Name: Hampton Inn & Suites Richmond, IN
Address: 455 Commerce Rd, Richmond, Indiana, US
Price range: US$128–US$230 per night
Rating: 8.8

What guests think

Hampton Inn & Suites Richmond, IN earns frequent praise for very clean rooms and friendly, helpful staff, with many guests noting convenient interstate access and an overall comfortable stay suitable for road trips and short, quiet stops.

Breakfast feedback is mixed, with several guests praising variety while others reported limited hot options, early closure, or slow restocking. Rooms are spacious, with many noting very firm mattresses; occasional issues included renovation noise, elevator outages, or pool temperature/closure. Best suited to road trippers seeking a straightforward, dependable stop.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Recently renovated or undergoing renovation, with some elevator outages and occasional construction noise reported. The pool is appreciated but was sometimes cold or out of service, and the property is pet friendly.

Related guest reviews

10

Micki

20 Feb 2023

·

Stayed 2 nights

Pet friendly, front desk staff (Drew) was very helpful with information go our dog’s stay with us ( first time taking our dog on a trip). Breakfast & coffee station was awesome as well as that crew. I have to mention the pool was very clean and that area was well maintained .

10

Karen

1 Mar 2025

·

Stayed 1 night

Very nice room. King suite, pet friendly, 1st floor, next to exit door for parking & walking the dogs. Very quiet room. Comfortable bed. Very clean. Breakfast was very good, many choices to choose from. Entire staff was very friendly. Liked it so much, we made a reservation for next weekend as well.

10

Patrick

20 Jul 2024

·

Stayed 1 night

Nice and clean place. One elevator was broken and the other sounded like it would break at any second.

8

Richard

29 Nov 2023

·

Stayed 1 night

The recent remodeling provided us with rooms in excellent condition with several thoughtful touches (coat hooks near the door, pump soaps, towel bars,etc). The facility would have gotten a 5 rating except for the elevator work being done as we arrived. It was noisy, smelled awful and kept one elevator car out of use. To be fair, I want the work to be done, and can't this think of a time when it would not be disruptive. The facility is now in great shape.

8

Julius

10 Oct 2024

·

Stayed 1 night

The staff was very friendly and the breakfast was excellent as they served real cheese and egg omelettes. The elevators stopped working though so we had to carry our things up and down from the 3rd floor but they were very helpful to those who needed help with luggage. They said a recent storm had caused a power outage and the elevators had stopped working properly. I’m sure they were on top of getting that addressed though so I would recommend it.

10

Sue

11 Jun 2023

·

Stayed 1 night

Being remodeled and was very nice and clean. Overall great room.

8

John

19 Nov 2023

·

Stayed 1 night

Excellent overall except the pool was broken.

8

Susan

1 Feb 2023

·

Stayed 2 nights

This was your basic Hampton inn. Comfortable bedroom, nice bathroom, and the coffee in the morning. I have never been able to connect to the wifi with my last name and room number in any Hampton inn. And this one was rennovating during my stay. Literally sawsalling above my bed until 8pm. I guess that seem early, but I was back to my room by 7pm and had had a long day, and just wanted to close my eyes.

10

Michelle

6 Apr 2024

·

Stayed 1 night

The pool was cold not warm until your body got use to it!

10

Jonda

25 Mar 2025

·

Stayed 2 nights

Pool was very nice

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Cleanliness

Cleanliness is a strong point across reviews, with many calling rooms and common areas spotless. A few guests noted lapses like missed linens, stained towels, or minor bathroom details.

Related guest reviews

10

Christina

12 Apr 2024

·

Stayed 1 night

Super clean and up to date

6

Kellie

17 Feb 2023

·

Stayed 1 night

Well the machine that made the card keys was down so we had to wait to get a key and that kind of made us feel uncomfortable and only 1 of us would leave at a time to avoid someone coming up to let us in each time. It eventually got resolved later that night. Also a few stains on towels by the jetted tub. There was a box to charge with still plugged into wall from last guest I’m assuming? Bed was very comfortable. And breakfast was filling!

10

Cynthia

15 Jun 2025

·

Stayed 1 night

Very nice and clean

10

maryann

21 Nov 2024

·

Stayed 1 night

Perfect! Friendly staff. Immaculate!

10

Lisa

8 Oct 2023

·

Stayed 2 nights

Very clean. Upkept nicely. Good breakfast.

10

Christopher

13 Oct 2024

·

Stayed 1 night

This was just a real nice hotel, linens were great, bed comfortable, hotel property and room was super clean, would be nice to stay a few days vs just 1 night

6

Richard

15 Jun 2024

·

Stayed 1 night

Some bed linen got missed when it was supposed to be changed and laundered. Because of that, the bed smelled of a sweaty body.

10

Christina

29 Sept 2024

·

Stayed 2 nights

We really enjoyed it! Staff was friendly and facility was very clean! We will be back!

10

Linda

1 Sept 2025

·

Stayed 2 nights

Nice, clean hotel right on I-70. Staff was friendly and helpful! Good breakfast choices. Would definitely stay here again!

10

John

20 Sept 2025

·

Stayed 1 night

Hotel was immaculate, and her room was wonderful...

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Rooms

Rooms are spacious, with many noting very firm mattresses; a few mentioned issues like weak water pressure or a nonworking TV.

Related guest reviews

6

Melody

5 Jan 2025

·

Stayed 1 night

Everything is great except the mattress. It was the most uncomfortable bed. My hips and shoulders hurt the whole night. Could not get comfortable and in turn did not sleep very well.

10

Sharon

8 Aug 2025

·

Stayed 1 night

Everything was great, bed was bit too firm for me but fine

10

Mehedi

12 Jul 2025

·

Stayed 1 night

One of the best hotel stays we’ve had in a while! The rooms were huge and the beds super comfy—everyone got great sleep. Breakfast was the usual Hampton Inn style, but the staff made it feel a notch above. Front desk was super helpful and kind. Loved the easy highway access and really appreciated the water bottle refill stations—more hotels need to follow their lead!

8

Mary Ann

11 Dec 2022

·

Stayed 1 night

The rooms were clean, however, seems like these hotels all have extra hard beds? Can we please get something that isn't like sleeping on a rock?

10

Bruce

6 Aug 2024

·

Stayed 1 night

Overall the hotel was nice. Beds were comfortable room was quiet. Big parking lot. Just wished the water pressure was better than what it was. That is my only complaint.

10

Mary

22 Jun 2025

·

Stayed 1 night

Spacious room, very clean, beautiful decor. Helpful and responsive staff. Good party. Good location near highway

10

Betty

22 Aug 2025

·

Stayed 1 night

This is a good place to spend a night. It was clean well maintained. Our only problem was the mattress was too firm to our liking.

8

Nancy

6 Nov 2023

·

Stayed 2 nights

The mattress was hard as a rock! Very uncomfortable bed!

6

Jennifer

4 Jul 2023

·

Stayed 1 night

The staff was very friendly, and the rooms were very clean, but the beds were extremely hard. I maybe had three hours of sleep and was in back pain all the next day. There really should be some kind of mattress that is slightly firm but also soft.

8

Kenneth

29 May 2025

·

Stayed 1 night

All good. Tv did not work.

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Service

Service is widely praised as friendly, professional, and helpful at check-in and during stays. Occasional hiccups occurred (e.g., key-card problems or a stressful check-in), but staff generally handled disruptions well.

Related guest reviews

8

Mark

24 Oct 2024

·

Stayed 1 night

Due to storms, the electricity was out when we arrived but the staff did a great job overcoming the obstacles until it was restored.

4

Gail

16 Dec 2023

·

Stayed 1 night

Check in was stressful. Staff questioned the reservation even though I showed an email showing it confirmed

10

Liane

1 Dec 2025

·

Stayed 1 night

Excellent service at check in!

6

Kellie

17 Feb 2023

·

Stayed 1 night

Well the machine that made the card keys was down so we had to wait to get a key and that kind of made us feel uncomfortable and only 1 of us would leave at a time to avoid someone coming up to let us in each time. It eventually got resolved later that night. Also a few stains on towels by the jetted tub. There was a box to charge with still plugged into wall from last guest I’m assuming? Bed was very comfortable. And breakfast was filling!

10

Janice

25 Sept 2025

·

Stayed 1 night

Excellent staff very helpful and professional

10

Mehedi

12 Jul 2025

·

Stayed 1 night

One of the best hotel stays we’ve had in a while! The rooms were huge and the beds super comfy—everyone got great sleep. Breakfast was the usual Hampton Inn style, but the staff made it feel a notch above. Front desk was super helpful and kind. Loved the easy highway access and really appreciated the water bottle refill stations—more hotels need to follow their lead!

8

Julius

10 Oct 2024

·

Stayed 1 night

The staff was very friendly and the breakfast was excellent as they served real cheese and egg omelettes. The elevators stopped working though so we had to carry our things up and down from the 3rd floor but they were very helpful to those who needed help with luggage. They said a recent storm had caused a power outage and the elevators had stopped working properly. I’m sure they were on top of getting that addressed though so I would recommend it.

10

Haskell

11 Mar 2025

·

Stayed 1 night

Angel was very professional and enthusiastic at check-in ... made me glad I chose this property! The place looked fantastic ... everything was very upscale. Breakfast was terrific ... great quality and a wide variety. Will def be coming back.

10

Laura

18 Aug 2025

·

Stayed 2 nights

Great customer service and kindness!

10

Linda

1 Sept 2025

·

Stayed 2 nights

Nice, clean hotel right on I-70. Staff was friendly and helpful! Good breakfast choices. Would definitely stay here again!

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Location

Convenient just off I-70 with easy access to restaurants and shopping; several guests also found the setting quiet. Some thought the surrounding area looked less appealing or busy.

Related guest reviews

8

steven

10 Dec 2023

·

Stayed 1 night

Very nice hotel, the step is great, but where the hotel is it's a little busy or could get congested very easily. Love contractor stay at this hotel in between working on jobs or working jobs in the area. But it's a nice hotel

10

Aaron

26 May 2025

·

Stayed 1 night

Very nice and helpful, new to the area. Clean and away from major traffic.

10

Brett

20 Jul 2025

·

Stayed 1 night

Nice hotel, area around it not so nice - kind of dirty with limited options.

10

Becky

5 Apr 2025

·

Stayed 1 night

Great hotel and breakfast. Many good restaurants nearby.

10

Janet

9 Sept 2024

·

Stayed 1 night

Location was convenient to interstate. A couple of dining options within walking distance. Bed was firm but comfortable for me, hubby not so much. We were only there one night. Loved having shampoo, shower gel, hand soap, lotion in bottles on the wall off the shower and by the sink. Only thing I wish I had seen was more exterior lighting. Skating rink right behind building gave us a peek back to our childhood as we saw skaters within the building skating and having fun.

10

Cheri

6 Sept 2023

·

Stayed 1 night

Very nice facility and staff. Easy access to the interstate

10

Mary

22 Jun 2025

·

Stayed 1 night

Spacious room, very clean, beautiful decor. Helpful and responsive staff. Good party. Good location near highway

10

Lisa M

1 Sept 2023

·

Stayed 1 night

Check in was quick and friendly; cookies also greeted us when we arrived. Lobby and room was very clean. Easy access from major highway. Definitely would stay again.

10

Linda

1 Sept 2025

·

Stayed 2 nights

Nice, clean hotel right on I-70. Staff was friendly and helpful! Good breakfast choices. Would definitely stay here again!

10

Valerie

16 Jan 2023

·

Stayed 19,368 nights

Very nice place to stay. Area was quiet, the hotel was clean and comfortable.

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Dining

Breakfast feedback is mixed: many enjoyed it and mentioned good variety, while others cited limited hot options, early closure, or slow restocking.

Related guest reviews

10

Christina

8 Oct 2025

·

Stayed 2 nights

The breakfast was satisfactory. The breakfast staff were polite & efficient.

10

PHUONG

16 Jun 2025

·

Stayed 1 night

Super nice staff, clean hotel, great breakfast options!

8

Aaliyah

19 Oct 2025

·

Stayed 1 night

We had a wonderful time! The only downside is that they were supposed to serve breakfast until 11 am, and they closed it a little after 10 am. Other than that, we absolutely would consider staying here again!

6

Larry

19 May 2024

·

Stayed 1 night

The bed was not made up well and the pillows were puny and crumpled up. I thought maybe the bed had been used and a cleaning lady came in and fluffed up the pillows. The lady who handled the breakfast seemed overwhelmed and probably needed an assistant because it took about 15 minutes to replace the omelettes.

10

Haskell

11 Mar 2025

·

Stayed 1 night

Angel was very professional and enthusiastic at check-in ... made me glad I chose this property! The place looked fantastic ... everything was very upscale. Breakfast was terrific ... great quality and a wide variety. Will def be coming back.

6

Marybeth

14 Mar 2025

·

Stayed 2 nights

This was a very clean and pleasant area but breakfast was gone by 7am when my family went down to eat.

8

James

19 May 2024

·

Stayed 1 night

Good stay, breakfast staff needed another person

10

Robert

13 Oct 2025

·

Stayed 2 nights

It was very good very friendlly and cheerful the breakfast stafff was amazing very polite always filling food trays never ran out of any thing the room was very clean always liked staying at the hampton inns in the past this one rates at the top

8

Dave

8 Sept 2023

·

Stayed 1 night

Need biscuits and gravy for breakfast

4

Clifford

7 Dec 2025

·

Stayed 1 night

The breakfast was horrible. There was very little hot options and the only meat option was chicken sausage. We were lucky and Mcdonalds was across the road. We will not be returning to this hotel.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$111
February	US$115
March	US$124
April	US$136
May	US$151
June	US$139
July	US$150
August	US$152
September	US$160
October	US$153
November	US$130
December	US$122

Su	Mo	Tu	We	Th	Fr	Sa
1 $128	2 $156	3 $155	4 $159	5 $155	6 $163	7 $163
8 $128	9 $155	10 $158	11 $157	12 $155	13 $163	14 $163
15 $128	16 $157	17 $160	18 $160	19 $155	20 $163	21 $163
22 $128	23 $154	24 $162	25 $162	26 $162	27 $167	28 $171
29 $133	30 $165

Hampton Inn & Suites Richmond, IN

Prices for Hampton Inn & Suites Richmond, IN

Monthly average prices

About this property

Location

Guest reviews of Hampton Inn & Suites Richmond, IN

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24 $212
25 $156	26 $226	27 $230	28 $178	29 $173	30 $163	31 $163