Name: Hilton Garden Inn Columbus
Address: 1500 Bradley Lake Boulevard, Columbus, Georgia, United States of America, Columbus, Georgia, US
Price range: $108–$266 per night
Rating: 8.23

What guests think

At Hilton Garden Inn Columbus, guests frequently praise clean, comfortable rooms and friendly, accommodating staff, while several reviews highlight a quiet, scenic setting by a pond or lake that feels somewhat tucked away from nearby dining and shopping.

Feedback on cleanliness and maintenance is mixed, with some reports of musty or unusual odors, dim bathroom lighting, and occasional in-room maintenance problems. Service is often praised, yet there are notable complaints about rudeness, unhelpful responses to issues, and reservation or cancellation problems via third parties. Facilities draw varied reactions: the indoor pool is described as small and sometimes unclean, bar service can be slow, and breakfast availability and quality appear inconsistent. This property offers solid basics, but experiences can vary depending on staffing and amenity conditions.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Attractive grounds by a pond, but facilities feedback is mixed: the indoor pool is small and sometimes not well maintained. Guests also mention slow bar service, broken ice machines, and limited, slow EV charging.

Related guest reviews

10

Chris

Nov 6, 2025

·

Stayed 1 night

Great rooms in a great spot. Really nice lake around the property.

8

Catherine

Jul 20, 2025

·

Stayed 2 nights

The Hotel was beautiful the service was great but the garbage was overflowing and all the ice machines were broken and one of the stalls in the bathroom was broken. Overall it was nice and will certainly come back because of the service.

10

Kendra

Jul 14, 2025

·

Stayed 4 nights

Nice and clean rooms pool and grounds. Staff was very friendly and accommodating

10

Kristi

Jun 8, 2025

·

Stayed 1 night

My daughter had one wish for her 4th birthday: to stay in a hotel. I chose this one because of the indoor pool and the inviting outdoor space by the pond — and I’m so glad we did. Was it perfect? No. The indoor pool area could use some upgrades — safer, less slippery floors, actual pool towels, and better air circulation to cut the humidity (and the echo, which was real 😅). But the room was clean, the bed was super comfortable, and most importantly, it gave my kids space to laugh, splash, and play without bothering anyone else. They had a blast swimming while it stormed outside and then frog-hunting by the pond when the skies cleared. But what made our stay truly memorable was Julia, a kind and observant housekeeper we met in passing. She noticed it was my daughter’s birthday — and later came back to gift her $5, explaining someone had left her a tip and she wanted to “gift Kayte what she had been gifted.” That simple, selfless gesture blew me away. What a beautiful moment of kindness from a complete stranger — to a four-year-old, no less. That experience alone earns this hotel a 5/5 in my book. We’ll definitely be back for another local staycation.

6

Wallace

May 25, 2022

·

Stayed 5 nights

The lake and trees is a nice addition.

6

Alice

Oct 3, 2025

·

Stayed 3 nights

The staff was very nice and the room was very clean. We did complain about the pool. The pool area wasn't clean and the swimming pool itself was dirty on the bottom. We mentioned that the first night and then again the second night - nothing was addressed regarding the pool. The decaying leaves had been picked up though. The lighting in the bathroom was more like a night light. Couldn't shave or put makeup on there. We were told that lighted mirrors were available at the front desk, which indicated Hilton was aware of this problem.

8

Tameka

Jun 14, 2025

·

Stayed 1 night

The bar tender had multiple roles and that causes slow service. There was a weird smell in the first floor hallway.

10

Violeta

Sep 13, 2025

·

Stayed 5 nights

We didn’t like that the pool was very small

10

Monee

Jun 6, 2025

·

Stayed 1 night

The property is gorgeous! Rooms are large & Fabulous.

4

Gregory

Jul 15, 2025

·

Stayed 1 night

Rooms are clean, the lighting in the bathrooms are dim, this place does have roaches. The in-house bar needs a bartender, he don’t know the difference between bourbon and vodka, like it’s his first day being around alcohol, nothing is close by within walking distance for eating or shopping, you have to drive to get anything since this place is hidden in the woods a mile and a half. EV charging is for other EVs other that a Tesla so make sure you have an adaptor and they charge .50 an hour and it’s a very slow charger

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is mixed: many guests find rooms very clean, but others report musty or unusual odors, pests, stained bedding, and bathroom issues; pool area upkeep can also lag. Housekeeping responsiveness varies, including empty toiletries.

Related guest reviews

6

Jason

Jun 30, 2025

·

Stayed 1 night

The staff were wonderful and everything else was just fine except that our room smelled strangely of cat pee. I kid you not. I informed the desk and they said they’d make a note of it. We didn’t notice the smell anywhere else but our room and the carpet was wet as though they’d just given it a rather vigorous bath. Again, nice hotel and great staff but the room odor was pretty bad. Even if you like cats, that’s not something you want in life. Just saying.

10

Kendra

Jul 14, 2025

·

Stayed 4 nights

Nice and clean rooms pool and grounds. Staff was very friendly and accommodating

2

William

Jul 4, 2022

·

Stayed 2 nights

Not only were there bees flying around the room (4 of them that I had to kill) but there were bugs crawling around the room. The staff messed up my reservation so I had to wait to get a refund while paying for the hotel room again. Essentially I paid for a 3 night stay when I only stayed for 2 nights. Staff was disrespectful and rude. I was put on the first floor right across from a noisy party that kept me up all day. Had to go sit in my car just to get some time to sit in quiet. This was a really bad experience and I would strongly recommend not staying here.

4

Ashawnte

Jul 20, 2022

·

Stayed 2 nights

The room was not clean. There was lipstick on the sheets, the toilet had urine on it, and the toilet was broken

6

Alice

Oct 3, 2025

·

Stayed 3 nights

The staff was very nice and the room was very clean. We did complain about the pool. The pool area wasn't clean and the swimming pool itself was dirty on the bottom. We mentioned that the first night and then again the second night - nothing was addressed regarding the pool. The decaying leaves had been picked up though. The lighting in the bathroom was more like a night light. Couldn't shave or put makeup on there. We were told that lighted mirrors were available at the front desk, which indicated Hilton was aware of this problem.

8

Tameka

Jun 14, 2025

·

Stayed 1 night

The bar tender had multiple roles and that causes slow service. There was a weird smell in the first floor hallway.

6

Lydia

Aug 9, 2022

·

Stayed 1 night

The hotel was in a nice location- we had two rooms booked. Both bathrooms were not cleaned properly, the hotel overall had a musty smell to it. Also the carpet in room looked dirty. The staff was very friendly and nice though.

10

Pam

May 15, 2022

·

Stayed 1 night

Everything was great! The room was clean and updated and the staff was A+

10

Andrea

Dec 19, 2025

·

Stayed 2 nights

Very clean. Staff was very helpful.

10

Rod

Dec 28, 2025

·

Stayed 1 night

Short one night stay was clean, comfortable and quiet.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable and quiet, with some larger layouts and pleasant views of the pond. A few note very soft pillows, dim bathroom lighting, and occasional noise from hallway doors.

Related guest reviews

10

Chris

Nov 6, 2025

·

Stayed 1 night

Great rooms in a great spot. Really nice lake around the property.

10

Kendra

Jul 14, 2025

·

Stayed 4 nights

Nice and clean rooms pool and grounds. Staff was very friendly and accommodating

10

Teresa

Sep 25, 2025

·

Stayed 1 night

Friendly staff, beautiful location and very comfortable!

6

Wallace

May 25, 2022

·

Stayed 5 nights

The lake and trees is a nice addition.

8

Janate

Jun 23, 2025

·

Stayed 1 night

The customer service, shower, and location were amazing! We enjoyed our stay!

10

John

Sep 27, 2025

·

Stayed 1 night

Property is very clean but showing some usage strains. Lots of restaurants and shopping within short driving distance. Room was quiet and clean. Pillows were almost too soft. Would prefer something a little to the medium firm side.

10

Pam

May 15, 2022

·

Stayed 1 night

Everything was great! The room was clean and updated and the staff was A+

10

Monee

Jun 6, 2025

·

Stayed 1 night

The property is gorgeous! Rooms are large & Fabulous.

10

Rod

Dec 28, 2025

·

Stayed 1 night

Short one night stay was clean, comfortable and quiet.

10

Christian

Sep 29, 2025

·

Stayed 2 nights

Loved pretty much everything loud doors opening and closing and strange shower

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AI-generated summary based on recent guest reviews

Service

Many guests describe staff as very friendly, helpful, and accommodating. Others report rudeness, poor communication about reservations or cancellations, unresponsiveness to issues, and slow or inconsistent dining service.

Related guest reviews

10

Emma

Jul 12, 2025

·

Stayed 2 nights

Great staff and property. Thank you for everything!!

2

Timothy

Jan 5, 2023

·

Stayed 1 night

This property cancelled our reservation on the morning of our trip and did not contact expedia to notify us in a timely manner. This property informed us twice to contact the third party expedia for the reason why our reservation was cancelled and expedia was unaware this had happened. In truth, through no fault of expedia or the property frozen pipe had damaged the rooms we were to be placed in. The bad thing was employees did not let expedia know nor us in a timely manner. Expedia was excellent in assisting us.

10

Teresa

Sep 25, 2025

·

Stayed 1 night

Friendly staff, beautiful location and very comfortable!

2

Daniel

Jul 22, 2025

·

Stayed 3 nights

THE WORST STAFF! The hotel looks like it would be a nice stay, until you meet the staff. I have never been treated so rudely in my life. DO NOT pay for the breakfast! The one day we actually got food it was 3 eggs that looked like soup. The other days they said they were out of food (after we waited for 45 min). The toiletries are completely empty in the room. When you ask if they can get filled, no one ever comes. The 6th time I asked both on the phone and in person, the front desk yelled at me "if you want them, then you can come to the desk and get them yourself!". I had already been to the desk twice that day. Seriously, the rudest staff I have ever experienced. It is not worth it. Stay somewhere that at least has some kind of customer service!

8

Bailey

Sep 21, 2022

·

Stayed 5 nights

The staff was very accommodating and the hotel was clean

6

Alice

Oct 3, 2025

·

Stayed 3 nights

The staff was very nice and the room was very clean. We did complain about the pool. The pool area wasn't clean and the swimming pool itself was dirty on the bottom. We mentioned that the first night and then again the second night - nothing was addressed regarding the pool. The decaying leaves had been picked up though. The lighting in the bathroom was more like a night light. Couldn't shave or put makeup on there. We were told that lighted mirrors were available at the front desk, which indicated Hilton was aware of this problem.

8

Beth

Dec 2, 2022

·

Stayed 1 night

Check in staff was great!

2

Mayra

Aug 31, 2025

·

Stayed 1 night

I had reservation but was not on system. Expedia called to give new confirmation number. They did not want to acept it.That If iwanted to stay I had to go through them wich was very expensive. Receptionist was very rude. I had to leave it was late and had Expedia help ne with reserving somewhere else. I was in a place i dud not not know

10

Donal

Dec 20, 2025

·

Stayed 1 night

The nicest staff I’ve ever experienced very helpful and very pleasant

10

Wanda

Sep 3, 2025

·

Stayed 1 night

The location, service, staff was top notch.

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AI-generated summary based on recent guest reviews

Location

Location is quiet and scenic by a pond or lake, set back from main roads. Dining and shopping are reachable by a short drive, but walkability is limited.

Related guest reviews

10

Medridget

Aug 8, 2025

·

Stayed 1 night

The property is tucked away in a quiet neighborhood.

10

Chris

Nov 6, 2025

·

Stayed 1 night

Great rooms in a great spot. Really nice lake around the property.

10

Isaac

Jun 28, 2025

·

Stayed 2 nights

Cool spot

10

Teresa

Sep 25, 2025

·

Stayed 1 night

Friendly staff, beautiful location and very comfortable!

2

Daniel

Jul 22, 2025

·

Stayed 3 nights

THE WORST STAFF! The hotel looks like it would be a nice stay, until you meet the staff. I have never been treated so rudely in my life. DO NOT pay for the breakfast! The one day we actually got food it was 3 eggs that looked like soup. The other days they said they were out of food (after we waited for 45 min). The toiletries are completely empty in the room. When you ask if they can get filled, no one ever comes. The 6th time I asked both on the phone and in person, the front desk yelled at me "if you want them, then you can come to the desk and get them yourself!". I had already been to the desk twice that day. Seriously, the rudest staff I have ever experienced. It is not worth it. Stay somewhere that at least has some kind of customer service!

6

Wallace

May 25, 2022

·

Stayed 5 nights

The lake and trees is a nice addition.

8

Janate

Jun 23, 2025

·

Stayed 1 night

The customer service, shower, and location were amazing! We enjoyed our stay!

10

John

Sep 27, 2025

·

Stayed 1 night

Property is very clean but showing some usage strains. Lots of restaurants and shopping within short driving distance. Room was quiet and clean. Pillows were almost too soft. Would prefer something a little to the medium firm side.

10

Wanda

Sep 3, 2025

·

Stayed 1 night

The location, service, staff was top notch.

4

Gregory

Jul 15, 2025

·

Stayed 1 night

Rooms are clean, the lighting in the bathrooms are dim, this place does have roaches. The in-house bar needs a bartender, he don’t know the difference between bourbon and vodka, like it’s his first day being around alcohol, nothing is close by within walking distance for eating or shopping, you have to drive to get anything since this place is hidden in the woods a mile and a half. EV charging is for other EVs other that a Tesla so make sure you have an adaptor and they charge .50 an hour and it’s a very slow charger

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AI-generated summary based on recent guest reviews

Dining

Dining feedback is inconsistent: breakfast availability and quality vary, and bar service is often slow. Not enough positive detail to identify consistent strengths.

Related guest reviews

10

Gerren

Jul 31, 2022

·

Stayed 1 night

Property was beautiful! love that they had a Ruth Chris inside of it, and it was within walking distance to the arena. but I believe it was overpriced.

8

Jayne E.

Dec 17, 2022

·

Stayed 19,342 nights

We had to leave too early on Thursday to have the hot breakfast. We were excited for it Friday. Got down to the dining room and found out there was no breakfast on Friday! Still not sure why there wasn’t. the front desk help was extremely friendly all the way through our trip!

2

Daniel

Jul 22, 2025

·

Stayed 3 nights

THE WORST STAFF! The hotel looks like it would be a nice stay, until you meet the staff. I have never been treated so rudely in my life. DO NOT pay for the breakfast! The one day we actually got food it was 3 eggs that looked like soup. The other days they said they were out of food (after we waited for 45 min). The toiletries are completely empty in the room. When you ask if they can get filled, no one ever comes. The 6th time I asked both on the phone and in person, the front desk yelled at me "if you want them, then you can come to the desk and get them yourself!". I had already been to the desk twice that day. Seriously, the rudest staff I have ever experienced. It is not worth it. Stay somewhere that at least has some kind of customer service!

4

Lawrence

Apr 5, 2025

·

Stayed 1 night

Well the fan in the bathroom did not work causing excessive humidity and my spouse hair responded to it. The bathroom tub was slippery and I fell. The tub faucet was loose. Then, ask for a late check out because my spouse had to redo their hair and was allowed 30 minutes. A not so positive stay. Additionally went to get coffee at 9:30 AM and the regular was out and I had to wait for more to be brewed. Not a good stay

8

Tameka

Jun 14, 2025

·

Stayed 1 night

The bar tender had multiple roles and that causes slow service. There was a weird smell in the first floor hallway.

4

Gregory

Jul 15, 2025

·

Stayed 1 night

Rooms are clean, the lighting in the bathrooms are dim, this place does have roaches. The in-house bar needs a bartender, he don’t know the difference between bourbon and vodka, like it’s his first day being around alcohol, nothing is close by within walking distance for eating or shopping, you have to drive to get anything since this place is hidden in the woods a mile and a half. EV charging is for other EVs other that a Tesla so make sure you have an adaptor and they charge .50 an hour and it’s a very slow charger

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AI-generated summary based on recent guest reviews

Month	Average price
January	$103
February	$119
March	$128
April	$124
May	$127
June	$124
July	$128
August	$122
September	$134
October	$135
November	$124
December	$103

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $213	18 $266	19 $261
20 $144	21 $140	22 $142	23	24 $178	25 $206	26 $176
27 $116	28 $113	29 $113	30 $117

Su	Mo	Tu	We	Th	Fr	Sa
				1 $128	2 $142	3 $142
4 $108	5 $114	6 $113	7 $117	8 $133	9 $147	10 $213
11 $133	12 $142	13 $115	14 $154	15 $178	16 $223	17 $149
18 $120	19 $115	20 $113	21 $117	22 $131	23 $233	24 $173
25 $114	26 $115	27 $161	28 $190	29 $190	30 $195	31 $147

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Junior Suite, 1 King Bed

Deluxe Room, 1 King Bed

Room, 1 King Bed

Suite, Accessible

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Room, 1 King Bed, Accessible

Room, 2 Queen Beds

Suite, 1 King Bed, Accessible (Mobility & Hearing)

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hilton Garden Inn Columbus

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Prices for upcoming dates