Is parking available at the property?

Yes, free self-parking is available on-site. However, parking is limited.

Does the hotel allow pets?

Yes, pets are allowed with a fee of USD 30.00 per pet, per night. A pet deposit of USD 100.00 per stay is also required. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in time is at 3:00 PM, and check-out time is at 11:00 AM. Early or late check-in/check-out may be available upon request and may incur additional charges.

What accessibility features does the hotel offer?

The property has limited wheelchair accessibility, including accessible facilities in public areas and rooms.

Where is the hotel located in relation to local attractions?

The hotel is located in Historic Downtown La Crosse, within a 5-minute drive of the Mississippi River and the University of Wisconsin-La Crosse. Nearby attractions include Riverside Park and La Crosse Center, both approximately 0.3 km away.

Stay at Pearl Street Hotel in La Crosse

Average nightly price at Pearl Street Hotel & Suites by month, last 12 months (USD)
Month	Average price
January	US$167
February	US$296
March	US$150
May	US$664
October	US$180
November	US$110
December	US$107

What guests think

Reviews of Pearl Street Hotel describe a very central, walkable location and generally friendly staff, alongside an aging property with inconsistent upkeep, where some rooms are clean and comfortable while others show wear, maintenance problems, and occasional cleanliness lapses.

Facilities are limited: the pool and hot tub are frequently closed, the on-site bar/restaurant is usually not operating, the gym is small and warm, and most parking relies on the adjacent ramp with hotel validation, with breakfast basic or unavailable. Guests note spacious layouts and comfortable beds, but recurring complaints include thin walls and nighttime street noise, temperamental AC or hot water, and missing toiletries in dispensers. Overall, expect a convenient downtown base with uneven quality and amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool and hot tub are often closed; bar/restaurant generally not operating. Gym is small and warm, and parking mainly uses the adjacent ramp with validation; some facility issues (e.g., laundry dryer, leaks) reported during renovations/transition.

Related guest reviews

8

Anna

6 Jul 2025

·

Stayed 1 night

The hotel is very basic, previously a Holiday Inn. Location is wonderful, but pool is no longer in service and neither is bar/restaurant. Also no breakfast. Was fine for us, but single a no frill hotel. Joel was clean and check in was quick. Parking is a half block away in a parking ramp.

4

Carrie

14 Jul 2025

·

Stayed 3 nights

We loved the location of the property. Parking was good and check-in was easy. The beds were comfortable and there was a fridge/microwave combo. That's where the positives ended. The bar/restaurant never opened in the 4 days we were there, so I assume it is permanently closed. We stayed in room 214. The only place we had a garbage can was in the bathroom which was weird but not a deal breaker. The walls are very thin and you hear everything happening in the hallway. Bathroom- Our tub did not drain quickly, so when you took a shower, the tub filled with water. The toilet bowl had a black ring around the water line and underside rim. The floor tiles were all loose in the bathroom, so they shifted when you walked. The gym- The A/C unit was not working, so it was extremely hot. There were ceiling tiles missing. Nothing was available to wipe down machines or weights when finished. No water fountain to fill water bottle. Only chose to use the gym for a short time and went elsewhere for other days. If was ok if you are just looking for a place to lay your head with great location. I will would not stay here again.

2

Chad

28 Sept 2025

·

Stayed 2 nights

The beds had two different comforters. The soap dispensers were empty. The exercise room was a complete joke. The size of a closet. The pool was nowhere to be found. The restaurant was closed.The room down the hall had its door broken and left wide open all night. The person running the front desk was basically running everything by himself. It was so disappointing for what you charge! The elevators were filthy. There were so many things that were wrong it’s hard to name them all.

8

Jolene

20 Oct 2025

·

Stayed 2 nights

Convenient location to many activities & restaurants down town. Pool area closed during our stay which was a bit disappointing. Service was good, helpful at check in & housekeeping checked in during our stay. Tiles loose on bathroom floor, visible mold on shower curtain, & stcky area on carpet near work station in our room.

6

Danny

11 Oct 2025

·

Stayed 1 night

The pool/spa closed, not noted during reservation, hotel bar closed. No lock on bathroom door, things seem to be in general disrepair.

4

Landon

12 Oct 2024

·

Stayed 1 night

Pool and hot tub were out of order

8

Frederick

15 Jul 2025

·

Stayed 1 night

This worked out great for us. The location was perfect. Easy walk to Riverside Park. The only improvements could be the tub/shower (which needed replacement) , the Gym (which needed air conditioning) and the air vents in the hall (which needed cleaning). Staff, location and price made this a 4 for me.

6

PETER

20 May 2025

·

Stayed 1 night

No pool

4

Roger

20 Sept 2024

·

Stayed 2 nights

Water was coming out of the ceiling all down the hallway. There as a short shower earlier in the day, but nothing that would create such a problem. All that was done is they placed garbage bins under some of the leaks. Also, your advertising states a bar on site, it was never open over our 2 night stay.

8

David

14 Nov 2025

·

Stayed 1 night

Room was fine. Great location downtown. If the parking lot is full, you can park in the ramp next door for free. General upkeep is lacking. Light bulbs burnt out, caulk cracking, no stoppers in the drains.

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Cleanliness

Cleanliness is mixed: several guests found clean rooms, but many report mold or grime in bathrooms, odors, dust, stained bedding, and inconsistent stocking.

Related guest reviews

4

Josh

11 Sept 2025

·

Stayed 1 night

Room was dirty, bathroom had terrible mold, light fixture on bed wouldn’t turn off and if you tried it would shock you, stains on bedding and pillows. I also was upset when two different people came to the room prior to the checkout time asking if we were checking out yet.

2

Joe

20 Oct 2025

·

Stayed 1 night

BED BUGS. Horrible hotel Dirty Do not stay here

4

Cindy

1 Jun 2025

·

Stayed 1 night

The hotel looked like it had been condemned . It smelled awful . Thankfully the room did not smell and the bed was comfortable. Will not go back

4

Susan

3 Nov 2025

·

Stayed 1 night

Room has not been cared for over time- less than ideal for cleanliness. Lighting in bathroom not updated/replaced.

10

Steven

20 Dec 2024

·

Stayed 1 night

Sparkling clean. New owners are doing major repair of a facility that had previously been ignored.

10

Debra

25 Aug 2025

·

Stayed 3 nights

My stay was good. Location, cleanliness of the room was good. The sink didn't drain in the bathroom but minor. Quiet - good rest at night

4

Margaret

4 Aug 2025

·

Stayed 2 nights

Incredibly loud rooms, could hear every time toilet next to us flushed all night. Room on back side of the hotel REEKED of Chinese food from neighboring restaurant. There were fights and loud bar yelling behind the hotel both nights 1130p-245a. Mold in the bathroom, shower curtain was dirty, tub had hair not ours in it upon arrival, sticky carpet, loose bathroom tiles, dirt in all corners, tv had no cable. The only minor plus was bed was comfortable and location was a good walking distance to the main downtown attractions.

4

Lena

5 Nov 2025

·

Stayed 1 night

The phone in the room didn’t work. The WiFi didn’t work, only down by the reception area. Toilet was dirty, the shower curtain had soap scum pink on it. The area/location was perfect.

4

Stephen

26 Oct 2025

·

Stayed 1 night

Burned out bulb, bath exhaust fan not working, shower walls not clean, no bath soap

4

Renee

4 Aug 2024

·

Stayed 1 night

The hotel had a funny odor to it. Room was ok but not the cleanest. Lots of little things that needed to be fixed throughout the property. It needs a good overhaul and it would be great.

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Rooms

Rooms are spacious with comfortable beds, but many feel dated and show maintenance issues (TVs, lights, AC, shower temperature) and noise from thin walls or the lively area. Wi-Fi reliability is inconsistent in some rooms.

Related guest reviews

6

Logan

18 Aug 2025

·

Stayed 1 night

The check in process was smooth, and parking was plentiful and free in the ramp with validation from the hotel. Small selection of chips and drinks for purchase. The room had been cleaned, but overall was in need of a remodel. Many things were old, broken, cracked, etc .. overall, it wasn't enough to bring to the staff for immediate attention - because there wasn't really anything that could be done in the moment. It was an average room, with dated and VERY worn touches that was an adequate stopover for one night. The price paid reflected this condition (vs the competition) and we would consider staying again for a similar price, however we would weigh all options first.

10

Amy

3 Sept 2025

·

Stayed 1 night

Spacious room and friendly staff. Loved how close it was to the La Crosse Center and downtown restaurants.

10

Anna

15 Jun 2025

·

Stayed 1 night

Room was huge inclunding living room separate from bedroom. Bed was clean and a huge king size! Would definitely stay again!!!!

6

Vanessa

9 Aug 2025

·

Stayed 1 night

My tv didnt work. Other than that it was a nice overnight stay

6

William

6 Dec 2025

·

Stayed 1 night

Drapes didn't shut so there was light in the room all night long. Bathroom lock didn't work, light was out, fan was not working and bathtub was rusty.

6

Elisabeth

26 Feb 2025

·

Stayed 1 night

Great location, kind of run down. Room VERY warm and then VERY cold when I tried to adjust. Clean but definitely a little down trodden.

6

Erin

11 Aug 2024

·

Stayed 1 night

The room was spacious but we found out the walls must either be really thin or have very little insulation. We could hear the entire conversation of the two people next door at 2:30 in the morning. In the morning we had no hot water for showers. When we called down the front desk didn’t apologize and didn’t seem sure what was happening. Said they thought a couple hot water heaters went out and to maybe wait a few minutes. It was a nice room with a nice view, but we didn’t have a restful sleep or hot showers. We booked the room for our anniversary and were somewhat disappointed due to how much we paid for the room.

6

Anthony

19 May 2025

·

Stayed 1 night

For paying $292 a night I expected soaps in the showers to be refilled (body wash) and I’m not sure if my expectations were too high but I expected at least some complementary toothpaste. Also the curtains are see through so say goodbye to any privacy since that area of the streets are very much well lighted and make the curtains see through.

8

Missy

11 Oct 2025

·

Stayed 1 night

Check-in was smooth & easy; the gentlemen up front was quick & helpful. He informed me about parking (available but limited). There were, unfortunately, noisy guests on my floor who were slamming doors around midnight, going in and out of their rooms. I phoned the front desk and the gentlemen informed me they had just checked in. I had a very hard time getting back to sleep after such a disturbance and that really colored my stay.

4

Lena

5 Nov 2025

·

Stayed 1 night

The phone in the room didn’t work. The WiFi didn’t work, only down by the reception area. Toilet was dirty, the shower curtain had soap scum pink on it. The area/location was perfect.

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Service

Staff are frequently described as friendly, accommodating, and efficient at check-in. However, guests sometimes encountered short staffing, weak communication, and slow responses to noise or room issues.

Related guest reviews

6

Maret

1 Oct 2025

·

Stayed 2 nights

The hallways smelled like curry, and the overall hotel is a bit rundown. There could be some minor repairs done to make it more appealing. We only saw a person at the desk one time, and the rest of the time there were instructions to go things in own.

8

James

11 Mar 2025

·

Stayed 1 night

The staff probably should communicate better. At 8:45 at night a technician came into my room without knocking. I'm pretty sure that shouldn't happen.

10

Kamaljit

28 Sept 2025

·

Stayed 3 nights

Our rooms AC was not working but the staff gave us a new room with no questions asked

10

Jennifer Verden

12 Oct 2025

·

Stayed 2 nights

Friendly staff Easy location for walking to bars & Restaurants Large rooms Comfortable Beds Clean

8

Kevin

22 Sept 2025

·

Stayed 2 nights

Very friendly and helpful staff at the front desk. Lots of dining options within walking distance. Room was clean a good value for cost. Room could use more lighting.

10

Nathab

26 Feb 2025

·

Stayed 1 night

Great place great staffing

10

jay

21 Feb 2025

·

Stayed 3 nights

Excellent welcoming staff.

4

Jason

19 May 2025

·

Stayed 1 night

Short on staff

10

Peter

4 Mar 2025

·

Stayed 1 night

The Pearl Street staff were wonderful and very accommodating, especially given my early arrival. Thank you!

8

Missy

11 Oct 2025

·

Stayed 1 night

Check-in was smooth & easy; the gentlemen up front was quick & helpful. He informed me about parking (available but limited). There were, unfortunately, noisy guests on my floor who were slamming doors around midnight, going in and out of their rooms. I phoned the front desk and the gentlemen informed me they had just checked in. I had a very hard time getting back to sleep after such a disturbance and that really colored my stay.

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Location

Downtown location is highly praised for walkability to the riverfront, La Crosse Center, restaurants, and bars, with easy access to a nearby parking ramp. Some guests experienced nighttime street noise.

Related guest reviews

8

Renee

28 Jun 2025

·

Stayed 1 night

We didn't sleep well at all because of the outside noise.

10

Roy

15 Sept 2025

·

Stayed 2 nights

We were in town for the annual Irish Fest. We loved the location, and the fact that we had easy access to restaurants, the riverfront and the fairgrounds on foot. We were offered a large umbrella to use on a couple of rainy mornings. The actual hotel parking lot is very small, but there is a huge public lot right next door with hotel access. They provide a code that allows you to park for free.

10

Thomas

26 May 2025

·

Stayed 1 night

Great location. Staff very courteous. Clean room. Will stay again next time in area.

10

Chris

16 Jun 2025

·

Stayed 1 night

The hotel was adjacent to a parking ramp which made it very convenient and easy to park. The hotel was across the street from my concert venue. The hotel was close to both a winery and a distillery, both with great food. The hotel was walkable to shopping with unique records, antiques and clothing.

10

Natalie

30 Aug 2025

·

Stayed 1 night

Great customer service at front desk. Comfortable room, amazing location.

10

Deborah

15 Jun 2025

·

Stayed 2 nights

The location simply cannot be beat! In the heart of the riverfront, we didn’t use our cars (free parking in an attached lot) the entire weekend. I’ll stay there again if I get the chance to visit LaCrosse again.

8

Dianne

24 Jul 2025

·

Stayed 2 nights

Excellent location for all that downtown LaCrosse has to offer. Biking,walking,eating is all right there!

4

Margaret

4 Aug 2025

·

Stayed 2 nights

Incredibly loud rooms, could hear every time toilet next to us flushed all night. Room on back side of the hotel REEKED of Chinese food from neighboring restaurant. There were fights and loud bar yelling behind the hotel both nights 1130p-245a. Mold in the bathroom, shower curtain was dirty, tub had hair not ours in it upon arrival, sticky carpet, loose bathroom tiles, dirt in all corners, tv had no cable. The only minor plus was bed was comfortable and location was a good walking distance to the main downtown attractions.

10

Keith

26 Oct 2025

·

Stayed 1 night

Nice room, close to where we wanted to be.

10

Alyssa

7 Sept 2025

·

Stayed 2 nights

We loved how walkable the area around the hotel was and how centrally located it was

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Dining

On-site restaurant/bar is usually closed and breakfast is inconsistent; when provided, it is simple. Several guests found no breakfast available or supplies not replenished.

Related guest reviews

8

Anna

6 Jul 2025

·

Stayed 1 night

The hotel is very basic, previously a Holiday Inn. Location is wonderful, but pool is no longer in service and neither is bar/restaurant. Also no breakfast. Was fine for us, but single a no frill hotel. Joel was clean and check in was quick. Parking is a half block away in a parking ramp.

6

Stacie

4 Jul 2025

·

Stayed 1 night

This property was ok. It needs maintenance and not what it is advertised as. It was clean. No bar as advertised. Location was good. Needs some help to live up to what it is advertised.

10

Sandy

3 Aug 2025

·

Stayed 2 nights

Clean and quiet. Breakfast was good

6

Mike

17 Aug 2025

·

Stayed 1 night

No breakfast

6

Danny

11 Oct 2025

·

Stayed 1 night

The pool/spa closed, not noted during reservation, hotel bar closed. No lock on bathroom door, things seem to be in general disrepair.

6

Jason

25 Aug 2025

·

Stayed 3 nights

Love the location but nothing memorable about the hotel. Restaurant was closed. In general the place felt like it needed an upgrade or refresh.

10

Richard

30 Jul 2025

·

Stayed 1 night

Wow! What a nice location. The room and bathroom were very nice. It would have been really good if they served breakfast.

10

Cheryl

5 May 2025

·

Stayed 1 night

The employees were very helpful with how to use the ramp to get free parking and with any other questions we had. We received snack bags upon arrival and free continental breakfast, which included eggs, sausage and waffles in the restaurant (which was not currently open). The location is tops and the rooms were very spacious and comfortable.

10

Elizabeth

30 Apr 2025

·

Stayed 1 night

Didn’t like parking. Had to find parking in street. Parking lot full. I did like breakfast was great. Received snack bag during check in. That was cool. Front desk attendant was kind service with a smile. Acknowledge us each time we came in. He was always cleaning which means he had great deal for cleanliness. Definitely love the price very affordable. I will be come back again

8

Melanie

2 May 2025

·

Stayed 1 night

I loved the access to downtown LaCrosse. The bed was comfortable and it was pretty clean in general. It is an older building so there is that and we went to breakfast later but before the end time and there was nothing left. It seems as if they should have someone keep up with that.

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Pearl Street Hotel & Suites

Prices for Pearl Street Hotel & Suites

Monthly average prices

About this property

Location

Room options

Basic Room

Room, 1 King Bed

Double Room

Basic Studio Suite

Guest reviews of Pearl Street Hotel & Suites

Who stays here?

What guests think

No written reviews

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FAQs about Pearl Street Hotel & Suites