Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM to 11:59 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas.

What is the location of the property in relation to key landmarks?

The Inn at Cross Keys Station is located in Madras, within a 15-minute walk of 7th Street Park and Oak Street Park. It is approximately 0.7 miles from Sahalee Park and 0.8 miles from Cowden Park.

Does the property have a swimming pool?

Yes, there is an indoor pool available, operational from 6:00 AM to midnight.

What are the policies for guests staying with children?

Children stay free when occupying the parent or guardian's room, using existing bedding.

Inn at Cross Keys Station - 3 Star Hotel in Madras

Average nightly price at Inn at Cross Keys Station by month, last 12 months (USD)
Month	Average price
January	US$114
February	US$117
March	US$129
April	US$138
May	US$159
June	US$168
July	US$177
August	US$178
September	US$170
October	US$155
November	US$130
December	US$114

What guests think

At Inn at Cross Keys Station, guests consistently praise the clean, comfortable rooms, friendly staff, and lodge‑style decor, with many enjoying the indoor pool, hot tub, and generous hot breakfast, plus convenient highway access and broad hillside views.

Common drawbacks include limited parking near the entrance, occasional noise from upstairs rooms, and sporadic Wi‑Fi performance. Guests also note periodic maintenance or housekeeping lapses, such as slow drains, slippery tubs, or small, dated TVs, and a few reports of strong odors. Overall, expect a comfortable stay with appealing amenities and a rustic vibe.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

The indoor pool and hot tub are popular, with appreciated adult‑only swim hours. Parking is frequently limited or a walk from the entrance, and the fitness room is basic with dated equipment.

Related guest reviews

8

Mike

10 Jul 2024

·

Stayed 2 nights

Only down side is the parking is lacking. Only 7 vehicles can park near the enterance, the rest have to park aways from the hotel.

10

Teresa

27 Jun 2025

·

Stayed 1 night

This Hotel was soooo nice. It checked EVERY BOX!! The room was very nice, the pool and hottub were awesome. The breakfast was amazing, Bacon, eggs, hashbrowns, sausage gravy, biscuits, hb eggs, yogurt, pancakes, waffles, cereal, juice, coffee, oh heck so much more. The Front desk employees were very helpful.

10

Jessica

2 Jun 2024

·

Stayed 1 night

Check in was easy. Friendly staff. The pool and hot tub are open early and late....with 2 hours in the morning and 2 hours in the evening for adults only.

10

Wendy

18 Dec 2024

·

Stayed 4 nights

Sits on a hill, so great views. Parking is limited next to the motel.

8

Rose

27 Jun 2024

·

Stayed 1 night

It’s great that madras has some nice hotel options now. The hotel is clean and nice. Great breakfast in the morning. All of the staff was friendly. The only criticism I have is the exercise room. The two treadmills are old and need serious updating. I ended up going outside to run on a very hot day and not really having good options for outdoor running. There are no weights , just two old treads and an elliptical. Would love to see improvements in that area.

10

Gregory

21 Jun 2025

·

Stayed 1 night

Very nice hotel but parking lacking

10

Barbara

15 Sept 2024

·

Stayed 1 night

This hotel was quite amazing. The lobby furniture was beautiful... old rustic leather sofas with cowhide upholstery. The pool and hot tub was nice and available for use. It was kind of dark and mysterious, which I loved. The room was very clean and the bed was super comfortabke. The onky downside was the parking situation. There was minimal parking available close to the hotel. They have ample parking but its a long walk uphill. Otherwise it was perfect.

10

Noel

25 Jun 2025

·

Stayed 1 night

Clean! Was able to do our laundry. The pool and hot tub were wonderful!

10

Laura

28 Jul 2025

·

Stayed 5 nights

The property was well maintained, wonderful staff, indoor pool, and delicious complimentary breakfast.

2

Leonard

16 Jul 2023

·

Stayed 1 night

Never again. Expensive, Business Office did not work, parking on a hillside away from motel, breakfast only good thing.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is widely praised across rooms and public areas. Some guests reported lapses like dirty floors or bedding, odors, and maintenance issues such as slow drains.

Related guest reviews

6

Michelle

17 Oct 2024

·

Stayed 1 night

It was an attractive property. Breakfast was great and staff were friendly. We had several issues with the room. When I woke up I discovered that there were stains on the sheet from a smooshed candy that was also still there. We don't eat candy so it didn't come from us. Wish I had noticed it the night before. Then the shower would not drain. We were standing in two inches of water each time we showered even after making sure we had the drain open. Then the toilet clogged first thing that morning. These all stacked up to be disapointing experiences. It should be noted that the TV's we the smallest and and an older version we have seen in a hotel room. The parking area could be better. It was much further away from the main entrance than most hotels. The positives are that the rooms were attractive, hotel area was beautiful, spa and pool were excellent.

4

Susan

3 Apr 2024

·

Stayed 1 night

We always stay at the Cross Keys Inn in Madras. We were not happy with the strong smell premeating throughout the building. They must of had the flooring resealed or something of that nature. The elevator was unbearable to use due to that smell and we did not have breakfast there ( part of the price of staying) also due to the smell. Very dissatisfied with this stay. Last time we stayed ( prior to this one) our room smelled very strongly of cleaning chemicals. We will have to rethink about staying here again.

10

Brittany

10 Jun 2024

·

Stayed 1 night

Very nice property! Only complaint was the floor in our room was so dirty when we first arrived taking off your shoes your socks were instantly dark brown from the amount of dirt left of the hardwood… this was before venturing out, the dirt was definitely already there.. other than that it seemed like a very nice place!

6

GINNA

20 Sept 2025

·

Stayed 5 nights

While cozy and comfortable, there was a weird smell. My room smelled like humidity and cigarettes. Other than that, it was cute, spacious and comfortable. I wish their breakfast included some fruit.

10

Lorri

24 Sept 2025

·

Stayed 1 night

Very nice property. Clean and well maintained. Friendly staff

10

Penny

21 Sept 2025

·

Stayed 1 night

Very clean and beautiful inside and out. Staff was extremely helpful.

10

Jennifer

28 Jul 2025

·

Stayed 1 night

We had a wonderful stay over 4th of July! We were even able to view the fireworks from our room! The room was clean and smelled nice! Breakfast was tasty in the morning. Staff was friendly! Couldn’t ask for more! Thanks for a lovely stay!

10

Susan

5 Oct 2025

·

Stayed 1 night

Clean room. Comfy beds, lovely decor throughout the facility and hot breakfast.

8

Alexis

31 Jan 2025

·

Stayed 3 nights

Last minute trip to visit family. The booking and front desk staff was accommodating to my family who ordered three rooms for three nights. We requested to be next to each other and they did us one better by putting us on the first floor by the dining room and pool so we didn’t have to lug them far. The breakfast was amazing and the snack shack was always stocked. The facility was beautifully decorated and the pool was always clean. The only downfall was the cleaning/service staff. First night we got there my sister’s bed had three black hairs and a partial finger nail in it, but everything else was very clean. The service gal came every day, but we were getting ready everyday around 10-11 when she came by so we would ask her to come back later (as we needed our trash taken out everyday and towels replenished at least) for her to not come back. We were given trash bags and a laundry bin from front desk to do it ourselves; along with fresh warm from the dryer towels. All in all we had a great time! They even price match from Expedia.

10

Anthony

26 Mar 2025

·

Stayed 1 night

Super clean

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious and comfortable with rustic decor and some nice views. A few guests mention noise from above, small or dated TVs, and occasional climate or maintenance issues.

Related guest reviews

10

Jeanne

20 Aug 2025

·

Stayed 2 nights

Comfortable room & bed. Very clean. Friendly, professional staff.

8

Joyce

2 Sept 2025

·

Stayed 1 night

Very noisy and the room upstairs from us. The kids seemed to be running back-and-forth till well past midnight.

10

Duane

29 Jul 2025

·

Stayed 1 night

Beautiful, comfortable, spacious room. Great staff. Good breakfast with multiple hot options. I have stayed previously and will stay again

10

Wanda

15 Aug 2025

·

Stayed 1 night

Great place to stay! Clean, comfortable and friendly! Love the lobby decor! Breakfast was definitely a few notches above your average mid level hotel standard breakfast. Only flaw is their WiFi was a bit spotty. The TV signal kept glitching, but not a biggie. My guess is it’s the area, not the hotel. My cellular data for phone and tablet actually worked better. Highly recommend - thanks for a great stay!

10

Cary

12 May 2025

·

Stayed 1 night

The property outside was well maintained but the fan in the bathroom didn’t work and the water pressure in the shower wasn’t very good. I must say the bed was probably the most comfortable bed I’ve slept on.

8

Cindy

24 Jan 2024

·

Stayed 1 night

I love staying at this facility - and often do so during my travels from California to Idaho. This time, there was a lot of frozen slush in parking lot - it was incredibly dangerous - I was afraid of falling and breaking a hip. The streets were clear in the town, but their parking lot was filled with ice. Second issue was that my window in the room did not lock. When I told the lady at the front desk, she was aware of this problem.

8

Susan

5 Jun 2025

·

Stayed 1 night

We stay at the cross keys every time we pass through Madras. We like the location and the decor. This trip the beds were squeaky and uncomfortable.

10

Duane

21 Aug 2025

·

Stayed 1 night

I have stayed multiple times. This was my first time in single king bedroom and it was even better than other rooms: spacious, new furnishings, comfortable bed, clean. The staff is friendly and helpful. Breakfast is good with multiple hot options.

8

Miranda

24 Nov 2024

·

Stayed 1 night

Overall the hotel was clean, the room itself needed updated. Older small TV and warn night stand. The bathroom door looked like it had been in a flood and the room was overwhelmingly hot all night even with the air conditioner on in November.

8

Lucinda

3 Jul 2025

·

Stayed 1 night

Two issues with this property—slick surface in shower and broken window latches.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly, welcoming, and helpful. There are occasional complaints about rudeness or poor issue resolution.

Related guest reviews

8

Ian

18 Aug 2024

·

Stayed 2 nights

The property was very nice and the room was very comfortable. However, the staff can be more friendly.

2

Marcus

21 Jul 2024

·

Stayed 4 nights

Such a horrible experience with staff member here. I will post further info on yelp and google. The lady at front desk was abrasive and rude threatening to call the police because i took a photo. I stayed here further thinking they would straighten it up however i was overcharged close to 200 dollars on my credit card. Im still fighting a dispute with them as i opened a case on my credit card. The 1 star rating is from the lady service and overcharged. No housekeeping 1 day and no offer to reimburse. Pool was said to be closed 4 days of our stay yet we called and they stated it was open. Communication is there problem. The grounds are kept up very nicely. Breakfast is so so, not worth the extra price. The rooms yes you can here your neighbors. The wifi is close to non existing and only worked a few times over the week. Even the front desk lady couldn't use wifi and had issues with booking. Dont waste your time here.

10

Shawna

29 Aug 2025

·

Stayed 1 night

The motel for a small town was very well maintained, equipped, modern, with great amenities. Staff was friendly, attentive, knowledgeable about local activities and such. Definitely will stay again.

10

Courtney

26 Jul 2025

·

Stayed 1 night

Front desk staff was amazing! Loved the way they were friendly and helpful. I dropped a large soda in the entrance to the hotel because a bee scared me and they assured me I was okay to go up to my room while they cleaned it up even after I offered to do it myself. Great staff!

2

Kersten

3 Aug 2025

·

Stayed 1 night

Terrible terrible terrible. We had a guest above us stomping her feet all night. We ask the front desk for help but they were no help. The front desk lady just shrugged her shoulders and she said I tried. We ended up leaving at 11:30 pm because the lady in the room above us just got louder after we complained

10

Christina

14 Jul 2025

·

Stayed 2 nights

Enjoyed our stay! The evening staff the 2 nights we were there went above and beyond. Will be back if we stay in Madras again!

8

Teresa

12 Jul 2025

·

Stayed 3 nights

Expedia showed the king room and loveseat as a three-person room. The front desk was rude when I asked about the pull-out couch room. They have none. They also don’t have a rollaway bed. I slept on the loveseat with a towel for a blanket for three nights. The hotel said that they have told Expedia many times to change the posting. Many guests have complained.

10

Lawrence

31 Jul 2025

·

Stayed 3 nights

The staff are always helpful and friendly.

10

Cindy

16 Aug 2025

·

Stayed 1 night

Professional and courteous staff. Property clean and quiet. Will return in the future and recommend to friends!

10

Joshua

26 Jul 2025

·

Stayed 2 nights

The gal that worked the front desk during the day was absolutely great. So friendly and helpful.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Conveniently set off Highway 97 with access to Lake Billy Chinook and Smith Rock, and a grocery nearby. Hilltop setting provides views, though the area is not very walkable for nightlife.

Related guest reviews

10

Melanie

23 Jun 2025

·

Stayed 1 night

Always easy to stay here. Swimming pool is nice. Not much in area. Parking is crazy. Breakfast is good.

10

Victor

18 Dec 2023

·

Stayed 2 nights

I like being accessible between Mt hood and bend. Quiit. Service is always helping, Rooms and pool are clean.

10

Danny

20 Jun 2023

·

Stayed 1 night

Great view

10

Christian

28 Sept 2024

·

Stayed 1 night

A fantastic place to stay in Madras if you are riding or driving. Not overly walkable but still some options in the immediate area. Rooms are spacious and clean. Breakfast is on the higher quality side of what you expect as "included breakfast" with both hot and cold options available.

10

Norman

31 May 2025

·

Stayed 1 night

Nice location

8

Joanne

20 Dec 2023

·

Stayed 3 nights

the view and orientation to Madras

10

Wendy

18 Dec 2024

·

Stayed 4 nights

Sits on a hill, so great views. Parking is limited next to the motel.

10

rebecca

4 Jun 2023

·

Stayed 1 night

This newer motel, on the way to Warm Springs Reservation, provided a lovely, comfortable overnight. The motel sits regally on a bluff overlooking the west end of Madras and has the fresh appearance of a flower-bedecked princess inviting you in for friendly hospitality. The modern lobby provided a gracious entrance. Our large guest room was quiet, clean and comfortable.

10

Michelle

26 Jun 2025

·

Stayed 3 nights

The Inn is nicely positioned near Lake Billy Chinook, Smith Rock and Kah Ne and Tah Hot Springs. It was very clean and the free internet fast. The hot breakfast provided offered every food you could think of and all was very delicious. Having a Safeway, directly across the street, was an extra bonus, as well.

10

Lora

26 Jul 2025

·

Stayed 4 nights

Close to Culver

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is generally appreciated for its variety of hot and cold options, including waffles or pancakes. Some guests found items cold or not restocked during busy times.

Related guest reviews

10

Dawn

3 Sept 2023

·

Stayed 1 night

This was a very nice hotel at a great price. We slept well and my only complaint would be the breakfast provided was just okay, not great. It seemed to be an overly busy morning, so many food options were out and/or cold if they were meant to be hot. This is not a reason for us not to come back again, we would recommend this place despite the breakfast options and we would happily stay again.

6

Loretta

10 Mar 2025

·

Stayed 1 night

The room was to warm even with the cooling system it was warm. The check in was fine but trying to get questions answered was a process. Just to find ice took 15 minutes before I got an answer. The breakfast eggs and sauage were cold, the biscuts were hard. Several other folks in the dinning area also commented on it.

10

Donna J

21 Feb 2025

·

Stayed 1 night

Very clean and had best breakfast options of any place I've stayed. Will definitely go back.

8

Eugene

15 Jun 2025

·

Stayed 1 night

Location was very good from main highways. Close to shopping/dining. The breakfast needed help ( food was just barely warm and needed better seasoning). Fresh fruit would be nice.

10

Dennis

10 Mar 2025

·

Stayed 2 nights

The lobby was great. Liked the little store area you could purchase food, drinks and other items. Breakfast has so many options.

10

Wanda

15 Aug 2025

·

Stayed 1 night

Great place to stay! Clean, comfortable and friendly! Love the lobby decor! Breakfast was definitely a few notches above your average mid level hotel standard breakfast. Only flaw is their WiFi was a bit spotty. The TV signal kept glitching, but not a biggie. My guess is it’s the area, not the hotel. My cellular data for phone and tablet actually worked better. Highly recommend - thanks for a great stay!

10

Thomas

28 Dec 2025

·

Stayed 2 nights

Great place, friendly staff, great breakfast options,very nice lobby and rooms!

10

Duane

21 Aug 2025

·

Stayed 1 night

I have stayed multiple times. This was my first time in single king bedroom and it was even better than other rooms: spacious, new furnishings, comfortable bed, clean. The staff is friendly and helpful. Breakfast is good with multiple hot options.

8

Claude

20 Jun 2024

·

Stayed 1 night

Everything was fine except the breakfast with horrible soggy patatoes..

6

Marie

6 Jul 2024

·

Stayed 1 night

We usually stay here while visiting family in area. The hotel is well kept & clean. However on our latest visit the breakfast provided was sub-par. We tried to get breakfast @8:00, there were no proteins, eggs or potatoes. The attendant acted bothered to refill anything & many people were hungry & lined up. I’m not sure what her problem was..please find someone else to do her job!

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $148	2 $147	3 $147
4 $147	5 $147	6 $147	7 $155	8 $138	9 $139	10 $136
11 $142	12 $139	13 $139	14 $139	15 $138	16 $138	17 $139
18 $138	19 $138	20 $138	21 $138	22 $138	23 $138	24 $142
25 $138	26 $143	27 $139	28 $142	29 $146	30 $138	31 $142

Inn at Cross Keys Station

Prices for Inn at Cross Keys Station

Monthly average prices

About this property

Location

Room options

Standard Double Room, 2 Queen Beds

Standard Room, 1 King Bed

Guest reviews of Inn at Cross Keys Station

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Inn at Cross Keys Station

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24	25	26 $149
27 $139	28 $147	29	30 $147