Name: Hyatt Place Detroit/Utica
Address: 45400 Park Avenue, Utica, Michigan, United States of America, Utica, Michigan, US
Price range: US$98–US$174 per night
Rating: 8.55

What guests think

At Hyatt Place Detroit/Utica, guests frequently praise spacious, clean rooms, friendly staff, and a satisfying free breakfast, while a number note inconsistent facilities like the often-slow or single working elevator and a pool that can be cold or closed.

The location is convenient for shopping, dining, and highway access. Common drawbacks include occasional noise from traffic or HVAC, housekeeping on an every-other-day schedule, and sporadic front-desk delays during busy times. Overall, expect a comfortable, convenient stay with some operational hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool and parking receive positives, but facilities reliability is mixed: one elevator is often down or slow, and several guests found the pool cold or temporarily closed. A small lobby bar exists with limited hours or offerings.

Related guest reviews

10

Tina

16 Nov 2025

·

Stayed 1 night

Excellent front desk staff and the room was clean and comfortable. Only issue the pool water was cold.

10

James

29 Sept 2025

·

Stayed 2 nights

All was very good with the overall stay. One minor hickup: very slow elevators.

10

Keri

6 Jul 2024

·

Stayed 1 night

The pool was cold wished it was heated

6

Nadean

23 Jun 2025

·

Stayed 2 nights

Room was not clean found parts of shaver in bathroom garbage near couch stepped on sharp plastic though it was glass. Breakfast area was hot only 1 elevator working

4

Tim

17 Oct 2023

·

Stayed 2 nights

I liked the location but didn't like the following: Bed mattress is old and worn out & lumpy, furniture was dirty as well in the room. One of the elevators is not working and hasn't been for 2 months...REALLY! Pool has problems and cold water!

4

Hagop

6 Aug 2023

·

Stayed 1 night

I was disappointed the pool was close they said broken and one of elevators wasn't working we didnd enjoy the stay

8

Barbara

29 Sept 2023

·

Stayed 2 nights

The staff and the breakfast were superior. The elevators were not in working order. One was totally out of commission. We wished there was water available in the dining area after hours. The only coffee after hours was Starbucks.

8

Jonathan

23 Jun 2025

·

Stayed 2 nights

Only issue was only one elevator was working which created longer wait times. Overall it was good

6

Baron

28 Oct 2024

·

Stayed 2 nights

Pool was not available and one elevator was inoperable.Never cleaned our room for 2 days

2

Afzal

6 Aug 2023

·

Stayed 1 night

Swimming pool was out of order

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AI-generated summary based on recent guest reviews

Cleanliness

Most reviews describe very clean rooms and common areas, with fresh smells and well-kept spaces. However, recurring reports mention missed housekeeping, stains or odors, and occasional bugs that show inconsistent attention to detail.

Related guest reviews

6

Nadean

23 Jun 2025

·

Stayed 2 nights

Room was not clean found parts of shaver in bathroom garbage near couch stepped on sharp plastic though it was glass. Breakfast area was hot only 1 elevator working

4

chianti

1 Aug 2023

·

Stayed 2 nights

The room smelled like mildew, i would've gone to the staybridge suites but they were completely booked. Carpet may need to be changed in the entire hotel.

4

Sam

29 Jul 2023

·

Stayed 2 nights

Room service never came, our room’s walls were covered with filth, and the towels were never changed.

10

Lorraine

30 Dec 2025

·

Stayed 1 night

The room was clean and neat. Breakfast was good, fresh fruit and yogurt, eggs, sausage and French toast. Small variety of cereal, they even had oat milk. Donut holes, bread and bagels with toaster. Nice location for our visit.

6

Mohammad

31 Dec 2023

·

Stayed 1 night

The carpet was stained, the room was smelly and had to buy Febreeze to sustain it, furniture was outdated, but I know the property is going through a complete makeover, and hope I will revisit it when the work is completed.

8

Michael

9 Jun 2025

·

Stayed 8 nights

Although generally clean I found small bugs three times ( silverfish ?). This is the best property in the area without question. I’ve tried three other that are much worse.

2

Mario

31 Oct 2025

·

Stayed 2 nights

Room was not clean, the staff was very unfriendly

10

Atera

3 Jun 2025

·

Stayed 1 night

Really a nice and quiet hotel. Very clean

10

amy

12 Jun 2024

·

Stayed 1 night

Our night stay was quiet and convenient . Shower had the last person’s hair hanging on the wall. Rest of the room appeared clean

10

Lisa

11 Sept 2025

·

Stayed 2 nights

Very clean, friendly staff, great breakfast. Room was big

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Rooms

Many guests like the large, suite-style layout with comfortable beds, sitting areas, and fridges; several note recent renovations. Downsides include traffic or HVAC noise in some rooms, occasional uncomfortable beds, and the frequent absence of in-room microwaves.

Related guest reviews

10

Shannon

27 Sept 2025

·

Stayed 1 night

The front desk staff was welcoming and checked us in quickly. The room was spacious and clean. I’m a light sleeper and the room was very quiet. We travel often for sports and we’ll be staying at Hyatt Place again for sure! Highly recommend!

6

Tonya

17 Sept 2024

·

Stayed 5 nights

I've stayed here before, but probably not anymore, only because the beds are not comfortable at all. The hotel and area are not bad at all.

10

Margaret

25 May 2025

·

Stayed 2 nights

Large, well laid out room. Comfortable bed and couch. Lots of storage including pegs to hang coats or towels plus closet. Great service and breakfast! Quiet room, away from main road but easy access with lots of restaurants and shopping near by.

8

Paul D

19 Jun 2024

·

Stayed 1 night

Air conditioner in room was noisy all night

10

Charles

22 Apr 2025

·

Stayed 1 night

We love staying here and do so every time we are visiting our family. Only improvement we would like would be to add a microwave in the room. We will be back in September!

8

Rachel

24 Jun 2023

·

Stayed 1 night

Everything was clean and room was spacious. Hotel rooms are a bit dated and could use an upgrade. Bed was comfortable. AC unit was a bit loud and outdoor traffic was easy to hear unfortunately, even from the 4th floor. Bad window seals I think. Area felt safe and there was plenty to do with shopping and dining options. Breakfast options were ok.

6

Kathy

1 Nov 2025

·

Stayed 1 night

As members of Hyatt, we were told since we didn’t call them directly, we couldn’t drink the complimentary bottles of water in the room. When we checked in, there were no others guests but were three female employees visiting. We were an interruption to them. We left, went out to eat and the three were still standing around the the counter talking. When we returned they were still all there just chatting, no one working or speaking to us. Also, even though we chose the top floor to avoid noice of rooms above, it sounded like we had the windows open, it was so noisy all night with traffic and cars racing. We’ve stayed at that location a few times but last night was probably our last.

8

Troy

21 Sept 2025

·

Stayed 1 night

Great room comfortable bed. Could have used a microwave. Good breakfast

8

Michael

21 Apr 2023

·

Stayed 1 night

The staff here were probably the best I have experienced in a long time, and I travel every week! I really like the rooms in these hotels because you don’t feel cramped at all. This hotel is convenient and close to the highway, restaurants and shopping. They have a good fridge in the room which I appreciate very much. Really if they had a small microwave in the room I would give this place a 10

8

Peter

7 Jun 2024

·

Stayed 1 night

Spacious room with couch.

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Service

Staff are widely praised as friendly, welcoming, and helpful across many stays. Some guests experienced slow or delayed check-in, occasional rudeness, or limited housekeeping frequency and responsiveness.

Related guest reviews

10

LaRonda

25 Sept 2025

·

Stayed 2 nights

Came for a wedding! Front desk staff very welcoming and accommodating!

6

William

13 Sept 2024

·

Stayed 2 nights

Hotel was very busy and it seemed understaffed. Walls are thin, so there’s a lot of noise.

4

Mary

4 May 2023

·

Stayed 2 nights

Because my husband and I had stayed at Hyatt Place Utica several times when we came over to Michigan for the purpose of shopping, I liked the familiarity of the location, parking, front desk and I knew what to expect when I got inside my room. I had asked for and received an accessible King. Shower area was really great, with fold down seat, perfectly placed grab bars and pump action, wall mounted containers for cleansing. Water temp was excellent but there wasn't a strong flow of water out of the shower head. I stayed Sunday and Monday nights; left Tuesday morning. When I left for shopping on Monday morning, towels that needed replacing were neatly placed on the floor and both garbage cans were located side by side for easy access by housekeeping. When I returned, everything was exactly as I'd left them - nothing had been touched, no housekeeping had entered. I went to the front desk, inquired as to why - I didn't receive a reason, an apology nor even an offer to remove the garbage. The employee had been vacuuming one of the areas in the front lobby but even with the vacuum in hand never offered to come down to the room and do a bit of cleaning. She did ask if I wanted anything and I told her I needed replacement towels, hand towels, and wash cloths. 2 of each were placed into a bag and handed to me. I put the bag on my rollator I returned to my room. I appreciate that the hotel is under different management but there was definitely something lacking.

10

CHRISTINE

21 Sept 2025

·

Stayed 3 nights

The front desk staff...you got great people!!

10

Deborah

18 Jun 2024

·

Stayed 5 nights

I always stay here at the Hyatt when visiting family. The staff is wonderful, the facilities are comfortable and any issues are taken care of immediately. The breakfast is exceptionally tasty! The hotel is centrally located.

6

Daniel

4 Aug 2025

·

Stayed 1 night

Everything was excellent except for the lady who worked the front desk Saturday afternoon very rude and short like she didn't want to be working there.

10

Madelaine

11 Dec 2025

·

Stayed 3 nights

The staff was nice, helpful and professional. They went out of their way to help. Room was nice, clean and the bed was comfortable.

4

Monica

11 Mar 2025

·

Stayed 1 night

I didn't like the lady at the front desk, she was not nice. I had to wait 2 1/2 hrs to check in . my check in was at 3 I couldn't check in until 5:29 pm.because the rooms wasn't ready for check in.

10

Victor

30 Dec 2025

·

Stayed 1 night

Staff very friendly and helpful. Lots of space in rooms. Breakfast was great! Will Defs be back!

8

Caitlin

4 Aug 2025

·

Stayed 1 night

We stood around waiting for someone at the front desk for about 15 minutes but other than that it was a decent hotel for the price, had a hot breakfast, rooms were clean , and it was very quiet.

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Location

Convenient to Hall Road, highways, shopping, and restaurants; many find it safe and practical for local events. A few note traffic congestion nearby and occasional road noise.

Related guest reviews

8

Azharul

27 Sept 2024

·

Stayed 3 nights

Love the area where the hotel is located. Highways and restaurants/stores are all near by.

10

Margaret

25 May 2025

·

Stayed 2 nights

Large, well laid out room. Comfortable bed and couch. Lots of storage including pegs to hang coats or towels plus closet. Great service and breakfast! Quiet room, away from main road but easy access with lots of restaurants and shopping near by.

10

Sherry

20 Feb 2025

·

Stayed 1 night

Close to everything and quiet!!

10

Richard

11 Jul 2025

·

Stayed 1 night

Great location

10

Athanasia

15 Jul 2025

·

Stayed 3 nights

Location

10

Javonna

29 Apr 2024

·

Stayed 2 nights

The property was great. Everything was in walking distance. The beds were comfortable. The room was quiet. I just enjoyed everything about my stay.

10

Deborah

18 Jun 2024

·

Stayed 5 nights

I always stay here at the Hyatt when visiting family. The staff is wonderful, the facilities are comfortable and any issues are taken care of immediately. The breakfast is exceptionally tasty! The hotel is centrally located.

10

Aveleigh

21 Aug 2024

·

Stayed 1 night

Easy to get to property. Close to mall or stores on Hall Road

10

Anthony

4 Jul 2025

·

Stayed 1 night

Hotel itself was pretty solid. Only issue was location. Getting out to the main road during busy times was troublesome. Staff were very friendly, gym was clean.

10

Brittney

22 Jun 2025

·

Stayed 2 nights

It’s right off hall rd, hall rd has everything right there from good food to all shopping stores you need. The hotel it self is very well maintained and clean

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AI-generated summary based on recent guest reviews

Dining

Free breakfast draws frequent praise for quality and variety, though a few found it limited or repetitive. On-site dining is minimal; the small lobby bar has limited offerings, and some guests were disappointed by paid food quality or advertised options.

Related guest reviews

10

Larry

24 Aug 2023

·

Stayed 1 night

This was our first time here and we started off by a great greeting at check in. The service was amazing at any point we needed it during our stay. Rooms were big and spacious. Break was great for being included. The bar downstairs is open until 11pm. Don’t have any complaints to be honest. Would stay again.

8

Edith

14 Mar 2025

·

Stayed 4 nights

This is our 3rd time at this location. No complaints other than the breakfast was very boring.

10

Deana

17 Feb 2025

·

Stayed 2 nights

Great Breakfast, food was awesome and they used real plates and utensils, very nice touch. Very conveniently located and friendly front desk. The elevators were a little slow but still very excellent facility.

8

Jennifer

25 Aug 2023

·

Stayed 1 night

On their website, a restaurant (with a menu) and bar was listed. That was why we chose this hotel. We were in town for a concert. We wanted hassle free. Unfortunately, that didn’t happen. No restaurant and the tiny bar that was there (mine is bigger in my house and I offer more) was open until 11:00 pm. The website is misleading. However, it was clean and the front staff was friendly.

10

Lorraine

30 Dec 2025

·

Stayed 1 night

The room was clean and neat. Breakfast was good, fresh fruit and yogurt, eggs, sausage and French toast. Small variety of cereal, they even had oat milk. Donut holes, bread and bagels with toaster. Nice location for our visit.

6

Adrienne

10 Jul 2023

·

Stayed 1 night

The hotel is lovely and very clean. The staff is very friendly and efficient. The problem lies in the website says there's dining and a bar when it really isn't. I wanted a cocktail but the gentleman on staff struck me as not being fully knowledgeable in bartending, so I opted not to even order it. We only had a choice of wings, fries and pizza. There were cold sandwiches in a refrigerator case(not sure of freshness). Only one elevator was working and guests were allowing their children to play on the elevator. Other than that, we had a lovely stay.

10

Devorah

16 Jun 2025

·

Stayed 1 night

I had an amazing time, breakfast was delicious. I’d go back

10

Brenda

9 Dec 2024

·

Stayed 3 nights

We enjoyed our stay very much. Best breakfast with lots of hot items and fresh fruit! Would definitely stay here again!

10

Victor

30 Dec 2025

·

Stayed 1 night

Staff very friendly and helpful. Lots of space in rooms. Breakfast was great! Will Defs be back!

6

Melissa

26 Aug 2024

·

Stayed 1 night

My biggest complaint was that the hotel offered food but it was next to inedible. We got in late and ordered pizza and parmesan fries. Instead of trying to find a local pizza joint, we saw we could order right from them. Well the pizza was personal size, served hard as a rock with a sawdust flavor crust. It literally tasted like some thrift store pizza. The fries were of a small portion and seemed to be air fried to a crisp with shredded parm thrown on top. I really wanted a refund bc we threw it out. Breakfast the next morning was worse. My husband and daughters said the only thing edible were the sausage links. If you're going to offer food, and especially charge alot for it, it should be edible at the least. Otherwise, just have some menus from local spots available in each guest room. I travel often and really don't complain but this time I felt it necessary. This was my first time at a Hyatt hotel. The hotel itself was very clean and front desk staff at check in were pleasant. But the food quality was just nasty.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$100
February	US$99
March	US$105
April	US$102
May	US$121
June	US$114
July	US$114
August	US$124
September	US$111
October	US$113
November	US$112
December	US$107

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $120	16 $120	17 $120	18 $160	19 $174
20 $108	21 $105	22 $103	23 $102	24 $102	25 $174	26 $160
27 $98	28 $102	29 $109	30 $102

Su	Mo	Tu	We	Th	Fr	Sa
				1 $101	2 $141	3
4 $101	5 $101	6 $102	7 $101	8 $101	9 $162	10 $171
11 $101	12 $101	13 $101	14 $123	15 $124	16 $148	17 $149
18 $101	19 $101	20 $101	21 $101	22 $101	23 $117	24 $170
25 $101	26 $101	27 $101	28 $101	29 $101	30 $124	31 $127

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed (High Floor)

Room, 2 Double Beds

Room, 2 Double Beds, Accessible

Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed

Room, 1 King Bed, Accessible

Room, 2 Double Beds, Accessible, Bathtub

Room, 2 Double Beds (High Floor)

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hyatt Place Detroit/Utica

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Prices for upcoming dates