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The Black Swan - The Inn Collection Group - Room
The Black Swan - The Inn Collection Group - Room
The Black Swan - The Inn Collection Group - Reception
The Black Swan - The Inn Collection Group - Restaurant

The Black Swan - The Inn Collection Group


Amenities

  • Parking

  • Restaurant

  • Non-Smoking Rooms

  • Housekeeping

  • Banquet Facilities

  • Garden

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Property description

Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a banquet hall.
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

Travellers describe The Black Swan - The Inn Collection Group as a charming, centrally located inn with friendly staff, comfortable rooms, and a lovely beer garden, though parking is limited and the historic building involves many stairs and no lift.

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Facilities

Mixed

Cleanliness

Mixed

Service

Friendly

Location

Central

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8

Luke

IAN-logo

8 Apr 2026

·

Stayed 1 night

Clean room. Good breakfast.
Clean room. Good breakfast.

10

Eddie

IAN-logo

24 Feb 2026

·

Stayed 4 nights

Beautiful hotel. Clean and really comfortable. Staff were very pleasant and professional Food was excellent.
Beautiful hotel. Clean and really comfortable. Staff were very pleasant and professional Food was excellent.

8

David

IAN-logo

19 Feb 2026

·

Stayed 2 nights

Room was clean and spacious but lacking in a few softer touches like cushions, pictures on blank walls etc. Coffee making facilities were basic compared to similar 4* standard hotels I've stayed in for work. Bathroom was cold even with towel radiator permanently on. Staff seemed very busy in the restaurant probably not enough of them.
Room was clean and spacious but lacking in a few softer touches like cushions, pictures on blank walls etc. Coffee making facilities were basic compared to similar 4* standard hotels I've stayed in for work. Bathroom was cold even with towel radiator permanently on. Staff seemed very busy in the restaurant probably not enough of them.

8

Ian

IAN-logo

18 Jan 2026

·

Stayed 1 night

Enjoyed the whole experience
Enjoyed the whole experience

10

David

IAN-logo

15 Dec 2025

·

Stayed 1 night

Room was brilliant,food great,staff and everything else 1st class
Room was brilliant,food great,staff and everything else 1st class

Market Place, Helmsley, England, United Kingdom

Location

Located in York, The Black Swan - The Inn Collection Group is in a rural location, within a 15-minute walk of North York Moors National Park and Duncombe Park. This hotel is 15 mi (24.1 km) from Flamingo Land Theme Park and Zoo and 0.2 mi (0.3 km) from Cleveland Way.

North York Moors National Park(0.1 Miles)

Duncombe Park(0.2 Miles)

Cleveland Way(0.2 Miles)

Helmsley Arts Centre(0.3 Miles)

Helmsley Castle(0.3 Miles)

Hemsley Walled Garden(0.4 Miles)

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Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 23:00

Before 10:30


Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Yes, free self-parking is available on-site.


A complimentary full breakfast is served daily from 7:30 AM to 10:00 AM.


Yes, pets are allowed in specific rooms only, with a fee of GBP 15 per pet, per day. Service animals are exempt from fees.


Check-in is from 3:00 PM to 11:00 PM, and check-out is by 10:30 AM. Early check-in and late check-out are available for a fee of GBP 25, subject to availability.

The property offers step-free entrances and wheelchair-accessible facilities, including public areas and rooms.


The property is located in York, within a 15-minute walk of North York Moors National Park and Duncombe Park. It is approximately 15 miles from Flamingo Land Theme Park and Zoo.


Children are allowed at the property. The minimum age for children to stay for free is not specified.


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