Holiday Inn Roanoke Airport - Conference CTR by IHG
$106
/ night
Avg. for September
Select dates to see prices and availability
$106
/ night
Avg. for September
Monthly average prices
Nightly prices at Holiday Inn Roanoke Airport - Conference CTR by IHG average $76 in December, the cheapest month, and $133 in May, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $87 |
| February | $85 |
| March | $100 |
| April | $87 |
| May | $133 |
| June | $97 |
| July | $97 |
| August | $90 |
| September | $106 |
| October | $124 |
| November | $94 |
| December | $76 |
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Sep · $106
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Most expensive: May (~$133)
Cheapest: December (~$76)
About this property
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and complimentary use of a nearby fitness facil...
Amenities
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and complimentary use of a nearby fitness facility.
Business amenities
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Roanoke? This hotel has 55972 square feet (5200 square meters) of space consisting of conference space and 11 meeting rooms. Self parking (subject to charges) is available onsite.
Dining
Enjoy a satisfying meal at Black Birch Restaurant serving guests of Holiday Inn Roanoke Airport – Conference CTR by IHG. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Rooms
Make yourself at home in one of the 153 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 50-inch LCD televisions with satellite programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Location
With a stay at Holiday Inn Roanoke Airport – Conference CTR by IHG in Roanoke (Miller Court/Arrowood), you'll be within a 10-minute drive of Carilion Roanoke Memorial Hospital and Regal Valley View Grande. This hotel is 11.8 mi (19 km) from Smith Mountain Lake and 1.7 mi (2.7 km) from Valley View Mall.
What's nearby
Valley View Mall(1.7 miles)
Regal Valley View Grande(2.4 miles)
Splash Valley at Green Ridge Recreation Center(3 miles)
AMF Hilltop Lanes(3 miles)
St. Andrews Catholic Church(3.8 miles)
Salem VA Medical Center(3.8 miles)
Roanoke Visitor Center(4 miles)
Berglund Center(4 miles)
O. Winston Link & Roanoke History Museum(4.1 miles)
City Market Building(4.2 miles)
Mill Mountain Theater(4.2 miles)
Hopkins Planetarium(4.2 miles)
Harrison Museum of African-American Culture(4.2 miles)
History Museum of Western Virginia(4.2 miles)
Art Museum of Western Virginia(4.2 miles)
The preferred airport for Holiday Inn Roanoke Airport – Conference CTR by IHG is Roanoke Regional Airport (ROA)(2.7 miles)
Parking
Restaurant
Swimming pool
Business Center
Room Service
Dry Cleaning
Location
3315 Ordway Drive, Miller Court/Arrowood, Roanoke, Virginia, United States of America
Valley View Mall (1.7 miles)
Regal Valley View Grande (2.4 miles)
Splash Valley at Green Ridge Recreation Center (3 miles)
AMF Hilltop Lanes (3 miles)
St. Andrews Catholic Church (3.8 miles)
Salem VA Medical Center (3.8 miles)
Room options
8
Standard Room, 2 Queen Beds
Room details
2 Queen Beds
Sleeps 4
220 ft²
Air ConditioningWi-Fi (Free)Refrigerator
6
Standard Room, 2 Queen Beds (Bath Shower Combo)
Room details
2 Queen Beds
Sleeps 4
220 ft²
Air ConditioningWi-Fi (Free)Refrigerator
6
Standard Room, 1 King Bed (Bath Shower Combination)
Room details
1 King Bed
Sleeps 2
220 ft²
Air ConditioningWi-Fi (Free)Refrigerator
9
Premium Room, 1 King Bed
Room details
1 King Bed
Sleeps 2
240 ft²
Air ConditioningWi-Fi (Free)Refrigerator
6
Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)
Room details
1 King Bed
Sleeps 2
220 ft²
Air ConditioningWi-Fi (Free)Bathtub
6
Standard Room
Room details
1 King Bed
2 Queen Beds
Sleeps 2
Air ConditioningWi-Fi (Free)Refrigerator
9
Standard Room, 1 King Bed
Room details
1 King Bed
Sleeps 2
220 ft²
Air ConditioningWi-Fi (Free)Refrigerator
6
Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)
Room details
1 King Bed
Sleeps 2
220 ft²
Air ConditioningWi-Fi (Free)Refrigerator
Guest reviews
7.7
Good
Based on 778 verified reviews
Who stays here?
Business
53%
Couple
15%
Family
23%
Group
5%
Solo
2%
What guests think
AI-generated summary based on recent guest reviews
Across recent reviews, Holiday Inn Roanoke Airport - Conference CTR by IHG is often described as clean and comfortable with friendly staff and a handy airport location, though experiences vary depending on the day and department.
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What guests think
Across recent reviews, Holiday Inn Roanoke Airport - Conference CTR by IHG is often described as clean and comfortable with friendly staff and a handy airport location, though experiences vary depending on the day and department.
Service problems reported include long front-desk lines, slow responses, and occasional room assignment mistakes, including keys to already occupied rooms. Guests also cite room-related issues such as noisy heaters, malfunctioning TVs or phones, thin walls, and odd layouts. Food and beverage feedback is mixed: breakfast ranges from well liked to confusingly priced or understocked, and the bar or restaurant is sometimes closed or limited. Expect a convenient stopover with good basics but inconsistent reliability.
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AI-generated summary based on recent guest reviews
Facilities
Guests highlight a clean pool, but food and beverage outlets are inconsistent, with multiple reports of the bar or restaurant closed or on limited hours.
Related guest reviews
8
Tammy
Dec 26, 2024
·
Stayed 1 night
This was the perfect day for us traveling with a service dog. We noticed many others enjoying the facilities as well with their pets. Our only disappointment was that we planned on the restaurant and bar being opened for our stay. Which is why we actually booked here. It would’ve been nice to know that they decided to close the facilities for the week so that we could prepare and plan accordingly.
This was the perfect day for us traveling with a service dog. We noticed many others enjoying the facilities as well with their pets. Our only disappointment was that we planned on the restaurant and bar being opened for our stay. Which is why we actually booked here. It would’ve been nice to know that they decided to close the facilities for the week so that we could prepare and plan accordingly.
10
Nancy
Jul 4, 2023
·
Stayed 2 nights
Very quiet and clean. Great toiletries in bathroom. Clean pool. Friendly check in
Very quiet and clean. Great toiletries in bathroom. Clean pool. Friendly check in
4
Deborah
Jun 30, 2025
·
Stayed 1 night
Last minute booking. Booked on road trip. Purposely booked for having dining / bar. There was no staff who showed up, so restaurant was closed. Hallways were dark and dingy. Elevators smelled like weed.
Last minute booking. Booked on road trip. Purposely booked for having dining / bar. There was no staff who showed up, so restaurant was closed. Hallways were dark and dingy. Elevators smelled like weed.
4
Erin
Oct 15, 2023
·
Stayed 1 night
It is definitely understaffed. Restaurant and bar were not open for the posted hours on a Saturday and Sunday. Room had many issues - broken tv, no hairdryer (which was never brought after I called the front desk), and toiletries were not stocked.
It is definitely understaffed. Restaurant and bar were not open for the posted hours on a Saturday and Sunday. Room had many issues - broken tv, no hairdryer (which was never brought after I called the front desk), and toiletries were not stocked.
10
Brad
Oct 31, 2023
·
Stayed 2 nights
Property was good. Just wish they had more than two towels in the room and maybe some at the pool. Also didn’t have a safe in room or any hotel info or local info in the room for viewing.
Property was good. Just wish they had more than two towels in the room and maybe some at the pool. Also didn’t have a safe in room or any hotel info or local info in the room for viewing.
8
Louis
Sep 5, 2024
·
Stayed 1 night
The bar/restaurant was sub-par. Poorly mixed drink, no beer taps available at the taproom. Breakfast was minimal.
The bar/restaurant was sub-par. Poorly mixed drink, no beer taps available at the taproom. Breakfast was minimal.
6
Leon
Apr 6, 2023
·
Stayed 1 night
Nice property, but the restuarant was limited, the bar closed at 9:00. The next morning we went to breakfast at 8:45. The food that was there was ok, but many items were gone and not replenished.
Nice property, but the restuarant was limited, the bar closed at 9:00. The next morning we went to breakfast at 8:45. The food that was there was ok, but many items were gone and not replenished.
10
Vansh N
Oct 23, 2023
·
Stayed 1 night
Nice clean property. The main reason for staying here was airport shuttle but when I went to schedule it, they said they don’t provide the service. So if that was updated on the site, it would have been helpful.
Nice clean property. The main reason for staying here was airport shuttle but when I went to schedule it, they said they don’t provide the service. So if that was updated on the site, it would have been helpful.
6
Timothy
Sep 10, 2023
·
Stayed 2 nights
The hotel itself is OK. But if you’re looking for a place to eat, you can avoid the bar and restaurant down in the lobby area. It was never open and the drafts for the beer we’re not operable. Staff was ok and the room itself was clean. Probably would not recommend with all the other hotel choices around this area.
The hotel itself is OK. But if you’re looking for a place to eat, you can avoid the bar and restaurant down in the lobby area. It was never open and the drafts for the beer we’re not operable. Staff was ok and the room itself was clean. Probably would not recommend with all the other hotel choices around this area.
10
Monique
Apr 5, 2024
·
Stayed 1 night
The only thing I didn't like was the '89 box Chevy sound the heater-A/C unit makes; def made it a bit difficult to stay asleep. Other than that, the stay was awesome. Room has a modern touch that makes you appreciate your money spent there. It's conveniently located near major stores & restaurants; literally nothing is too far away from this location. The clean pool was definitely the icing on the cake. The pool room was nice & warm giving the water a much more tolerable approache to dive right in. Pool towels were provided & plenty; just wish they were located inside the warm pool room opposed to the freezing corridor.
The only thing I didn't like was the '89 box Chevy sound the heater-A/C unit makes; def made it a bit difficult to stay asleep. Other than that, the stay was awesome. Room has a modern touch that makes you appreciate your money spent there. It's conveniently located near major stores & restaurants; literally nothing is too far away from this location. The clean pool was definitely the icing on the cake. The pool room was nice & warm giving the water a much more tolerable approache to dive right in. Pool towels were provided & plenty; just wish they were located inside the warm pool room opposed to the freezing corridor.
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests found rooms very clean, yet several report dirty bathrooms, odors, stained sheets, and hallways or carpets needing better upkeep.
Related guest reviews
6
Gladys
Jun 23, 2024
·
Stayed 1 night
Hallway carpet on 4th floor needed vacuuming.
Hallway carpet on 4th floor needed vacuuming.
10
Nicole
Dec 4, 2025
·
Stayed 2 nights
Cleanliness, friendly greeting at the desk, the breakfast was good.
Cleanliness, friendly greeting at the desk, the breakfast was good.
6
Krystle
Jan 9, 2023
·
Stayed 19,365 nights
The bathroom was not clean. The shower had black in the grout. We were also hassled by an employee at breakfast who told my husband to give him a good tip and he would let them in to eat. Kinda bold and rude. I paid extra for breakfast and I guess I was supposed to get a ticket for breakfast but was not given one. Overall disappointing this trip.
The bathroom was not clean. The shower had black in the grout. We were also hassled by an employee at breakfast who told my husband to give him a good tip and he would let them in to eat. Kinda bold and rude. I paid extra for breakfast and I guess I was supposed to get a ticket for breakfast but was not given one. Overall disappointing this trip.
8
Carol
Nov 30, 2025
·
Stayed 2 nights
Room and hotel were very clean. Staff at front desk was personable and knowledgeable.
Room and hotel were very clean. Staff at front desk was personable and knowledgeable.
4
Tracey
Jul 10, 2025
·
Stayed 1 night
The smell of the room, ventilation not good and cleanliness was not good.
The smell of the room, ventilation not good and cleanliness was not good.
2
Christopher
Oct 9, 2023
·
Stayed 1 night
I arrived and it took 10 minutes for the guy manning the check-in desk to arrive to the check in desk. I was given a room on the 2nd floor. I stepped off the elevator on the second floor and immediately smelled marijuana smoke. The entire floor smelled of marijuana smoke. I asked for a new room and was provided one on the fourth floor. The desk manager neither apologized for the inconvenience nor for the fact that the hotel is a non-smoking hotel and yet it reeked of smoke. The new room's shower had dozens of spots with mold and mildew. I have stayed at multiple Holiday Inns in the past and this was by far the worst experience by a mile. I do not recommend staying at this hotel if you are in Roanoke and need a place to stay.
I arrived and it took 10 minutes for the guy manning the check-in desk to arrive to the check in desk. I was given a room on the 2nd floor. I stepped off the elevator on the second floor and immediately smelled marijuana smoke. The entire floor smelled of marijuana smoke. I asked for a new room and was provided one on the fourth floor. The desk manager neither apologized for the inconvenience nor for the fact that the hotel is a non-smoking hotel and yet it reeked of smoke. The new room's shower had dozens of spots with mold and mildew. I have stayed at multiple Holiday Inns in the past and this was by far the worst experience by a mile. I do not recommend staying at this hotel if you are in Roanoke and need a place to stay.
2
Manosi
Oct 26, 2024
·
Stayed 2 nights
Upon arrival, we were assigned a room that was clearly not cleaned. The room was in disarray, suggesting it needed to be properly prepared for occupancy. To make matters worse, when I returned to the front desk to address the issue, I was given a key to another already occupied room. This error caused unnecessary inconvenience and stress. Furthermore, our room service request needed to have been handled more appropriately. Upon returning to our room for the second day, I discovered that only one bed had been made, and the bathroom had not been cleaned or restocked with fresh towels. In addition, all the towels were rolling here and there on the bathroom floor (which we did not do while we left the room). After all these incidents, the front desk lady did not even apologize. I have always chosen the Holiday Inn while traveling because I enjoy staying there. But this experience was worse than I could have imagined. We felt unsafe for the whole time. Before putting someone in the work, the hotel management should train them so that customers do not feel unsafe and unwelcome. This stay was a waste of money and time.
Upon arrival, we were assigned a room that was clearly not cleaned. The room was in disarray, suggesting it needed to be properly prepared for occupancy. To make matters worse, when I returned to the front desk to address the issue, I was given a key to another already occupied room. This error caused unnecessary inconvenience and stress. Furthermore, our room service request needed to have been handled more appropriately. Upon returning to our room for the second day, I discovered that only one bed had been made, and the bathroom had not been cleaned or restocked with fresh towels. In addition, all the towels were rolling here and there on the bathroom floor (which we did not do while we left the room). After all these incidents, the front desk lady did not even apologize. I have always chosen the Holiday Inn while traveling because I enjoy staying there. But this experience was worse than I could have imagined. We felt unsafe for the whole time. Before putting someone in the work, the hotel management should train them so that customers do not feel unsafe and unwelcome. This stay was a waste of money and time.
4
Tressie
May 3, 2025
·
Stayed 1 night
I had to wait like 2 hours before I got a room and my bathroom was dirty it was a horrible stay while being out of town working
I had to wait like 2 hours before I got a room and my bathroom was dirty it was a horrible stay while being out of town working
10
Nicole
Dec 3, 2025
·
Stayed 2 nights
The hotel was very nice; clean, beds were comfortable. Price was good. We will stay again
The hotel was very nice; clean, beds were comfortable. Price was good. We will stay again
4
Abdulkader
Mar 7, 2025
·
Stayed 3 nights
I stayed for 3 nights. The sheet were dirty when I arrived and the haven’t changed them! The AC is very loud!
I stayed for 3 nights. The sheet were dirty when I arrived and the haven’t changed them! The AC is very loud!
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally comfortable with good beds and a modern feel for the price, but multiple reviews note noisy HVAC, malfunctioning TVs or phones, thin walls, awkward layouts, and occasional missing or nonworking in-room features.
Related guest reviews
2
Keith
May 17, 2025
·
Stayed 2 nights
This hotel is old and a little seedy looking and we have never before seen a room with NO closet. There were just two coat hooks and to make matters worse they were in a corner making it impossible to hang even a single one. Unbelievable. My wife had nice dresses to hang. We left!!’ Terrible experience.
This hotel is old and a little seedy looking and we have never before seen a room with NO closet. There were just two coat hooks and to make matters worse they were in a corner making it impossible to hang even a single one. Unbelievable. My wife had nice dresses to hang. We left!!’ Terrible experience.
6
Oscar
Aug 20, 2025
·
Stayed 1 night
My only bad thing was tv is was not working I call the front desk and send someone to try to figure out only thing he said not long to ago they change the tv’s and some was not working he couldn’t figure out only he said he will let the front desk the tv was not working
My only bad thing was tv is was not working I call the front desk and send someone to try to figure out only thing he said not long to ago they change the tv’s and some was not working he couldn’t figure out only he said he will let the front desk the tv was not working
4
Dandora
Jun 4, 2025
·
Stayed 2 nights
Barely liked it. It was a disappointing stay. No refrigerator withfreezer compartment. No secured means of securing important docs or personal effects. Having to get water from bathroom to brew beverages.No blankets or
Barely liked it. It was a disappointing stay. No refrigerator withfreezer compartment. No secured means of securing important docs or personal effects. Having to get water from bathroom to brew beverages.No blankets or
8
Omar
Jul 1, 2024
·
Stayed 2 nights
When I turn the shower on full blast the shower base fills easily. It would overflow if I didn’t turn it down. Maybe a drain unclogging. Room 217
When I turn the shower on full blast the shower base fills easily. It would overflow if I didn’t turn it down. Maybe a drain unclogging. Room 217
2
Mackenzie
Dec 12, 2024
·
Stayed 1 night
Air conditioner in the room was extremely loud and heat was turned on to high when we arrived to the room, room was not clean with leftover wrappers everywhere. Phone did not work, tv turned on but did not change channels. Hotel “restaurant” food was barely edible. We are traveling cross country and have stayed at IHG every night, this was by far the worst one.
Air conditioner in the room was extremely loud and heat was turned on to high when we arrived to the room, room was not clean with leftover wrappers everywhere. Phone did not work, tv turned on but did not change channels. Hotel “restaurant” food was barely edible. We are traveling cross country and have stayed at IHG every night, this was by far the worst one.
6
Norma Anne
Mar 10, 2025
·
Stayed 1 night
Walls are thin and any noise from adjoining rooms carries through easily. That was the major downside. I could clearly hear the TV from the room next to us. We couldn't get a bottle of water from the cafe or the bar, and we were told that they were sold out. We didn't pay a lot and i guess it all came out about as expected. The bed was comfortable and the room spotlessly clean.
Walls are thin and any noise from adjoining rooms carries through easily. That was the major downside. I could clearly hear the TV from the room next to us. We couldn't get a bottle of water from the cafe or the bar, and we were told that they were sold out. We didn't pay a lot and i guess it all came out about as expected. The bed was comfortable and the room spotlessly clean.
10
Nicole
Dec 3, 2025
·
Stayed 2 nights
The hotel was very nice; clean, beds were comfortable. Price was good. We will stay again
The hotel was very nice; clean, beds were comfortable. Price was good. We will stay again
10
Monique
Apr 5, 2024
·
Stayed 1 night
The only thing I didn't like was the '89 box Chevy sound the heater-A/C unit makes; def made it a bit difficult to stay asleep. Other than that, the stay was awesome. Room has a modern touch that makes you appreciate your money spent there. It's conveniently located near major stores & restaurants; literally nothing is too far away from this location. The clean pool was definitely the icing on the cake. The pool room was nice & warm giving the water a much more tolerable approache to dive right in. Pool towels were provided & plenty; just wish they were located inside the warm pool room opposed to the freezing corridor.
The only thing I didn't like was the '89 box Chevy sound the heater-A/C unit makes; def made it a bit difficult to stay asleep. Other than that, the stay was awesome. Room has a modern touch that makes you appreciate your money spent there. It's conveniently located near major stores & restaurants; literally nothing is too far away from this location. The clean pool was definitely the icing on the cake. The pool room was nice & warm giving the water a much more tolerable approache to dive right in. Pool towels were provided & plenty; just wish they were located inside the warm pool room opposed to the freezing corridor.
8
Maria
Mar 12, 2024
·
Stayed 1 night
Heater very noisy. Paint peeling off ceiling. Frig not working properly
Heater very noisy. Paint peeling off ceiling. Frig not working properly
4
Brian
Feb 3, 2024
·
Stayed 1 night
TV did not work and the phone was disconnected.
TV did not work and the phone was disconnected.
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AI-generated summary based on recent guest reviews
Service
Staff are often friendly and helpful, but reliability is a recurring issue: long front-desk lines, slow responses, room-assignment mistakes (including occupied rooms), housekeeping lapses, and inconsistent handling of requests or billing.
Related guest reviews
10
Tammy
Jul 20, 2024
·
Stayed 1 night
The staff was very friendly. The room was very clean and comfortable. Breakfast was Awesome. The 2 guys that were cleaning around the area was very friendly. The muffins were especially delicious. All over great experience.
The staff was very friendly. The room was very clean and comfortable. Breakfast was Awesome. The 2 guys that were cleaning around the area was very friendly. The muffins were especially delicious. All over great experience.
4
Norman
May 4, 2025
·
Stayed 2 nights
The property was fine - a mid-level hotel like any other. But the service was very poor - the front desk was excruciatingly slow every time we interacted, with a continuous line of frustrated travelers. Never seemed to cause the staff to work harder or faster. The cleaning crew kept trying to enter our room despite the "do not disturb" sign on the door. Then they deactivated our cards midway through our stay. All in all, extremely mediocre service which means a lack of decent management.
The property was fine - a mid-level hotel like any other. But the service was very poor - the front desk was excruciatingly slow every time we interacted, with a continuous line of frustrated travelers. Never seemed to cause the staff to work harder or faster. The cleaning crew kept trying to enter our room despite the "do not disturb" sign on the door. Then they deactivated our cards midway through our stay. All in all, extremely mediocre service which means a lack of decent management.
10
Thomas
Sep 5, 2025
·
Stayed 1 night
Young lady that helped me check was very and pleasant we need more people like her excellent
Young lady that helped me check was very and pleasant we need more people like her excellent
4
Tressie
May 3, 2025
·
Stayed 1 night
I had to wait like 2 hours before I got a room and my bathroom was dirty it was a horrible stay while being out of town working
I had to wait like 2 hours before I got a room and my bathroom was dirty it was a horrible stay while being out of town working
2
Angela
Jul 29, 2024
·
Stayed 2 nights
Upon arrival, I had to call for soap for the sink to wash my hands. The TV was not working properly. It took three people to assist in getting it fixed, which prolonged my time and getting relaxed after a 4 Hour drive. The next day, at 3 PM I called to ask when I would get housekeeping because I needed towels and washcloths. Housekeeping never arrived, I was called back to ask if you would come when I stated no, I was told someone would bring me the towels and washcloths. I waited another hour, finally I went downstairs to get it myself. When I arrive back to the room, the key card didn’t work. It was just an overall bad experience. I don’t think that anyone was concerned. Housekeeping never came so the linen on the bed was not changed nor were any of the trash liners removed. I had to smell my leftover food the entire time I was there.
Upon arrival, I had to call for soap for the sink to wash my hands. The TV was not working properly. It took three people to assist in getting it fixed, which prolonged my time and getting relaxed after a 4 Hour drive. The next day, at 3 PM I called to ask when I would get housekeeping because I needed towels and washcloths. Housekeeping never arrived, I was called back to ask if you would come when I stated no, I was told someone would bring me the towels and washcloths. I waited another hour, finally I went downstairs to get it myself. When I arrive back to the room, the key card didn’t work. It was just an overall bad experience. I don’t think that anyone was concerned. Housekeeping never came so the linen on the bed was not changed nor were any of the trash liners removed. I had to smell my leftover food the entire time I was there.
6
Chris
Feb 24, 2025
·
Stayed 1 night
Again a very nice place.. Second time in a row I’ve stayed here and was given a room that someone else was in. Luckily again they were understanding when I walked in. Just safety and security concerns for every one involved that need to be addressed
Again a very nice place.. Second time in a row I’ve stayed here and was given a room that someone else was in. Luckily again they were understanding when I walked in. Just safety and security concerns for every one involved that need to be addressed
10
Ethan
Oct 23, 2023
·
Stayed 1 night
Customer service was great and check-in was quick and easy!
Customer service was great and check-in was quick and easy!
6
Beverly
May 7, 2023
·
Stayed 1 night
Total of 8 guests were given rooms that were already occupied. I walked into a room that a couple was already there eating dinner. Very dangerous. They claimed it was a computer glitch.
Total of 8 guests were given rooms that were already occupied. I walked into a room that a couple was already there eating dinner. Very dangerous. They claimed it was a computer glitch.
2
Lindsey
Dec 7, 2025
·
Stayed 1 night
Upon arriving at the hotel, there was no one at the front desk. After waiting approx 10 minutes, I had to walk to the bar (which was not great, as I had my 6 year old with me) to ask the bartender where I might find the front desk staff. He advised that they were "around" and would probably be back soon. When the staff did arrive, they did not allow my 6 year old and I to stay in the room that we had paid for and confirmed payment for via email. This trip was very important to my daughter as it was a very special treat, and one we had been planning for quite a while. We purchased it during black Friday sales in order to afford it. My daughter had talked of nothing but this hotel stay for weeks. While the concierge was telling us we couldn't stay, she was incredibly rude and unapologetic despite the fact that my daughter was near tears. She let us know in an unbothered tone and facial expression that "this happens all the time." Which begs the question, why hasn't Holiday Inn done anything to address this problem, which upon further inspection, does in fact happen so much, IT WAS COVERED ON THE LOCAL NEWS!!!!!!! The concierge dismissively told us that if we wanted our money back, we would need to sit through constumer service with hotels.com as this "wasn't her problem", and then aggressively and repeatedly yelled "have a nice day" as we were leaving. As a Roanoker, I can honestly say I do not care to have a business in our area that specifically discriminates against locals.
Upon arriving at the hotel, there was no one at the front desk. After waiting approx 10 minutes, I had to walk to the bar (which was not great, as I had my 6 year old with me) to ask the bartender where I might find the front desk staff. He advised that they were "around" and would probably be back soon. When the staff did arrive, they did not allow my 6 year old and I to stay in the room that we had paid for and confirmed payment for via email. This trip was very important to my daughter as it was a very special treat, and one we had been planning for quite a while. We purchased it during black Friday sales in order to afford it. My daughter had talked of nothing but this hotel stay for weeks. While the concierge was telling us we couldn't stay, she was incredibly rude and unapologetic despite the fact that my daughter was near tears. She let us know in an unbothered tone and facial expression that "this happens all the time." Which begs the question, why hasn't Holiday Inn done anything to address this problem, which upon further inspection, does in fact happen so much, IT WAS COVERED ON THE LOCAL NEWS!!!!!!! The concierge dismissively told us that if we wanted our money back, we would need to sit through constumer service with hotels.com as this "wasn't her problem", and then aggressively and repeatedly yelled "have a nice day" as we were leaving. As a Roanoker, I can honestly say I do not care to have a business in our area that specifically discriminates against locals.
4
Harry
Apr 13, 2025
·
Stayed 2 nights
I checked in Friday afternoon and came back Saturday afternoon and I was locked out of my room because someone lost paperwork and deleted my reservation. Had to spend over an hour trying to get back into my room that I had paid for and signed for. And was told that I wasn’t even allowed to get my belongings out of the room
I checked in Friday afternoon and came back Saturday afternoon and I was locked out of my room because someone lost paperwork and deleted my reservation. Had to spend over an hour trying to get back into my room that I had paid for and signed for. And was told that I wasn’t even allowed to get my belongings out of the room
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AI-generated summary based on recent guest reviews
Location
Convenient for the airport and major roads, with an easy drive to downtown; there is little within walking distance.
Related guest reviews
10
Ramona
Oct 27, 2024
·
Stayed 1 night
We had a great breakfast with organic and free range options. The room was nice and clean. There are other hotels in the area and there’s not much to walk to but it’s a short ride to downtown area where there are plenty of restaurants. I would stay here again.
We had a great breakfast with organic and free range options. The room was nice and clean. There are other hotels in the area and there’s not much to walk to but it’s a short ride to downtown area where there are plenty of restaurants. I would stay here again.
10
Kimberly
Sep 27, 2025
·
Stayed 1 night
Only stayed to catch an early flight. It was clean, and quiet.
Only stayed to catch an early flight. It was clean, and quiet.
10
Avia
Jul 7, 2024
·
Stayed 2 nights
This was perfect for the softball tournament we were in town for. Located close to everything significant. Hotel was clean, updated & the beds were comfortable. The staff was also very friendly!
This was perfect for the softball tournament we were in town for. Located close to everything significant. Hotel was clean, updated & the beds were comfortable. The staff was also very friendly!
10
Nancy
Sep 28, 2025
·
Stayed 2 nights
Clean & easy location
Clean & easy location
8
Charles Albert Concepcion
Dec 4, 2024
·
Stayed 1 night
My recent stay at the Holiday Inn Roanoke Airport – Conference CTR was quite pleasant. The hotel's location, just a short drive from the airport, was a major plus. The room was clean, comfortable, and well-appointed. The staff was friendly and helpful, making check-in and check-out a breeze. While the hotel's amenities were standard, they were sufficient for a short stay. The on-site restaurant offered decent food options, and the breakfast buffet was a good way to start the day. Overall, I would recommend this hotel to anyone looking for a comfortable and convenient place to stay in Roanoke.
My recent stay at the Holiday Inn Roanoke Airport – Conference CTR was quite pleasant. The hotel's location, just a short drive from the airport, was a major plus. The room was clean, comfortable, and well-appointed. The staff was friendly and helpful, making check-in and check-out a breeze. While the hotel's amenities were standard, they were sufficient for a short stay. The on-site restaurant offered decent food options, and the breakfast buffet was a good way to start the day. Overall, I would recommend this hotel to anyone looking for a comfortable and convenient place to stay in Roanoke.
8
Rebecca
May 27, 2023
·
Stayed 1 night
Property was lovely, but people kept walking by our window which faced a vacant field. There was a beat-up mobile home on the parking lot, that seemed to be occupied. I worried that our car might not be safe and that the occupants might be trying to look in our window.
Property was lovely, but people kept walking by our window which faced a vacant field. There was a beat-up mobile home on the parking lot, that seemed to be occupied. I worried that our car might not be safe and that the occupants might be trying to look in our window.
10
Monique
Apr 5, 2024
·
Stayed 1 night
The only thing I didn't like was the '89 box Chevy sound the heater-A/C unit makes; def made it a bit difficult to stay asleep. Other than that, the stay was awesome. Room has a modern touch that makes you appreciate your money spent there. It's conveniently located near major stores & restaurants; literally nothing is too far away from this location. The clean pool was definitely the icing on the cake. The pool room was nice & warm giving the water a much more tolerable approache to dive right in. Pool towels were provided & plenty; just wish they were located inside the warm pool room opposed to the freezing corridor.
The only thing I didn't like was the '89 box Chevy sound the heater-A/C unit makes; def made it a bit difficult to stay asleep. Other than that, the stay was awesome. Room has a modern touch that makes you appreciate your money spent there. It's conveniently located near major stores & restaurants; literally nothing is too far away from this location. The clean pool was definitely the icing on the cake. The pool room was nice & warm giving the water a much more tolerable approache to dive right in. Pool towels were provided & plenty; just wish they were located inside the warm pool room opposed to the freezing corridor.
6
Jane
Apr 15, 2023
·
Stayed 1 night
The location was convenient to downtown, Blue Ridge Parkway and Route 81. However, when we were going to take showers the next morning we discovered that we had no bath towels.
The location was convenient to downtown, Blue Ridge Parkway and Route 81. However, when we were going to take showers the next morning we discovered that we had no bath towels.
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AI-generated summary based on recent guest reviews
Dining
Breakfast earns praise from several guests, but policies and execution are uneven: extra charges or confusion about inclusion, items not replenished, and the bar/restaurant sometimes closed or limited.
Related guest reviews
2
Bob
Aug 19, 2023
·
Stayed 1 night
Continental breakfast was denied even though it is in the Expedia receipt Poor explanation check in guy says Expedia is third party go contact them I am not responsible For breakfast. This is first time we are asked to pay 9.99 per head
Continental breakfast was denied even though it is in the Expedia receipt Poor explanation check in guy says Expedia is third party go contact them I am not responsible For breakfast. This is first time we are asked to pay 9.99 per head
10
Nicole
Dec 4, 2025
·
Stayed 2 nights
Cleanliness, friendly greeting at the desk, the breakfast was good.
Cleanliness, friendly greeting at the desk, the breakfast was good.
10
Charisse
Apr 14, 2025
·
Stayed 1 night
The room was very clean and the dove soap dispensers were a nice addition to the bathroom, love that. I love the breakfast section which was an addition cost but was worth the price!!!
The room was very clean and the dove soap dispensers were a nice addition to the bathroom, love that. I love the breakfast section which was an addition cost but was worth the price!!!
4
Deborah
Jun 30, 2025
·
Stayed 1 night
Last minute booking. Booked on road trip. Purposely booked for having dining / bar. There was no staff who showed up, so restaurant was closed. Hallways were dark and dingy. Elevators smelled like weed.
Last minute booking. Booked on road trip. Purposely booked for having dining / bar. There was no staff who showed up, so restaurant was closed. Hallways were dark and dingy. Elevators smelled like weed.
4
Erin
Oct 15, 2023
·
Stayed 1 night
It is definitely understaffed. Restaurant and bar were not open for the posted hours on a Saturday and Sunday. Room had many issues - broken tv, no hairdryer (which was never brought after I called the front desk), and toiletries were not stocked.
It is definitely understaffed. Restaurant and bar were not open for the posted hours on a Saturday and Sunday. Room had many issues - broken tv, no hairdryer (which was never brought after I called the front desk), and toiletries were not stocked.
10
Ramona
Oct 27, 2024
·
Stayed 1 night
We had a great breakfast with organic and free range options. The room was nice and clean. There are other hotels in the area and there’s not much to walk to but it’s a short ride to downtown area where there are plenty of restaurants. I would stay here again.
We had a great breakfast with organic and free range options. The room was nice and clean. There are other hotels in the area and there’s not much to walk to but it’s a short ride to downtown area where there are plenty of restaurants. I would stay here again.
8
Louis
Sep 5, 2024
·
Stayed 1 night
The bar/restaurant was sub-par. Poorly mixed drink, no beer taps available at the taproom. Breakfast was minimal.
The bar/restaurant was sub-par. Poorly mixed drink, no beer taps available at the taproom. Breakfast was minimal.
10
KEVIN
May 27, 2024
·
Stayed 1 night
Everything about this hotel was good. Breakfast is always good when they offer between bacon and sausage and not just sausage. I have solely booked hotels on the breakfast menu alone and Holiday Inn has the best breakfast.
Everything about this hotel was good. Breakfast is always good when they offer between bacon and sausage and not just sausage. I have solely booked hotels on the breakfast menu alone and Holiday Inn has the best breakfast.
6
Leon
Apr 6, 2023
·
Stayed 1 night
Nice property, but the restuarant was limited, the bar closed at 9:00. The next morning we went to breakfast at 8:45. The food that was there was ok, but many items were gone and not replenished.
Nice property, but the restuarant was limited, the bar closed at 9:00. The next morning we went to breakfast at 8:45. The food that was there was ok, but many items were gone and not replenished.
6
Timothy
Sep 10, 2023
·
Stayed 2 nights
The hotel itself is OK. But if you’re looking for a place to eat, you can avoid the bar and restaurant down in the lobby area. It was never open and the drafts for the beer we’re not operable. Staff was ok and the room itself was clean. Probably would not recommend with all the other hotel choices around this area.
The hotel itself is OK. But if you’re looking for a place to eat, you can avoid the bar and restaurant down in the lobby area. It was never open and the drafts for the beer we’re not operable. Staff was ok and the room itself was clean. Probably would not recommend with all the other hotel choices around this area.
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AI-generated summary based on recent guest reviews
10
Samuel
4 weeks ago
·
Stayed 4 nights
We enjoyed our stay especially the lobby lounge area. The rooms are clean and the staff is friendly. We thought breakfast should be included in our stay. We paid $9.98 per person. We expected to see more variety at breakfast, but it was the same every day
We enjoyed our stay especially the lobby lounge area. The rooms are clean and the staff is friendly. We thought breakfast should be included in our stay. We paid $9.98 per person. We expected to see more variety at breakfast, but it was the same every day
10
Alexander
4 weeks ago
·
Stayed 1 night
Only one nigth, Clean, well located, helpfull staff.
Only one nigth, Clean, well located, helpfull staff.
6
Hector
Aug 13, 2026
·
Stayed 1 night
It was nice seeing
It was nice seeing
10
Regina
Jul 7, 2026
·
Stayed 2 nights
Excellent stay
Excellent stay
10
sahadewa
Jul 5, 2026
·
Stayed 1 night
Best hotel, best breakfast and just need clean elevator and carpet need to be updated.
Best hotel, best breakfast and just need clean elevator and carpet need to be updated.
Property Policies
Check-in
Check-out
From 15:00 to 00:00
Before 11:00
FAQs about Holiday Inn Roanoke Airport - Conference CTR by IHG
Is parking available at the hotel?
Self parking is available on-site for a fee of USD 5.00 per day. Reservation is not required.
What type of breakfast is offered and what are the serving hours?
A buffet breakfast is available daily from 6:00 AM to 10:00 AM for a fee, which ranges from approximately USD 5.00 to 15.00 for adults and children.
Does the hotel allow pets?
Pets are allowed with a fee of USD 75 per pet, per night, with a maximum fee of USD 125 per stay. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.
What accessibility features does the hotel offer?
The hotel features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Additional accessibility features may be available upon request.
Where is the hotel located in relation to key landmarks?
The hotel is located in Roanoke, Virginia, within a 10-minute drive of Carilion Roanoke Memorial Hospital and Regal Valley View Grande. It is 1.7 miles from Valley View Mall and 11.8 miles from Smith Mountain Lake. Public transportation options may be available nearby.
Does the hotel have a swimming pool?
Yes, the hotel features an indoor swimming pool, which is accessible from 10:00 AM to 10:00 PM.
What are the hotel's policies for guests staying with children?
Children 18 years old and younger can stay for free when occupying the parent or guardian's room, using existing bedding, up to a maximum of four children.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-14: 155.0456392741699USD
- 2026-09-15: 140.89284322375488USD
- 2026-09-16: 140.89284322375488USD
- 2026-09-17: 140.06870744934082USD
- 2026-09-18: 107.94088904663086USD
- 2026-09-19: 130.75439929138182USD
- 2026-09-20: 98.72474762109374USD
- 2026-09-21: 146.55125043933106USD
- 2026-09-22: 148.28329644946288USD
- 2026-09-23: 109.54873899975586USD
- 2026-09-24: 109.54873899975586USD
- 2026-09-25: 127.4789384501953USD
- 2026-09-26: 118.73498675390624USD
- 2026-09-27: 102.17840854577636USD
- 2026-09-28: 109.54873899975586USD
- 2026-09-29: 105.78208358935547USD
- 2026-09-30: 105.78208358935547USD
- 2026-10-01: NO DATA
- 2026-10-02: NO DATA
- 2026-10-03: 228.8446810253906USD
- 2026-10-04: 102.54384899560546USD
- 2026-10-05: NO DATA
- 2026-10-06: 105.78208358935547USD
- 2026-10-07: 102.54384899560546USD
- 2026-10-08: 105.78208358935547USD
- 2026-10-09: 175.30238676196288USD
- 2026-10-10: 175.30238676196288USD
- 2026-10-11: 102.54384899560546USD
- 2026-10-12: 102.54384899560546USD
- 2026-10-13: 93.60758662829589USD
- 2026-10-14: 96.58757018225097USD
- 2026-10-15: 102.5690948876953USD
- 2026-10-16: NO DATA
- 2026-10-17: NO DATA
- 2026-10-18: 99.57474547045898USD
- 2026-10-19: 96.58757018225097USD
- 2026-10-20: 96.46412234729003USD
- 2026-10-21: 96.58757018225097USD
- 2026-10-22: 99.57474547045898USD
- 2026-10-23: 99.9052923651123USD
- 2026-10-24: 88.63136426110839USD
- 2026-10-25: 93.60758662829589USD
- 2026-10-26: 93.91856531579589USD
- 2026-10-27: 96.90692895666503USD
- 2026-10-28: 93.60758662829589USD
- 2026-10-29: 93.60758662829589USD
- 2026-10-30: 86.92239870043944USD
- 2026-10-31: 90.63477720336914USD
- 2026-11-01: 125.49706550024413USD
- 2026-11-02: 125.49706550024413USD
- 2026-11-03: 125.49706550024413USD
- 2026-11-04: 79.6770301307373USD
- 2026-11-05: 77.92732608032226USD
- 2026-11-06: 92.60228429003905USD
- 2026-11-07: 88.63136426110839USD
- 2026-11-08: 125.49706550024413USD
- 2026-11-09: 125.91105235693358USD
- 2026-11-10: 125.91105235693358USD
- 2026-11-11: 79.6770301307373USD
- 2026-11-12: 79.93622305004882USD
- 2026-11-13: NO DATA
- 2026-11-14: NO DATA
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Check-in must be done by someone who is at least 21 years old.
You'll be required to pay the following fully refundable deposit.
Deposit: USD 100.00 per accommodation, per stay
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, and window guards
- This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Pool access available from 10:00 AM to 10:00 PM.
- Up to 4 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- A car is not required for transportation to and from this property.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for buffet breakfast: approximately USD 5.00 to 15.00 for adults, and USD 5.00 to 15.00 for children
- Self parking fee: USD 5.00 per day
- Pet fee: USD 75 per pet, per night (maximum USD 125 per stay)
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Business Center
Room Service
Dry Cleaning
Services
Business Center
Dry Cleaning
Banquet Facilities
Safe-Deposit Box
ATM / Cash Machine
Designated Smoking Area
Express Check-In/Check-Out
Self Laundry
24-Hour Front Desk
Parking
Parking
Parking (Limited)
Parking Onsite
Activities
Swimming pool
Golf Course (nearby)
Pool Indoor
Pool (Indoor)
Outdoor Furniture
Fitness Center (nearby)
General
Room Service
Restaurant
Non-Smoking Rooms
Family Room
Internet
Free Wi-Fi