Name: Candlewood Suites Lake Charles-Sulphur by IHG
Address: 320 Arena Road, Sulphur, Louisiana, United States of America, Sulphur, Louisiana, US
Price range: $129–$244 per night
Rating: 9

What guests think

At Candlewood Suites Lake Charles-Sulphur by IHG, travellers consistently praise the friendly, accommodating front-desk team, generally clean, quiet rooms, and convenient location near the interstate and area casinos, with in-room kitchenettes frequently appreciated for added convenience and value.

Several reviews mention housekeeping or maintenance issues such as bathroom mold or attention needed, a musty room smell, inconsistent hot water or low shower pressure, and occasional minor appliance troubles. A few guests disliked the soft pillows or mattresses and noted the lack of king-size bed options. Other notes include a well-lit parking lot, no ice machine reported by one guest, and a pet-friendly policy that may not suit those with allergies. Best suited to travelers prioritizing convenience and value over full-service frills.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Not enough information in reviews.

Related guest reviews

8

Lea Ann

Jan 1, 2023

·

Stayed 1 night

Friendly Staff. Clean. Easy access from interstate. I didn’t realize that the facility allowed pets. I’m allergic to cats and dogs. I was told that pets are allowed in all the rooms. I’m sick now. I won’t be able to stay here again. This experience taught me that I can’t stay in a pet friendly hotel.

8

Evelyn

Jul 16, 2023

·

Stayed 1 night

I wish they had king size beds and an ice machine.

8

Cynthia

Nov 8, 2024

·

Stayed 1 night

Excellent! Quiet, well lit parking lot, very friendly and welcoming desk clerk, exceptionally clean room, close to all casinos

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Cleanliness

Most guests found rooms and hallways generally clean and tidy. Several noted issues such as bathrooms needing attention, a musty smell, or hallway linens and trash.

Related guest reviews

10

Nicki

Jan 5, 2026

·

Stayed 1 night

Room was amazing!! Clean, comfortable and area was very quiet!! Front desk staff was very friendly. Would definitely recommend this property.

10

john

May 26, 2025

·

Stayed 1 night

Clean. Bathroom does need some attention and coffee maker didnt work

10

Michelle

Aug 25, 2025

·

Stayed 1 night

Hotel was very clean and close to our destination. Staff was friendly and greeted us as we entered

10

Ronnie

Jan 21, 2023

·

Stayed 1 night

Very clean. Front desk always friendly.

10

Israel

Jan 3, 2023

·

Stayed 2 nights

Very clean and comfortable stay. Staff was friendly and helpful. Will be going back whenever I’m back in the area.

8

Griffin

Apr 22, 2025

·

Stayed 1 night

Room was very nice! Beds were a little softer than we like but some may like it. I thought the dirty towels and trash bags lining the hall did not help in the cleanliness category. Other than that we enjoyed our stay.

10

David

Jan 7, 2023

·

Stayed 1 night

This is the 2nd time I have stayed at this particular hotel. Both times have been very nice. Always clean & very quite. Staff is very accommodating.

10

Luisa

Jan 2, 2023

·

Stayed 19,358 nights

Room in Good condition and clean

10

Shenelle

May 21, 2025

·

Stayed 1 night

Clean rooms

6

Valerie

May 31, 2025

·

Stayed 2 nights

Staff were pleasant and accommodating. Rooms need a thorough cleaning and extermination-bathtub has mold

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Rooms

Rooms are generally spacious, quiet, and comfortable, with kitchenettes and full-size fridges appreciated. Some reported low or inconsistent hot water, weak shower pressure, a musty odor, minor maintenance issues, and the absence of king-size bed options.

Related guest reviews

10

Tim

Nov 24, 2024

·

Stayed 2 nights

Enjoyed the full size fridge and kitchenette. Bed was comfortable.

8

Sara

Dec 30, 2024

·

Stayed 1 night

TV remote didn’t work. Had to take it to front desk to replace batteries. Pillows didn’t hold form and were uncomfortable.

10

Nicki

Jan 5, 2026

·

Stayed 1 night

Room was amazing!! Clean, comfortable and area was very quiet!! Front desk staff was very friendly. Would definitely recommend this property.

10

john

May 26, 2025

·

Stayed 1 night

Clean. Bathroom does need some attention and coffee maker didnt work

10

Danielle

Dec 30, 2024

·

Stayed 2 nights

Great, the bed was super comfortable and the room was very clean

10

William

Mar 10, 2025

·

Stayed 1 night

Great place for the $135….great beds, clean nice rooms…water pressure in shower leaves quite a bit to be desired.

10

Harris

Jun 10, 2025

·

Stayed 1 night

The staff was great. I did have some trouble getting consistent hot water, but otherwise a good experience.

10

Evelyn

Jul 20, 2023

·

Stayed 1 night

I just wish they had king size beds. Husband snores so the added space would make a difference.

10

Angelica

Jun 26, 2024

·

Stayed 3 nights

From the front desk to housekeeping, everyone was very kind and friendly! The room was very spacious and comfortable.

10

Jamesetta

Oct 7, 2025

·

Stayed 1 night

My room smelled wet, the hotel need some serious upgrades.

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Service

Service is frequently praised as friendly, professional, and accommodating, with quick, easy check-in and helpful front-desk support.

Related guest reviews

10

Mauro

Oct 13, 2025

·

Stayed 1 night

Staff at check inn was helpful!!! Great service

10

Kelly

Jan 2, 2023

·

Stayed 19,358 nights

Very nice welcome and friendly staff

10

Mona

Jun 24, 2023

·

Stayed 7 nights

Our stay was wonderful and the staff very professional but friendly (every employee said hello to every guest). When they found out I was disabled, they immediately changed our room to a more accommodating one. The fact that each room had a kitchenette meant that we could save money on not dining out every day.

10

Richard

Apr 14, 2023

·

Stayed 1 night

Very nice staff. Room very clean and comfortable

10

Brieanna

Oct 1, 2023

·

Stayed 1 night

The property was very clean and all the people working there were very nice! Excellent place to stay

10

Mauro

Oct 6, 2025

·

Stayed 1 night

Excellent staff , super easy check inn

10

Ronnie

Jan 21, 2023

·

Stayed 1 night

Very clean. Front desk always friendly.

10

Marcus

Aug 10, 2024

·

Stayed 1 night

Very nice staff and hotel was very clean. Easy check in and check out.

10

LISA

May 22, 2022

·

Stayed 1 night

We checked in with Yolanda Johnson and she was incredibly personable and helpful. She called my husband by his first name when he approached the desk and she really made us feel at home. She walked us through all the wonderful 'extras' like the social hour and breakfast and when we checked out the next morning she remembered us by name and wanted to make sure we enjoyed our stay. The room was GREAT! Very comfortable, I slept like a baby until 10am... not normal for us AT ALL! We will return soon!

8

Cynthia

Nov 8, 2024

·

Stayed 1 night

Excellent! Quiet, well lit parking lot, very friendly and welcoming desk clerk, exceptionally clean room, close to all casinos

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Location

Location is convenient to the interstate, casinos, and restaurants, and several guests described the area as quiet.

Related guest reviews

8

Monica

Jan 31, 2025

·

Stayed 2 nights

Itvwaa perfect for whar we needed. Close enough to everything. Staff at check in and out where very nice.

10

Nicki

Jan 5, 2026

·

Stayed 1 night

Room was amazing!! Clean, comfortable and area was very quiet!! Front desk staff was very friendly. Would definitely recommend this property.

8

Lea Ann

Jan 1, 2023

·

Stayed 1 night

Friendly Staff. Clean. Easy access from interstate. I didn’t realize that the facility allowed pets. I’m allergic to cats and dogs. I was told that pets are allowed in all the rooms. I’m sick now. I won’t be able to stay here again. This experience taught me that I can’t stay in a pet friendly hotel.

10

Michelle

Aug 25, 2025

·

Stayed 1 night

Hotel was very clean and close to our destination. Staff was friendly and greeted us as we entered

10

Russ

Jan 4, 2023

·

Stayed 19,359 nights

It wa very quiet and everyone was polite. Super easy check in and out.

10

C

Jan 1, 2023

·

Stayed 1 night

Very good/ clean accessible to interstate

10

Jeff

Dec 27, 2022

·

Stayed 3 nights

Check-in was quick and easy. The room was clean and the kitchen was a nice touch. Didn't have water on Christmas day but not the hotel's fault(the whole town was out). Close to restaurants and family, we were visiting.

10

David

Jan 7, 2023

·

Stayed 1 night

This is the 2nd time I have stayed at this particular hotel. Both times have been very nice. Always clean & very quite. Staff is very accommodating.

8

Cynthia

Nov 8, 2024

·

Stayed 1 night

Excellent! Quiet, well lit parking lot, very friendly and welcoming desk clerk, exceptionally clean room, close to all casinos

10

TIFFANY

Mar 20, 2025

·

Stayed 1 night

Staff was very friendly. Quiet place. Great for a quick business trip to the area. Suites are nice if you want to cook fresh eggs in the morning instead of the microwave breakfast you get at most hotels. Overall great experience for the price.

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Dining

Not enough information in reviews.

Related guest reviews

10

Mona

Jun 24, 2023

·

Stayed 7 nights

Our stay was wonderful and the staff very professional but friendly (every employee said hello to every guest). When they found out I was disabled, they immediately changed our room to a more accommodating one. The fact that each room had a kitchenette meant that we could save money on not dining out every day.

10

LISA

May 22, 2022

·

Stayed 1 night

We checked in with Yolanda Johnson and she was incredibly personable and helpful. She called my husband by his first name when he approached the desk and she really made us feel at home. She walked us through all the wonderful 'extras' like the social hour and breakfast and when we checked out the next morning she remembered us by name and wanted to make sure we enjoyed our stay. The room was GREAT! Very comfortable, I slept like a baby until 10am... not normal for us AT ALL! We will return soon!

10

TIFFANY

Mar 20, 2025

·

Stayed 1 night

Staff was very friendly. Quiet place. Great for a quick business trip to the area. Suites are nice if you want to cook fresh eggs in the morning instead of the microwave breakfast you get at most hotels. Overall great experience for the price.

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Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $228	18 $153	19 $159
20 $185	21 $152	22 $156	23 $181	24 $132	25 $142	26 $145
27 $135	28 $129	29 $134	30 $130

Su	Mo	Tu	We	Th	Fr	Sa
				1 $173	2 $132	3 $132
4 $213	5 $177	6 $184	7 $175	8 $192	9 $201	10 $195
11 $225	12	13	14	15	16 $228	17 $225
18 $182	19	20	21	22 $179	23 $207	24 $205
25 $196	26	27	28	29 $217	30 $244	31

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About this property

Location

Room options

Suite, 1 Bedroom

Studio Suite, 2 Double Beds

Studio Suite

Studio Suite, 2 Double Beds, Accessible (Mobility Tub)

Studio Suite, 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible (Communication, Roll-In Shower)

Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

Guest reviews

Superb

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Candlewood Suites Lake Charles-Sulphur by IHG

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Prices for upcoming dates