Grand Park Otaru

Name: Grand Park Otaru
Address: Chikko 11-3, Otaru, Japan, Otaru, Hokkaido Prefecture, Japan
Rating: 8.3

"Loved the beds"

"Immaculate rooms"

"Ample-sized rooms"

"Great nearby shopping"

"Staff provided great service"

"Impressive bay views"

Amenities

Parking
Restaurant
Non-Smoking Rooms
Room Service
Banquet Facilities
Currency Exchange

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Property description

Make use of convenient amenities such as complimentary wireless internet access, ski storage, and shopping on site. This hotel also features wedding services, a banquet hall, and a vending machine. You'll be on the slopes in no time with th...

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Guest reviews

8.3

Very good

Based on 5,625 verified reviews

Who stays here?

Business

Couple

25%

Family

51%

Group

14%

Solo

What guests think

AI-generated summary based on recent guest reviews

At Grand Park Otaru, travelers consistently mention spacious rooms with striking ocean or mountain views, friendly and helpful staff, and the convenience of being directly connected to Otaru‑Chikko Station and a large shopping mall with many dining options.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

Andre

16 Mar 2026

Stayed 4 nights

Convenient for snowboarding to Kiroro. Transportation stops right at the hotel.

Damien

16 Feb 2026

Stayed 3 nights

Carpet almost worn through, poorly maintained rooms, make for a two star rating at best, in spite of the views. Not worth the price paid

Erin

9 Feb 2026

Stayed 3 nights

Everything

William

6 Feb 2026

Stayed 6 nights

All the above ! And the breakfast buffet is amazing super location ! The bay view is fantastic. And hotel is an easy drive to several good ski resorts. Plus there is shopping center attached. With a good gear store . If you forget to pack something? No worries

Angela

26 Jan 2026

Stayed 8 nights

Friendly and helpful staff! It was so nice to have the mall attached to the hotel.

Chikko 11-3, Otaru, Japan

Location

With a stay at Grand Park Otaru in Otaru, you'll be connected to a shopping center, within a 5-minute drive of Otaru Canal and Sakaimachi Street. This ski hotel is 1.2 mi (2 km) from Shin Nihonkai Ferry and 1.5 mi (2.4 km) from Otaru Music Box Museum.

Shin Nihonkai Ferry(0.8 Miles)

Otaru Music Box Museum(1.1 Miles)

Sakaimachi Street(1.1 Miles)

Kita-no-homare Brewery Shusen-kan Museum(1.3 Miles)

Kitaichi Venezia Museum(1.3 Miles)

Syusenkan(1.3 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 00:00

Before 10:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Self parking is available onsite for a fee of JPY 1650 per day, which includes in/out privileges. Parking is limited and does not require a reservation.

Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee of approximately JPY 3025 for adults and JPY 1694 for children.

Check-in is from 2:00 PM until midnight, and check-out is at 10:00 AM. Early or late check-in/check-out may be available upon request but cannot be guaranteed and may incur additional charges.

The property offers step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility features are not provided.

The hotel is located in Otaru, connected to a shopping center, and is within a 5-minute drive of Otaru Canal and Sakaimachi Street. It is approximately 1.2 miles from Shin Nihonkai Ferry and 1.5 miles from Otaru Music Box Museum.

One child aged 6 years old or younger can stay free when occupying the parent or guardian's room, using existing bedding.

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