Comfort Inn & Suites Amarillo East
Property description
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a fireplace in t...
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Guest reviews
8.2
Very good
Based on 1,000 verified reviews
Who stays here?
Business
3%
Couple
37%
Family
41%
Group
4%
Solo
12%
What guests think
AI-generated summary based on recent guest reviews
At Comfort Inn & Suites Amarillo East, guests often find clean rooms in a convenient location, but reviews also cite inconsistent housekeeping and maintenance, highway noise, and recurring closures or cleanliness problems with the pool, hot tub, and bar.
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10
Jennifer
5 Apr 2026
·
Stayed 1 night
Looks updated and upscaled! We have also stayed at the Amarillo West location which is in need of reno. Right now, Amarillo East is the preferred location.
Looks updated and upscaled! We have also stayed at the Amarillo West location which is in need of reno. Right now, Amarillo East is the preferred location.
6
Josephine
18 Mar 2026
·
Stayed 4 nights
We checked in as a family of 6. 2 adults and 4 kids ranging in age from 6 to 18. On arrival we only had 4 towels in the bathroom and no conditioner. When housekeeping came by, they took the 4 dirty towels, said they could only leave 2 clean ones, and i would need to ask for more towels from the front desk. If they are taking 4, why can they only leave 2? For a family of 6?!? Then she said that i would have to ask the front desk for conditioner as well. Mind you, the shampoo and conditioner are mounted in the shower. What would i do if they gave me the bottle?!? No worries, the front desk said they couldn't give me conditioner as you need a special kep to replace the bottle and only the head housekeeping person has it. 4 days, never got the conditioner or additional towels. On our first day there were signs up saying the hot tub was out of order, but the pool wad open. On day 2 I saw steam rising from the hot tub, so i asked the front desk if it was still out of order... it was fixed, they just forgot to remove the signs. When you check in they give you a little yellow paper with your key saying they hope you give them a 10 if you get a survey request. I had hoped to get basic services during my stay. To end on a good note, Carmen, the breakfast attendant, was super nice ans helpful. She kept the food fresh and the area clean.
We checked in as a family of 6. 2 adults and 4 kids ranging in age from 6 to 18. On arrival we only had 4 towels in the bathroom and no conditioner. When housekeeping came by, they took the 4 dirty towels, said they could only leave 2 clean ones, and i would need to ask for more towels from the front desk. If they are taking 4, why can they only leave 2? For a family of 6?!? Then she said that i would have to ask the front desk for conditioner as well. Mind you, the shampoo and conditioner are mounted in the shower. What would i do if they gave me the bottle?!? No worries, the front desk said they couldn't give me conditioner as you need a special kep to replace the bottle and only the head housekeeping person has it. 4 days, never got the conditioner or additional towels. On our first day there were signs up saying the hot tub was out of order, but the pool wad open. On day 2 I saw steam rising from the hot tub, so i asked the front desk if it was still out of order... it was fixed, they just forgot to remove the signs. When you check in they give you a little yellow paper with your key saying they hope you give them a 10 if you get a survey request. I had hoped to get basic services during my stay. To end on a good note, Carmen, the breakfast attendant, was super nice ans helpful. She kept the food fresh and the area clean.
8
douglas
18 Mar 2026
·
Stayed 1 night
It was too cold the hot tub was broken
It was too cold the hot tub was broken
10
Alisha
16 Mar 2026
·
Stayed 3 nights
Clean room excellent customer service
Clean room excellent customer service
8
Matt
16 Mar 2026
·
Stayed 1 night
Convenient location by gas and coffee for quick fueling in the morning
Convenient location by gas and coffee for quick fueling in the morning
2101 Interstate 40 East, Amarillo, Texas, United States of America
Location
A stay at Comfort Inn & Suites Amarillo East places you in the heart of Amarillo, within a 15-minute walk of American Quarter Horse Hall of Fame and American Quarter Horse Association. This hotel is 1.5 mi (2.5 km) from Amarillo Public Library and 1.6 mi (2.6 km) from Tri State Exposition.
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