Is parking available at the property?

Yes, free self-parking is available on-site. Valet parking is also offered for a fee of KRW 22,000 per stay. Please note that parking height restrictions apply.

What type of breakfast is offered and what are the serving hours?

Buffet breakfast is available for a fee of approximately KRW 70,000 for adults and KRW 35,000 for children. Breakfast is served on weekdays from 6:30 AM to 10 AM and on weekends from 6:30 AM to 10:30 AM.

Are pets allowed at the property?

The property does not allow pets. However, service animals are exempt from this policy.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 10:00 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Is there an airport shuttle service available?

Yes, airport shuttle services are available. Guests can arrange transfers through the property, and pricing details may vary.

What accessibility features does the property offer?

The property features limited wheelchair accessibility, including step-free entrances and accessible public areas. Elevators are available for easy access to different floors.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in Seoul, just an 8-minute walk from Yongsan Electronics Market and a 12-minute walk from Shilla I’Park Mall. It is approximately 1.7 miles from the War Memorial of Korea.

Does the property have a swimming pool?

Yes, the property features an indoor pool that is open on weekdays from 1:30 PM to 10 PM and from 6 AM to 10 PM on weekends and public holidays. Guests are required to wear swim caps, and children under 3 must wear waterproof diapers.

What are the policies for guests staying with children?

Children 15 years old or younger can stay for free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of KRW 55,000 per night. Advance request or confirmation is required to ensure availability.

Novotel Ambassador Seoul Yongsan

What guests think

At Novotel Ambassador Seoul Yongsan, travellers praise the convenient connection to Yongsan Station and mall, generally friendly staff, and modern facilities, while room size and water pressure draw mixed comments.

Cleanliness feedback ranges from spotless rooms to dust, hair, odors, or occasional maintenance oversights. Breakfast and on-site dining are widely enjoyed but can feel expensive or crowded, and vegetarian room service options are limited. Overall, it suits visitors seeking easy transport access and contemporary amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Gym and pool draw praise, and the spa is appreciated. Several guests note paid or restricted sauna access, time limits, and occasional crowding; the on-site casino appeals to some.

Related guest reviews

10

Jenien

Sep 27, 2025

·

Stayed 7 nights

the staff was excellent! the gym and spa were immaculate

8

Stefan

Dec 3, 2025

·

Stayed 2 nights

Super bra hotell så trevlig personal i receptionen, mindre trevlig personal i frukost restaurangen. Frukost löjligt dyr men helt ok. Väldigt bra gym. Luis i receptionen får högsta betyg, så hjälpsam, trevlig och välkomnande. Hotellrummet var lite dåligt städat i hörnor och vrår.

10

Sharon

Jun 9, 2025

·

Stayed 11 nights

Room is quite large with a comfortable bed.Walk in shower and bidet . Very clean hotel. Great location. Walkway to Yongsan station, shopping mall and plenty of restaurants and eateries. Staff are helpful, friendly and polite

10

Eunhye

Feb 11, 2025

·

Stayed 2 nights

가격 대비 룸 자체는 만족스러웠어요! 요청사항도 반영이 잘 되었고, 조식이 맛있었어요. 용산/신용산/남영/삼각지 이동 시 너무 편했습니다. 다만 동급의 타 호텔에 비해 아쉬웠고, 다른 선택지가 있을 때 다시 노보텔에서 예약을 하게 될 지는 모르겠습니다. 1. 학회있고, 외국인 여행객들이 많아 응대받기까지 대기가 길었고 서비스가 어수선했습니다. 2. 익스프레스 체크아웃하는 공간에서 호텔직원과 투숙객이 막고 서서 이야기를 하고 있었습니다. 체크아웃하는 사람이 비켜서 하는게 맞는건가요? 3. 수영장 이용 시간은 80분이고, 너무 너무 시끄러웠어요…. 시끄러운건 로비 라운지도 마찬가지였구요

6

juneyoung

Feb 15, 2023

·

Stayed 1 night

방이 생각보다 작았고 욕실도 작고 방이랑 분리되지 않은 점이 불편했어요. 수영장사용시간이 50분으로 제한된 점도 가족단위 이용객으로서 안좋았네요.

4

NAKAMURA

Apr 16, 2025

·

Stayed 3 nights

サウナが有料（高すぎる）になっていた。前回は無料。日本語が話せるスタッフがいない。部屋がうるさいので、変更してもらったが扉に不具合があり、開けられず直しに来てもらった。

6

young gu

Jan 22, 2024

·

Stayed 1 night

프론트 직원의 대응, 사전 준비물이 있어야 하는 수영장과 헬스는 사용 가능하나 사우나는 안된다. 황당함. 사전 공지도 없었음.

10

Dong Chul Jeffrey

Nov 16, 2025

·

Stayed 6 nights

Great rooms-service-facilities usually with good rates. Very good gym for weightlifting and cardio. Adjoined to Yongsan Metro Stn making Seoul commuting easy. My preferred hotel in Seoul

10

Damian

Jan 14, 2026

·

Stayed 2 nights

Skönt rum med stadens utsikt, allt var rent, modernt och fräscht. Det finns en super skön Onzen typ av spa som rekommenderas. Personalen var trevlig och välkomnande och hotellet ligger några steg från en stor shopping center. Glad vistelse i Novotel.

10

Ye reum

Aug 4, 2024

·

Stayed 2 nights

작년 여름휴가 그리고 가끔 식구들과 가요. 한번도 체크인하면서 붐비거나 줄을 선적이 없이 빨랐던 것 같아요! 페이나 식당에 계신 직원분들도 모두 친절하시구요! 근처 용산 아이파크몰 연결 다리가 생기며서 더 편해졌고 아이들과 박물관 기념관 다니는 거리도 가까워서 좋아요! 수영장도 놀기 좋고 사우나도 조용하고 깔끔해요:)

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Cleanliness

Feedback is inconsistent: many describe very clean rooms, while others report dust, hair, odors, or missed housekeeping.

Related guest reviews

6

EUNJUNG

Jul 3, 2025

·

Stayed 1 night

화장실변기주위 냄새가 많이 나 힘들었어 청소도 되어있지않아 전에 숙박했던 사람의 유니클로 택이 바닥에 그대로 있어 청소가 되어있지 않음을 알앟습니다

8

Makiko

May 29, 2025

·

Stayed 1 night

とても親切なフロントスタッフ。日本語は少し通じます。 1Fのホテル入口がわかりづらいので注意です。部屋に前の人のゴミが落ちたままでした。

8

Stefan

Dec 3, 2025

·

Stayed 2 nights

Super bra hotell så trevlig personal i receptionen, mindre trevlig personal i frukost restaurangen. Frukost löjligt dyr men helt ok. Väldigt bra gym. Luis i receptionen får högsta betyg, så hjälpsam, trevlig och välkomnande. Hotellrummet var lite dåligt städat i hörnor och vrår.

10

cecilia

Jan 15, 2026

·

Stayed 3 nights

다 좋았는데 청소청결상태가 아쉬웠습니다 특별하게 거울이나 유리는 자국없게신경써줬으면 합니다

10

James

Nov 24, 2025

·

Stayed 5 nights

Excellent. Room was clean and well serviced, which is a theme for the hotel as a whole.

4

sangwoo

Mar 1, 2026

·

Stayed 1 night

객실바닥이 매우지저분함

8

Ye-Eun

Jan 11, 2024

·

Stayed 2 nights

청소가 미흡하여 먼지 머리카락 다수 발견되었어요. 직원은 매우 친절합니다.

4

CHIKAKO

Oct 6, 2024

·

Stayed 2 nights

大型スーパーにショッピングセンターもあり駅直結で便利な場所でした。食事に困る事がなく良い立地です。残念なのはホテル室内の衛生面です。バスタブ部屋をお願いしたのに数本の髪の毛やまつ毛もが落ちていて入る気が失せました。本当に掃除はしているのか？非常に不安になり外出時にフロントに伝えましたが部屋の電話でルームチェンジを伝えるよう言われ終了です。髪１本位ならまだ良かったのですが。。またソファーの下が埃だらけで床が絨毯でないので目立つのかもですが一見綺麗なホテルですが掃除が行き届いていないのが明確です。龍山はBTSの事務所もありここにしたのに本当に残念でした。

10

HIROMITSU

Nov 10, 2025

·

Stayed 2 nights

部屋も広くて快適でした。掃除もしっかりされてて清潔感があり良かったです。フロントスタッフやレストランも日本語が通じて問題無いです。換金機もロビーにあり便利でした。ソウルに行く機会があれば、宿泊したいです。

10

KHALIL

Feb 2, 2026

·

Stayed 3 nights

the room is very clean, the staff were very helpful

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Rooms

Rooms feel modern and comfortable for many, though some find them small. Several mention weak or not-hot showers, poor drainage, occasional noise, confusing room controls, and some rooms lacking bathtubs or windows that open.

Related guest reviews

6

Alex

Apr 2, 2024

·

Stayed 5 nights

First of all room was extremely small and awkwardly designed to save space even though their rate was equivalent of star hotel in Gangnam. Staffs were not that friendly as well.

2

Christina

Nov 28, 2024

·

Stayed 4 nights

NO HOT WATER. WAS DISAPPOINTED

10

REIKO

Mar 30, 2024

·

Stayed 2 nights

龍山駅直結でホテルまで行きやすかったです。お部屋も広くて解放感があってとってもくつろげました。朝食も充実していて美味しいです。私的にポタージュが最高でした✨２泊しましたが、少しずつ並んでいるものが違っていることに心遣いを感じました。1つだけ、バスタブがないお部屋だったのが残念でした😢龍山駅は比較的移動も便利でした。また泊まりたいと思います。

8

TOMOHIRO

Mar 23, 2025

·

Stayed 3 nights

部屋の電気の消し方がわからない。20分くらい消し方を探しました。部屋の設備に関する案内がほぼない。英語もない。もっと案内がないとわからない。

10

Sharon

Jun 9, 2025

·

Stayed 11 nights

Room is quite large with a comfortable bed.Walk in shower and bidet . Very clean hotel. Great location. Walkway to Yongsan station, shopping mall and plenty of restaurants and eateries. Staff are helpful, friendly and polite

8

???

Oct 19, 2025

·

Stayed 2 nights

交通は便利。 4号線も近くにあり、中央線で弘大へのアクセスも出来る。シャワーの出が悪かったのが気になっただけ。

6

katsumi

May 20, 2024

·

Stayed 2 nights

特別な問題はないですが、少し部屋が狭い。後は、いいホテルだと思います。

10

chulhee

Nov 24, 2024

·

Stayed 1 night

편안하고 잘쉬었네요 다만 아쉬운건 창문이 열리지않네요

10

HIROMITSU

Nov 10, 2025

·

Stayed 2 nights

部屋も広くて快適でした。掃除もしっかりされてて清潔感があり良かったです。フロントスタッフやレストランも日本語が通じて問題無いです。換金機もロビーにあり便利でした。ソウルに行く機会があれば、宿泊したいです。

6

SHIHO

Nov 18, 2024

·

Stayed 2 nights

シャワーの水圧が弱く洗いづらかった。シャワー室の排水が悪く水が溜まることがあった。ホテルが駅に近く、どこにでも行きやすい場所にあるので便利だった。

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Service

Service is broadly friendly and helpful, with attentive concierge and reception. A few guests experienced rudeness, slow follow-up, or inconsistent restocking during stays.

Related guest reviews

8

Myoung Gyoo

Sep 28, 2025

·

Stayed 2 nights

The breakfast buffet was enjoyable, the room was spotless, and the staff were very friendly.

6

shelby

Nov 11, 2024

·

Stayed 4 nights

We were exhausted from a day of travel. We booked a room for 3 people. When booking on hotels.com it asks for adults and child and the age. We had 2 adults and one 14 year old. When we were checking in she said we were being put in a room with 2 twin beds and no pull our couch or any other sleeping arrangements. We asked where our son was supposed to sleep (a twin bed is very small, just enough for 1 person). She had to get a manager who finally decided they would bring another twin bed into our room. He was laughing and saying that our reservation says we have 2 adults and a child. As if it even mattered at that point. Even if we had a five year old child where would he sleep? We went up to our room and realized just how small it was. We waited and then had to go down stairs to inquire when the bed would be brought because we were ready to go to sleep. They had to remove the very small lounger to make room for the extra bed. We paid way too much money for this room to have this type of accomodations. Also, we came back at 5pm the next day after a long day of sight seeing and our room was being made up. Why so late? Everytime the room was made up we had to ask for coffee, creamer etc. simple things were not restocked. Overall not impressed. There are better places to stay with better accommodations and less cost.

10

DAEYOON

Feb 26, 2024

·

Stayed 1 night

직원들의 대응이 아주 좋습니다. 조금 불편한 부분이 있어서 요청드렸더니 매우 빠르고 친절하게 대응해주셨습니다.

4

KUAN-TING

Sep 21, 2025

·

Stayed 2 nights

Very uncomfortable check-in experience; staff were very rude and unfriendly.

10

Nazim

Sep 24, 2025

·

Stayed 6 nights

The concierge service is extremely helpful and always available. The location is excellent due to the connection to the mall and train station. The rooms are clean and efficiently set up.

2

Namwon

Jan 28, 2024

·

Stayed 1 night

드라이기없어서 회사 출장 시간에 늦었습니다 30분동안 기다렸고 5번 정도 콜하니 그제서야 오네요

10

KEVEN

Aug 17, 2025

·

Stayed 4 nights

Friendly staffs at reception. Hotel is next to a shopping mall with easy access to subway and trains.

10

Earl

Sep 29, 2024

·

Stayed 9 nights

The front office manager (Eva) plus Concierge (Leah) were professional, friendly and hospitable. Thanks for making this an enjoyable stay!

10

Elairah

Jun 19, 2025

·

Stayed 2 nights

Great location! Yongsan train station is connected to the hotel so it's easy to access the rest of Seoul and even outside of Seoul! Staff were helpful -

10

Joanne

May 16, 2025

·

Stayed 2 nights

Excellent service, I would like to thank the receptionist for her very nice welcoming. And thanks for giving me a upper floor room 🙂

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Location

Direct connection to Yongsan Station and IPark Mall makes getting around, shopping, and dining very convenient. Some note heavy traffic or that taxis can be slower depending on plans.

Related guest reviews

10

Susan

Jan 28, 2025

·

Stayed 1 night

Connected to Yongsan subway station

6

Krystle

Jun 27, 2025

·

Stayed 7 nights

The property looks very nice from the website. However, the location wasn’t the greatest, so much traffic and taxi rides add up quick.

10

KEVEN

Aug 17, 2025

·

Stayed 4 nights

Friendly staffs at reception. Hotel is next to a shopping mall with easy access to subway and trains.

10

Dong Chul Jeffrey

Nov 16, 2025

·

Stayed 6 nights

Great rooms-service-facilities usually with good rates. Very good gym for weightlifting and cardio. Adjoined to Yongsan Metro Stn making Seoul commuting easy. My preferred hotel in Seoul

10

Celeste Ann Shu May

May 25, 2025

·

Stayed 5 nights

Convenient location - near train station and large Emart for groceries. Ipark mall just nearby. Staff are courteous, room clean and well equipped. Highly recommended.

10

Sanho

Jul 21, 2024

·

Stayed 5 nights

Modern and perfectly maintained facility with full of Hotel Infra inside. 5 min. walkable distance from Yongsan KTX station, Metro station and one of the largest shopping mall in Seoul thru. covered bridge provided convenience for family during stay.

10

Elairah

Jun 19, 2025

·

Stayed 2 nights

Great location! Yongsan train station is connected to the hotel so it's easy to access the rest of Seoul and even outside of Seoul! Staff were helpful -

10

Sarah

Jun 5, 2025

·

Stayed 1 night

Excellent hotel. Perfect location, as it’s next to a major subway hub, and is centrally located, in general. Extremely helpful staff. My stay was perfect!

10

Nenita

Nov 16, 2025

·

Stayed 1 night

Excellent locaion, nicely appointed room, close to shopping and places to eat.

10

Sarah

Jun 1, 2025

·

Stayed 7 nights

Excellent hotel, top-notch staff, connected to a main hub on the subway system and a shopping mall. One couldn’t ask for much more if you are interested in exploring the city using public transportation.

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Dining

Breakfast is frequently praised for quality and variety, and room service can be tasty. However, prices feel high to several guests, the breakfast venue can be crowded, and vegetarian room service choices are limited.

Related guest reviews

8

Patricia

Aug 9, 2025

·

Stayed 1 night

The location is good, the breakfast buffet is diverse and plentiful, the bed is comfortable, there is adequate lighting. But why are there no black tea bags in the room, only green tea? This malady seems to infect hotels the world over, but it's inexplicable to me.

8

Myoung Gyoo

Sep 28, 2025

·

Stayed 2 nights

The breakfast buffet was enjoyable, the room was spotless, and the staff were very friendly.

10

Gueorgui

Nov 18, 2025

·

Stayed 2 nights

Incredible breakfast!

8

Na Young

Jan 16, 2026

·

Stayed 2 nights

룸서비스 메뉴가 맛있었음

10

Jiyoung

Oct 16, 2025

·

Stayed 5 nights

really close to a big mall, nice hotel morning buffet was ehhh for the price. Enjoyed staying there

10

HARUKA

Jun 16, 2025

·

Stayed 1 night

駅直結で便利。帰りが遅くなっても安全。日本語も英語も通じるスタッフさんが多いのでタクシー手配なども助かりました。部屋はきれいで快適。朝食も種類が多くて美味しかったです。また利用します。

8

Noriko

Mar 19, 2025

·

Stayed 3 nights

とても素敵なホテルでした。龍山駅やショッピングモールにも直結していて便利でした。朝食と夜のバイキングを頂きましたが種類も豊富で美味しかったです。しかし朝食に韓国のお粥がなかったのは残念でした。スタッフの方も英語のみでしたがとても感じ良かったです。

8

Vivian

Jul 25, 2024

·

Stayed 2 nights

All ok, the only point I didn’t like was the breakfast. Too many people

8

Megan

Oct 23, 2024

·

Stayed 12 nights

We had such an amazing time here, it was honestly almost perfect the only thing to note is that there were little to no vegetarian options for room service and staff didn’t seem very accommodating. I did see a vegetarian menu online but when I called to ask the staff member said it was for crew only. It was only a minor convenience as we didn’t mind eating out but it would have been nice to have the option to order room service as a veggie! Other than that, our room was great and the amenities were also very very good! As first timers in Seoul, we couldn’t have asked for a better location. Would recommend :)

8

Patricia

Aug 9, 2025

·

Stayed 3 nights

The breakfast buffet was sumptuous, and the bed was very comfortable. On the pet peeve side, why does the cleaning staff (at most hotels, including this one) never replace the black tea bags that I use on the first night I am there? Do they not check what's been used and needs to be replaced? Do they assume that no one ever drinks black tea? Do they not wonder what the two used teacups were used for? I don't get it.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $351
18 $268	19 $270	20 $274	21 $249	22 $249	23 $326	24 $338
25 $228	26 $228	27 $228	28 $222	29 $272	30 $185	31 $407

Su	Mo	Tu	We	Th	Fr	Sa
1 $228	2 $228	3 $274	4 $273	5 $409	6	7
8 $251	9 $207	10 $228	11 $228	12 $229	13 $248	14
15 $228	16 $273	17 $299	18 $298	19 $410	20	21 $199
22 $331	23 $210	24 $210	25 $208	26 $210	27 $229	28 $273
29 $210	30 $210

Novotel Ambassador Seoul Yongsan

About this property

Location

Room options

Deluxe Room, 2 Twin Beds

Deluxe Room, 1 Queen Bed

Premier Suite, 1 King Bed

Superior Room, 2 Twin Beds

Executive Room, 2 Twin Beds

Executive Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Guest reviews of Novotel Ambassador Seoul Yongsan

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Novotel Ambassador Seoul Yongsan

Prices for upcoming dates

Business details