Mercure Santiago Centro
US$76
/ night
Avg. for September
Prices for Mercure Santiago Centro
Select dates to see prices and availability
US$76
/ night
Avg. for September
Monthly average prices
Nightly prices at Mercure Santiago Centro average US$61 in the cheapest month (May) and US$127 in the most expensive month (July), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$88 |
| February | US$79 |
| March | US$80 |
| April | US$87 |
| May | US$61 |
| June | US$71 |
| July | US$127 |
| August | US$112 |
| September | US$76 |
| October | US$75 |
| November | US$85 |
| December | US$81 |
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Sept · US$76
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Most expensive: July (~US$127)
Cheapest: May (~US$61)
About this property
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access and tour/ticket assistance.
Amenities
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access and tour/ticket assistance.
Business amenities
Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Santiago? This hotel has 8019 square feet (745 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Dining
Satisfy your appetite for lunch or dinner at Amaranto, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Rooms
Make yourself at home in one of the 142 guestrooms featuring minibars and LCD televisions. Your Tempur-Pedic bed comes with down comforters. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Location
With a stay at Mercure Santiago Centro, you'll be centrally located in Santiago, steps from National Archive and San Francisco Church. This hotel is 0.2 mi (0.3 km) from Pontifical Catholic University of Chile and 0.4 mi (0.6 km) from Lastarria District.
What's nearby
National Library of Chile(0.1 Miles)
National Archive(0.2 Miles)
San Francisco Church(0.2 Miles)
Pontifical Catholic University of Chile(0.2 Miles)
Santa Lucia Hill(0.2 Miles)
Barrio París-Londres(0.2 Miles)
Municipal Theatre of Santiago(0.3 Miles)
Paseo Ahumada(0.3 Miles)
Catholic University Clinical Hospital(0.3 Miles)
Vivo Imperio(0.4 Miles)
Museo Arte de Luz(0.4 Miles)
University of Chile(0.4 Miles)
Lastarria District(0.4 Miles)
Gabriela Mistral Cultural Center(0.4 Miles)
Stock Exchange(0.5 Miles)
The preferred airport for Mercure Santiago Centro is Santiago Intl. Airport (SCL)(12.3 Miles)
Parking
Airport shuttle
Restaurant
Swimming pool
Business centre
Room service
Location
Alameda Bernardo O`Higgins, 632, Santiago, Chile
National Library of Chile (0.1 Miles)
National Archive (0.2 Miles)
San Francisco Church (0.2 Miles)
Pontifical Catholic University of Chile (0.2 Miles)
Santa Lucia Hill (0.2 Miles)
Barrio París-Londres (0.2 Miles)
Room options
10
Classic Room, 2 Twin Beds
Room details
2 Single Beds
Sleeps 2
291 ft²
Air ConditioningWi-Fi (Free)Rollaway or Extra Beds (Free)
6
Superior Room, 2 Double Beds
Room details
2 Double Beds
Sleeps 2
291 ft²
Air ConditioningWi-Fi (Free)Rollaway or Extra Beds (Free)
4
Classic Room, 1 Double Bed
Room details
1 Double Bed
Sleeps 2
291 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
9
Superior Room, 1 Queen Bed
Room details
1 Large Double Bed
Sleeps 2
291 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
9
Junior Suite, 1 Queen Bed
Room details
1 Large Double Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Private Bathroom
Guest reviews of Mercure Santiago Centro
8.2
Very good
Based on 1,508 verified reviews
Who stays here?
Business
18%
Couple
42%
Family
19%
Group
12%
Solo
6%
What guests think
AI-generated summary based on recent guest reviews
At Mercure Santiago Centro, travellers highlight a very central, metro-adjacent location and generally comfortable rooms with good beds, balanced by recurring comments about the gritty, less-safe surroundings at night and occasional operational hiccups affecting check-in, maintenance, and amenities.
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What guests think
At Mercure Santiago Centro, travellers highlight a very central, metro-adjacent location and generally comfortable rooms with good beds, balanced by recurring comments about the gritty, less-safe surroundings at night and occasional operational hiccups affecting check-in, maintenance, and amenities.
Many praise friendly, helpful staff, though several report inconsistent service, including slow responses, billing issues, and occasional check-in delays or overbooking. Facilities include a pleasant rooftop terrace with a small pool and bar; the gym is basic, and breakfast ranges from very good to repetitive, with early tour departures outpacing the start time for some guests. Overall, it suits travelers prioritizing central access and value over a polished neighborhood and seamless operations.
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AI-generated summary based on recent guest reviews
Facilities
Rooftop terrace with a small pool and bar is appreciated, but the pool can be cold, closed, or unavailable at times. The gym is basic/needs maintenance, elevators can be unreliable, and there is no easy curbside access or on site parking.
Related guest reviews
8
Simon
8 Jan 2026
·
Stayed 5 nights
Faciliteterne og værelser var gode - dejligt med en hyggelig tagterasse med pool, bar og god stemning
Faciliteterne og værelser var gode - dejligt med en hyggelig tagterasse med pool, bar og god stemning
10
Craig
1 Nov 2025
·
Stayed 3 nights
Room was big and clean and comfortable. The rooftop bar and the restaurant were good!
Room was big and clean and comfortable. The rooftop bar and the restaurant were good!
10
Eduardo
26 Oct 2025
·
Stayed 2 nights
excelente atendimento, quartos confortáveis e limpos, parabéns a todos, só daria um atenção menor a academia cujo aparelho multifuncional precisa de manutenção e adicionar anilhas que são insuficientes (para quem usa academia é extremamente útil) no mais tudo excelente
excelente atendimento, quartos confortáveis e limpos, parabéns a todos, só daria um atenção menor a academia cujo aparelho multifuncional precisa de manutenção e adicionar anilhas que são insuficientes (para quem usa academia é extremamente útil) no mais tudo excelente
8
Staale Norås
18 Feb 2026
·
Stayed 4 nights
"Greit hotell med fine rom. Frokosten var ok, men litt kjedelig, og vi fikk først siste dagen vite at man kunne bestille ulike typer egg – det burde vært informert om tidligere. Bassengområdet var pent, men ganske lite. Alt i alt et greit opphold, men med noen forbedringsmuligheter."
"Greit hotell med fine rom. Frokosten var ok, men litt kjedelig, og vi fikk først siste dagen vite at man kunne bestille ulike typer egg – det burde vært informert om tidligere. Bassengområdet var pent, men ganske lite. Alt i alt et greit opphold, men med noen forbedringsmuligheter."
6
henrique
17 Aug 2023
·
Stayed 3 nights
Restaurante com atendentes muito ruins, frente do hotel sem estrutura para embarque e desembarque, regiao perigosa para transitar a noite. Estrutura boa, mas com piscina fechada.
Restaurante com atendentes muito ruins, frente do hotel sem estrutura para embarque e desembarque, regiao perigosa para transitar a noite. Estrutura boa, mas com piscina fechada.
6
Tomasz
14 Feb 2024
·
Stayed 6 nights
The 4 stars hotel provides with the kettle in the room and 2 tea bags. Then asks for the money to refill tea bags when the first two were used. Coffee not provided. Water bottles provided only on the arrival. Somehow unfriendly way to let us in at the front door (though also depending on the door man). They QR code system with the menu and service by the pool. Though trying to get attention of the bartender using this system can take you for ever. After 3 attempts to call the waiter/bartender via QR code call system we gave up and left the pool area.
The 4 stars hotel provides with the kettle in the room and 2 tea bags. Then asks for the money to refill tea bags when the first two were used. Coffee not provided. Water bottles provided only on the arrival. Somehow unfriendly way to let us in at the front door (though also depending on the door man). They QR code system with the menu and service by the pool. Though trying to get attention of the bartender using this system can take you for ever. After 3 attempts to call the waiter/bartender via QR code call system we gave up and left the pool area.
8
Martina
17 Dec 2024
·
Stayed 2 nights
Sehr zentral gelegen, schöner kleiner Pool. zu 5 Sternen fehlt: nicht funktionierende Klimaanlage im Zimmer, geschlossene Gesellschaft am Pool - direkt unter unserem Zimmer - ziemlich laut und schade, dass wir die Poolbar nicht nutzen konnten.
Sehr zentral gelegen, schöner kleiner Pool. zu 5 Sternen fehlt: nicht funktionierende Klimaanlage im Zimmer, geschlossene Gesellschaft am Pool - direkt unter unserem Zimmer - ziemlich laut und schade, dass wir die Poolbar nicht nutzen konnten.
10
Julie
4 Nov 2024
·
Stayed 4 nights
Good hotel in convenient downtown location. Staff very helpful. Good knowledge of food allergies and gluten free options. Nice outside area with a small pool
Good hotel in convenient downtown location. Staff very helpful. Good knowledge of food allergies and gluten free options. Nice outside area with a small pool
6
FABIO R
31 Jul 2023
·
Stayed 2 nights
Sin parqueadero y es en zona centro es decir ni se puede ni parar en frente ni parquear, hay que andar con maletas hacia en hotel unis 70 mts
Sin parqueadero y es en zona centro es decir ni se puede ni parar en frente ni parquear, hay que andar con maletas hacia en hotel unis 70 mts
8
STEPHEN
14 Oct 2025
·
Stayed 4 nights
Great views from our suite on the top floor. Breakfast underwhelming. Scrambled eggs raw every day. Swimming pool empty and unusable - this was the main Eason we chose this hotel. Difficult parking situation outside for Uber pickup but this is not the fault of the hotel. Means walking a few blocks to get an Uber. Room very comfortable.
Great views from our suite on the top floor. Breakfast underwhelming. Scrambled eggs raw every day. Swimming pool empty and unusable - this was the main Eason we chose this hotel. Difficult parking situation outside for Uber pickup but this is not the fault of the hotel. Means walking a few blocks to get an Uber. Room very comfortable.
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests find rooms and common areas clean, but housekeeping can be inconsistent, with missed towel or supply replenishment. A few reviews report dirty bathrooms or mold.
Related guest reviews
10
Paul
6 Feb 2023
·
Stayed 3 nights
We enjoyed the Mercure Santiago Centro hotel. The hotel was very clean and the staff were very helpful and friendly. My wife especially enjoyed using the pool all three afternoons during our stay. The hotel staff also helped us with our questions about where to eat and shop and finding the nearby Hop On Hop Off bus stop. We highly recommend the Mercure and would stay here again.
We enjoyed the Mercure Santiago Centro hotel. The hotel was very clean and the staff were very helpful and friendly. My wife especially enjoyed using the pool all three afternoons during our stay. The hotel staff also helped us with our questions about where to eat and shop and finding the nearby Hop On Hop Off bus stop. We highly recommend the Mercure and would stay here again.
10
Timothy
10 Oct 2025
·
Stayed 3 nights
Clean room, good bar, air conditioning worked. No complaints at all!
Clean room, good bar, air conditioning worked. No complaints at all!
8
Dylan
24 Mar 2024
·
Stayed 2 nights
It was dirty
It was dirty
10
Loreto
28 Feb 2026
·
Stayed 2 nights
Buena habitación, limpieza, silenciosa. Una grata sorpresa pese a la ubicación
Buena habitación, limpieza, silenciosa. Una grata sorpresa pese a la ubicación
2
Samantha
10 Nov 2024
·
Stayed 2 nights
This hotel was disturbingly dirty. The shower had black mold and the bed was basically a cardboard sheet. Also not in a safe area so don't recommend staying here!
This hotel was disturbingly dirty. The shower had black mold and the bed was basically a cardboard sheet. Also not in a safe area so don't recommend staying here!
4
flavia
29 Jul 2024
·
Stayed 10 nights
Hotel com péssimas instalações e muito aquém do padrão Mercure. Quarto extremamente sujo e empoeirado, colchões horríveis, afundava ao meio, toalhas péssimas, o telefone estava estragado, reclamamos no dia que chegamos e enviaram uma pessoa para consertar apenas 8 dias depois. O café da manhã, em tese até às 10 horas, tinha todos alimentos retirados pontualmente a esse horário. Portanto se o hóspede chegasse dentro da faixa estipulada, ele não conseguia tomar o café pois tudo era recolhido. Por outro lado, deveria abrir às 6:30, mas várias vezes fomos a esse horário, pois tínhamos passeio agendado às 7 horas e não estava aberto. Sem falar na reposição das coisas do banheiro, quase todos os dias tínhamos que reclamar pois colocavam o número errado de toalhas. O chuveiro é um capítulo à parte, volume de água extremamente baixo e à noite sempre não estava quente. Péssima experiência.
Hotel com péssimas instalações e muito aquém do padrão Mercure. Quarto extremamente sujo e empoeirado, colchões horríveis, afundava ao meio, toalhas péssimas, o telefone estava estragado, reclamamos no dia que chegamos e enviaram uma pessoa para consertar apenas 8 dias depois. O café da manhã, em tese até às 10 horas, tinha todos alimentos retirados pontualmente a esse horário. Portanto se o hóspede chegasse dentro da faixa estipulada, ele não conseguia tomar o café pois tudo era recolhido. Por outro lado, deveria abrir às 6:30, mas várias vezes fomos a esse horário, pois tínhamos passeio agendado às 7 horas e não estava aberto. Sem falar na reposição das coisas do banheiro, quase todos os dias tínhamos que reclamar pois colocavam o número errado de toalhas. O chuveiro é um capítulo à parte, volume de água extremamente baixo e à noite sempre não estava quente. Péssima experiência.
6
Marcos
7 Dec 2022
·
Stayed 19,330 nights
No matter you stay 1 day or 5 they only give two bottles of water. You could see under the bed a lot of dust. The breakfast was exact the same every single. Even on weekends. The best part was the staff. All of them were friendly
No matter you stay 1 day or 5 they only give two bottles of water. You could see under the bed a lot of dust. The breakfast was exact the same every single. Even on weekends. The best part was the staff. All of them were friendly
10
Alexandre
4 Sept 2024
·
Stayed 7 nights
Ótima localização bem em frente a estação do metrô Santa Lúcia. Limpeza excelente e bom café da manhã que poderia ter mais variedades.
Ótima localização bem em frente a estação do metrô Santa Lúcia. Limpeza excelente e bom café da manhã que poderia ter mais variedades.
8
Lucas
14 Jul 2025
·
Stayed 4 nights
Banheiro com alguns itens em mal estado. Mesmo tendo feito a reserva para 4 pessoas, só havia 2 toalhas. Ao arrumar o quarto camareiras levaram piso por duas vezes e tivemos que solicitar na recepção ao retornar à noite pois esqueceram de repor. Ótima localização, a poucos metros do metrô. Café com demora na reposição de alguns itens, mas no geral muito bom.
Banheiro com alguns itens em mal estado. Mesmo tendo feito a reserva para 4 pessoas, só havia 2 toalhas. Ao arrumar o quarto camareiras levaram piso por duas vezes e tivemos que solicitar na recepção ao retornar à noite pois esqueceram de repor. Ótima localização, a poucos metros do metrô. Café com demora na reposição de alguns itens, mas no geral muito bom.
8
Richard
21 Nov 2025
·
Stayed 6 nights
Clean rooms, handy location. This is a mid range hotel & for that it’s great. Rooms a bit dark (just 1 more lamp per room please!) but good breakfast & staff keen to help. Ray at front desk is a champion.
Clean rooms, handy location. This is a mid range hotel & for that it’s great. Rooms a bit dark (just 1 more lamp per room please!) but good breakfast & staff keen to help. Ray at front desk is a champion.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally spacious, comfortable, and quiet with good beds and occasional city views. Some guests note dated bathrooms, occasional AC or vent noise issues, darker lighting, and sporadic in-room Wi Fi problems.
Related guest reviews
8
Miranda
12 Jan 2022
·
Stayed 1 night
Mooie ruime en schone kamer. Super centraal gelegen. Gebruik van prima zwembad en terras. Helaas deed onze airco het niet wat we s avonds hebben doorgebeld naar de service lijn, helaas is niemand het probleem komen verhelpen. Het raam openen aan de drukke straatkant was vanwege het verkeerslawaai niet echt een optie dus de kamer was erg warm.
Mooie ruime en schone kamer. Super centraal gelegen. Gebruik van prima zwembad en terras. Helaas deed onze airco het niet wat we s avonds hebben doorgebeld naar de service lijn, helaas is niemand het probleem komen verhelpen. Het raam openen aan de drukke straatkant was vanwege het verkeerslawaai niet echt een optie dus de kamer was erg warm.
10
Craig
1 Nov 2025
·
Stayed 3 nights
Room was big and clean and comfortable. The rooftop bar and the restaurant were good!
Room was big and clean and comfortable. The rooftop bar and the restaurant were good!
10
Mailton
24 Sept 2024
·
Stayed 3 nights
Hotel bem localizado, quartos muito confortáveis e com um belo isolamento acústico.
Hotel bem localizado, quartos muito confortáveis e com um belo isolamento acústico.
8
DIMITRIOS
17 Aug 2025
·
Stayed 3 nights
Overall nice stay, very convenient location. The WiFi at our room was not working at all. Apart from that, no other major issues, good value for money
Overall nice stay, very convenient location. The WiFi at our room was not working at all. Apart from that, no other major issues, good value for money
6
Tak
22 Feb 2024
·
Stayed 4 nights
The property overall is well kept in the reception, hallway and other general areas. The room is spacious and comfortable except the bathroom where work definitely needs to be done. Air conditioning is quiet and efficient. The hotel is located next to the Santa Lucia subway station and a bus stop which makes getting around easy. However, the area outside the hotel is dirty and makes people uncomfortable.
The property overall is well kept in the reception, hallway and other general areas. The room is spacious and comfortable except the bathroom where work definitely needs to be done. Air conditioning is quiet and efficient. The hotel is located next to the Santa Lucia subway station and a bus stop which makes getting around easy. However, the area outside the hotel is dirty and makes people uncomfortable.
10
Merete
9 Nov 2025
·
Stayed 4 nights
Nice location close to metro and Santa Lucia Hill. City centre is only a few minutes away. Comfortable room with a nice bed.
Nice location close to metro and Santa Lucia Hill. City centre is only a few minutes away. Comfortable room with a nice bed.
10
Vanessa
21 Dec 2024
·
Stayed 2 nights
Breakfast is excellent! Healthy food and variety of 🍎fruits 🍒 apricot, watermelon 🍉 etc. good coffee too. Yummy yummy😋😋!!
Breakfast is excellent! Healthy food and variety of 🍎fruits 🍒 apricot, watermelon 🍉 etc. good coffee too. Yummy yummy😋😋!!
8
Colin
25 Feb 2023
·
Stayed 4 nights
Modern facility, moderately good breakfast, front desk service very good, great central location but curbside appeal sorely lacking, traffic noise was well-muffled but the internal venting of air was very loud, air conditioning was good but,when on, the monitoring light lit up the room at night, daily cleaning was very inconsistent
Modern facility, moderately good breakfast, front desk service very good, great central location but curbside appeal sorely lacking, traffic noise was well-muffled but the internal venting of air was very loud, air conditioning was good but,when on, the monitoring light lit up the room at night, daily cleaning was very inconsistent
8
Richard
21 Nov 2025
·
Stayed 6 nights
Clean rooms, handy location. This is a mid range hotel & for that it’s great. Rooms a bit dark (just 1 more lamp per room please!) but good breakfast & staff keen to help. Ray at front desk is a champion.
Clean rooms, handy location. This is a mid range hotel & for that it’s great. Rooms a bit dark (just 1 more lamp per room please!) but good breakfast & staff keen to help. Ray at front desk is a champion.
10
Bárbara
13 Jan 2026
·
Stayed 1 night
O quarto é maravilhoso…atendimento impecável. Ótima localização.
O quarto é maravilhoso…atendimento impecável. Ótima localização.
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AI-generated summary based on recent guest reviews
Service
Many reviews commend friendly, helpful staff and support with tours and transfers. Others report unhelpful attitudes, slow responses, billing problems, and check in delays or rare overbooking.
Related guest reviews
4
Richard
24 Feb 2025
·
Stayed 4 nights
Where do I start? Over the past 40 years I have stayed in numerous hotels, either for work or leisure, and this is the worst example of customer service I have experienced. I booked and prepaid a 4 night stay at the Mercury Centro Santiago in August 2024. After a 13 hour flight from Madrid, we were told that no rooms were available. There were at least 4 other groups of travellers who were given the same information. Initially, there were 2 staff on duty and they were then joined by a Supervisor (Cynthia). Nobody could give us an honest and clear explanation of the situation. One member of staff told us the rooms had been given to other people, then somebody else said it was a “system problem”. It was a scene of complete chaos and extremely poor customer service. After almost a 3 hour wait we ( and the other people affected) were transferred to another hotel (Novotel) for the first night, eventually getting to our room at 01:00, so we had limited sleep that night. We were also told that we would be picked up and returned to the Mercure at 10:00 the following morning. We waited until 10:15 in the hotel lobby and despite several calls to the Mercure (no answer) we made our own transport arrangements with an Uber. I want somebody from the hotel to provide me with a full and detailed explanation of what happened, as well as explain why the hotel does not have a “manual” system in place when the computer system is not working correctly.
Where do I start? Over the past 40 years I have stayed in numerous hotels, either for work or leisure, and this is the worst example of customer service I have experienced. I booked and prepaid a 4 night stay at the Mercury Centro Santiago in August 2024. After a 13 hour flight from Madrid, we were told that no rooms were available. There were at least 4 other groups of travellers who were given the same information. Initially, there were 2 staff on duty and they were then joined by a Supervisor (Cynthia). Nobody could give us an honest and clear explanation of the situation. One member of staff told us the rooms had been given to other people, then somebody else said it was a “system problem”. It was a scene of complete chaos and extremely poor customer service. After almost a 3 hour wait we ( and the other people affected) were transferred to another hotel (Novotel) for the first night, eventually getting to our room at 01:00, so we had limited sleep that night. We were also told that we would be picked up and returned to the Mercure at 10:00 the following morning. We waited until 10:15 in the hotel lobby and despite several calls to the Mercure (no answer) we made our own transport arrangements with an Uber. I want somebody from the hotel to provide me with a full and detailed explanation of what happened, as well as explain why the hotel does not have a “manual” system in place when the computer system is not working correctly.
10
Maxime
13 Aug 2025
·
Stayed 1 night
It is a super hotel. Super friendly staff and very helpful. There is relly nothing to say! :)
It is a super hotel. Super friendly staff and very helpful. There is relly nothing to say! :)
4
kimberly
14 Oct 2024
·
Stayed 3 nights
Based on previos reviews we were expecting a very comfortable and welcoming stay at this property. The facilities were pretty good but the staff were overall unfriendly or unhelpful. The gentlemen at the front desk were dismissive and unhelpful in minor matters such as sorting out our inclusive breakfast. We would not recommend or stay here again.
Based on previos reviews we were expecting a very comfortable and welcoming stay at this property. The facilities were pretty good but the staff were overall unfriendly or unhelpful. The gentlemen at the front desk were dismissive and unhelpful in minor matters such as sorting out our inclusive breakfast. We would not recommend or stay here again.
8
Mary
15 Dec 2023
·
Stayed 3 nights
The most outstanding part of the hotel was the staff. The front desk staff, particularly Ingebord, were amazing. The staff helped us book two tours on ChileTours and they were excellent. We visited Valparaiso on one tour and the Concha y Toro winery on the other. The only problem we had was that the area is dangerous. Thieves attempted to rob my husband and I just steps from the hotel’s front door. I would recommend that you stay in the hotel, eat there (they have a restaurant and a bar), and leave only when you need to go on a tour or to the airport. Also, I would recommend asking the wonderful people at the front desk to get a taxi to the airport rather than getting an Uber. Uber means waiting outside the hotel for the car and that gives thieves an opportunity. We met our taxi driver in the lobby and were escorted to the secure basement where the taxi was parked. I would not go outside the hotel at all at night. But it feels perfectly safe in the hotel. There was a Santiago police office in the hotel at all times. Other than the security outside the hotel, we really enjoyed our stay at the Mercure. The staff were incredible. A big thank you to Ingebord.
The most outstanding part of the hotel was the staff. The front desk staff, particularly Ingebord, were amazing. The staff helped us book two tours on ChileTours and they were excellent. We visited Valparaiso on one tour and the Concha y Toro winery on the other. The only problem we had was that the area is dangerous. Thieves attempted to rob my husband and I just steps from the hotel’s front door. I would recommend that you stay in the hotel, eat there (they have a restaurant and a bar), and leave only when you need to go on a tour or to the airport. Also, I would recommend asking the wonderful people at the front desk to get a taxi to the airport rather than getting an Uber. Uber means waiting outside the hotel for the car and that gives thieves an opportunity. We met our taxi driver in the lobby and were escorted to the secure basement where the taxi was parked. I would not go outside the hotel at all at night. But it feels perfectly safe in the hotel. There was a Santiago police office in the hotel at all times. Other than the security outside the hotel, we really enjoyed our stay at the Mercure. The staff were incredible. A big thank you to Ingebord.
10
Johanna
21 Dec 2025
·
Stayed 4 nights
Room cleaned often and well, staff amazing! Let us check in early on arrival and since friends daughter got sick we got to keep one room past check out whilst waiting for rental car. And really friendly in restaurant as well.
Room cleaned often and well, staff amazing! Let us check in early on arrival and since friends daughter got sick we got to keep one room past check out whilst waiting for rental car. And really friendly in restaurant as well.
10
Oleg
8 Jan 2025
·
Stayed 2 nights
Very nice place to stay. It's close to everything. Friendly and helpful staff.
Very nice place to stay. It's close to everything. Friendly and helpful staff.
8
Federico
18 Feb 2025
·
Stayed 3 nights
The check in process wasn't as expected. We arrived earlier and the rooms was not available ... that is OK. We returned 4 hours after check in time and the room was not still ready
The check in process wasn't as expected. We arrived earlier and the rooms was not available ... that is OK. We returned 4 hours after check in time and the room was not still ready
4
Jo
20 Oct 2024
·
Stayed 2 nights
Not the best start to my stay - despite informing the hotel that my arrival would be from about 2pm, when I arrived at 2.15pm I was told that my room wouldn’t be available until exactly 3pm but this would give me time to buy lunch. Definitely not what I needed after almost 24 hours of travelling from the U.K. when all you want is a shower and a change of clothes. Just felt like I was being stalled so I’d buy lunch in the hotel whilst I waited. Whilst I was eventually able to get into my room just after 2.30pm it wasn’t the best start to my stay. Otherwise hotel is ok and right by a metro station. Though a walking tour guide said the area wasn’t that safe for tourists so wasn’t a relaxing stay.
Not the best start to my stay - despite informing the hotel that my arrival would be from about 2pm, when I arrived at 2.15pm I was told that my room wouldn’t be available until exactly 3pm but this would give me time to buy lunch. Definitely not what I needed after almost 24 hours of travelling from the U.K. when all you want is a shower and a change of clothes. Just felt like I was being stalled so I’d buy lunch in the hotel whilst I waited. Whilst I was eventually able to get into my room just after 2.30pm it wasn’t the best start to my stay. Otherwise hotel is ok and right by a metro station. Though a walking tour guide said the area wasn’t that safe for tourists so wasn’t a relaxing stay.
2
Juan D.
2 Sept 2025
·
Stayed 1 night
El hotel es aceptable (aunque tenga problemas). Pero mi principal enfado es que me cargaron una cantidad mayor a la pactada en la reserva. Reconocieron el error en el check out y me dijeron que se pondrían en contacto conmigo para resolverlo. Cosa que no han cumplido y han ignorado mis reclamaciones al respecto.
El hotel es aceptable (aunque tenga problemas). Pero mi principal enfado es que me cargaron una cantidad mayor a la pactada en la reserva. Reconocieron el error en el check out y me dijeron que se pondrían en contacto conmigo para resolverlo. Cosa que no han cumplido y han ignorado mis reclamaciones al respecto.
8
Jonathan
3 Jan 2024
·
Stayed 2 nights
I think for some from the US it could be a bit intimidating having to choose from a lot of local hotels not representing the chain brands where used to. Rest assured that this hotel is at least as good, if not better than in some ways, as any Hilton, Marriott, Windham, or Holiday Inn. Getting here from the airport was more expensive than it could have been. Had we contacted the hotel directly, we likely may have gotten the ride for 25k instead of the 40k our illegitimate "taxi charged us. The front desk was very helpful in arranging this for us when we checked out and headed to our next hotel. In general, hotel staff was very friendly and helpful with advice, almost always in fluent English, anytime we needed it. They provided local recommendations and even warnings about places to avoid when going out, especially at night. One staff member even called out to me as I walked out the door to let me know I'd forgotten my phone was in my back pocket. Further, he recommended places to go to get drinks in the area because those at the hotel were so expensive. Our room was perfectly positioned with a view of the National Library and the adjacent Santa Lucia Hill, both of which we easily reached from the hotel by walking. The room was clean and comfortable and included outlets that fit US style 110 volt plugs. There was a main light switch on the wall near the beds - I like this feature in hotels and it's becoming more common these days. Things were generally clean.
I think for some from the US it could be a bit intimidating having to choose from a lot of local hotels not representing the chain brands where used to. Rest assured that this hotel is at least as good, if not better than in some ways, as any Hilton, Marriott, Windham, or Holiday Inn. Getting here from the airport was more expensive than it could have been. Had we contacted the hotel directly, we likely may have gotten the ride for 25k instead of the 40k our illegitimate "taxi charged us. The front desk was very helpful in arranging this for us when we checked out and headed to our next hotel. In general, hotel staff was very friendly and helpful with advice, almost always in fluent English, anytime we needed it. They provided local recommendations and even warnings about places to avoid when going out, especially at night. One staff member even called out to me as I walked out the door to let me know I'd forgotten my phone was in my back pocket. Further, he recommended places to go to get drinks in the area because those at the hotel were so expensive. Our room was perfectly positioned with a view of the National Library and the adjacent Santa Lucia Hill, both of which we easily reached from the hotel by walking. The room was clean and comfortable and included outlets that fit US style 110 volt plugs. There was a main light switch on the wall near the beds - I like this feature in hotels and it's becoming more common these days. Things were generally clean.
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AI-generated summary based on recent guest reviews
Location
Very central by Santa Lucía metro and walkable to major sights. Many caution the immediate area feels dirty or unsafe at night, with difficult curbside access for taxis or ride shares.
Related guest reviews
10
Eduardo
26 Oct 2025
·
Stayed 2 nights
Very central location. Most city landmarks at walking distance. Friendly staff.
Very central location. Most city landmarks at walking distance. Friendly staff.
6
Emanuel
28 Apr 2025
·
Stayed 11 nights
Hotel muito próxima à Estação Santa Lucía (linha vermelha), o que trouxe muita comodidade para nos locomover pela cidade. Localização boa por ser próximo a alguns pontos turísticos, porém o Centro não me pareceu uma localização indicada para famílias, especialmente se estiver com crianças (muita bagunça nos arredores com o comércio informal de rua). Mas andando por três quarteirões vc está em Lastarría, mudando totalmente o cenário. No mais, hotel com boa limpeza, funcionários prestativos, academia ok. Café da manhã sem muita variação no decorrer dos dias.
Hotel muito próxima à Estação Santa Lucía (linha vermelha), o que trouxe muita comodidade para nos locomover pela cidade. Localização boa por ser próximo a alguns pontos turísticos, porém o Centro não me pareceu uma localização indicada para famílias, especialmente se estiver com crianças (muita bagunça nos arredores com o comércio informal de rua). Mas andando por três quarteirões vc está em Lastarría, mudando totalmente o cenário. No mais, hotel com boa limpeza, funcionários prestativos, academia ok. Café da manhã sem muita variação no decorrer dos dias.
6
Kristell
8 Nov 2024
·
Stayed 3 nights
The hotel was good, but the downtown area was dirty.
The hotel was good, but the downtown area was dirty.
10
Karla
15 Nov 2023
·
Stayed 2 nights
The location is perfect for exploring the city by public transportation and on foot as it is next to a metro station & many bus lines. Lots of restaurants close by and walking distance to the cathedral & parks.
The location is perfect for exploring the city by public transportation and on foot as it is next to a metro station & many bus lines. Lots of restaurants close by and walking distance to the cathedral & parks.
10
Merete
9 Nov 2025
·
Stayed 4 nights
Nice location close to metro and Santa Lucia Hill. City centre is only a few minutes away. Comfortable room with a nice bed.
Nice location close to metro and Santa Lucia Hill. City centre is only a few minutes away. Comfortable room with a nice bed.
8
Ronaldo
22 Jul 2024
·
Stayed 4 nights
Hotel no centro da cidade, muito bem localizado. Pontos turísticos próximos, variedades de alimentação e metrô ao lado. O único problema é que em frente tem muitos vendedores ambulantes que precisamos ficar atentos.
Hotel no centro da cidade, muito bem localizado. Pontos turísticos próximos, variedades de alimentação e metrô ao lado. O único problema é que em frente tem muitos vendedores ambulantes que precisamos ficar atentos.
10
Alexandre
4 Sept 2024
·
Stayed 7 nights
Ótima localização bem em frente a estação do metrô Santa Lúcia. Limpeza excelente e bom café da manhã que poderia ter mais variedades.
Ótima localização bem em frente a estação do metrô Santa Lúcia. Limpeza excelente e bom café da manhã que poderia ter mais variedades.
4
Jo
20 Oct 2024
·
Stayed 2 nights
Not the best start to my stay - despite informing the hotel that my arrival would be from about 2pm, when I arrived at 2.15pm I was told that my room wouldn’t be available until exactly 3pm but this would give me time to buy lunch. Definitely not what I needed after almost 24 hours of travelling from the U.K. when all you want is a shower and a change of clothes. Just felt like I was being stalled so I’d buy lunch in the hotel whilst I waited. Whilst I was eventually able to get into my room just after 2.30pm it wasn’t the best start to my stay. Otherwise hotel is ok and right by a metro station. Though a walking tour guide said the area wasn’t that safe for tourists so wasn’t a relaxing stay.
Not the best start to my stay - despite informing the hotel that my arrival would be from about 2pm, when I arrived at 2.15pm I was told that my room wouldn’t be available until exactly 3pm but this would give me time to buy lunch. Definitely not what I needed after almost 24 hours of travelling from the U.K. when all you want is a shower and a change of clothes. Just felt like I was being stalled so I’d buy lunch in the hotel whilst I waited. Whilst I was eventually able to get into my room just after 2.30pm it wasn’t the best start to my stay. Otherwise hotel is ok and right by a metro station. Though a walking tour guide said the area wasn’t that safe for tourists so wasn’t a relaxing stay.
8
Giovana
13 May 2025
·
Stayed 2 nights
Hotel velho, sem acesso para táxi, no centro da cidade . Em frente a um grande ponto de ônibus inclusive. Local que não parece ser muito seguro. Restaurante e café da manhã deixaram a desejar também.
Hotel velho, sem acesso para táxi, no centro da cidade . Em frente a um grande ponto de ônibus inclusive. Local que não parece ser muito seguro. Restaurante e café da manhã deixaram a desejar também.
8
Colin
25 Feb 2023
·
Stayed 4 nights
Modern facility, moderately good breakfast, front desk service very good, great central location but curbside appeal sorely lacking, traffic noise was well-muffled but the internal venting of air was very loud, air conditioning was good but,when on, the monitoring light lit up the room at night, daily cleaning was very inconsistent
Modern facility, moderately good breakfast, front desk service very good, great central location but curbside appeal sorely lacking, traffic noise was well-muffled but the internal venting of air was very loud, air conditioning was good but,when on, the monitoring light lit up the room at night, daily cleaning was very inconsistent
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AI-generated summary based on recent guest reviews
Dining
Breakfast is often praised for quality and variety, but several guests found it repetitive or mediocre, and the start time can be too late for early tours. Restaurant and bar feedback is mixed, and room service may be slow or arrive cold.
Related guest reviews
10
Saul
28 Sept 2024
·
Stayed 3 nights
Muy centrica, excelente desayuno. Buena comida en su restaurant
Muy centrica, excelente desayuno. Buena comida en su restaurant
8
Staale Norås
18 Feb 2026
·
Stayed 4 nights
"Greit hotell med fine rom. Frokosten var ok, men litt kjedelig, og vi fikk først siste dagen vite at man kunne bestille ulike typer egg – det burde vært informert om tidligere. Bassengområdet var pent, men ganske lite. Alt i alt et greit opphold, men med noen forbedringsmuligheter."
"Greit hotell med fine rom. Frokosten var ok, men litt kjedelig, og vi fikk først siste dagen vite at man kunne bestille ulike typer egg – det burde vært informert om tidligere. Bassengområdet var pent, men ganske lite. Alt i alt et greit opphold, men med noen forbedringsmuligheter."
8
Rhian
2 Jul 2023
·
Stayed 2 nights
I had a good experience at the Mercure. I thought the location very convenient - on a busy main road, but I couldn’t hear any road noise from the bedroom. It’s next to a metro station, and very walkable to many of the attractions downtown, so it was great place from which to see Santiago. Breakfast was mostly continental (with eggs and sausages as hot) but plentiful and tasty. The Reception staff were lovely and friendly.
I had a good experience at the Mercure. I thought the location very convenient - on a busy main road, but I couldn’t hear any road noise from the bedroom. It’s next to a metro station, and very walkable to many of the attractions downtown, so it was great place from which to see Santiago. Breakfast was mostly continental (with eggs and sausages as hot) but plentiful and tasty. The Reception staff were lovely and friendly.
10
Daniel
30 Aug 2022
·
Stayed 1 night
El unico aspecto a mejorar es la gestion del servicio de room service3 ya que este se demoro mucho y lo solicitado llego frio.
El unico aspecto a mejorar es la gestion del servicio de room service3 ya que este se demoro mucho y lo solicitado llego frio.
4
Luzia
21 Oct 2025
·
Stayed 9 nights
Quarto limpo sem reposição de papel higiênico; funcionarios bons; bar poucas opções; cafe da manhã poucas opcoes; almoco muito ruim
Quarto limpo sem reposição de papel higiênico; funcionarios bons; bar poucas opções; cafe da manhã poucas opcoes; almoco muito ruim
10
Marie-Pierre
10 Nov 2024
·
Stayed 2 nights
The hotel is modern with friendly, english speaking staff at reception. Nice breakfast buffet. Pool and bar on the 5th floor terrace. Well siruated to explore on foot. You can coordinate an airport transfer for 29 000.
The hotel is modern with friendly, english speaking staff at reception. Nice breakfast buffet. Pool and bar on the 5th floor terrace. Well siruated to explore on foot. You can coordinate an airport transfer for 29 000.
10
Fabio
24 Jun 2024
·
Stayed 4 nights
Hotel muito bom, restaurante com comidas ótimas, café da manhã bem sortido, lounge bem gostoso para os finais de tarde. De frente para o metrô e no meio de quase todos pontos turísticos da cidade.
Hotel muito bom, restaurante com comidas ótimas, café da manhã bem sortido, lounge bem gostoso para os finais de tarde. De frente para o metrô e no meio de quase todos pontos turísticos da cidade.
6
Ricardo
13 Aug 2025
·
Stayed 8 nights
Cafe da manha sempre igual
Cafe da manha sempre igual
8
Pablo
22 Sept 2023
·
Stayed 7 nights
Pontos positivos: - Próximo ao centro, então tem muitas opções para não ficar no tédio; - Atendimento muito bom por parte dos funcionários; - Quartos grandes e bem climatizados; Pontos negativos: - Em 7 dias não houve troca de itens do banheiro; - O café da manhã é pobre em variedades; - A academia conta somente com itens muito básicos - O preço do restaurante é muito elevado para o cardapio proposto; - Café da manhã servido a partir das 7hrs. A maioria dos passeios no Chile acaba saindo por volta das 5hrs, então se você programou muitos passeios a recomendação é não pegar uma hospedagem com café incluso.
Pontos positivos: - Próximo ao centro, então tem muitas opções para não ficar no tédio; - Atendimento muito bom por parte dos funcionários; - Quartos grandes e bem climatizados; Pontos negativos: - Em 7 dias não houve troca de itens do banheiro; - O café da manhã é pobre em variedades; - A academia conta somente com itens muito básicos - O preço do restaurante é muito elevado para o cardapio proposto; - Café da manhã servido a partir das 7hrs. A maioria dos passeios no Chile acaba saindo por volta das 5hrs, então se você programou muitos passeios a recomendação é não pegar uma hospedagem com café incluso.
10
Vanessa
21 Dec 2024
·
Stayed 2 nights
Breakfast is excellent! Healthy food and variety of 🍎fruits 🍒 apricot, watermelon 🍉 etc. good coffee too. Yummy yummy😋😋!!
Breakfast is excellent! Healthy food and variety of 🍎fruits 🍒 apricot, watermelon 🍉 etc. good coffee too. Yummy yummy😋😋!!
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AI-generated summary based on recent guest reviews
10
Andrew
17 Jun 2026
·
Stayed 3 nights
Great location and friendly hotel
Great location and friendly hotel
10
Floriana
11 Jun 2026
·
Stayed 2 nights
It was a great stay
It was a great stay
10
Jay
8 Jun 2026
·
Stayed 4 nights
Fernando at the 5th floor bar was great !!!! It helped he spoke English but was very friendly and on top of his game. Great employee. Facility and rooms were clean. Nice - rooms a lil out date - needs new tvs and more us outlets - other than that a great spot - right in the heart of downtown !!!
Fernando at the 5th floor bar was great !!!! It helped he spoke English but was very friendly and on top of his game. Great employee. Facility and rooms were clean. Nice - rooms a lil out date - needs new tvs and more us outlets - other than that a great spot - right in the heart of downtown !!!
8
James
8 Jun 2026
·
Stayed 3 nights
Location was very convenient for walking into town but rather remote from railway links. Staff were very pleasant and the suite we had was adequate but not regal.
Location was very convenient for walking into town but rather remote from railway links. Staff were very pleasant and the suite we had was adequate but not regal.
6
sydney
15 May 2026
·
Stayed 2 nights
There was no ventilation in the bathrooms so there was mold growing on the ceilings. In US terms I would equate to a motel 6 - we were here for 2 nights and it did the job but I wouldn’t stay again
There was no ventilation in the bathrooms so there was mold growing on the ceilings. In US terms I would equate to a motel 6 - we were here for 2 nights and it did the job but I wouldn’t stay again
FAQs about Mercure Santiago Centro
Is parking available at the property?
Self parking is available on-site for a fee of CLP 7360.00 per day. The parking is limited and does not require a reservation.
What type of breakfast is offered and what are the serving hours?
A buffet breakfast is available daily from 7:00 AM to 10:00 AM for a fee of approximately CLP 12376 for adults and children.
Does the property allow pets?
Pets are allowed at the property with a fee of CLP 45000 per pet, per day, and a pet deposit of CLP 45000 per day. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is at 3:00 PM and check-out is at 12:00 PM. Early check-in and late check-out may be available for an additional fee, subject to availability.
Are airport shuttle services available?
A roundtrip airport shuttle is available for a surcharge of CLP 25000 per vehicle (one-way, maximum occupancy 3). Guests must contact the property 48 hours prior to arrival to arrange the transfer.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas. However, specific room accessibility features may vary.
What is the location of the property in relation to key landmarks?
The hotel is centrally located in Santiago, just steps from the National Archive and San Francisco Church, and approximately 0.2 miles from the Pontifical Catholic University of Chile and Lastarria District.
Does the property have a swimming pool?
Yes, there is an outdoor swimming pool that is seasonal, open from October to April. Pool access is available from 10:00 AM to 8:00 PM.
What are the policies for guests staying with children?
Children 12 years old and younger can stay for free when occupying the parent's or guardian's room using existing bedding.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-28: 62.45593011625671USD
- 2026-09-29: 58.782054418556214USD
- 2026-09-30: 62.45593011625671USD
- 2026-10-01: 71.02831395344924USD
- 2026-10-02: 66.12981013949204USD
- 2026-10-03: 64.90518202323531USD
- 2026-10-04: 64.90518202323531USD
- 2026-10-05: 71.02831395344924USD
- 2026-10-06: 75.92681344187164USD
- 2026-10-07: 79.32258320381928USD
- 2026-10-08: 92.98086599999999USD
- 2026-10-09: 67.35443393021393USD
- 2026-10-10: 64.90518202323531USD
- 2026-10-11: 78.37606967438506USD
- 2026-10-12: 71.02831395344924USD
- 2026-10-13: 88.44521399999999USD
- 2026-10-14: 88.17307730229949USD
- 2026-10-15: 89.39770541855621USD
- 2026-10-16: 94.29620923251342USD
- 2026-10-17: 96.382605USD
- 2026-10-18: 70.302606USD
- 2026-10-19: 71.02831395344924USD
- 2026-10-20: 75.972171USD
- 2026-10-21: 94.78794468198394USD
- 2026-10-22: 96.382605USD
- 2026-10-23: 69.80368583719253USD
- 2026-10-24: 66.12981013949204USD
- 2026-10-25: 83.49957050756835USD
- 2026-10-26: 93.37689466603088USD
- 2026-10-27: 96.52213810224151USD
- 2026-10-28: 95.24869199999999USD
- 2026-10-29: 86.94844918604278USD
- 2026-10-30: 84.499201604599USD
- 2026-10-31: 66.12981013949204USD
- 2026-11-01: 64.90518202323531USD
- 2026-11-02: 75.972171USD
- 2026-11-03: 77.71535288161468USD
- 2026-11-04: 80.8253259068985USD
- 2026-11-05: 78.37606967438506USD
- 2026-11-06: 94.74805459986877USD
- 2026-11-07: 82.775649USD
- 2026-11-08: 83.51034108927153USD
- 2026-11-09: 84.77457380234527USD
- 2026-11-10: 86.177388USD
- 2026-11-11: 88.15279054399109USD
- 2026-11-12: 89.579127USD
- 2026-11-13: 93.86505722373963USD
- 2026-11-14: 71.02831395344924USD
- 2026-11-15: 71.02831395344924USD
- 2026-11-16: 75.92681344187164USD
- 2026-11-17: 83.27457348834228USD
- 2026-11-18: 76.79578743411254USD
- 2026-11-19: 75.92681344187164USD
- 2026-11-20: 73.47756586042786USD
- 2026-11-21: 75.22716683571625USD
- 2026-11-22: 71.02831395344924USD
- 2026-11-23: 78.79048186340331USD
- 2026-11-24: 78.37606967438506USD
- 2026-11-25: 81.49609524259185USD
- 2026-11-26: 75.35644842043304USD
- 2026-11-27: 69.80368583719253USD
- 2026-11-28: 73.8037457901764USD
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher, a smoke detector, and a security system
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
- The seasonal pool will be open from October to April.
- Pool access available from 10:00 AM to 8:00 PM.
- Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for buffet breakfast: approximately CLP 12376 for adults and CLP 12376 for children
- Airport shuttle fee: CLP 25000 per vehicle (one-way, maximum occupancy 3)
- Covered self parking fee: CLP 7360.00 per day
- Pet deposit: CLP 45000 per day
- Pet fee: CLP 45000 per pet, per day
- Late check-out fee: CLP 49000 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Airport shuttle
Restaurant
Swimming pool
Business centre
Room service
General
Room service
Restaurant
Non-smoking rooms
Packed lunches
Breakfast in the room
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Activities
Swimming pool
Pool outdoor
Outdoor Furniture
Pool (Seasonal Outdoor)
Terrace
Fitness Center (nearby)
Services
Business centre
Tour desk
Dry cleaning
Housekeeping
Banquet facilities
Safe-deposit box
Luggage storage
Self laundry
24-Hour Front Desk
Parking
Parking
Airport shuttle
Parking (Limited)
Parking Onsite
Internet
Free wi-fi