Hyatt Place Detroit/Auburn Hills
US$118
/ night
Avg. for September
Prices for Hyatt Place Detroit/Auburn Hills
Select dates to see prices and availability
US$118
/ night
Avg. for September
Monthly average prices
Nightly prices at Hyatt Place Detroit/Auburn Hills average US$100 in the cheapest month (February) and US$118 in the most expensive month (September), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$103 |
| February | US$100 |
| March | US$105 |
| April | US$106 |
| May | US$111 |
| June | US$114 |
| July | US$116 |
| August | US$116 |
| September | US$118 |
| October | US$110 |
| November | US$108 |
| December | US$102 |
J
F
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A
M
J
J
A
Sept · US$118
S
O
N
D
Most expensive: September (~US$118)
Cheapest: February (~US$100)
About this property
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Amenities
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Business amenities
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Dining
Satisfy your appetite at 24/7 Dining, a bistro which features a bar/lounge. Dining is also available at the coffee shop/cafe. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Rooms
Make yourself at home in one of the 127 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have designer toiletries and hair dryers.
Location
With a stay at Hyatt Place Detroit/Auburn Hills in Auburn Hills, you'll be in the business district, within a 10-minute drive of Great Lakes Crossing Outlets and Chrysler LLC Headquarters. This hotel is 2.3 mi (3.8 km) from Meadow Brook Theatre and 2.6 mi (4.2 km) from Oakland University.
What's nearby
Meadow Brook Theatre(2.1 Miles)
Oakland University(2.1 Miles)
Meadow Brook Hall(2.2 Miles)
Athletics Center O'Rena(2.2 Miles)
Fieldstone Golf Club of Auburn Hills(2.3 Miles)
Chrysler LLC Headquarters(2.5 Miles)
Meadow Brook Amphitheatre(2.9 Miles)
McLaren Oakland Hospital(3.2 Miles)
Mclaren Oakland(3.2 Miles)
The Crofoot(3.4 Miles)
Meadow Brook Music Festival(3.6 Miles)
Pontiac Creative Arts Center(3.7 Miles)
The Village Of Rochester Hills(3.7 Miles)
Pontiac General Hospital(4.2 Miles)
Bald Mountain State Recreation Area(5.2 Miles)
Pontiac, MI (PTK-Oakland County Intl.)(12.6 Miles)
Detroit, MI (DET-Coleman A. Young Municipal)(32.2 Miles)
Windsor, ON (YQG)(41.3 Miles)
Detroit Metropolitan Wayne County Airport (DTW)(46.2 Miles)
Parking
Restaurant
Swimming pool
Non-smoking rooms
Business centre
Dry cleaning
Location
1545 North Opdyke Road, Auburn Hills, Michigan, United States of America
Meadow Brook Theatre (2.1 Miles)
Oakland University (2.1 Miles)
Meadow Brook Hall (2.2 Miles)
Athletics Center O'Rena (2.2 Miles)
Fieldstone Golf Club of Auburn Hills (2.3 Miles)
Chrysler LLC Headquarters (2.5 Miles)
Room options
5
Room, Multiple Beds
Room details
2 Double Beds
and 1 Sofa Bed
Sleeps 5
360 ft²
Air ConditioningWi-Fi (Free)Separate Living Room
6
Room, 1 King Bed, Accessible
Room details
1 Extra-Large Double Bed
Sleeps 4
360 ft²
Air ConditioningWi-Fi (Free)Separate Living Room
6
Room, 2 Double Beds (Specialty)
Room details
2 Double Beds
Sleeps 5
360 ft²
Air ConditioningWi-Fi (Free)Separate Living Room
7
Room, 1 King Bed (Specialty)
Room details
1 Extra-Large Double Bed
Sleeps 4
360 ft²
Air ConditioningWi-Fi (Free)Separate Living Room
6
Standard Room, 1 King Bed with Sofa Bed
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 4
360 ft²
Air ConditioningWi-Fi (Free)Separate Living Room
5
Room, 1 King Bed, Accessible, Bathtub
Room details
1 Extra-Large Double Bed
Sleeps 4
360 ft²
Air ConditioningWi-Fi (Free)Separate Living Room
Guest reviews of Hyatt Place Detroit/Auburn Hills
7.2
Good
Based on 1,010 verified reviews
Who stays here?
Business
19%
Couple
21%
Family
42%
Group
12%
Solo
4%
What guests think
AI-generated summary based on recent guest reviews
Across reviews of Hyatt Place Detroit/Auburn Hills, guests highlight spacious rooms and generally friendly staff, plus a breakfast that many enjoy, while also reporting inconsistent cleanliness, dated areas, and maintenance troubles that affect comfort and reliability during stays.
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What guests think
Across reviews of Hyatt Place Detroit/Auburn Hills, guests highlight spacious rooms and generally friendly staff, plus a breakfast that many enjoy, while also reporting inconsistent cleanliness, dated areas, and maintenance troubles that affect comfort and reliability during stays.
Facilities draw mixed feedback: the indoor pool is frequently described as chilly, poorly maintained, or temporarily closed, and several guests found the advertised restaurant/bar closed or unavailable. Operational issues such as short staffing, slow or delayed check‑ins, key card or billing problems, and noise from other guests recur in a number of stays. Location is convenient for Great Lakes Crossing and local venues, though dining typically requires driving. Expect spacious value accommodations with uneven upkeep and operations.
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AI-generated summary based on recent guest reviews
Facilities
The indoor pool receives many complaints for being cold, murky, or closed, and pool towels can be scarce; several guests said the advertised restaurant/bar was closed or unavailable. Occasional elevator outages and broader power issues were also noted.
Related guest reviews
2
EMILY
3 Oct 2024
·
Stayed 4 nights
We were stuck in an elevator for almost 2 hours. We were forgotten about and passed off the 11 o’clock person left her shift. Maintenance was on premises and was never called. Fireman were not called until 45 minutes past no accountability at all. All employees are still employed, no incident report, no elevator technician very unsafe no district manager no phone calls. Nothing never again in the morning. The staff was using the elevators as well as the guests absolutely astonishing horrible.
We were stuck in an elevator for almost 2 hours. We were forgotten about and passed off the 11 o’clock person left her shift. Maintenance was on premises and was never called. Fireman were not called until 45 minutes past no accountability at all. All employees are still employed, no incident report, no elevator technician very unsafe no district manager no phone calls. Nothing never again in the morning. The staff was using the elevators as well as the guests absolutely astonishing horrible.
8
Carolyn
12 Aug 2025
·
Stayed 1 night
The room was very clean and comfortable. The breakfast was great! However the pool was in poor condition.
The room was very clean and comfortable. The breakfast was great! However the pool was in poor condition.
6
Katlynn
4 Jun 2025
·
Stayed 1 night
The staff and location was great. The pool was not well kept. The water was murky. There was a hot breakfast, which did have good options.
The staff and location was great. The pool was not well kept. The water was murky. There was a hot breakfast, which did have good options.
2
Kameron
9 Oct 2025
·
Stayed 1 night
Hotel did not have bar or restaurant like the advertised
Hotel did not have bar or restaurant like the advertised
4
Denise
26 Jan 2025
·
Stayed 2 nights
Pool not heated and hasn't been for nearly a year.
Pool not heated and hasn't been for nearly a year.
2
Kindi
27 Jan 2025
·
Stayed 2 nights
Pool out of order; not informed prior to our stay. Front desk staff was rude and said I should have checked the website.
Pool out of order; not informed prior to our stay. Front desk staff was rude and said I should have checked the website.
2
Melissa
25 Mar 2025
·
Stayed 2 nights
The pool in the picture is NOT the pool on the property. The pool this facility actually has is over chlorinated and poorly maintained. They are using a bandaid for tape. The doors to the outside are not sealed so the area itself is freezing. The pool is heated but when you get out be prepared to be very cold, very quickly. The vent is falling apart. The walls are cracked and all of the windows have frozen water on the inside, it is that cold! Lobby and breakfast are great. My room had dead flies on the window sill. My couch and carpet were all stained up. The luggage racks are so stained and disgusting. I opted to make multiple trips instead of using them.
The pool in the picture is NOT the pool on the property. The pool this facility actually has is over chlorinated and poorly maintained. They are using a bandaid for tape. The doors to the outside are not sealed so the area itself is freezing. The pool is heated but when you get out be prepared to be very cold, very quickly. The vent is falling apart. The walls are cracked and all of the windows have frozen water on the inside, it is that cold! Lobby and breakfast are great. My room had dead flies on the window sill. My couch and carpet were all stained up. The luggage racks are so stained and disgusting. I opted to make multiple trips instead of using them.
10
Michael
23 Jun 2025
·
Stayed 1 night
Staff was helpful. Pool is nothing like that picture obviously fake lighting it's quite dinghy and drab.
Staff was helpful. Pool is nothing like that picture obviously fake lighting it's quite dinghy and drab.
2
Charlie
1 Feb 2025
·
Stayed 2 nights
Booked a room so that my 12 year old daughter could swim for her birthday. Prior to booking, I called to make sure pool was available. I was told it would be open so I booked the room. On the day of checking in, came down that evening and was told pool was closed and would open up Saturday morning. Well Saturday came and was told they were waiting on a contractor to come out to fix the pool. I booked this room just for the pool, so imagine my frustrations. They were not transparent with me and were only interested in getting me to book a room. I asked to be refunded based on misleading information but they stated their cancellation policy. That definitely didn’t fit my situation but there was nothing else I could do. Never staying there again and definitely won’t get any recommendations from me.
Booked a room so that my 12 year old daughter could swim for her birthday. Prior to booking, I called to make sure pool was available. I was told it would be open so I booked the room. On the day of checking in, came down that evening and was told pool was closed and would open up Saturday morning. Well Saturday came and was told they were waiting on a contractor to come out to fix the pool. I booked this room just for the pool, so imagine my frustrations. They were not transparent with me and were only interested in getting me to book a room. I asked to be refunded based on misleading information but they stated their cancellation policy. That definitely didn’t fit my situation but there was nothing else I could do. Never staying there again and definitely won’t get any recommendations from me.
6
patricia
2 Oct 2025
·
Stayed 1 night
purposely chose for location & it had a restaurant/bar in it we thought we could meet out of town friends at but when we arrived it was closed & we were not informed ahead of time.
purposely chose for location & it had a restaurant/bar in it we thought we could meet out of town friends at but when we arrived it was closed & we were not informed ahead of time.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is mixed: while many rooms were described as clean, others reported stained carpets or linens, dust, leftover food/trash, pests, and dirty common areas like the pool/fitness spaces.
Related guest reviews
6
David
3 Sept 2025
·
Stayed 2 nights
Our room was dirty when we walked in the door. Food left in the fridge and crumbs all over the couch. Then no one stopped the children from running around at 12:30 in the morning. They knocked on all guests doors and ran up and down the hall. They should have been kicked out of the hotel. Then there were red ants all over in our room on the second floor. If you don’t clean the rooms ants will find a way to get there.
Our room was dirty when we walked in the door. Food left in the fridge and crumbs all over the couch. Then no one stopped the children from running around at 12:30 in the morning. They knocked on all guests doors and ran up and down the hall. They should have been kicked out of the hotel. Then there were red ants all over in our room on the second floor. If you don’t clean the rooms ants will find a way to get there.
6
Shannon
13 Jul 2025
·
Stayed 2 nights
This hotel was so dirty. Our room was so dusty the couch cushions were soiled. The beds and linens looked clean so we just dealt with it but housekeeping definitely needs to up their game. Elevators halls and gym were all dirty. Breakfast was par. Restaurant closed . Signs posted everywhere advertising the food we went to sit and they said sorry closed we are out of food. Advertised WiFi but wouldn’t give password. Won’t be staying there again. Guy at desk however was very friendly.
This hotel was so dirty. Our room was so dusty the couch cushions were soiled. The beds and linens looked clean so we just dealt with it but housekeeping definitely needs to up their game. Elevators halls and gym were all dirty. Breakfast was par. Restaurant closed . Signs posted everywhere advertising the food we went to sit and they said sorry closed we are out of food. Advertised WiFi but wouldn’t give password. Won’t be staying there again. Guy at desk however was very friendly.
6
Scott
29 Jun 2025
·
Stayed 1 night
Upon check in I was asked to fill out a credit card authorization form on paper. I expressed discomfort in doing so as this carries with it a high likelihood of identity fraud. The person at the front desk went to go ask his manager and came back to tell me that this is the only way as their credit card reader was not working. I was told that I could take the form back at check-out; however, at check-out when I asked for it, I was told I can't get it back b/c they need it in case there was damage to the room . . . The room itself is a different story. After going to bed at 10pm, I got back up b/c I forgot something and as soon as I turned on the light, a cockroach crawled onto the towel I had next to the bathroom sink. Disgusting. . .I went down and showed them pictures and they moved us to another room. This is the only remedy they offered though, which is not acceptable. I will not be staying here again. I would rather pay a bit more and stay at the Fairfield by Marriott in Rochester.
Upon check in I was asked to fill out a credit card authorization form on paper. I expressed discomfort in doing so as this carries with it a high likelihood of identity fraud. The person at the front desk went to go ask his manager and came back to tell me that this is the only way as their credit card reader was not working. I was told that I could take the form back at check-out; however, at check-out when I asked for it, I was told I can't get it back b/c they need it in case there was damage to the room . . . The room itself is a different story. After going to bed at 10pm, I got back up b/c I forgot something and as soon as I turned on the light, a cockroach crawled onto the towel I had next to the bathroom sink. Disgusting. . .I went down and showed them pictures and they moved us to another room. This is the only remedy they offered though, which is not acceptable. I will not be staying here again. I would rather pay a bit more and stay at the Fairfield by Marriott in Rochester.
10
Conway
27 Sept 2025
·
Stayed 1 night
the room is nice and clean
the room is nice and clean
4
Bonita
6 Mar 2024
·
Stayed 1 night
Spotted a bedbug
Spotted a bedbug
8
Arturo
14 Sept 2025
·
Stayed 1 night
Nice room. Mostly clean. The sheets and pillows had stains. Restroom was clean. Staff was friendly.
Nice room. Mostly clean. The sheets and pillows had stains. Restroom was clean. Staff was friendly.
4
Brianna
10 Nov 2023
·
Stayed 1 night
Room was not cleaned beforehand. Couch was disgusting and so was the floor. The place had not been vacuumed in awhile. Carpet was incredibly stained. Bathroom was ridiculously small.
Room was not cleaned beforehand. Couch was disgusting and so was the floor. The place had not been vacuumed in awhile. Carpet was incredibly stained. Bathroom was ridiculously small.
2
Laura
7 Sept 2025
·
Stayed 1 night
When we got there everything was down to check in WiFi. We finally got our room and I kid you not walked into our room was not cleaned at all. Bedding and pillows in the bathroom and shower bed was standing upright on the wall. Couch had nothing on it just the pull out bed part. Iron and blow drier on the floor. Garbage was full. They gave me a different room with two double beds didn’t have anymore rooms at all. We had a king size room. When we got into that one stains everyone on the grounds and cords hanging everywhere for the phones and tv the lights didn’t work on the one side of the room. They said they wouldn’t do refunds or compensate at all. Won’t stay in this hotel ever again.
When we got there everything was down to check in WiFi. We finally got our room and I kid you not walked into our room was not cleaned at all. Bedding and pillows in the bathroom and shower bed was standing upright on the wall. Couch had nothing on it just the pull out bed part. Iron and blow drier on the floor. Garbage was full. They gave me a different room with two double beds didn’t have anymore rooms at all. We had a king size room. When we got into that one stains everyone on the grounds and cords hanging everywhere for the phones and tv the lights didn’t work on the one side of the room. They said they wouldn’t do refunds or compensate at all. Won’t stay in this hotel ever again.
4
Marjorie
20 May 2025
·
Stayed 2 nights
The staff was very pleasant and apologetic. I killed 2 bugs in the bathroom. The bathroom ceiling was repaired previously but nrver repainted. The walls in the hallway were warped from water damage. Trash in the parking lot and on the ground at the side entrance. We were at this establishment for 3 days snd the trash was there the whole time. The beds were comfortable. The breakfast was good.
The staff was very pleasant and apologetic. I killed 2 bugs in the bathroom. The bathroom ceiling was repaired previously but nrver repainted. The walls in the hallway were warped from water damage. Trash in the parking lot and on the ground at the side entrance. We were at this establishment for 3 days snd the trash was there the whole time. The beds were comfortable. The breakfast was good.
2
Krysta
31 May 2024
·
Stayed 2 nights
The hotel was very dirty. The elevator buttons were held together by packing tape on our floor. Our room was very dirty upon arrival, the carpet had not been vacuumed in probably a long time. Not only was there crumbs all over, but the corners were packed with fuzzies and crumbs as well. The shower curtain had dark makeup lines on it, indicating that it had not been changed from the last person. The hotel ran out of coffee at breakfast, I asked if she could make me some from behind the counter but was told I would be charged and that I had free coffee in my room. We will not be back to this hotel, which is a shame because we do frequent the area for concerts and shopping.
The hotel was very dirty. The elevator buttons were held together by packing tape on our floor. Our room was very dirty upon arrival, the carpet had not been vacuumed in probably a long time. Not only was there crumbs all over, but the corners were packed with fuzzies and crumbs as well. The shower curtain had dark makeup lines on it, indicating that it had not been changed from the last person. The hotel ran out of coffee at breakfast, I asked if she could make me some from behind the counter but was told I would be charged and that I had free coffee in my room. We will not be back to this hotel, which is a shame because we do frequent the area for concerts and shopping.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are spacious with separate sitting areas and generally comfortable beds, though layouts often place the sink outside the toilet/shower. Some feel dated and have maintenance or noise issues from halls or nearby elevators.
Related guest reviews
6
Margaret
20 Jan 2025
·
Stayed 2 nights
Weren’t happy with the noise in hallways in evenings. Kids running in hallways knocking on our doors. Adults hanging out in hallways right outside our door very loud and inconsiderate.
Weren’t happy with the noise in hallways in evenings. Kids running in hallways knocking on our doors. Adults hanging out in hallways right outside our door very loud and inconsiderate.
8
Brenda
25 Mar 2025
·
Stayed 1 night
It was a very good stay. The roo. Was nice and roomy but definitely needs to be updated. Would definitely stay again.
It was a very good stay. The roo. Was nice and roomy but definitely needs to be updated. Would definitely stay again.
8
Sandra
2 Dec 2024
·
Stayed 2 nights
We had a "party" on the fourth floor that required the police to settle before midnight.....staff apologetic but the noise...yelling and running....was not comfortable. Would stay again...............
We had a "party" on the fourth floor that required the police to settle before midnight.....staff apologetic but the noise...yelling and running....was not comfortable. Would stay again...............
8
Jarra
5 Dec 2023
·
Stayed 1 night
Was hoping for a hottub in pool area. No luck. Also the pool room was COLD so skipped trying the pool. Breakfast was very good quality wise but limited selections. Quality was well above the average hotel bfast though. Room was very noisy (both plumbing and elevator nearby) i stay up pretty late and dont mind noise, but someone more sensitive to it would have a hard time sleeping for sure.
Was hoping for a hottub in pool area. No luck. Also the pool room was COLD so skipped trying the pool. Breakfast was very good quality wise but limited selections. Quality was well above the average hotel bfast though. Room was very noisy (both plumbing and elevator nearby) i stay up pretty late and dont mind noise, but someone more sensitive to it would have a hard time sleeping for sure.
10
Tracy
15 Sept 2025
·
Stayed 1 night
The room we stayed in was probably one of the nicest rooms we ever stayed in with so much space. It had a separate sitting area the nice couch and desk area. There was a small sink by the coffee pot in addition to a spacious bathroom. The bed was comfortable and we enjoyed the warm pool water. The price to stay was very reasonable. The Great Lakes Crossing Mall is within minutes from the hotel. We plan on staying there every time we travel to Ford Field to see a Lions game.
The room we stayed in was probably one of the nicest rooms we ever stayed in with so much space. It had a separate sitting area the nice couch and desk area. There was a small sink by the coffee pot in addition to a spacious bathroom. The bed was comfortable and we enjoyed the warm pool water. The price to stay was very reasonable. The Great Lakes Crossing Mall is within minutes from the hotel. We plan on staying there every time we travel to Ford Field to see a Lions game.
8
Anthony
17 Sept 2024
·
Stayed 3 nights
Rooms are very nice. Pillows could be better. Breakfast is actually pretty good. Overall above average.
Rooms are very nice. Pillows could be better. Breakfast is actually pretty good. Overall above average.
8
Ethan
1 Aug 2025
·
Stayed 3 nights
The room gave serial killer vibes and the door locked looked like it’s been roughed up quite the bit and barely worked, like if someone rammed into my door
The room gave serial killer vibes and the door locked looked like it’s been roughed up quite the bit and barely worked, like if someone rammed into my door
6
Jill
18 Dec 2024
·
Stayed 1 night
This property is dated but reflected in the price. I don’t like how the bathroom counter and sink are outside the bathroom right in front of the bed. The shower and toilet area are very small. Outside of this, the rooms are nice, beds are comfortable etc. Hotel is a bit dated but kept up. Price is right. Staff were very courteous and hotel offered a standard continental breakfast that was nice.
This property is dated but reflected in the price. I don’t like how the bathroom counter and sink are outside the bathroom right in front of the bed. The shower and toilet area are very small. Outside of this, the rooms are nice, beds are comfortable etc. Hotel is a bit dated but kept up. Price is right. Staff were very courteous and hotel offered a standard continental breakfast that was nice.
6
taylor
15 Apr 2025
·
Stayed 6 nights
We arrived for check in a little later than we hoped, 9:30pm to have to wait for a host to greet us. Took them about 10 minutes to finally show up and we realized they were sitting behind the pillar of the cafe area on their phone. Once we got into our room, we noticed it was a nice property but the pillows on the bed were small and looked like couch pillows. There was also water damage in the shower above the shower head. We only got our room cleaned once and that was on the fourth day after I asked housekeeping if the room was on their list. Late at night and early in the morning, other guests were so loud and disruptive that you would be awakened in the middle of the night. If I was to return to the area, I would probably look at other properties before giving this one a try,
We arrived for check in a little later than we hoped, 9:30pm to have to wait for a host to greet us. Took them about 10 minutes to finally show up and we realized they were sitting behind the pillar of the cafe area on their phone. Once we got into our room, we noticed it was a nice property but the pillows on the bed were small and looked like couch pillows. There was also water damage in the shower above the shower head. We only got our room cleaned once and that was on the fourth day after I asked housekeeping if the room was on their list. Late at night and early in the morning, other guests were so loud and disruptive that you would be awakened in the middle of the night. If I was to return to the area, I would probably look at other properties before giving this one a try,
10
Dawn
26 Aug 2025
·
Stayed 1 night
The room was. Big and spacious and even though I was in town I felt like I was on vacation
The room was. Big and spacious and even though I was in town I felt like I was on vacation
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AI-generated summary based on recent guest reviews
Service
Many guests praise friendly, accommodating staff, but frequent short‑staffing leads to slow check‑ins, communication gaps, and unresolved issues such as billing errors or key card problems.
Related guest reviews
10
Ed
9 Sept 2025
·
Stayed 1 night
Fabulous facility. Employees were friendly, kind, and helpful.
Fabulous facility. Employees were friendly, kind, and helpful.
2
Richard
21 Sept 2025
·
Stayed 1 night
I was very disappointed in the Hyatt. I was billed twice for my stay off my debit card. The money was all planned out for the concert and our stay. Well with them billing me twice ruined it so I wasn't able to go to the concert that night. The whole reason for me staying here was I've been here before many times and this is by far the worst stay ever for me. Very DISAPPOINTING 😞 😕
I was very disappointed in the Hyatt. I was billed twice for my stay off my debit card. The money was all planned out for the concert and our stay. Well with them billing me twice ruined it so I wasn't able to go to the concert that night. The whole reason for me staying here was I've been here before many times and this is by far the worst stay ever for me. Very DISAPPOINTING 😞 😕
6
Emilie
9 May 2025
·
Stayed 1 night
It was an average stay. We were excited to stay here with our kids for their first stay. Check in took about 30 minutes as there was only one person at the front and she was dealing with another customer. After a 3.5 hour drive with three toddlers, it wasn’t the greatest experience but it’s understandable . The front desk lady told us breakfast would be served until 10 am. We go down in the morning 10 after 9 and it’s all put away. The new front desk person said it’s only open till 9 on weekdays.not 10. These things were just inconvenient. I’ll go back to staying at marriot properties.
It was an average stay. We were excited to stay here with our kids for their first stay. Check in took about 30 minutes as there was only one person at the front and she was dealing with another customer. After a 3.5 hour drive with three toddlers, it wasn’t the greatest experience but it’s understandable . The front desk lady told us breakfast would be served until 10 am. We go down in the morning 10 after 9 and it’s all put away. The new front desk person said it’s only open till 9 on weekdays.not 10. These things were just inconvenient. I’ll go back to staying at marriot properties.
8
Courtney
25 Jun 2023
·
Stayed 1 night
I was unimpressed by the check in process. We arrived at 3:45 and were told we didn’t have a room ready, even though check in was at 3:00. The front desk staff gave us no indication of why rooms weren’t ready and couldn’t provide any details as to when our room would be ready. We ultimately agreed to a different room than we had paid for because we were in a hurry to leave for a wedding. The room we had ended being very nice but I was quite frustrated by the poor communication and lack of friendly service.
I was unimpressed by the check in process. We arrived at 3:45 and were told we didn’t have a room ready, even though check in was at 3:00. The front desk staff gave us no indication of why rooms weren’t ready and couldn’t provide any details as to when our room would be ready. We ultimately agreed to a different room than we had paid for because we were in a hurry to leave for a wedding. The room we had ended being very nice but I was quite frustrated by the poor communication and lack of friendly service.
10
Toni
29 Sept 2025
·
Stayed 1 night
Great location Super friendly staff
Great location Super friendly staff
2
Celeste
4 Aug 2025
·
Stayed 1 night
This was our first and last time staying at a Hyatt hotel. I was booked twice for my stay at check in. Then when I went down to the front desk to inquire, the clerk was sitting off away from the counter on a personal call. They continued the personal call while I was asking questions and then finally told the person “let me call you back”, he proceeded to tell my husband that being charged twice was “not a big deal”. This infuriated my husband because he proceeded to tell us how in addition to our room charges happening to several people, our room key card would not allow us to enter our room. The guest in line behind us told us that it happened to them as well. As we exited the building the trash was overflowing, cereal was in the driveway, cigarette butts we scattered on the sidewalks and the entrance and there were pizza boxes sitting in front of the elevator for approximately 10 hrs. Management should schedule additional staff to accommodate the cleanliness, guest inquiries, and train them on how to de-escalate because the more he talked the angrier it made everyone!
This was our first and last time staying at a Hyatt hotel. I was booked twice for my stay at check in. Then when I went down to the front desk to inquire, the clerk was sitting off away from the counter on a personal call. They continued the personal call while I was asking questions and then finally told the person “let me call you back”, he proceeded to tell my husband that being charged twice was “not a big deal”. This infuriated my husband because he proceeded to tell us how in addition to our room charges happening to several people, our room key card would not allow us to enter our room. The guest in line behind us told us that it happened to them as well. As we exited the building the trash was overflowing, cereal was in the driveway, cigarette butts we scattered on the sidewalks and the entrance and there were pizza boxes sitting in front of the elevator for approximately 10 hrs. Management should schedule additional staff to accommodate the cleanliness, guest inquiries, and train them on how to de-escalate because the more he talked the angrier it made everyone!
10
Scott
20 Jan 2025
·
Stayed 1 night
Easy check-in process and extremely friendly staff.
Easy check-in process and extremely friendly staff.
6
Chad
25 Aug 2025
·
Stayed 1 night
We had to wait about 45min (at around 530pm) to check in due to the lack of available rooms regardless of our booking well in advance. Staff had to get caught up on cleaning/prep so I’m not sure if it was a lack of staffing or what the issue was. Dinner plans were delayed due to the check in. Pool was out of towels
We had to wait about 45min (at around 530pm) to check in due to the lack of available rooms regardless of our booking well in advance. Staff had to get caught up on cleaning/prep so I’m not sure if it was a lack of staffing or what the issue was. Dinner plans were delayed due to the check in. Pool was out of towels
10
Heather
29 Sept 2024
·
Stayed 2 nights
Great room, friendly staff.
Great room, friendly staff.
4
Heather
26 Aug 2025
·
Stayed 1 night
Honestly the experience was not a great one the poor staff was BEYOND OVERWORKED working 16 hour shifts only 3 house keepers 1 maintenance person they were not able to get people checked in on time due to no rooms being ready. The hotel was NOT clean clearly because they have no staff to do so the floors , halls just looked awful. The starbucks coffee machine stopped working front desk was trying to run bar and front desk all by himself the snack bar barely had anything in it to purchase if we wanted to purchase it. Honestly I felt horrible for the employees getting yelled at. The room was clean I will at least say that . Overall very let down by a hyatt!
Honestly the experience was not a great one the poor staff was BEYOND OVERWORKED working 16 hour shifts only 3 house keepers 1 maintenance person they were not able to get people checked in on time due to no rooms being ready. The hotel was NOT clean clearly because they have no staff to do so the floors , halls just looked awful. The starbucks coffee machine stopped working front desk was trying to run bar and front desk all by himself the snack bar barely had anything in it to purchase if we wanted to purchase it. Honestly I felt horrible for the employees getting yelled at. The room was clean I will at least say that . Overall very let down by a hyatt!
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AI-generated summary based on recent guest reviews
Location
Convenient for Great Lakes Crossing and concert venues like Pine Knob and Meadow Brook with easy highway access; several reviews note limited walkable dining, so most guests drive.
Related guest reviews
10
Casey
11 Aug 2025
·
Stayed 1 night
Very close to Meadow Brook Amphitheatre. Staff was very considerate and friendly.
Very close to Meadow Brook Amphitheatre. Staff was very considerate and friendly.
10
Jennifer
23 Jun 2024
·
Stayed 1 night
Exceeded expectations. Great hotel, easy to find, close to Pine Knob Amphitheatre. Room was spacious, beds were comfortable. Nice sitting area. The only thing that was a bit weird was the bathroom layout. The Shower/Toilet area was a bit cramped. Not a big deal at all. Definitely is my hotel of choice when attending concerts at Pine Knob or visiting Great Lakes Crossings Mall.
Exceeded expectations. Great hotel, easy to find, close to Pine Knob Amphitheatre. Room was spacious, beds were comfortable. Nice sitting area. The only thing that was a bit weird was the bathroom layout. The Shower/Toilet area was a bit cramped. Not a big deal at all. Definitely is my hotel of choice when attending concerts at Pine Knob or visiting Great Lakes Crossings Mall.
10
WAYNE
6 Oct 2023
·
Stayed 1 night
good location for clients visit in area.
good location for clients visit in area.
10
Cara
25 Mar 2025
·
Stayed 1 night
Very clean and close to shopping
Very clean and close to shopping
8
Bruce
22 Jul 2024
·
Stayed 3 nights
Decent location for the Detroit area, quick access to the highways into town and around the area. Eating aailable but driving distance.
Decent location for the Detroit area, quick access to the highways into town and around the area. Eating aailable but driving distance.
10
Eric
10 Nov 2024
·
Stayed 1 night
Hotel is near the outlet mall.
Hotel is near the outlet mall.
6
Vera
25 Aug 2024
·
Stayed 2 nights
There wasn't anywhere we could walk to...we had to drive everywhere.
There wasn't anywhere we could walk to...we had to drive everywhere.
10
Krystal
26 Aug 2024
·
Stayed 1 night
What stuck out the most was how close it was to the mall which is where we were for our vacation. I also enjoyed the breakfast potatoes, perfectly crispy.
What stuck out the most was how close it was to the mall which is where we were for our vacation. I also enjoyed the breakfast potatoes, perfectly crispy.
10
Tracy
15 Sept 2025
·
Stayed 1 night
The room we stayed in was probably one of the nicest rooms we ever stayed in with so much space. It had a separate sitting area the nice couch and desk area. There was a small sink by the coffee pot in addition to a spacious bathroom. The bed was comfortable and we enjoyed the warm pool water. The price to stay was very reasonable. The Great Lakes Crossing Mall is within minutes from the hotel. We plan on staying there every time we travel to Ford Field to see a Lions game.
The room we stayed in was probably one of the nicest rooms we ever stayed in with so much space. It had a separate sitting area the nice couch and desk area. There was a small sink by the coffee pot in addition to a spacious bathroom. The bed was comfortable and we enjoyed the warm pool water. The price to stay was very reasonable. The Great Lakes Crossing Mall is within minutes from the hotel. We plan on staying there every time we travel to Ford Field to see a Lions game.
10
Pieter
14 Nov 2023
·
Stayed 2 nights
We felt very comfortable and safe. Very close to a big mall, Great Lakes crossing. Easy to find.
We felt very comfortable and safe. Very close to a big mall, Great Lakes crossing. Easy to find.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is often praised for hot items and variety, but some guests found food cold, not replenished, or ending early. Multiple reviews reported no functioning on‑site restaurant/bar despite expectations.
Related guest reviews
4
Ann
5 Dec 2022
·
Stayed 19,330 nights
The rooms are very nice. The breakfast is a joke. There were very few options and the few that were there were never refilled. At exactly 10 am someone appeared to shut everything down and give you dirty looks if you are still making your plate. It was a little extreme for a weekend. Towels in my room were dirty. Shower gel was empty and instead of having someone go up and refill it we were given a bottle to do it ourselves. Customer Service is definitely not a priority at this location.
The rooms are very nice. The breakfast is a joke. There were very few options and the few that were there were never refilled. At exactly 10 am someone appeared to shut everything down and give you dirty looks if you are still making your plate. It was a little extreme for a weekend. Towels in my room were dirty. Shower gel was empty and instead of having someone go up and refill it we were given a bottle to do it ourselves. Customer Service is definitely not a priority at this location.
10
Heather
22 Sept 2025
·
Stayed 2 nights
The breakfast was great, there was a lot of options and fresh fruit. The price of the room was also a huge bonus. This was one of the best places we've stayed in. We'll definitely be back. The staff was friendly and very accommodating.
The breakfast was great, there was a lot of options and fresh fruit. The price of the room was also a huge bonus. This was one of the best places we've stayed in. We'll definitely be back. The staff was friendly and very accommodating.
2
Kameron
9 Oct 2025
·
Stayed 1 night
Hotel did not have bar or restaurant like the advertised
Hotel did not have bar or restaurant like the advertised
2
Christopher
9 May 2023
·
Stayed 1 night
Remote didn't work, hot water literally took 10 minutes before shower was hot. Noisy refrigerator. No restaurant as advertised. Bar was a joke because concierge was also single bar tender. Room keys didn't work. Nothing nearby for food. Run down and dirty
Remote didn't work, hot water literally took 10 minutes before shower was hot. Noisy refrigerator. No restaurant as advertised. Bar was a joke because concierge was also single bar tender. Room keys didn't work. Nothing nearby for food. Run down and dirty
10
Kevin
22 Jun 2024
·
Stayed 1 night
Clean and good breakfast
Clean and good breakfast
10
Julie
30 Mar 2024
·
Stayed 1 night
The hotel was very clean. The front desk was very helpful. I especially liked the breakfast. It did not state in the description that it had a hot breakfast, but it did. They had eggs and potatoes (that were crispy and seasoned just right). They had waffles (that they made-you don't have to make them yourself) and fruit and a lot of great options for breakfast. I did not go in the pool but I saw many families that did and they all looked very happy.
The hotel was very clean. The front desk was very helpful. I especially liked the breakfast. It did not state in the description that it had a hot breakfast, but it did. They had eggs and potatoes (that were crispy and seasoned just right). They had waffles (that they made-you don't have to make them yourself) and fruit and a lot of great options for breakfast. I did not go in the pool but I saw many families that did and they all looked very happy.
4
Kerri
27 Dec 2022
·
Stayed 19,347 nights
I can't begin to express my disappointment with our stay. The person checking us in may have said 3 words to us during the entire check-in process and mumbled to himself most of the time. Breakfast was never fully stocked, I asked for syrup 2 of the 4 mornings. They had eggs one day and out all the rest. They had breakfast meat 1 day. They had coffee everyday and hot water for tea 1 day. My family never got enough to eat and we ended up going to breakfast. They never cleaned our room and we had to put the overflowing trash and used towels in the hallway and ask for more. Never was it mentioned that we had to call for room service for a 4 day stay. My poor assumption was they would know that 4 people can't use the same 4 towels for 4 days! My son stepped on a broken sewing needle in the room and I had to pull it out of his foot. The beds are a rock so if you like a firm mattress, this is the place for you. The pool was nice and clean as was the facility it's self.
I can't begin to express my disappointment with our stay. The person checking us in may have said 3 words to us during the entire check-in process and mumbled to himself most of the time. Breakfast was never fully stocked, I asked for syrup 2 of the 4 mornings. They had eggs one day and out all the rest. They had breakfast meat 1 day. They had coffee everyday and hot water for tea 1 day. My family never got enough to eat and we ended up going to breakfast. They never cleaned our room and we had to put the overflowing trash and used towels in the hallway and ask for more. Never was it mentioned that we had to call for room service for a 4 day stay. My poor assumption was they would know that 4 people can't use the same 4 towels for 4 days! My son stepped on a broken sewing needle in the room and I had to pull it out of his foot. The beds are a rock so if you like a firm mattress, this is the place for you. The pool was nice and clean as was the facility it's self.
6
Suzette
18 Aug 2025
·
Stayed 1 night
It was nice, clean. Good location for our needs. Below rating for breakfast. Not good. We had to get something to eat when we left. Coffee was not good that was provided with breakfast. They did have a Starbucks counter to buy $5 coffee. That does not set well when breakfast should include good coffee.
It was nice, clean. Good location for our needs. Below rating for breakfast. Not good. We had to get something to eat when we left. Coffee was not good that was provided with breakfast. They did have a Starbucks counter to buy $5 coffee. That does not set well when breakfast should include good coffee.
10
Abigail
12 May 2025
·
Stayed 1 night
Very clean and nice property. The breakfast was great! All staff I encountered were friendly and helpful.
Very clean and nice property. The breakfast was great! All staff I encountered were friendly and helpful.
6
patricia
2 Oct 2025
·
Stayed 1 night
purposely chose for location & it had a restaurant/bar in it we thought we could meet out of town friends at but when we arrived it was closed & we were not informed ahead of time.
purposely chose for location & it had a restaurant/bar in it we thought we could meet out of town friends at but when we arrived it was closed & we were not informed ahead of time.
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AI-generated summary based on recent guest reviews
6
Kyle
2 weeks ago
·
Stayed 3 nights
Overall okay stay. Staff was nice and rooms were clean.
Overall okay stay. Staff was nice and rooms were clean.
10
Tammy
2 weeks ago
·
Stayed 1 night
It was a relaxing place to hang out with our daughter before moving her into college. Space for everyone to have their own time. Close to the college and other stores/food. Definitely staying here again to visit.
It was a relaxing place to hang out with our daughter before moving her into college. Space for everyone to have their own time. Close to the college and other stores/food. Definitely staying here again to visit.
6
Michael
19 Aug 2026
·
Stayed 1 night
The staff was very pleasant and helpful. The hotel shouldn't be labeled a Hyatt Hotel until it gets a really good update. A lot of old stuff. Hallways, rooms, elevator creaked a lot. Front door was noisy. Felt more like an older Quality Inn.
The staff was very pleasant and helpful. The hotel shouldn't be labeled a Hyatt Hotel until it gets a really good update. A lot of old stuff. Hallways, rooms, elevator creaked a lot. Front door was noisy. Felt more like an older Quality Inn.
4
Jazzmin
14 Aug 2026
·
Stayed 2 nights
The rooms just wasn’t cleaned to my liking. The floors were dirty full on stains. Had nets in the room. Bathroom (floor and tub could’ve been cleaner.
The rooms just wasn’t cleaned to my liking. The floors were dirty full on stains. Had nets in the room. Bathroom (floor and tub could’ve been cleaner.
10
Trent
9 Aug 2026
·
Stayed 3 nights
Great place to stay! No complaints!
Great place to stay! No complaints!
Property policies
Check-in
Check-out
From 15:00 to 01:00
Before 12:00
FAQs about Hyatt Place Detroit/Auburn Hills
Is parking available at the property?
Free self-parking is available on-site.
What type of breakfast is offered and what are the serving hours?
A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
What are the standard check-in and check-out times?
Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.
What accessibility features are available for guests with disabilities?
The property offers step-free entrances, wheelchair-accessible facilities, and elevators. Accessible rooms and bathrooms are also available.
Where is the property located in relation to key landmarks?
The hotel is situated in the business district of Auburn Hills, within a 10-minute drive of Great Lakes Crossing Outlets and Chrysler LLC Headquarters. It is approximately 2.3 miles from Meadow Brook Theatre and 2.6 miles from Oakland University.
Does the property have a swimming pool?
Yes, there is an indoor swimming pool available for guests.
What are the policies for guests staying with children?
Children stay free when occupying the parent or guardian's room, using existing bedding.
What are the policies regarding extra beds and cribs?
The property offers cribs, but availability is subject to request and confirmation. There may be additional fees associated with extra beds.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-19: 163.19865742340087USD
- 2026-09-20: 143.96999248275756USD
- 2026-09-21: 150.96999128570556USD
- 2026-09-22: 130.96999345474242USD
- 2026-09-23: 118.90784778366088USD
- 2026-09-24: 121.90198456115722USD
- 2026-09-25: 118.90784778366088USD
- 2026-09-26: 118.90784778366088USD
- 2026-09-27: 110.70544930343627USD
- 2026-09-28: 115.04089293823242USD
- 2026-09-29: 118.96999300460814USD
- 2026-09-30: 118.96999300460814USD
- 2026-10-01: 135.9699951019287USD
- 2026-10-02: 135.9699951019287USD
- 2026-10-03: 135.9699951019287USD
- 2026-10-04: 135.9699951019287USD
- 2026-10-05: 135.9699951019287USD
- 2026-10-06: 135.9699951019287USD
- 2026-10-07: 135.9699951019287USD
- 2026-10-08: 136.06457038955688USD
- 2026-10-09: 135.9699951019287USD
- 2026-10-10: 135.9699951019287USD
- 2026-10-11: 135.9699951019287USD
- 2026-10-12: 135.9699951019287USD
- 2026-10-13: 135.9699951019287USD
- 2026-10-14: 144.6660347213745USD
- 2026-10-15: 135.9699951019287USD
- 2026-10-16: 135.9699951019287USD
- 2026-10-17: 135.9699951019287USD
- 2026-10-18: 135.9699951019287USD
- 2026-10-19: 136.06457038955688USD
- 2026-10-20: 143.32654072494506USD
- 2026-10-21: 135.9699951019287USD
- 2026-10-22: 135.9699951019287USD
- 2026-10-23: 135.9699951019287USD
- 2026-10-24: 136.06457038955688USD
- 2026-10-25: 135.9699951019287USD
- 2026-10-26: 135.9699951019287USD
- 2026-10-27: 135.9699951019287USD
- 2026-10-28: 136.06457038955688USD
- 2026-10-29: 136.06457038955688USD
- 2026-10-30: 135.9699951019287USD
- 2026-10-31: 135.9699951019287USD
- 2026-11-01: 107.15760176010131USD
- 2026-11-02: 101.96999966506958USD
- 2026-11-03: 105.96999397659302USD
- 2026-11-04: 105.96999397659302USD
- 2026-11-05: 101.96999966506958USD
- 2026-11-06: 122.05592885284423USD
- 2026-11-07: 118.99999716567993USD
- 2026-11-08: 105.96999397659302USD
- 2026-11-09: 101.96999966506958USD
- 2026-11-10: 106.04707121582031USD
- 2026-11-11: 109.96999704589842USD
- 2026-11-12: 116.04814295959471USD
- 2026-11-13: 110.96999562377928USD
- 2026-11-14: 110.96999562377928USD
- 2026-11-15: 102.03950142288207USD
- 2026-11-16: 107.99999529342651USD
- 2026-11-17: 106.04707121582031USD
- 2026-11-18: 105.96999397659302USD
- 2026-11-19: 101.96999966506958USD
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
You'll be required to pay the following fully refundable deposit.
Deposit: USD 250.00 per accommodation, per stay
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a smoke detector
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
- This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
- Children stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The photos in this description reflect the brand standard and are provided for illustrative purposes only.
- A car is recommended for transportation to and from this property.
- Guests can access their rooms with a mobile device.
- Pet fee: USD 100 per accommodation, per stay (maximum USD 250 per stay) plus USD 100 one-time cleaning fee
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Non-smoking rooms
Business centre
Dry cleaning
Services
Business centre
Dry cleaning
Housekeeping
Banquet facilities
Safe-deposit box
Luggage storage
Express check-in/check-out
24-Hour Front Desk
Concierge Services
Parking
Parking
Free parking
Parking Onsite
General
Restaurant
Non-smoking rooms
Packed lunches
Family room
Snack Bar/Deli
Activities
Swimming pool
Pool indoor
Pool (Indoor)
Fitness Center (nearby)
Internet
Free wi-fi