Is parking available at the hotel?

Self parking is available on-site for a fee of JPY 1500 per night, which includes in/out privileges. Reservations are not required.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee of approximately JPY 5085 for adults and JPY 2825 for children.

What are the check-in and check-out times?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances and wheelchair-accessible facilities in public areas. Additionally, elevators are available for ease of access.

What is the hotel's location in relation to key landmarks?

The hotel is located in the heart of Tokyo, just a 5-minute drive from Tokyo Tower and 7 minutes from Tokyo Imperial Palace. It is also conveniently situated 4.8 miles from Shinjuku Gyoen National Garden and 5.6 miles from Meiji Jingu Shrine.

Does the hotel have a swimming pool?

The hotel features a swimming pool, which is closed seasonally from September 1 to July 24 each year.

What are the hotel's policies for guests staying with children?

Children 5 years old or younger can stay free when occupying the parent or guardian's room using existing bedding.

Grand Prince Hotel Takanawa

What guests think

At Grand Prince Hotel Takanawa, travelers praise the serene Japanese garden, generally spacious rooms, and convenient access to Shinagawa Station, while noting dated areas, inconsistent front-desk service, uphill walks, nearby construction, and paid or limited access to some facilities.

Many guests highlight cleanliness and housekeeping, though a few report odors or maintenance lapses such as carpet pests or missed items in fridges. Rooms are often large with scenic views, but some struggle with weak or seasonally limited air conditioning and noise from renovations. Breakfast and on-site dining are well liked yet pricey, with room service or late-night options sometimes unavailable. Overall, expect a calming garden-side base; verify room type, AC, and facility access to match your needs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The standout Japanese garden, on-site 7-Eleven, and shuttle among sister properties are appreciated. The gym is very limited, while pool and spa access are at sister hotels with extra fees or seasonal closure, and some facilities had limited hours or renovations.

Related guest reviews

8

Eszter

Nov 5, 2025

·

Stayed 6 nights

This hotel is okay if you don't stay there much, or if you are attendingt a conference where you are carried for by others. The gym is no gym. Itt a small room with no windows, and has only two bikes and two treadmills. No weights, and no room to move. It feels like a tucked away basement even if it is on the second floor. Instead. You are asked to go to the Sakura hotel and pay 2200 Yen every time you want to train in their gym even if it belongs to the same hotel chain and they exchange certain services for free anyway. It's really a slap in the face. Their club lounge closes at 9pm when most people return to the hotel and would love to have a drink and socialise before sleeping; so that's a bit disappointing. The hotel restaurant Trianon is by booking only and kills the spontaneity of enjoying a meal or a drink. The cleaners are lovely. Some of the girls at the reception were really very helpful and nice, but for the most part, you were left feeling that asking anything was a huge bother. You were met with a frown, arrogance and rarely a polite response, which is really unusual for Japan. I'm an avid traveller and Japan has always been a favourite destination and I love the people and culture. This hotel was a disappointment in several ways. Prior to this we stayed at the Prince hotel near the Tokyo tower and that was absolutely flawless. Shinjuku prince hotel is also wonderful with a great bar at the top open until late.

6

Athanasios

Oct 10, 2025

·

Stayed 6 nights

no pool usage and spa cost extra why?

8

David

Jul 30, 2025

·

Stayed 3 nights

Noise at construction site was intermittently disrupting; access to the hotel pool is a major problem…. If you stay at Grand Prince Takanawa, should you have to pay to swim in the advertised hotel pools ? It seems wrong

10

Tomoko

Feb 21, 2026

·

Stayed 1 night

Beautiful garden

4

Raymond

Nov 24, 2025

·

Stayed 3 nights

Unfortunately, the weather was warm and the hotel had switched from AC to Heat for the winter and the room was extremely hot. They brought a fan and with the window open it was bearable. The fitness room is poorly equipped.

8

Karla

Nov 9, 2025

·

Stayed 3 nights

The hotel and room were very nice and spacious — comparable to a standard room in the U.S., which was a pleasant surprise. The property was clean and well-maintained, and the best part was having a 7-Eleven right on-site! It made it so convenient to grab anything we needed. The staff were polite and professional, though the front desk interaction felt a bit dry at times — possibly due to the language barrier. When we asked for help with reservations or dinner options, it didn’t feel like they were eager to assist. That said, the hotel has great dining choices either on-site or at the sister properties across the courtyard, which made meals easy and enjoyable. The location is also excellent — close to Haneda Airport and just a short taxi or train ride to Shibuya and Shinjuku. The JR and the train station are about a 5–10 minute walk away. Overall, I’d definitely stay here again. The spacious rooms, cleanliness, and convenience made it a great choice for our trip.

6

Alexander

Aug 12, 2024

·

Stayed 5 nights

Far from everything,nothing to do around, Price for swimming pool for a couple is outrageous 180 usd per day for hotel guests.

10

chulhee

Jan 7, 2026

·

Stayed 3 nights

Nice Japanese garden! Need to take the shuttle bus to the train station.

8

Dashan

Aug 15, 2025

·

Stayed 2 nights

It’s still a decent Prince hotel despite it’s the furtherest one from the Shinagawa station out of all the Prince hotels. As usual, the service is friendly and on point. I even got to check-in an hour earlier than the check-in time. The garden is beautiful especially at night. As a pro tip, the shortest path to walk to the Shinagawa train station is to actually across the garden and through the Sakura Tower lobby. As the hotel is being renovated, some amenities are temporarily unavailable. I’m looking forward to return once the renovation is done.

8

Wendy

Sep 8, 2024

·

Stayed 3 nights

Lovely hotel. Maybe the furniture in the rooms need a bit of updating. But view from room was beautiful and staff were superb. Only disappointment is pool is not at the hotel its next door and expensive to use. Didnt spoil our stay

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Cleanliness

Overall cleanliness is rated high, with many noting spotless rooms and well-kept grounds. A smaller number report issues such as odors, carpet pests, mold, or missed items in fridges.

Related guest reviews

8

Colin

Feb 26, 2026

·

Stayed 4 nights

Clean room, courteous staff

10

JAE SEOK

Feb 20, 2026

·

Stayed 1 night

청결한 객실. 친절한 직원

4

Hiroe

Dec 29, 2025

·

Stayed 1 night

We found someone else’s breast milk stored in the refrigerator. It appears to have been left there by another guest, and the container was leaking. This raises concerns about sanitation and could be considered a biohazard. We informed the front desk at the time and were told the manager would be notified. However, more than a week has passed and we have not received any follow-up. We are disappointed with how this was handled, as it has made us uncomfortable using the refrigerator.

10

Gina

Jun 19, 2025

·

Stayed 4 nights

Everything was great except the floor we were staying on had an old mildewy smell. Room was not smelly but the A/C unit itself blew humid air. I left my hat on the vent and it was wet in the morning. They were renovating while we were there, though, so who knows how it changed.

10

Oscar

Nov 28, 2025

·

Stayed 1 night

Spotless and excellent service from a first class Japanese hotel chain.

2

darryl

Apr 6, 2024

·

Mold around sink and in shower. Hairs on sink. Poor cleaning! Heater did not work. Closest doors beat up Night stand beat up. No coffee in room.

6

Adorante

Nov 25, 2024

·

Stayed 2 nights

There was a small cockroach found in our room, I notify front desk about it before the next guest comes in. Go find higher quality and or newer hotel in Tokyo Japan. I do not recommend this hotel

4

Phillip

Aug 11, 2025

·

Stayed 2 nights

The room smell was awful. Bathroom had something broken I guess. It smelled like it had never been cleaned and something was growing in the pipes.. so bad it made my clothes smell.

8

S

Aug 27, 2025

·

Stayed 2 nights

The hotel staff were very professional and warmly helped us with our luggage and check-in. However, there were clearly fleas on the carpet in my room, and I got several bites on my feet. I suggest improving the cleanliness of the room carpets.

10

Dylan

Jun 11, 2025

·

Stayed 3 nights

Delicious breakfast. Beautiful view. Rooms were clean but carpet could have been cleaner.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are frequently spacious for Tokyo and some are renovated with good skyline or Tokyo Tower views. Others feel dated, with small bathrooms, thin walls, and recurring complaints about weak or seasonally restricted air conditioning.

Related guest reviews

6

Steven

Sep 9, 2025

·

Stayed 5 nights

Our room was clean, but felt old and the air conditioning did not work properly. The staff were fine as was the buffet breakfast, but nothing special. Shinagawa Station is great and the hotel is relatively close, but the hotel is on a hill so the walk was uncomfortable in the summer heat. The areas adjacent to the hotel were under construction.

4

Raymond

Nov 24, 2025

·

Stayed 3 nights

Unfortunately, the weather was warm and the hotel had switched from AC to Heat for the winter and the room was extremely hot. They brought a fan and with the window open it was bearable. The fitness room is poorly equipped.

8

Karla

Nov 9, 2025

·

Stayed 3 nights

The hotel and room were very nice and spacious — comparable to a standard room in the U.S., which was a pleasant surprise. The property was clean and well-maintained, and the best part was having a 7-Eleven right on-site! It made it so convenient to grab anything we needed. The staff were polite and professional, though the front desk interaction felt a bit dry at times — possibly due to the language barrier. When we asked for help with reservations or dinner options, it didn’t feel like they were eager to assist. That said, the hotel has great dining choices either on-site or at the sister properties across the courtyard, which made meals easy and enjoyable. The location is also excellent — close to Haneda Airport and just a short taxi or train ride to Shibuya and Shinjuku. The JR and the train station are about a 5–10 minute walk away. Overall, I’d definitely stay here again. The spacious rooms, cleanliness, and convenience made it a great choice for our trip.

10

Jessica

Mar 31, 2025

·

Stayed 2 nights

The garden is absolutely gorgeous and a wonderful perk seeing as I was visiting for Sakura season. I enjoyed the old school feel of this hotel, though some might want "newer" fixtures etc. Very tall people note that the ceiling height in my bathroom (and some other areas) seemed to be about 6'6 or so...

4

Mihaela Cristina

Oct 10, 2025

·

Stayed 1 night

Very disappointed by the room we were given. Very outdated, thin walls, small uncomfortable bed. Gym is very poorly equipped and water was leaking from the ceiling. I paid 4 tumes the price that that room was worth. Disappointed in the misleading hotel adverisement which sells luxury, superior rooms showcased in the photos, and that is really not what you get.

6

Annette

Nov 15, 2025

·

Stayed 1 night

No AC and the room was set to a hot 25c which is unnecessary given the time of year. Couldn’t sleep. Drenched in sweat

4

Nobuhiko

Jun 20, 2025

·

Stayed 2 nights

If you are coming from America the room will probably be older and more run down than what you would expect at this price point. Also, we visited in the summer where the outside temperatures reached the low nineties during the day. Our room never got cooler than 76 deg despite setting the AC to 65 deg. This made sleeping pretty uncomfortable. When we brought this up with management they said to use the floor fan located in the closet. Not the solution you would expect from a four star hotel. Otherwise the rooms were neat and clean. The air-conditioning was working in the newly remodeled lobby however...

6

Peter

Jun 28, 2025

·

Stayed 2 nights

This is a nice hotel. The lobby area, restaurants and garden especially. The rooms however are a bit worn and dated. They are working through a refurbishment, so I guess this will be rectified but it did mean some noise from this. There is also construction outside the station so the whole area feels like a building site right now. The view from my room on a high floor across Tokyo was superb though so would definitely be worth the rate once refurbished. This hotel is up a hill from the station and behind others in the complex. It is a bit confusing to find by going through one of the sister hotels and then the gardens. Also the shuttle bus to the station only operates from the hotel next door, which is closer to the station anyway so it made no sense to me and I just walked up and down the hill each time. This is fine so long as you don't have a lot of luggage and are quite mobile. Breakfast I felt was very expensive, even the discounted price booked ahead but there was a good choice. There is a 7-11 in the lobby though which is great for drinks and snacks.

10

Ecinereb

Nov 12, 2025

·

Stayed 6 nights

Very clean spacious room amazing view to Tokyo tower. Friendly respectful staff. Food was amazing & 7/11 downstairs in hotel lobby. Garden,temple, koi fish pond that you can feed all in hotel. Would 100% recommend & stay here again !

10

Stefan

Jan 25, 2026

·

Stayed 2 nights

Room was spacious and renovated

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Service

Many guests praise courteous, professional staff across departments. Front-desk experiences are inconsistent, with reports of unwelcoming attitudes, long check-in lines, limited flexibility on early or late check-in, and occasional mishandled requests.

Related guest reviews

4

Mayaben

Feb 19, 2026

·

Stayed 1 night

The only positive thing about this hotel is its location near Shinagawa Station, which makes travelling convenient. Unfortunately, everything else was disappointing. The reception team was unwelcoming, unprofessional, and provided no useful information upon arrival. First impressions matter, and ours was extremely poor. Although we were “upgraded” to a Premier Room on the 15th floor, the room was outdated, had an unpleasant smell, and felt far from premium. The bathroom was very small, and instead of the king-size bed we expected, we were given two separate beds, which was inconvenient and unacceptable. An upgrade should feel like an improvement, not a downgrade. While some of the other staff members were friendly, it does not compensate for the overall poor experience. For the high price charged, the quality, comfort, and service were simply not worth it. This hotel does not offer value for money, and I would not stay here again nor recommend it to others.

6

Raymond

Sep 19, 2025

·

Stayed 1 night

I ne needed to extend my stay so I made a separate reservation for an extra night. They would not let me stay in the same room, because of the booking category, so I had to change rooms. The room I changed to was okay but a definite downgrade for the same rate. It had no drawers to put my things in. As I said in my review of the previous room the gym is inadequate. I asked for an extra one hour late checkout and was denied. The hotel front desk staff doesn't seem capable of accommodating any special request.

10

Corey

Oct 17, 2025

·

Stayed 1 night

Outstanding service from each employee at front desk, housekeeping, restaurants and bell desk.

10

Amirjon

Nov 20, 2024

·

Stayed 3 nights

Great staff

8

Chikayo

Oct 24, 2025

·

Stayed 3 nights

This hotel is very convenient since it is very close to the Shinagawa station so we stayed at this hotel several times. But it seems the quality and service of this hotel is declining. This time, the room was not ready till 16:15 for 15:00 check in. And we were told that our check out time is still 11:00, the normal time. Staff were not that friendly as used to, and had less smile.

8

Milka

Nov 27, 2025

·

Stayed 2 nights

Great hotel, decent rooms and good location. However the reception staff were not accommodating at all and quite blunt/rude. This was not the case for all staff, e.g., the ladies at the baggage service were very helpful and friendly. The hotel was also very busy during my stay in October this year (i.e., I had to queue for over 30min) to check in.

8

Jango Nai Ping

Feb 10, 2026

·

Stayed 2 nights

Customer service is excellent. Staff are polite and helpful. The facility is well maintained, and the atmosphere is very cozy and comfortable.

2

HSIEN WEI

Nov 30, 2025

·

Stayed 1 night

我預訂含餐廳早餐的方案，前台不給我去餐廳早餐。並且態度非常歧視人，一副不耐煩的樣子，前台的男生糟糕透頂

10

Mikkel

Jan 24, 2026

·

Stayed 3 nights

Very friendly and helpful staff

4

Lisbeth

Mar 11, 2025

·

Stayed 9 nights

First day we arrived early to the hotel, after a long flight we asked if they have early check in, they said “NO”. So we had to walk around until check in time. During our stay, the AC was off, so our room had a portable Fan that doesn’t blow cold air so the room was pretty much always hot. The GYM is not a gym as it only has 2 treadmills and no weights! After walking 20k steps daily why would anyone want to do cardio? Add some weights into that room. When asked if we can ship our luggage to the airport they said that it needs to be done 2 days in advanced which does not make any sense because when we shipped our luggage from the airport to hotel we received them same day! Also what are we supposed to wear for the next 2days without our luggage. Lastly what really was a dealbreaker was that now when we wanted to do late checkout they also said NO! Not once did we feel like our accommodations were met. Don’t recommend this hotel at all. It’s 10minute walk away from the Shinagawa train station but the hotel is located on a hill so you will be walking up and down that steep hill everyday if you use the train.

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AI-generated summary based on recent guest reviews

Location

Walkable to Shinagawa Station and convenient for trains and Haneda, though the hotel sits up a hill. Nearby construction and a quieter neighborhood mean fewer immediate dining or sightseeing options.

Related guest reviews

10

Keertan

Jan 18, 2026

·

Stayed 4 nights

We had a wonderful 5 days at the hotel the location was convenient to Shinigawa station which made travel easy and we loved staying slightly away from the chaos of Tokyo.

8

Terry

Jan 12, 2026

·

Stayed 2 nights

Construction nearby which is noisy and will take probably a couple years to complete.

10

Kaitlyn

Oct 13, 2025

·

Stayed 4 nights

Had all amenities needed and was very clean. Was walkable to train station. Many shops and restaurants nearby.

10

Lon

Oct 16, 2025

·

Stayed 2 nights

Great convenient location after arriving on Shinkansen and departing for Haneda Airport two days later.

8

Gregory

Nov 13, 2025

·

Stayed 6 nights

Nice and clean hotel near Shinagawa Station. Good value for the price

10

Sean

Jul 20, 2025

·

Stayed 1 night

The gardens for the property and the other Prince hotels were beautiful. The 7-11 in the lobby was very convenient for a late night snack and quick morning coffee. Access to Shinagawa Station was welcome after our Shinkansen from Kyoto, and access to the Yamamoto line for getting around Tokyo after arrival. There was significant construction in front of the hotel that made walking from the station a bit tricky, but we were able to access through the Prince Sakura Tower.

10

HOCHUL

Feb 7, 2026

·

Stayed 3 nights

약간의 언덕위 위치에 대한 불편함외에는 완벽한 숙소입니다!!

8

Thomas

Apr 19, 2025

·

Stayed 1 night

Great location walkable from Shinagawa station

8

Kenneth

May 22, 2025

·

Stayed 6 nights

The hotel was great but was located on the top of the hill. It costs 500yen for taxi to get to and come back the town.

6

Peter

Jun 28, 2025

·

Stayed 2 nights

This is a nice hotel. The lobby area, restaurants and garden especially. The rooms however are a bit worn and dated. They are working through a refurbishment, so I guess this will be rectified but it did mean some noise from this. There is also construction outside the station so the whole area feels like a building site right now. The view from my room on a high floor across Tokyo was superb though so would definitely be worth the rate once refurbished. This hotel is up a hill from the station and behind others in the complex. It is a bit confusing to find by going through one of the sister hotels and then the gardens. Also the shuttle bus to the station only operates from the hotel next door, which is closer to the station anyway so it made no sense to me and I just walked up and down the hill each time. This is fine so long as you don't have a lot of luggage and are quite mobile. Breakfast I felt was very expensive, even the discounted price booked ahead but there was a good choice. There is a 7-11 in the lobby though which is great for drinks and snacks.

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Dining

Breakfast and several on-site options are widely enjoyed, and club lounges provide snacks and drinks. Prices are high and late-night or room service options can be limited, with some finding lounge breakfast modest.

Related guest reviews

10

James

Dec 24, 2025

·

Stayed 4 nights

Breakfast and lounge pass terrific, nice room , great breakfast, coffee and drinks with snacks. Conveniently located close to main station Shinagawa. Will stay again.

10

Chetna

Nov 18, 2025

·

Stayed 1 night

Excellent -expensive breakfast otherwise ok no other on the go breakfast deal

8

Kay

Sep 29, 2025

·

Stayed 3 nights

Check in and out were efficient. Disappointing we couldn’t get a drink or a quick bite to eat when we arrived about 9.30pm after a very long journey - ended up at 7/11. Very near the station so location good, lovely gardens, room was fine. We found a little café for breakfast in the sister hotel which was very handy. Arranged luggage forwarding very efficiently for us.

8

Jody

Oct 8, 2024

·

Stayed 5 nights

The furniture in our room was shabby and uncomfortable, needs upgraded. The shuttle down to the station was great. Restaurant limited choices on food and should be expanded. What i did have was good.

10

eden

Sep 9, 2025

·

Stayed 2 nights

We loved the beautiful surroundings; it was peaceful around busy crowded city. We especially enjoyed the hotel, particularly the breakfast at the restaurant.

10

ELENI

Oct 25, 2024

·

Stayed 3 nights

Beautiful location, excellent service, excellent food.

10

Jayne

Oct 1, 2025

·

Stayed 4 nights

Excellent stay! Club lounge needs to improve breakfast

10

Richard

Oct 12, 2025

·

Stayed 2 nights

Room was clean, staff were professional and displayed great service…however room service was unavailable for the time I was there and the food at the bar downstairs was overpriced.

8

esther

Oct 11, 2024

·

Stayed 2 nights

Nice hotel. Breakfast was extra. To pay. Nice breakfast. Handy shop on site. Nice gardens.

10

Cheryl

Oct 26, 2025

·

Stayed 1 night

The gardens were lovely. Room was large with lots of amenities, but dated. Pillows good. Bed good. TV needs updating to smart tv. Restaurants at this property are insanely expensive for no reason-read the room. Why would anyone pay $100 for breakfast?

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $741
18 $193	19 $241	20 $271	21 $271	22 $291	23 $273	24 $364
25 $275	26 $234	27 $317	28 $304	29 $367	30 $268	31 $351

Su	Mo	Tu	We	Th	Fr	Sa
1 $183	2 $217	3 $212	4 $213	5 $234	6 $209	7 $373
8 $184	9 $200	10 $286	11 $289	12 $220	13 $331	14 $370
15 $212	16 $214	17 $271	18 $209	19 $263	20 $276	21 $370
22 $353	23 $201	24 $183	25 $203	26 $202	27 $246	28 $336
29 $182	30 $184

Grand Prince Hotel Takanawa

About this property

Location

Room options

Club Junior Suite Corner Twin Room with

Club Suite Twin with

Superior Room, 1 King Bed, Corner

Deluxe Twin Room, Garden View

Club Superior Twin Room with

Superior King Room

Club Deluxe Twin Room with , Garden View

Deluxe Twin Room, High Floor, Garden View

Club Junior Suite Deluxe King Room with

Club Suite King with

Deluxe King Room, Garden View

Superior Twin Room, High Floor

Club Superior Double Room with

Superior King Room, High Floor

Club Junior Suite King Room with

Superior Twin Room

Club Superior King Room with

Club Deluxe King Room with , Garden View

Superior Double Room

Club Corner King Room with

Superior Room, 1 King Bed, Corner (Upper Floor )

Club Grand Suite Twin with

Club Prince Suite King Room with

Superior Double Room, High Floor

Deluxe King Room, High Floor, Garden View

Deluxe Twin Room with Extra Bed, Garden View

Club Princess Suite Twin Room with

Guest reviews of Grand Prince Hotel Takanawa

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Grand Prince Hotel Takanawa

Prices for upcoming dates