Is parking available at the property?

Yes, free self-parking is available on-site, although it is limited.

Is breakfast offered at the hotel?

Yes, breakfast is available, and it is served in the room. Guests can enjoy a delicious breakfast to start their day.

What are the check-in and check-out times?

Check-in is from 15:00, and check-out is until 12:00. Early or late check-in/check-out may be available upon request, and additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, guests are encouraged to contact the property for specific needs.

Where is the hotel located in relation to local attractions?

The hotel is located near the beach, within a 10-minute drive of Siam Park and Fañabé Beach. It is approximately 2.3 miles from Playa de las Américas and 4.8 miles from El Duque Beach.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor heated pool, operational from 9:30 AM to 6:00 PM. Guests can enjoy the pool area during these hours.

Are children allowed at the hotel?

The hotel is adults-only, meaning children are not permitted to stay.

What are the policies regarding extra beds and cribs?

The hotel does not provide extra beds or cribs, as it is an adults-only property.

Boutique Hotel H10 Big Sur in Los Cristianos

Average nightly price at H10 Big Sur Boutique Hotel - Adults Only by month, last 12 months (USD)
Month	Average price
January	$309
February	$335
March	$318
April	$234
May	$193
June	$183
July	$177
August	$195
September	$216
October	$226
November	$295
December	$338

What guests think

At Boutique Hotel H10 Big Sur - Adults Only, travelers frequently praise the friendly, professional staff, the seafront location near Los Cristianos, and generally clean, comfortable spaces, while noting dated rooms in places, patchy air conditioning, and mixed buffet quality.

Many enjoy sea-view rooms, easy walks to restaurants and the port, and nightly entertainment, though the pool area is small and sun loungers can be competitive. While service is widely described as outstanding, a few guests reported poor front-desk responses or isolated rudeness. Expect a relaxed, adults-only stay by the promenade.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are generally well liked, with nightly entertainment and pleasant sunbathing areas, but the pool is small and sunbeds can be competitive. Guests also mention minor quirks or limits like lift access to upper floors and no scooter charging.

Related guest reviews

10

Petur

Nov 6, 2024

·

Stayed 15 nights

Gott og rólegt andrúmsloft er á hótelinu. Fólk þjónustulundað. Matur var fjölbreyttur og mér fannst best að velja þann hluta sem matur er eldaður jafnóðum fyrir mann. Sleppti alveg matnum í hitaborði. Valdi bara meðlæti þar eins og kartöflur og grænmeti. Útsýni yfir sjóinn er fallegt og sundlaug er góð. Sundlaug er opnuð kl. 09:30 og gott að mæta rétt fyrir það til að velja uppáhalds staðinn við laugina. Lifandi tónlist eða söngur er öll kvöld á barnum hjá sundlauginni. Drykkir og smá réttir eru á hagkvæmu verði. Þetta er þriðja árið okkar hjóna hér. Netið er hægvirkt á nútíma mælikvarða og fáar sjónvarpsrásir á ensku. Fleyri þýskar. Rúmmin eru frekar hörð en við fengum strax mjúkar yfirdýnur og þá var þetta ekkert mál.

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8

Florian

Dec 22, 2024

·

Stayed 1 night

Es ist sehr unkomfortabel dass nur 1 Aufzug in den 8 Stock fährt. Es könnte zumindest darauf hingewiesen werden damit die anderen Gäste dann voranging den anderen Aufzug benutzen. Die Zeitschaltuhr vor dem Aufzug kann maximal auf 5 Sekunden eingestellt sein. Ist etwas unschön alle 5 Sekunden im dunklen zu stehen. Beim Frühstück sollte mehr als eine Kaffeemaschine mit echtem Kaffee vorhanden sein.

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6

Deborah

Jul 4, 2024

·

Stayed 1 night

An older by modernised hotel with amazing views of Los Cristianos Harbour. Right by the beach and several bars and restaurants. Very nice buffet with freshly cooked meats and stir fries as well as the usual salads etc. Staff very helpful. Not a very large pool area, but a nice pool. Air conditioning was not very good and we had to have the balcony door open to let air in. There was quite a loud noise from outside the room door which was probably the lift. We only booked for one night last minute as our flight was cancelled, but we enjoyed our stay.

8

Patrick

Mar 22, 2025

·

Stayed 4 nights

small swimming pool

10

charles

Jan 5, 2026

·

Stayed 8 nights

Clean spacious room with a great Sea view. Very friendly and professional staff. Good facilities

6

Darren

Jun 24, 2025

·

Stayed 2 nights

Some good points friendly and good beach front position. They was working on construction around the pool which disturbed the ambience. Queing up till 0930 for sunbeds felt like I was going back to the 90s. Check in and check out was good. Breakfast good for price point.

10

Anniqua

Feb 12, 2025

·

Stayed 7 nights

Nya flaskor vatten varje dag och fritt kaffe på rummet. Frukosten utmärkt med omeletter mm. Man kunde få en tekanna om man bad om det. Trevliga hälsoaktiviteter i pool och på land varje dag. Underhållning med musik på kvällen i baren. De fixade inte att det rann från toaletten hela tiden. Man skulle ju spara på vatten.

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10

Margaret

Mar 1, 2023

·

Stayed 7 nights

From the moment you walk in to the moment you leave you are treated as a valued customer. The décor and feel of the whole place helps to make your stay very relaxing. The sea view side of the building is lovely and you can enjoy your morning coffee sitting on the balcony watching the ferries come in and out of the port The restaurant offers a variety of food and served buffet style. All very delicious and the puddings are very tempting. In the evening there is live entertainment in the bar area. There are two sunbathing areas - by the pool and also on the top floor. Leaving the grounds by the back gate you are on the promenade and apart from one slight incline is relatively flat and you can walk into Los Americas within 25 - 30 mins from there as well as the town centre Watch out for the hotel cat, he is a real poser!!

10

Wolfgang

Nov 28, 2025

·

Stayed 7 nights

Tolles Hotel, nicht das neueste aber mit Charme, besonders freundliches Personal, super Essen mit Grill !! Terasse mit Blick aufs Meer für Frühstück und Abendessen.. jeden Abend Unterhaltungsprogramm mit Musikern oder Entertainment.. kommen gerne wieder !!!

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8

Mr Raymond

Nov 7, 2024

·

Stayed 9 nights

Hotel was great but one set back is they no longer allow electric scooters to be charged premises. This was not displayed at reception and cost me 199 euros as I had to return scooter and money paid was not refunded. Other than this it was a very enjoyable holiday

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Cleanliness

Reviews commonly describe the hotel as very clean, though a few note lapses such as dusty surfaces, drain odors, or housekeeping oversights. Overall standards are positive but not flawless.

Related guest reviews

10

Fiona

Nov 24, 2025

·

Stayed 7 nights

Very clean and friendly staff

10

marta

Jan 18, 2026

·

Stayed 1 night

Todo perfecto, limpio agradable y aunque no habia variedad de carnes en el buffet la calidad de la co.ida es inmejorable y la atención del personal es de excelencia.

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8

Mark Andrew

Jan 16, 2024

·

Stayed 4 nights

Hotel was really nice. Staff were amazing. Lot of older people in the hotel which was fine. Couple of the parts of the hotel could do with some TLC such as handles and paintwork around communal areas and toilets where there was dirt from use and marks. Breakfast was decent. We disnt eat in the restaurant at night as we wanted to go out and try other places

10

Isabella

Feb 3, 2023

·

Stayed 5 nights

This hotel was clean . Staff friendly and amenities were good. Also hotel is in such a great location. Was very happy

6

Denise

May 28, 2023

·

Stayed 1 night

Not very clean and I only stayed one night but was disturbed 3 times, once by someone delivering chocolates, once by someone checking the mini bar and once by a cleaner banging on the door when my room wasn’t due to be cleaned. I didn’t therefore feel I had very much privacy for a one night stay. Also the shelves in the bathroom were dusty, the drains stank and there were other peoples hairs still in the shower.

10

Clare

Mar 24, 2025

·

Stayed 21 nights

I love staying at H10 Big Sur, the hotel is clean and inviting. All the staff are friendly, helpful, caring.

8

Giuseppe

Jul 24, 2025

·

Stayed 9 nights

Buona la posizione e i servizi offerti. Da migliorare la pulizia della stanza

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10

Kenneth

Aug 5, 2025

·

Stayed 6 nights

Breakfast buffet was excellent. Rooms clean and beds comfortable. The air conditioning wasn’t great, struggled to lower the temperature from 28c to 25c despite being on all night. I was moved from a lower room overlooking the carpark to one higher up. Sea view is extra.

10

Clare

Nov 18, 2024

·

Stayed 9 nights

The hotel is always very clean. The staff are happy, friendly, caring and helpful. The food has improved with more variety and flavour. Highly recommen. Ive been coming back to this hotel for 17 years.

10

sasha

Aug 27, 2025

·

Stayed 4 nights

Fabulous holiday- the staff could not be more helpful & considerate, the facilities were perfect for a traveller with mobility issues; super clean, spacious, lovely food and perfect access to lots of lovely restaurants. 10/10

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Rooms

Sea-view rooms and balconies are popular, and some find rooms spacious or comfortable, but several comments mention dated decor, weak air conditioning, occasional noise near lifts, and that Wi Fi may not reach all rooms. Mountain view rooms face the road.

Related guest reviews

8

francis

Oct 10, 2022

·

Stayed 1 night

Nous n’y avons passé qu’une nuit avant de prendre le bateau pour la Gomera, pratique car situé à 5 mn du port. Pas de wifi dans la chambre et les repas tout juste comparables à un restaurant d’entreprise. Peu de saveurs et aucune recherches dans les plats. Heureusement nous n’y étions qu’une nuit

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6

Deborah

Jul 4, 2024

·

Stayed 1 night

An older by modernised hotel with amazing views of Los Cristianos Harbour. Right by the beach and several bars and restaurants. Very nice buffet with freshly cooked meats and stir fries as well as the usual salads etc. Staff very helpful. Not a very large pool area, but a nice pool. Air conditioning was not very good and we had to have the balcony door open to let air in. There was quite a loud noise from outside the room door which was probably the lift. We only booked for one night last minute as our flight was cancelled, but we enjoyed our stay.

6

Helene

Dec 28, 2025

·

Stayed 7 nights

Koslig hotell og personale. Rom litt slitt, men har hatt fin ferie. Treningsrom kunne gjerne vert

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10

Philip

Jun 24, 2023

·

Stayed 1 night

We only stayed 1 nite but the hotel was beautiful we was on floor 8 and the veiw was incredible would definitely stay there again

10

Margaret

Nov 26, 2023

·

Stayed 10 nights

Our third stay in 12 months. Everything is to a very high standard, all the staff are very friendly and welcoming. Food excellent with a good choice, walkable to the town centre where other bars, resturants and shops are. Walkable to Playa De Las Americas

6

Lee

Mar 18, 2024

·

Stayed 5 nights

Hotel reception staff were very welcoming and helpful throughout the stay. Also have to praise the very polite and happy cleaning staff. The hotel room was very basic and in general the hotel is looking a bit tired. We still enjoyed our stay and it’s well located.

6

Nichola

Aug 25, 2024

·

Stayed 7 nights

Great location easy to walk to beach & restaurants. Breakfast is ok if you don’t mind same thing everyday. Dinner was included in our stay but after 1st evening we didn’t go back it was awful. We upgraded our room so we had sun-beds & a balcony facing the sea which was a beautiful view but rooms are in desperate need of renovations old & tired bedding & towels also need to be renewed. Staff are all really lovely & helpful if the hotel had a revamp & bedding & towels were renewed it would be a lovely hotel it’s definitely not a 4 star it’s 3 at a push.

10

charles

Jan 5, 2026

·

Stayed 8 nights

Clean spacious room with a great Sea view. Very friendly and professional staff. Good facilities

10

Christine

Oct 10, 2024

·

Stayed 5 nights

Beautiful hotel will be going back.The rooms were lovely and all the food and cocktails at the bar and entertainment were brilliant.Great location as the hotel is near everything.very friendly staff.only thing i can mark it down on is the aircon very hot bedrooms and the dining room at breakfast time was so hot apart from that it was wonderful

10

Kenneth

Aug 5, 2025

·

Stayed 6 nights

Breakfast buffet was excellent. Rooms clean and beds comfortable. The air conditioning wasn’t great, struggled to lower the temperature from 28c to 25c despite being on all night. I was moved from a lower room overlooking the carpark to one higher up. Sea view is extra.

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Service

Service is widely praised as friendly, welcoming, and proactive, with thoughtful touches like welcome drinks and quick room moves. A small number of guests reported unhelpful front desk communication or an isolated rude waiter.

Related guest reviews

10

Sean

Apr 11, 2025

·

Stayed 7 nights

H10 was a lovely hotel, very clean, lovely staff and very relaxed ambiance. Our initial issue with our room was very quickly and efficiently dealt with, no fuss or drama, just moved to another upgraded room without question, very reassuring. Los Christianos is a lovely quiet haven, filled to the brim with quality bars and restaurants all within walking distance from the hotel. A nice peaceful relaxing break was just what was needed and H10 hotel did not disappoint.

2

Pascal-Andre

Feb 14, 2025

·

Stayed 2 nights

Poor desk service. They do not answer the communications. I left some plugs in the room on February 9th and wrote them a few hours after I left to ask them to keep the plugs for me to pick it up during my next stay on the 13th. They did not answer the mail and neither kept the plugs (150$). Very bad service

10

gerald

Apr 21, 2025

·

Stayed 2 nights

Excellent front desk staff

2

Pascal-Andre

Feb 14, 2025

·

Stayed 1 night

Desk service was very poor. They do not answer messages. They lost/stoled some electronic devices I left in my room. Avoid that hotel.

8

Sean

Apr 9, 2023

·

Stayed 4 nights

This hotel has a very nice aesthetic and is located right off of the boardwalk. The beach is only a few minutes walk from the hotel, but the pool area is really nice as well. We had a really wonderful time and all in all almost the entire staff was phenomenal. That being said, we did have one really negative interaction with a wait staff for dinner. A waiter at dinner service was very rude to my wife and I in front of the entire dining area. He made a rude comment about us seating our selves when it was a seat yourself area and we had been directed to do so by the reception. Then he initially refused to serve us because we did not have our room wristband despite having checked in with the dining reception and verifying we were guests. He told me to leave to retrieve it so that I could order water, then he walked away from the table. I tried talking with him and asking to charge to our room and we can gladly verify our identities, which is exactly what we did for lunch earlier in the day.(we had to because our wristband hadn't worked earlier and the lunch waiter commented that this happened on occasion because of wifi and tech issues). He said it was not possible and that I needed to leave and come back. I went up front and told them about the issue, and they told me I didn't need my wristband and they would take care of it. He brought our water and put a receipt on our table and didn't talk to us the rest of dinner. Every other staff member went above and beyond in all ways

2

Pascal-Andre

Feb 13, 2025

·

Stayed 1 night

Poor service at the front desk The dis an error with my booking and did not want to fix it Avoid this hotel

10

Carmen

Aug 11, 2025

·

Stayed 3 nights

We had a really warm welcome, surprise champagne when they realised we were celebrating a birthday and the chance to freshen up in a room after check out and before our flight. It felt like they were going out of the way to make your trip comfortable and special. I'd recommend!

10

charles

Jan 5, 2026

·

Stayed 8 nights

Clean spacious room with a great Sea view. Very friendly and professional staff. Good facilities

10

Paul Joseph

Feb 13, 2025

·

Stayed 9 nights

Great hotel in a great location. Helpful and friendly staff. Good food.

10

sasha

Aug 27, 2025

·

Stayed 4 nights

Fabulous holiday- the staff could not be more helpful & considerate, the facilities were perfect for a traveller with mobility issues; super clean, spacious, lovely food and perfect access to lots of lovely restaurants. 10/10

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Location

Seafront location by the Los Cristianos promenade is a highlight, with easy walks to the port, beaches, shops, and Playa de las Américas; many appreciate the quieter setting. One review felt the immediate area looked a bit shabby.

Related guest reviews

8

francis

Oct 10, 2022

·

Stayed 1 night

Nous n’y avons passé qu’une nuit avant de prendre le bateau pour la Gomera, pratique car situé à 5 mn du port. Pas de wifi dans la chambre et les repas tout juste comparables à un restaurant d’entreprise. Peu de saveurs et aucune recherches dans les plats. Heureusement nous n’y étions qu’une nuit

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10

Isabella

Feb 3, 2023

·

Stayed 5 nights

This hotel was clean . Staff friendly and amenities were good. Also hotel is in such a great location. Was very happy

10

Amanda

May 6, 2024

·

Stayed 9 nights

Excellent hotel all round. Great location away from the crowds and the onsite entertainment each night was excellent. Definitely go back

10

Fredrik

Nov 29, 2025

·

Stayed 4 nights

Overall very good. Location was excellent.

8

Sean

Apr 9, 2023

·

Stayed 4 nights

This hotel has a very nice aesthetic and is located right off of the boardwalk. The beach is only a few minutes walk from the hotel, but the pool area is really nice as well. We had a really wonderful time and all in all almost the entire staff was phenomenal. That being said, we did have one really negative interaction with a wait staff for dinner. A waiter at dinner service was very rude to my wife and I in front of the entire dining area. He made a rude comment about us seating our selves when it was a seat yourself area and we had been directed to do so by the reception. Then he initially refused to serve us because we did not have our room wristband despite having checked in with the dining reception and verifying we were guests. He told me to leave to retrieve it so that I could order water, then he walked away from the table. I tried talking with him and asking to charge to our room and we can gladly verify our identities, which is exactly what we did for lunch earlier in the day.(we had to because our wristband hadn't worked earlier and the lunch waiter commented that this happened on occasion because of wifi and tech issues). He said it was not possible and that I needed to leave and come back. I went up front and told them about the issue, and they told me I didn't need my wristband and they would take care of it. He brought our water and put a receipt on our table and didn't talk to us the rest of dinner. Every other staff member went above and beyond in all ways

10

Margaret

Apr 26, 2024

·

Stayed 7 nights

H10 Big Sur is an adult only hotel, situated on the sea front at the quiter end of Los Cristianos . Everything about the hotel is to a high standard. All the staff are very friendly and nothing is too much trouble for them to help you. Good variety of foods at meal times, some buffet and others fresh cooked. Has a swimming pool with ample sunbeds, evening entertainment and the back of the hotel leads out to the promanade which is mainly flat. Would recommend booking a seaview room as the mountain view overlooks the road. Enjoyable to be able to sit on the balcony and watch the ferrys coming in and out of the port opposite

6

Deborah

Jul 4, 2024

·

Stayed 1 night

An older by modernised hotel with amazing views of Los Cristianos Harbour. Right by the beach and several bars and restaurants. Very nice buffet with freshly cooked meats and stir fries as well as the usual salads etc. Staff very helpful. Not a very large pool area, but a nice pool. Air conditioning was not very good and we had to have the balcony door open to let air in. There was quite a loud noise from outside the room door which was probably the lift. We only booked for one night last minute as our flight was cancelled, but we enjoyed our stay.

8

Kenneth

May 14, 2024

·

Stayed 7 nights

Nice hotel in good location. Handy for restaurants and shops. Hotel restaurant serves an interesting and good quality dinner buffet.

10

Margaret

Nov 26, 2023

·

Stayed 10 nights

Our third stay in 12 months. Everything is to a very high standard, all the staff are very friendly and welcoming. Food excellent with a good choice, walkable to the town centre where other bars, resturants and shops are. Walkable to Playa De Las Americas

8

Gordon

Aug 1, 2024

·

Stayed 7 nights

Staff were excellent. Area around is a bit shabby

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Dining

Breakfast is frequently praised and many enjoy the buffet variety and live cooking, but feedback on dinner is mixed, with some finding food bland, repetitive, or not very hot; vegetarian mains can feel limited. Overall quality ranges from excellent to average.

Related guest reviews

10

marta

Jan 18, 2026

·

Stayed 1 night

Todo perfecto, limpio agradable y aunque no habia variedad de carnes en el buffet la calidad de la co.ida es inmejorable y la atención del personal es de excelencia.

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8

francis

Oct 10, 2022

·

Stayed 1 night

Nous n’y avons passé qu’une nuit avant de prendre le bateau pour la Gomera, pratique car situé à 5 mn du port. Pas de wifi dans la chambre et les repas tout juste comparables à un restaurant d’entreprise. Peu de saveurs et aucune recherches dans les plats. Heureusement nous n’y étions qu’une nuit

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6

Christoph

Sep 15, 2024

·

Stayed 7 nights

We were heartly welcomed and everything was explained. That was very good. However, later we realized that the average age was around 50 years and we felt like in a retirement home. There was a diversity in food, but for us it did not match the taste: it was either not salted or a little too salty. There were many deserts but at the end everything had the same sweet taste. The fruits were good. There was also a live cooking but mostly for meat. For the vegetarian people there are mostly side dishes and not many main courses. There is every night live music and some bands were good.

8

Kenneth

May 14, 2024

·

Stayed 7 nights

Nice hotel in good location. Handy for restaurants and shops. Hotel restaurant serves an interesting and good quality dinner buffet.

10

Simon

Oct 20, 2023

·

Stayed 5 nights

We went for "nice" not "price" when we booked, and we certainly got nice. I was surprised at check in as had booked breakfast buffet only with the room, but was told it was full board. We didn't eat every meal at the hotel. as we like exploring places to eat. The room was great, spaciously with an excellent sea view. The only very slight criticism we would have is the food at the breakfast buffet was not very hot. But we had a great stay and would not hesitate in staying there again

10

Margaret

Nov 26, 2023

·

Stayed 10 nights

Our third stay in 12 months. Everything is to a very high standard, all the staff are very friendly and welcoming. Food excellent with a good choice, walkable to the town centre where other bars, resturants and shops are. Walkable to Playa De Las Americas

10

Nicole

Sep 19, 2023

·

Stayed 8 nights

All the staff where all really helpful and the food was excellent.

6

Nichola

Aug 25, 2024

·

Stayed 7 nights

Great location easy to walk to beach & restaurants. Breakfast is ok if you don’t mind same thing everyday. Dinner was included in our stay but after 1st evening we didn’t go back it was awful. We upgraded our room so we had sun-beds & a balcony facing the sea which was a beautiful view but rooms are in desperate need of renovations old & tired bedding & towels also need to be renewed. Staff are all really lovely & helpful if the hotel had a revamp & bedding & towels were renewed it would be a lovely hotel it’s definitely not a 4 star it’s 3 at a push.

10

Kenneth

Aug 5, 2025

·

Stayed 6 nights

Breakfast buffet was excellent. Rooms clean and beds comfortable. The air conditioning wasn’t great, struggled to lower the temperature from 28c to 25c despite being on all night. I was moved from a lower room overlooking the carpark to one higher up. Sea view is extra.

10

Wolfgang

Nov 28, 2025

·

Stayed 7 nights

Tolles Hotel, nicht das neueste aber mit Charme, besonders freundliches Personal, super Essen mit Grill !! Terasse mit Blick aufs Meer für Frühstück und Abendessen.. jeden Abend Unterhaltungsprogramm mit Musikern oder Entertainment.. kommen gerne wieder !!!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5 $299	6	7
8 $298	9 $295	10 $298	11	12 $328	13 $303	14 $290
15 $285	16 $303	17 $295	18 $298	19 $319	20	21
22 $284	23 $243	24 $243	25 $244	26 $244	27 $243	28 $243
29 $243	30 $269

Su	Mo	Tu	We	Th	Fr	Sa
		1 $289	2 $328	3	4 $304	5
6 $304	7 $304	8 $237	9 $239	10	11 $237	12 $237
13	14	15 $220	16 $213	17 $175	18 $175	19 $352
20 $349	21 $352	22 $352	23 $352	24 $352	25 $534	26 $370
27 $371	28 $371	29 $371	30 $373	31

H10 Big Sur Boutique Hotel - Adults Only

Prices for H10 Big Sur Boutique Hotel - Adults Only

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About this property

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Double Room Single Use, Sea View

Double Room Single Use

Standard Double Or Twin Room

Double Or Twin Room, Sea View

Guest reviews of H10 Big Sur Boutique Hotel - Adults Only

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What guests think

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