Name: Quality Inn & Suites Airport-Cruise Port Hollywood
Address: 4900 Hollywood Boulevard, Hollywood Hills, Hollywood, Florida, United States of America, Hollywood, Broward County, US
Price range: US$62–US$154 per night
Rating: 7.03

What guests think

At Quality Inn & Suites Airport-Cruise Port Hollywood, reviews describe a mix of updated, comfortable rooms and serious drawbacks, including inconsistent cleanliness with bug reports, street and guest noise, and uneven service ranging from friendly to rude with slow check-in.

Facilities are mixed: an outdoor pool and pet-friendly setting are noted, but periods of construction, elevator outages, limited or flooded parking, and a missing ice machine were reported. Breakfast feedback varies, with a late 8 am start and cramped setup that can feel poorly stocked, though some guests found it acceptable. Overall, it suits short, practical stays if your priorities are location and basic amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are mixed: an outdoor pool and pet-friendly setting are noted, but construction, elevator outages, limited or flooded parking, and a missing ice machine were reported. Airport and cruise shuttles worked for some, though pickups and communication were inconsistent.

Related guest reviews

10

Evelyn

24 Mar 2025

·

Stayed 1 night

The hotel appears to have been recently updated inside each room. The decor is pleasing. Outside still needs a little sprucing up, but there is a pleasant pool area to sit even if you don’t want to swim. However street traffic is noisy. Staff are very friendly. Rickey’s restaurant across the street is a sports bar. We ate dinner there. Service was excellent. Ultimate nachos were so good. Prices were very reasonable. This is a good stop pre-cruise with free shuttle from the airport and to Port Everglades.

6

Ramon

14 Mar 2025

·

Stayed 2 nights

Free transportation to some areas.

6

Brandi

24 Feb 2025

·

Stayed 1 night

If you need a shuttle from the airport call them. It’s a lot further away than what I was expecting. The shuttle service to the cruise port was very convenient. The area is noisy. The property was decent. The bed was nice but the comforters looked overused and needs updated.

4

Justino

5 Oct 2024

·

Stayed 2 nights

First of all we the wife and I got there Saturday afternoon the place was baricatid with yellow construction tape for a job that was going to be performed on Monday so there was no parking around the side or the back of the place plus the back of the place was flooded the only thing I liked was that the room was clean never again

8

Eleonore

19 Jan 2024

·

Stayed 1 night

Elevator is not working, and things kept in front of on stairs also things kept it wasn't dirty but unkept.

10

Bruna

24 Nov 2023

·

Stayed 3 nights

Excellent stay! Hotel has just been remodeled so rooms are very modern and brand new. Quiet and safe area; easy to drive to. Pet friendly and overall excellent value!

4

Lewis

13 Nov 2023

·

Stayed 1 night

Under construction elevator out of order boxes and lumber against our windows

8

Doris

13 Jul 2023

·

Stayed 3 nights

It was an easy & quick check-in and out. The cleaning staff were good. I did find it incovinient that they didn't have an ice machine to get ice for our waters and juice.

4

Carol

5 May 2023

·

Stayed 3 nights

Property on noisy busy road. Building older so not worth $100 a night. Limited outlets, water pressure low in shower. Was nice to have frig and microwave. Stayed Thursday night thur Sunday am. Guests loud Saturday night, breakfast was wiped out early daily and messy by 7:40 and 1 counter guy busy at desk until like 8:30. Staff needed for food area refill. No wifi, or weak, had to use mobile. Didn't feel safe always saw ppl walking or standing about, not sure if guests more like bus stop ppl. Felt like I had bed bugs when I checked out..

4

James R

12 Dec 2022

·

Stayed 1 night

When we flew in we were suppose to be picked up with the shuttle…called the hotel and was hung up on 3 times before we were able to talk to anyone…setting up to go to the cruise ship went ok…on the way back following cruise we wound up staying at the Rodeway Inn as it was cleaner and friendlier.

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Cleanliness

Cleanliness is inconsistent, with multiple reports of bugs (including roaches and bed bugs), odors, dirty floors or linens, and leftover items, though others found rooms clean.

Related guest reviews

10

Caleb

29 Aug 2025

·

Stayed 1 night

5 stars all around clean , great staff, and reasonably accommodating

2

Leanne

28 Jul 2025

·

Stayed 1 night

We checked in on 7/26/25 and were in the room for less than an hour before frantically packing up and leaving. There were multiple bed bugs in the headboard of the bed. See pictures. We went to the front desk to let him know of the situation and I asked for a refund. He told me only the manager could issue a refund and I would receive an email from them. I still have not received any communication from them, and the charge went through on my card. DO NOT STAY HERE. In addition to the infestation of bed bugs, the building is just outdated and the room was dirty. The TV also did not work.

6

Jorge

15 Jul 2025

·

Stayed 1 night

Property was clean and comfy . Small breakfast launch but clean and food was good and fresh . Unfortunately property has some guess very noisy that last almost all night talking , screaming and and loudly yelling outside the room . Staff took a while to correct town

8

Sally

26 Jun 2025

·

Stayed 2 nights

The room it was clean and everything was good But the front desk so bad, people always not available they busy with something else except the guest 😀 I don’t know what the priory’s

6

Rose

15 Apr 2025

·

Stayed 3 nights

Rooms were decent. I had to change rooms because the linen on one bed had hair and crumbs, and a bug was on the other bed. There was a stale mildew smell in both rooms. I didn’t like that my room was near one of the doors that leads to the parking lot. There was a lot of in/out by others and each time the door would slam which was annoying. There was a strong smell of marijuanna present.

4

ANTONIJA

1 Apr 2025

·

Stayed 3 nights

Very noisy, we were placed in the room right above front desk but I believe everywhere was the same noise, when people checking out you can hear neighbors in the room. Also small bugs found. Small roaches found in the bathroom and in the bedroom. Couldn't use TV in the room. No streaming allowed. Nonsense. Overall OK beds OK. Noise and TV biggest issues here.

2

Krissy

20 Mar 2025

·

Stayed 2 nights

This was one of the worst experiences I have ever had with a property. The front desk was unnecessarily rude and the room was intolerable. There were unwashed towels, bugs on the wall, food and fingernails under the bed, etc. The room had a strong smell of mildew and everybody that was in this room (for less than an hour) began having nasal and respiratory issues within 24 hours of being present at this property.

6

Marie

3 Mar 2025

·

Stayed 3 nights

Victor and the other 2 men who worked the desk were very nice and very helpful. We had an issue with our television. It was taken care of immediately. Cleamliness was a bit of an issue for me. The refrigerator had things from a previous guest still in it. The floor needs a really good scrubbing. The bottoms of our feet were black from walking barefoot. The bed was comfortable and the pillows were very nice.

4

Brandon

23 Dec 2024

·

Stayed 1 night

Dirty. Lack of cleaning. Empty Kleenex. Terrible water pressure. Dirty towels.

6

Jose

6 Jan 2023

·

Stayed 19,356 nights

dirty room

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Rooms

Rooms range from remodeled and comfortable to problematic, with issues like weak or nonworking AC, TV problems, low water pressure, limited outlets, confusing controls, and noticeable traffic or hallway noise; Wi-Fi was reported weak by some.

Related guest reviews

8

Lowell

14 Jul 2025

·

Stayed 1 night

Had to wait at least 20 minutes for someone to come to the front desk to check us in when we arrived and the shower had very low water pressure!

6

Jamie

8 Jun 2025

·

Stayed 1 night

Our room's ac unit did not go below 70 so it was extremely hot. Also our tv failed to work.

4

ANTONIJA

1 Apr 2025

·

Stayed 3 nights

Very noisy, we were placed in the room right above front desk but I believe everywhere was the same noise, when people checking out you can hear neighbors in the room. Also small bugs found. Small roaches found in the bathroom and in the bedroom. Couldn't use TV in the room. No streaming allowed. Nonsense. Overall OK beds OK. Noise and TV biggest issues here.

2

Mari-Alexis

4 Mar 2025

·

Stayed 1 night

My husband became ill on our drive to the hotel; when we arrived approximately an hour and a half before check-in, the clerk informed us that we would have to leave and come back at 3:00 PM No early check-in. The room smelled like some type of disinfectant - the strong odor lingered throughout the night and was even noticeable the next morning. There are no extra blankets or pillows in the room and My husband had a miserable night and I did as well because the mattress had a huge dip in the center. I did not want to disturb my husband so I did not notify the front desk of any of these issues. This morning when I went to check out, the property has a door that locks behind you and I had to twice ask somebody to open the door for me. Also, the so-called continental breakfast just did not look appetizing at all. The sausage patties were positively grey and I wasn’t about to eat that. The food didn’t look fresh at all and I left there with only a cup of coffee. I really don’t feel like we got the value for our money for that one night stay- the rate seemed high for a Monday night. If you need to get a good nights rest, don’t stay at this hotel, the rooms face Hollywood Boulevard, and you can hear every single bit of street noise! We traveled with our little dog and her portable kennel, and she growled and barked at every little noise throughout the night. The one thing that I liked was that there is small and convenient doggie park.

6

Marie

3 Mar 2025

·

Stayed 3 nights

Victor and the other 2 men who worked the desk were very nice and very helpful. We had an issue with our television. It was taken care of immediately. Cleamliness was a bit of an issue for me. The refrigerator had things from a previous guest still in it. The floor needs a really good scrubbing. The bottoms of our feet were black from walking barefoot. The bed was comfortable and the pillows were very nice.

6

Steve

2 Nov 2024

·

Stayed 1 night

My bed only had a heavy comforter, no sheet underneath so it was extremely hot covering.

6

Myleanny

26 Aug 2024

·

Stayed 3 nights

room was big

6

Troy

1 Apr 2024

·

Stayed 3 nights

Noisy due to the busy street motel is on. TV/remote was not user friendly.

4

Carol

5 May 2023

·

Stayed 3 nights

Property on noisy busy road. Building older so not worth $100 a night. Limited outlets, water pressure low in shower. Was nice to have frig and microwave. Stayed Thursday night thur Sunday am. Guests loud Saturday night, breakfast was wiped out early daily and messy by 7:40 and 1 counter guy busy at desk until like 8:30. Staff needed for food area refill. No wifi, or weak, had to use mobile. Didn't feel safe always saw ppl walking or standing about, not sure if guests more like bus stop ppl. Felt like I had bed bugs when I checked out..

6

vincent

10 Apr 2023

·

Stayed 1 night

They need to streamline there check in process. Had to go thru a lot of steps to get checked in. The rooms were nice but the AC unit in the room was controlled by a remote that made it difficult to get the temp you wanted, and the fan speed you wanted.

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Service

Service feedback is mixed to negative, with repeated mentions of rude or unhelpful front-desk staff, long waits at check-in, strict or fee-based early check-in, and poor communication about refunds or phone calls. A few guests praised individual staff for being friendly and helpful.

Related guest reviews

2

Thomas

23 Jul 2025

·

Stayed 2 nights

Front desk staff was an extremely rude man. Acted as if you were wasting his time and very hostile.

8

Lowell

14 Jul 2025

·

Stayed 1 night

Had to wait at least 20 minutes for someone to come to the front desk to check us in when we arrived and the shower had very low water pressure!

8

Sally

26 Jun 2025

·

Stayed 2 nights

The room it was clean and everything was good But the front desk so bad, people always not available they busy with something else except the guest 😀 I don’t know what the priory’s

2

Rebeca

14 May 2025

·

Stayed 1 night

We drove to the property 25hrs nonstop from Oklahoma we got there at around 5:30AM we had a 20footer truck and they didn’t even let us check in because of the truck even though I told the front desk attendant it was gonna be picked to in a couple of hours and we NEEDED to sleep. We had already parked it but he said we couldn’t leave there that it was stated in their website (which it wasn’t) about big trucks which was a lie because I checked. We actually drove from California and our first stop was in New Mexico and the first thing I checked for was the parking situation. I told him that at that point it was dangerous for us to keep driving and he said that we would have to risk it. The inhumanity in that man’s answer and how little he cared about 2 hard working people just trying to do our jobs felt so very wrong. And obviously they kept my money!!! The room was prepaid. My husband and I left feeling defeated, at the end we ended up finding a place to stay, we went to sleet at around 8AM. This was the worse experience ever!!!

2

Krissy

20 Mar 2025

·

Stayed 2 nights

This was one of the worst experiences I have ever had with a property. The front desk was unnecessarily rude and the room was intolerable. There were unwashed towels, bugs on the wall, food and fingernails under the bed, etc. The room had a strong smell of mildew and everybody that was in this room (for less than an hour) began having nasal and respiratory issues within 24 hours of being present at this property.

2

Alexis

14 Feb 2025

·

Stayed 3 nights

The lady at the desk was very rude and racist, I don’t understand cause it’s black history month. Food was disgusting and the room was over priced, hidden fees, and smoke coming out the vent and they were spraying for bed bugs. The outlet also was not working and housekeeping g busted in our room why we’re getting dress.

4

Jessica

18 Dec 2024

·

Stayed 2 nights

Check in process was horrific. Lady at the front desk was extremely rude and gave incorrect information. The gentleman that came in to relieve her was helpful but clearly overwhelmed.

10

Wendy

20 Jun 2024

·

Stayed 2 nights

I reside in Naples. It is very convenient for me when I come to Hollywood on a regular basis to visit my daughter & grandson. The office staff is amazing and very helpful!

2

brad

9 Feb 2024

·

Stayed 1 night

Tried to check in early.. (that’s when I landed) it was around 1pm. I was told the room is ready but I can’t check in till 3pm Unless I pay a $35 early check in fee. So I waited…. Eventually coming back around 3:30/4 they stored my bags behind the glass. When I came back to check in I asked if he could grab my bags and was told no…. Only after I check in. Wait what? Holding my things ransom was the feeling I perceived..So I tried checking in and was told once again my room wasn’t ready. He eventually gave me a room…anfter noting I’ve been waiting hours….odd thing was he asked for an additional charge not associated with the main bill… called it a guest fee. 6 dollars or something he ran separately. Then ran my card for $100 incidental fee for the one night. Mind you this is a run down roadside motel. The Hilton keeps $50 a night .. for reference. Overall this place feels scummy…we are just a dollar bill to them. And it’s quite apparent.

6

Nancy

3 Feb 2024

·

Stayed 1 night

Check in night rep was rude, indifferent and unkind

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Location

Convenient to highways, Hard Rock Stadium, and nearby dining, but set on a busy road with frequent traffic noise; some guests felt the area was not the safest, and travel times to the airport or cruise port may be longer than expected.

Related guest reviews

10

alfredo

30 Apr 2025

·

Stayed 1 night

Very great location

10

Evelyn

24 Mar 2025

·

Stayed 1 night

The hotel appears to have been recently updated inside each room. The decor is pleasing. Outside still needs a little sprucing up, but there is a pleasant pool area to sit even if you don’t want to swim. However street traffic is noisy. Staff are very friendly. Rickey’s restaurant across the street is a sports bar. We ate dinner there. Service was excellent. Ultimate nachos were so good. Prices were very reasonable. This is a good stop pre-cruise with free shuttle from the airport and to Port Everglades.

10

Vilma

6 Mar 2025

·

Stayed 1 night

Very convenient location.

8

John

15 Jan 2025

·

Stayed 1 night

Close to stadium. Clean rooms. Across street from cool sports bar . Breakfast coffee included

6

Joseph

11 Mar 2024

·

Stayed 1 night

Property is okay arriving late coming off a flight in Fort Lauderdale. Nothing special just a place to sleep. What I really enjoyed was a little coffee shop a few blocks away. I believe it’s called Modern Rose. Great coffee and amazing food. Prefect way to start the day.

4

Kevin

28 Dec 2023

·

Stayed 1 night

The room was decent for the price. Reasonably clean and up to date.The staff and location really took the experience down a few.Definitely not the safest side of Hollywood. Also about 20 min from the beach

10

leonard

27 Nov 2023

·

Stayed 1 night

Quiet and relaxing Very close to a lot of stores and restaurants walking distance

10

Michael

1 May 2023

·

Stayed 3 nights

Clean and quiet close to the major highways

6

Tatiana

26 Mar 2023

·

The exterior of the building looked a little sketchy at first, but inside the room was very clean. No stains on the sheets, spacious bedroom but the bathroom was a TINY closet. Bars on the bathroom window made the outside look slummy, but overall it is was a comfortable and clean space. Front desk staff was friendly and check in was smooth. I gave 3 stars because of the VERY LOUD AND BUSY ROAD IN FRONT!!

8

Gervase

2 Dec 2022

·

Stayed 19,327 nights

It was quiet in the room even though it was on a very busy street. Unfortunately it was a long way from the Cruise Port and Airport so we would not select it again.

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Dining

Breakfast is inconsistent: some thought it fine, but many found it unappetizing or understocked with limited space, and the 8 am start can be late for early plans.

Related guest reviews

6

Jorge

15 Jul 2025

·

Stayed 1 night

Property was clean and comfy . Small breakfast launch but clean and food was good and fresh . Unfortunately property has some guess very noisy that last almost all night talking , screaming and and loudly yelling outside the room . Staff took a while to correct town

10

Evelyn

24 Mar 2025

·

Stayed 1 night

The hotel appears to have been recently updated inside each room. The decor is pleasing. Outside still needs a little sprucing up, but there is a pleasant pool area to sit even if you don’t want to swim. However street traffic is noisy. Staff are very friendly. Rickey’s restaurant across the street is a sports bar. We ate dinner there. Service was excellent. Ultimate nachos were so good. Prices were very reasonable. This is a good stop pre-cruise with free shuttle from the airport and to Port Everglades.

2

Mari-Alexis

4 Mar 2025

·

Stayed 1 night

My husband became ill on our drive to the hotel; when we arrived approximately an hour and a half before check-in, the clerk informed us that we would have to leave and come back at 3:00 PM No early check-in. The room smelled like some type of disinfectant - the strong odor lingered throughout the night and was even noticeable the next morning. There are no extra blankets or pillows in the room and My husband had a miserable night and I did as well because the mattress had a huge dip in the center. I did not want to disturb my husband so I did not notify the front desk of any of these issues. This morning when I went to check out, the property has a door that locks behind you and I had to twice ask somebody to open the door for me. Also, the so-called continental breakfast just did not look appetizing at all. The sausage patties were positively grey and I wasn’t about to eat that. The food didn’t look fresh at all and I left there with only a cup of coffee. I really don’t feel like we got the value for our money for that one night stay- the rate seemed high for a Monday night. If you need to get a good nights rest, don’t stay at this hotel, the rooms face Hollywood Boulevard, and you can hear every single bit of street noise! We traveled with our little dog and her portable kennel, and she growled and barked at every little noise throughout the night. The one thing that I liked was that there is small and convenient doggie park.

6

DOUGLAS

22 Feb 2025

·

Stayed 2 nights

Breakfast doesnt open until 8 am

8

John

15 Jan 2025

·

Stayed 1 night

Close to stadium. Clean rooms. Across street from cool sports bar . Breakfast coffee included

4

David

12 Jan 2025

·

Stayed 1 night

For the price this was one of the worse hotels I have ever stayed at. Room was dirty, bathroom was tiny, breakfast was poorly stocked and very little room to eat

8

renee

31 Mar 2024

·

Stayed 1 night

The man that checked me in was super nice, sorry I forgot his name. they also sell ice cream in the office! love the ice cream.

6

Joseph

11 Mar 2024

·

Stayed 1 night

Property is okay arriving late coming off a flight in Fort Lauderdale. Nothing special just a place to sleep. What I really enjoyed was a little coffee shop a few blocks away. I believe it’s called Modern Rose. Great coffee and amazing food. Prefect way to start the day.

8

Tameshia

26 Dec 2023

·

Stayed 1 night

This hotel was a nice place to stay in. Everything was great except for our tv didn't work properly. They could use a bigger breakfast area but overall it was good. We felt safe and the beds and pillows were comfortable. I would stay there again.

4

Carol

5 May 2023

·

Stayed 3 nights

Property on noisy busy road. Building older so not worth $100 a night. Limited outlets, water pressure low in shower. Was nice to have frig and microwave. Stayed Thursday night thur Sunday am. Guests loud Saturday night, breakfast was wiped out early daily and messy by 7:40 and 1 counter guy busy at desk until like 8:30. Staff needed for food area refill. No wifi, or weak, had to use mobile. Didn't feel safe always saw ppl walking or standing about, not sure if guests more like bus stop ppl. Felt like I had bed bugs when I checked out..

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Month	Average price
January	US$141
February	US$150
March	US$151
April	US$121
May	US$110
June	US$122
July	US$104
August	US$78
September	US$84
October	US$86
November	US$106
December	US$114

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $109	16 $63	17 $69	18 $90	19 $83
20 $66	21 $67	22 $68	23 $67	24 $68	25 $77	26 $77
27 $65	28 $68	29 $69	30 $67

Su	Mo	Tu	We	Th	Fr	Sa
				1 $62	2 $116	3 $123
4 $64	5 $64	6 $64	7 $64	8 $65	9 $86	10 $77
11 $75	12 $64	13 $64	14 $64	15 $75	16 $103	17 $90
18 $71	19 $64	20 $64	21 $64	22 $75	23 $108	24 $88
25 $69	26 $65	27 $72	28 $73	29 $90	30 $154	31 $122

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Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds

Room, 1 King Bed, Accessible

Suite, 1 King Bed, Hot Tub

Room, 1 King Bed

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Quality Inn & Suites Airport-Cruise Port Hollywood

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Considering this hotel for your Hollywood trip?

Prices for upcoming dates