Haven Inn & Suites

The parking lot is safe , and small . Not too much noise which is perfect ! But the rooms could be cleaned better , it is always fresh towels and rags .( even though I bring my own ). The owner and her daughter are the sweetest!!!

The stay was good and the room was big and clean. The hot tub worked wonderfully and was relaxing on a rainy night. The only downside was the ice machine on the property was not working. Other than that, a good experience at a reasonable price.

The property needs a lot of maintenance, carpets , rooms , service ,

The parking was door to door and the ac and heat work very well . Very acceptional!

Quick and easy check-in. The outside exterior and grounds was clean and inviting. The room could have been cleaner. The walls and doors were dirty and the carpet felt nasty on my barefeet. The bed was comfy and the sheets were clean. The bathroom was clean. The AC unit was ice cold (which I love) and no noise from the neighbors. Overall, very acceptable for the price. $120 for 2 nights (including taxes and fees) is reasonable for the property and a bargain for the area (15 min outside of Atlantic City).

I did not stay! Bedroom doors to the outside and broken locks. The property is unsafe and i left and booked another property. Would not give my money back.

I travel a lot and whenever I come to Jersey I stay wherever the manager i know is running the hotel and this time it just happens to be the Journeys End. She is very capable, kind, and understanding. One day I knew i was going to be arriving late so I called ahead. I arrived at 3 am. She was up waiting for me, ready with the key. So this is an example of the kind of service ypu can expect when you stay here. The hotel, however, could use a thorough spring cleaning, inside and out. I think every hotel with diverse traffic should have a spring cleaner once a month, especially those rooms that have rugs. So the condition and cleanliness of the hotel should reflect the the personality of the manager who smiles when you enter the office for your reservation. I would help.

Toilet is dangerously broken / unhinged - i slipped and fell to my knees when i sat down water faucet that is unstable bathroom door and wall are marred with orange and brown spots Maybe this is just an old room in need of renovation? Check-in was great / staff are very nice building looks nice, but there is A LOT of litter arounfd the property

plenty of parking, they never bothered me once, rooms were clean, some things could use some updating but the rooms definitely align with the price. It's not the Marriott but you're also not paying marriott prices.

The parking lot was clean and I was able to park right in front of my room. The room was very clean

I paid Expedia rate then wanted a $100 cash deposit and copy of my credit card. Seems like one or the other would be good but I checked out early and they never checked the room just gave my cash back. I don't see activity on my card. Just seems excessive for $43 room. Air conditioner button were damaged but it did work. The poor mark is because I found a bandaid in the bed.

This place smelled while a morgue. Even after I spend money trying to get the smell off so we could rest. It’s is absolutely disgusting and very unhealthy for anyone

Room had a ton of bugs paper. Thin walls felt like I was in a 90s horror flick. And the lights was messed up and I had to go to Walmart and purchase a ton of cleaning supplies, extra sheets and bedding pillowcases just so that way I can feel comfortable laying down because I do not feel comfortable laying down on those sheets, especially in that condition of this place I will never come back to this place even if it was my last dollar and I had nowhere to go. I’d rather sleep on the lawn when it’s raining.

The room was dirty and it had bed bugs ! Also a horrible smell

Dirty room disgustingly dirty rooms!!! Lady at front desk nice as can be but it does not over serve that nasty dirty room that I feel you either have to cleanse the shower or that and yourself

nasty room & dirty Carpet was red any day now are black Poor cleaning Old tv with many controls for Cable & tv Bathroom had yellowish urine stains on bathtub Only thing good was the AC unit and was dirty

The room smelled like mold there was mold on the walls in the bathroom inside the shower

The room had a funny smell had to buy an air freshener

When we arrived to the room there was a dirty towel on the dresser, bloody tissue paper in the garbage and the soap by the shower was used. The place wasnt vacuumed at all as well.

If I may be honest, if it wasn’t for an unforeseen circumstance, that me and my partner had to stay over night in AC I wouldn’t have booked with this facility but unfortunately the prices were high for last minute stays and we had not much of a choice.. the room had a bad mold smell that it personally took 3 washes to get out of my hair by the time I got home and in the shower but other than that.. it was decent.

Bed was hard only complaint

Had no hot water , couldn't shower . Was no kind of refund or even a comp .

I love the jacuzzi tub!!

The room was ok for just a little weekend getaway. Towels were the size for kids (and I’m 5’9 180pds size 10). We ended up getting the jacuzzi room just to find out when we went to use the jacuzzi the water was a blackish brown coming out of the faucet (yes we let the water run for about 15 mins and it didn’t change) so we weren’t able to use the Jacuzzi even though we paid for it. The bed was so uncomfortable. It felt like sleeping on a bunch of pallets. And on Saturday when we went out for the day, we always set our belongings up (just to see if anyone goes through our things because it’s happened before) and you was to stay when we came back our suitcase and clothes were removed. The room was not touched. There was no housekeeping done on our room. The best thing out of the whole day it was quiet and the young lady that was working in the front desk was a sweetheart. She was very kind.

The room had no tv and when i called no one answered. The bed smelled like someone slept in it and the sheets hadnt been washed. There were black marks on the sheets as well.

Door would not always lock, ants, no water pressure for the shower, and the ceiling in the bathroom is caving in badly. The family that runs it is very nice and would come back if the property improved.

Staff was friendly, andthe room was very spacious.

pretty good stay considering how inexpensive it was! when going through the tv channels many of them were unavailable, which would have been nice to know before the stay but it was not a huge issue. the room itself was a pretty good temperature especially with the AC on (my girlfriend and i both like to sleep cold), and the fridge in the room kept our food and drinks very cold as well.

plenty of parking, they never bothered me once, rooms were clean, some things could use some updating but the rooms definitely align with the price. It's not the Marriott but you're also not paying marriott prices.

Takes long time to get hot water out of the tub.

I paid Expedia rate then wanted a $100 cash deposit and copy of my credit card. Seems like one or the other would be good but I checked out early and they never checked the room just gave my cash back. I don't see activity on my card. Just seems excessive for $43 room. Air conditioner button were damaged but it did work. The poor mark is because I found a bandaid in the bed.

After booking I noticed no one is available after 11pm. I was driving from out of state and missed 1 nights stay due to traffic. I called to asked if staff would be on the premises and the person hung up on me. The next day when I checked in the room smelled horrible and there were dead bugs on the windowsill. I wouldn't recommend this hotel.

Great staff clean friendly

Staff is amazing, friendly and helpful.

Bangladeshi owned, plenty of non smoking rooms offered smelly smoking room. Clumsy $100 deposit and refund. Booked non smoking room offered smoking smelly room

I had a very good stay here. The front desk manager Oprah is a very gracious and kind lady. She is very professional and makes the check in process a delight. I will definitely stay here in the future.

Great staff

Arrived 7:00 pm Wednesday. Had to ring bell outside office and wait awhile for someone to let me. The person working there spoke no English. They called someone on their cell phone. Then they gave it to me and I heard and unfriendly how can I help you. I told them I wanted to check in. Then they spoke to the other person again and they gave me the wrong form twice to fill out my information. If you plan on staying in that area more than one night, stay somewhere else. It would be worth a little extra to get a lot better service.

Very nice staff

I had a very enjoyable stay. At check in the front desk manager (Oprah) very kind and gracious. I have checked in with her several times here and at another motel last year. She is always professional and freindly. Her bright smile and cheerful demeanor makes the enite stay worth coming back.

Decent little place on the way to A.C. the rooms are clean but a little aged.....bring air freshner or candle.

This was advertised as closer to ac , this is 45mins away . I should’ve done more research but this hotel is outdated everything is old out jacuzzi sweet smelled like chlorine . The lady’s at the front desk were rude .. only good thing about this motel is the jacuzzi worked well after cleaning it ourselves. Smoking option was cool and dollar general and Dennys close by so 2 stars is all (won’t be booking again)

Quick and easy check-in. The outside exterior and grounds was clean and inviting. The room could have been cleaner. The walls and doors were dirty and the carpet felt nasty on my barefeet. The bed was comfy and the sheets were clean. The bathroom was clean. The AC unit was ice cold (which I love) and no noise from the neighbors. Overall, very acceptable for the price. $120 for 2 nights (including taxes and fees) is reasonable for the property and a bargain for the area (15 min outside of Atlantic City).

If was convenient

Nice for a weekend get away to the shore. Quick drive to AC. Good food options close by too. Decent amenities but could use an upgrade. Staff was nice. Area was quiet.

It is a very comfortable and quiet hotel. Its a real benefit and convenient to travelers who are traveling in a tight budget. They even have laundry service. Its across the street from the Dollar General and WaWa stores and minutes from Shoprite. The bus stop to Atlantic City is literally three minutes walking distance from the hotel and it runs every hour.

This is a budget motel, an overall excellent one. Reasonable, clean, quiet, Denny's within short walking distance. Shore points reasonably accessible. Microwave didn't work well, but that was the only glitch.

Staff did take a little bit to check me in but other than that very peaceful stay. We booked a non smoking room, clean, ac was working good as well. Nice quiet area the bus stop to Atlantic City is less than 5 minutes walking distance.

It wad convenient

Easy access

I am staying 1 night at Haven Inn & Suites. This place is awful. I asked for non smoking yet the room has a faint smell of smoke. Probably was a smoking room & they just call it non smoking now. The door ways have filthy marks on it like people with dirty hands for years have touched them and they have not repainted or cleaned them. They are also chipped and you can see the chipped paint and metal from when the sheet rock was installed, many years ago. The furniture is old, which is OK, but it is scratched and filthy. The place needs new carpet and a good cleaning & paint. The bathroom has dirt on the molding close to the floor.Also the so called non smoking room has cigarette burn marks on the tub edge. I have used wet ones to wipe off everything I have to touch. I wish I could leave but I am stuck here overnight. I won't step on this floor with bare feet, I luckily, can spend the evening away from this room and only sleep here & leave in the am. The lady at the front desk acted like I was interrupting her day when I asked for more milk in the breakfast room. DO NOT EVER STAY HERE.

Room was large & clean but I had to wait to occupy. Bed was fresh & comfortable. No hangars because there is no closet, no coffee maker, no iron/board, no housekeeping after 1st night. Walls & doors are damaged or needing paint - need to budget to improve facility. I won’t stay there again