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Holiday Inn Express & Suites West by IHG - Room

Holiday Inn Express & Suites West by IHG

Name: Holiday Inn Express & Suites West by IHG
Address: 5420 Interstate Dr, Mooretown, Shreveport, Caddo Parish, Louisiana, United States of America, Shreveport, Louisiana, United States of America
Rating: 8

"Immaculate beds"

"Lovely beds"

"Great food menu"

"Great location"

"Immaculate rooms"

"Staff were helpful and professional"

Amenities

Free Wi-Fi
Laundry service
Business Center
Safe-Deposit Box
Fitness Facilities
Free Breakfast

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Property description

Take advantage of recreation opportunities including an outdoor pool and a fitness center.

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Guest reviews

8

Very good

Based on 667 verified reviews

Who stays here?

Business

48%

Couple

21%

Family

25%

Group

2%

Solo

2%

What guests think

AI-generated summary based on recent guest reviews

At Holiday Inn Express & Suites West by IHG, guests frequently praise friendly staff, clean rooms, and convenient access to the airport and I-20, while recurring complaints cite broken elevators, delayed check-ins, and occasional housekeeping or maintenance lapses.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

4

Stanley

11 Apr 2026

·

Stayed 1 night

Breakfast was awful 😖 not fresh.

6

Jamie

11 Apr 2026

·

Stayed 1 night

If you don’t mind highway noise, this is your place. I barely slept, even with ear plugs. After we checked in, we had another guest key into our room due to a clerical error of someone training, and this created some confusion about our reservation after that because they had the same last name as us. When we came back around 1:00 am, our key card no longer worked due to this error. Staff did what they could. I’m sure many others will enjoy the hotel - they had enough bookings that they were even overbooked.

8

Gail

29 Mar 2026

·

Stayed 1 night

Everything was OK. The only thing was we were in handicap accessible room and it didn't have a shower chair for him to take a bath.

8

Patrick

3 Mar 2026

·

Stayed 1 night

Yes woman at the front desk was fantastic

10

Janet

15 Feb 2026

·

Stayed 1 night

Accommodations were great!

5420 Interstate Dr, Mooretown, Shreveport, Caddo Parish, Louisiana, United States of America

Location

With a stay at Holiday Inn Express & Suites West by IHG in Shreveport (Mooretown), you'll be within a 15-minute drive of Horseshoe Bossier City Casino and Margaritaville Resort Casino. This hotel is 2.8 mi (4.5 km) from Cargill Park and 2.9 mi (4.7 km) from Independence Stadium.

Cargill Park(2.8 Miles)

Independence Stadium(2.9 Miles)

Hirsch Memorial Coliseum(3 Miles)

Louisiana State Exhibit Museum(3.3 Miles)

WK Extended Care Center(3.7 Miles)

Ford Park(3.8 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:59

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

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Holiday Inn Express & Suites West by IHG

Amenities

Property description

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Guest reviews

Very good

Who stays here?

What guests think

Location

Property policies

Check-in instructions

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Optional extras

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Holiday Inn Express & Suites West by IHG.ec-9g4sk8{display:inline-block;width:var(--layout-spacing-s200);}

Amenities

Property description

Book on Vio

Guest reviews

Very good

Who stays here?

What guests think

Location

Property policies

Check-in instructions

Good to know

Optional extras

Have a question?

Similar properties

Holiday Inn Express & Suites West by IHG