Cocoa Luxury Resort, Nyali
From
$98
/ night
Select dates to see prices and availability
From
$98
/ night
About this property
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 3 outdoor pools, you can spend some time at the private beach. This Art Deco hotel also features complimentary wireless...
Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 3 outdoor pools, you can spend some time at the private beach. This Art Deco hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Business amenities
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Dining
Grab a bite at Aqua, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the bar/lounge or one of the 2 poolside bars. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Rooms
Make yourself at home in one of the 177 air-conditioned rooms featuring refrigerators and minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Location
With a stay at Cocoa Luxury Resort, Nyali in Mombasa (Nyali), you'll be within a 10-minute drive of Nyali Beach and Mamba Village. This beach hotel is 24 mi (38.6 km) from Diani Beach and 0.9 mi (1.4 km) from Wild Waters.
What's nearby
Mamba Village(0.7 miles)
Wild Waters(0.9 miles)
Mombasa Marine National Park(1.6 miles)
Nyali Beach(1.9 miles)
Haller Park(2.5 miles)
City Mall(2.8 miles)
Bamburi Beach(4.5 miles)
Mombasa Island(4.7 miles)
Jain Temple(5 miles)
Sikh Temple(5 miles)
Shree Cutch Satsang Swaminarayan Temple(5.1 miles)
Holy Ghost Cathedral(5.2 miles)
Two Tusks(5.5 miles)
Mombasa Go-Kart(5.7 miles)
Fort Jesus(6 miles)
Mombasa (MBA-Moi Intl.)(9 miles)
Vipingo (VPG)(16.6 miles)
Ukunda (UKA)(24.9 miles)
Swimming pool
Laundry service
Business Center
Safe-Deposit Box
Meeting Rooms
Private beach
Location
Moyne Drive, Nyali Beach, Nyali, Mombasa, Kenya
Mamba Village (0.7 miles)
Wild Waters (0.9 miles)
Mombasa Marine National Park (1.6 miles)
Nyali Beach (1.9 miles)
Haller Park (2.5 miles)
City Mall (2.8 miles)
Room options
4
Standard Room
Room details
1 Full Bed
Sleeps 2
388 ft²
Air ConditioningWi-Fi (Free)Separate Living Room
6
Deluxe Room
Room details
1 Full Bed
1 Full Bed
and 1 Twin Bed
Sleeps 3
388 ft²
Air ConditioningWi-Fi (Free)Separate Living Room
5
Superior Double Or Twin Room
Room details
1 Full Bed
2 Twin Beds
Sleeps 2
388 ft²
Air ConditioningWi-Fi (Free)Refrigerator
Guest reviews of Cocoa Luxury Resort, Nyali
7
Good
Based on 302 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Across recent reviews, Cocoa Luxury Resort, Nyali earns praise for its beachfront setting, sea views, large pool, gym sessions, and generally friendly staff, but repeated complaints cite dated facilities, widespread maintenance issues, and cleanliness shortfalls.
Read moreWas this helpful?
What guests think
Across recent reviews, Cocoa Luxury Resort, Nyali earns praise for its beachfront setting, sea views, large pool, gym sessions, and generally friendly staff, but repeated complaints cite dated facilities, widespread maintenance issues, and cleanliness shortfalls.
Guests report slow responses, check-in hiccups, billing confusion, and occasional mix-ups, plus outages like a nonworking lift and room problems that required moves or late-night fixes. Food feedback is mixed: some enjoyed particular dishes or breakfast, but others found limited variety, poor taste, high prices, or restrictive policies; Wi-Fi can be slow and the public beach ranges from lively to littered. Overall, expect seaside scenery, with comfort depending on your tolerance for wear and inconsistency.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
The large pool and an OK gym are appreciated. Facilities feel dated, with reports of a broken elevator, a damaged bar area, and grounds needing repair.
Related guest reviews
8
Pirashanth
Oct 14, 2024
·
Stayed 1 night
hôtel très correct pour son prix , la plage a promixité est bondé par les locaux, belle vu , bonne salle de sport , personnel super !
hôtel très correct pour son prix , la plage a promixité est bondé par les locaux, belle vu , bonne salle de sport , personnel super !
2
Sam
Nov 26, 2025
·
Stayed 1 night
Hotel throughout needs repairs, compound cleaning and mosquitoes treatment
Hotel throughout needs repairs, compound cleaning and mosquitoes treatment
8
Bernard
Apr 29, 2024
·
Stayed 2 nights
The team was very helpful and responsive, the rooms were great but the rain made the floor wet. They need to do some repairs, like the doors were not shutting properly, also the toilet was not flushing properly
The team was very helpful and responsive, the rooms were great but the rain made the floor wet. They need to do some repairs, like the doors were not shutting properly, also the toilet was not flushing properly
2
Stephen
Nov 23, 2025
·
Stayed 2 nights
Hotel is old in need of much repair. Mosquitos infested. Looks nothing like on your site.
Hotel is old in need of much repair. Mosquitos infested. Looks nothing like on your site.
6
DirkJan
Sep 24, 2024
·
Stayed 3 nights
Expedia check in (again, had the same in Meru) not registered properly. So off to a rough start. Nice location. Lift not working. Properly not really kept, can use some work. Indian food very nice. Coffee meh. Pizza was terrible, deep frozen factory produced. Staff generally friendly. Place has potential but needs some TLC across all areas
Expedia check in (again, had the same in Meru) not registered properly. So off to a rough start. Nice location. Lift not working. Properly not really kept, can use some work. Indian food very nice. Coffee meh. Pizza was terrible, deep frozen factory produced. Staff generally friendly. Place has potential but needs some TLC across all areas
6
Marie
Jan 7, 2026
·
Stayed 3 nights
ROOM OK but could be better..shhets not veey clean. I aslo had to pay a higher price than the Hotels.com.price 214 USD but was charged 22 USD as theybused their own exchange rate. Staff nice. Extremly expensive breakfast 2500 KES /20 USD not included in the room It is not Luxury but very run down.Restaurang seems to very popr - so.many complaomt and expe aive so I never tried it but find very good places outside with normal with decent prices and high quality Beach very dirty with platic bottles and debris everywhere. Also sewage system from Mombasa goes straigh out in the sea so swimming there to avoided. However the 33 m swimming pool was nice and clean and the gym ok in partcular the gym master trainers hat gave training couses in the morning. But overall the hotel.is overrated and it seems like no investment is done to improve the pla e.
ROOM OK but could be better..shhets not veey clean. I aslo had to pay a higher price than the Hotels.com.price 214 USD but was charged 22 USD as theybused their own exchange rate. Staff nice. Extremly expensive breakfast 2500 KES /20 USD not included in the room It is not Luxury but very run down.Restaurang seems to very popr - so.many complaomt and expe aive so I never tried it but find very good places outside with normal with decent prices and high quality Beach very dirty with platic bottles and debris everywhere. Also sewage system from Mombasa goes straigh out in the sea so swimming there to avoided. However the 33 m swimming pool was nice and clean and the gym ok in partcular the gym master trainers hat gave training couses in the morning. But overall the hotel.is overrated and it seems like no investment is done to improve the pla e.
2
Thomas
Jul 31, 2025
·
Stayed 2 nights
How Expedia rates this 3 stars is baffling. 78 countries maybe 1,000 hotel rooms this is in the filthiest bathroom and pillows. No toilet paper, water in shower was brackish not fresh. Mold everywhere. Total rip off, complain to the front desk they just look at you, well you where stupid enough to book it. Especially when price is as high as it is. Place is literally falling apart, roof of part of the pool bar collapsed, luckily no one sitting there. Local guide reviews are bogus.
How Expedia rates this 3 stars is baffling. 78 countries maybe 1,000 hotel rooms this is in the filthiest bathroom and pillows. No toilet paper, water in shower was brackish not fresh. Mold everywhere. Total rip off, complain to the front desk they just look at you, well you where stupid enough to book it. Especially when price is as high as it is. Place is literally falling apart, roof of part of the pool bar collapsed, luckily no one sitting there. Local guide reviews are bogus.
8
Rukundo Tom
Mar 11, 2024
·
Stayed 3 nights
Some facilities are old
Some facilities are old
6
KEITARO
Sep 30, 2024
·
Stayed 2 nights
三つ星ホテルと自覚して泊まりましょう。エントランスはとてもきれいですが、建物自体が年季が入っていて、部屋は結構ボロいです。 家族等とのバカンス目的ではオススメしません。個人旅行なら海が近くにあって、風が心地よいので、また機会があれば行ってみたいと思います。
三つ星ホテルと自覚して泊まりましょう。エントランスはとてもきれいですが、建物自体が年季が入っていて、部屋は結構ボロいです。 家族等とのバカンス目的ではオススメしません。個人旅行なら海が近くにあって、風が心地よいので、また機会があれば行ってみたいと思います。
4
Hanif
Jun 7, 2024
·
Stayed 2 nights
Elevator was not operating and I was on the 4th floor. Bathroom sink hot water barely a trickle. Purchased a slice of cake in the lounge - the cake was dry and had a weird chemical taste. Housekeeping turned of the main light switch and room had no electricity when I came back and I had to call the front desk to have them send technician to resolve. When I checked I had forgotten my room keys in the room and they wanted to charge me for a key despite inconveniencing me as described above. The only positive I have to add is Lilian who was at the reception. She genuinely wanted my feedback
Elevator was not operating and I was on the 4th floor. Bathroom sink hot water barely a trickle. Purchased a slice of cake in the lounge - the cake was dry and had a weird chemical taste. Housekeeping turned of the main light switch and room had no electricity when I came back and I had to call the front desk to have them send technician to resolve. When I checked I had forgotten my room keys in the room and they wanted to charge me for a key despite inconveniencing me as described above. The only positive I have to add is Lilian who was at the reception. She genuinely wanted my feedback
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Multiple reviews cite dirty bathrooms, mold, musty smells, stained linens or towels, and mosquitoes; housekeeping supplies were sometimes missing.
Related guest reviews
2
Burhan
Oct 1, 2025
·
Stayed 1 night
Unsafe, unclean.
Unsafe, unclean.
2
Shaun
Nov 1, 2024
·
Stayed 1 night
Unfortunately, my stay at this hotel was far from satisfactory. The room and bathroom were very dirty, and all the furnishings were old and neglected. The mosquito net was terribly dusty and had stains from squashed mosquitoes, which was not only unpleasant but also gave the impression that hygiene is not a priority here. Additionally, the check-in process was lengthy because they couldn’t find my reservation confirmation, and I had to send them an email with the confirmation. The towels were also dirty. Furthermore, the photos on Expedia do not reflect the actual condition of the rooms – everything looked much better in the pictures than in reality. I definitely wouldn’t recommend this hotel if you care about cleanliness and good conditions.
Unfortunately, my stay at this hotel was far from satisfactory. The room and bathroom were very dirty, and all the furnishings were old and neglected. The mosquito net was terribly dusty and had stains from squashed mosquitoes, which was not only unpleasant but also gave the impression that hygiene is not a priority here. Additionally, the check-in process was lengthy because they couldn’t find my reservation confirmation, and I had to send them an email with the confirmation. The towels were also dirty. Furthermore, the photos on Expedia do not reflect the actual condition of the rooms – everything looked much better in the pictures than in reality. I definitely wouldn’t recommend this hotel if you care about cleanliness and good conditions.
2
Sam
Nov 26, 2025
·
Stayed 1 night
Hotel throughout needs repairs, compound cleaning and mosquitoes treatment
Hotel throughout needs repairs, compound cleaning and mosquitoes treatment
6
DESINENI
Jan 8, 2025
·
Stayed 1 night
The bath room is dirty and do not seem to be cleaned.
The bath room is dirty and do not seem to be cleaned.
6
Jane
Oct 21, 2025
·
Stayed 4 nights
The breakfast was ok and the staff were friendly and helpful. They could use a variety of food . I stayed for 4 nights and the food was the same the whole time. The compound is not maintained one would wonder if a snake wouldnt crawl in from somewhere. The room had no soap and had to call to ask . Mosquito nets dont close completely . Beach is very nice and better than most hotels , but very crowded !
The breakfast was ok and the staff were friendly and helpful. They could use a variety of food . I stayed for 4 nights and the food was the same the whole time. The compound is not maintained one would wonder if a snake wouldnt crawl in from somewhere. The room had no soap and had to call to ask . Mosquito nets dont close completely . Beach is very nice and better than most hotels , but very crowded !
2
Livingstone
Aug 20, 2024
·
Stayed 3 nights
Unfortunately did not enjoy my stay, this property is outdated and needs a lot of improvement the room had a mouldy smell and bathroom with shower curtains were very dirty. Dinning room staff were very pushy and not able to help with the basics, the food was not up to scratch. the besting about this place is its location on the beach other than that it need demolish and start a fresh. I will not recommend to anyone.
Unfortunately did not enjoy my stay, this property is outdated and needs a lot of improvement the room had a mouldy smell and bathroom with shower curtains were very dirty. Dinning room staff were very pushy and not able to help with the basics, the food was not up to scratch. the besting about this place is its location on the beach other than that it need demolish and start a fresh. I will not recommend to anyone.
2
Stephen
Nov 23, 2025
·
Stayed 2 nights
Hotel is old in need of much repair. Mosquitos infested. Looks nothing like on your site.
Hotel is old in need of much repair. Mosquitos infested. Looks nothing like on your site.
6
Marie
Jan 7, 2026
·
Stayed 3 nights
ROOM OK but could be better..shhets not veey clean. I aslo had to pay a higher price than the Hotels.com.price 214 USD but was charged 22 USD as theybused their own exchange rate. Staff nice. Extremly expensive breakfast 2500 KES /20 USD not included in the room It is not Luxury but very run down.Restaurang seems to very popr - so.many complaomt and expe aive so I never tried it but find very good places outside with normal with decent prices and high quality Beach very dirty with platic bottles and debris everywhere. Also sewage system from Mombasa goes straigh out in the sea so swimming there to avoided. However the 33 m swimming pool was nice and clean and the gym ok in partcular the gym master trainers hat gave training couses in the morning. But overall the hotel.is overrated and it seems like no investment is done to improve the pla e.
ROOM OK but could be better..shhets not veey clean. I aslo had to pay a higher price than the Hotels.com.price 214 USD but was charged 22 USD as theybused their own exchange rate. Staff nice. Extremly expensive breakfast 2500 KES /20 USD not included in the room It is not Luxury but very run down.Restaurang seems to very popr - so.many complaomt and expe aive so I never tried it but find very good places outside with normal with decent prices and high quality Beach very dirty with platic bottles and debris everywhere. Also sewage system from Mombasa goes straigh out in the sea so swimming there to avoided. However the 33 m swimming pool was nice and clean and the gym ok in partcular the gym master trainers hat gave training couses in the morning. But overall the hotel.is overrated and it seems like no investment is done to improve the pla e.
2
Thomas
Jul 31, 2025
·
Stayed 2 nights
How Expedia rates this 3 stars is baffling. 78 countries maybe 1,000 hotel rooms this is in the filthiest bathroom and pillows. No toilet paper, water in shower was brackish not fresh. Mold everywhere. Total rip off, complain to the front desk they just look at you, well you where stupid enough to book it. Especially when price is as high as it is. Place is literally falling apart, roof of part of the pool bar collapsed, luckily no one sitting there. Local guide reviews are bogus.
How Expedia rates this 3 stars is baffling. 78 countries maybe 1,000 hotel rooms this is in the filthiest bathroom and pillows. No toilet paper, water in shower was brackish not fresh. Mold everywhere. Total rip off, complain to the front desk they just look at you, well you where stupid enough to book it. Especially when price is as high as it is. Place is literally falling apart, roof of part of the pool bar collapsed, luckily no one sitting there. Local guide reviews are bogus.
2
Abigail
Nov 22, 2025
·
Stayed 2 nights
The bathroom is disgusting! Sewer smell, rust and stains in the shower bathtub and sink. I tried to be reasonable and pick a different room, but it was even worse than the first and we checked out about two hours after arriving. I don’t understand “luxury” is in the title?!!
The bathroom is disgusting! Sewer smell, rust and stains in the shower bathtub and sink. I tried to be reasonable and pick a different room, but it was even worse than the first and we checked out about two hours after arriving. I don’t understand “luxury” is in the title?!!
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Rooms are dated, though some are spacious with beach-facing balconies and strong views; Wi-Fi can be slow and occasional issues like flooding occurred.
Related guest reviews
8
BONIFACE
Oct 10, 2024
·
Stayed 1 night
I booked a three night stay here with my wife and daughter and we enjoyed every moment of our stay. The staff are friendly and the facility is very clean with spacious rooms and comfortable beds. All the balconies are facing the beach front and the views are amazing. I recommend this hotel.
I booked a three night stay here with my wife and daughter and we enjoyed every moment of our stay. The staff are friendly and the facility is very clean with spacious rooms and comfortable beds. All the balconies are facing the beach front and the views are amazing. I recommend this hotel.
8
Bernard
Apr 29, 2024
·
Stayed 2 nights
The team was very helpful and responsive, the rooms were great but the rain made the floor wet. They need to do some repairs, like the doors were not shutting properly, also the toilet was not flushing properly
The team was very helpful and responsive, the rooms were great but the rain made the floor wet. They need to do some repairs, like the doors were not shutting properly, also the toilet was not flushing properly
6
Curtis
Oct 14, 2024
·
Stayed 1 night
It's not a bad hotel , just a bit old. They need new smart tv's and mini fridges. Everything runs slow there so if you need to get somewhere don't wake up late.
It's not a bad hotel , just a bit old. They need new smart tv's and mini fridges. Everything runs slow there so if you need to get somewhere don't wake up late.
2
Benson Brent
Dec 6, 2025
·
Stayed 3 nights
The room and the resort is completely run down. When I say completely, I mean completely. No way this is a "luxury" resort.
The room and the resort is completely run down. When I say completely, I mean completely. No way this is a "luxury" resort.
8
Abdibasid Ali
Nov 26, 2023
·
Stayed 11 nights
Flotte omgivelser og hyggelige ansatte. Hotellet er gammalt innvendig, men uteområdet er fantastisk.
Flotte omgivelser og hyggelige ansatte. Hotellet er gammalt innvendig, men uteområdet er fantastisk.
10
Jamal
Oct 17, 2024
·
Stayed 7 nights
I didn’t expect much from this place before I booked it but I was completely surprised after the first day. The property was right on the beach and the staff was great and friendly. The only slight problem was the wifi connection. It was slow at times. I would recommend this place to anyone considering staying on Nyali beach.
I didn’t expect much from this place before I booked it but I was completely surprised after the first day. The property was right on the beach and the staff was great and friendly. The only slight problem was the wifi connection. It was slow at times. I would recommend this place to anyone considering staying on Nyali beach.
6
Nuro
Jul 12, 2024
·
Stayed 6 nights
It’s was ok the manager was so nice he helped us to fix our problems were had in our room.
It’s was ok the manager was so nice he helped us to fix our problems were had in our room.
6
KEITARO
Sep 30, 2024
·
Stayed 2 nights
三つ星ホテルと自覚して泊まりましょう。エントランスはとてもきれいですが、建物自体が年季が入っていて、部屋は結構ボロいです。 家族等とのバカンス目的ではオススメしません。個人旅行なら海が近くにあって、風が心地よいので、また機会があれば行ってみたいと思います。
三つ星ホテルと自覚して泊まりましょう。エントランスはとてもきれいですが、建物自体が年季が入っていて、部屋は結構ボロいです。 家族等とのバカンス目的ではオススメしません。個人旅行なら海が近くにあって、風が心地よいので、また機会があれば行ってみたいと思います。
4
AMBASA
Oct 19, 2024
·
Stayed 2 nights
On returning to the room hoping for a shower at about 11/11.30pm I found the bathroom was flooded with water which seeped halfway into the bedroom. Fortunately, my bags were at the other end of the bedroom and so stayed dry. It was cleaned up in about an hour and a half or so. This meant I did not get to shower till much later, delaying my sleep. We organised a later check out the morning after.
On returning to the room hoping for a shower at about 11/11.30pm I found the bathroom was flooded with water which seeped halfway into the bedroom. Fortunately, my bags were at the other end of the bedroom and so stayed dry. It was cleaned up in about an hour and a half or so. This meant I did not get to shower till much later, delaying my sleep. We organised a later check out the morning after.
10
Nafisa
May 17, 2025
·
Stayed 3 nights
The view was amazing!
The view was amazing!
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Staff are frequently friendly and helpful, but reports mention slow responses, check-in registration problems, billing disputes, and occasional room-assignment errors.
Related guest reviews
8
Pirashanth
Oct 14, 2024
·
Stayed 1 night
hôtel très correct pour son prix , la plage a promixité est bondé par les locaux, belle vu , bonne salle de sport , personnel super !
hôtel très correct pour son prix , la plage a promixité est bondé par les locaux, belle vu , bonne salle de sport , personnel super !
4
Nafisa
Jan 2, 2024
·
Stayed 2 nights
There was not enough workers. If you need something you have to ask like at least 5-6 times until you get it. We were waiting for an iron for almost 2 hours. Very long waits for orders and every time you ask for help or something, the staff disappears. I would recommend staying somewhere else.
There was not enough workers. If you need something you have to ask like at least 5-6 times until you get it. We were waiting for an iron for almost 2 hours. Very long waits for orders and every time you ask for help or something, the staff disappears. I would recommend staying somewhere else.
6
Jane
Oct 21, 2025
·
Stayed 4 nights
The breakfast was ok and the staff were friendly and helpful. They could use a variety of food . I stayed for 4 nights and the food was the same the whole time. The compound is not maintained one would wonder if a snake wouldnt crawl in from somewhere. The room had no soap and had to call to ask . Mosquito nets dont close completely . Beach is very nice and better than most hotels , but very crowded !
The breakfast was ok and the staff were friendly and helpful. They could use a variety of food . I stayed for 4 nights and the food was the same the whole time. The compound is not maintained one would wonder if a snake wouldnt crawl in from somewhere. The room had no soap and had to call to ask . Mosquito nets dont close completely . Beach is very nice and better than most hotels , but very crowded !
10
Jamal
Oct 17, 2024
·
Stayed 7 nights
I didn’t expect much from this place before I booked it but I was completely surprised after the first day. The property was right on the beach and the staff was great and friendly. The only slight problem was the wifi connection. It was slow at times. I would recommend this place to anyone considering staying on Nyali beach.
I didn’t expect much from this place before I booked it but I was completely surprised after the first day. The property was right on the beach and the staff was great and friendly. The only slight problem was the wifi connection. It was slow at times. I would recommend this place to anyone considering staying on Nyali beach.
8
Dennis
Oct 17, 2024
·
Stayed 1 night
Friendliness was great!
Friendliness was great!
6
DirkJan
Sep 24, 2024
·
Stayed 3 nights
Expedia check in (again, had the same in Meru) not registered properly. So off to a rough start. Nice location. Lift not working. Properly not really kept, can use some work. Indian food very nice. Coffee meh. Pizza was terrible, deep frozen factory produced. Staff generally friendly. Place has potential but needs some TLC across all areas
Expedia check in (again, had the same in Meru) not registered properly. So off to a rough start. Nice location. Lift not working. Properly not really kept, can use some work. Indian food very nice. Coffee meh. Pizza was terrible, deep frozen factory produced. Staff generally friendly. Place has potential but needs some TLC across all areas
4
Hanif
Jun 7, 2024
·
Stayed 2 nights
Elevator was not operating and I was on the 4th floor. Bathroom sink hot water barely a trickle. Purchased a slice of cake in the lounge - the cake was dry and had a weird chemical taste. Housekeeping turned of the main light switch and room had no electricity when I came back and I had to call the front desk to have them send technician to resolve. When I checked I had forgotten my room keys in the room and they wanted to charge me for a key despite inconveniencing me as described above. The only positive I have to add is Lilian who was at the reception. She genuinely wanted my feedback
Elevator was not operating and I was on the 4th floor. Bathroom sink hot water barely a trickle. Purchased a slice of cake in the lounge - the cake was dry and had a weird chemical taste. Housekeeping turned of the main light switch and room had no electricity when I came back and I had to call the front desk to have them send technician to resolve. When I checked I had forgotten my room keys in the room and they wanted to charge me for a key despite inconveniencing me as described above. The only positive I have to add is Lilian who was at the reception. She genuinely wanted my feedback
6
Paul
Sep 16, 2024
·
Stayed 2 nights
Staff were generally friendly, but reception tried to charge 3500 for my guest when they joined me I had booked for 2 people. Eventually they let it go without patment - I don't know if it was a mistake or they tried to cheat us. We tried 2x to order food (a la carte), 2 dishes each (4 total), the 2nd time thinking we were maybe just unlucky with the 1st order. Everything had a bad taste, wouldn't ever eat there again. I didn't try the buffet so can't comment on that. Overall the staff were pleasant, friendly, and went above and beyond. Rooms a little dated but well maintained. I just wish they would get a cook who's trained, and ensure the receptionist isn't trying to add on extra charges. Pools, view, proximity to the ocean were all perfect.
Staff were generally friendly, but reception tried to charge 3500 for my guest when they joined me I had booked for 2 people. Eventually they let it go without patment - I don't know if it was a mistake or they tried to cheat us. We tried 2x to order food (a la carte), 2 dishes each (4 total), the 2nd time thinking we were maybe just unlucky with the 1st order. Everything had a bad taste, wouldn't ever eat there again. I didn't try the buffet so can't comment on that. Overall the staff were pleasant, friendly, and went above and beyond. Rooms a little dated but well maintained. I just wish they would get a cook who's trained, and ensure the receptionist isn't trying to add on extra charges. Pools, view, proximity to the ocean were all perfect.
6
Gerald
Sep 6, 2024
·
Stayed 3 nights
Gave us wrong rooms at first but they fixed it latter
Gave us wrong rooms at first but they fixed it latter
10
Oscar
Apr 22, 2024
·
Stayed 5 nights
Excellent staff, always making me feel at home.
Excellent staff, always making me feel at home.
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Beachfront setting with ocean views is a highlight. Some guests found the public beach crowded or littered, while others enjoyed the area.
Related guest reviews
8
Pirashanth
Oct 14, 2024
·
Stayed 1 night
hôtel très correct pour son prix , la plage a promixité est bondé par les locaux, belle vu , bonne salle de sport , personnel super !
hôtel très correct pour son prix , la plage a promixité est bondé par les locaux, belle vu , bonne salle de sport , personnel super !
8
BONIFACE
Oct 10, 2024
·
Stayed 1 night
I booked a three night stay here with my wife and daughter and we enjoyed every moment of our stay. The staff are friendly and the facility is very clean with spacious rooms and comfortable beds. All the balconies are facing the beach front and the views are amazing. I recommend this hotel.
I booked a three night stay here with my wife and daughter and we enjoyed every moment of our stay. The staff are friendly and the facility is very clean with spacious rooms and comfortable beds. All the balconies are facing the beach front and the views are amazing. I recommend this hotel.
6
Jane
Oct 21, 2025
·
Stayed 4 nights
The breakfast was ok and the staff were friendly and helpful. They could use a variety of food . I stayed for 4 nights and the food was the same the whole time. The compound is not maintained one would wonder if a snake wouldnt crawl in from somewhere. The room had no soap and had to call to ask . Mosquito nets dont close completely . Beach is very nice and better than most hotels , but very crowded !
The breakfast was ok and the staff were friendly and helpful. They could use a variety of food . I stayed for 4 nights and the food was the same the whole time. The compound is not maintained one would wonder if a snake wouldnt crawl in from somewhere. The room had no soap and had to call to ask . Mosquito nets dont close completely . Beach is very nice and better than most hotels , but very crowded !
8
Abdibasid Ali
Nov 26, 2023
·
Stayed 11 nights
Flotte omgivelser og hyggelige ansatte. Hotellet er gammalt innvendig, men uteområdet er fantastisk.
Flotte omgivelser og hyggelige ansatte. Hotellet er gammalt innvendig, men uteområdet er fantastisk.
10
Jamal
Oct 17, 2024
·
Stayed 7 nights
I didn’t expect much from this place before I booked it but I was completely surprised after the first day. The property was right on the beach and the staff was great and friendly. The only slight problem was the wifi connection. It was slow at times. I would recommend this place to anyone considering staying on Nyali beach.
I didn’t expect much from this place before I booked it but I was completely surprised after the first day. The property was right on the beach and the staff was great and friendly. The only slight problem was the wifi connection. It was slow at times. I would recommend this place to anyone considering staying on Nyali beach.
6
Marie
Jan 7, 2026
·
Stayed 3 nights
ROOM OK but could be better..shhets not veey clean. I aslo had to pay a higher price than the Hotels.com.price 214 USD but was charged 22 USD as theybused their own exchange rate. Staff nice. Extremly expensive breakfast 2500 KES /20 USD not included in the room It is not Luxury but very run down.Restaurang seems to very popr - so.many complaomt and expe aive so I never tried it but find very good places outside with normal with decent prices and high quality Beach very dirty with platic bottles and debris everywhere. Also sewage system from Mombasa goes straigh out in the sea so swimming there to avoided. However the 33 m swimming pool was nice and clean and the gym ok in partcular the gym master trainers hat gave training couses in the morning. But overall the hotel.is overrated and it seems like no investment is done to improve the pla e.
ROOM OK but could be better..shhets not veey clean. I aslo had to pay a higher price than the Hotels.com.price 214 USD but was charged 22 USD as theybused their own exchange rate. Staff nice. Extremly expensive breakfast 2500 KES /20 USD not included in the room It is not Luxury but very run down.Restaurang seems to very popr - so.many complaomt and expe aive so I never tried it but find very good places outside with normal with decent prices and high quality Beach very dirty with platic bottles and debris everywhere. Also sewage system from Mombasa goes straigh out in the sea so swimming there to avoided. However the 33 m swimming pool was nice and clean and the gym ok in partcular the gym master trainers hat gave training couses in the morning. But overall the hotel.is overrated and it seems like no investment is done to improve the pla e.
6
KEITARO
Sep 30, 2024
·
Stayed 2 nights
三つ星ホテルと自覚して泊まりましょう。エントランスはとてもきれいですが、建物自体が年季が入っていて、部屋は結構ボロいです。 家族等とのバカンス目的ではオススメしません。個人旅行なら海が近くにあって、風が心地よいので、また機会があれば行ってみたいと思います。
三つ星ホテルと自覚して泊まりましょう。エントランスはとてもきれいですが、建物自体が年季が入っていて、部屋は結構ボロいです。 家族等とのバカンス目的ではオススメしません。個人旅行なら海が近くにあって、風が心地よいので、また機会があれば行ってみたいと思います。
8
Emmanuel
Oct 12, 2024
·
Stayed 3 nights
Beach area was amazing
Beach area was amazing
4
Suleiman
Jul 8, 2025
·
Stayed 1 night
The location near beach
The location near beach
8
Abdallah
Jul 2, 2024
·
Stayed 4 nights
Nice place by beach
Nice place by beach
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Feedback is inconsistent: some guests liked certain dishes or the buffet, but many noted limited variety, poor taste, and high prices; breakfast often felt repetitive.
Related guest reviews
6
Jane
Oct 21, 2025
·
Stayed 4 nights
The breakfast was ok and the staff were friendly and helpful. They could use a variety of food . I stayed for 4 nights and the food was the same the whole time. The compound is not maintained one would wonder if a snake wouldnt crawl in from somewhere. The room had no soap and had to call to ask . Mosquito nets dont close completely . Beach is very nice and better than most hotels , but very crowded !
The breakfast was ok and the staff were friendly and helpful. They could use a variety of food . I stayed for 4 nights and the food was the same the whole time. The compound is not maintained one would wonder if a snake wouldnt crawl in from somewhere. The room had no soap and had to call to ask . Mosquito nets dont close completely . Beach is very nice and better than most hotels , but very crowded !
2
Livingstone
Aug 20, 2024
·
Stayed 3 nights
Unfortunately did not enjoy my stay, this property is outdated and needs a lot of improvement the room had a mouldy smell and bathroom with shower curtains were very dirty. Dinning room staff were very pushy and not able to help with the basics, the food was not up to scratch. the besting about this place is its location on the beach other than that it need demolish and start a fresh. I will not recommend to anyone.
Unfortunately did not enjoy my stay, this property is outdated and needs a lot of improvement the room had a mouldy smell and bathroom with shower curtains were very dirty. Dinning room staff were very pushy and not able to help with the basics, the food was not up to scratch. the besting about this place is its location on the beach other than that it need demolish and start a fresh. I will not recommend to anyone.
6
DirkJan
Sep 24, 2024
·
Stayed 3 nights
Expedia check in (again, had the same in Meru) not registered properly. So off to a rough start. Nice location. Lift not working. Properly not really kept, can use some work. Indian food very nice. Coffee meh. Pizza was terrible, deep frozen factory produced. Staff generally friendly. Place has potential but needs some TLC across all areas
Expedia check in (again, had the same in Meru) not registered properly. So off to a rough start. Nice location. Lift not working. Properly not really kept, can use some work. Indian food very nice. Coffee meh. Pizza was terrible, deep frozen factory produced. Staff generally friendly. Place has potential but needs some TLC across all areas
6
Marie
Jan 7, 2026
·
Stayed 3 nights
ROOM OK but could be better..shhets not veey clean. I aslo had to pay a higher price than the Hotels.com.price 214 USD but was charged 22 USD as theybused their own exchange rate. Staff nice. Extremly expensive breakfast 2500 KES /20 USD not included in the room It is not Luxury but very run down.Restaurang seems to very popr - so.many complaomt and expe aive so I never tried it but find very good places outside with normal with decent prices and high quality Beach very dirty with platic bottles and debris everywhere. Also sewage system from Mombasa goes straigh out in the sea so swimming there to avoided. However the 33 m swimming pool was nice and clean and the gym ok in partcular the gym master trainers hat gave training couses in the morning. But overall the hotel.is overrated and it seems like no investment is done to improve the pla e.
ROOM OK but could be better..shhets not veey clean. I aslo had to pay a higher price than the Hotels.com.price 214 USD but was charged 22 USD as theybused their own exchange rate. Staff nice. Extremly expensive breakfast 2500 KES /20 USD not included in the room It is not Luxury but very run down.Restaurang seems to very popr - so.many complaomt and expe aive so I never tried it but find very good places outside with normal with decent prices and high quality Beach very dirty with platic bottles and debris everywhere. Also sewage system from Mombasa goes straigh out in the sea so swimming there to avoided. However the 33 m swimming pool was nice and clean and the gym ok in partcular the gym master trainers hat gave training couses in the morning. But overall the hotel.is overrated and it seems like no investment is done to improve the pla e.
4
Hanif
Jun 7, 2024
·
Stayed 2 nights
Elevator was not operating and I was on the 4th floor. Bathroom sink hot water barely a trickle. Purchased a slice of cake in the lounge - the cake was dry and had a weird chemical taste. Housekeeping turned of the main light switch and room had no electricity when I came back and I had to call the front desk to have them send technician to resolve. When I checked I had forgotten my room keys in the room and they wanted to charge me for a key despite inconveniencing me as described above. The only positive I have to add is Lilian who was at the reception. She genuinely wanted my feedback
Elevator was not operating and I was on the 4th floor. Bathroom sink hot water barely a trickle. Purchased a slice of cake in the lounge - the cake was dry and had a weird chemical taste. Housekeeping turned of the main light switch and room had no electricity when I came back and I had to call the front desk to have them send technician to resolve. When I checked I had forgotten my room keys in the room and they wanted to charge me for a key despite inconveniencing me as described above. The only positive I have to add is Lilian who was at the reception. She genuinely wanted my feedback
2
Harald
Jun 1, 2025
·
Stayed 5 nights
about meals .... No buffet ... no chicken ....No pizza ... no cheese ... no youghurt ... and so on And you know ... ! if you go to the shop and buy yoghurt, its confiscated and you are treated as a criminal !! Unfortunately I am not allowed to use the correct word to describe this policy towards guests !! You really think think that is guests want to spend their holiday ?? OK, you don't believe me ?? hahaha... just try !! You just try !!
about meals .... No buffet ... no chicken ....No pizza ... no cheese ... no youghurt ... and so on And you know ... ! if you go to the shop and buy yoghurt, its confiscated and you are treated as a criminal !! Unfortunately I am not allowed to use the correct word to describe this policy towards guests !! You really think think that is guests want to spend their holiday ?? OK, you don't believe me ?? hahaha... just try !! You just try !!
6
Paul
Sep 16, 2024
·
Stayed 2 nights
Staff were generally friendly, but reception tried to charge 3500 for my guest when they joined me I had booked for 2 people. Eventually they let it go without patment - I don't know if it was a mistake or they tried to cheat us. We tried 2x to order food (a la carte), 2 dishes each (4 total), the 2nd time thinking we were maybe just unlucky with the 1st order. Everything had a bad taste, wouldn't ever eat there again. I didn't try the buffet so can't comment on that. Overall the staff were pleasant, friendly, and went above and beyond. Rooms a little dated but well maintained. I just wish they would get a cook who's trained, and ensure the receptionist isn't trying to add on extra charges. Pools, view, proximity to the ocean were all perfect.
Staff were generally friendly, but reception tried to charge 3500 for my guest when they joined me I had booked for 2 people. Eventually they let it go without patment - I don't know if it was a mistake or they tried to cheat us. We tried 2x to order food (a la carte), 2 dishes each (4 total), the 2nd time thinking we were maybe just unlucky with the 1st order. Everything had a bad taste, wouldn't ever eat there again. I didn't try the buffet so can't comment on that. Overall the staff were pleasant, friendly, and went above and beyond. Rooms a little dated but well maintained. I just wish they would get a cook who's trained, and ensure the receptionist isn't trying to add on extra charges. Pools, view, proximity to the ocean were all perfect.
10
Grant
Aug 19, 2024
·
Stayed 2 nights
Will definitely stay here again, great place, great food, great room.. i wish i would of stayed here longer than i did. Awesome place
Will definitely stay here again, great place, great food, great room.. i wish i would of stayed here longer than i did. Awesome place
10
George
Sep 11, 2024
·
Stayed 2 nights
Amazing stay. Friendly staff. Buffet diversity could be improved, but I'll recommend any day.
Amazing stay. Friendly staff. Buffet diversity could be improved, but I'll recommend any day.
Was this helpful?
AI-generated summary based on recent guest reviews
2
Shallon
Jun 3, 2026
·
Stayed 3 nights
The staff were very attentive and helpful. Food is not the vest. Hotel is run down.
The staff were very attentive and helpful. Food is not the vest. Hotel is run down.
2
Thomas
Apr 21, 2026
·
Stayed 6 nights
This place has terrible room conditions need major renovations
This place has terrible room conditions need major renovations
8
Mary
Apr 17, 2026
·
Stayed 1 night
The front staff are very friendly 💯👏👏 however during dinner, there were no varieties and also drinks were not included, at least a glass of juice per person would work. I Also requested for a packed breakfast, however there was no menu to choose from, and also was packed without cutlery. My daughter accidentally scratched her face at the beach, we requested for a first aid or an Elastoplast, only to be told it was not available. At the poolside, we ordered chicken nuggets and lollipops but they were not well cooked. I called the waiter to send the food back to the kitchen, but we never saw the food again
The front staff are very friendly 💯👏👏 however during dinner, there were no varieties and also drinks were not included, at least a glass of juice per person would work. I Also requested for a packed breakfast, however there was no menu to choose from, and also was packed without cutlery. My daughter accidentally scratched her face at the beach, we requested for a first aid or an Elastoplast, only to be told it was not available. At the poolside, we ordered chicken nuggets and lollipops but they were not well cooked. I called the waiter to send the food back to the kitchen, but we never saw the food again
8
Hasifah
Apr 7, 2026
·
Stayed 4 nights
Rooms were clean the staff very welcoming and caring they were no nearby shops and air conditioning was so perfect
Rooms were clean the staff very welcoming and caring they were no nearby shops and air conditioning was so perfect
10
Kenya Oscar
Apr 5, 2026
·
Stayed 3 nights
Excellent staff and decent amenities
Excellent staff and decent amenities
FAQs about Cocoa Luxury Resort, Nyali
Is parking available at the property?
Yes, free self-parking is available on-site.
What type of breakfast is offered and what are the serving hours?
Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee of approximately KES 2500 for adults and KES 1250 for children.
Does the property allow pets?
Pets are not allowed at this property.
What are the standard check-in and check-out times?
Check-in is from 2:00 PM to 11:30 PM, and check-out is by 10:00 AM. Early check-in and late check-out are available for a fee, subject to availability.
Are airport shuttle services available?
Yes, airport shuttle services are available for a surcharge of KES 3000 per vehicle (one-way, maximum occupancy 3). Guests must contact the property with arrival details before travel.
What accessibility features does the property offer?
The property is not wheelchair accessible, and specific accessibility features are not detailed.
What is the location of the property in relation to key landmarks?
The property is located in Mombasa (Nyali), within a 10-minute drive of Nyali Beach and Mamba Village. It is approximately 24 miles from Diani Beach and 0.9 miles from Wild Waters.
Does the property have a swimming pool?
Yes, there are 3 outdoor swimming pools available for guests.
What are the policies for guests staying with children?
Up to 4 children aged 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
What are the policies regarding extra beds and cribs?
The property offers rollaway beds for a fee of KES 60.0 per day. Advance request or confirmation is required for availability.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-21: 101.55924398833466USD
- 2026-09-22: 101.55924398833466USD
- 2026-09-23: 101.55924398833466USD
- 2026-09-24: 103.40859885509491USD
- 2026-09-25: 101.55924398833466USD
- 2026-09-26: 101.47211582341004USD
- 2026-09-27: 101.47211582341004USD
- 2026-09-28: 101.55924398833466USD
- 2026-09-29: 102.64565356878661USD
- 2026-09-30: 101.47211582341004USD
- 2026-10-01: 102.64565356878661USD
- 2026-10-02: 101.55924398833466USD
- 2026-10-03: 101.47211582341004USD
- 2026-10-04: 101.55924398833466USD
- 2026-10-05: 103.73120783919525USD
- 2026-10-06: 101.47211582341004USD
- 2026-10-07: 103.73120783919525USD
- 2026-10-08: 104.63838632730102USD
- 2026-10-09: 103.73120783919525USD
- 2026-10-10: 101.47211582341004USD
- 2026-10-11: 101.55924398833466USD
- 2026-10-12: 103.73120783919525USD
- 2026-10-13: 103.73120783919525USD
- 2026-10-14: NO DATA
- 2026-10-15: 103.53214751808929USD
- 2026-10-16: 103.38389086802673USD
- 2026-10-17: 104.012735758255USD
- 2026-10-18: 101.55924398833466USD
- 2026-10-19: 101.47211582341004USD
- 2026-10-20: 102.73379414151763USD
- 2026-10-21: 105.34623393704223USD
- 2026-10-22: 105.80540451551056USD
- 2026-10-23: 102.07502212742614USD
- 2026-10-24: 102.51816873406219USD
- 2026-10-25: 104.64730598918152USD
- 2026-10-26: 105.60773189131164USD
- 2026-10-27: 105.63533745934295USD
- 2026-10-28: 105.07619160999297USD
- 2026-10-29: 104.6934840038681USD
- 2026-10-30: 100.9705463042221USD
- 2026-10-31: 102.64565356878661USD
- 2026-11-01: 104.55757698351287USD
- 2026-11-02: 103.38389086802673USD
- 2026-11-03: 105.63533745934295USD
- 2026-11-04: 104.22021826499176USD
- 2026-11-05: 104.22021826499176USD
- 2026-11-06: 102.07502212742614USD
- 2026-11-07: 104.22021826499176USD
- 2026-11-08: 101.55924398833466USD
- 2026-11-09: 104.58229369823455USD
- 2026-11-10: 102.54340038034057USD
- 2026-11-11: 104.22021826499176USD
- 2026-11-12: 106.54525643064879USD
- 2026-11-13: 102.07502212742614USD
- 2026-11-14: 104.30136798726653USD
- 2026-11-15: 104.64730598918152USD
- 2026-11-16: 105.89188683407592USD
- 2026-11-17: 102.81557225484465USD
- 2026-11-18: 104.55757698351287USD
- 2026-11-19: 103.2885674364624USD
- 2026-11-20: 102.07502212742614USD
- 2026-11-21: 108.18985181856536USD
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 4 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Fee for buffet breakfast: approximately KES 2500 for adults and KES 1250 for children
- Airport shuttle fee: KES 3000 per vehicle (one-way, maximum occupancy 3)
- Early check-in is available for a fee (subject to availability)
- Late check-in fee for check-in between midnight and noon
- Late check-out is available for a fee (subject to availability)
- Crib (infant bed) fee: KES 40.0 per day
- Rollaway bed fee: KES 40.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Swimming pool
Laundry service
Business Center
Safe-Deposit Box
Meeting Rooms
Private beach
Activities
Swimming pool
Private beach
Garden
Golf Course (nearby)
Horse Riding
Playground
Child Pool
Arcade/Game Room
Full-Service Spa
Hiking/Biking (nearby)
Library
Newspapers in Lobby (surcharge)
Rooftop Terrace
Spa Treatment Room (s)
Terrace
General
Salon
Picnic Area/Tables
Childcare/Babysitting (surcharge)
Barbecue Grill (s)
Breakfast Available (surcharge)
Children's Club (free)
Smoke-Free Property
Snack Bar/Deli
Not Wheelchair Accessible
Services
Business Center
Safe-Deposit Box
Meeting Rooms
Laundry service
Supervised child care/activities
Luggage Storage
Express Check-In/Check-Out
24-Hour Front Desk
Banquet Hall
Concierge Services
Conference Space
Gift Shops or Newsstand
Laundry Facilities
Porter/Bellhop
Tours/Ticket Assistance
Wedding Services
Parking
Airport Transportation (surcharge)
Area Shuttle (surcharge)
Parking (Self) (free)
Internet
Free Wi-Fi