Feversham Arms Hotel & Verbena Spa
US$240
/ night
Avg. for October
Prices for Feversham Arms Hotel & Verbena Spa
Select dates to see prices and availability
US$240
/ night
Avg. for October
Monthly average prices
Nightly prices at Feversham Arms Hotel & Verbena Spa average US$172 in the cheapest month (March) and US$279 in the most expensive month (August), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$216 |
| February | US$195 |
| March | US$172 |
| April | US$193 |
| May | US$211 |
| June | US$257 |
| July | US$271 |
| August | US$279 |
| September | US$211 |
| October | US$240 |
| November | US$243 |
| December | US$217 |
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Oct · US$240
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Most expensive: August (~US$279)
Cheapest: March (~US$172)
About this property
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a hot tub, and a sauna. This hotel also features complimentary wi...
Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a hot tub, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.
Business amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free valet parking is available onsite.
Dining
For lunch or dinner, stop by Weathervane Restaurant, a restaurant that specializes in British cuisine. Dining is also available at the coffee shop/cafe, and room service is provided. Quench your thirst with your favorite drink at the bar/lounge. A complimentary English breakfast is served on weekdays from 7:30 AM to 10:00 AM and on weekends from 8:00 AM to 10:30 AM.
Rooms
Make yourself at home in one of the 33 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and bathrobes. Conveniences include phones, as well as desks and coffee/tea makers.
Location
With a stay at Feversham Arms Hotel & Verbena Spa in York, you'll be within a 5-minute walk of North York Moors National Park and Cleveland Way. This spa hotel is 0.1 mi (0.2 km) from Helmsley Castle and 0.2 mi (0.4 km) from Duncombe Park.
What's nearby
Cleveland Way(0.1 Miles)
Helmsley Castle(0.1 Miles)
North York Moors National Park(0.1 Miles)
Duncombe Park(0.2 Miles)
Hemsley Walled Garden(0.3 Miles)
Helmsley Arts Centre(0.4 Miles)
Rievaulx Abbey(2.9 Miles)
Howardian Hills(3.6 Miles)
Ampleforth Abbey(5.5 Miles)
Ampleforth College Golf Club(5.7 Miles)
National Trust Nunnington Hall(5.9 Miles)
Byland Abbey(6.7 Miles)
Sutton Bank National Park Centre(7.9 Miles)
Hood Grange Wood(8.3 Miles)
Shandy Hall(8.4 Miles)
Durham (MME-Teesside Intl.)(39.4 Miles)
Leeds (LBA-Leeds Bradford)(49.3 Miles)
Location
High Street, Helmsley, Helmsley, England, United Kingdom
Cleveland Way (0.1 Miles)
Helmsley Castle (0.1 Miles)
North York Moors National Park (0.1 Miles)
Duncombe Park (0.2 Miles)
Hemsley Walled Garden (0.3 Miles)
Helmsley Arts Centre (0.4 Miles)
Room options
5
Classic Double Room
Room details
1 Single Bed
1 Double Bed
Sleeps 2
215 ft²
HeatingWi-Fi (Free)Private Bathroom
8
Poolside Suite
Room details
1 Extra-Large Double Bed
Sleeps 2
323 ft²
HeatingWi-Fi (Free)Separate Bathtub and Shower
10
Spa Suite
Room details
1 Extra-Large Double Bed
Sleeps 2
323 ft²
HeatingWi-Fi (Free)Separate Bathtub and Shower
8
Deluxe Suite
Room details
1 Extra-Large Double Bed
Sleeps 2
269 ft²
HeatingWi-Fi (Free)Separate Living Room
Guest reviews of Feversham Arms Hotel & Verbena Spa
8.7
Fabulous
Based on 469 verified reviews
Who stays here?
Business
1%
Couple
73%
Family
12%
Group
11%
Solo
1%
What guests think
AI-generated summary based on recent guest reviews
At Feversham Arms Hotel & Verbena Spa, guests highlight warm, welcoming staff, a relaxing spa with an outdoor heated pool, and a handy Helmsley setting, while some report dated or noisy rooms and occasional maintenance problems.
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What guests think
At Feversham Arms Hotel & Verbena Spa, guests highlight warm, welcoming staff, a relaxing spa with an outdoor heated pool, and a handy Helmsley setting, while some report dated or noisy rooms and occasional maintenance problems.
Many suites are spacious and comfortable, with poolside options and balconies appreciated. Food quality is often praised, though menus can be limited and prices high, and breakfast service may be slow when busy. Facilities such as the outdoor pool, spa thermal areas, lounges and on-site parking are well liked, but the pool temperature and availability of loungers divide opinion. Expect a relaxing spa break in a lovely location, with the most comfort in the suites.
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AI-generated summary based on recent guest reviews
Facilities
Well-regarded spa with outdoor heated pool, hot tub and relaxation areas; bar and on-site parking appreciated, and the property is dog friendly. Downsides include occasional cold pool or tepid thermal rooms and limited loungers at busy times.
Related guest reviews
10
Claire
20 Feb 2025
·
Stayed 2 nights
Check in was very efficient with a little tour to help navigate our way around. Staff very friendly and helpful.Tasty cooked breakfast options plus fresh fruit dried fruit yogurt cereals and pastries. Spa facilities were lovely albeit the pool in February was quite cold.
Check in was very efficient with a little tour to help navigate our way around. Staff very friendly and helpful.Tasty cooked breakfast options plus fresh fruit dried fruit yogurt cereals and pastries. Spa facilities were lovely albeit the pool in February was quite cold.
10
Victor
3 Apr 2025
·
Stayed 1 night
Excellent hotel made even better by a free upgrade. It is located in the Town of Helmsley great parking as they have their own underground car park. The reception staff were very friendly and helpful. We were given a free upgrade to a poolside suit which was fantastic. The hotel itself is very well maintained and feels very comfortable. We used the hotel bar which was well staffed comfortable and drinks were reasonably priced. We had breakfast in the hotel which was excellent and the staff friendly and helpful. Will certainly go again.
Excellent hotel made even better by a free upgrade. It is located in the Town of Helmsley great parking as they have their own underground car park. The reception staff were very friendly and helpful. We were given a free upgrade to a poolside suit which was fantastic. The hotel itself is very well maintained and feels very comfortable. We used the hotel bar which was well staffed comfortable and drinks were reasonably priced. We had breakfast in the hotel which was excellent and the staff friendly and helpful. Will certainly go again.
10
Lucie Ann
28 Feb 2025
·
Stayed 1 night
Great last minute hotel to stay. Lovely little spa
Great last minute hotel to stay. Lovely little spa
10
Christopher
6 May 2024
·
Stayed 1 night
We were left cards & chocolates in our room, a special touch. The ladies around the pool were lovely & very friendly, looked after us.
We were left cards & chocolates in our room, a special touch. The ladies around the pool were lovely & very friendly, looked after us.
10
AMANDA
18 Apr 2025
·
Stayed 2 nights
This is a wonderful property and unusual for a hotel with a spa. It is located in the market town of Helmsley which offers a great selection of places to wander to. The hotel has a range of rooms - this time we stayed in a spa suite and couldn’t fault it. A large entrance into a separate living area, a huge bedroom and bathroom with fabulous bath tub and separate shower. Breakfast was delicious with a range of options. The spa is included in the price too, which is another reason to visit this hotel. The outdoor swimming pool was heated to a perfect temperature which enabled us to spend time outdoors on both a cloudy, chilly day and one with wonderful sunshine. There are 4 heated experiences - I loved the salt steam room. The quirky lounge is another hit- instead of loungers there are a range of huge chairs and sofas with blankets - perfect for a chill and/ or an accidental doze! Love this place and can’t wait to come back.
This is a wonderful property and unusual for a hotel with a spa. It is located in the market town of Helmsley which offers a great selection of places to wander to. The hotel has a range of rooms - this time we stayed in a spa suite and couldn’t fault it. A large entrance into a separate living area, a huge bedroom and bathroom with fabulous bath tub and separate shower. Breakfast was delicious with a range of options. The spa is included in the price too, which is another reason to visit this hotel. The outdoor swimming pool was heated to a perfect temperature which enabled us to spend time outdoors on both a cloudy, chilly day and one with wonderful sunshine. There are 4 heated experiences - I loved the salt steam room. The quirky lounge is another hit- instead of loungers there are a range of huge chairs and sofas with blankets - perfect for a chill and/ or an accidental doze! Love this place and can’t wait to come back.
8
Angus
25 Jun 2024
·
Stayed 1 night
Very nice overnight stay, hotel nice and clean just a couple of constructive criticisms We stayed in a poolside suite, but couldn’t get round the pool as there are not enough loungers , plenty of chairs Also what chairs and loungers the were were taken by people putting towels down and leaving them Plus a large family was very noisy in the pool especially the kids and for a spa break it spoilt the relaxation Food very good
Very nice overnight stay, hotel nice and clean just a couple of constructive criticisms We stayed in a poolside suite, but couldn’t get round the pool as there are not enough loungers , plenty of chairs Also what chairs and loungers the were were taken by people putting towels down and leaving them Plus a large family was very noisy in the pool especially the kids and for a spa break it spoilt the relaxation Food very good
10
Alexandra
9 Oct 2024
·
Stayed 4 nights
Excellent hotel. Room was clean and spacious and comfortable. All staff were top notch. Facilities were wonderful, especially the pool and spa area. Perfect location being a very brief walk to the village centre. Beautiful walks nearby. The castle and abbey very close too. Lots to do and see in the nearby area. Best place we’ve stayed so far!
Excellent hotel. Room was clean and spacious and comfortable. All staff were top notch. Facilities were wonderful, especially the pool and spa area. Perfect location being a very brief walk to the village centre. Beautiful walks nearby. The castle and abbey very close too. Lots to do and see in the nearby area. Best place we’ve stayed so far!
8
Jane
15 Dec 2024
·
Stayed 1 night
Staying at Fa was truly a mixed bag; moments of bliss and delight but times of frustration. There was plenty of parking and the location in Helmsley is beautiful. The welcome at hotel and spa reception was par excellence. The quality of the evening meal (food and service) was wonderful. A true highlight of the stay. In the room, there was a great selection of teas, etc, the dressing gowns were well proportioned and the shampoo, etc lovely smelling. The spa had a lovely relaxation room and there was still and sparking water en tap. The spa itself was tepid - lukewarm steam room, no cold shower and a sauna that you had to be 6 foot to comfortably sit in otherwise it was a real jump on to the bench. I'm 5'6" and the 1st level was at hip height for me. Our room (no 5) was over the bar and function room which was rowdy and we couldn't get to sleep for the noise which went on till midnight. The TV is potentially smart but these functions have been deactivated. The TV has obviously not been retuned for a while ( another finction deactivated) as Al Jezeera news was still tuned to 235 - this moved about 3 months ago. The breakfast was tasty but too few staff, meaning a wait if 15 mins to get your order taken. I would go back but ask for a room away from the bar and have kess expectations of the spa.
Staying at Fa was truly a mixed bag; moments of bliss and delight but times of frustration. There was plenty of parking and the location in Helmsley is beautiful. The welcome at hotel and spa reception was par excellence. The quality of the evening meal (food and service) was wonderful. A true highlight of the stay. In the room, there was a great selection of teas, etc, the dressing gowns were well proportioned and the shampoo, etc lovely smelling. The spa had a lovely relaxation room and there was still and sparking water en tap. The spa itself was tepid - lukewarm steam room, no cold shower and a sauna that you had to be 6 foot to comfortably sit in otherwise it was a real jump on to the bench. I'm 5'6" and the 1st level was at hip height for me. Our room (no 5) was over the bar and function room which was rowdy and we couldn't get to sleep for the noise which went on till midnight. The TV is potentially smart but these functions have been deactivated. The TV has obviously not been retuned for a while ( another finction deactivated) as Al Jezeera news was still tuned to 235 - this moved about 3 months ago. The breakfast was tasty but too few staff, meaning a wait if 15 mins to get your order taken. I would go back but ask for a room away from the bar and have kess expectations of the spa.
8
Duncan
15 Jun 2024
·
Stayed 2 nights
Very good hotel in excellent location for Helmsley with great spa facilities. Slightly disappointed with quality of cleaning of room with no drinks or toiletry replenishment after the first nights stay. Good breakfast but food slow coming out of kitchen, not the waiting staffs fault though. Lovely lounges and excellent bar with helpful and welcoming staff.
Very good hotel in excellent location for Helmsley with great spa facilities. Slightly disappointed with quality of cleaning of room with no drinks or toiletry replenishment after the first nights stay. Good breakfast but food slow coming out of kitchen, not the waiting staffs fault though. Lovely lounges and excellent bar with helpful and welcoming staff.
10
linda
16 Jun 2025
·
Stayed 1 night
Lovely hotel. Staff very friendly and helpful. Restaurant was quiet and food delicious. Spa & outdoor pool lovely.
Lovely hotel. Staff very friendly and helpful. Restaurant was quiet and food delicious. Spa & outdoor pool lovely.
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AI-generated summary based on recent guest reviews
Cleanliness
Generally clean rooms and facilities with several guests praising standards. Recurring comments point to bathroom mould, worn fixtures and occasional lapses in replenishment.
Related guest reviews
8
Gemma
10 Aug 2023
·
Stayed 1 night
The Feversham is a great place to stay in Helmsley for many reasons including pool and spa facilities, food, location, parking included and mostly the amazing staff. However the rooms are a little tired and considering the Feversham isn’t the cheapest place to stay I would expect a higher standard, we stayed in a mid range price room, with a separate living area with log burner, bedroom and bathroom but it was tired and some things were damaged and dirty (a rip in the bed base, dirty marks on the fabric headboard, build up around the bathroom basin tap, loose bath tap, dirty mark on paintwork in bathroom, dirty marks on the sofa arms in the living area, one of the bedroom robes had a hole in it). The staff are really great, they are friendly yet professional, attentive and polite, nothing is too much trouble, everyone says hello when they see you, they work hard to provide a luxury quality stay.
The Feversham is a great place to stay in Helmsley for many reasons including pool and spa facilities, food, location, parking included and mostly the amazing staff. However the rooms are a little tired and considering the Feversham isn’t the cheapest place to stay I would expect a higher standard, we stayed in a mid range price room, with a separate living area with log burner, bedroom and bathroom but it was tired and some things were damaged and dirty (a rip in the bed base, dirty marks on the fabric headboard, build up around the bathroom basin tap, loose bath tap, dirty mark on paintwork in bathroom, dirty marks on the sofa arms in the living area, one of the bedroom robes had a hole in it). The staff are really great, they are friendly yet professional, attentive and polite, nothing is too much trouble, everyone says hello when they see you, they work hard to provide a luxury quality stay.
10
Kaisha
10 Jun 2024
·
Stayed 1 night
Spa and facilities were nice and clean. Only issue was the church bells that rang quite frequently and they were noisy. However overall was a lovely night away.
Spa and facilities were nice and clean. Only issue was the church bells that rang quite frequently and they were noisy. However overall was a lovely night away.
8
Helen
17 Oct 2024
·
Stayed 1 night
Staff very friendly however restaurant staff lacked knowledge about wine or details about the food on the a La carte menu. The a La carte menu was expensive & limited. The food was pretentious & quality didn’t justify the price. Wouldn’t have evening meal there again much nicer places to eat in Helmsley. Spa facilities were nice & free for hotel guests so an extra treat. Room was large & comfortable, bathroom was ok but starting to look like it needed a deep clean with mould building up a bit. Having said that it was a nice hotel & they were very accommodating about leaving the car in the car park before & after check in times.
Staff very friendly however restaurant staff lacked knowledge about wine or details about the food on the a La carte menu. The a La carte menu was expensive & limited. The food was pretentious & quality didn’t justify the price. Wouldn’t have evening meal there again much nicer places to eat in Helmsley. Spa facilities were nice & free for hotel guests so an extra treat. Room was large & comfortable, bathroom was ok but starting to look like it needed a deep clean with mould building up a bit. Having said that it was a nice hotel & they were very accommodating about leaving the car in the car park before & after check in times.
8
carol
10 Aug 2025
·
Stayed 2 nights
A lovely place to stay,a homely feel created by welcoming and friendly staff. Located in the heart of a pretty village with a market on Fridays, independent shops and lots of cafes! Two or three pubs to eat in-which were perfectly acceptable.Plenty of walking routes around and near enough to other tourist attractions/coast Pool area is very relaxing and in a sun trap in the afternoon. Rooms are spacious,clean and comfortable. Only downside was noise from poolside filter/air con system whirring during the night. Breakfast cooked to order using good quality produce. Restaurant is higher end dining and there are no other alternatives. Some evidence beginning to show of wear and tear in pool and dating of fittings in bedroom/bathroom which is just ok for now but fees are on the expensive side for that to be the case
A lovely place to stay,a homely feel created by welcoming and friendly staff. Located in the heart of a pretty village with a market on Fridays, independent shops and lots of cafes! Two or three pubs to eat in-which were perfectly acceptable.Plenty of walking routes around and near enough to other tourist attractions/coast Pool area is very relaxing and in a sun trap in the afternoon. Rooms are spacious,clean and comfortable. Only downside was noise from poolside filter/air con system whirring during the night. Breakfast cooked to order using good quality produce. Restaurant is higher end dining and there are no other alternatives. Some evidence beginning to show of wear and tear in pool and dating of fittings in bedroom/bathroom which is just ok for now but fees are on the expensive side for that to be the case
10
Su
27 Apr 2025
·
Stayed 1 night
Great food clean rooms lovely spa really nice helpful friendly staff.
Great food clean rooms lovely spa really nice helpful friendly staff.
10
Jonathan
8 Jan 2023
·
Stayed 1 night
Really lovely stay - room was fantastic, with plenty of space & nicely decorated. Spa was nice - with access to steam / sauna rooms & outdoor hot-tub & (heated) swimming pool. Throughout the hotel, staff were friendly & quietly attentive. Breakfast was very good -choice of buffet items with cooked menu to choose from. The hotel has a very nice ambience about it - understated & comfortable, and not pretentious.
Really lovely stay - room was fantastic, with plenty of space & nicely decorated. Spa was nice - with access to steam / sauna rooms & outdoor hot-tub & (heated) swimming pool. Throughout the hotel, staff were friendly & quietly attentive. Breakfast was very good -choice of buffet items with cooked menu to choose from. The hotel has a very nice ambience about it - understated & comfortable, and not pretentious.
6
Gavin
5 Apr 2025
·
Stayed 1 night
Food was really good, staff were friendly and helpful. Spa facilities were good. Would have given a higher score but the bathroom was sub-par with black mould in the shower.
Food was really good, staff were friendly and helpful. Spa facilities were good. Would have given a higher score but the bathroom was sub-par with black mould in the shower.
10
Diane
3 Oct 2024
·
Stayed 1 night
Lovely stay, friendly staff & very clean room with tea, coffee, water & biscuits. Used the pool & (very!) hot tub, nice robe & flip flops ready for use in the room.
Lovely stay, friendly staff & very clean room with tea, coffee, water & biscuits. Used the pool & (very!) hot tub, nice robe & flip flops ready for use in the room.
8
Duncan
15 Jun 2024
·
Stayed 2 nights
Very good hotel in excellent location for Helmsley with great spa facilities. Slightly disappointed with quality of cleaning of room with no drinks or toiletry replenishment after the first nights stay. Good breakfast but food slow coming out of kitchen, not the waiting staffs fault though. Lovely lounges and excellent bar with helpful and welcoming staff.
Very good hotel in excellent location for Helmsley with great spa facilities. Slightly disappointed with quality of cleaning of room with no drinks or toiletry replenishment after the first nights stay. Good breakfast but food slow coming out of kitchen, not the waiting staffs fault though. Lovely lounges and excellent bar with helpful and welcoming staff.
8
leon
14 Apr 2024
·
Stayed 1 night
Staff where excellent, the spa was nice and the food was great if some what limited. Feel like parts of the hotel need an update or a deep clean.
Staff where excellent, the spa was nice and the food was great if some what limited. Feel like parts of the hotel need an update or a deep clean.
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AI-generated summary based on recent guest reviews
Rooms
Suites and poolside rooms are often spacious and comfortable, with balconies or direct pool access appreciated. Some older or classic rooms feel dated, can be noisy or cold, and a few note maintenance or in-room amenity issues.
Related guest reviews
4
Elizabeth
19 Feb 2023
·
This was the worst nights sleep my husband and I have ever had in a hotel. We stayed in a classic room in the old part of the building - the rooms are quite dated and need better soundproofing - we could virtually hear the conversation of the people staying in the room above and the ceiling creaked with every step they took. They weren't being loud either! Annoying banging/rattling noise started about 2am which was about every minute so we didn't sleep after that from 5am. We couldn't phone Reception as per the info we had been given (there was no phone in the room) so waited until 6am to go and see someone on Reception to report it so we weren't disturbing those in rooms nearby. No explanation was given and when we checked out the lady on reception didn't even know there was an issue and seemed unaware we'd had a noise problem with the room. This hotel wasn't cheap so we expected more and left (early!) feeling v disappointed and half asleep. Positives - location is great, bar area clean and cosy, spa is great and the breakfast was fantastic. The spa and breakfast staff were also great as was the porter who came to the room. We felt let down that a hotel of this calibre has such poor quality rooms and maintenance issues and aside from the lovely breakfast and brief spa visit we essentially paid a lot of money for a sleepless night.
This was the worst nights sleep my husband and I have ever had in a hotel. We stayed in a classic room in the old part of the building - the rooms are quite dated and need better soundproofing - we could virtually hear the conversation of the people staying in the room above and the ceiling creaked with every step they took. They weren't being loud either! Annoying banging/rattling noise started about 2am which was about every minute so we didn't sleep after that from 5am. We couldn't phone Reception as per the info we had been given (there was no phone in the room) so waited until 6am to go and see someone on Reception to report it so we weren't disturbing those in rooms nearby. No explanation was given and when we checked out the lady on reception didn't even know there was an issue and seemed unaware we'd had a noise problem with the room. This hotel wasn't cheap so we expected more and left (early!) feeling v disappointed and half asleep. Positives - location is great, bar area clean and cosy, spa is great and the breakfast was fantastic. The spa and breakfast staff were also great as was the porter who came to the room. We felt let down that a hotel of this calibre has such poor quality rooms and maintenance issues and aside from the lovely breakfast and brief spa visit we essentially paid a lot of money for a sleepless night.
8
Emma
2 Mar 2024
·
Stayed 1 night
This was on my bucket list and sadly the room let us down. We stayed in a classic double room (only type available at the time of booking) which was not worth £200 a night. Old terrible pine furniture and terrible grey paint in the bathroom. Carpet was old and needed replacing and the 'wardrobe' was a cupboard that didn't close. However the service was fantastic and the staff were all friendly and excellent. I loved the outdoor pool and spa facilities (very busy at check in time). Dog friendly hotel but overall, not the 'wow' I was expecting.
This was on my bucket list and sadly the room let us down. We stayed in a classic double room (only type available at the time of booking) which was not worth £200 a night. Old terrible pine furniture and terrible grey paint in the bathroom. Carpet was old and needed replacing and the 'wardrobe' was a cupboard that didn't close. However the service was fantastic and the staff were all friendly and excellent. I loved the outdoor pool and spa facilities (very busy at check in time). Dog friendly hotel but overall, not the 'wow' I was expecting.
10
Alex
2 Jun 2025
·
Stayed 2 nights
A Perfect Anniversary Escape in Serendipity – Every Detail Considered We stayed in Room 15, Serendipity, to celebrate our 10-year wedding anniversary, and the experience was flawless from start to finish. Thoughtful touches like welcome chocolates and a personalised congratulations message made us feel truly valued. Dinner was superb — beautifully presented with outstanding flavours — and followed by a surprise delivery of celebratory truffles. Serendipity offered direct poolside access via a private staircase, allowing us to step straight out into the sunshine for a relaxing afternoon with cocktails — the Hugo Spritz was a standout. Every member of staff we encountered was warm, professional, and attentive, and the spa provided just the right atmosphere to unwind. The personal touches really made us feel celebrated, and it’s clear the team takes genuine pride in the guest experience. We wouldn’t hesitate to return — and we’ve already recommended Feversham to friends looking for a special getaway. Thank you to the entire team for a truly memorable stay.
A Perfect Anniversary Escape in Serendipity – Every Detail Considered We stayed in Room 15, Serendipity, to celebrate our 10-year wedding anniversary, and the experience was flawless from start to finish. Thoughtful touches like welcome chocolates and a personalised congratulations message made us feel truly valued. Dinner was superb — beautifully presented with outstanding flavours — and followed by a surprise delivery of celebratory truffles. Serendipity offered direct poolside access via a private staircase, allowing us to step straight out into the sunshine for a relaxing afternoon with cocktails — the Hugo Spritz was a standout. Every member of staff we encountered was warm, professional, and attentive, and the spa provided just the right atmosphere to unwind. The personal touches really made us feel celebrated, and it’s clear the team takes genuine pride in the guest experience. We wouldn’t hesitate to return — and we’ve already recommended Feversham to friends looking for a special getaway. Thank you to the entire team for a truly memorable stay.
10
Katy
31 Jul 2023
·
Stayed 2 nights
Room excellent very spacious. All staff were friendly and kind. Great location for shops pubs and cafes.
Room excellent very spacious. All staff were friendly and kind. Great location for shops pubs and cafes.
10
AMANDA
18 Apr 2025
·
Stayed 2 nights
This is a wonderful property and unusual for a hotel with a spa. It is located in the market town of Helmsley which offers a great selection of places to wander to. The hotel has a range of rooms - this time we stayed in a spa suite and couldn’t fault it. A large entrance into a separate living area, a huge bedroom and bathroom with fabulous bath tub and separate shower. Breakfast was delicious with a range of options. The spa is included in the price too, which is another reason to visit this hotel. The outdoor swimming pool was heated to a perfect temperature which enabled us to spend time outdoors on both a cloudy, chilly day and one with wonderful sunshine. There are 4 heated experiences - I loved the salt steam room. The quirky lounge is another hit- instead of loungers there are a range of huge chairs and sofas with blankets - perfect for a chill and/ or an accidental doze! Love this place and can’t wait to come back.
This is a wonderful property and unusual for a hotel with a spa. It is located in the market town of Helmsley which offers a great selection of places to wander to. The hotel has a range of rooms - this time we stayed in a spa suite and couldn’t fault it. A large entrance into a separate living area, a huge bedroom and bathroom with fabulous bath tub and separate shower. Breakfast was delicious with a range of options. The spa is included in the price too, which is another reason to visit this hotel. The outdoor swimming pool was heated to a perfect temperature which enabled us to spend time outdoors on both a cloudy, chilly day and one with wonderful sunshine. There are 4 heated experiences - I loved the salt steam room. The quirky lounge is another hit- instead of loungers there are a range of huge chairs and sofas with blankets - perfect for a chill and/ or an accidental doze! Love this place and can’t wait to come back.
8
carol
10 Aug 2025
·
Stayed 2 nights
A lovely place to stay,a homely feel created by welcoming and friendly staff. Located in the heart of a pretty village with a market on Fridays, independent shops and lots of cafes! Two or three pubs to eat in-which were perfectly acceptable.Plenty of walking routes around and near enough to other tourist attractions/coast Pool area is very relaxing and in a sun trap in the afternoon. Rooms are spacious,clean and comfortable. Only downside was noise from poolside filter/air con system whirring during the night. Breakfast cooked to order using good quality produce. Restaurant is higher end dining and there are no other alternatives. Some evidence beginning to show of wear and tear in pool and dating of fittings in bedroom/bathroom which is just ok for now but fees are on the expensive side for that to be the case
A lovely place to stay,a homely feel created by welcoming and friendly staff. Located in the heart of a pretty village with a market on Fridays, independent shops and lots of cafes! Two or three pubs to eat in-which were perfectly acceptable.Plenty of walking routes around and near enough to other tourist attractions/coast Pool area is very relaxing and in a sun trap in the afternoon. Rooms are spacious,clean and comfortable. Only downside was noise from poolside filter/air con system whirring during the night. Breakfast cooked to order using good quality produce. Restaurant is higher end dining and there are no other alternatives. Some evidence beginning to show of wear and tear in pool and dating of fittings in bedroom/bathroom which is just ok for now but fees are on the expensive side for that to be the case
8
Andy
24 Mar 2024
·
Stayed 1 night
A short stay. Room was okay , in the older part of the hotel. The older rooms need to be refurbished at somepoint …. Nice to have access to the spa and outdoor swimming pool.
A short stay. Room was okay , in the older part of the hotel. The older rooms need to be refurbished at somepoint …. Nice to have access to the spa and outdoor swimming pool.
8
Jane
15 Dec 2024
·
Stayed 1 night
Staying at Fa was truly a mixed bag; moments of bliss and delight but times of frustration. There was plenty of parking and the location in Helmsley is beautiful. The welcome at hotel and spa reception was par excellence. The quality of the evening meal (food and service) was wonderful. A true highlight of the stay. In the room, there was a great selection of teas, etc, the dressing gowns were well proportioned and the shampoo, etc lovely smelling. The spa had a lovely relaxation room and there was still and sparking water en tap. The spa itself was tepid - lukewarm steam room, no cold shower and a sauna that you had to be 6 foot to comfortably sit in otherwise it was a real jump on to the bench. I'm 5'6" and the 1st level was at hip height for me. Our room (no 5) was over the bar and function room which was rowdy and we couldn't get to sleep for the noise which went on till midnight. The TV is potentially smart but these functions have been deactivated. The TV has obviously not been retuned for a while ( another finction deactivated) as Al Jezeera news was still tuned to 235 - this moved about 3 months ago. The breakfast was tasty but too few staff, meaning a wait if 15 mins to get your order taken. I would go back but ask for a room away from the bar and have kess expectations of the spa.
Staying at Fa was truly a mixed bag; moments of bliss and delight but times of frustration. There was plenty of parking and the location in Helmsley is beautiful. The welcome at hotel and spa reception was par excellence. The quality of the evening meal (food and service) was wonderful. A true highlight of the stay. In the room, there was a great selection of teas, etc, the dressing gowns were well proportioned and the shampoo, etc lovely smelling. The spa had a lovely relaxation room and there was still and sparking water en tap. The spa itself was tepid - lukewarm steam room, no cold shower and a sauna that you had to be 6 foot to comfortably sit in otherwise it was a real jump on to the bench. I'm 5'6" and the 1st level was at hip height for me. Our room (no 5) was over the bar and function room which was rowdy and we couldn't get to sleep for the noise which went on till midnight. The TV is potentially smart but these functions have been deactivated. The TV has obviously not been retuned for a while ( another finction deactivated) as Al Jezeera news was still tuned to 235 - this moved about 3 months ago. The breakfast was tasty but too few staff, meaning a wait if 15 mins to get your order taken. I would go back but ask for a room away from the bar and have kess expectations of the spa.
8
Heather
20 Nov 2024
·
Stayed 2 nights
Very lovely Hotel. Staff were attentive and seemed to really care. My room was lovely. My only gripe is that I was cold in the Dining room and my room wasn’t very warm. It was a very cold weekend so hope that this is a little bit unusual. On the whole s lovely few days in a very lovely town. 👍
Very lovely Hotel. Staff were attentive and seemed to really care. My room was lovely. My only gripe is that I was cold in the Dining room and my room wasn’t very warm. It was a very cold weekend so hope that this is a little bit unusual. On the whole s lovely few days in a very lovely town. 👍
10
Julie
11 Jan 2025
·
Stayed 1 night
Lovely hotel in the very quaint Helmsley - our suite with a balcony overlooking the pool and hot tub was fabulous and spacious. All the team were friendly, efficient and courteous and very responsive. Complimentary parking and plenty of spaces was very welcome- always a plus .
Lovely hotel in the very quaint Helmsley - our suite with a balcony overlooking the pool and hot tub was fabulous and spacious. All the team were friendly, efficient and courteous and very responsive. Complimentary parking and plenty of spaces was very welcome- always a plus .
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AI-generated summary based on recent guest reviews
Service
Service is widely described as friendly, welcoming and attentive. Occasional issues include slow or stretched breakfast service, limited restaurant knowledge and isolated lapses at reception or with requests.
Related guest reviews
10
Alex
2 Jun 2025
·
Stayed 2 nights
A Perfect Anniversary Escape in Serendipity – Every Detail Considered We stayed in Room 15, Serendipity, to celebrate our 10-year wedding anniversary, and the experience was flawless from start to finish. Thoughtful touches like welcome chocolates and a personalised congratulations message made us feel truly valued. Dinner was superb — beautifully presented with outstanding flavours — and followed by a surprise delivery of celebratory truffles. Serendipity offered direct poolside access via a private staircase, allowing us to step straight out into the sunshine for a relaxing afternoon with cocktails — the Hugo Spritz was a standout. Every member of staff we encountered was warm, professional, and attentive, and the spa provided just the right atmosphere to unwind. The personal touches really made us feel celebrated, and it’s clear the team takes genuine pride in the guest experience. We wouldn’t hesitate to return — and we’ve already recommended Feversham to friends looking for a special getaway. Thank you to the entire team for a truly memorable stay.
A Perfect Anniversary Escape in Serendipity – Every Detail Considered We stayed in Room 15, Serendipity, to celebrate our 10-year wedding anniversary, and the experience was flawless from start to finish. Thoughtful touches like welcome chocolates and a personalised congratulations message made us feel truly valued. Dinner was superb — beautifully presented with outstanding flavours — and followed by a surprise delivery of celebratory truffles. Serendipity offered direct poolside access via a private staircase, allowing us to step straight out into the sunshine for a relaxing afternoon with cocktails — the Hugo Spritz was a standout. Every member of staff we encountered was warm, professional, and attentive, and the spa provided just the right atmosphere to unwind. The personal touches really made us feel celebrated, and it’s clear the team takes genuine pride in the guest experience. We wouldn’t hesitate to return — and we’ve already recommended Feversham to friends looking for a special getaway. Thank you to the entire team for a truly memorable stay.
10
AMANDA
18 Apr 2025
·
Stayed 2 nights
This is a wonderful property and unusual for a hotel with a spa. It is located in the market town of Helmsley which offers a great selection of places to wander to. The hotel has a range of rooms - this time we stayed in a spa suite and couldn’t fault it. A large entrance into a separate living area, a huge bedroom and bathroom with fabulous bath tub and separate shower. Breakfast was delicious with a range of options. The spa is included in the price too, which is another reason to visit this hotel. The outdoor swimming pool was heated to a perfect temperature which enabled us to spend time outdoors on both a cloudy, chilly day and one with wonderful sunshine. There are 4 heated experiences - I loved the salt steam room. The quirky lounge is another hit- instead of loungers there are a range of huge chairs and sofas with blankets - perfect for a chill and/ or an accidental doze! Love this place and can’t wait to come back.
This is a wonderful property and unusual for a hotel with a spa. It is located in the market town of Helmsley which offers a great selection of places to wander to. The hotel has a range of rooms - this time we stayed in a spa suite and couldn’t fault it. A large entrance into a separate living area, a huge bedroom and bathroom with fabulous bath tub and separate shower. Breakfast was delicious with a range of options. The spa is included in the price too, which is another reason to visit this hotel. The outdoor swimming pool was heated to a perfect temperature which enabled us to spend time outdoors on both a cloudy, chilly day and one with wonderful sunshine. There are 4 heated experiences - I loved the salt steam room. The quirky lounge is another hit- instead of loungers there are a range of huge chairs and sofas with blankets - perfect for a chill and/ or an accidental doze! Love this place and can’t wait to come back.
8
Keiran
5 Oct 2024
·
Stayed 1 night
The room and facilities were excellent. The Service was generally very good, however staff were a little stretched at breakfast and quality of food and service suffered. Took a while to take orders, coffee request forgotten and toast burned.
The room and facilities were excellent. The Service was generally very good, however staff were a little stretched at breakfast and quality of food and service suffered. Took a while to take orders, coffee request forgotten and toast burned.
6
NICK
7 Jul 2023
·
Stayed 1 night
Beautiful hotel, with lots of amenities, however was disappointed, on arrival, was needing to get a taxi to Thirsk, was offered, no assistance in this regard. Very expensive was charged £9 30 for a small glass of wine, and paid a service charge not only services during my stay but on my whole bill including the stay, which i had already paid in advance. Breakfast was a bit disorganised
Beautiful hotel, with lots of amenities, however was disappointed, on arrival, was needing to get a taxi to Thirsk, was offered, no assistance in this regard. Very expensive was charged £9 30 for a small glass of wine, and paid a service charge not only services during my stay but on my whole bill including the stay, which i had already paid in advance. Breakfast was a bit disorganised
10
Margaret
19 Aug 2024
·
Stayed 2 nights
Favourite hotel and never disappoints. Thr staff are wonderful and David who serves breakfast never fails to start the day with a smile.
Favourite hotel and never disappoints. Thr staff are wonderful and David who serves breakfast never fails to start the day with a smile.
8
Helen
17 Oct 2024
·
Stayed 1 night
Staff very friendly however restaurant staff lacked knowledge about wine or details about the food on the a La carte menu. The a La carte menu was expensive & limited. The food was pretentious & quality didn’t justify the price. Wouldn’t have evening meal there again much nicer places to eat in Helmsley. Spa facilities were nice & free for hotel guests so an extra treat. Room was large & comfortable, bathroom was ok but starting to look like it needed a deep clean with mould building up a bit. Having said that it was a nice hotel & they were very accommodating about leaving the car in the car park before & after check in times.
Staff very friendly however restaurant staff lacked knowledge about wine or details about the food on the a La carte menu. The a La carte menu was expensive & limited. The food was pretentious & quality didn’t justify the price. Wouldn’t have evening meal there again much nicer places to eat in Helmsley. Spa facilities were nice & free for hotel guests so an extra treat. Room was large & comfortable, bathroom was ok but starting to look like it needed a deep clean with mould building up a bit. Having said that it was a nice hotel & they were very accommodating about leaving the car in the car park before & after check in times.
10
Su
27 Apr 2025
·
Stayed 1 night
Great food clean rooms lovely spa really nice helpful friendly staff.
Great food clean rooms lovely spa really nice helpful friendly staff.
6
Wendy
12 Aug 2025
·
Stayed 2 nights
3rd trip in 14 nonths and not sure we will be running back. Bedroom average. First breakfast service not good, second morning better. Food in restaurant, again average but over priced, as are all drinks. Receptionist needs training. Hopefully the new owners will improve things.
3rd trip in 14 nonths and not sure we will be running back. Bedroom average. First breakfast service not good, second morning better. Food in restaurant, again average but over priced, as are all drinks. Receptionist needs training. Hopefully the new owners will improve things.
10
I G
17 Aug 2025
·
Stayed 2 nights
We thoroughly enjoyed our visit to the Feversham Arms. This is one of the most welcoming hotels. Staff are friendly and always great you with a smile and meet your needs on every request. The spa is wonderful, we used the facilities each day of our stay. The hotel is perfectly situated in Helmsley. It is opposite the Cleveland way, we walked to Rievaulx Abbey and back with was a lovely walk. Our Anniversary dinner was excellent, the flavours popped in your mouth and the whole culinary experience was unforgettable. A little jewel of a find, one we would certainly revisit.
We thoroughly enjoyed our visit to the Feversham Arms. This is one of the most welcoming hotels. Staff are friendly and always great you with a smile and meet your needs on every request. The spa is wonderful, we used the facilities each day of our stay. The hotel is perfectly situated in Helmsley. It is opposite the Cleveland way, we walked to Rievaulx Abbey and back with was a lovely walk. Our Anniversary dinner was excellent, the flavours popped in your mouth and the whole culinary experience was unforgettable. A little jewel of a find, one we would certainly revisit.
10
David
23 Jun 2025
·
Stayed 3 nights
A friendly welcome from excellent staff together with good accommodation made our stay very enjoyable.
A friendly welcome from excellent staff together with good accommodation made our stay very enjoyable.
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AI-generated summary based on recent guest reviews
Location
Central Helmsley base close to shops, pubs, cafes and walking routes, with attractions like the castle and abbey nearby. Convenient for exploring both town and countryside.
Related guest reviews
8
Judith
28 Jun 2024
·
Stayed 2 nights
The hotel is in a perfect location , the staff very friendly and efficient. The room was clean and serviced well each day. Somethings are a little tired , perhaps the bathrooms need an upgrade . It was nice to use the outside pool on a hot day. Breakfast was good. We did not eat in the hotel other than breakfast and we did not used the full spa facilities so can't comment on them. We would happily stay again .
The hotel is in a perfect location , the staff very friendly and efficient. The room was clean and serviced well each day. Somethings are a little tired , perhaps the bathrooms need an upgrade . It was nice to use the outside pool on a hot day. Breakfast was good. We did not eat in the hotel other than breakfast and we did not used the full spa facilities so can't comment on them. We would happily stay again .
10
Mrs C
23 Jul 2025
·
Stayed 3 nights
Rating a hotel that gets 10 out 10 for every element of our stay, booked and the added day we added on (as we weren’t ready to leave), is easy to do. A wonderful hotel, a wonderful location. Thank you.
Rating a hotel that gets 10 out 10 for every element of our stay, booked and the added day we added on (as we weren’t ready to leave), is easy to do. A wonderful hotel, a wonderful location. Thank you.
10
Kaisha
10 Jun 2024
·
Stayed 1 night
Spa and facilities were nice and clean. Only issue was the church bells that rang quite frequently and they were noisy. However overall was a lovely night away.
Spa and facilities were nice and clean. Only issue was the church bells that rang quite frequently and they were noisy. However overall was a lovely night away.
8
carol
10 Aug 2025
·
Stayed 2 nights
A lovely place to stay,a homely feel created by welcoming and friendly staff. Located in the heart of a pretty village with a market on Fridays, independent shops and lots of cafes! Two or three pubs to eat in-which were perfectly acceptable.Plenty of walking routes around and near enough to other tourist attractions/coast Pool area is very relaxing and in a sun trap in the afternoon. Rooms are spacious,clean and comfortable. Only downside was noise from poolside filter/air con system whirring during the night. Breakfast cooked to order using good quality produce. Restaurant is higher end dining and there are no other alternatives. Some evidence beginning to show of wear and tear in pool and dating of fittings in bedroom/bathroom which is just ok for now but fees are on the expensive side for that to be the case
A lovely place to stay,a homely feel created by welcoming and friendly staff. Located in the heart of a pretty village with a market on Fridays, independent shops and lots of cafes! Two or three pubs to eat in-which were perfectly acceptable.Plenty of walking routes around and near enough to other tourist attractions/coast Pool area is very relaxing and in a sun trap in the afternoon. Rooms are spacious,clean and comfortable. Only downside was noise from poolside filter/air con system whirring during the night. Breakfast cooked to order using good quality produce. Restaurant is higher end dining and there are no other alternatives. Some evidence beginning to show of wear and tear in pool and dating of fittings in bedroom/bathroom which is just ok for now but fees are on the expensive side for that to be the case
10
Alexandra
9 Oct 2024
·
Stayed 4 nights
Excellent hotel. Room was clean and spacious and comfortable. All staff were top notch. Facilities were wonderful, especially the pool and spa area. Perfect location being a very brief walk to the village centre. Beautiful walks nearby. The castle and abbey very close too. Lots to do and see in the nearby area. Best place we’ve stayed so far!
Excellent hotel. Room was clean and spacious and comfortable. All staff were top notch. Facilities were wonderful, especially the pool and spa area. Perfect location being a very brief walk to the village centre. Beautiful walks nearby. The castle and abbey very close too. Lots to do and see in the nearby area. Best place we’ve stayed so far!
10
I G
17 Aug 2025
·
Stayed 2 nights
We thoroughly enjoyed our visit to the Feversham Arms. This is one of the most welcoming hotels. Staff are friendly and always great you with a smile and meet your needs on every request. The spa is wonderful, we used the facilities each day of our stay. The hotel is perfectly situated in Helmsley. It is opposite the Cleveland way, we walked to Rievaulx Abbey and back with was a lovely walk. Our Anniversary dinner was excellent, the flavours popped in your mouth and the whole culinary experience was unforgettable. A little jewel of a find, one we would certainly revisit.
We thoroughly enjoyed our visit to the Feversham Arms. This is one of the most welcoming hotels. Staff are friendly and always great you with a smile and meet your needs on every request. The spa is wonderful, we used the facilities each day of our stay. The hotel is perfectly situated in Helmsley. It is opposite the Cleveland way, we walked to Rievaulx Abbey and back with was a lovely walk. Our Anniversary dinner was excellent, the flavours popped in your mouth and the whole culinary experience was unforgettable. A little jewel of a find, one we would certainly revisit.
8
Jane
15 Dec 2024
·
Stayed 1 night
Staying at Fa was truly a mixed bag; moments of bliss and delight but times of frustration. There was plenty of parking and the location in Helmsley is beautiful. The welcome at hotel and spa reception was par excellence. The quality of the evening meal (food and service) was wonderful. A true highlight of the stay. In the room, there was a great selection of teas, etc, the dressing gowns were well proportioned and the shampoo, etc lovely smelling. The spa had a lovely relaxation room and there was still and sparking water en tap. The spa itself was tepid - lukewarm steam room, no cold shower and a sauna that you had to be 6 foot to comfortably sit in otherwise it was a real jump on to the bench. I'm 5'6" and the 1st level was at hip height for me. Our room (no 5) was over the bar and function room which was rowdy and we couldn't get to sleep for the noise which went on till midnight. The TV is potentially smart but these functions have been deactivated. The TV has obviously not been retuned for a while ( another finction deactivated) as Al Jezeera news was still tuned to 235 - this moved about 3 months ago. The breakfast was tasty but too few staff, meaning a wait if 15 mins to get your order taken. I would go back but ask for a room away from the bar and have kess expectations of the spa.
Staying at Fa was truly a mixed bag; moments of bliss and delight but times of frustration. There was plenty of parking and the location in Helmsley is beautiful. The welcome at hotel and spa reception was par excellence. The quality of the evening meal (food and service) was wonderful. A true highlight of the stay. In the room, there was a great selection of teas, etc, the dressing gowns were well proportioned and the shampoo, etc lovely smelling. The spa had a lovely relaxation room and there was still and sparking water en tap. The spa itself was tepid - lukewarm steam room, no cold shower and a sauna that you had to be 6 foot to comfortably sit in otherwise it was a real jump on to the bench. I'm 5'6" and the 1st level was at hip height for me. Our room (no 5) was over the bar and function room which was rowdy and we couldn't get to sleep for the noise which went on till midnight. The TV is potentially smart but these functions have been deactivated. The TV has obviously not been retuned for a while ( another finction deactivated) as Al Jezeera news was still tuned to 235 - this moved about 3 months ago. The breakfast was tasty but too few staff, meaning a wait if 15 mins to get your order taken. I would go back but ask for a room away from the bar and have kess expectations of the spa.
8
Duncan
15 Jun 2024
·
Stayed 2 nights
Very good hotel in excellent location for Helmsley with great spa facilities. Slightly disappointed with quality of cleaning of room with no drinks or toiletry replenishment after the first nights stay. Good breakfast but food slow coming out of kitchen, not the waiting staffs fault though. Lovely lounges and excellent bar with helpful and welcoming staff.
Very good hotel in excellent location for Helmsley with great spa facilities. Slightly disappointed with quality of cleaning of room with no drinks or toiletry replenishment after the first nights stay. Good breakfast but food slow coming out of kitchen, not the waiting staffs fault though. Lovely lounges and excellent bar with helpful and welcoming staff.
10
Charlotte
22 Apr 2023
·
Stayed 3 nights
Fantastic hotel and location. We stayed in a suite overlooking the pool. A real sun trap, it was like we were in the med! Swam and enjoyed the outdoor spa. Luxurious, can’t fault it. Highly recommend
Fantastic hotel and location. We stayed in a suite overlooking the pool. A real sun trap, it was like we were in the med! Swam and enjoyed the outdoor spa. Luxurious, can’t fault it. Highly recommend
10
Julie
11 Jan 2025
·
Stayed 1 night
Lovely hotel in the very quaint Helmsley - our suite with a balcony overlooking the pool and hot tub was fabulous and spacious. All the team were friendly, efficient and courteous and very responsive. Complimentary parking and plenty of spaces was very welcome- always a plus .
Lovely hotel in the very quaint Helmsley - our suite with a balcony overlooking the pool and hot tub was fabulous and spacious. All the team were friendly, efficient and courteous and very responsive. Complimentary parking and plenty of spaces was very welcome- always a plus .
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AI-generated summary based on recent guest reviews
Dining
Dinner quality is frequently praised and styled toward higher-end dishes, though menus can feel limited and prices high. Breakfast is generally good, but service may be slow when busy and the cold buffet or room temperature can disappoint.
Related guest reviews
8
Micheala
20 Jul 2023
·
Stayed 3 nights
Starting with the positives: The staff are probably the most friendly and helpful I have ever encountered! All of them, whatever their roles. The room was a good size with lots of storage. There were some maintenance issues. A slow leak from the base of a tap, another tap covered in some kind of residue. The shower was a good strength but the water did come out of the open area (no door). The biggest disappointment was the food. The menu was not cheap but it was limited (being there for 3 nights made this painfully clear) and didn't live up to it's pretensions. If our friends we were staying there to meet had not been on a DBB package we would not have eaten there more than once. And sadly the breakfast was also not great.
Starting with the positives: The staff are probably the most friendly and helpful I have ever encountered! All of them, whatever their roles. The room was a good size with lots of storage. There were some maintenance issues. A slow leak from the base of a tap, another tap covered in some kind of residue. The shower was a good strength but the water did come out of the open area (no door). The biggest disappointment was the food. The menu was not cheap but it was limited (being there for 3 nights made this painfully clear) and didn't live up to it's pretensions. If our friends we were staying there to meet had not been on a DBB package we would not have eaten there more than once. And sadly the breakfast was also not great.
10
AMANDA
18 Apr 2025
·
Stayed 2 nights
This is a wonderful property and unusual for a hotel with a spa. It is located in the market town of Helmsley which offers a great selection of places to wander to. The hotel has a range of rooms - this time we stayed in a spa suite and couldn’t fault it. A large entrance into a separate living area, a huge bedroom and bathroom with fabulous bath tub and separate shower. Breakfast was delicious with a range of options. The spa is included in the price too, which is another reason to visit this hotel. The outdoor swimming pool was heated to a perfect temperature which enabled us to spend time outdoors on both a cloudy, chilly day and one with wonderful sunshine. There are 4 heated experiences - I loved the salt steam room. The quirky lounge is another hit- instead of loungers there are a range of huge chairs and sofas with blankets - perfect for a chill and/ or an accidental doze! Love this place and can’t wait to come back.
This is a wonderful property and unusual for a hotel with a spa. It is located in the market town of Helmsley which offers a great selection of places to wander to. The hotel has a range of rooms - this time we stayed in a spa suite and couldn’t fault it. A large entrance into a separate living area, a huge bedroom and bathroom with fabulous bath tub and separate shower. Breakfast was delicious with a range of options. The spa is included in the price too, which is another reason to visit this hotel. The outdoor swimming pool was heated to a perfect temperature which enabled us to spend time outdoors on both a cloudy, chilly day and one with wonderful sunshine. There are 4 heated experiences - I loved the salt steam room. The quirky lounge is another hit- instead of loungers there are a range of huge chairs and sofas with blankets - perfect for a chill and/ or an accidental doze! Love this place and can’t wait to come back.
8
Keiran
5 Oct 2024
·
Stayed 1 night
The room and facilities were excellent. The Service was generally very good, however staff were a little stretched at breakfast and quality of food and service suffered. Took a while to take orders, coffee request forgotten and toast burned.
The room and facilities were excellent. The Service was generally very good, however staff were a little stretched at breakfast and quality of food and service suffered. Took a while to take orders, coffee request forgotten and toast burned.
10
Martin
21 Jun 2024
·
Stayed 3 nights
Great friendly service from all staff. Beautiful property. Delicious food
Great friendly service from all staff. Beautiful property. Delicious food
10
Jayne
8 Jun 2024
·
Stayed 1 night
Perfect place, automatic upgrade with it being my husband’s birthday. The only little downside for us was the food. It was very fancy! Alacarte. We prefer more simple haha, but if you like that sort of food then it’s perfect. Staff all amazing!
Perfect place, automatic upgrade with it being my husband’s birthday. The only little downside for us was the food. It was very fancy! Alacarte. We prefer more simple haha, but if you like that sort of food then it’s perfect. Staff all amazing!
10
Rebecca
6 Aug 2023
·
Stayed 1 night
Excellent Spa facilities. Beautiful outdoor heated pool. Great food in a lovely restaurant. Staff issue at breakfast so a bit disappointed but everything else was superb.
Excellent Spa facilities. Beautiful outdoor heated pool. Great food in a lovely restaurant. Staff issue at breakfast so a bit disappointed but everything else was superb.
8
Helen
17 Oct 2024
·
Stayed 1 night
Staff very friendly however restaurant staff lacked knowledge about wine or details about the food on the a La carte menu. The a La carte menu was expensive & limited. The food was pretentious & quality didn’t justify the price. Wouldn’t have evening meal there again much nicer places to eat in Helmsley. Spa facilities were nice & free for hotel guests so an extra treat. Room was large & comfortable, bathroom was ok but starting to look like it needed a deep clean with mould building up a bit. Having said that it was a nice hotel & they were very accommodating about leaving the car in the car park before & after check in times.
Staff very friendly however restaurant staff lacked knowledge about wine or details about the food on the a La carte menu. The a La carte menu was expensive & limited. The food was pretentious & quality didn’t justify the price. Wouldn’t have evening meal there again much nicer places to eat in Helmsley. Spa facilities were nice & free for hotel guests so an extra treat. Room was large & comfortable, bathroom was ok but starting to look like it needed a deep clean with mould building up a bit. Having said that it was a nice hotel & they were very accommodating about leaving the car in the car park before & after check in times.
10
I G
17 Aug 2025
·
Stayed 2 nights
We thoroughly enjoyed our visit to the Feversham Arms. This is one of the most welcoming hotels. Staff are friendly and always great you with a smile and meet your needs on every request. The spa is wonderful, we used the facilities each day of our stay. The hotel is perfectly situated in Helmsley. It is opposite the Cleveland way, we walked to Rievaulx Abbey and back with was a lovely walk. Our Anniversary dinner was excellent, the flavours popped in your mouth and the whole culinary experience was unforgettable. A little jewel of a find, one we would certainly revisit.
We thoroughly enjoyed our visit to the Feversham Arms. This is one of the most welcoming hotels. Staff are friendly and always great you with a smile and meet your needs on every request. The spa is wonderful, we used the facilities each day of our stay. The hotel is perfectly situated in Helmsley. It is opposite the Cleveland way, we walked to Rievaulx Abbey and back with was a lovely walk. Our Anniversary dinner was excellent, the flavours popped in your mouth and the whole culinary experience was unforgettable. A little jewel of a find, one we would certainly revisit.
8
Duncan
15 Jun 2024
·
Stayed 2 nights
Very good hotel in excellent location for Helmsley with great spa facilities. Slightly disappointed with quality of cleaning of room with no drinks or toiletry replenishment after the first nights stay. Good breakfast but food slow coming out of kitchen, not the waiting staffs fault though. Lovely lounges and excellent bar with helpful and welcoming staff.
Very good hotel in excellent location for Helmsley with great spa facilities. Slightly disappointed with quality of cleaning of room with no drinks or toiletry replenishment after the first nights stay. Good breakfast but food slow coming out of kitchen, not the waiting staffs fault though. Lovely lounges and excellent bar with helpful and welcoming staff.
10
linda
16 Jun 2025
·
Stayed 1 night
Lovely hotel. Staff very friendly and helpful. Restaurant was quiet and food delicious. Spa & outdoor pool lovely.
Lovely hotel. Staff very friendly and helpful. Restaurant was quiet and food delicious. Spa & outdoor pool lovely.
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4
Elizabeth
19 Feb 2023
·
This was the worst nights sleep my husband and I have ever had in a hotel. We stayed in a classic room in the old part of the building - the rooms are quite dated and need better soundproofing - we could virtually hear the conversation of the people staying in the room above and the ceiling creaked with every step they took. They weren't being loud either! Annoying banging/rattling noise started about 2am which was about every minute so we didn't sleep after that from 5am. We couldn't phone Reception as per the info we had been given (there was no phone in the room) so waited until 6am to go and see someone on Reception to report it so we weren't disturbing those in rooms nearby. No explanation was given and when we checked out the lady on reception didn't even know there was an issue and seemed unaware we'd had a noise problem with the room. This hotel wasn't cheap so we expected more and left (early!) feeling v disappointed and half asleep. Positives - location is great, bar area clean and cosy, spa is great and the breakfast was fantastic. The spa and breakfast staff were also great as was the porter who came to the room. We felt let down that a hotel of this calibre has such poor quality rooms and maintenance issues and aside from the lovely breakfast and brief spa visit we essentially paid a lot of money for a sleepless night.
This was the worst nights sleep my husband and I have ever had in a hotel. We stayed in a classic room in the old part of the building - the rooms are quite dated and need better soundproofing - we could virtually hear the conversation of the people staying in the room above and the ceiling creaked with every step they took. They weren't being loud either! Annoying banging/rattling noise started about 2am which was about every minute so we didn't sleep after that from 5am. We couldn't phone Reception as per the info we had been given (there was no phone in the room) so waited until 6am to go and see someone on Reception to report it so we weren't disturbing those in rooms nearby. No explanation was given and when we checked out the lady on reception didn't even know there was an issue and seemed unaware we'd had a noise problem with the room. This hotel wasn't cheap so we expected more and left (early!) feeling v disappointed and half asleep. Positives - location is great, bar area clean and cosy, spa is great and the breakfast was fantastic. The spa and breakfast staff were also great as was the porter who came to the room. We felt let down that a hotel of this calibre has such poor quality rooms and maintenance issues and aside from the lovely breakfast and brief spa visit we essentially paid a lot of money for a sleepless night.
8
Robert
12 Feb 2023
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Stayed 2 nights
Very nice hotel peaceful and very relaxing feel throughout. Lovely village location with some really nice restaurants The spa suite we stayed in was very spacious but did need a little TKG only minor things but needed rectifying for the price of the room and could have done with a fridge to keep milk/drinks cold
Very nice hotel peaceful and very relaxing feel throughout. Lovely village location with some really nice restaurants The spa suite we stayed in was very spacious but did need a little TKG only minor things but needed rectifying for the price of the room and could have done with a fridge to keep milk/drinks cold
FAQs about Feversham Arms Hotel & Verbena Spa
Is parking available at the property?
Yes, parking is available on-site and is free. Valet parking is also offered.
What type of breakfast is offered and what are the serving hours?
A complimentary English breakfast is served on weekdays from 7:30 AM to 9:30 AM.
Does the property allow pets?
Yes, pets are allowed with a fee of GBP 15 per pet, per night. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM to 11:00 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.
What accessibility features are available for guests with disabilities?
The property features step-free entrances, wheelchair-accessible facilities in public areas, and accessible rooms. Elevators are available for ease of movement.
What is the location of the property in relation to key landmarks?
The property is located within a 5-minute walk of North York Moors National Park and Cleveland Way, and is 0.1 mi from Helmsley Castle. It is approximately 15.1 mi from Flamingo Land Theme Park and Zoo.
Does the property have a swimming pool?
Yes, there is an outdoor heated pool available for guests. The pool is operational seasonally.
What are the policies for guests staying with children?
Children 2 years old or younger stay free when occupying the parent or guardian's room, using existing bedding.
Have a question?
Instant AI responses are based on hotel information
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
Business details
Property registration number 827787279
- Pet fee: GBP 15 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Sauna
Laundry service
Elevator/Lift
Valet parking
Safe-deposit box
Garden
General
Sauna
Steam room
Free breakfast
Food and Water Bowls
Smoke-Free Property
Wheelchair Accessible (Limited)
Parking (Wheelchair Accessible)
Wheelchair-Accessible Lounge
Wheelchair-Accessible on-Site Restaurant
Elevator Access (Wheelchair Accessible)
Wheelchair-Accessible Public Washroom
Wheelchair-Accessible Registration Desk
Services
Elevator/Lift
Safe-deposit box
Laundry service
Luggage storage
24-Hour Front Desk
Banquet Hall
Concierge Services
Wedding Services
Activities
Garden
Arcade/Game Room
Full-Service Spa
Hiking/Biking (nearby)
Library
Outdoor Furniture
Pool Sun Loungers
Pool Umbrellas
Spa Services (on site)
Spa Treatment Room (s)
Terrace
Turkish Bath/Hammam
Parking
Valet parking
Electric car charging station
Parking (Self) (free)
Internet
Free wi-fi