Green Gables Hotel

.

Leaking radiator in bathroom, when reception were told, someone came to repair but it ended up being worse. Mattresses weren’t comfortable which made for a sleepless night. Could hear everything from the corridors

DO NOT stay at this hotel... It's run down, dirty, curtains hanging off, dirty carpets, dirty bedding... Decor of bedroom was different colours, looked like been a leak in room and ceiling repaired badly.... Was no heating in room and smelled of tobacco smoke, holes in walls. We got there and immediately wanted to leave however the hotel would not refund the room, we even complained to hotels.com who also did nothing about it. This hotel and experience was shocking to say the least!

An honest review - from the outside looks a lovely place to stay. Walking in greeted by a pleasant receptionist. Understood English well but very robotic in checking in. Not sure though this can be classed as a hotel, a mix between a Bail hostel, refugee refuge, or temporary accomodation for claimants. Banging from rooms above, walls are that thin in the bathroom that I didn't put my kids in the bath due to them being so thin, leads me to the bath, hot water is non existent, Luke warm at best. Smoking throughout the hotel, decor poor however sheets seemed clean.

The phrase, 'You get what you pay for' could be used to describe this hotel, but that wouldn't be fair on other budget options. It's a real shame that this hotel is in the state that it is as the building itself is beautiful. Unfortunately, years of neglect and no upkeep has left this hotel smelly, tired and dirty. The smell when you walk in is the thing that is first noticed. That smell is present throughout the hallways, stairwells and everywhere. It wasn't in my room, but that's because there was another unpleasant smell instead. With a smell that's off putting it really leaves you questioning whether things are clean and as you start to look and observe, it's quite clear that it's not. There were stains, everywhere. Walls, floors, sockets, the bath, even the bedding which had looked clean on initial inspection. I hate to leave such a bad review, but I paid for my nights stay and instead chose to leave 2 hours after check in and stayed in my car instead. I spent a grand total of 20 minutes in my room, with the window open to air the smell before going out to hope for some miracle that it would be better on my return. Obviously it wasn't and I left. This hotel needs a whole revamp to be made clean and inviting again.