Name: Hotel Floresta
Address: Mercurio, 2, Los Pocillos, Tías, Canary Islands, Spain, Los Pocillos, Las Palmas, ES
Price range: $133–$275 per night
Rating: 8.63

What guests think

At Hotel Floresta, travelers consistently praise the friendly staff, spacious apartment-style rooms, and proximity to the beach, shops, and transport, with multiple pools and a family-friendly setup appealing to both short stopovers and longer stays.

Reviews often highlight very clean rooms and well-kept grounds. Breakfast is widely enjoyed, while dinner can feel repetitive or average, and several mention a noisy dining hall at peak times. Some note slow in-room Wi-Fi and slower handling of special requests; guests with mobility needs reported challenging access in parts of the complex. Best suited to easygoing, value-focused stays near the sea.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Several outdoor pools, some heated, with generally ample space for sunbathing; the overall setup is family-oriented.

Related guest reviews

8

Branimir

Jun 11, 2023

·

Stayed 1 night

Excellent property, 30 m from sandy beach and with the huge outdoor pool. They serve delicious food.

10

Paul

Feb 19, 2026

·

Stayed 2 nights

We had a really great stay. Staff were friendly, apartments were spacious and comfy and nice facilities on site. Would definitely recommend the flamenco, and absolutely amazing guitarist! Prices are very decent at the local Spar shop, nice restaurants and bars close by. And the beach is also nice and close

10

dominique

Dec 10, 2022

·

Stayed 11 nights

Nous avions pris un séjour de 12 j. en demi-pension : petits déjeuners royaux, repas du soir plus traditionnel mais service impeccable & générosité tout azimut. Bravo aussi à l'hébergement original, calme & ensoleillé & aux piscines chauffées, superbes même par grand vent (ou sous la pluie ... oui cela arrive !). Nous reviendrons surement !

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8

shona

Mar 18, 2025

·

Stayed 7 nights

Lovely hotel near beach. Spotless clean with great pool. Approx 30 minute walk to main strip.

8

david

Sep 13, 2025

·

Stayed 7 nights

Bien situé en bord de mer. Plage à 2 min à pied. Appart spatieux, lit un peu ferme à notre goût. 3 piscines mais on a pas testé. On préfère la mer. Appart loin des piscines donc top pour le calme. Pti déjeuner vraiment parfait. Repas du soir parfois pas à notre goût mais un choix tellement large qu'on a toujours de quoi manger.

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10

Jacqueline

Mar 27, 2023

·

Stayed 5 nights

Spacious rooms, Good air-con, Well equipped kitchen, Great shower pressure, Large, heated pool, Good food, Great staff, Very clean complex. Ideally located for Matagorda bars n beaches.

10

Brendan

May 8, 2023

·

Stayed 8 nights

Wonderful clean hotel with great staff and service. Plenty of space around the pool and food was great.

10

Niamh

Feb 16, 2026

·

Stayed 1 night

Room was exactly as advertised. Pool complex was fab. Only there for one night so didn’t get to check out all the facilities. Breakfast was lovely - good range of cold meats, cheese etc. Plus fried foods and pancakes if you felt like a hot breakfast. Short stroll to various restaurants on the seafront and a spar just outside.

10

Sophia

Aug 17, 2024

·

Stayed 3 nights

Really big spacious apartments, pool area is big always managed to get a sun bed when coming back from a walk in the middle of the day. Activities for the children and the hotel cleaners were always busy offering to clean and replenish rooms

10

Paul

Dec 7, 2024

·

Stayed 1 night

Only here for one night. Rooms a good size comfy bed and dead quiet and dark to sleep in. The foods good 2 good sizes pools and right across the road for the beach. We just got the local bus here €1.40 3 stops from airport if goes to terminal 2 Would stay again perfect for what we needed

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Cleanliness

Rooms and common areas are consistently described as very clean, with attentive housekeeping.

Related guest reviews

10

PAOLA

Jul 4, 2023

·

Stayed 4 nights

La struttura oltre ad essere molto bella è ben tenuta, piante curatissime bellissime ed enormi. Particolare cura è verso la pulizia sia nelle tavole che nelle camere. La ristorazione è buona.

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6

Connie

Jun 30, 2025

·

Stayed 7 nights

Enjoyed our stay, hotel was clean and provides a family friendly environment.

10

mark

Aug 11, 2024

·

Stayed 10 nights

Great hotel and staff. Very clean with nice surrounding areas. All staff a great help with everything and we had breakfast included which had something for everyone. Highly recommend.

10

Lorna

May 12, 2025

·

Stayed 2 nights

Booked last minute due to a medical emergency with my husband, I stayed here myself, the reception staff were fantastic, helpful and friendly, room was spotless and the facilities looked really good. Hoping to return for a more relaxing stay next time!

10

Jacqueline

Mar 27, 2023

·

Stayed 5 nights

Spacious rooms, Good air-con, Well equipped kitchen, Great shower pressure, Large, heated pool, Good food, Great staff, Very clean complex. Ideally located for Matagorda bars n beaches.

10

Brendan

May 8, 2023

·

Stayed 8 nights

Wonderful clean hotel with great staff and service. Plenty of space around the pool and food was great.

10

Kerry

Feb 7, 2026

·

Stayed 4 nights

Great location, clean spacious apartment

10

Sophia

Aug 17, 2024

·

Stayed 3 nights

Really big spacious apartments, pool area is big always managed to get a sun bed when coming back from a walk in the middle of the day. Activities for the children and the hotel cleaners were always busy offering to clean and replenish rooms

10

Ying Wai

Nov 15, 2025

·

Stayed 5 nights

De kamer waar wij in verbleven was superschoon! Bij binnenkomst rook de kamer fris. Het personeel is superaardig hier. Ondanks sommige schoonmakers geen Engels kunnen, doen zij er toch van alles aan om je wat te vertellen zoals of ze onze kamer mogen schoonmaken. Ontbijt is zeer uitgebreid: brood, ei, fruit, yoghurt, melk, van alles eigenlijk. Al en al, een top verblijf!

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10

David

Jan 14, 2023

·

Stayed 19,366 nights

A clean and well cared for hotel with friendly and helpful staff. Room was very spacious and well equipped. Happy days!

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AI-generated summary based on recent guest reviews

Rooms

Apartments are spacious and comfortable, with well equipped kitchens and good shower pressure noted in some units. Wi-Fi is repeatedly reported as slow or weak in bedrooms, and a few guests mentioned noise or access issues depending on location.

Related guest reviews

10

Paul

Feb 19, 2026

·

Stayed 2 nights

We had a really great stay. Staff were friendly, apartments were spacious and comfy and nice facilities on site. Would definitely recommend the flamenco, and absolutely amazing guitarist! Prices are very decent at the local Spar shop, nice restaurants and bars close by. And the beach is also nice and close

8

John

Mar 6, 2024

·

Stayed 1 night

We weronly there for an overnight stay but they upgraded us to a 2-bed apartment. Check-in was efficient, the rooms spaceous and clean. The crockery etc. was basic, but sufficient. Breakfast was one of the best we have enjoyed on the island! We'll come here again, that's for sure.

8

Ozer

Jun 29, 2025

·

Stayed 6 nights

The staff were all excellent ... thank you to each of them for their kindness and professionalism. The hotel is mainly geared towards families with children, so adult-focused entertainment and activities are quite limited. Also, the Wi-Fi speed is very slow, with almost no coverage inside the apartment bedrooms.

8

david

Sep 13, 2025

·

Stayed 7 nights

Bien situé en bord de mer. Plage à 2 min à pied. Appart spatieux, lit un peu ferme à notre goût. 3 piscines mais on a pas testé. On préfère la mer. Appart loin des piscines donc top pour le calme. Pti déjeuner vraiment parfait. Repas du soir parfois pas à notre goût mais un choix tellement large qu'on a toujours de quoi manger.

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8

Jens Jakob

Feb 16, 2026

·

Stayed 7 nights

Spacious apartments, good and very friendly service and reasonable facilities. However a few things could be improved: free locker for valuables - instead of a charge of 20 Euro (why not just include it). The breakfast is good and probably hits a wide target group, but not fantastic. Also the hotel is only barely equipped with plates, cutleries, etc. So a bit "cut to the bone." Fair value for money, and it helps to have spacious apartments with opportunities to eat your own food. Good for families with kids.

10

Jacqueline

Mar 27, 2023

·

Stayed 5 nights

Spacious rooms, Good air-con, Well equipped kitchen, Great shower pressure, Large, heated pool, Good food, Great staff, Very clean complex. Ideally located for Matagorda bars n beaches.

10

Niamh

Feb 16, 2026

·

Stayed 1 night

Room was exactly as advertised. Pool complex was fab. Only there for one night so didn’t get to check out all the facilities. Breakfast was lovely - good range of cold meats, cheese etc. Plus fried foods and pancakes if you felt like a hot breakfast. Short stroll to various restaurants on the seafront and a spar just outside.

10

David

Jan 14, 2023

·

Stayed 19,366 nights

A clean and well cared for hotel with friendly and helpful staff. Room was very spacious and well equipped. Happy days!

10

Paul

Dec 7, 2024

·

Stayed 1 night

Only here for one night. Rooms a good size comfy bed and dead quiet and dark to sleep in. The foods good 2 good sizes pools and right across the road for the beach. We just got the local bus here €1.40 3 stops from airport if goes to terminal 2 Would stay again perfect for what we needed

10

Bradley

Apr 28, 2025

·

Stayed 3 nights

All inclusive food was excellent - plenty of variety and tasty. All inclusive drinks were ok too - plenty of free options and some paid options. Cocktails were pre-mixed. Staff incredibly friendly, especially in the restaurant and pool bar. Apartments are nice, spacious, and clean.

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Service

Service is widely praised as friendly and helpful across reception and dining areas. Some guests reported slow or unhelpful responses to room changes, accessibility needs, or complaints.

Related guest reviews

8

Sven

Apr 18, 2025

·

Stayed 7 nights

Alles in allem ein tolles Hotel! Ordentlich sauber, alles funktioniert, perfekte Lage! Abstriche muss man beim Essen machen, was doch ein wenig lieblos ist und für Vegetarier wenig Auswahl bietet. Schade auch, dass unsere beiden Zimmer (für 2 Erwachsene und 2 Kinder) recht weit auseinander lagen. Ich hätte meine Kinder gern näher bei uns gehabt und gabe das auch kurz vor der Anreise dem Hotel mitgeteilt - hat leider nicht geklappt bzw. wurde ignoriert.

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8

Jens Jakob

Feb 16, 2026

·

Stayed 7 nights

Spacious apartments, good and very friendly service and reasonable facilities. However a few things could be improved: free locker for valuables - instead of a charge of 20 Euro (why not just include it). The breakfast is good and probably hits a wide target group, but not fantastic. Also the hotel is only barely equipped with plates, cutleries, etc. So a bit "cut to the bone." Fair value for money, and it helps to have spacious apartments with opportunities to eat your own food. Good for families with kids.

4

Giuliana

Jun 18, 2024

·

Stayed 6 nights

Avvisato con una mail in hotel che siamo una coppia in sedia a rotelle, chiedendo una camera attrezzata, ci è stato risposto che era disponibile, così ho prenotato, peccato che poi dalla camera al ristorante e alla reception ci sono delle rampe che per delle persone paraplegiche non siano molto superabili, visto che sicuramente una pendenza superiore al 15% o per lo meno si poteva fare presente. Poi sarà stata l'arrabbiatura ma tutto il resto non mi è sembrato un granché. Comunque avendo chiesto se era possibile trovare una soluzione in un altro hotel della catena pagando una differenza se c'era non mi è sembrato che ci sia stata la volontà di trovarla. Siccome le vacanze le faccio una volta l'anno il giorno dopo ho fatto il checkout e mi sono trasferito in un hotel accessibile veramente.

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10

mark

Aug 11, 2024

·

Stayed 10 nights

Great hotel and staff. Very clean with nice surrounding areas. All staff a great help with everything and we had breakfast included which had something for everyone. Highly recommend.

8

Brian

Mar 11, 2024

·

Stayed 7 nights

Lovely Apart-hotel, we arrived early and could leave our bags in the luggage room. When ready, we went to our apartment but it was up three flights of stairs, I have issues with walking and this wasn’t ideal. We asked to be changed, we were eventually changed and got into our apartment at 6 in the evening, I think it could have been changed much quicker as they were checking in people all day. But we were happy with our apartment in the end. Just a pity we couldn’t get settled for a whole day. The rooms were cleaned daily and the staff were very friendly, courteous and helpful. There is a spar across from the hotel a bar that do nice drinks and food with music every night (Marcos) and the best Asian food we’ve ever had is in Asia Home beside Marcos. Staff were fab in both places too.

10

Lorna

May 12, 2025

·

Stayed 2 nights

Booked last minute due to a medical emergency with my husband, I stayed here myself, the reception staff were fantastic, helpful and friendly, room was spotless and the facilities looked really good. Hoping to return for a more relaxing stay next time!

10

Brendan

May 8, 2023

·

Stayed 8 nights

Wonderful clean hotel with great staff and service. Plenty of space around the pool and food was great.

10

Bradley

Apr 28, 2025

·

Stayed 3 nights

All inclusive food was excellent - plenty of variety and tasty. All inclusive drinks were ok too - plenty of free options and some paid options. Cocktails were pre-mixed. Staff incredibly friendly, especially in the restaurant and pool bar. Apartments are nice, spacious, and clean.

6

Lorna

Nov 26, 2025

·

Stayed 2 nights

Dinner choices were fire with lukewarm offerings - lots of fish and pork, not much chicken. Clean and comfortable rooms and helpful staff, especially the lovely reception team

4

Amar

May 10, 2024

·

Stayed 2 nights

A disappointing stay, the room was unclean upon arrival, with children's toys left on the balcony and a cockroach heading under the fridge. When we raised our concerns, the staff were defensive and unhelpful, only suggesting fumigation which wasn't ideal as we didn't fancy inhaling the chemicals. The hotel refused any refund, even for the night we decided to leave early. They also misrepresented our checkout status to Expedia. Also, ground floor room has no net curtains so if you need privacy you only have the option of a heavy curtain. Disappointing as the good reviews are what made us decide on our stay there!

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Location

Excellent for the beach, with shops and bus or taxi stops nearby; also convenient for the airport and Puerto del Carmen. Many describe the area as quiet yet close to seafront amenities.

Related guest reviews

10

Paul

Feb 19, 2026

·

Stayed 2 nights

We had a really great stay. Staff were friendly, apartments were spacious and comfy and nice facilities on site. Would definitely recommend the flamenco, and absolutely amazing guitarist! Prices are very decent at the local Spar shop, nice restaurants and bars close by. And the beach is also nice and close

8

Marius

Oct 2, 2024

·

Stayed 7 nights

Close to the Airport. Good value

8

silvana

Feb 25, 2025

·

Stayed 1 night

muy buena localizacion excelente desayuno

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8

shona

Mar 18, 2025

·

Stayed 7 nights

Lovely hotel near beach. Spotless clean with great pool. Approx 30 minute walk to main strip.

10

Lynne

Mar 30, 2023

·

Stayed 6 nights

Hotel was central and about 20 mins walk to Puerta del Carmen. Clean, food delicious and bus transport directly outside

10

Jacqueline

Mar 27, 2023

·

Stayed 5 nights

Spacious rooms, Good air-con, Well equipped kitchen, Great shower pressure, Large, heated pool, Good food, Great staff, Very clean complex. Ideally located for Matagorda bars n beaches.

10

Niamh

Feb 16, 2026

·

Stayed 1 night

Room was exactly as advertised. Pool complex was fab. Only there for one night so didn’t get to check out all the facilities. Breakfast was lovely - good range of cold meats, cheese etc. Plus fried foods and pancakes if you felt like a hot breakfast. Short stroll to various restaurants on the seafront and a spar just outside.

10

Darren

Jul 17, 2025

·

Stayed 10 nights

Great location staff friendly bus stop plus taxi rank and spair right outside

10

Kerry

Feb 7, 2026

·

Stayed 4 nights

Great location, clean spacious apartment

10

Paul

Dec 7, 2024

·

Stayed 1 night

Only here for one night. Rooms a good size comfy bed and dead quiet and dark to sleep in. The foods good 2 good sizes pools and right across the road for the beach. We just got the local bus here €1.40 3 stops from airport if goes to terminal 2 Would stay again perfect for what we needed

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Dining

Breakfast is frequently praised for variety and quality. Dinner feedback is mixed, with some finding options repetitive or average and several noting a noisy dining room at busy times.

Related guest reviews

8

Elodie

Aug 13, 2025

·

Stayed 7 nights

Bel hôtel, dommage que toutes les animations soient en anglais, très bien situé, au calme, propre. Les repas sont souvent les mêmes ça manque un peu de qualité. Sinon dans l’ensemble belle expérience

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8

John

Mar 6, 2024

·

Stayed 1 night

We weronly there for an overnight stay but they upgraded us to a 2-bed apartment. Check-in was efficient, the rooms spaceous and clean. The crockery etc. was basic, but sufficient. Breakfast was one of the best we have enjoyed on the island! We'll come here again, that's for sure.

10

dominique

Dec 10, 2022

·

Stayed 11 nights

Nous avions pris un séjour de 12 j. en demi-pension : petits déjeuners royaux, repas du soir plus traditionnel mais service impeccable & générosité tout azimut. Bravo aussi à l'hébergement original, calme & ensoleillé & aux piscines chauffées, superbes même par grand vent (ou sous la pluie ... oui cela arrive !). Nous reviendrons surement !

Translate

8

david

Sep 13, 2025

·

Stayed 7 nights

Bien situé en bord de mer. Plage à 2 min à pied. Appart spatieux, lit un peu ferme à notre goût. 3 piscines mais on a pas testé. On préfère la mer. Appart loin des piscines donc top pour le calme. Pti déjeuner vraiment parfait. Repas du soir parfois pas à notre goût mais un choix tellement large qu'on a toujours de quoi manger.

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10

Willy

Oct 21, 2025

·

Stayed 1 night

Frokost og lunch bra. Middag var ikke så bra. Mye støy i spisesal

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8

Jens Jakob

Feb 16, 2026

·

Stayed 7 nights

Spacious apartments, good and very friendly service and reasonable facilities. However a few things could be improved: free locker for valuables - instead of a charge of 20 Euro (why not just include it). The breakfast is good and probably hits a wide target group, but not fantastic. Also the hotel is only barely equipped with plates, cutleries, etc. So a bit "cut to the bone." Fair value for money, and it helps to have spacious apartments with opportunities to eat your own food. Good for families with kids.

8

Elnaz Asheghi

May 29, 2024

·

Stayed 3 nights

Very clean and can help with any requests. Maybe if food options weren’t so repetitive and more people at front desk would have helped.

10

Niamh

Feb 16, 2026

·

Stayed 1 night

Room was exactly as advertised. Pool complex was fab. Only there for one night so didn’t get to check out all the facilities. Breakfast was lovely - good range of cold meats, cheese etc. Plus fried foods and pancakes if you felt like a hot breakfast. Short stroll to various restaurants on the seafront and a spar just outside.

10

Ying Wai

Nov 15, 2025

·

Stayed 5 nights

De kamer waar wij in verbleven was superschoon! Bij binnenkomst rook de kamer fris. Het personeel is superaardig hier. Ondanks sommige schoonmakers geen Engels kunnen, doen zij er toch van alles aan om je wat te vertellen zoals of ze onze kamer mogen schoonmaken. Ontbijt is zeer uitgebreid: brood, ei, fruit, yoghurt, melk, van alles eigenlijk. Al en al, een top verblijf!

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10

Bradley

Apr 28, 2025

·

Stayed 3 nights

All inclusive food was excellent - plenty of variety and tasty. All inclusive drinks were ok too - plenty of free options and some paid options. Cocktails were pre-mixed. Staff incredibly friendly, especially in the restaurant and pool bar. Apartments are nice, spacious, and clean.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$159
February	$182
March	$169
April	$154
May	$135
June	$136
July	$155
August	$165
September	$151
October	$154
November	$167
December	$163

Su	Mo	Tu	We	Th	Fr	Sa
				1 $176	2 $184	3 $191
4	5	6	7	8	9	10
11	12 $184	13 $153	14 $153	15 $153	16 $275	17 $152
18 $184	19 $184	20 $166	21	22	23	24 $184
25	26	27	28 $160	29 $157	30 $159	31 $157

Hotel Floresta

Prices for Hotel Floresta

Monthly average prices

About this property

Location

Room options

Apartment, 1 Bedroom (2 Adults and 2 Children)

Apartment, 1 Bedroom (2 Adults and 1 Child)

Apartment, 1 Bedroom (3 Adults and 1 Child)

Apartment, 2 Bedrooms (5 Adults and 1 Child)

Apartment, 2 Bedrooms (4 Adults)

Apartment, 1 Bedroom (2 Adults)

Apartment, 2 Bedrooms (3 Adults and 1 Child)

Apartment, 2 Bedrooms (4 Adults and 1 Child)

Apartment, 2 Bedrooms (3 Adults and 2 Children)

Apartment, 2 Bedrooms (3 Adults)

Apartment, 2 Bedrooms (4 Adults and 2 Children)

Apartment, 2 Bedrooms (5 Adults)

Apartment, 2 Bedrooms (3 Adults + 3 Children)

Apartment, 1 Bedroom (3 Adults)

Guest reviews of Hotel Floresta

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Floresta

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21 $133	22 $176	23 $176	24 $183	25	26 $177
27 $175	28 $183	29 $176	30 $183