Is parking available at the property?

Limited parking is available on-site. No reservation is required.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are served on weekdays from 7:30 AM to 9:30 AM for a fee of approximately GBP 16 for adults and GBP 8.00 for children.

Are pets allowed at the property?

Pets are allowed in specific rooms only, with a fee of GBP 15 per accommodation, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request, and additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including designated areas. Step-free entrances are available, and some public areas are accessible.

What is the location of the property in relation to key landmarks?

The property is located within a 10-minute walk of North York Moors National Park and Helmsley Arts Centre. It is approximately 15 miles from Flamingo Land Theme Park and Zoo and 0.4 miles from Duncombe Park.

What are the policies for guests staying with children?

Children are allowed at the property, and kids can stay for free up to a certain age, although specific age details are not provided.

What are the policies regarding extra beds and cribs?

Cribs (infant beds) are available for a fee of GBP 5 per night. Guests must contact the property in advance to reserve cribs or extra beds, as availability may be limited.

The Feathers Hotel Helmsley - 4 Star Comfort

Average nightly price at The Feathers Hotel, Helmsley, North Yorkshire - The Coaching Inn Group by month, last 12 months (USD)
Month	Average price
January	US$108
February	US$112
March	US$113
April	US$122
May	US$129
June	US$132
July	US$130
August	US$143
September	US$149
October	US$122
November	US$128
December	US$125

What guests think

Across recent reviews, The Feathers Hotel, Helmsley, North Yorkshire - The Coaching Inn Group stands out for its central market-square location, generally comfortable rooms and popular breakfasts and dinners, while a minority note inconsistent food quality and varying room standards.

Service is a strong point, frequently described as friendly, professional and accommodating. Rooms are often clean and well equipped, though some were small, dated or affected by noise from the street or operations. Facilities include a cosy bar and dog-friendly touches, but parking is limited or competitive around the square. A good fit for a relaxed inn experience rather than a polished luxury stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests like the cosy bar and dog-friendly setup. Parking is small or limited near the square, though street or nearby options are sometimes available.

Related guest reviews

10

Tracy

8 May 2024

·

Stayed 3 nights

This has to be one of our favourite hotels we have stayed. So friendly every member of staff goes the extra mile all so smiley cheerful and so happy in their work. Pam Tracy Hollie Keith Are a great team The rooms are beautiful clean well Maintained. The restaurant and Bar areas are the same food is 5 star and always a good lunch evening menu food aways so fresh and hot breakfast is also worth having The other thing is it wonderfully dog friendly

10

Jane

11 May 2025

·

Stayed 2 nights

The staff are simply the best and they took good care of us and our pet May. We had dinner on the evening and it was gorgeous. Highly recommend this hotel and the location is brilliant

10

Laura

28 Jan 2024

·

Stayed 1 night

Very helpful and friendly service. Perfect stay with a dog.

8

Lizzie

30 Aug 2024

·

Stayed 1 night

Nice hotel. Decorated nicely. Rooms are comfortable and clean. Bar and restaurant have a nice country feel and food and drink is good

8

Richard

26 Nov 2024

·

Stayed 2 nights

We managed to park round back as parking is at a premium in the town it seems. Parking wardens everywhere. The hotel staff were very friendly, we ate in the hotel the first night and it was good. Great town to visit

10

Penelope

27 Aug 2023

·

Stayed 1 night

Excellent hotel, dining and bar. The food was great, staff helpful and our room was really nice with a cute welcome pack for our dog. The location is perfect for exploring Helmsley as well as easy access to the Cleveland way. Recommended.

10

Angela

12 Nov 2023

·

Stayed 1 night

Just stayed for one night as a birthday celebration. The room was ready early & we were able to check in about 12 noon which was nice. Enjoyed a few drinks in the bar and breakfast was excellent. Room was clean and warm with everything we needed. We loved the little welcome pack for our dog. Will definately stay again

8

Tracey

1 Oct 2025

·

Stayed 2 nights

The bar was quaint, warm and snug. The restaurant wasn't as expected, food was pretty poor at dinner and breakfast, but luckily there are many cafes around to offer breakfasts and meals. Our room was 20, really small and dark, tv in a tiny alcove in the wall, not secured. Wardrobe was a tiny cupboard in the wall, with a few dusty shelves, and an iron and ironing board taking up the space, only able to hang a few items, no drawers. Kettle and coffee machine on window sill with no sockets nearby, had to put on floor to use, dangerous. View from the 2 tiny windows was the roof of the kitchen, with large vents and noise from kitchen vents. It was our 30th wedding anniversary and the manager was aware but made no reference to it, a small gesture goes a long way and would've made a big impression on us, would not choose to stay here again.

10

Lee

23 Oct 2023

·

Stayed 2 nights

We can't say enough about this place. Superb room, excellent breakfast with lots of options. All the staff are very professional and very helpful. Food in the restaurant is also very good. Free parking is right behind the hotel which is a good touch. 10/10 for The Feathers and would highly recommend to anyone.

10

Marion

30 Jun 2025

·

Stayed 1 night

Lovely spacious room in the cottage. Everything was catered for. Options for breakfast and dinner. We had a lovely sitting outside area which was handy on one of the hottest days. We parked in the long stay car park but then the lady on reception informed us that after 5pm the street was quieter and we managed to park our car nearby.

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Cleanliness

Cleanliness is generally praised, with many rooms described as spotless or very clean. A few guests reported lapses such as cobwebs, hairs in the shower, or tired bathroom grouting.

Related guest reviews

10

Hazel

24 May 2025

·

Stayed 1 night

Spotless comfortable room. Food was excellent, thoroughly enjoyed our stay.

10

Michael

20 Jul 2025

·

Stayed 2 nights

Rooms were clean, great staff

10

James

3 Jun 2024

·

Stayed 3 nights

We spent 3 nights at the Feathers Hotel in one of its Deluxe Double Rooms. The hotel location is right on the Market square so, in the centre of Helmsley with easy access to all of the great things Helmsley has to offer. Our room, located at the back of the main building was, comfortable, clean and well equipped, with some unexpected personal touches, such as sleep spray, handwritten welcome note. The staff were awesome professional, friendly and happy to help with anything we needed and the Feathers has a great restaurant to cap a really enjoyable long weekend stay.

10

M

7 May 2024

·

Stayed 2 nights

Friendly welcome on arrival. Great facilities in room, tea, coffee, Espresso machine etc. Really comfy superking bed, spotlessly clean. Breakfast on both days was fantastic, full English on day one and Eggs Benedict on day two, both were delicious, good service also.

8

Phil

21 Apr 2025

·

Stayed 1 night

Great food and very helpful staff. The room was large, clean and very comfortable.

6

Gary

8 Feb 2024

·

Stayed 2 nights

Room was a bit old and in need of a refresh, grouting was a rusty brown colour.

8

Denise

14 Jun 2025

·

Stayed 2 nights

Very friendly staff. Near to all amenities, Room tidy and coffee & teas replaced when needed. All bathroom items provided We have stayed here before, I would recommend

10

eileen

10 Sept 2025

·

Stayed 2 nights

Lovely room, very clean and well presented. Good food and friendly efficient service. Cannot fault the hotel or the area.

8

Denise

14 Nov 2023

·

Stayed 1 night

There was cobwebs above the bed..shower teay had hairs..and the room looked tired... Lights on the ceiling needed painting aroung wallpaper starting to peel. .just abit tired

10

Laura

27 Oct 2023

·

Stayed 1 night

What a lovely hotel, The reception staff was vey friendly. Our room was lovely and comfortable and clean. Lovely modern bathroom. Plenty of toiletries.

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Rooms

Many rooms are comfortable, well equipped and sometimes spacious, with very comfortable beds and handy touches like espresso machines. Some guests found certain rooms small, dated or noisy, especially at the front or near service areas.

Related guest reviews

10

James

3 Jun 2024

·

Stayed 3 nights

We spent 3 nights at the Feathers Hotel in one of its Deluxe Double Rooms. The hotel location is right on the Market square so, in the centre of Helmsley with easy access to all of the great things Helmsley has to offer. Our room, located at the back of the main building was, comfortable, clean and well equipped, with some unexpected personal touches, such as sleep spray, handwritten welcome note. The staff were awesome professional, friendly and happy to help with anything we needed and the Feathers has a great restaurant to cap a really enjoyable long weekend stay.

10

Nupur

29 Sept 2023

·

Stayed 1 night

Our room was very spacious with very high standard facilities including an amazing bathroom. Lovely and quiet. We enjoyed our breakfast and the staff were very welcoming and friendly. Helmsley is a very pretty market town. Highly recommend this hotel.

10

M

7 May 2024

·

Stayed 2 nights

Friendly welcome on arrival. Great facilities in room, tea, coffee, Espresso machine etc. Really comfy superking bed, spotlessly clean. Breakfast on both days was fantastic, full English on day one and Eggs Benedict on day two, both were delicious, good service also.

8

Phil

21 Apr 2025

·

Stayed 1 night

Great food and very helpful staff. The room was large, clean and very comfortable.

10

Tracy

29 Jun 2023

·

Stayed 1 night

The hotel is centrally located with a small car park at the back. We stayed in an annexe room which exceeded our expectations. It was large with a very comfortable bed. The good sized bathroom had a bath and a shower cubicle which were well stocked with lovely range of toiletries along with dressing gowns and slippers. The welcome tray consisted of a variety of teas, hot chocolate, sugar, coffee bags and also an espresso machine. The milk was fresh served on arrival in a chiller flasks. All the staff were friendly and very helpful. The food at dinner and breakfast was of a high standard. The only downside is if you want to pay by cash for your meal they won't give you any change so ensure you carry plenty of small change and they automatically add 10% service charge which they will remove if you ask them to. Other than that small thing the hotel is definitely worth a visit and we will be making a return visit in the near future

10

Alan

18 Nov 2024

·

Stayed 1 night

Excellent room, either new or recently refurbished. Facilities in room were excellent, seating, drinks facilities, radio, room spray! No complaints here. Service overall was excellent, staff were helpful and accommodating. A very comfortable stay

8

Tracey

1 Oct 2025

·

Stayed 2 nights

The bar was quaint, warm and snug. The restaurant wasn't as expected, food was pretty poor at dinner and breakfast, but luckily there are many cafes around to offer breakfasts and meals. Our room was 20, really small and dark, tv in a tiny alcove in the wall, not secured. Wardrobe was a tiny cupboard in the wall, with a few dusty shelves, and an iron and ironing board taking up the space, only able to hang a few items, no drawers. Kettle and coffee machine on window sill with no sockets nearby, had to put on floor to use, dangerous. View from the 2 tiny windows was the roof of the kitchen, with large vents and noise from kitchen vents. It was our 30th wedding anniversary and the manager was aware but made no reference to it, a small gesture goes a long way and would've made a big impression on us, would not choose to stay here again.

8

Lynn

26 Sept 2025

·

Stayed 5 nights

I would love to have given 5 stars for this property but 2 things let it down. 1. One member of staff who served breakfast was quite rude. All the other staff deserved 10/10 2. The room was quite noisy at night, being at the front of the hotel.

10

John

17 Oct 2025

·

Stayed 1 night

Really enjoyable stay in a charming market town setting. The professionalism, courtesy and friendliness of the staff was a massive plus for us and something that is sadly all too rare in many of the places we stay. The room was very comfortable although the bizarre health and safety reasons for not being provided with an a rod to open the velux window in the bathroom is a classic example of "rules mad" UK. Not the fault of the staff or hotel I guess.

10

Sarah

18 Oct 2025

·

Stayed 2 nights

Lovely hotel in a great area. Nice friendly staff and breakfast was decent. We stayed in a classic double room as that was the only one available however it was definitely adequate, the bed was very comfy.

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Service

Service attracts consistent praise for friendliness, professionalism and accommodating attitudes. One review mentioned a rude breakfast server, but most feedback is very positive.

Related guest reviews

10

Susan

14 Apr 2025

·

Stayed 2 nights

Amazing stay for a birthday celebration all staff very friendly and service was excellent

8

David

27 Sept 2025

·

Stayed 1 night

Moving beer barrels at 7am = not great. However, the staff are absolutely fantastic. They are very friendly, helpful, have a great sense of humour and nothing is too much trouble. Dinner and breakfast were very good. We were staying in the annexe but not far to run in the rain!! Thank you for the fizz for our celebration and a great stay 50 years after the first time we visited.

10

Paul

19 Dec 2024

·

Stayed 1 night

Another fabulous stay at The Feathers, great check in and always made to feel welcome. The staff at The Feathers can’t do enough for you, always accommodating no matter what you require. Keep up the good work.

10

Heidi

24 Nov 2025

·

Stayed 1 night

Wonderful accommodation and food, with excellent, friendly service!

8

Lynn

26 Sept 2025

·

Stayed 5 nights

I would love to have given 5 stars for this property but 2 things let it down. 1. One member of staff who served breakfast was quite rude. All the other staff deserved 10/10 2. The room was quite noisy at night, being at the front of the hotel.

10

Mark

13 Sept 2025

·

Stayed 1 night

Very nice place, staff are really friendly and helpful.

10

John

17 Oct 2025

·

Stayed 1 night

Really enjoyable stay in a charming market town setting. The professionalism, courtesy and friendliness of the staff was a massive plus for us and something that is sadly all too rare in many of the places we stay. The room was very comfortable although the bizarre health and safety reasons for not being provided with an a rod to open the velux window in the bathroom is a classic example of "rules mad" UK. Not the fault of the staff or hotel I guess.

10

Kay

12 Jan 2025

·

Stayed 2 nights

Very accommodating staff ! Perfect stay!!

10

jean

30 Jul 2025

·

Stayed 1 night

Only has likes. Staff were all brilliant. They were helpful, obliging and keen to do a good job. Room was well appointed, and the beds were super comfortable.

10

Nick

16 Jan 2025

·

Stayed 1 night

Second time in couple of months. Both times service excellent with friendly helpful staff Evening meal and breakfast first class Loved Mouseman table(s) in Resteraunt. Would rate it 11 out of 10!

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Location

Right on Helmsley's market square, convenient for shops, restaurants, the castle and local walks, with easy access to the Cleveland Way. Many guests loved the pretty town setting.

Related guest reviews

10

Jane

11 May 2025

·

Stayed 2 nights

The staff are simply the best and they took good care of us and our pet May. We had dinner on the evening and it was gorgeous. Highly recommend this hotel and the location is brilliant

10

Kevin

9 Apr 2025

·

Stayed 1 night

Great hotel on the square. Staff are excellent. Food was really good. Room was comfortable

10

Nupur

29 Sept 2023

·

Stayed 1 night

Our room was very spacious with very high standard facilities including an amazing bathroom. Lovely and quiet. We enjoyed our breakfast and the staff were very welcoming and friendly. Helmsley is a very pretty market town. Highly recommend this hotel.

10

Penny

22 Nov 2024

·

Stayed 2 nights

Lovely hotel. Had some lovely touches in the rooms with a homely vibe. Right in the centre of the beautiful village of Helmsley. Lovely picturesque place with some lovely shops. Very friendly and inviting village. Would definitely visit village and hotel again. Expedia apparently messed up booking and we were given a double room instead of a twin. The hotel were not able to accommodate what we had booked, but was grateful of the single room offered, but did put a damper on the break. Just be wary when booking through Expedia, as hotel tells me this has happened before and check with hotel once booked.

8

Ann

19 Nov 2024

·

Stayed 2 nights

A beautiful old coaching inn facing the town square of a picture-book town. Good food, friendly staff and comfortable room. Just a bit of a climb to the top floor for a pair of old wrinklies.

8

David

15 Dec 2024

·

Stayed 2 nights

Service was very friendly and accommodating. Breakfast excellent. Location spot on

10

Penelope

27 Aug 2023

·

Stayed 1 night

Excellent hotel, dining and bar. The food was great, staff helpful and our room was really nice with a cute welcome pack for our dog. The location is perfect for exploring Helmsley as well as easy access to the Cleveland way. Recommended.

8

Ian

17 Jun 2024

·

Stayed 2 nights

Location is everything and the Feathers is right in the heart of the very lovely Helmsley. Room was very comfortable in an annex at the back of the property. The breakfast was very good, the chef can poach an egg properly which can often be a challenge. Only down side is limited parking, although there are options for free parking at the end of the main square.

10

Erica

7 Sept 2023

·

Stayed 1 night

Excellent stay, great food, clean and comfortable room, friendly and professional staff, fabulous location

10

Sarah

18 Oct 2025

·

Stayed 2 nights

Lovely hotel in a great area. Nice friendly staff and breakfast was decent. We stayed in a classic double room as that was the only one available however it was definitely adequate, the bed was very comfy.

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Dining

Breakfast and dinners are often rated very good to excellent. A minority found meals bland or disappointing, and the restaurant can be busy, so booking ahead helps.

Related guest reviews

10

Hazel

24 May 2025

·

Stayed 1 night

Spotless comfortable room. Food was excellent, thoroughly enjoyed our stay.

10

Jane

11 May 2025

·

Stayed 2 nights

The staff are simply the best and they took good care of us and our pet May. We had dinner on the evening and it was gorgeous. Highly recommend this hotel and the location is brilliant

10

M

7 May 2024

·

Stayed 2 nights

Friendly welcome on arrival. Great facilities in room, tea, coffee, Espresso machine etc. Really comfy superking bed, spotlessly clean. Breakfast on both days was fantastic, full English on day one and Eggs Benedict on day two, both were delicious, good service also.

8

Stuart

14 Oct 2025

·

Stayed 2 nights

yes,everything good , breakfast very good. evening meal on the 1st night very good. Overall a very pleasant 2 night stay,would stay again.

6

Tracey

12 Oct 2024

·

Stayed 1 night

The reviews indicated it was top notch but it really isn’t. Friendly staff but tired bedrooms. Restaurant food very disappointing (it’s a chain) and breakfast really poor - reheated bacon, a cheap sausage, a spoonful of dried up beans, half a piece of black pudding and poor quality orange juice. Not quite what we’d expected for a high end market town. Great location though in the market square. Wish we’d opted for an independent restaurant for our evening meal as the heavily battered fish was awful.

8

David

27 Sept 2025

·

Stayed 1 night

Moving beer barrels at 7am = not great. However, the staff are absolutely fantastic. They are very friendly, helpful, have a great sense of humour and nothing is too much trouble. Dinner and breakfast were very good. We were staying in the annexe but not far to run in the rain!! Thank you for the fizz for our celebration and a great stay 50 years after the first time we visited.

8

Tracey

1 Oct 2025

·

Stayed 2 nights

The bar was quaint, warm and snug. The restaurant wasn't as expected, food was pretty poor at dinner and breakfast, but luckily there are many cafes around to offer breakfasts and meals. Our room was 20, really small and dark, tv in a tiny alcove in the wall, not secured. Wardrobe was a tiny cupboard in the wall, with a few dusty shelves, and an iron and ironing board taking up the space, only able to hang a few items, no drawers. Kettle and coffee machine on window sill with no sockets nearby, had to put on floor to use, dangerous. View from the 2 tiny windows was the roof of the kitchen, with large vents and noise from kitchen vents. It was our 30th wedding anniversary and the manager was aware but made no reference to it, a small gesture goes a long way and would've made a big impression on us, would not choose to stay here again.

10

Martin

18 Jun 2024

·

Stayed 1 night

A traditional Dales Market Inn in a traditional Dales market Town. Great for a couples stay-away, especially mid week. Dining room is so popular that booking a table on reservation is advisable.

10

Christine

12 May 2024

·

Stayed 1 night

A lovely hotel right in the middle of the pretty market town of Helmsley so very convenient for shops, bars and restaurants and close to the castle. Breakfast excellent and having dined in ths restaurant in the evening also some good food choices, if not necessarily the cheapest. The room was of a very high standard, very comfortable and spacious. All the staff were very friendly and helpful.

10

Nick

16 Jan 2025

·

Stayed 1 night

Second time in couple of months. Both times service excellent with friendly helpful staff Evening meal and breakfast first class Loved Mouseman table(s) in Resteraunt. Would rate it 11 out of 10!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $165	2	3 $116	4	5 $127	6 $189	7 $181
8 $108	9	10 $129	11 $121	12 $127	13 $149	14
15	16 $125	17	18 $133	19 $134	20 $164	21
22 $155	23 $137	24 $140	25 $155	26 $168	27	28
29 $132	30

The Feathers Hotel, Helmsley, North Yorkshire - The Coaching Inn Group

Prices for The Feathers Hotel, Helmsley, North Yorkshire - The Coaching Inn Group

Monthly average prices

About this property

Location

Room options

Classic Twin Room

Superior Double Room

Superior Twin Room

Deluxe Double Room

Classic Double Room

Deluxe Suite

Classic Single Room

Guest reviews of The Feathers Hotel, Helmsley, North Yorkshire - The Coaching Inn Group

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about The Feathers Hotel, Helmsley, North Yorkshire - The Coaching Inn Group

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26	27 $139	28 $139	29	30 $145	31 $193