Name: Embassy Suites by Hilton Nashville SE Murfreesboro
Address: 1200 Conference Center Blvd, Murfreesboro, Tennessee, United States of America, Murfreesboro, Tennessee, US
Price range: US$130–US$757 per night
Rating: 8.58

What guests think

At Embassy Suites by Hilton Nashville SE Murfreesboro, guests praise friendly staff, generous made to order breakfasts, and roomy suites near shops and restaurants, while noting dated interiors, occasional maintenance issues, and an unpopular nightly parking fee.

Service is frequently described as welcoming and helpful, though a few guests reported rude interactions or difficulty reaching staff by phone. Cleanliness feedback ranges from spotless rooms to reports of stained carpets, musty odors, and housekeeping gaps. Facilities include an indoor pool and a popular evening reception, but guests mention elevator problems and periodic pool closures, and several felt the property needs a refresh. Overall, it suits travelers seeking roomy suites and included perks more than those prioritizing modern finishes.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the indoor pool (when open), the airy atrium, and the evening reception. Recurring issues include paid parking, occasional elevator outages, pool closures or cold water, and signs the property is due for a refresh.

Related guest reviews

8

Mary

4 Feb 2024

·

Stayed 1 night

Great hotel. Would have been nice to know pool was broken before we booked as my son was pretty disappointed.

10

Brandin

22 Apr 2025

·

Stayed 1 night

The only complaint I have is the hotel seemed close to completely booked up and 2 of the 3 elevators were down making it very long waits to get up and down. When we checked in 2 we're working but the next morning only one was. All the other things the hotel had to offer were amazing, we got drinks at the bar, swam and ate breakfast. Will probably book there again

6

Erica

4 Aug 2025

·

Stayed 1 night

$16.47 is what you pay for parking one night. Was not mentioned when booking on this site. Which is ridiculous to pay for a total of 13 hours. Overall the hotel was not bad. The only thing in the room was after taking a shower and stepping on carpet barefoot it felt nasty. We didn't stay long to eat breakfast.

6

Cassandra

7 Jul 2025

·

Stayed 6 nights

There was mold on the bathroom walls, The elevator kept breaking down and unusable. Even though I paid for a room they charged me $14 a day for parking.

8

jerry

7 Jul 2023

·

Stayed 1 night

Pool was out of service for maintenance which was a bummer for the kids

6

Tiaa

20 Jun 2023

·

Stayed 1 night

Older hotel Good customer service Pool was drained during stay

6

Kevin

1 Jul 2025

·

Stayed 1 night

Purchasing through hotels. They gave a total including fees and taxes price. But they charge $14/day for parking in their own property. Both embassy suites and hotels.com were unwilling to rectify this issue as it wasn’t made readily apparent that this fee existed. They hid it within a group of other fees that you had to read the policy to get. I feel this is shady practices as 1) it stated taxes and fees were including in the price, 2) paying for parking is not common at most hotels, 3) it was parking on their own lot, and 4) parking is something most would need and should therefore be told about clearly with the quoted price. I would not have gotten a room at this place had I known this in advance. I will not be staying there in the future and I’m still on the fence whether I will use hotels.com in the future

4

Toby

17 Jul 2023

·

Stayed 1 night

Had to wait 20 minutes for a luggage cart. Pool was not open, had to walk a ways to adjacent hotel. Breakfast was cold. Extremely long wait for eggs, omelette and bacon. Not a good experience at all. And toilet overflowed.

8

Ben

19 Jul 2025

·

Stayed 5 nights

The property is nice but certainly not what it used to be. AC had a hard time keeping up, especially in the lobby. The breakfast options are nice and the pool was enjoyable but both could use some refreshing. The staff were very nice and professional. Paying for parking is hard to justify since you get nothing for the money(not gated, no security, etc). We might be back but will be more tempted to try somewhere else next time.

10

Daniel

3 Oct 2024

·

Stayed 3 nights

Great place to host a conference. I always love the consistency of Embassy Suites (clean, friendly, and attentive).

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Cleanliness

Feedback on cleanliness is mixed; many guests found rooms very clean or spotless. Others reported stained or taped carpets, musty odors, sticky floors, mold, pests, and gaps in housekeeping.

Related guest reviews

6

Keith

2 Aug 2025

·

Stayed 4 nights

Killed two bugs and had to call maintenance to unclog bathroom sink first time we used it. No walk in shower; tub only and harder for older people. Parking was $14.00 per night

4

Benjamin

17 May 2024

·

Stayed 3 nights

The room was okay, good side- needed modernisation however. Room service was bad, there was a half eaten do none behind the bedroom door that sat there for the duration of the stay, coffee was never topped up after the first use. Breakfast was the worst I have had in a hotel, and I’m 45 years of age, the lack of variety and fresh food was disappointing, as was the low grade omelette bar. The whole thing needs a refurb, the decor has been left in the 90s, the grade of food needs bringing out of the 80’s to cater for healthier people with more variety. We spend £800 for 1 room for 3 nights and we would not stay there again.

8

Ava

29 Dec 2025

·

Stayed 1 night

Yes the room was spotless and the staff was very courteous.

2

Laura

7 Jul 2025

·

Stayed 3 nights

Rooms were dirty. Carpet was stained and worn. Furniture was tattered. Needs a major renovation.

2

Alyssa

29 May 2024

·

Stayed 2 nights

The hotel is outdated; just walking into the lobby area when we arrived around midnight, exhausted and ready to sleep in a clean hotel room. The room was even worse than the musty lobby, it had dust on surfaces that was half an inch thick, the room smelled like a boys locker room after a very long hot day after they took their shoes off. The maintenance guy came in and sprayed the room ( he was very nice), but afterward, the room smelled like a hot shoe with a hint of cucumber. We decided after inspecting the rest of the room with questionable stains in random spots all over the bedroom, more stains on the "living room" area furniture, there were still crumbs on one of the tables from the previous guests which very much confirmed this room was far from being cleaned properly after the last guests so we asked to cancel our stay after luckily finding availability at Tru by Hilton and left around 1:15 am to now haul our stuff to a different hotel. After a 7-hour drive and only being in town for a 2-day stay for a graduation, it was the last thing anyone would want or have any energy left to do at 1 in the morning being completely exhausted, but this was necessary as there was no way we were laying on those beds or using that bathroom. This hotel needs major, major updates. The tule curtains, the musty carpets, the artwork from 1982, and the wall and furniture colors would be enough to make you run. Add the dirty shoe smell and crumbs and dirt from previous guests. We were OUT.

6

Storm

1 Sept 2025

·

Stayed 3 nights

The hotel itself seemed dated. The carpets needed vacuumed in the hallway as there were bits of trash scattered and crumbs from something smashed. The living room’s carpet was sticky and had a medium sticky spot in front of the couch that cleaned up with baby wipes. The floor of the bathroom was also sticky and had not been cleaned as there was hair still around the perimeter. I find that gross and not clean.

4

Misty

5 Jan 2025

·

Stayed 3 nights

I was not pleased with the condition of the hotel and my stay. The hotel did not feel or look clean. The hotel is seriously outdated and dingy. There is no way that my room should have cost more than $200/night. If Hilton is going to slap its name on hotels, those hotels should live up to the Hilton brand. I do not recommend staying at this hotel.

2

Claire

28 Nov 2025

·

Stayed 3 nights

We had to switch rooms several times because of cleanliness. I have pictures to show. The manager was awful and showed zero support or interest.

10

Rene

14 Apr 2024

·

Stayed 1 night

Beautiful inside. Rooms very clean

6

Angela

19 May 2024

·

Stayed 1 night

Room was not as clean as it usually is. Sock in bathroom from previous guest and food on floor in living room area.

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Rooms

Suites are spacious and comfortable for families, and many found them quiet. Decor and furnishings feel dated for a number of guests, with intermittent AC or plumbing issues and some uncomfortable mattresses.

Related guest reviews

6

Carol

27 Oct 2025

·

Stayed 2 nights

The staff was excellent, the breakfast was excellent and all in all we enjoyed our stay. The shower was terrible..it was dark and the shower head was way too high and no way to change the water. Overall the colors and decor seemed outdated and aged.

10

Hannah

1 Sept 2025

·

Stayed 1 night

Last minute booking, check-in lady was super sweet and understanding. Whole property was clean and smelt clean. Suite was spacious and clean. A little outdated but you can’t beat the price. Breakfast was great, the lady making the omelettes was a rockstar! Overall very happy with our stay.

6

Keisha

22 Mar 2025

·

Stayed 2 nights

We could hear the central heat and air from outside our window at nighttime. It was super loud

8

Linda

15 Mar 2024

·

Stayed 1 night

No USB ports. It would be easy enough to add to the night stand lamp or plug.

8

Dyanna

19 Jan 2023

·

Stayed 19,372 nights

In some of the rooms would of wish the lighting in the living room area would be a slight brighter.

8

Tamara

2 Jul 2025

·

Stayed 5 nights

The room was spacious (+) The room was too cold (-) The location is central to eating, shopping, fun and other amenities

10

Kenyatta

12 Sept 2025

·

Stayed 1 night

Very laid back atmosphere. Quiet and comfortable suites. Full of amenities.

6

Sheila

11 May 2025

·

Stayed 2 nights

I like everything about the hotel except the beds are a little lump . Another then that I had a great experience.

6

Floyd

20 Oct 2025

·

Stayed 1 night

Room furniture need to be replaced. Carpet needs to be replaced immediately.. no excuse for that old dirty, torn,and stained filled carpet in the room. Also I reserved a king suite and when I arrived was given a queen. Not happy about that.

6

Nneka

18 Mar 2024

·

Stayed 1 night

Easy check-in and easy parking. The breakfast made-to-order omelet station was fantastic and a real benefit as an included amenity. The pool is great for kids (which we traveled with) it only goes to 5 feet. The rooms need some updates in general, they're a bit outdated and showing wear and tear. The beds are not comfy which was a huge let down after along day out.

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Service

Service is widely praised as friendly, professional, and accommodating, with staff resolving issues and making room changes when needed. A minority reported rude interactions, slow responses, or difficulty reaching a person by phone.

Related guest reviews

10

Stanford

16 Feb 2025

·

Stayed 2 nights

The customer service was excellent. The heating unit in our room was not working. The engineer was dispatched immediately. When it was determined that it could not be resolved that night, we were upgraded to a bigger one. Great resolution and excellent customer service from the engineer and the front desk agent.

10

Brandy

6 Jul 2025

·

Stayed 1 night

The staff here was amazing! They continually check I. To make sure your stay is going well! The bed wasn’t that great and there was spilled stuff on the sidewalks that was gross and we kept having to walk around it. However, with so many people there, these types of things happen.

10

Loretta J

19 Aug 2024

·

Stayed 1 night

Quick trip to bring daughter back to college. Embassy Suites is always our first go to when we come to town. The rooms are cozy, enough room & privacy for all 3 of us, free and yummy breakfast, it’s peaceful and the staff is always friendly

4

Kiristie

12 Jul 2025

·

Stayed 1 night

I booked for 6 people, so clearly I would be using the pull out couch. Was the bedding for that in the room anywhere, no, not at all. So we use the phone to call down to ask for it along with some extra pillows... what greets us? An automated system that takes forever to get to a person... nearly an hour later, the bedding shows up and the housekeeper shoves in our hands that, and 3 damp pillows. I hurried up to call her back, tell her these pillows are wet and ask for dry ones. She never returns. So I go downstairs to ask for pillows and am finally given some. Go up, take care of that, lay down in the actual bed, and it is the most uncomfortable bed I have maybe ever slept in..in a hotel, if not ever, than at least the past 10-years for sure. The bed is hard, clearly just springs, no pillow top, and the whole thing bobbles around anytime anyone moves in the bed. I work up several times throughout the night uncomfortable and with my back hurting. I finally gave up sleeping after 6 hours. Got up, went down to ask for a few more towels since there was only 3 in the room for the 6 people I have. I went down to ask for them so I didn't have to use the automated system, and because the system says for faster service go to the front desk. So I make my way down there only to be told that they will be brought to me. I have now been waiting over 20-minutes for towels and they are still not here! So all in all, this has been a terrible stay.

6

Catherine

17 Oct 2024

·

Stayed 1 night

The hotel looked nice, clean restaurant area and rooms. My first impression and interaction left much to be desired! I found the front desk to be extremely rude and dismissive to all the guests. I have a hard time forgetting that treatment, and will not be returning.

10

Erik

7 Jul 2025

·

Stayed 9 nights

Staff was so friendly and helpful. We had an issue with our original room and the staff was quick to help and move us to a room we really loved.

2

kathy

23 Jun 2024

·

Stayed 1 night

Registration was a fail. Both women were rude and unprofessional. Then kids were left to run all over the hotel. We couldn’t sit at the bar to enjoy a drink after a long drive. Kids had taken bar stools to add to their tables. It was after 12:30 am that we didn’t hear them all running around. I can see Embassy Suites is not what it used to be even at $350. A night.

6

Donna

18 Apr 2023

·

Stayed 1 night

When I attempted to check in initially, the clerk told me that he could not accept my bank card because it didn't have my name on it. My bank account had recently been hacked and a temporary card issue to me. He would not allow me to use the temporary card and he told me to have a seat and call my bank. I had already paid for the room with the same card . My son-in-law went back with me to try to figure it out and a different registration staff was able to make it go through just fine. The initial experience was frustrating but the next person was able to take care of everything and made our say much more pleasant

10

michelle

17 Jul 2025

·

Stayed 1 night

Front desk staff was extremely welcoming and excellent

2

Rachelle

19 Mar 2022

·

Stayed 1 night

They overbooked and sent us to a substandard hotel that was also overbooked. Terrible management.

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Location

Convenient location near shopping, restaurants, and the interstate, with many places walkable. Less convenient for downtown Nashville access for some travelers.

Related guest reviews

10

Ann

18 Sept 2024

·

Stayed 1 night

Nice, clean convenient location

8

Carol

17 Jul 2023

·

Stayed 1 night

Nice location

6

Darlene

17 Dec 2024

·

Stayed 1 night

The staff here are really great and we liked the layout of the hotel but the hotel wasn’t convenient for me . We had to Uber to most places, downtown Nashville for example.

10

Stephen

30 Oct 2023

·

Stayed 2 nights

This is the third time I have stayed here while attending a class reunion at the Webb School in Bell Buckle, TN. Great location with accesses to the Nashville Airport and the school campus.

8

Tamara

2 Jul 2025

·

Stayed 5 nights

The room was spacious (+) The room was too cold (-) The location is central to eating, shopping, fun and other amenities

8

Kimble

15 Jun 2024

·

Stayed 1 night

Who is there for a medical conference everyone friendly and helpful easy walk around to franchise type restaurants in the vicinity

10

Jose

19 Jun 2024

·

Stayed 4 nights

Nice place to stay and very nice location

6

Brandy

5 Oct 2025

·

Stayed 4 nights

Close to shops and restaurants a plus

10

Michelle

28 Jun 2025

·

Stayed 2 nights

Love breakfast that was included in our stay. Loved that the hotel was conveniently located near dining and shopping options.

10

Scott

3 Jul 2024

·

Stayed 1 night

This hotel was a great place to stop while passing through Nashville. The hotel atrium is huge, as well as the room sizes. The lot seemed very secure and appeared to have cameras everywhere. Plenty of food options right next door surrounding the outdoor mall. Breakfast buffet was good. Even had made to order omelets. All in all, I would easily stay here again.

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Dining

Breakfast is a standout with made to order omelets and a substantial buffet; the evening reception with complimentary drinks and snacks is appreciated. Occasional complaints note long lines, cold items, or bar food that was not very tasty.

Related guest reviews

10

Susan

5 Mar 2024

·

Stayed 3 nights

Attended a conference. Hotel facilities were very good. Staff did an incredible job of serving lunch to hundreds of people in a very timely manner, and food was very good! Definitely can recommend as a conference site. Adequate room without overhearing lecture in next room. Hotesl rooms are spacious, comfortable, clean, and well maintained. Food was good. All staff members were polite and professional. Hotel has excellent breakfast. Room service food was very good and reasonably priced especially for hotel restaurant. Also offers evening beverages and snacks as courtesy. Looking forward to staying here again. HIGHLY RECOMMEND

10

Brandin

22 Apr 2025

·

Stayed 1 night

The only complaint I have is the hotel seemed close to completely booked up and 2 of the 3 elevators were down making it very long waits to get up and down. When we checked in 2 we're working but the next morning only one was. All the other things the hotel had to offer were amazing, we got drinks at the bar, swam and ate breakfast. Will probably book there again

10

Justin

13 Dec 2025

·

Stayed 1 night

The food wasn’t very tasty on the bar.

10

Jay

22 Aug 2025

·

Stayed 2 nights

Great place to stay excellent breakfast

8

Katrina

29 Jun 2025

·

Stayed 3 nights

The made to order omelet, fresh fruit and other breakfast selections were great. The room was nice and clean. The water pressure was a little in my room. Otherwise, it was a great stay! I would recommend.

8

Chelsey

20 May 2024

·

Stayed 3 nights

Decent hotel, a bit outdated but nice for a family stay. We stayed 3 days for a graduation in town. Pros: Comfy beds, we enjoyed the daily manager's happy hour and the breakfast was really good. Staff was also friendly and came quickly for housekeeping items. Cons: No vent in the bathroom so we extra stuffy and shower sprayed all over with some discoloration on ceiling. Also the pool was closed two full days so kids didn't get to swim which was disappointing but out their control for cleaning. We booked this hotel since it had an indoor pool so the kids could enjoy but it didnt happen. We understand that can happen but still disappointing. Overall good hotel and would stay again.

8

Sarah

23 Jun 2024

·

Stayed 1 night

Great hotel, suite was spacious and just what we needed. Breakfast buffet was good also.

8

Marc

18 Dec 2023

·

Stayed 1 night

The room was amazing. It was very spacious. There was a sitting area that was useful for late night tv watching. There was a $10 parking fee that we did not expect. Also, no early check-in unless you are a Hilton Honor member. Even if you were, early check-in still might not be an option. The breakfast buffet was great- one of the best that we had ever experienced.

10

Justin

20 Oct 2023

·

Stayed 4 nights

Hotel was very clean and the room was clean and comfortable. There is a full breakfast buffet in the mornings, and a happy hour in the evenings with complimentary drinks and snacks. The room next to us had music playing very loudly late at night, but the hotel staff took care of it immediately. We would definitely go back.

10

Steven

15 Aug 2025

·

Stayed 1 night

eve reception & breakfast is always very good

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Month	Average price
January	US$168
February	US$149
March	US$186
April	US$217
May	US$156
June	US$157
July	US$161
August	US$143
September	US$196
October	US$214
November	US$149
December	US$140

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $219	16 $228	17 $135	18 $133	19 $189
20 $134	21 $209	22 $240	23 $135	24 $217	25 $135	26 $216
27 $211	28 $253	29 $135	30 $252

Su	Mo	Tu	We	Th	Fr	Sa
				1 $696	2 $130	3 $131
4 $177	5 $254	6 $527	7 $243	8 $203	9 $198	10 $179
11 $179	12 $217	13 $757	14 $208	15 $179	16 $180	17 $189
18 $151	19 $166	20 $198	21	22 $697	23 $198	24 $189
25 $180	26 $208	27 $170	28 $190	29 $170	30 $228	31 $228

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Monthly average prices

About this property

Location

Room options

Suite, Two Queen Beds

Suite, 1 King Bed, Accessible, Bathtub

Suite, 2 Queen Beds, Accessible, Bathtub

Suite, 2 Queen Beds, Corner

Suite, Two Queen Beds and One Sofa Bed

Suite, One King Bed

Executive Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed with Sofa Bed

Suite, Accessible

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Embassy Suites by Hilton Nashville SE Murfreesboro

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Prices for upcoming dates