28, 2025
·
Stayed 3 nights
為了東京羽球公開賽而去的，房間乾淨，早餐好吃，健身房器材完整，房間視野極佳，下次有機會還會去住。
為了東京羽球公開賽而去的，房間乾淨，早餐好吃，健身房器材完整，房間視野極佳，下次有機會還會去住。
10
Menchie
Apr 21, 2025
·
Stayed 3 nights
We stayed there as a family of 4 and loved it. They have a play area and lounge area on the 47th floor with the city view, bar, coffee and food. My kids loved hanging out there after running around the city. The airport limousine bus also stops at the hotel, so you don’t have to drag your luggage to go to the station. The rooms are nice and clean and the staff are helpful. The metro stop is also 5 mins away or if you need to take the Shinjuku station it’s only 10-15 mins walk. I suggest you ask for the room facing the metropolitan building, so you can watch the light show at night. My kids loved it.
We stayed there as a family of 4 and loved it. They have a play area and lounge area on the 47th floor with the city view, bar, coffee and food. My kids loved hanging out there after running around the city. The airport limousine bus also stops at the hotel, so you don’t have to drag your luggage to go to the station. The rooms are nice and clean and the staff are helpful. The metro stop is also 5 mins away or if you need to take the Shinjuku station it’s only 10-15 mins walk. I suggest you ask for the room facing the metropolitan building, so you can watch the light show at night. My kids loved it.
10
G
May 22, 2025
·
Stayed 4 nights
Clean, newer (renovated year 2020), large top floor lounge with great views and free Staebucks coffee for guests, lots of restaurant choices and 7 eleven in the building, close to multiple train stations, limousine bus stops at this hotel, great service and all staff speak English.
Clean, newer (renovated year 2020), large top floor lounge with great views and free Staebucks coffee for guests, lots of restaurant choices and 7 eleven in the building, close to multiple train stations, limousine bus stops at this hotel, great service and all staff speak English.
10
KAYLA
Sep 16, 2025
·
Stayed 4 nights
The Premier Grand was worth every penny! Simply amazing. It was extremely clean, the customer service was top tier, breakfast buffet was delicious, and the amenities were amazing. I will advise that if you have tattoos, they may need to be covered to access the pool. That didn't bother us though, because we understood it was probably for cultural reasons. The location is perfect! You can walk to the train and they have taxi/uber services. 10/10, would recommend because I would stay here again!
The Premier Grand was worth every penny! Simply amazing. It was extremely clean, the customer service was top tier, breakfast buffet was delicious, and the amenities were amazing. I will advise that if you have tattoos, they may need to be covered to access the pool. That didn't bother us though, because we understood it was probably for cultural reasons. The location is perfect! You can walk to the train and they have taxi/uber services. 10/10, would recommend because I would stay here again!
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AI-generated summary based on recent guest reviews
Cleanliness
Rooms and public areas are frequently described as spotless, with housekeeping praised. However, some guests reported musty or smoky odors, mold or worn bathroom fixtures, and occasional housekeeping misses in older rooms.
Related guest reviews
8
Anne
May 16, 2025
·
Stayed 3 nights
The hotel lobby is beautiful. The room is clean but the headboard was dirty. There was built up dirt inside the head board. Also, on the 2nd night the 2nd bed was left unfinished when being made. The employees were very kind!!
The hotel lobby is beautiful. The room is clean but the headboard was dirty. There was built up dirt inside the head board. Also, on the 2nd night the 2nd bed was left unfinished when being made. The employees were very kind!!
10
Gary
Feb 18, 2026
·
Stayed 3 nights
Clean room
Clean room
10
Vaughn
Feb 27, 2026
·
Stayed 3 nights
Beautiful spacious clean room with all the amenities one could desire. Fully stocked with beverages and lots of towels. Classy and classic vibes. Exceptional customer service. Lots of employees, all dedicated to ensuring a great experience. Amazing breakfast buffet and a great happy hour in the Premier Grand club lounge.
Beautiful spacious clean room with all the amenities one could desire. Fully stocked with beverages and lots of towels. Classy and classic vibes. Exceptional customer service. Lots of employees, all dedicated to ensuring a great experience. Amazing breakfast buffet and a great happy hour in the Premier Grand club lounge.
10
Grace
Jul 14, 2025
·
Stayed 4 nights
Beautifully maintained hotel. Spotless inside the room and general areas! We stayed at the club level and the in room amenities are above expectations. Fully stocked refrigerator and premium teas and drinks. One of the best 5 star hotels for us! Great location and food!
Beautifully maintained hotel. Spotless inside the room and general areas! We stayed at the club level and the in room amenities are above expectations. Fully stocked refrigerator and premium teas and drinks. One of the best 5 star hotels for us! Great location and food!
4
david
Apr 28, 2025
·
Stayed 8 nights
Dirty. Definitely not a 5 star hotel
Dirty. Definitely not a 5 star hotel
4
Savva
Aug 5, 2025
·
Stayed 1 night
This property has a great location. The staff was pleasant. We stayed on the 40th floor. Our room smelled of stale cigarette smoke. It was also difficult trying to figure out the lights. The room is laid out so nicely, we found the beds to be a bit hard and the room felt very musty/humid.
This property has a great location. The staff was pleasant. We stayed on the 40th floor. Our room smelled of stale cigarette smoke. It was also difficult trying to figure out the lights. The room is laid out so nicely, we found the beds to be a bit hard and the room felt very musty/humid.
10
Wendy
Feb 8, 2025
·
Stayed 1 night
Stayed at a deluxe room for my last night in Japan. The room was spacious but I found strains of hair on the bathroom floor when I checked in and some used paper on the floor. Idk if the room was cleaned properly but overall the quality was satisfied
Stayed at a deluxe room for my last night in Japan. The room was spacious but I found strains of hair on the bathroom floor when I checked in and some used paper on the floor. Idk if the room was cleaned properly but overall the quality was satisfied
6
Nadja
Apr 13, 2025
·
Stayed 3 nights
The front desk took forever. I don’t understand why there was always a long line and why everything was so complicated. The room was spacious and quiet. But the bathroom is outdated and there was mold in the shower. The bars on the 45th and 47th floor were great and food was good too. Overall a good hotel but overpriced and not really service oriented. Whenever you need something you will be send to another counter or staff member, which was really annoying. Need coins for the laundry room? Get in line at the front desk for 20min. Need an umbrella? The clerk will send you to the porter.
The front desk took forever. I don’t understand why there was always a long line and why everything was so complicated. The room was spacious and quiet. But the bathroom is outdated and there was mold in the shower. The bars on the 45th and 47th floor were great and food was good too. Overall a good hotel but overpriced and not really service oriented. Whenever you need something you will be send to another counter or staff member, which was really annoying. Need coins for the laundry room? Get in line at the front desk for 20min. Need an umbrella? The clerk will send you to the porter.
10
Matthew
Jan 7, 2026
·
Stayed 4 nights
Fantastic staff and excellent service from every staff member. The facilities were excellent and the room was cleaned to perfection. This is possibly my favourite hotel in the world. Location was suberb as well, within walking distance of Shinjuku without being too much in the centre. Public transport right next to the hotel as well. I would recommend this hotel to anyone and I will definitely stay again.
Fantastic staff and excellent service from every staff member. The facilities were excellent and the room was cleaned to perfection. This is possibly my favourite hotel in the world. Location was suberb as well, within walking distance of Shinjuku without being too much in the centre. Public transport right next to the hotel as well. I would recommend this hotel to anyone and I will definitely stay again.
8
YIM
Jun 6, 2025
·
Stayed 10 nights
The space is definitely the highlight of the room, especially considering this is Shinjuku, Tokyo. Having the limousine bus right at the doorstep was so convenient, especially since we each had two large baggage. The whole room was a bit worn. It is clean but aged and tired. The biggest downside was the mould along the edge of the bathroom basin, which was very unpleasant. I kept accidentally touching it when washing my hands.
The space is definitely the highlight of the room, especially considering this is Shinjuku, Tokyo. Having the limousine bus right at the doorstep was so convenient, especially since we each had two large baggage. The whole room was a bit worn. It is clean but aged and tired. The biggest downside was the mould along the edge of the bathroom basin, which was very unpleasant. I kept accidentally touching it when washing my hands.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are spacious with impressive views, especially on Premier Grand floors, and layouts suit families. Some standard rooms feel dated, beds and pillows are firm, soundproofing varies, and Wi‑Fi authentication/performance can be frustrating.
Related guest reviews
10
Elizabeth
Jan 27, 2026
·
Stayed 4 nights
Great location, good sized rooms, good amenities. Would stay again.
Great location, good sized rooms, good amenities. Would stay again.
8
Kwok Hing
Apr 9, 2025
·
Stayed 4 nights
Very tidy and clean room. Good amenities. Comfortable bed and pillow. Stunning view. The only down side would be the sound proof of the room is kind of bad. I can hear the siren on the road, the traffic light signal sound. Also the family next door was super noisy, got woke up at 5:30am every morning while the baby was crying.
Very tidy and clean room. Good amenities. Comfortable bed and pillow. Stunning view. The only down side would be the sound proof of the room is kind of bad. I can hear the siren on the road, the traffic light signal sound. Also the family next door was super noisy, got woke up at 5:30am every morning while the baby was crying.
10
Lewis
Sep 3, 2025
·
Stayed 8 nights
Fantastic hotel. Only thing I would say is the room doesn't have a separate bathroom it's all open. Annoying sometimes.
Fantastic hotel. Only thing I would say is the room doesn't have a separate bathroom it's all open. Annoying sometimes.
10
tsuyoshi
May 21, 2025
·
Stayed 7 nights
Large and very well staffed hotel. Large rooms - slightly dated but very clean. A little on the pricey side but at the time of booking, all comparable places were priced about the same.
Large and very well staffed hotel. Large rooms - slightly dated but very clean. A little on the pricey side but at the time of booking, all comparable places were priced about the same.
6
Kozue
May 31, 2025
·
Stayed 6 nights
This Hotel had a bad connection. We need to get rental wifi.
This Hotel had a bad connection. We need to get rental wifi.
8
Richard
Jun 1, 2025
·
Stayed 6 nights
Fantastic location and huge hotel right at the end of the west side pedestrian tunnel to Shinjuku station. Tons of great restaurants and a lovely rooftop bar with food. It also has its own 7-Eleven, great for midnight snacks when you are on midnight Zoom calls to other parts of the world. The beds are hard - even more so than most Japanese beds, so be warned. Our only real complaint is the WiFi which is needlessly complicated to authenticate to with a username, password and finally a PIN code on a separate and barely functional Captive Portal web page. Every time you bring your phone back to the room after going outside of the hotel it will force you to fully re-authenticate again. Every time you take your laptop to one of the in-house restaurants or bars, or to the conference rooms in the hotel, it will force you to needlessly re-authenticate AGAIN! Its not rocket science to fix this but the hotel hasn't bothered.
Fantastic location and huge hotel right at the end of the west side pedestrian tunnel to Shinjuku station. Tons of great restaurants and a lovely rooftop bar with food. It also has its own 7-Eleven, great for midnight snacks when you are on midnight Zoom calls to other parts of the world. The beds are hard - even more so than most Japanese beds, so be warned. Our only real complaint is the WiFi which is needlessly complicated to authenticate to with a username, password and finally a PIN code on a separate and barely functional Captive Portal web page. Every time you bring your phone back to the room after going outside of the hotel it will force you to fully re-authenticate again. Every time you take your laptop to one of the in-house restaurants or bars, or to the conference rooms in the hotel, it will force you to needlessly re-authenticate AGAIN! Its not rocket science to fix this but the hotel hasn't bothered.
10
William
Nov 19, 2025
·
Stayed 3 nights
The room was very large by Japanese standards, and had every amenity one could need. My only complaint was the pillows were very hard. The staff were so friendly and helpful, the views from the top restaurant were gorgeous. Would happily stay here again!
The room was very large by Japanese standards, and had every amenity one could need. My only complaint was the pillows were very hard. The staff were so friendly and helpful, the views from the top restaurant were gorgeous. Would happily stay here again!
10
Robin
May 17, 2025
·
Stayed 4 nights
Booked a Premier Grand Suite as a special treat. Enormous, tasteful ly appointed rooms. Separate living room,walk-in closet, 2 toilet rooms, large bath with separate shower and bath tub. Two big screen TVs. Panoramic 40th floor views of Tokyo. Access to coverage floors,,with lavish breakfast buffets included. Everything was spotless. Helpful uniformed greeters, servers, everywhere.
Booked a Premier Grand Suite as a special treat. Enormous, tasteful ly appointed rooms. Separate living room,walk-in closet, 2 toilet rooms, large bath with separate shower and bath tub. Two big screen TVs. Panoramic 40th floor views of Tokyo. Access to coverage floors,,with lavish breakfast buffets included. Everything was spotless. Helpful uniformed greeters, servers, everywhere.
10
Ana
May 17, 2025
·
Stayed 9 nights
Decently sized rooms and great location, on the “quieter” side of Shinjuku. Perfect for a stay with a young family. Would definitely recommend. Very easy to walk to station, shops, etc. Bed was a little too firm - we had 3 king singles which was perfect for us however.
Decently sized rooms and great location, on the “quieter” side of Shinjuku. Perfect for a stay with a young family. Would definitely recommend. Very easy to walk to station, shops, etc. Bed was a little too firm - we had 3 king singles which was perfect for us however.
6
Paulyn
May 25, 2025
·
Stayed 3 nights
Hotel is in a convenient location close to train stations. Our room was on the main tower. Our room was clean and spacious but very outdated. Shower was shooting water in a weird angle. Big gap on the bottom of the door you can see people’s shadow when they walk by the hallway. Laundry facility not nearly enough for the size of this hotel so all machines are always in use, hard to get your laundry done unless you are willing to stay up so late or wake up so early. Airport limousine bus stops at this hotel so very convenient to get to the airport. Overall an okay stay but I expected more for the price.
Hotel is in a convenient location close to train stations. Our room was on the main tower. Our room was clean and spacious but very outdated. Shower was shooting water in a weird angle. Big gap on the bottom of the door you can see people’s shadow when they walk by the hallway. Laundry facility not nearly enough for the size of this hotel so all machines are always in use, hard to get your laundry done unless you are willing to stay up so late or wake up so early. Airport limousine bus stops at this hotel so very convenient to get to the airport. Overall an okay stay but I expected more for the price.
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AI-generated summary based on recent guest reviews
Service
Staff are widely praised as courteous, attentive, and proactive, with smooth check‑ins and helpful support. A minority reported rigid policies or brusque interactions and confusion around VIP benefits.
Related guest reviews
10
David J
Jun 15, 2025
·
Stayed 3 nights
Excellent stay at this property. It all started with Julien at check in providing outstanding customer service & making us feel welcome. This property is so well situated with close proximity to food, dining & shopping along with the JR stations. It’s in such a quiet location that you feel like you are in a different world to what is only a 5 minute walk away. The 47th floor Sky view are is spectacular & we watched the light show on the government buildings from there. It’s a big hotel but you don’t feel crowded at all. Lawsons store on site. Such a great layout. Simply superb.
Excellent stay at this property. It all started with Julien at check in providing outstanding customer service & making us feel welcome. This property is so well situated with close proximity to food, dining & shopping along with the JR stations. It’s in such a quiet location that you feel like you are in a different world to what is only a 5 minute walk away. The 47th floor Sky view are is spectacular & we watched the light show on the government buildings from there. It’s a big hotel but you don’t feel crowded at all. Lawsons store on site. Such a great layout. Simply superb.
10
Sherry
Jun 18, 2025
·
Stayed 7 nights
The KEIO Plaza Premier Grand was worth the every penny. The property and hotel rooms were immaculate. The staff at guest relations and the premier lounge were attentive and very helpful. I sprained my ankle leaving a restaurant and they made sure I was able to see a doctor and provided whatever support I needed. I plan to return to this property to complete my vacay that was halted due to my injury. I would personally recommend this property as prime location in Tokyo.
The KEIO Plaza Premier Grand was worth the every penny. The property and hotel rooms were immaculate. The staff at guest relations and the premier lounge were attentive and very helpful. I sprained my ankle leaving a restaurant and they made sure I was able to see a doctor and provided whatever support I needed. I plan to return to this property to complete my vacay that was halted due to my injury. I would personally recommend this property as prime location in Tokyo.
10
Vaughn
Feb 27, 2026
·
Stayed 3 nights
Beautiful spacious clean room with all the amenities one could desire. Fully stocked with beverages and lots of towels. Classy and classic vibes. Exceptional customer service. Lots of employees, all dedicated to ensuring a great experience. Amazing breakfast buffet and a great happy hour in the Premier Grand club lounge.
Beautiful spacious clean room with all the amenities one could desire. Fully stocked with beverages and lots of towels. Classy and classic vibes. Exceptional customer service. Lots of employees, all dedicated to ensuring a great experience. Amazing breakfast buffet and a great happy hour in the Premier Grand club lounge.
10
Gregory
Nov 29, 2025
·
Stayed 2 nights
Very helpful and welcoming staff . Great location, short walk to Shinjuku station and the main shopping and restaurant streets of Shinjuku area.
Very helpful and welcoming staff . Great location, short walk to Shinjuku station and the main shopping and restaurant streets of Shinjuku area.
10
Lisa
Jun 2, 2025
·
Stayed 3 nights
Great location and amenities, but one disappointing interaction The hotel is in a fantastic location, close to shops and restaurants. The breakfast offered a wide selection of items, and the lounge access was absolutely worth it—great views and a relaxing atmosphere. Our room was clean and comfortable. The lobby is spacious, but surprisingly lacks seating. We sat near the cloak room area on what appeared to be a bench (there were no signs indicating otherwise at the time). A young male employee approached and rudely told us to “get off” without offering any explanation. It was an unpleasant interaction that contrasted sharply with the rest of our experience. Overall, a good stay with excellent amenities, though that moment left a negative impression.
Great location and amenities, but one disappointing interaction The hotel is in a fantastic location, close to shops and restaurants. The breakfast offered a wide selection of items, and the lounge access was absolutely worth it—great views and a relaxing atmosphere. Our room was clean and comfortable. The lobby is spacious, but surprisingly lacks seating. We sat near the cloak room area on what appeared to be a bench (there were no signs indicating otherwise at the time). A young male employee approached and rudely told us to “get off” without offering any explanation. It was an unpleasant interaction that contrasted sharply with the rest of our experience. Overall, a good stay with excellent amenities, though that moment left a negative impression.
10
Rashmi
Jan 2, 2026
·
Stayed 3 nights
Great room with nice view. Staff were friendly and helpful.
Great room with nice view. Staff were friendly and helpful.
10
Kelly
Dec 24, 2025
·
Stayed 1 night
Very helpful and courteous staff. Lovely room
Very helpful and courteous staff. Lovely room
10
Matthew
Jan 7, 2026
·
Stayed 4 nights
Fantastic staff and excellent service from every staff member. The facilities were excellent and the room was cleaned to perfection. This is possibly my favourite hotel in the world. Location was suberb as well, within walking distance of Shinjuku without being too much in the centre. Public transport right next to the hotel as well. I would recommend this hotel to anyone and I will definitely stay again.
Fantastic staff and excellent service from every staff member. The facilities were excellent and the room was cleaned to perfection. This is possibly my favourite hotel in the world. Location was suberb as well, within walking distance of Shinjuku without being too much in the centre. Public transport right next to the hotel as well. I would recommend this hotel to anyone and I will definitely stay again.
10
Jon
Jun 29, 2025
·
Stayed 3 nights
Great staff! Can’t say enough about the excellent service we received! Thanks to all the staff!
Great staff! Can’t say enough about the excellent service we received! Thanks to all the staff!
10
Christine
Nov 12, 2025
·
Stayed 3 nights
Impeccable service all around. The front desk, lounge and bell desk staff are all very courteous and helpful, and cleaning crew did an excellent job with our room. We really enjoyed our 3 night stay here and will definitely come back again next time we are in Tokyo.
Impeccable service all around. The front desk, lounge and bell desk staff are all very courteous and helpful, and cleaning crew did an excellent job with our room. We really enjoyed our 3 night stay here and will definitely come back again next time we are in Tokyo.
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AI-generated summary based on recent guest reviews
Location
Set on the quieter west side of Shinjuku near the Metropolitan Government Building, the hotel is a short walk to Shinjuku Station, shops, and restaurants; airport buses stop on site. Some guests found the walk longer than expected or preferred livelier districts.
Related guest reviews
10
Elizabeth
Jan 27, 2026
·
Stayed 4 nights
Great location, good sized rooms, good amenities. Would stay again.
Great location, good sized rooms, good amenities. Would stay again.
10
Gregory
Nov 29, 2025
·
Stayed 2 nights
Very helpful and welcoming staff . Great location, short walk to Shinjuku station and the main shopping and restaurant streets of Shinjuku area.
Very helpful and welcoming staff . Great location, short walk to Shinjuku station and the main shopping and restaurant streets of Shinjuku area.
10
Ruth
Jun 2, 2025
·
Stayed 3 nights
I stayed here during a recent trip to Tokyo and was very pleased with the location. It’s within easy walking distance to Shinjuku Station, which made getting around the city incredibly convenient. The area has plenty of shops, restaurants, and convenience stores nearby, making it a practical base for exploring.
I stayed here during a recent trip to Tokyo and was very pleased with the location. It’s within easy walking distance to Shinjuku Station, which made getting around the city incredibly convenient. The area has plenty of shops, restaurants, and convenience stores nearby, making it a practical base for exploring.
10
Sylvia
Mar 30, 2025
·
Stayed 5 nights
We had a fantastic stay at the Keio Plaza - stayed in a premium grand room which made it ultra comfortable with access to the lounge and ibasho- we didn’t even have time to take advantage of these amenities so much but still enjoyed it. Breakfast was included in our rateand we could go to lounge which we preferred as it was quieter and amazing views on 47th floor - but the buffet downstairs had even more selection and also opens earlier at 6 so a great option if you need to head out early. The room amenities were so comfy with complimentary water and teas. We got snacks from the ibasho and there’s a kids play area there which was a bonus! It’s open till 9:30pm. Our only small hiccup was they are were very inflexible about early check in. We hoped to get in even an hour earlier if possible but the person at the desk at the time was not super friendly about it. When we returned to check in 15 mins before check in, the person we had was much more flexible as our room was still not ready but she was able to switch it so we could get in - it was already 2:53pm by then (official check in is at 3pm) so I think super reasonable. She was much more helpful. Anyway overall would totally recommend. Convenient location. There’s a station off oedo line just adjacent but shinjuku station really was just a 7min walk in a bright clean tunnel no need to cross roads etc which is really easy esp if you have luggage to roll. Also walkable into shinjuku 10-15mins!!
We had a fantastic stay at the Keio Plaza - stayed in a premium grand room which made it ultra comfortable with access to the lounge and ibasho- we didn’t even have time to take advantage of these amenities so much but still enjoyed it. Breakfast was included in our rateand we could go to lounge which we preferred as it was quieter and amazing views on 47th floor - but the buffet downstairs had even more selection and also opens earlier at 6 so a great option if you need to head out early. The room amenities were so comfy with complimentary water and teas. We got snacks from the ibasho and there’s a kids play area there which was a bonus! It’s open till 9:30pm. Our only small hiccup was they are were very inflexible about early check in. We hoped to get in even an hour earlier if possible but the person at the desk at the time was not super friendly about it. When we returned to check in 15 mins before check in, the person we had was much more flexible as our room was still not ready but she was able to switch it so we could get in - it was already 2:53pm by then (official check in is at 3pm) so I think super reasonable. She was much more helpful. Anyway overall would totally recommend. Convenient location. There’s a station off oedo line just adjacent but shinjuku station really was just a 7min walk in a bright clean tunnel no need to cross roads etc which is really easy esp if you have luggage to roll. Also walkable into shinjuku 10-15mins!!
10
Jonathon
Jun 3, 2025
·
Stayed 7 nights
The Keio Plaza is in a great location opposite the Metropolitan Government Building and a 5 - 10 minute walk to the hustle and bustle of Shinjuku Station, shopping, restaurant and entertainment district. The hotel broken into north and south buildings, has a variety of different restaurants, shops, a 7-Eleven and coin op laundary, the rooms are spacious and have all the mods cons and amenities to make yor stay that all the more enjoyable.
The Keio Plaza is in a great location opposite the Metropolitan Government Building and a 5 - 10 minute walk to the hustle and bustle of Shinjuku Station, shopping, restaurant and entertainment district. The hotel broken into north and south buildings, has a variety of different restaurants, shops, a 7-Eleven and coin op laundary, the rooms are spacious and have all the mods cons and amenities to make yor stay that all the more enjoyable.
10
Robert
Oct 22, 2025
·
Stayed 6 nights
Great Stay in Tokyo ...beautiful & Huge Hotel close to transit & many interesting areas ..would def recommend
Great Stay in Tokyo ...beautiful & Huge Hotel close to transit & many interesting areas ..would def recommend
10
Sylvia
Jul 17, 2025
·
Stayed 7 nights
Beautiful property with excellent service. Easy walk to Shinjuku Station. Love the included breakfast.
Beautiful property with excellent service. Easy walk to Shinjuku Station. Love the included breakfast.
10
Te-chen
Jan 9, 2026
·
Stayed 8 nights
整體表現都不錯，但是新宿實在太遠離其他地方
整體表現都不錯，但是新宿實在太遠離其他地方
10
Jenny
Apr 10, 2025
·
Stayed 4 nights
The hotel was close to shopping. The airport limo bus stops at the hotel. I would definitely stay here again on my next visit.
The hotel was close to shopping. The airport limo bus stops at the hotel. I would definitely stay here again on my next visit.
6
Paloma
May 10, 2025
·
Stayed 2 nights
The hotel itself is very old. The rooms have carpet and everything feels old. Check out is at 11am and after that it’s $85 per hour to stay. Not convenient if you have a late flight. The neighborhood seems like a financial district. Not much around there.
The hotel itself is very old. The rooms have carpet and everything feels old. Check out is at 11am and after that it’s $85 per hour to stay. Not convenient if you have a late flight. The neighborhood seems like a financial district. Not much around there.
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AI-generated summary based on recent guest reviews
Dining
Breakfast and club lounge offerings receive strong praise for quality and variety, with panoramic venues enhancing the experience. Downsides mentioned are repetitive menus, early closing times, occasional queues, and higher prices in some restaurants.
Related guest reviews
10
zhao
Oct 2, 2025
·
Stayed 4 nights
Excellent all around, except breakfast buffet. Need improvements: breakfast buffet is the same everyday. Not good for people stay over 2-3 days as the food offerings are the same. The same is true for Lounge food. Same repetition everyday.
Excellent all around, except breakfast buffet. Need improvements: breakfast buffet is the same everyday. Not good for people stay over 2-3 days as the food offerings are the same. The same is true for Lounge food. Same repetition everyday.
10
Vaughn
Feb 27, 2026
·
Stayed 3 nights
Beautiful spacious clean room with all the amenities one could desire. Fully stocked with beverages and lots of towels. Classy and classic vibes. Exceptional customer service. Lots of employees, all dedicated to ensuring a great experience. Amazing breakfast buffet and a great happy hour in the Premier Grand club lounge.
Beautiful spacious clean room with all the amenities one could desire. Fully stocked with beverages and lots of towels. Classy and classic vibes. Exceptional customer service. Lots of employees, all dedicated to ensuring a great experience. Amazing breakfast buffet and a great happy hour in the Premier Grand club lounge.
8
Chau
Jun 7, 2025
·
Stayed 3 nights
What I loved most about this hotel was their breakfast, it was a AYCE buffet that was so spectacular, what a way to start the day, the chefs wore uniform and there were stations of Japanese food, continental delights, mochis, well you name it, AYCE macarons! unfortunately the dinner buffet was expensive and not good. The bedding was amazing, firm pillows, the amenities were top notch, the only reason it is 4 instead of 5 was bc many employees spoke no English or w such heavy accent it was very frustrating to me. This hotel is close to everything, shoping, post office, convenience stores and 2 big department stores and many amazing yakitori Izakaya.
What I loved most about this hotel was their breakfast, it was a AYCE buffet that was so spectacular, what a way to start the day, the chefs wore uniform and there were stations of Japanese food, continental delights, mochis, well you name it, AYCE macarons! unfortunately the dinner buffet was expensive and not good. The bedding was amazing, firm pillows, the amenities were top notch, the only reason it is 4 instead of 5 was bc many employees spoke no English or w such heavy accent it was very frustrating to me. This hotel is close to everything, shoping, post office, convenience stores and 2 big department stores and many amazing yakitori Izakaya.
10
Judy
Jun 1, 2025
·
Stayed 4 nights
Location was convenient & room was great. Too many restaurants to choose from. Staff concierge team was excellent. The soba restaurant was a bit disappointing.
Location was convenient & room was great. Too many restaurants to choose from. Staff concierge team was excellent. The soba restaurant was a bit disappointing.
10
Cecilia
May 10, 2025
·
Stayed 3 nights
Beautiful hotel in a great location. Very close Shinjuku station and walkable to shops and restaurants. The hotel has two breakfast buffet restaurants that offer American breakfast and it was delicious. The service is amazing. The rooftop bar has amazing views of the city. I highly recommend this hotel.
Beautiful hotel in a great location. Very close Shinjuku station and walkable to shops and restaurants. The hotel has two breakfast buffet restaurants that offer American breakfast and it was delicious. The service is amazing. The rooftop bar has amazing views of the city. I highly recommend this hotel.
10
ISABELLE
Nov 11, 2025
·
Stayed 6 nights
Hôtel très bien placé pour le tourisme, pratique à côté de la gare de Shinjuku. Très bons services. Petit-déjeuner faisant office de brunch, excellent, avec beaucoup de choix.
Hôtel très bien placé pour le tourisme, pratique à côté de la gare de Shinjuku. Très bons services. Petit-déjeuner faisant office de brunch, excellent, avec beaucoup de choix.
10
Ryan
Jun 18, 2025
·
Stayed 4 nights
This a great location. Easy to get around Tokyo. Breakfast buffet was great and the other restaurants offered a great selection as well.
This a great location. Easy to get around Tokyo. Breakfast buffet was great and the other restaurants offered a great selection as well.
10
Sylvia
Mar 30, 2025
·
Stayed 5 nights
We had a fantastic stay at the Keio Plaza - stayed in a premium grand room which made it ultra comfortable with access to the lounge and ibasho- we didn’t even have time to take advantage of these amenities so much but still enjoyed it. Breakfast was included in our rateand we could go to lounge which we preferred as it was quieter and amazing views on 47th floor - but the buffet downstairs had even more selection and also opens earlier at 6 so a great option if you need to head out early. The room amenities were so comfy with complimentary water and teas. We got snacks from the ibasho and there’s a kids play area there which was a bonus! It’s open till 9:30pm. Our only small hiccup was they are were very inflexible about early check in. We hoped to get in even an hour earlier if possible but the person at the desk at the time was not super friendly about it. When we returned to check in 15 mins before check in, the person we had was much more flexible as our room was still not ready but she was able to switch it so we could get in - it was already 2:53pm by then (official check in is at 3pm) so I think super reasonable. She was much more helpful. Anyway overall would totally recommend. Convenient location. There’s a station off oedo line just adjacent but shinjuku station really was just a 7min walk in a bright clean tunnel no need to cross roads etc which is really easy esp if you have luggage to roll. Also walkable into shinjuku 10-15mins!!
We had a fantastic stay at the Keio Plaza - stayed in a premium grand room which made it ultra comfortable with access to the lounge and ibasho- we didn’t even have time to take advantage of these amenities so much but still enjoyed it. Breakfast was included in our rateand we could go to lounge which we preferred as it was quieter and amazing views on 47th floor - but the buffet downstairs had even more selection and also opens earlier at 6 so a great option if you need to head out early. The room amenities were so comfy with complimentary water and teas. We got snacks from the ibasho and there’s a kids play area there which was a bonus! It’s open till 9:30pm. Our only small hiccup was they are were very inflexible about early check in. We hoped to get in even an hour earlier if possible but the person at the desk at the time was not super friendly about it. When we returned to check in 15 mins before check in, the person we had was much more flexible as our room was still not ready but she was able to switch it so we could get in - it was already 2:53pm by then (official check in is at 3pm) so I think super reasonable. She was much more helpful. Anyway overall would totally recommend. Convenient location. There’s a station off oedo line just adjacent but shinjuku station really was just a 7min walk in a bright clean tunnel no need to cross roads etc which is really easy esp if you have luggage to roll. Also walkable into shinjuku 10-15mins!!
10
eunjung
Jun 19, 2025
·
Stayed 1 night
Great staff, location, cleanliness, lounge and view was beautiful
Great staff, location, cleanliness, lounge and view was beautiful
10
Ahmed
May 4, 2025
·
Stayed 3 nights
Excellent experience! I honestly wasn't expecting the hotel to be this great, since hotels near major attraction points seldom are, but they exceeded my expectations with their excellent service. The location is fantastic. You can walk to many major attractions, restaurants, and the subway station. The hotel even has a 24/7 7-Eleven, which I found very convenient for late-night snacks and coffee. There were two breakfast options: restaurant-style or buffet. I chose the buffet for convenience and speed. It wasn't the best I had in Japan, but I have no major complaints. Overall, I wouldn't mind staying here again!
Excellent experience! I honestly wasn't expecting the hotel to be this great, since hotels near major attraction points seldom are, but they exceeded my expectations with their excellent service. The location is fantastic. You can walk to many major attractions, restaurants, and the subway station. The hotel even has a 24/7 7-Eleven, which I found very convenient for late-night snacks and coffee. There were two breakfast options: restaurant-style or buffet. I chose the buffet for convenience and speed. It wasn't the best I had in Japan, but I have no major complaints. Overall, I wouldn't mind staying here again!
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AI-generated summary based on recent guest reviews
10
Thomas
last week
·
Stayed 5 nights
Multiple breakfast options which was really nice. The room was wonderful, great views from our 37th floor. Everyone was very friendly and the shower was spacious.
Multiple breakfast options which was really nice. The room was wonderful, great views from our 37th floor. Everyone was very friendly and the shower was spacious.
10
Andrew
last week
·
Stayed 5 nights
Wonderful stay at the Keio Plaza Grand Premier. The rooms were very large for Tokyo standards with a fantastic view of the Tokyo Metropolitan Building. The club lounge access was very nice with a great breakfast buffet and evening drinks and snacks. Location was on the quiet west side of Shinjuku but still close to everything. Shinjuku station was about a 10 min walk with other subway stops even closer. The 7/11 in the basement was a very nice perk as well. The airport limo bus also drops off directly at the hotel which was very convenient. Overall would absolutely return and recommend.
Wonderful stay at the Keio Plaza Grand Premier. The rooms were very large for Tokyo standards with a fantastic view of the Tokyo Metropolitan Building. The club lounge access was very nice with a great breakfast buffet and evening drinks and snacks. Location was on the quiet west side of Shinjuku but still close to everything. Shinjuku station was about a 10 min walk with other subway stops even closer. The 7/11 in the basement was a very nice perk as well. The airport limo bus also drops off directly at the hotel which was very convenient. Overall would absolutely return and recommend.
10
Geri
3 weeks ago
·
Stayed 6 nights
Spectacular in every way. The room was gorgeous and huge, and had a beautiful view and plenty of excellent amenities, including a Nespresso machine and a full folder of L’Occitane skin care samples that was replenished daily. The cleaning staff did a phenomenal job. We were also spoiled by the 45th floor lounge for premier grand members. This is well worth the splurge. The staff is outstanding, the complementary food and drinks are fantastic, and the views are breathtaking—especially at night when there’s a light show on the neighboring Tokyo Government building. There is another lounge on 47 just for nighttime that’s also terrific. The hotel is ideally located a short walk from Shinjuku subway station, allowing access to the entire city. The Shinjuku area itself is lively and fun, with lots of shopping and dining. I’m so happy we stayed here because it made our first trip to Japan extra special. I can’t recommend it highly enough.
Spectacular in every way. The room was gorgeous and huge, and had a beautiful view and plenty of excellent amenities, including a Nespresso machine and a full folder of L’Occitane skin care samples that was replenished daily. The cleaning staff did a phenomenal job. We were also spoiled by the 45th floor lounge for premier grand members. This is well worth the splurge. The staff is outstanding, the complementary food and drinks are fantastic, and the views are breathtaking—especially at night when there’s a light show on the neighboring Tokyo Government building. There is another lounge on 47 just for nighttime that’s also terrific. The hotel is ideally located a short walk from Shinjuku subway station, allowing access to the entire city. The Shinjuku area itself is lively and fun, with lots of shopping and dining. I’m so happy we stayed here because it made our first trip to Japan extra special. I can’t recommend it highly enough.
10
Cynthia
3 weeks ago
·
Stayed 5 nights
Great hotel but concierge was not great with directions. They referred us to QR code, which just sent us to Google Maps. My daughter has 2 kids and although she liked the hotel, the area is not family friendly because most restaurants were too small to accommodate 6 of us.
Great hotel but concierge was not great with directions. They referred us to QR code, which just sent us to Google Maps. My daughter has 2 kids and although she liked the hotel, the area is not family friendly because most restaurants were too small to accommodate 6 of us.
10
Zeeshan
4 weeks ago
·
Stayed 5 nights
Excellent hotel with great amenities and close to Shinjuku station which is a central hub.
Excellent hotel with great amenities and close to Shinjuku station which is a central hub.
FAQs about Keio Plaza Hotel Tokyo Premier Grand
Is parking available at the property?
Self-parking is available on-site for a fee of JPY 1000.00 per day, which includes in/out privileges. Parking is limited, and height restrictions apply.
What type of breakfast is offered and when?
A complimentary buffet breakfast is served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
What are the check-in and check-out times?
Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.
Are airport shuttle services available?
A roundtrip airport shuttle is available for a surcharge of JPY 1400 per person (one-way) and JPY 700 for children up to 12 years old. Shuttle services operate at scheduled times.
What accessibility features does the property offer?
The property features limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas. However, specific details regarding room accessibility may vary.
What is the location of the property in relation to key landmarks?
The hotel is centrally located in Tokyo, within a 5-minute drive of Shinjuku Gyoen National Garden and National Stadium. It is approximately 3.1 miles from Shibuya Crossing and 4.5 miles from Tokyo Dome. Public transport options are available nearby.
Does the property have a swimming pool?
The hotel features a swimming pool, which is closed seasonally from September 28 to July 3. Operational hours may vary.
What are the policies for guests staying with children?
Children aged 0-12 are allowed in the Club Lounge until 5:30 PM and must be accompanied by an adult. One child aged 5 years old or younger stays free when occupying the parent or guardian's room using existing bedding.
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Instant AI responses are based on hotel information
Prices for upcoming dates
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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December 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-05: NO DATA
- 2026-11-06: 427.9810363007813USD
- 2026-11-07: 427.9810363007813USD
- 2026-11-08: 396.5394492480469USD
- 2026-11-09: 404.7337526015625USD
- 2026-11-10: 408.848958796875USD
- 2026-11-11: 421.146432USD
- 2026-11-12: 411.5803932480469USD
- 2026-11-13: 408.848958796875USD
- 2026-11-14: 705.4312491152344USD
- 2026-11-15: 397.89914830078123USD
- 2026-11-16: 653.0345881992188USD
- 2026-11-17: 452.58805305371095USD
- 2026-11-18: 422.51820139941407USD
- 2026-11-19: 599.4370127910156USD
- 2026-11-20: 421.146432USD
- 2026-11-21: 922.9724892480469USD
- 2026-11-22: 535.9991127529297USD
- 2026-11-23: 562.8868470117187USD
- 2026-11-24: 371.92043015039064USD
- 2026-11-25: 579.3553560136719USD
- 2026-11-26: 392.4363133994141USD
- 2026-11-27: 384.2179033535156USD
- 2026-11-28: NO DATA
- 2026-11-29: 324.06619770019535USD
- 2026-11-30: 315.859824USD
- 2026-12-01: 393.7959784511719USD
- 2026-12-02: 419.7746966015625USD
- 2026-12-03: 419.7746966015625USD
- 2026-12-04: 381.4985052480469USD
- 2026-12-05: 464.8975286015625USD
- 2026-12-06: 588.6295983847656USD
- 2026-12-07: 377.38333305371094USD
- 2026-12-08: 426.1774204980469USD
- 2026-12-09: 425.63714498046875USD
- 2026-12-10: 295.3439747519531USD
- 2026-12-11: 329.5290326015625USD
- 2026-12-12: 434.8156406015625USD
- 2026-12-13: 335.3156588027344USD
- 2026-12-14: 445.7143816308594USD
- 2026-12-15: 321.33472924804687USD
- 2026-12-16: 490.1412816425781USD
- 2026-12-17: 447.9807507246094USD
- 2026-12-18: 347.31348139941406USD
- 2026-12-19: 490.8762807529297USD
- 2026-12-20: 434.8156406015625USD
- 2026-12-21: 593.0388450253906USD
- 2026-12-22: 463.5378635498047USD
- 2026-12-23: 488.156882647461USD
- 2026-12-24: 523.6896032041016USD
- 2026-12-25: 514.1235304511719USD
- 2026-12-26: 564.7092653544922USD
- 2026-12-27: 514.1235304511719USD
- 2026-12-28: 508.6606955498047USD
- 2026-12-29: 519.5864333544922USD
- 2026-12-30: 590.6999858496093USD
- 2026-12-31: 708.2961714003907USD
- 2027-01-01: 773.9227483007812USD
- 2027-01-02: 460.7943927529297USD
- 2027-01-03: 637.7454370703125USD
- 2027-01-04: 302.17861305371093USD
- 2027-01-05: 430.2224486777344USD
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Meals are not included in the room rate for children ages 5 and younger included in the reservation.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher, a smoke detector, and a security system
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Children aged 0-12 are allowed in the Club Lounge until 5:30 PM and must be accompanied by an adult.
- One child 5 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- A car is required for transportation to and from this property.
- Parking height restrictions apply.
- Guests with tattoos are not able to use the onsite public bathing facilities.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Airport shuttle fee: JPY 1400 per person (one-way)
- Airport shuttle fee per child: JPY 700 (one-way), (up to 12 years old)
- Self parking fee: JPY 1000.00 per day (in/out privileges)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Airport shuttle
Restaurant
Business Center
Room Service
Tour Desk
Services
Business Center
Tour Desk
Dry Cleaning
Babysitting / Child Services
Housekeeping
Banquet Facilities
Currency Exchange
Safe-Deposit Box
ATM / Cash Machine
Bicycle Rental
Luggage Storage
Designated Smoking Area
Self Laundry
Concierge Services
General
Room Service
Restaurant
Non-Smoking Rooms
Massage
Breakfast in the Room
Wheelchair Accessible (Limited)
Parking
Parking
Airport shuttle
Parking (Limited)
Parking Onsite
Activities
Fitness Center (nearby)
Internet
Free Wi-Fi