Hotel Santa Lucia
US$41
/ night
Avg. for September
Prices for Hotel Santa Lucia
Select dates to see prices and availability
US$41
/ night
Avg. for September
Monthly average prices
Nightly prices at Hotel Santa Lucia average US$32 in the cheapest month (February) and US$122 in the most expensive month (November), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$37 |
| February | US$32 |
| March | US$45 |
| April | US$39 |
| May | US$33 |
| June | US$51 |
| July | US$71 |
| August | US$96 |
| September | US$41 |
| October | US$42 |
| November | US$122 |
| December | US$46 |
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Sept · US$41
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Most expensive: November (~US$122)
Cheapest: February (~US$32)
About this property
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include concierge services and a banquet hall.
Amenities
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include concierge services and a banquet hall.
Business amenities
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities.
Dining
At Hotel Santa Lucia, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Rooms
Make yourself at home in one of the 70 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones and safes, and housekeeping is provided daily.
Location
With a stay at Hotel Santa Lucia in Santiago (Downtown Santiago), you'll be a 3-minute drive from Plaza de Armas and 6 minutes from Costanera Center. This hotel is 6 mi (9.7 km) from Parque Arauco Mall and 0.1 mi (0.2 km) from Municipal Theatre of Santiago.
What's nearby
Municipal Theatre of Santiago(0.1 Miles)
Museo Arte de Luz(0.1 Miles)
Plaza de Armas(0.2 Miles)
Paseo Ahumada(0.3 Miles)
Santiago Town Square(0.3 Miles)
Santa Lucia Hill(0.3 Miles)
San Francisco Church(0.3 Miles)
National History Museum(0.3 Miles)
Museum of Chilean Precolombian Art(0.3 Miles)
Museo Chileno de Arte Precolombino(0.3 Miles)
National Archive(0.3 Miles)
Metropolitan Cathedral(0.4 Miles)
Barrio París-Londres(0.4 Miles)
Former National Congress(0.4 Miles)
Plaza de la Constitucion(0.4 Miles)
The preferred airport for Hotel Santa Lucia is Santiago Intl. Airport (SCL)(11.4 Miles)
Parking
Airport shuttle
Non-smoking rooms
Housekeeping
Banquet facilities
Safe-deposit box
Location
Paseo Huerfanos 779, Santiago, Chile
Municipal Theatre of Santiago (0.1 Miles)
Museo Arte de Luz (0.1 Miles)
Plaza de Armas (0.2 Miles)
Paseo Ahumada (0.3 Miles)
Santiago Town Square (0.3 Miles)
Santa Lucia Hill (0.3 Miles)
Room options
7
Superior Apartment
Room details
1 Double Bed
and 2 Single Beds
Sleeps 4
431 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
5
Apartment, 2 Bedrooms
Room details
1 Double Bed
Sleeps 4
431 ft²
Wi-Fi (Free)Private BathroomTV
6
Superior Room, 2 Twin Beds
Room details
2 Single Beds
Sleeps 2
237 ft²
Wi-Fi (Free)Private BathroomTV
5
Triple Room
Room details
3× Single Beds
Sleeps 3
237 ft²
Wi-Fi (Free)Private BathroomTV
5
Standard Room
Room details
1 Double Bed
Sleeps 2
237 ft²
Wi-Fi (Free)Private BathroomTV
7
Superior Double Room
Room details
1 Double Bed
Sleeps 2
237 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
4
Standard Twin Room
Room details
2 Single Beds
Sleeps 2
237 ft²
Wi-Fi (Free)Private BathroomTV
Guest reviews of Hotel Santa Lucia
7.5
Good
Based on 1,129 verified reviews
Who stays here?
Business
16%
Couple
22%
Family
29%
Group
20%
Solo
10%
What guests think
AI-generated summary based on recent guest reviews
Across reviews, Hotel Santa Lucia is a simple, centrally located hotel with dated facilities, generally comfortable rooms, and mostly friendly service, though street noise, mixed cleanliness and maintenance, and awkward access within the building are recurring concerns.
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What guests think
Across reviews, Hotel Santa Lucia is a simple, centrally located hotel with dated facilities, generally comfortable rooms, and mostly friendly service, though street noise, mixed cleanliness and maintenance, and awkward access within the building are recurring concerns.
Breakfast is frequently praised, and some guests received helpful extras such as takeaway snacks before early departures or early check in. Several note good value for money. Expect a practical, budget-friendly base with conveniences over polish.
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AI-generated summary based on recent guest reviews
Facilities
Facilities are dated, with multiple reviews noting no internal lift to reach rooms and access via a gallery to upper floors. Parking, where used, is off site and a few blocks away.
Related guest reviews
4
Hadas
13 Apr 2023
·
Stayed 1 night
very disappointing, we don't recommend it. PRO: location- only during the day. CON: VERYYY old facilities. poor internet connection poor customer service- I was talking to the receptionist and at the back there were 2 other people talking about us (one of us was a spinach speaker so he understood everything). poor facilities- no window or vent in the bathroom, two power outlets for a room of 3!! NO elevator! when you bring luggage up the stairway the way it's set up- it's a shame. cleanliness- it feels like its only superficial cleanings, under the bed, was dirty' the bathroom was full of mold and the smell was horrible. Thank god it was for one night only.
very disappointing, we don't recommend it. PRO: location- only during the day. CON: VERYYY old facilities. poor internet connection poor customer service- I was talking to the receptionist and at the back there were 2 other people talking about us (one of us was a spinach speaker so he understood everything). poor facilities- no window or vent in the bathroom, two power outlets for a room of 3!! NO elevator! when you bring luggage up the stairway the way it's set up- it's a shame. cleanliness- it feels like its only superficial cleanings, under the bed, was dirty' the bathroom was full of mold and the smell was horrible. Thank god it was for one night only.
2
Francesco
16 Aug 2024
·
Stayed 1 night
Acabamos nao ficando hospedados por diversas razões. O endereço do site não condiz com a localização do hotel, para acessar o hotel é preciso andar por um calçadão e a entrada fica por dentro de uma galeria onde é necessário pegar um elevador e subir até o 4° andar. No site diz que o hotel tem estacionamento o que não é verdade, o estacionamento não é próprio e o mais próximo fica a três quadras e é preciso pagar uma diaria. As fotos que estão no site do hoteis.com precisam ser revistas porque não se parecem com nada pessoalmente. Fomos embora as 20h30 da noite, praticamente o horario que iamos fazer o checkin. Não recomendo este hotel.
Acabamos nao ficando hospedados por diversas razões. O endereço do site não condiz com a localização do hotel, para acessar o hotel é preciso andar por um calçadão e a entrada fica por dentro de uma galeria onde é necessário pegar um elevador e subir até o 4° andar. No site diz que o hotel tem estacionamento o que não é verdade, o estacionamento não é próprio e o mais próximo fica a três quadras e é preciso pagar uma diaria. As fotos que estão no site do hoteis.com precisam ser revistas porque não se parecem com nada pessoalmente. Fomos embora as 20h30 da noite, praticamente o horario que iamos fazer o checkin. Não recomendo este hotel.
8
Giovana
13 Aug 2024
·
Stayed 3 nights
Fica bem no centro, assim temos acesso a muitas lojas e restaurantes de diferentes culturas, o que é muito bom, a recepção bem gentis e ágeis, camas confortaveis e grandes, banheiro grande. O quarto em si ficou um pouco apertado com 3 camas, de inicio ao entrar tem hm cheiro meio forte de algo que parece fumo, e a situação no geral do quarto falta cuidado com pintura, e itens muito antigos, no café falta alguns pães e frutas mas no geral ficamos confortáveis.
Fica bem no centro, assim temos acesso a muitas lojas e restaurantes de diferentes culturas, o que é muito bom, a recepção bem gentis e ágeis, camas confortaveis e grandes, banheiro grande. O quarto em si ficou um pouco apertado com 3 camas, de inicio ao entrar tem hm cheiro meio forte de algo que parece fumo, e a situação no geral do quarto falta cuidado com pintura, e itens muito antigos, no café falta alguns pães e frutas mas no geral ficamos confortáveis.
4
Karen
23 Dec 2024
·
Stayed 1 night
Unhelpful staff at reception, no lift within hotel, threadbare linen, unable to open window, superficially clean only, no drinking water or tea/coffee available. Did not look as advertised. Will no be back.
Unhelpful staff at reception, no lift within hotel, threadbare linen, unable to open window, superficially clean only, no drinking water or tea/coffee available. Did not look as advertised. Will no be back.
4
Marcio
18 Oct 2025
·
Stayed 1 night
Sem frigobar. Sem elevador para os quartos. Serviço não quis juntas as twins beds para casal queen.
Sem frigobar. Sem elevador para os quartos. Serviço não quis juntas as twins beds para casal queen.
8
Mirella Dutra De
10 May 2024
·
Stayed 3 nights
É um hotel com instalações antigas. Sem luxos, tem o básico, cama confortavel e banheiro limpo. Por ser no centro entendesse que é um predio antigo. O hotel fica perto de pontos turísticos do centro.
É um hotel com instalações antigas. Sem luxos, tem o básico, cama confortavel e banheiro limpo. Por ser no centro entendesse que é um predio antigo. O hotel fica perto de pontos turísticos do centro.
4
Cláudia
29 Dec 2023
·
Stayed 1 night
Condições péssimas. Muito velho, carpete sujo e cheiro de mofo. Estacionamento distante em um local sinistro
Condições péssimas. Muito velho, carpete sujo e cheiro de mofo. Estacionamento distante em um local sinistro
6
OWEN
1 Aug 2024
·
Stayed 2 nights
Nice stay. Older building in older area. Rooms were small but adequate. Place was clean and staff was helpful.
Nice stay. Older building in older area. Rooms were small but adequate. Place was clean and staff was helpful.
10
angelica
24 May 2023
·
Stayed 4 nights
HOtel antigo mas com localização estratégica, confortável, só precisa ficar atento que é no 4o andar de um prédio, portanto se for marcar algum passeio precisa ver aonde é a recolhida, já que a rua é peatonal, mas valeu
HOtel antigo mas com localização estratégica, confortável, só precisa ficar atento que é no 4o andar de um prédio, portanto se for marcar algum passeio precisa ver aonde é a recolhida, já que a rua é peatonal, mas valeu
6
Warren
1 Oct 2024
·
Stayed 2 nights
The first night we arrived we were put in a very rundown room,with very bright streetlights and no black out on the curtains.iasked for a better room and was given one and the experience improved, but staff were generally unhelpful, and did as least as possible to assist
The first night we arrived we were put in a very rundown room,with very bright streetlights and no black out on the curtains.iasked for a better room and was given one and the experience improved, but staff were generally unhelpful, and did as least as possible to assist
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness feedback is mixed: many describe clean rooms and bathrooms, while others report superficial cleaning, musty odors or mold, and some maintenance issues like clogs and leaks.
Related guest reviews
8
Jairo
18 Mar 2025
·
Stayed 4 nights
A localização do hotel é boa, camas confortáveis e limpas, quartos limpos, ar condicionado funcionando bem, equipe de atendimento muito educada e prestativa e o café da manhã excelente. Para ficar perfeito deveriam verificar o entupimento na banheira e lavabo e também vazamento de água ao dar descarga no vaso sanitário.
A localização do hotel é boa, camas confortáveis e limpas, quartos limpos, ar condicionado funcionando bem, equipe de atendimento muito educada e prestativa e o café da manhã excelente. Para ficar perfeito deveriam verificar o entupimento na banheira e lavabo e também vazamento de água ao dar descarga no vaso sanitário.
10
Lisa
4 Dec 2023
·
Stayed 2 nights
I liked this hotel a lot. The location is great and the staff were very friendly and helpful. They also spoke english which made things easier for me. I arrived at night and the area was a littlecreepylooking, but when I came out in the morning I found myself in the middle of a bustling shopping area. There were shops and outdoor seating to eat and many venders. I felt very safe in this area and had many places to choose from to eat. The hotel is old and the pictures don't exactly match, but it's clean, it smells clean. My room was freshly painted and looked great in the sunlight. One negative would be that my mattress was lumpy, but I would stay again.
I liked this hotel a lot. The location is great and the staff were very friendly and helpful. They also spoke english which made things easier for me. I arrived at night and the area was a littlecreepylooking, but when I came out in the morning I found myself in the middle of a bustling shopping area. There were shops and outdoor seating to eat and many venders. I felt very safe in this area and had many places to choose from to eat. The hotel is old and the pictures don't exactly match, but it's clean, it smells clean. My room was freshly painted and looked great in the sunlight. One negative would be that my mattress was lumpy, but I would stay again.
4
Hadas
13 Apr 2023
·
Stayed 1 night
very disappointing, we don't recommend it. PRO: location- only during the day. CON: VERYYY old facilities. poor internet connection poor customer service- I was talking to the receptionist and at the back there were 2 other people talking about us (one of us was a spinach speaker so he understood everything). poor facilities- no window or vent in the bathroom, two power outlets for a room of 3!! NO elevator! when you bring luggage up the stairway the way it's set up- it's a shame. cleanliness- it feels like its only superficial cleanings, under the bed, was dirty' the bathroom was full of mold and the smell was horrible. Thank god it was for one night only.
very disappointing, we don't recommend it. PRO: location- only during the day. CON: VERYYY old facilities. poor internet connection poor customer service- I was talking to the receptionist and at the back there were 2 other people talking about us (one of us was a spinach speaker so he understood everything). poor facilities- no window or vent in the bathroom, two power outlets for a room of 3!! NO elevator! when you bring luggage up the stairway the way it's set up- it's a shame. cleanliness- it feels like its only superficial cleanings, under the bed, was dirty' the bathroom was full of mold and the smell was horrible. Thank god it was for one night only.
6
Carol
29 Dec 2021
·
Stayed 1 night
En general todo bien, excepto que habia una araña en la almohada pero no genere ningun reclamo porque entiendo que el calor genera esas cosas, lo que encontré que las instalaciones son antiguas, los closet, el alfombrado y la cama no era king sino eran dos colchones juntos, lo que ocasionó que cada uno durmiera en su lado porque si nos acercabamos mucho se corria el colchon.
En general todo bien, excepto que habia una araña en la almohada pero no genere ningun reclamo porque entiendo que el calor genera esas cosas, lo que encontré que las instalaciones son antiguas, los closet, el alfombrado y la cama no era king sino eran dos colchones juntos, lo que ocasionó que cada uno durmiera en su lado porque si nos acercabamos mucho se corria el colchon.
4
Karen
23 Dec 2024
·
Stayed 1 night
Unhelpful staff at reception, no lift within hotel, threadbare linen, unable to open window, superficially clean only, no drinking water or tea/coffee available. Did not look as advertised. Will no be back.
Unhelpful staff at reception, no lift within hotel, threadbare linen, unable to open window, superficially clean only, no drinking water or tea/coffee available. Did not look as advertised. Will no be back.
8
Mirella Dutra De
10 May 2024
·
Stayed 3 nights
É um hotel com instalações antigas. Sem luxos, tem o básico, cama confortavel e banheiro limpo. Por ser no centro entendesse que é um predio antigo. O hotel fica perto de pontos turísticos do centro.
É um hotel com instalações antigas. Sem luxos, tem o básico, cama confortavel e banheiro limpo. Por ser no centro entendesse que é um predio antigo. O hotel fica perto de pontos turísticos do centro.
4
Cláudia
29 Dec 2023
·
Stayed 1 night
Condições péssimas. Muito velho, carpete sujo e cheiro de mofo. Estacionamento distante em um local sinistro
Condições péssimas. Muito velho, carpete sujo e cheiro de mofo. Estacionamento distante em um local sinistro
6
OWEN
1 Aug 2024
·
Stayed 2 nights
Nice stay. Older building in older area. Rooms were small but adequate. Place was clean and staff was helpful.
Nice stay. Older building in older area. Rooms were small but adequate. Place was clean and staff was helpful.
10
Ailyn
30 Jan 2026
·
Stayed 5 nights
La ubicación del hotel está muy buena. La habitación era limpia y la cama muy cómoda. El desayuno, bastante completo. Todo el personal fue muy amable. Como el desayuno se sirve recién a partir de las 7:30 y nosotros teníamos que hacer el check out a las 5:30, igual nos prepararon un snack bastante completo para llevar.
La ubicación del hotel está muy buena. La habitación era limpia y la cama muy cómoda. El desayuno, bastante completo. Todo el personal fue muy amable. Como el desayuno se sirve recién a partir de las 7:30 y nosotros teníamos que hacer el check out a las 5:30, igual nos prepararon un snack bastante completo para llevar.
8
Iryna
30 Dec 2022
·
Stayed 19,355 nights
The hotel is in the middle of the city with an easy access to shops, stores and metro, only a couple of minutes from Plaza de Armas. It’s outdated but clean and the stuff was very friendly and caring and let us check in at 11 am instead of 3 pm absolutely free of charge. Our room on the third floor had a great view on a busy city street (which can be a problem at night because it was very noisy). Breakfast was very good as well (omelette, buns, meats and cheese, etc.). Overall the hotel was a great value.
The hotel is in the middle of the city with an easy access to shops, stores and metro, only a couple of minutes from Plaza de Armas. It’s outdated but clean and the stuff was very friendly and caring and let us check in at 11 am instead of 3 pm absolutely free of charge. Our room on the third floor had a great view on a busy city street (which can be a problem at night because it was very noisy). Breakfast was very good as well (omelette, buns, meats and cheese, etc.). Overall the hotel was a great value.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are basic and older but generally comfortable; sizes vary, and some bathrooms are spacious. Street noise at night affects several rooms, and a few guests mention worn mattresses or minor maintenance problems.
Related guest reviews
8
Jairo
18 Mar 2025
·
Stayed 4 nights
A localização do hotel é boa, camas confortáveis e limpas, quartos limpos, ar condicionado funcionando bem, equipe de atendimento muito educada e prestativa e o café da manhã excelente. Para ficar perfeito deveriam verificar o entupimento na banheira e lavabo e também vazamento de água ao dar descarga no vaso sanitário.
A localização do hotel é boa, camas confortáveis e limpas, quartos limpos, ar condicionado funcionando bem, equipe de atendimento muito educada e prestativa e o café da manhã excelente. Para ficar perfeito deveriam verificar o entupimento na banheira e lavabo e também vazamento de água ao dar descarga no vaso sanitário.
4
Matti
23 Jan 2023
·
Stayed 2 nights
El ruido de afuera era ruidoso en el 3. piso por la calle.
El ruido de afuera era ruidoso en el 3. piso por la calle.
8
Giovana
13 Aug 2024
·
Stayed 3 nights
Fica bem no centro, assim temos acesso a muitas lojas e restaurantes de diferentes culturas, o que é muito bom, a recepção bem gentis e ágeis, camas confortaveis e grandes, banheiro grande. O quarto em si ficou um pouco apertado com 3 camas, de inicio ao entrar tem hm cheiro meio forte de algo que parece fumo, e a situação no geral do quarto falta cuidado com pintura, e itens muito antigos, no café falta alguns pães e frutas mas no geral ficamos confortáveis.
Fica bem no centro, assim temos acesso a muitas lojas e restaurantes de diferentes culturas, o que é muito bom, a recepção bem gentis e ágeis, camas confortaveis e grandes, banheiro grande. O quarto em si ficou um pouco apertado com 3 camas, de inicio ao entrar tem hm cheiro meio forte de algo que parece fumo, e a situação no geral do quarto falta cuidado com pintura, e itens muito antigos, no café falta alguns pães e frutas mas no geral ficamos confortáveis.
8
Mirella Dutra De
10 May 2024
·
Stayed 3 nights
É um hotel com instalações antigas. Sem luxos, tem o básico, cama confortavel e banheiro limpo. Por ser no centro entendesse que é um predio antigo. O hotel fica perto de pontos turísticos do centro.
É um hotel com instalações antigas. Sem luxos, tem o básico, cama confortavel e banheiro limpo. Por ser no centro entendesse que é um predio antigo. O hotel fica perto de pontos turísticos do centro.
6
OWEN
1 Aug 2024
·
Stayed 2 nights
Nice stay. Older building in older area. Rooms were small but adequate. Place was clean and staff was helpful.
Nice stay. Older building in older area. Rooms were small but adequate. Place was clean and staff was helpful.
8
Ádria
16 Oct 2025
·
Stayed 5 nights
A localização do hotel é ótima por ser perto de tudo, inclusive pontos turísticos, restaurantes, bares, supermercados. As recepcionistas sempre bem atenciosas, prestativas e simpáticas, o que faz todo diferencial. Café da manhã variado e com opções, o quarto bem confortável, o único ponto negativo foi a cama que estava com uma mola com defeito, deixando desnivelada.
A localização do hotel é ótima por ser perto de tudo, inclusive pontos turísticos, restaurantes, bares, supermercados. As recepcionistas sempre bem atenciosas, prestativas e simpáticas, o que faz todo diferencial. Café da manhã variado e com opções, o quarto bem confortável, o único ponto negativo foi a cama que estava com uma mola com defeito, deixando desnivelada.
10
Ailyn
30 Jan 2026
·
Stayed 5 nights
La ubicación del hotel está muy buena. La habitación era limpia y la cama muy cómoda. El desayuno, bastante completo. Todo el personal fue muy amable. Como el desayuno se sirve recién a partir de las 7:30 y nosotros teníamos que hacer el check out a las 5:30, igual nos prepararon un snack bastante completo para llevar.
La ubicación del hotel está muy buena. La habitación era limpia y la cama muy cómoda. El desayuno, bastante completo. Todo el personal fue muy amable. Como el desayuno se sirve recién a partir de las 7:30 y nosotros teníamos que hacer el check out a las 5:30, igual nos prepararon un snack bastante completo para llevar.
8
Iryna
30 Dec 2022
·
Stayed 19,355 nights
The hotel is in the middle of the city with an easy access to shops, stores and metro, only a couple of minutes from Plaza de Armas. It’s outdated but clean and the stuff was very friendly and caring and let us check in at 11 am instead of 3 pm absolutely free of charge. Our room on the third floor had a great view on a busy city street (which can be a problem at night because it was very noisy). Breakfast was very good as well (omelette, buns, meats and cheese, etc.). Overall the hotel was a great value.
The hotel is in the middle of the city with an easy access to shops, stores and metro, only a couple of minutes from Plaza de Armas. It’s outdated but clean and the stuff was very friendly and caring and let us check in at 11 am instead of 3 pm absolutely free of charge. Our room on the third floor had a great view on a busy city street (which can be a problem at night because it was very noisy). Breakfast was very good as well (omelette, buns, meats and cheese, etc.). Overall the hotel was a great value.
6
Maciej
29 Dec 2021
·
Stayed 2 nights
The hotel was decent, staff super helpful and friendly. However, noise from the street annoying!
The hotel was decent, staff super helpful and friendly. However, noise from the street annoying!
6
ruixing
22 Feb 2024
·
Stayed 4 nights
Too hot but can not open windows because noisy
Too hot but can not open windows because noisy
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AI-generated summary based on recent guest reviews
Service
Service is often friendly and helpful, with staff accommodating early check-ins and preparing takeaway breakfasts for early departures. However, several guests experienced unhelpful or rude interactions.
Related guest reviews
8
Jairo
18 Mar 2025
·
Stayed 4 nights
A localização do hotel é boa, camas confortáveis e limpas, quartos limpos, ar condicionado funcionando bem, equipe de atendimento muito educada e prestativa e o café da manhã excelente. Para ficar perfeito deveriam verificar o entupimento na banheira e lavabo e também vazamento de água ao dar descarga no vaso sanitário.
A localização do hotel é boa, camas confortáveis e limpas, quartos limpos, ar condicionado funcionando bem, equipe de atendimento muito educada e prestativa e o café da manhã excelente. Para ficar perfeito deveriam verificar o entupimento na banheira e lavabo e também vazamento de água ao dar descarga no vaso sanitário.
10
Lisa
4 Dec 2023
·
Stayed 2 nights
I liked this hotel a lot. The location is great and the staff were very friendly and helpful. They also spoke english which made things easier for me. I arrived at night and the area was a littlecreepylooking, but when I came out in the morning I found myself in the middle of a bustling shopping area. There were shops and outdoor seating to eat and many venders. I felt very safe in this area and had many places to choose from to eat. The hotel is old and the pictures don't exactly match, but it's clean, it smells clean. My room was freshly painted and looked great in the sunlight. One negative would be that my mattress was lumpy, but I would stay again.
I liked this hotel a lot. The location is great and the staff were very friendly and helpful. They also spoke english which made things easier for me. I arrived at night and the area was a littlecreepylooking, but when I came out in the morning I found myself in the middle of a bustling shopping area. There were shops and outdoor seating to eat and many venders. I felt very safe in this area and had many places to choose from to eat. The hotel is old and the pictures don't exactly match, but it's clean, it smells clean. My room was freshly painted and looked great in the sunlight. One negative would be that my mattress was lumpy, but I would stay again.
4
Hadas
13 Apr 2023
·
Stayed 1 night
very disappointing, we don't recommend it. PRO: location- only during the day. CON: VERYYY old facilities. poor internet connection poor customer service- I was talking to the receptionist and at the back there were 2 other people talking about us (one of us was a spinach speaker so he understood everything). poor facilities- no window or vent in the bathroom, two power outlets for a room of 3!! NO elevator! when you bring luggage up the stairway the way it's set up- it's a shame. cleanliness- it feels like its only superficial cleanings, under the bed, was dirty' the bathroom was full of mold and the smell was horrible. Thank god it was for one night only.
very disappointing, we don't recommend it. PRO: location- only during the day. CON: VERYYY old facilities. poor internet connection poor customer service- I was talking to the receptionist and at the back there were 2 other people talking about us (one of us was a spinach speaker so he understood everything). poor facilities- no window or vent in the bathroom, two power outlets for a room of 3!! NO elevator! when you bring luggage up the stairway the way it's set up- it's a shame. cleanliness- it feels like its only superficial cleanings, under the bed, was dirty' the bathroom was full of mold and the smell was horrible. Thank god it was for one night only.
8
PATRICIA CARROLL LOWNEY
21 Nov 2023
·
Stayed 2 nights
WE WERE VERY ILL WHEN WE ARRIVED AND THE STAFF WERE MOST HELPFUL IN STORING OUR MEALS OUT AND REHEATING FOR US AS WE COULD BARELY MOVE. BREAKFAST WERE EXCELLENT. I WOULD STAY HERE AGAIN.
WE WERE VERY ILL WHEN WE ARRIVED AND THE STAFF WERE MOST HELPFUL IN STORING OUR MEALS OUT AND REHEATING FOR US AS WE COULD BARELY MOVE. BREAKFAST WERE EXCELLENT. I WOULD STAY HERE AGAIN.
4
Karen
23 Dec 2024
·
Stayed 1 night
Unhelpful staff at reception, no lift within hotel, threadbare linen, unable to open window, superficially clean only, no drinking water or tea/coffee available. Did not look as advertised. Will no be back.
Unhelpful staff at reception, no lift within hotel, threadbare linen, unable to open window, superficially clean only, no drinking water or tea/coffee available. Did not look as advertised. Will no be back.
10
Valden
10 Apr 2024
·
Stayed 12 nights
Friendly and helpful staff. Great breakfast. Quiet and tranquil atmosphere
Friendly and helpful staff. Great breakfast. Quiet and tranquil atmosphere
8
Ádria
16 Oct 2025
·
Stayed 5 nights
A localização do hotel é ótima por ser perto de tudo, inclusive pontos turísticos, restaurantes, bares, supermercados. As recepcionistas sempre bem atenciosas, prestativas e simpáticas, o que faz todo diferencial. Café da manhã variado e com opções, o quarto bem confortável, o único ponto negativo foi a cama que estava com uma mola com defeito, deixando desnivelada.
A localização do hotel é ótima por ser perto de tudo, inclusive pontos turísticos, restaurantes, bares, supermercados. As recepcionistas sempre bem atenciosas, prestativas e simpáticas, o que faz todo diferencial. Café da manhã variado e com opções, o quarto bem confortável, o único ponto negativo foi a cama que estava com uma mola com defeito, deixando desnivelada.
10
Ailyn
30 Jan 2026
·
Stayed 5 nights
La ubicación del hotel está muy buena. La habitación era limpia y la cama muy cómoda. El desayuno, bastante completo. Todo el personal fue muy amable. Como el desayuno se sirve recién a partir de las 7:30 y nosotros teníamos que hacer el check out a las 5:30, igual nos prepararon un snack bastante completo para llevar.
La ubicación del hotel está muy buena. La habitación era limpia y la cama muy cómoda. El desayuno, bastante completo. Todo el personal fue muy amable. Como el desayuno se sirve recién a partir de las 7:30 y nosotros teníamos que hacer el check out a las 5:30, igual nos prepararon un snack bastante completo para llevar.
8
Érico
31 Jan 2026
·
Stayed 4 nights
Quarto simples mas atende. Infelizmente tivemos problemas com a torneira e tv, mas prontamente atendidos pelo gerente. O atendente da noite não foi lá muito simpático quando chegamos, mas os demais atenderam muy bem.
Quarto simples mas atende. Infelizmente tivemos problemas com a torneira e tv, mas prontamente atendidos pelo gerente. O atendente da noite não foi lá muito simpático quando chegamos, mas os demais atenderam muy bem.
6
Bernie
11 Jun 2025
·
Stayed 1 night
Hard to find. Staff were short and lacked direction skills, and un interested. Couldn't tell me where a bank cash machine was. Then restaurant staff treated me rudly.
Hard to find. Staff were short and lacked direction skills, and un interested. Couldn't tell me where a bank cash machine was. Then restaurant staff treated me rudly.
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AI-generated summary based on recent guest reviews
Location
Central location with easy walking access to Plaza de Armas, shops, and metro. Some found the entrance hard to locate or the area less appealing at night, and one review rated the location poorly.
Related guest reviews
10
avinash
13 Feb 2025
·
Stayed 1 night
Super cool stay at the property nearby Plaza de Armas De Santiago
Super cool stay at the property nearby Plaza de Armas De Santiago
8
Cheng
23 Jan 2026
·
Stayed 1 night
I stayed there for one night, and didn’t have chance to take its breakfast. The location of the hotel is great for solo traveller.
I stayed there for one night, and didn’t have chance to take its breakfast. The location of the hotel is great for solo traveller.
10
Lisa
4 Dec 2023
·
Stayed 2 nights
I liked this hotel a lot. The location is great and the staff were very friendly and helpful. They also spoke english which made things easier for me. I arrived at night and the area was a littlecreepylooking, but when I came out in the morning I found myself in the middle of a bustling shopping area. There were shops and outdoor seating to eat and many venders. I felt very safe in this area and had many places to choose from to eat. The hotel is old and the pictures don't exactly match, but it's clean, it smells clean. My room was freshly painted and looked great in the sunlight. One negative would be that my mattress was lumpy, but I would stay again.
I liked this hotel a lot. The location is great and the staff were very friendly and helpful. They also spoke english which made things easier for me. I arrived at night and the area was a littlecreepylooking, but when I came out in the morning I found myself in the middle of a bustling shopping area. There were shops and outdoor seating to eat and many venders. I felt very safe in this area and had many places to choose from to eat. The hotel is old and the pictures don't exactly match, but it's clean, it smells clean. My room was freshly painted and looked great in the sunlight. One negative would be that my mattress was lumpy, but I would stay again.
2
Francesco
16 Aug 2024
·
Stayed 1 night
Acabamos nao ficando hospedados por diversas razões. O endereço do site não condiz com a localização do hotel, para acessar o hotel é preciso andar por um calçadão e a entrada fica por dentro de uma galeria onde é necessário pegar um elevador e subir até o 4° andar. No site diz que o hotel tem estacionamento o que não é verdade, o estacionamento não é próprio e o mais próximo fica a três quadras e é preciso pagar uma diaria. As fotos que estão no site do hoteis.com precisam ser revistas porque não se parecem com nada pessoalmente. Fomos embora as 20h30 da noite, praticamente o horario que iamos fazer o checkin. Não recomendo este hotel.
Acabamos nao ficando hospedados por diversas razões. O endereço do site não condiz com a localização do hotel, para acessar o hotel é preciso andar por um calçadão e a entrada fica por dentro de uma galeria onde é necessário pegar um elevador e subir até o 4° andar. No site diz que o hotel tem estacionamento o que não é verdade, o estacionamento não é próprio e o mais próximo fica a três quadras e é preciso pagar uma diaria. As fotos que estão no site do hoteis.com precisam ser revistas porque não se parecem com nada pessoalmente. Fomos embora as 20h30 da noite, praticamente o horario que iamos fazer o checkin. Não recomendo este hotel.
8
Vinícius
11 Jan 2026
·
Stayed 2 nights
Localização excelente e no centro de muitos pontos. O café da manhã poderia ter mais variedades. Mas a acomodação do quarto e banheiro são boas, e espaçosas.
Localização excelente e no centro de muitos pontos. O café da manhã poderia ter mais variedades. Mas a acomodação do quarto e banheiro são boas, e espaçosas.
6
William
16 Sept 2025
·
Stayed 2 nights
Céntrico.
Céntrico.
4
Oliver
4 Feb 2026
·
Stayed 3 nights
Location. Bad
Location. Bad
10
frederico
5 Dec 2024
·
Stayed 1 night
ótima localizacao
ótima localizacao
8
Ádria
16 Oct 2025
·
Stayed 5 nights
A localização do hotel é ótima por ser perto de tudo, inclusive pontos turísticos, restaurantes, bares, supermercados. As recepcionistas sempre bem atenciosas, prestativas e simpáticas, o que faz todo diferencial. Café da manhã variado e com opções, o quarto bem confortável, o único ponto negativo foi a cama que estava com uma mola com defeito, deixando desnivelada.
A localização do hotel é ótima por ser perto de tudo, inclusive pontos turísticos, restaurantes, bares, supermercados. As recepcionistas sempre bem atenciosas, prestativas e simpáticas, o que faz todo diferencial. Café da manhã variado e com opções, o quarto bem confortável, o único ponto negativo foi a cama que estava com uma mola com defeito, deixando desnivelada.
8
Iryna
30 Dec 2022
·
Stayed 19,355 nights
The hotel is in the middle of the city with an easy access to shops, stores and metro, only a couple of minutes from Plaza de Armas. It’s outdated but clean and the stuff was very friendly and caring and let us check in at 11 am instead of 3 pm absolutely free of charge. Our room on the third floor had a great view on a busy city street (which can be a problem at night because it was very noisy). Breakfast was very good as well (omelette, buns, meats and cheese, etc.). Overall the hotel was a great value.
The hotel is in the middle of the city with an easy access to shops, stores and metro, only a couple of minutes from Plaza de Armas. It’s outdated but clean and the stuff was very friendly and caring and let us check in at 11 am instead of 3 pm absolutely free of charge. Our room on the third floor had a great view on a busy city street (which can be a problem at night because it was very noisy). Breakfast was very good as well (omelette, buns, meats and cheese, etc.). Overall the hotel was a great value.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is commonly praised as good to excellent, with decent variety. A few note limited selection, and one review reported poor quality.
Related guest reviews
8
Jairo
18 Mar 2025
·
Stayed 4 nights
A localização do hotel é boa, camas confortáveis e limpas, quartos limpos, ar condicionado funcionando bem, equipe de atendimento muito educada e prestativa e o café da manhã excelente. Para ficar perfeito deveriam verificar o entupimento na banheira e lavabo e também vazamento de água ao dar descarga no vaso sanitário.
A localização do hotel é boa, camas confortáveis e limpas, quartos limpos, ar condicionado funcionando bem, equipe de atendimento muito educada e prestativa e o café da manhã excelente. Para ficar perfeito deveriam verificar o entupimento na banheira e lavabo e também vazamento de água ao dar descarga no vaso sanitário.
8
Giovana
13 Aug 2024
·
Stayed 3 nights
Fica bem no centro, assim temos acesso a muitas lojas e restaurantes de diferentes culturas, o que é muito bom, a recepção bem gentis e ágeis, camas confortaveis e grandes, banheiro grande. O quarto em si ficou um pouco apertado com 3 camas, de inicio ao entrar tem hm cheiro meio forte de algo que parece fumo, e a situação no geral do quarto falta cuidado com pintura, e itens muito antigos, no café falta alguns pães e frutas mas no geral ficamos confortáveis.
Fica bem no centro, assim temos acesso a muitas lojas e restaurantes de diferentes culturas, o que é muito bom, a recepção bem gentis e ágeis, camas confortaveis e grandes, banheiro grande. O quarto em si ficou um pouco apertado com 3 camas, de inicio ao entrar tem hm cheiro meio forte de algo que parece fumo, e a situação no geral do quarto falta cuidado com pintura, e itens muito antigos, no café falta alguns pães e frutas mas no geral ficamos confortáveis.
8
PATRICIA CARROLL LOWNEY
21 Nov 2023
·
Stayed 2 nights
WE WERE VERY ILL WHEN WE ARRIVED AND THE STAFF WERE MOST HELPFUL IN STORING OUR MEALS OUT AND REHEATING FOR US AS WE COULD BARELY MOVE. BREAKFAST WERE EXCELLENT. I WOULD STAY HERE AGAIN.
WE WERE VERY ILL WHEN WE ARRIVED AND THE STAFF WERE MOST HELPFUL IN STORING OUR MEALS OUT AND REHEATING FOR US AS WE COULD BARELY MOVE. BREAKFAST WERE EXCELLENT. I WOULD STAY HERE AGAIN.
8
Vinícius
11 Jan 2026
·
Stayed 2 nights
Localização excelente e no centro de muitos pontos. O café da manhã poderia ter mais variedades. Mas a acomodação do quarto e banheiro são boas, e espaçosas.
Localização excelente e no centro de muitos pontos. O café da manhã poderia ter mais variedades. Mas a acomodação do quarto e banheiro são boas, e espaçosas.
10
Valden
10 Apr 2024
·
Stayed 12 nights
Friendly and helpful staff. Great breakfast. Quiet and tranquil atmosphere
Friendly and helpful staff. Great breakfast. Quiet and tranquil atmosphere
2
JUAN JOSÉ
30 Dec 2023
·
Stayed 1 night
No se parece en nada a las imágenes de lo que se contrata. La cama se hundía, almohadas incómodas. Desayuno fatal, la comida estaba con mal sabor, agria. No cumplió con las expectativas.
No se parece en nada a las imágenes de lo que se contrata. La cama se hundía, almohadas incómodas. Desayuno fatal, la comida estaba con mal sabor, agria. No cumplió con las expectativas.
8
Ádria
16 Oct 2025
·
Stayed 5 nights
A localização do hotel é ótima por ser perto de tudo, inclusive pontos turísticos, restaurantes, bares, supermercados. As recepcionistas sempre bem atenciosas, prestativas e simpáticas, o que faz todo diferencial. Café da manhã variado e com opções, o quarto bem confortável, o único ponto negativo foi a cama que estava com uma mola com defeito, deixando desnivelada.
A localização do hotel é ótima por ser perto de tudo, inclusive pontos turísticos, restaurantes, bares, supermercados. As recepcionistas sempre bem atenciosas, prestativas e simpáticas, o que faz todo diferencial. Café da manhã variado e com opções, o quarto bem confortável, o único ponto negativo foi a cama que estava com uma mola com defeito, deixando desnivelada.
10
Ailyn
30 Jan 2026
·
Stayed 5 nights
La ubicación del hotel está muy buena. La habitación era limpia y la cama muy cómoda. El desayuno, bastante completo. Todo el personal fue muy amable. Como el desayuno se sirve recién a partir de las 7:30 y nosotros teníamos que hacer el check out a las 5:30, igual nos prepararon un snack bastante completo para llevar.
La ubicación del hotel está muy buena. La habitación era limpia y la cama muy cómoda. El desayuno, bastante completo. Todo el personal fue muy amable. Como el desayuno se sirve recién a partir de las 7:30 y nosotros teníamos que hacer el check out a las 5:30, igual nos prepararon un snack bastante completo para llevar.
8
Iryna
30 Dec 2022
·
Stayed 19,355 nights
The hotel is in the middle of the city with an easy access to shops, stores and metro, only a couple of minutes from Plaza de Armas. It’s outdated but clean and the stuff was very friendly and caring and let us check in at 11 am instead of 3 pm absolutely free of charge. Our room on the third floor had a great view on a busy city street (which can be a problem at night because it was very noisy). Breakfast was very good as well (omelette, buns, meats and cheese, etc.). Overall the hotel was a great value.
The hotel is in the middle of the city with an easy access to shops, stores and metro, only a couple of minutes from Plaza de Armas. It’s outdated but clean and the stuff was very friendly and caring and let us check in at 11 am instead of 3 pm absolutely free of charge. Our room on the third floor had a great view on a busy city street (which can be a problem at night because it was very noisy). Breakfast was very good as well (omelette, buns, meats and cheese, etc.). Overall the hotel was a great value.
6
Bernie
11 Jun 2025
·
Stayed 1 night
Hard to find. Staff were short and lacked direction skills, and un interested. Couldn't tell me where a bank cash machine was. Then restaurant staff treated me rudly.
Hard to find. Staff were short and lacked direction skills, and un interested. Couldn't tell me where a bank cash machine was. Then restaurant staff treated me rudly.
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AI-generated summary based on recent guest reviews
8
Luiz Antonio
30 Jun 2026
·
Stayed 2 nights
Very friendly staff. Good breakfast and excellent location.
Very friendly staff. Good breakfast and excellent location.
4
Samuel
31 May 2026
·
Stayed 4 nights
This hotel looks old and ugly.Not recommended at all.The only positive aspect for this place is the breakfast that was acceptable but the other details about this property is horrible.
This hotel looks old and ugly.Not recommended at all.The only positive aspect for this place is the breakfast that was acceptable but the other details about this property is horrible.
2
Jazmin
29 Mar 2026
·
Stayed 1 night
The only thing going for it is being well located. Building is old. Room is old. Elevator is old. Bed is old. And the wifi hardly works in the room. There are better hotels within a block or two for the same price.
The only thing going for it is being well located. Building is old. Room is old. Elevator is old. Bed is old. And the wifi hardly works in the room. There are better hotels within a block or two for the same price.
4
Oliver
4 Feb 2026
·
Stayed 3 nights
Location. Bad
Location. Bad
8
Cheng
23 Jan 2026
·
Stayed 1 night
I stayed there for one night, and didn’t have chance to take its breakfast. The location of the hotel is great for solo traveller.
I stayed there for one night, and didn’t have chance to take its breakfast. The location of the hotel is great for solo traveller.
FAQs about Hotel Santa Lucia
Is parking available at the property?
Nearby parking is available for a fee of USD 15 per night, located 820 feet away and open 24 hours.
What type of breakfast is offered?
Continental breakfasts are available daily from 7:30 AM to 10:00 AM for a fee of approximately USD 10 for adults and children.
What are the check-in and check-out times?
Check-in is from 3:00 PM to 11:59 PM, and check-out is by 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.
Are airport shuttle services available?
Airport shuttle services are available; details regarding pricing and arrangements can be obtained from the front desk.
What accessibility features does the property offer?
The property features step-free entrances and wheelchair-accessible facilities in public areas, enhancing accessibility for guests with disabilities.
Where is the property located in relation to local attractions?
The hotel is located in Downtown Santiago, within a 10-minute drive of Costanera Center and Julio Martinez Pradanos National Stadium. It is 0.1 miles from the Municipal Theatre of Santiago and 6 miles from Parque Arauco Mall.
What are the policies for guests staying with children?
Up to 2 children aged 3 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-29: 56.21483247305298USD
- 2026-09-30: 42.23165708152771USD
- 2026-10-01: 44.21391259655761USD
- 2026-10-02: 31.0854423012619USD
- 2026-10-03: 31.0854423012619USD
- 2026-10-04: 31.270566595474243USD
- 2026-10-05: 31.0854423012619USD
- 2026-10-06: 31.0854423012619USD
- 2026-10-07: 31.180333430725096USD
- 2026-10-08: 31.180333430725096USD
- 2026-10-09: 42.27893032974243USD
- 2026-10-10: 38.368853978988646USD
- 2026-10-11: 38.188391984497066USD
- 2026-10-12: 31.180333430725096USD
- 2026-10-13: 31.49113607208252USD
- 2026-10-14: 46.329365527877805USD
- 2026-10-15: 42.01614655775452USD
- 2026-10-16: 42.23165708152771USD
- 2026-10-17: 45.848123427551265USD
- 2026-10-18: 31.492716182029724USD
- 2026-10-19: 31.89356124784088USD
- 2026-10-20: 50.52816199578857USD
- 2026-10-21: 50.471646513259884USD
- 2026-10-22: 49.38686310319519USD
- 2026-10-23: 52.98287255253601USD
- 2026-10-24: 50.16925811993408USD
- 2026-10-25: 27.91191393624115USD
- 2026-10-26: 28.090672273094178USD
- 2026-10-27: 53.47898806089783USD
- 2026-10-28: 50.82484552027893USD
- 2026-10-29: 49.38686310319519USD
- 2026-10-30: 27.92125154070282USD
- 2026-10-31: 28.52349018092346USD
- 2026-11-01: 28.52349018092346USD
- 2026-11-02: 27.92125154070282USD
- 2026-11-03: 46.80058075767517USD
- 2026-11-04: 40.12068654714966USD
- 2026-11-05: 45.815398461868284USD
- 2026-11-06: 47.83680775753784USD
- 2026-11-07: 46.80058075767517USD
- 2026-11-08: 50.42551770681762USD
- 2026-11-09: 45.815398461868284USD
- 2026-11-10: 46.80058075767517USD
- 2026-11-11: 49.60368713400268USD
- 2026-11-12: 46.30931178681946USD
- 2026-11-13: 35.842288518455504USD
- 2026-11-14: 37.501068USD
- 2026-11-15: 43.48544072833252USD
- 2026-11-16: 45.815398461868284USD
- 2026-11-17: 35.701008482147216USD
- 2026-11-18: 35.07645539486694USD
- 2026-11-19: 36.2661221248703USD
- 2026-11-20: 46.59003815159607USD
- 2026-11-21: 46.59003815159607USD
- 2026-11-22: 45.09618616798401USD
- 2026-11-23: 35.9426049088211USD
- 2026-11-24: 35.37113181124878USD
- 2026-11-25: 36.40740216117859USD
- 2026-11-26: 36.1601637232666USD
- 2026-11-27: 36.15309982982635USD
- 2026-11-28: 35.07035604042053USD
- 2026-11-29: 36.364672USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Minimum Spring Break check-in age is 18 years old
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
- Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Fee for continental breakfast: approximately USD 10 for adults and USD 10 for children
- Nearby parking fee: USD 15 per night(820 ft away; open 24 hours)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Airport shuttle
Non-smoking rooms
Housekeeping
Banquet facilities
Safe-deposit box
Services
Housekeeping
Banquet facilities
Safe-deposit box
Luggage storage
Self laundry
24-Hour Front Desk
General
Non-smoking rooms
Breakfast in the room
Family room
Parking
Parking
Airport shuttle
Internet
Free wi-fi