Holiday Inn Hangzhou West Lake by IHG
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About this property
Parking
Restaurant
Non-Smoking Rooms
Room Service
Housekeeping
Banquet Facilities
Location
Qinghefang Old Street (1.2 miles)
Phoenix Mosque (1.3 miles)
Museum of Traditional Chinese Medicine (1.3 miles)
Hu Xueyan Former Residence (1.3 miles)
Si Cheng Church (1.4 miles)
Wushan Night Market (1.4 miles)
Room options
9
Room, 2 Twin Beds, Accessible
Sleeps 2
258 ft²
8
Standard Room, 1 King Bed
Sleeps 2
248 ft²
9
Premium Room, 1 King Bed, City View
Sleeps 4
301 ft²
5
Standard Room
258 ft²
10
Suite, 1 King Bed
Sleeps 4
388 ft²
8
Family Room, 1 King Bed with Sofa Bed (Kids Theme)
Sleeps 4
9
Standard Room, 2 Twin Beds
Sleeps 2
258 ft²
7
Standard Room, Japanese Futon, City View
215 ft²
Guest reviews of Holiday Inn Hangzhou West Lake by IHG
Based on 125 verified reviews
Facilities
8
Cleanliness
8
Service
8.8
Patrick
Apr 27, 2026
·
Stayed 4 nights
MING SANG
Dec 6, 2025
·
Stayed 3 nights
Soon Lye
Nov 25, 2025
·
Stayed 2 nights
Arnaud
Dec 15, 2025
·
Stayed 4 nights
Property Policies
Check-in instructions
Everything you need to know for a smooth check-in.
Check-in
Check-out
From 14:00 to 00:00
Before 12:00
Good to know
Additional policies and info about this property.
Optional extras
Additional paid services you can request.
FAQs about Holiday Inn Hangzhou West Lake by IHG
Is parking available at the property?
Limited parking is available onsite, and it is free of charge.
What type of breakfast is offered and what are the serving hours?
Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee of approximately CNY 98 for adults and CNY 68 for children. Children aged 12 and younger eat free breakfast.
Does the property allow pets?
No pets and no service animals are allowed at this property.
What are the standard check-in and check-out times?
Check-in time is at 2:00 PM and check-out time is at 12:00 PM. Early or late check-in/check-out may be available upon request, and guests should contact the property in advance to arrange this.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including elevators and step-free entrances. However, specific details about accessible rooms and facilities are not provided.
What is the location of the property in relation to key landmarks?
The hotel is located in the heart of Hangzhou, within a 5-minute drive of Wushan Night Market and West Lake. It is approximately 2.8 miles from Hangzhou China Silk Town and Wulin Square. The nearest major airport is Hangzhou (HGH-Xiaoshan Intl.), located 26.3 km away.
What are the policies for guests staying with children?
Children aged 12 and younger can stay for free. The property is family-friendly, offering amenities suitable for families.
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Prices for upcoming dates
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Prices in USD for 2 guests, updated daily.