Name: Holiday Inn Express Hull City Centre by IHG
Address: 80 Ferensway, Hull Old Town, Hull, England, United Kingdom, Hull, England, GB
Price range: $58–$156 per night
Rating: 8.58

What guests think

At Holiday Inn Express Hull City Centre by IHG, travellers praise the central location by the station and shopping centre, friendly staff, and clean rooms, while breakfast quality, paid parking, and occasional room heat, size, or noise draw mixed feedback.

Several guests noted intermittent Wi-Fi and occasional lift outages. Expect a straightforward stay that suits short city visits and rail travel.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Direct access to the adjoining multi-storey car park with hotel validation is convenient, though it’s paid and some guests found the entrance hard to locate; occasional lift outages and a limited bar selection were noted, and there’s no full restaurant on site.

Related guest reviews

8

Irene

Sep 11, 2025

·

Stayed 1 night

Attached to shopping centre car park with discount for hotel guest. Restaurant chains and several high street brands next door. Breakfast range ok, hot food WAS hot and tea/coffee available from same area all day. Only small whinge was that the double bed was smaller and softer than our own. Staff helpful and all hotel areas were clean. 20 mins walk to museum quarter and 15 to local history centre.

10

Linda

Dec 7, 2023

·

Stayed 1 night

Great stay as always. Lovely staff. Easy to park in St Stephen’s shopping centre car park. You get a ticket from hotel reception at checkout, it’s £8 for 24 hours. Lovely room on the 7th floor with a view towards the Humber Bridge. It was a big twin room, spotlessly clean. With a big tv and good size bathroom. We went in the bar and was sad the only cider was Magners or Bulmers. Breakfast was tasty. All in all a nice hotel in a very convenient area. Can highly recommend!

8

Ian

Jun 24, 2024

·

Stayed 2 nights

One lift out of action

8

Jason

Feb 1, 2025

·

Stayed 1 night

This is a great place to stay, the only niggle is the limited selection of drinks in the bar. The breakfast was amazing especially since it is included in the price.

10

Jason

Apr 20, 2025

·

Stayed 1 night

Centrally located and attached to a good shopping centre, we stayed here as it was convenient for the football match we were attending. Rooms were very good and the staff were polite and professional, and a good source of information. Nice bar area and they serve a decent breakfast with a good selection of food. No restaurant for a main meal, but options are available nearby.

8

Linda

Feb 8, 2024

·

Stayed 1 night

Great stay as always. Would have given 5* if both the lifts had been working. Lovely room on the top floor with fabulous views over the city. The room was spotlessly clean and the bed was comfy. Excellent breakfast and the staff were friendly and very helpful. I can highly recommend!

10

Andrew

Jun 16, 2025

·

Stayed 1 night

I just love this place. Can not Fault it. Great rooms ! Great Location ! Secure car parking ! Great Breakfast ! Amazing place and always a 10/10. Keep up the Great Work. If my car is safe ! I can sleep well. Thank you once again for a Top stay !

8

Nigel

Nov 8, 2024

·

Stayed 1 night

Good Location. Found parking a challenge as the post code on Waze takes you to Tesco carpark and had to phone Hotel for help. 24hr parking £8 . You walk out the Hotel under cover into a shopping centre with good places to eat.

8

R

Jun 6, 2025

·

Stayed 1 night

Ideal hotel for shopping and sightseeing, easy to find but a little harder to park ( the signs for parking are not that clear) but after calling the hotel there is a pre- recorded message to inform you 😀

10

Miss

Dec 8, 2024

·

Stayed 1 night

Easy to check in. Car parking validated by hotel which was great

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AI-generated summary based on recent guest reviews

Cleanliness

Most reviews describe very clean, often spotless, bedrooms and public areas, though a few reported issues such as a filthy room on arrival or worn/stained bathroom finishes.

Related guest reviews

10

James

Jan 29, 2025

·

Stayed 1 night

Friendly welcome, clean and comfortable room.

10

Paul

Oct 13, 2024

·

Stayed 1 night

Staff were helpful. Room was clean, comfortable and quiet. Breakfast options were impressively copious. I'd recently had some bad hotel experiences (not Holiday Inn), so I'm happy to report that this was unexpectedly pleasant.

10

Deborah

Mar 26, 2024

·

Stayed 3 nights

The hotel was easy to find .we were really pleased at how clean and large our room was with a lovely bathroom. The staff were all very friendly and helpful. We will definitely be coming back.

6

Sandra

Apr 6, 2025

·

Stayed 2 nights

We were initially placed in a room which was very filthy. There was a lot of hairs in the bathroom and everywhere on the sofa, and i think pet hair everywhere in the room . They changed the rooms for us but no apology was offered , made it seem we had to be grateful they changed the rooms for us.we also paid for parking and on our way out the ticket didn’t work on scanning. Had to call the hotel which was quite an inconvinience.

6

Diane

Aug 4, 2025

·

Stayed 2 nights

Staff very friendly, our room clean, bed was awful the mattress terrible and just bathroom needed some attention, cracked floor tiles, shower curtain stained and grubby, other than that ok.

10

Susan

Jun 23, 2025

·

Stayed 1 night

I highly recommend this hotel for its cleanliness, quality breakfast , quietness, price and location. I travelled on Hull train which is 5 mins away from hotel( to catch euro star) . On other occasions Ive stayed here when shopping or visiting the theatre.

10

Alison

Apr 26, 2025

·

Stayed 1 night

Great stay, central for the city, yet quiet. Clean fresh and updated rooms.

10

Bronwen

Nov 3, 2025

·

Stayed 4 nights

Great location and ease of access and help from staff as I’m a blind traveller. Very efficient service at breakfast and everything was freshly prepared. The hotel and facilities were spotless and housekeeping is done daily so fresh towels each day. Spot on place to stay for anyone.

10

Carol

Apr 17, 2024

·

Stayed 1 night

Lovely first stay at Holiday Inn Express Hull. Spotlessly clean throughout, super comfy beds and selection of pillows, well appointed room with iron which you would actually dare use and an ironing board. Plentiful breakfast, included in price, with bags and take away cups for those pushed for time. Friendly and helpful staff. Just across road from railway station and nice shopping centre with plenty of options for eating out. I would not hesitate to recommend and will definitely be using again when visiting Hull

10

Karen

Aug 2, 2025

·

Stayed 1 night

Hotel was lovely, very clean and comfy bed, nice hot full English breakfast, tea coffee and toast, staff were all very friendly, would highly recommend this hotel,

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Rooms

Rooms are generally comfortable, but several guests found family or triple rooms small, some mattresses or sofa beds uncomfortable, and heat an issue due to sealed windows or fixed air-con; upper floors offer good views, and Wi-Fi can be unreliable in places.

Related guest reviews

6

Janice

Feb 17, 2025

·

Stayed 1 night

As short stay business hotels go, this was fine. The bed was comfortable. The lighting in the room was very dim because there were only lamps, not a main light. It was clean but there was a horrible drain smell in the bathroom. I was only staying for one night, but if I'd been there for longer I would have asked to move to another room. The WiFi in my room didn't work. The breakfast offer was good and the staff at reception and in the dining room were friendly and helpful.

6

Tom

Jun 12, 2025

·

Stayed 2 nights

The hotel was nice, staff were very friendly and hotel was clean. The room was incredibly hot, however, as the window would not open so I didn't get much sleep!

10

Amjad

Jul 21, 2025

·

Stayed 1 night

Ah another excellent stay at holiday inn express,everything was great as usual except family room was too small .There were no room for kids to move around .However there was great value for money

8

Danielle

Jun 1, 2025

·

Stayed 1 night

Great location in city centre, with an amazing view. Breakfast area was nice - breakfast itself fairly standard hotel buffet but fine. Bed was comfy. Would stay again.

8

Calum

Sep 4, 2024

·

Stayed 2 nights

Pretty standard Holiday Inn. Plus side: easy parking, attached to a shopping centre, very friendly/nice staff consistently. The air con was great. The TV was tiny, the breakfast was poor for healthy options and the room sound proofing wasn't great.

8

Nik

Nov 28, 2023

·

Stayed 1 night

Excellent value for money with easy access to the centre of the city. Great views from the upper floors and helpful , knowledgeable staff. The downside was that the room window would not open which lead to a very uncomfortable and restless nights sleep.

6

Rod

Jun 13, 2025

·

Stayed 3 nights

The room was very warm and the air con was already set and couldn't be altered.also the window couldn't be opened or tilted, and this lead to an uncomfortable night's sleep However the staff were helpfull and cheerfull,

8

Wendy

Oct 11, 2025

·

Stayed 1 night

Very convenient location for Connexin / train station and shopping. Staff all hard working helpful and pleasant. Thankfully had family room as double just too small for us. Facilities fine nice to have Dove shampoo / shower cream in bathroom - we would use this hotel again.

8

MICHELLE

Aug 23, 2024

·

Stayed 1 night

All was lovely with the exception of the WiFi which was shocking.

6

Gina

Feb 27, 2025

·

Stayed 2 nights

We stayed in a room for three and it was too small. We had to climb over the bed to close the curtains or open a window. At breakfast there were not enough tables to eat at we had to sit in low chairs with our breakfast on our knees. The tables were also not cleared away

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Service

Service is a strong point, with many praising friendly, helpful staff across reception and breakfast, though a few noted lapses such as a lack of apology when resolving an issue.

Related guest reviews

10

joy susan

Aug 26, 2025

·

Stayed 2 nights

What a wonderful experience staff food beautiful clean bedroom the staff could not do enough for you

10

Stephen

Jul 16, 2025

·

Stayed 1 night

Hotel staff were very friendly and helpful. The room was clean and comfortable. The choice of breakfast was excellent. Would recommend this hotel.

6

Sandra

Apr 6, 2025

·

Stayed 2 nights

We were initially placed in a room which was very filthy. There was a lot of hairs in the bathroom and everywhere on the sofa, and i think pet hair everywhere in the room . They changed the rooms for us but no apology was offered , made it seem we had to be grateful they changed the rooms for us.we also paid for parking and on our way out the ticket didn’t work on scanning. Had to call the hotel which was quite an inconvinience.

8

Cynthia

Jun 15, 2025

·

Stayed 1 night

The Reception Staff were friendly and welcoming. The room was clean and tidy with all necessary eco-friendly amenities provided. The beds were very comfortable. And the air conditioning in the room was a bonus. The buffet breakfast was excellent with plenty of choice.

10

Mark

Jul 6, 2025

·

Stayed 1 night

Very polite staff . Breakfast was excellent and the staff are unbelievably friendly . Made my children very welcome especially Jamie .

10

Barbara

Jun 1, 2025

·

Stayed 2 nights

Great accommodation and very convenient for local amenities. Exceptionally lovely staff. Really good deal on parking which saved time and expense.

10

Michael

Sep 8, 2025

·

Stayed 2 nights

David and the staff were amazing. We got so much great service, information, food and beverage service and overall logistics help. The kitchen staff were on top of everything, cleaning tables and refreshing breakfast items. They all deserve major praise. That can't be an easy job. And they did it all with poise, service and smiles.

10

Joe

Jul 1, 2025

·

Stayed 2 nights

Friendly and helpful staff, a great breakfast and great location for the city. Will stay there again when i next visit Hull

10

Dennis

Jul 17, 2025

·

Stayed 1 night

Excellent staff and efficient

10

Carol

Apr 17, 2024

·

Stayed 1 night

Lovely first stay at Holiday Inn Express Hull. Spotlessly clean throughout, super comfy beds and selection of pillows, well appointed room with iron which you would actually dare use and an ironing board. Plentiful breakfast, included in price, with bags and take away cups for those pushed for time. Friendly and helpful staff. Just across road from railway station and nice shopping centre with plenty of options for eating out. I would not hesitate to recommend and will definitely be using again when visiting Hull

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AI-generated summary based on recent guest reviews

Location

Central, next to Hull Paragon station and attached to St Stephen’s shopping centre, making it easy for trains, shopping, arenas and theatres; convenient for walking around the city.

Related guest reviews

10

Laura

Jul 12, 2025

·

Stayed 1 night

This was our 3rd time staying at this Hotel. Visiting family we are from Canada, love how the train station is next door, shopping centre, and walkable to the docks and old town

10

Graham

Mar 25, 2025

·

Stayed 1 night

Handy for everything in the city.

10

Nicole

Mar 18, 2025

·

Stayed 1 night

Excellent location near the train station and shopping.

10

Peter

Jul 25, 2024

·

Stayed 1 night

Great city centre hotel. Great parking behind the hotel.

8

Gilmour

Oct 11, 2023

·

Stayed 2 nights

Breakfast was a bit limited on choice. Coffee machine was a bit basic. Staff were very helpful and nice thank you. Location was brilliant. Room was very clean. Bed a little small! But comfy.

8

Dona

Aug 10, 2025

·

Stayed 2 nights

This hotel is adjoining the St Stephens shopping center in Hull city center. 5 mins walk to Hull Paragon Railway station. Dining and shopping options are at hand.

8

Paul

Oct 30, 2025

·

Stayed 1 night

Clean room. Great location

10

Colin

Jan 20, 2023

·

Stayed 1 night

great location for me, easy parking, friendly staff.

10

PAMELA

Feb 20, 2025

·

Stayed 1 night

Hull City Centre Holiday Inn was great for food, shopping and the Connexin Live. It was very clean and we had a comfortable sleep. Breakfast was good but would benefit from two hot drinks dispenser as there was always queues. Overall I would recommend staying here.

10

Jamie

Nov 9, 2024

·

Stayed 2 nights

The hotel was lovely and in a very convenient place almost next to the railway station. Pubs and restaurants are close.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is included and often praised for range and dietary options, but recurring complaints mention poor scrambled eggs, limited vegetarian choices, slow replenishment, and queues at a single hot-drinks machine; on rare occasions equipment failures reduced the offer, and there’s no full restaurant.

Related guest reviews

10

Paul

Sep 14, 2024

·

Stayed 1 night

Being able to park next to the reception and having the parking validated to £8 is excellent. The beakfast was included and very good. They also did vegan breakfast options on request.

8

Sanjay

Sep 19, 2025

·

Stayed 1 night

Our stay at the Holiday Inn Hull was overall not bad—the room and general experience were fine. However, the breakfast could definitely be improved. There were very limited options for vegetarians, and surprisingly, no fried eggs were available. A wider selection would have made the stay much better.

8

Laura

Apr 21, 2025

·

Stayed 1 night

We had a pleasant stay at the Holiday Inn Express in Hull. The room was basic but clean and had all you need for a short stay. The breakfast was great from my perspective (lots of gluten free options) but my husband was disappointed with the quality of the cooked breakfast. The staff were lovely and made us feel very welcome, thank you.

8

Lisa

Apr 26, 2025

·

Stayed 1 night

Nice clean hotel and really good value for the price. Excellent location for shops, train, museums and the Deep. Late check out was handy. Breakfast was nice but had to wait ages for the hot buffet to be replenished. Staff were friendly but not very attentive. Would stay again if wanting a cheap night away.

6

Lorraine

Jun 22, 2024

·

Stayed 2 nights

Unfortunately no ovens working during our say only think you could get was scrambled egg or bake beans on toast, would love to know why they couldn't have done s continental as alternative, a selection of meats and cheese might have helped. Anyway dissatisfied

4

Raymond

Jun 28, 2024

·

Stayed 6 nights

Checked in on Saturday, no working oven, breakfast was continental and only 1 lift working. Twin the room was awful , channels was unwatchable scrambling all the time couldn’t watch the football or any channels.

10

Jason

Apr 20, 2025

·

Stayed 1 night

Centrally located and attached to a good shopping centre, we stayed here as it was convenient for the football match we were attending. Rooms were very good and the staff were polite and professional, and a good source of information. Nice bar area and they serve a decent breakfast with a good selection of food. No restaurant for a main meal, but options are available nearby.

8

Angela

May 19, 2024

·

Stayed 1 night

Second time we’ve stayed at this hotel. Beautiful big rooms, comfortable bed, very friendly polite and professional staff Convenient parking attached at at Stephens shopping centre. £8 for overnight stay when paid for and validated at reception. Only thing that let it down was the breakfast, specifically cooked breakfast. The kitchen didn’t seem to be able to keep up with cooking and refilling elements of the breakfast. I was told between 10 and 15 minutes for replacement items to be ready (we’d gone down at 9.15 and breakfast ends 10.30). When replacement items were brought out, it wasn’t all together so sausages and bacon but no beans / hash browns / egg. It did let it down when a big feature of the booking is included breakfast

8

Stuart

Aug 28, 2025

·

Stayed 2 nights

The eggs on the breakfast are bad need to be fresh.

8

Robert

Sep 17, 2024

·

Stayed 2 nights

It is handy for the town centre, however, only having one coffee machine for coffee and hot water for tea is not good, the queues for it during a busy breakfast has to be seen to be beleived.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$72
February	$83
March	$85
April	$84
May	$94
June	$92
July	$91
August	$86
September	$107
October	$102
November	$95
December	$80

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4 $116	5 $125
6 $76	7 $102	8 $137	9 $156	10 $63	11 $80	12 $98
13 $61	14 $84	15 $111	16 $104	17 $63	18 $85	19 $111
20 $64	21 $91	22 $131	23 $111	24 $68	25 $87	26 $115
27 $67	28 $101	29 $155	30 $126

Su	Mo	Tu	We	Th	Fr	Sa
				1 $84	2 $90	3 $111
4 $58	5 $89	6 $134	7 $106	8 $134	9 $93	10 $123
11 $75	12 $92	13 $145	14 $123	15 $84	16 $117	17 $102
18 $62	19 $89	20 $128	21 $111	22 $75	23 $71	24 $106
25 $64	26 $80	27 $106	28 $104	29 $75	30 $75	31 $111

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About this property

Location

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What guests think

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FAQs about Holiday Inn Express Hull City Centre by IHG

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