Name: Holiday Inn Express Hotel & Suites Kingsport-Meadowview I-26 by IHG
Address: 1217 Stewball Circle, Kingsport, Tennessee, United States of America, Kingsport, Tennessee, US
Price range: US$129–US$260 per night
Rating: 9

What guests think

At Holiday Inn Express Hotel & Suites Kingsport-Meadowview I-26 by IHG, guests repeatedly praise the friendly, helpful staff, overall cleanliness, and consistently well-liked complimentary breakfast, while noting convenient highway access and generally comfortable, spacious rooms.

Some reviews cite maintenance or noise issues such as HVAC problems, leaks, or hearing plumbing, and several were disappointed by a cold pool despite being described as heated. Multiple guests reported a steep $250 incidental hold on third-party bookings and occasional delays releasing it. Overall, it suits travelers seeking a straightforward, reliable stop in Kingsport.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Some guests enjoyed the pool, though multiple reviews reported it felt too cold despite assurances it was heated. Parking is convenient and felt safe.

Related guest reviews

10

Barbara

17 Mar 2024

·

Stayed 1 night

Location was good, just off the highway. Facilities were clean, staff was friendly and felt safe walking around inside and in the parking lot.

8

David

14 Aug 2025

·

Stayed 1 night

The place was perfectly fine for what we needed but we found it odd that the outdoor gazebo did not reflect what the ad picture depicts. There is absolutely NO water or ducks. Just concrete and asphalt and some plants.

8

Tina

2 Jul 2024

·

Stayed 3 nights

Everything was nice my grandson (traveling partner) spent most of his time in the pool. Very clean, quiet, nice and helpful staff very close to the conference we were attending.

10

Nancy

6 Jul 2023

·

Stayed 1 night

Convenient location, friendly staff, enjoyed pool

10

wolfgang

17 Dec 2022

·

Stayed 1 night

we enjoyed the warmed indoor pool late in the evening fter a long drive

10

Christina

19 Nov 2023

·

Stayed 2 nights

Excellent staff and accommodations. Parking was close and perfect.

8

Leila

3 Feb 2023

·

Stayed 1 night

Hotel is close to the ymca which was convenient for swim meet. Good breakfast selection and clean hotel. Exercise room is small and the only treadmill there was broken.

10

Jami

12 Feb 2024

·

Stayed 1 night

Very clean, breakfast was good and had large variety. We didn’t use the pop but wished we would’ve brought our suits, it looked very nice and well maintained. Beds were comfortable and the total stay was enjoyable

2

Adam

9 Jan 2024

·

Stayed 1 night

We called to ask if pool was heated before booking they lied it’s not heated.when we asked why the pool was 70 degrees the lady said it’s not a therapy pool I promise it’s heated. The manager in the morning said the pool is set to 86 I showed him the thermometer that said 72 I told he said yeah I took your call I remember you asking I said we Drove out of our way that’s why we called. They made us put a $250 hold on a credit card because we used hotel.com. We never had that before. At breakfast I talked to a sewer maintenance man who said it’s been that cold for the couple weeks he had stayed there.

8

Becki

26 Feb 2025

·

Stayed 2 nights

When I purchased, I called ahead to find out if the pool was heated I was told it was 84° when I arrived. The thermometer said it was 68° but that was only inside the little filter not the pool. The pool was much colder too cold to swim, disappointed

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Cleanliness

Cleanliness is a strong point across reviews, with many calling rooms and common areas very clean or immaculate. A few reported lapses, including dirty bathrooms, mold or leak issues, and elevators that needed attention.

Related guest reviews

6

Kenlei

11 Jun 2024

·

Stayed 2 nights

We came to Kingsport for the Smoky Mountain Terror convention and stayed in this hotel. We got checked in and went to our room. First the bathroom floor was gross, hair in every corner, pubic hair on the toilet. I took a shower and the plug would not stay up for the water to drain, my husband went to take a shower the next morning and had no hot water. We had planned to stay for two nights but decided to go to Gatlinburg and stay. They gave us a refund for the second night with no issue. Very professional, just should do a better job of cleaning rooms and plumbing maintenance.

10

Steve J

21 Sept 2024

·

Stayed 1 night

Just what I needed—close to I-26, close to downtown Kingsport, close to PAL’s drive through. Very clean, quiet, safe.

4

Ezra

4 Sept 2025

·

Stayed 1 night

There was mold on the walls and ceiling. The room also had peeling Sheetrock on the ceiling where that was obviously a roof leak and it had never been repaired.

10

Matthew

11 Feb 2025

·

Stayed 1 night

Immaculate

10

derrick

16 Feb 2024

·

Stayed 1 night

Very clean hotel with plenty of necessary amenities. Had a double king room and the beds were great.Complimentary breakfast for the early birds.Quiet top floor with a view of there local industries.

10

Wesley

19 Mar 2024

·

Stayed 2 nights

nice facility. overall, room was clean and neat. elevators could use a cleaning, especially the stainless steel. toilet has low height and the flush is very loud.

10

Linda

17 Mar 2024

·

Stayed 2 nights

The staff were so nice/friendly, room was clean and quiet, and breakfast was great. Highly recommend!

10

Jami

12 Feb 2024

·

Stayed 1 night

Very clean, breakfast was good and had large variety. We didn’t use the pop but wished we would’ve brought our suits, it looked very nice and well maintained. Beds were comfortable and the total stay was enjoyable

10

Vivian

19 May 2025

·

Stayed 1 night

Very clean room and the staff was excellent and friendly. I would recommend anyone to stay at this hotel.

10

Paula

15 Dec 2024

·

Stayed 2 nights

The hotel was super clean! The staff was very friendly! We had 5 ladies and a toddler in one big room. It was very nice! Plenty of room for all of us.

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Rooms

Rooms are generally spacious with comfortable beds and layouts suited to families. Some guests experienced issues such as HVAC not working, bathroom leaks, or noise from adjacent rooms and plumbing.

Related guest reviews

4

Lauren

3 Jan 2025

·

Stayed 1 night

Had an issue with water dripping out of the ceiling in the bathroom from the room above. After trying several avenues to come to an amicable compromise on room charges, and after being told I didn’t notify the staff at check out (which was untrue!) I only received a $25 refund. I used to be a frequent customer but they lost me after the way I was treated on this occasion. I’ve noticed on prior stays you can hear when anyone flushes the toilet or uses the shower in the rooms around you as well. However, no big issues until this stay and I won’t return.

10

Leah

25 Jun 2024

·

Stayed 1 night

I really like the openness of the king bed room which has a nice open space with a couch and coffee table.

8

Alvin

30 Jul 2025

·

Stayed 4 nights

I could hear everything.

10

Gerard

7 Aug 2025

·

Stayed 1 night

Easy to find in a safe location. Staff was very friendly.Room was clean and spacious. Nice breakfast included

6

Marie

24 Mar 2025

·

Stayed 2 nights

The room that I had was wonderful. The staff was excellent. Breakfast was excellent. Just one thing I paid for a 2 queen bed and sleeper sofa got it but the first day the room was cold the heat didn’t work told the staff about it, they just gave us extra blankets the first night the second night we got another room but this one was a king bed with a sleeper sofa. My credit card got charged for $360 instead of $394. The price for the second room. Other than the heat not working, everything else was excellent. I would stay there again.

10

peggy

12 Jun 2024

·

Stayed 1 night

Really liked this Hotel.. the room was big and roomy. Think I will stay here again next month when I have to come back.

10

Christina

29 Aug 2023

·

Stayed 1 night

Our suite was super nice! Very roomy. Beds are very comfortable.

6

Ann

8 Oct 2024

·

Stayed 1 night

Thermostat did not work in room. Bathroom ceiling needs repair. Front desk lady very helpful and service oriented. Liked design of bathroom and room.

10

Arturo

8 Jan 2025

·

Stayed 4 nights

Excellent room size and beds, very clean, very convenient, the only thing missing was the streaming options with the television.

10

Amanda

8 Jul 2024

·

Stayed 1 night

We were traveling home and decided to break up the drive. The staff was very helpful, amazing water pressure in the shower, and delicious breakfast! This one night rest was just easy we needed. We are a family of 5 and the 2 queen bed suite with sleeper sofa was perfect.

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Service

Service is frequently praised as friendly, professional, and helpful, with smooth check-in and responsive staff. There are occasional complaints about problem resolution and communication.

Related guest reviews

10

Michael

19 Feb 2024

·

Stayed 2 nights

We were in to see family this weekend and decided to stay at this property. All the staff we encountered was very friendly and professional. The property was clean and in good shape. The only issue I would say was the shower head was a little stopped up other than on the massage setting. Otherwise, we had a great visit and would recommend this property.

4

Lauren

3 Jan 2025

·

Stayed 1 night

Had an issue with water dripping out of the ceiling in the bathroom from the room above. After trying several avenues to come to an amicable compromise on room charges, and after being told I didn’t notify the staff at check out (which was untrue!) I only received a $25 refund. I used to be a frequent customer but they lost me after the way I was treated on this occasion. I’ve noticed on prior stays you can hear when anyone flushes the toilet or uses the shower in the rooms around you as well. However, no big issues until this stay and I won’t return.

10

Christopher G

14 Oct 2024

·

Stayed 1 night

Margaret checked us in and provided professional, friendly guest services. We really appreciate that she offered us help rom the hotel pantry for our dinner.

10

Gregory

30 Jun 2023

·

Stayed 2 nights

The first room we were given had a strong pet odor apparently from a service dog. We were immediately given another room which was excellent. Very friendly staff, pleasant stay!

10

Christina

10 Jun 2024

·

Stayed 2 nights

The evening shift desk clerk was AMAZING!!! Give them a raise!!!

10

Kim

26 Apr 2025

·

Stayed 1 night

Check in was easy. The front desk clerk was very friendly and helpful. Our room was clean and the beds comfy. I would stay here again.

10

Robert

30 Jun 2025

·

Stayed 3 nights

This is our 4th time there and will be back again. Friendly staff, very clean rooms and nice breakfast each morning.

10

Elizabeth

24 Apr 2023

·

Stayed 4 nights

Staff was exceptional

10

Stacey

12 Oct 2025

·

Stayed 1 night

The check-in clerk was super friendly, room was clean, and the breakfast spread was delicious with lots of options.

10

Diane

13 Apr 2025

·

Stayed 2 nights

The two young gentlemen at the front desk went above and beyond! They were always friendly and helpful. The hotel is older but clean and spacious. The bed and pillows comfortable.

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Location

Location is convenient just off I-26, close to downtown and local venues, and many felt safe on-site. A practical base for area events and road trips.

Related guest reviews

10

James

18 Jul 2023

·

Stayed 2 nights

Very comfortable and convenient to what we needed to do.

10

Barbara

17 Mar 2024

·

Stayed 1 night

Location was good, just off the highway. Facilities were clean, staff was friendly and felt safe walking around inside and in the parking lot.

10

Steve J

21 Sept 2024

·

Stayed 1 night

Just what I needed—close to I-26, close to downtown Kingsport, close to PAL’s drive through. Very clean, quiet, safe.

10

Gerard

7 Aug 2025

·

Stayed 1 night

Easy to find in a safe location. Staff was very friendly.Room was clean and spacious. Nice breakfast included

8

Tina

2 Jul 2024

·

Stayed 3 nights

Everything was nice my grandson (traveling partner) spent most of his time in the pool. Very clean, quiet, nice and helpful staff very close to the conference we were attending.

10

Nancy

6 Jul 2023

·

Stayed 1 night

Convenient location, friendly staff, enjoyed pool

10

derrick

16 Feb 2024

·

Stayed 1 night

Very clean hotel with plenty of necessary amenities. Had a double king room and the beds were great.Complimentary breakfast for the early birds.Quiet top floor with a view of there local industries.

10

Christina

19 Nov 2023

·

Stayed 2 nights

Excellent staff and accommodations. Parking was close and perfect.

8

Leila

3 Feb 2023

·

Stayed 1 night

Hotel is close to the ymca which was convenient for swim meet. Good breakfast selection and clean hotel. Exercise room is small and the only treadmill there was broken.

10

David

22 Apr 2023

·

Stayed 1 night

Convenient location and very clean

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Dining

Breakfast consistently earns positive feedback for quality and variety, including hot and cold items. A few guests wanted more vegan options.

Related guest reviews

10

Angela Madaline-Johnson

10 Feb 2024

·

Stayed 1 night

The staff was incredibly friendly. Facility was clean & breakfast had a wide selection of hot & cold items. They even offered take out containers!

10

Amy

5 Sept 2025

·

Stayed 1 night

Family friendly good breakfast

10

Jackie

17 Mar 2024

·

Stayed 2 nights

The staff was very friendly and attentive. The room was clean, the AC blew cold and the bed was comfortable. The free breakfast was perfect.

8

Michelle

6 Jan 2025

·

Stayed 2 nights

Great staff and breakfast! Will definitely stay when in the area again.

10

Laura

26 Jan 2023

·

Stayed 1 night

This is the second time we’ve stayed here and both times the staff has been super friendly, the breakfast was good and the rooms are clean. We especially like the double kings for our family of four.

10

Robert

30 Jun 2025

·

Stayed 3 nights

This is our 4th time there and will be back again. Friendly staff, very clean rooms and nice breakfast each morning.

10

ALANA

14 Feb 2025

·

Stayed 2 nights

Comfortable, relaxing, good breakfast

10

Jami

12 Feb 2024

·

Stayed 1 night

Very clean, breakfast was good and had large variety. We didn’t use the pop but wished we would’ve brought our suits, it looked very nice and well maintained. Beds were comfortable and the total stay was enjoyable

10

Deborah

31 Dec 2022

·

Stayed 2 nights

Great breakfast / friendly staff

10

Stacey

12 Oct 2025

·

Stayed 1 night

The check-in clerk was super friendly, room was clean, and the breakfast spread was delicious with lots of options.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$130
February	US$129
March	US$133
April	US$161
May	US$137
June	US$146
July	US$155
August	US$148
September	US$173
October	US$157
November	US$145
December	US$127

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8 $260	9 $156	10 $236	11 $182	12 $212
13 $145	14 $190	15 $191	16 $223	17 $186	18	19
20 $140	21 $159	22 $163	23 $163	24 $158	25 $187	26 $176
27 $140	28 $163	29 $167	30 $164

Su	Mo	Tu	We	Th	Fr	Sa
				1 $167	2 $212	3 $212
4 $158	5 $159	6 $172	7 $155	8 $151	9 $188	10 $160
11 $129	12 $154	13 $173	14 $167	15 $173	16 $171	17 $186
18 $142	19 $179	20 $193	21 $192	22 $173	23 $193	24 $142
25 $139	26 $165	27 $172	28 $177	29 $140	30 $145	31 $137

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Monthly average prices

About this property

Location

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Superb

Who stays here?

What guests think

Property policies

Check-in instructions

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FAQs about Holiday Inn Express Hotel & Suites Kingsport-Meadowview I-26 by IHG

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