Hyatt Place Charlotte Airport Billy Graham Parkway

Excellent breakfast with wide selections , highly recommend. My only concern was when we checked in we’re told there would be an additional $12 parking fee for self parking in their parking lot. When I protested & said I didn’t remember having been made aware of that prior to booking, they graciously recinded the charge. Staff friendly & professional& large clean room with large sitting room area which was unexpected. Only complaint is the bathroom was very small.

Very clean! Staff was great! Room was very spacious! Will stay here again!

Be aware there is a $10 parking charge for self parking. And you have to scan a QR code at the check in desk, go online to fill out a form including tag info, care make & model and credit card info. It was 9pm, I was tired, not expecting to do something like this and it impacted my whole sense of the hotel. Breakfast was okay - oatmeal with a wide choice of toppings was the best. Otherwise mystery meat and eggs unimpressive. For the price and area I hope for better.

Adriana at reception helped me out! Wonderful service!

Super friendly and helpful staff. Breakfast was good. Wished we could have stayed at the facility longer.