Hotel Mesaluna Near American Consulate

Pool was well kept, room was clean and comfortable, gym was small but clean. Breakfast was included and it was tasty. 5 min walking distance to the consulate and CAS. Overall we’ll recommend it.

Our stay was excellent, the breakfast was good everyday and they had a good menu for dinner or snacks and a convenient little store inside the staff was really helpful and our rooms were clean everyday all the facilities were clean love taking my coffee in the morning by the pool and the gym really help having one , the transportation was good they will have times to drop off around the city and pick ups too so helpful walking distance to the USA consulate and clinics and fingerprints . My only complaint was our flight was later the day of the check-out and I ask if we could stay for some hours willing to pay for the day because we were so tired waking up early and I stayed for a week here and we weren’t allowed the hotel was “fully booked “ hopefully they change this for their future guest . Overall do recommend to stay here . Very safe

Love the laundry room

Pool needs to be clean more often

Staffs are really helpful, polite. Room is clean. Parking is limited.

The room was kept clean. The hotel was secured. We had a mini-gym, and the pool was enjoyable. The breakfast in the mornings was great!

The Good: Close to Consulate, free transportation, free breakfast, two bottles of water daily, free business center with printing included, and netflix available. The Bad: Noisy, cleaning people often forget to replenish towels, TV has two remotes and difficult to navigate, restaurant operates separate from hotel and cannot add bill to your room, and high volume guests at all times. The Ugly: Pool is a piss bowl and that’s putting it nicely, one load of laundry $8 USD, waited 40 minutes for a salad, crossing streets is hazardous to your health, front desk reminds me of TSA at airports especially Angelica. Overall, this place brands itself like a resort when it’s really a high end Motel 6.

Great location, just a block from the consulate. I got a good deal through Hotels.com. No early check in. I asked the front desk, they said they would notified me but ended up just waiting for hours. Pros: The hotel has a gym, free breakfast, and a clean pool. Cons: The AC is noisy, the shower water puddles, and there’s dust under the furniture. The fridge wasn’t very clean. The pool is super cold, and the gym is really small. If you stay on the first floor, be aware that the rooms don’t have privacy curtains—people at the pool can see inside when the blinds are open. Breakfast is limited to one trip, kind of like a school lunch. The food is okay. Overall, it’s nothing fancy, but if the price is right, I’d stay here again.

Me gustó mucho la alberca y el personal todos muy amables

Buen gym

Muy sucio y sin mantenimiento

Hotel is super clean and the staff is beyond nice and attentive to whatever you may need!! Only 2-3 minute walk to the US Consulate. Definitely recommend.

The property is very clean and the room is excellent.

Fue muy bien todo en general, el desyuno muy rico y bien servido. Las camas y cojines muy cómodas y el clima perfecto en general es perfecto, esta vez lo único que estaba poco mal limpiado fue el baño, había marañas de cabello en el piso y el dispensador de crema no tenía nada

Clean room

All was good, the personnel very friendly and professional. No issues or complaints. The swimming pool was nice and clean.

Clean room, friendly staff.

The Good: Close to Consulate, free transportation, free breakfast, two bottles of water daily, free business center with printing included, and netflix available. The Bad: Noisy, cleaning people often forget to replenish towels, TV has two remotes and difficult to navigate, restaurant operates separate from hotel and cannot add bill to your room, and high volume guests at all times. The Ugly: Pool is a piss bowl and that’s putting it nicely, one load of laundry $8 USD, waited 40 minutes for a salad, crossing streets is hazardous to your health, front desk reminds me of TSA at airports especially Angelica. Overall, this place brands itself like a resort when it’s really a high end Motel 6.

La experiencia no fue nada agradable, las sábanas tenían cabellos y al solicitar cambiarlas llevaron otras que también los tenían. Al parecer no controlan a su personal de lavandería en el uso de cofias. La habitación estaba muy encerrada y sin ventilación, muy sofocante.

Está cómodo, pero no limpian bien el cuarto las recamareras, además la regadera tiene como mucha suciedad y sarro

I like the hotel, the staff, but the only thing that doesn’t like it was some rooms doesn’t have windows, only the suite.

Very nice, refri and microwave.

Suggest to put carpet or rugs in the hallways. Nice floors but causes loud noises.

The WiFi went out a couple times but otherwise very nice stay!

Todo muy bien, solamente un poco más de privacidad ya que se escucha todo el ruido, se escucha platicas de los cuartos

The room smelled kind of weird when we came in.

Very nice and clean fantastic staff and felt very safe the room was clean and the bed was very comfortable

Hotel wasn’t bad, but definitely I can compare it to a Quality Inn or similar. Staff was nice and helpful! Didn’t like the fact that was put next to the pool, they play music from like 6 AM to 10 at night. You can hear the bass and can be disruptive if you’re trying to sleep or relax.

Mesa Luna Hotel was always fresh, clean, and welcoming. The staff was courteous, the ice-cold AC felt amazing, and the beds and pillows were very comfortable. My favorite part, though, was the complimentary breakfast—every day it was something different, delicious, and with a true homemade Mexican touch. I even congratulated the kitchen staff for their excellent work!

Great location, just a block from the consulate. I got a good deal through Hotels.com. No early check in. I asked the front desk, they said they would notified me but ended up just waiting for hours. Pros: The hotel has a gym, free breakfast, and a clean pool. Cons: The AC is noisy, the shower water puddles, and there’s dust under the furniture. The fridge wasn’t very clean. The pool is super cold, and the gym is really small. If you stay on the first floor, be aware that the rooms don’t have privacy curtains—people at the pool can see inside when the blinds are open. Breakfast is limited to one trip, kind of like a school lunch. The food is okay. Overall, it’s nothing fancy, but if the price is right, I’d stay here again.

I highly recommend Hotel Mesaluna Short and Long Stay if you are here for your consulate interview! 1.) The hotel is across the street from the medical centers, next to the US consulate, and a 3 minute walk to CAS for fingerprints. 2.) The hotel is super clean. From the moment you set foot in the lobby, to the rooms, laundry room, gym, patio. It is super clean! 3.) The staff is incredible! We were here for 10 days and every single day we were greeted, and asked if we needed anything. Staff is super professional and respectful. Jesus and Aaron at the front desk are a power team! Always recommended the best food places, and activities to find near by. Ricardo was super nice too! 4.) The hotel provides transportation service at no extra cost. Miguel is one of the greatest guys at Mesaluna and always so cheerful and willing to take us anywhere near by. He drove us places several times and he was simply wonderful! We felt so safe with this transportation service. 5.) Safe! The hotel requires key entry from the front. There is always more than one person at the front desk. Key entry is required for gym, laundry room, and also patio. Overall I am so glad we stayed here. After 10 days I can honestly say I will miss the staff and their attentive service. Muchas gracias a todos en Mesaluna por sus servicios! En especialmente, a Jesús, Aarón, Ricardo, y Miguel. Mil gracias por todo!

Very friendly staff willing to do anything to help you.

This hotel was right next to the American consulate very convenient to walk around for your consular services. The hotel was clean and well maintained. The staff are very friendly and helpful they have free shuttle service and great breakfast buffet.

The hotel staff are wonderful. Everyone has been friendly and helpful. The food at restaurant Azul is delicious. The hotel is secure and we always felt safe.

Excellent service and great customer service!

Overall great service, but my only complaint is that if you want to check in early, you can’t. All check ins are at 3PM. We had asked if it would be possible to leave our luggage with them while we went out to walk, since we got there a few hours before check in, but they said to leave our luggage in the main lobby. We didn’t leave as we didn’t want to risk getting our personal luggage and belongings to get stolen or misplaced. It is a 5- 7 minute walk to the CAS and to the US consulate.

I stayed at this hotel for five nights with my fiancé while we were in town for our consulate visa appointment, and overall, we had a very comfortable and pleasant experience. The staff throughout our stay were consistently kind, understanding, and professional. From the beginning, we were impressed by the level of service. The front desk team was always polite and helpful, even assisting us with refunds for items we no longer needed—like laundry detergent and a PS5 rental that we returned due to long download times. The manager who assisted with check-in and the refunds was particularly outstanding. The young women working in the cafeteria, bar, and convenience store were also a highlight—always cheerful, welcoming, and accommodating. The only drawback occurred at the very end of our stay. We checked out early at 7 a.m. to catch our flights. My fiancé departed as scheduled, but my flight was delayed by three hours. I returned to the hotel around 8 a.m. and asked if I could rest in the room for a bit longer, given that checkout wasn’t until 12 p.m. and we had just checked out an hour earlier after an extended stay. Unfortunately, one front desk agent was dismissive and curt with me during this interaction, which left a disappointing final impression. Aside from that incident, our experience was overwhelmingly positive. The hotel staff truly went above and beyond to make our stay comfortable.

Great staff, great service.

Excellent service and great customer service!!

From the minute we arrive until we left, very friendly, helpful staff, the breakfast included every morning was delicious. Any and all questions we had, the management and staff answered in a very professional manner. We truly enjoyed the pool area and the carne asada tacos. Made our lengthy stay welcoming and comfortable.

Definitely walking by distance to the US consulate, fingerprint, and medical exam offices. Staff was friendly and helpful, transportation was safe to the nearby restaurants and shopping centers.

About 5 min walking distance from the consulate, 3 min to CAS . FREE printing services and shuttle to the airport . Breakfast is great too. Food is great PIZZA was delicious . Restaurant across the street (CHAPA) is delicious we went there twice . Fair price

Hotel is super clean and the staff is beyond nice and attentive to whatever you may need!! Only 2-3 minute walk to the US Consulate. Definitely recommend.

Hotel is literally next to the US consulate. Staff is really friendly. More importantly water does not stink!! Food is good too. Will definitely be coming back. Liverpool mall is across the street. We felt safe here.

Their breakfast was delicious. Everyone very friendly. Close to American consulate. We were able to walk to all our appointments.

location is great for consulate

Excellent location specially if you need to visit the US consulate, you’ll have restaurants, banks, hospital and several stores for shopping just crossing the street. The staff is super nice, hotel is clean, comfortable and it has a lot of amenities. Breakfast is delicious. I’ll definitely be back

This is the second time staying here at this hotel staff has always been very kind and friendly and helpful. The consulate office is only about a five minute walk. I also offer transportation in the area and if you need a cab, they also call it for you.

Had a wonderful stay. Staff were very helpful and friendly and felt very safe. If you are coming for your VISA appointments, this is the best place to stay as everything you will need to go to is in walkable distance.

Excelente ubicación si vas al consulado de Estados Unidos.

Pool was well kept, room was clean and comfortable, gym was small but clean. Breakfast was included and it was tasty. 5 min walking distance to the consulate and CAS. Overall we’ll recommend it.

Great staff, great hotel, near everything that is needed when you have your appointment. Beds were comfortable and complimentary breakfast was delicious.

El desayuno tiene muy poca variedad

Their breakfast was delicious. Everyone very friendly. Close to American consulate. We were able to walk to all our appointments.

Breakfast was excelent

Manejan la idea de que el desayuno es una cortesía del hotel, cuando en realidad lo están cobrando. Las opciones son muy limitadas, aburridas y de una calidad muy mediocre. Para la afluencia que tiene el hotel, podrían darse el lujo de mejorar la oferta, por lo menos de fruta y verdura.

Lo que más resalto de los que no me gustó fue que la actitud de la chica que sirve el desayuno y que el desayuno que me sirvieron estaba frío

Mesa Luna Hotel was always fresh, clean, and welcoming. The staff was courteous, the ice-cold AC felt amazing, and the beds and pillows were very comfortable. My favorite part, though, was the complimentary breakfast—every day it was something different, delicious, and with a true homemade Mexican touch. I even congratulated the kitchen staff for their excellent work!

Great location, just a block from the consulate. I got a good deal through Hotels.com. No early check in. I asked the front desk, they said they would notified me but ended up just waiting for hours. Pros: The hotel has a gym, free breakfast, and a clean pool. Cons: The AC is noisy, the shower water puddles, and there’s dust under the furniture. The fridge wasn’t very clean. The pool is super cold, and the gym is really small. If you stay on the first floor, be aware that the rooms don’t have privacy curtains—people at the pool can see inside when the blinds are open. Breakfast is limited to one trip, kind of like a school lunch. The food is okay. Overall, it’s nothing fancy, but if the price is right, I’d stay here again.

Bien ubicado! Instalaciones cómodas Muy malo el desayuno