Stirling Highland Hotel- Part of the Cairn Collection
US$149
/ night
Avg. for September
Select dates to see prices and availability
US$149
/ night
Avg. for September
Monthly average prices
Nightly prices at Stirling Highland Hotel- Part of the Cairn Collection average US$71 in the cheapest month (January) and US$182 in the most expensive month (August), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$71 |
| February | US$84 |
| March | US$94 |
| April | US$114 |
| May | US$152 |
| June | US$175 |
| July | US$155 |
| August | US$182 |
| September | US$149 |
| October | US$120 |
| November | US$96 |
| December | US$91 |
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Sept · US$149
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Most expensive: August (~US$182)
Cheapest: January (~US$71)
About this property
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a sauna. This hotel also features complimentary wirele...
Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a sauna. This hotel also features complimentary wireless internet access, wedding services, and a fireplace in the lobby.
Business amenities
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Stirling? This hotel has 1302 square feet (121 square meters) of space consisting of conference space and 6 meeting rooms. Self parking (subject to charges) is available onsite.
Dining
Satisfy your appetite for dinner at Scholars Restaurant, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM for a fee.
Rooms
Stay in one of 96 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Location
With a stay at The Stirling Highland Hotel, you'll be centrally located in Stirling, steps from Old Town Jail and Tolbooth. This spa hotel is 0.5 mi (0.8 km) from Stirling Castle and 0.9 mi (1.4 km) from Smith Art Gallery and Museum.
What's nearby
Old Town Jail(0.1 Miles)
Tolbooth(0.1 Miles)
Church of the Holy Rude(0.2 Miles)
Mar's Walk(0.2 Miles)
Argyll's Lodging(0.2 Miles)
John Cowane's Hospital(0.2 Miles)
Smith Art Gallery and Museum(0.3 Miles)
Stirling Golf Club(0.4 Miles)
Museum of the Argyll & Sutherland Highlanders(0.4 Miles)
Stirling Castle(0.5 Miles)
The Engine Shed(0.5 Miles)
Gowan Hill(0.6 Miles)
Old Stirling Bridge(0.8 Miles)
Cambuskenneth Abbey(1.3 Miles)
University of Stirling(1.9 Miles)
Edinburgh Airport (EDI)(32.5 Miles)
Glasgow International Airport (GLA)(38.1 Miles)
Parking
Restaurant
Swimming pool
Non-smoking rooms
Room service
Dry cleaning
Location
29 Spittal Street, Stirling, Scotland, United Kingdom
Old Town Jail (0.1 Miles)
Tolbooth (0.1 Miles)
Church of the Holy Rude (0.2 Miles)
Mar's Walk (0.2 Miles)
Argyll's Lodging (0.2 Miles)
John Cowane's Hospital (0.2 Miles)
Guest reviews
8.2
Very good
Based on 4,171 verified reviews
Who stays here?
Business
12%
Couple
57%
Family
14%
Group
12%
Solo
2%
What guests think
AI-generated summary based on recent guest reviews
Stirling Highland Hotel- Part of the Cairn Collection draws praise for its central, characterful setting near Stirling Castle and friendly staff, while repeated comments note inconsistent maintenance and occasional extra charges for parking or leisure facilities.
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What guests think
Stirling Highland Hotel- Part of the Cairn Collection draws praise for its central, characterful setting near Stirling Castle and friendly staff, while repeated comments note inconsistent maintenance and occasional extra charges for parking or leisure facilities.
Guests like the pool, gym and on‑site dining, though facilities can feel dated, be unexpectedly chargeable, or occasionally out of order. Rooms are often described as tired or stuffy, with some reports of soft or zipped‑together beds, limited ventilation and sporadic hot water or heating issues. Expect an atmospheric, well-located base with variable upkeep and service touches.
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AI-generated summary based on recent guest reviews
Facilities
Pool, gym and spa are appreciated, but areas feel dated, can be closed or crowded, and some stays report extra fees to use them. On-site parking is convenient yet often chargeable, and parts of the layout lack lift access.
Related guest reviews
6
Andrew
6 Nov 2025
·
Stayed 1 night
Pool, hot tub etc out of order- boiler failed? No heating in bedrooms, appetrntly ongoing issues. Food tasty and well presented. Staff friendly polite and helpfull. Surprise at checkin was that car parking was chargeable EVEN for residents
Pool, hot tub etc out of order- boiler failed? No heating in bedrooms, appetrntly ongoing issues. Food tasty and well presented. Staff friendly polite and helpfull. Surprise at checkin was that car parking was chargeable EVEN for residents
6
Fiona
22 Sept 2025
·
Stayed 1 night
We booked via Hotels.com and it was a reasonable deal, but we were unaware of additional charges that were not highlighted. We were charged £10 per night for car parking, as we did not book direct with the hotel. To be fair this was in the booking small print, however we were also charged £10 to use the leisure facilities, which was NOT mentioned when booking. I hate hotels that add on random unexpected charges that you are unaware of. The hotel is perfectly fine for a short stay, the bed was comfy and the room was generally clean. However the hotel is quite tired and could do with a refresh, for example black mould on the grout in the bathroom and grimey tiles. The leisure facilities are also tired and not particularly clean. The steam room and sauna were good (but obviously not cleaned as there was a discarded cup in the same place over the 2 days). The spa pool was unfortunately cold, so it wasn’t pleasant to sit in. The swimming pool was fine, though again tired with maintenance needing done (eg pool ladder out of use). I had forgotten my flip flops and wasn’t particularly happy walking about the pool areas. We didnt eat at the hotel, but would recommend Cafe Aina just down the road for authentic Greek food and the Crossed Peels a short walk away for breakfast.
We booked via Hotels.com and it was a reasonable deal, but we were unaware of additional charges that were not highlighted. We were charged £10 per night for car parking, as we did not book direct with the hotel. To be fair this was in the booking small print, however we were also charged £10 to use the leisure facilities, which was NOT mentioned when booking. I hate hotels that add on random unexpected charges that you are unaware of. The hotel is perfectly fine for a short stay, the bed was comfy and the room was generally clean. However the hotel is quite tired and could do with a refresh, for example black mould on the grout in the bathroom and grimey tiles. The leisure facilities are also tired and not particularly clean. The steam room and sauna were good (but obviously not cleaned as there was a discarded cup in the same place over the 2 days). The spa pool was unfortunately cold, so it wasn’t pleasant to sit in. The swimming pool was fine, though again tired with maintenance needing done (eg pool ladder out of use). I had forgotten my flip flops and wasn’t particularly happy walking about the pool areas. We didnt eat at the hotel, but would recommend Cafe Aina just down the road for authentic Greek food and the Crossed Peels a short walk away for breakfast.
10
Richard
5 Jan 2025
·
Stayed 1 night
The recreation and Spa area was fabulous
The recreation and Spa area was fabulous
8
Grant
1 Sept 2025
·
Stayed 1 night
Dated hotel, but excellent location, pool, gym facilities for the price
Dated hotel, but excellent location, pool, gym facilities for the price
8
Jason
23 Mar 2025
·
Stayed 1 night
Fabulous hotel in a Central location. Great service and bonus of spa facilities.
Fabulous hotel in a Central location. Great service and bonus of spa facilities.
8
Andrew
16 Feb 2025
·
Stayed 1 night
Staff were very friendly and helpful. Pool area was a little dated and in need of some upgrades.
Staff were very friendly and helpful. Pool area was a little dated and in need of some upgrades.
8
David
8 Apr 2025
·
Stayed 1 night
Great location, couldn’t be better really , 5mins from the castle, 2mins from town. Great facilities and food was good too.
Great location, couldn’t be better really , 5mins from the castle, 2mins from town. Great facilities and food was good too.
8
Moira
14 Feb 2025
·
Stayed 1 night
Comfortable hotel, great wee gym and warm pool. Not evident beforehand but parking is charged at £10 per 24 hours. Food ok, bit overpriced eg £8.50 for very small breadbasket. Staff pleasant and helpful
Comfortable hotel, great wee gym and warm pool. Not evident beforehand but parking is charged at £10 per 24 hours. Food ok, bit overpriced eg £8.50 for very small breadbasket. Staff pleasant and helpful
8
Colin
14 Jun 2025
·
Stayed 2 nights
Staff were great and helpful. Good location as well. everything was great. The only issue we had was trying to use the gym and the spa facilities. I think maybe there is memberships for locals who seem to think that its their own personal gym and spa and hotel guests are not welcome. As well as the personal trainer in the gym that looked most disgusted when we tried to use the equipment. He started claiming bits of equipment so we weren't able to use them. If you need a nice comfortable stay in a good location this is the place for you. but I wouldn't bother trying to use the facilities your not welcome.
Staff were great and helpful. Good location as well. everything was great. The only issue we had was trying to use the gym and the spa facilities. I think maybe there is memberships for locals who seem to think that its their own personal gym and spa and hotel guests are not welcome. As well as the personal trainer in the gym that looked most disgusted when we tried to use the equipment. He started claiming bits of equipment so we weren't able to use them. If you need a nice comfortable stay in a good location this is the place for you. but I wouldn't bother trying to use the facilities your not welcome.
10
Esther
23 May 2025
·
Stayed 2 nights
Loved the swimming and sauna highly recommend, hotel needs a little updating but enjoyed my stay x
Loved the swimming and sauna highly recommend, hotel needs a little updating but enjoyed my stay x
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AI-generated summary based on recent guest reviews
Cleanliness
Housekeeping is inconsistent: multiple reviews cite mouldy grout, musty odours, dusty or poorly cleaned bathrooms and rehung towels, while others found rooms clean. Maintenance issues like leaks and worn fixtures also affect the impression.
Related guest reviews
6
Graham
15 Jun 2023
·
Stayed 2 nights
Good location. Breakfast not great. Room tired and dated. Duvet cover had holes on it. Carpet needs replaced. Bathroom desperately needs renewed. Cracked tiles. Trim round bath broken. Basin didn’t drain properly. 1 * bathroom as it had the basics. Staff though were pleasant.
Good location. Breakfast not great. Room tired and dated. Duvet cover had holes on it. Carpet needs replaced. Bathroom desperately needs renewed. Cracked tiles. Trim round bath broken. Basin didn’t drain properly. 1 * bathroom as it had the basics. Staff though were pleasant.
10
La Dawna Reynolds
28 Jun 2025
·
Stayed 13 nights
We loved the proximity to places in Stirling and the proximity for day trips. The only reason I gave a 4 for cleanliness was because some shifts of housekeeping are a bit lazy and chose to refold and hang used towels rather than replace them, coffee wasn't always replenished, and sheets after a week were not changed unless we specifically asked. We stayed two weeks. I would absolutely stay here again, I just know to stay on top of housekeeping. They have a restaurant and bar at the hotel which was great, and there were others within walking distance. Nice leisure space with pool and sauna. Front desk staff very friendly and helpful.
We loved the proximity to places in Stirling and the proximity for day trips. The only reason I gave a 4 for cleanliness was because some shifts of housekeeping are a bit lazy and chose to refold and hang used towels rather than replace them, coffee wasn't always replenished, and sheets after a week were not changed unless we specifically asked. We stayed two weeks. I would absolutely stay here again, I just know to stay on top of housekeeping. They have a restaurant and bar at the hotel which was great, and there were others within walking distance. Nice leisure space with pool and sauna. Front desk staff very friendly and helpful.
6
Fiona
22 Sept 2025
·
Stayed 1 night
We booked via Hotels.com and it was a reasonable deal, but we were unaware of additional charges that were not highlighted. We were charged £10 per night for car parking, as we did not book direct with the hotel. To be fair this was in the booking small print, however we were also charged £10 to use the leisure facilities, which was NOT mentioned when booking. I hate hotels that add on random unexpected charges that you are unaware of. The hotel is perfectly fine for a short stay, the bed was comfy and the room was generally clean. However the hotel is quite tired and could do with a refresh, for example black mould on the grout in the bathroom and grimey tiles. The leisure facilities are also tired and not particularly clean. The steam room and sauna were good (but obviously not cleaned as there was a discarded cup in the same place over the 2 days). The spa pool was unfortunately cold, so it wasn’t pleasant to sit in. The swimming pool was fine, though again tired with maintenance needing done (eg pool ladder out of use). I had forgotten my flip flops and wasn’t particularly happy walking about the pool areas. We didnt eat at the hotel, but would recommend Cafe Aina just down the road for authentic Greek food and the Crossed Peels a short walk away for breakfast.
We booked via Hotels.com and it was a reasonable deal, but we were unaware of additional charges that were not highlighted. We were charged £10 per night for car parking, as we did not book direct with the hotel. To be fair this was in the booking small print, however we were also charged £10 to use the leisure facilities, which was NOT mentioned when booking. I hate hotels that add on random unexpected charges that you are unaware of. The hotel is perfectly fine for a short stay, the bed was comfy and the room was generally clean. However the hotel is quite tired and could do with a refresh, for example black mould on the grout in the bathroom and grimey tiles. The leisure facilities are also tired and not particularly clean. The steam room and sauna were good (but obviously not cleaned as there was a discarded cup in the same place over the 2 days). The spa pool was unfortunately cold, so it wasn’t pleasant to sit in. The swimming pool was fine, though again tired with maintenance needing done (eg pool ladder out of use). I had forgotten my flip flops and wasn’t particularly happy walking about the pool areas. We didnt eat at the hotel, but would recommend Cafe Aina just down the road for authentic Greek food and the Crossed Peels a short walk away for breakfast.
6
Elisabeth
5 May 2025
·
Stayed 1 night
The staff were lovely and the location of the hotel is great, however the bathroom was in a bad condition. The tiles needed re-grouted as they were black in between. Horrible staining around the bath taps, and there was also a big crack in our bathroom floor which sank if you stood anywhere near it. We were also in a room on the ground floor which was en route to reception/entrance and barely got any sleep due to people back and forth outside our door at all hours.
The staff were lovely and the location of the hotel is great, however the bathroom was in a bad condition. The tiles needed re-grouted as they were black in between. Horrible staining around the bath taps, and there was also a big crack in our bathroom floor which sank if you stood anywhere near it. We were also in a room on the ground floor which was en route to reception/entrance and barely got any sleep due to people back and forth outside our door at all hours.
4
Iain
13 Aug 2025
·
Stayed 1 night
Stayed in a family room and had a very late check in, after the "pleasure" of the night porter checking us in to the wrong room and very rudely telling us we owe them £10 for parking, we arrived in our room. Very shoddy, unclean and in good need of a makeover. Carpets worn, cobwebs, hairs in shower, bath and beds and very dusty. I reported this to reception in the morning and was told that they will pass it on, no apology or attempt to compensate for our experience. Such a lovely building but avoid this hotel if you are looking for a a nice family break. Will never stay here again
Stayed in a family room and had a very late check in, after the "pleasure" of the night porter checking us in to the wrong room and very rudely telling us we owe them £10 for parking, we arrived in our room. Very shoddy, unclean and in good need of a makeover. Carpets worn, cobwebs, hairs in shower, bath and beds and very dusty. I reported this to reception in the morning and was told that they will pass it on, no apology or attempt to compensate for our experience. Such a lovely building but avoid this hotel if you are looking for a a nice family break. Will never stay here again
4
Sasha
23 Aug 2025
·
Stayed 2 nights
This hotel is in a great location in Stirling for proximity to the Castle, Old Town Jail and pubs and restaurants. That’s the only good thing about it. It’s very over-priced and not good value at all. Probably the worst buffet breakfast I’ve experienced; scrambled eggs that taste like rubber, undrinkable coffee, and couldn’t even get a glass of orange juice (staff said “the supplier was out”). The ensuite in the room was grubby, and housekeeping hung our wet, dirty towels back up for us to re-use, which had been lying on the dirty floor for hours. They said they had a shortage of towels. Unbelievable! And to top It off they charge £10 pound to use their onsite pool.
This hotel is in a great location in Stirling for proximity to the Castle, Old Town Jail and pubs and restaurants. That’s the only good thing about it. It’s very over-priced and not good value at all. Probably the worst buffet breakfast I’ve experienced; scrambled eggs that taste like rubber, undrinkable coffee, and couldn’t even get a glass of orange juice (staff said “the supplier was out”). The ensuite in the room was grubby, and housekeeping hung our wet, dirty towels back up for us to re-use, which had been lying on the dirty floor for hours. They said they had a shortage of towels. Unbelievable! And to top It off they charge £10 pound to use their onsite pool.
6
Holly
20 Apr 2025
·
Stayed 4 nights
Hotel was outdated, bathroom was noted to have a strong musty smell and black mold in the corners. Beautiful building, friendly staff centrally located.
Hotel was outdated, bathroom was noted to have a strong musty smell and black mold in the corners. Beautiful building, friendly staff centrally located.
4
Simon
16 Apr 2025
·
Stayed 3 nights
Leaking ceiling first night. Initially told the hotel was full so would I be happy to just have a bucket in the room. When I refused, a room was found. New room was ok - but tired-looking, ver poor shower and could hear the next room even though they weren’t being particularly loud.
Leaking ceiling first night. Initially told the hotel was full so would I be happy to just have a bucket in the room. When I refused, a room was found. New room was ok - but tired-looking, ver poor shower and could hear the next room even though they weren’t being particularly loud.
4
Lesley
18 Apr 2025
·
Stayed 1 night
Our hotel room was not clean. Cigarette left in window, windows dirty with cobwebs. Dust on desk and bedside cabinets. Even old dirt on staircase to bedroom and again cobwebs in windows
Our hotel room was not clean. Cigarette left in window, windows dirty with cobwebs. Dust on desk and bedside cabinets. Even old dirt on staircase to bedroom and again cobwebs in windows
6
Theron
27 Jul 2025
·
Stayed 1 night
The exterior of the property is beautiful and the staff are very helpful and polite. Unfortunately the stay was let down by old room interiors, combined with dirty appliances (blowdryer was covered in hair) and broken appliances (iron fell apart when used. Sadly wouldn’t recommend compared to other hotels of the same calibre.
The exterior of the property is beautiful and the staff are very helpful and polite. Unfortunately the stay was let down by old room interiors, combined with dirty appliances (blowdryer was covered in hair) and broken appliances (iron fell apart when used. Sadly wouldn’t recommend compared to other hotels of the same calibre.
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AI-generated summary based on recent guest reviews
Rooms
Rooms range from spacious with views to dated and stuffy, with soft or zipped‑together mattresses, thin walls and limited window opening; there is no air conditioning. Many guests describe the decor as tired.
Related guest reviews
6
Sandra
9 Jul 2025
·
Stayed 2 nights
The bedroom had lovely views. The bathroom was shabby, towel rail lose, old curtain fixtures showing, no toilet brush, skirting board needs repainting, ceiling above shower flacking. Situated in a good spot for railway station and castle. Spa was good. All staff were friendly.
The bedroom had lovely views. The bathroom was shabby, towel rail lose, old curtain fixtures showing, no toilet brush, skirting board needs repainting, ceiling above shower flacking. Situated in a good spot for railway station and castle. Spa was good. All staff were friendly.
8
Suzanne
18 Nov 2025
·
Stayed 2 nights
Lovely hotel, great location and good sized room.
Lovely hotel, great location and good sized room.
8
Gary
12 May 2024
·
Stayed 2 nights
Excellent staff, although there’s no AC, and rooms and en-suites are looking a little rough around the edges, the walls are thin and the floors are creaky, doors slam everywhere, not the clientele, just the nasty door closers. don’t let that put you off, Great location, even better staff
Excellent staff, although there’s no AC, and rooms and en-suites are looking a little rough around the edges, the walls are thin and the floors are creaky, doors slam everywhere, not the clientele, just the nasty door closers. don’t let that put you off, Great location, even better staff
8
Jeannie
18 Jun 2025
·
Stayed 2 nights
This hotel is in a good location, close to the Stirling Castle and various restaurants and pubs. This property needs an upgrade. Our room had broken closet doors that didn’t get properly fixed. The entire hotel needs a redo.
This hotel is in a good location, close to the Stirling Castle and various restaurants and pubs. This property needs an upgrade. Our room had broken closet doors that didn’t get properly fixed. The entire hotel needs a redo.
10
Steven
6 Mar 2025
·
Stayed 2 nights
The building is certainly a maze, but once I got to my room it was great! Much bigger than I expected and very comfortable with a clear view of the sunrise over the city. One of the window locks was broken, and there was a pretty big step to get into the shower, but those were really my only complaints. It's really convenient for exploring Stirling and had lots of amenities I didn't have time to explore. I'd definitely stay again.
The building is certainly a maze, but once I got to my room it was great! Much bigger than I expected and very comfortable with a clear view of the sunrise over the city. One of the window locks was broken, and there was a pretty big step to get into the shower, but those were really my only complaints. It's really convenient for exploring Stirling and had lots of amenities I didn't have time to explore. I'd definitely stay again.
6
Lorraine
6 May 2025
·
Stayed 1 night
Unfortunately our king size bed turned out to be 2 single beds, not identical height, pushed together. Breakfast hardly had anything left 45 minutes before the end of service. All quite disappointing. But staff were friendly and it's a beautiful, old building
Unfortunately our king size bed turned out to be 2 single beds, not identical height, pushed together. Breakfast hardly had anything left 45 minutes before the end of service. All quite disappointing. But staff were friendly and it's a beautiful, old building
6
Martha
23 Jul 2025
·
Stayed 2 nights
The hotel is charmingly situated in an old high school and they’ve re-used the space to their benefit. It’s very picturesque. But it needs updating. The rooms need mini splits because they get so stuffy. It was lovely and cool outside but none of that could get into the room. The bed was comfortable and the room was basic.
The hotel is charmingly situated in an old high school and they’ve re-used the space to their benefit. It’s very picturesque. But it needs updating. The rooms need mini splits because they get so stuffy. It was lovely and cool outside but none of that could get into the room. The bed was comfortable and the room was basic.
6
annie
11 Oct 2025
·
Stayed 2 nights
Brilliant location, hotel itself just in need of a refresh. Public areas are great, rooms are just very tired. Clean and comfortable enough but would stay again as there are nicer hotels in the same price range in Stirling.
Brilliant location, hotel itself just in need of a refresh. Public areas are great, rooms are just very tired. Clean and comfortable enough but would stay again as there are nicer hotels in the same price range in Stirling.
6
Michelle
16 Jun 2025
·
Stayed 2 nights
The building and location are beautiful. The rooms are a little dated, the windows had little isolation.
The building and location are beautiful. The rooms are a little dated, the windows had little isolation.
8
Karunia
26 Aug 2025
·
Stayed 5 nights
Excellent location, easy access to train station. Great service, friendly and helpful But the bed is soooo soft, makes your body hurt! Forget sleeping on the edge, you’ll roll over out of the bed! The pillow is bon existence as it is so soft like nothing in it. It’s two mattresses put together to make it king bed, and either side is just so bad mattress.
Excellent location, easy access to train station. Great service, friendly and helpful But the bed is soooo soft, makes your body hurt! Forget sleeping on the edge, you’ll roll over out of the bed! The pillow is bon existence as it is so soft like nothing in it. It’s two mattresses put together to make it king bed, and either side is just so bad mattress.
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AI-generated summary based on recent guest reviews
Service
Staff are often friendly and helpful, but service can be inconsistent, with reports of slow or confusing check‑in, billing errors, poor overnight support, and patchy communication when busy.
Related guest reviews
10
Stephen
1 Aug 2025
·
Stayed 1 night
Check in took far to long, only one person dealing with many arrivals.
Check in took far to long, only one person dealing with many arrivals.
6
James
30 Sept 2025
·
Stayed 1 night
Stayed a number of times and it seems to have gone down here quite a bit had to wait 39mins just to check in
Stayed a number of times and it seems to have gone down here quite a bit had to wait 39mins just to check in
6
Samuel
21 Mar 2025
·
Stayed 1 night
The check in procedure is insane. It takes so long it’s almost amusing. Stayed here a couple of years ago and that’s the big negative I remember from then, and it’s not changed. It absolutely needs to be streamlined. The hotel managers should take a note from 99% of other hotels with the check in process.
The check in procedure is insane. It takes so long it’s almost amusing. Stayed here a couple of years ago and that’s the big negative I remember from then, and it’s not changed. It absolutely needs to be streamlined. The hotel managers should take a note from 99% of other hotels with the check in process.
4
Iain
13 Aug 2025
·
Stayed 1 night
Stayed in a family room and had a very late check in, after the "pleasure" of the night porter checking us in to the wrong room and very rudely telling us we owe them £10 for parking, we arrived in our room. Very shoddy, unclean and in good need of a makeover. Carpets worn, cobwebs, hairs in shower, bath and beds and very dusty. I reported this to reception in the morning and was told that they will pass it on, no apology or attempt to compensate for our experience. Such a lovely building but avoid this hotel if you are looking for a a nice family break. Will never stay here again
Stayed in a family room and had a very late check in, after the "pleasure" of the night porter checking us in to the wrong room and very rudely telling us we owe them £10 for parking, we arrived in our room. Very shoddy, unclean and in good need of a makeover. Carpets worn, cobwebs, hairs in shower, bath and beds and very dusty. I reported this to reception in the morning and was told that they will pass it on, no apology or attempt to compensate for our experience. Such a lovely building but avoid this hotel if you are looking for a a nice family break. Will never stay here again
6
Kath
7 Aug 2025
·
Stayed 2 nights
Booked dinner and breakfast when we arrived but the restaurant had no note of our booking and tried to charge for dinner. Rooms need to be updated especially the bathroom. Breakfast was ok, scrambled eggs were burnt both mornings we were there. On leaving they tried to charge us for dinner again. Poor service overall.
Booked dinner and breakfast when we arrived but the restaurant had no note of our booking and tried to charge for dinner. Rooms need to be updated especially the bathroom. Breakfast was ok, scrambled eggs were burnt both mornings we were there. On leaving they tried to charge us for dinner again. Poor service overall.
6
Evelyn
26 Jul 2025
·
Stayed 2 nights
The receptionist Eilidh was a star! She went over and above with providing amazing customer service by spending ages trying to locate a room we wanted. Well done Eilidh. She is a credit to the hotel.
The receptionist Eilidh was a star! She went over and above with providing amazing customer service by spending ages trying to locate a room we wanted. Well done Eilidh. She is a credit to the hotel.
10
Mark
13 Mar 2025
·
Stayed 2 nights
Great location. Staff was great.
Great location. Staff was great.
8
Michaela
3 Jun 2025
·
Stayed 1 night
Hotel was lovely. There was a wedding going on when we arrived so couldn’t enter in the front of the hotel which wasn’t great and caused a lot of guests confusion. Room was lovely and spacious and bed was one of the comfiest hotel beds i’ve encountered. The only downside of the stay was when we were checking out there was a charge on our room from dinner the night before, we had not been in the hotel for dinner and had receipts from our dinner elsewhere but the receptionist was adamant that we had to pay this with solid proof we were not in the hotel for dinner or drinks that night. After about 20 minutes of waiting she just told us to leave but my card still may be charged. That wasn’t great and was a sour end to a great stay.
Hotel was lovely. There was a wedding going on when we arrived so couldn’t enter in the front of the hotel which wasn’t great and caused a lot of guests confusion. Room was lovely and spacious and bed was one of the comfiest hotel beds i’ve encountered. The only downside of the stay was when we were checking out there was a charge on our room from dinner the night before, we had not been in the hotel for dinner and had receipts from our dinner elsewhere but the receptionist was adamant that we had to pay this with solid proof we were not in the hotel for dinner or drinks that night. After about 20 minutes of waiting she just told us to leave but my card still may be charged. That wasn’t great and was a sour end to a great stay.
6
Donna
24 Dec 2023
·
Stayed 1 night
I always think the measure of customer service is what happens when things go wrong. We had stayed previously here and loved it so booked to stay on our way to the airport to break our journey and not be so tired when we got there. Unfortunately the couple in the room next to us were arguing and shouting loudly, swearing and banging. We put up with it for a little while, but at about midnight and having not slept we called reception. The phone rang and rang and was not answered. My husband got up and dressed to go down to reception, which was empty. He had to search the hotel and eventually found the night porters through a locked door. Despite holding up his room key to show he was a guest they were very rude, speaking very briefly to him before relocating the door and left my husband to walk back through the drizzle to get back to reception. One of the porters came up with my husband, gave the softest ever knock on the door and when the obviously didn’t answer, left it at that. We spoke to reception in the morning but felt we were fobbed off a bit by reception. It’s very sad because the rest of our stay was great. It isn’t the fault of the hotel that the room next door were having a massive loud argument, however it is totally their fault as to how their night staff behaved. We are still waiting on an email from management. Sadly, I’m don’t think I would want to come back.
I always think the measure of customer service is what happens when things go wrong. We had stayed previously here and loved it so booked to stay on our way to the airport to break our journey and not be so tired when we got there. Unfortunately the couple in the room next to us were arguing and shouting loudly, swearing and banging. We put up with it for a little while, but at about midnight and having not slept we called reception. The phone rang and rang and was not answered. My husband got up and dressed to go down to reception, which was empty. He had to search the hotel and eventually found the night porters through a locked door. Despite holding up his room key to show he was a guest they were very rude, speaking very briefly to him before relocating the door and left my husband to walk back through the drizzle to get back to reception. One of the porters came up with my husband, gave the softest ever knock on the door and when the obviously didn’t answer, left it at that. We spoke to reception in the morning but felt we were fobbed off a bit by reception. It’s very sad because the rest of our stay was great. It isn’t the fault of the hotel that the room next door were having a massive loud argument, however it is totally their fault as to how their night staff behaved. We are still waiting on an email from management. Sadly, I’m don’t think I would want to come back.
8
Marjory
8 Nov 2024
·
Stayed 2 nights
Disappointed when checking out to discover I had been charged for a meal my daughter and I never had! Receptionist apologised and hopefully the amount has now been recredited to my account. Communication prior to arrival was poor - I advised I would like to bring along my dog, but did not hear this had been agreed even despite calling to check before arrival. My call was never returned. However, on arrival, this had been arranged and all was OK.
Disappointed when checking out to discover I had been charged for a meal my daughter and I never had! Receptionist apologised and hopefully the amount has now been recredited to my account. Communication prior to arrival was poor - I advised I would like to bring along my dog, but did not hear this had been agreed even despite calling to check before arrival. My call was never returned. However, on arrival, this had been arranged and all was OK.
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AI-generated summary based on recent guest reviews
Location
Excellent central location near Stirling Castle and the old town, with shops and restaurants a short walk away. The uphill walk from the train station can be steep, though on‑site parking is available.
Related guest reviews
10
Jeff
30 Jun 2025
·
Stayed 2 nights
Our first trip to Stirling and The Stirling Highland Hotel was the perfect hotel for the trip. A beautiful building with friendly helpful staff located in the centre of Stirling. So we were able to park the car for two days and walk everywhere. The only time we drove was up to the Wallace Monument.
Our first trip to Stirling and The Stirling Highland Hotel was the perfect hotel for the trip. A beautiful building with friendly helpful staff located in the centre of Stirling. So we were able to park the car for two days and walk everywhere. The only time we drove was up to the Wallace Monument.
10
Christine
13 May 2025
·
Stayed 1 night
Great location for exploring the Castle especially as we only had 1 day there. Plus 1 hour drive to Edinburgh.
Great location for exploring the Castle especially as we only had 1 day there. Plus 1 hour drive to Edinburgh.
8
James
31 Aug 2024
·
Stayed 1 night
Unbeatable location in a clean hotel. This is great value.
Unbeatable location in a clean hotel. This is great value.
8
Ronald
20 Aug 2025
·
Stayed 1 night
The hotel is up the steep hill from the train station, creating beautiful view, close to the castle and quiet at night. (Suggest taking a cab the short distance if anyone isn’t looking for exercise.) Lots of stairs in this place so be prepared to carry your bags up and down a few. Mediocre breakfast. Lots of good places nearby and strongly suggest the back pathway to get to the castle or town. Not ideal for hot temps as getting good airflow is tough - as for a fan.
The hotel is up the steep hill from the train station, creating beautiful view, close to the castle and quiet at night. (Suggest taking a cab the short distance if anyone isn’t looking for exercise.) Lots of stairs in this place so be prepared to carry your bags up and down a few. Mediocre breakfast. Lots of good places nearby and strongly suggest the back pathway to get to the castle or town. Not ideal for hot temps as getting good airflow is tough - as for a fan.
8
Suzanne
18 Nov 2025
·
Stayed 2 nights
Lovely hotel, great location and good sized room.
Lovely hotel, great location and good sized room.
10
Mohan
19 Apr 2025
·
Stayed 1 night
Great location, walkable to the castle
Great location, walkable to the castle
10
Paul
6 Jul 2025
·
Stayed 1 night
This hotel is a former school, and it's an architectural treat to see and stay in. Plenty of free parking on the hotel grounds, even in the center of Stirling. Staff were very helpful and friendly. Very convenient to everything in Stirling, which is a tourist destination without a tourist feel (no tweed/tartan shops, etc.--just a regular Scottish town with a modest castle on the top of the hill).
This hotel is a former school, and it's an architectural treat to see and stay in. Plenty of free parking on the hotel grounds, even in the center of Stirling. Staff were very helpful and friendly. Very convenient to everything in Stirling, which is a tourist destination without a tourist feel (no tweed/tartan shops, etc.--just a regular Scottish town with a modest castle on the top of the hill).
10
Michele
17 Oct 2023
·
Stayed 2 nights
Close to everything. Easy walking to the Stirling Castle.
Close to everything. Easy walking to the Stirling Castle.
10
Calvin
12 Oct 2024
·
Stayed 1 night
Great location and history
Great location and history
10
Mark
26 Aug 2025
·
Stayed 1 night
Ive stayed here before, its in a great position for shopping, restaurants and attractions. I like that they have plenty of parking.
Ive stayed here before, its in a great position for shopping, restaurants and attractions. I like that they have plenty of parking.
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AI-generated summary based on recent guest reviews
Dining
Breakfast feedback is inconsistent, ranging from excellent to disappointing, with recurring mentions of empty or cold buffet items and machine coffee. Dinner experiences vary too, from tasty meals to limited menus, slow service or early bar closures.
Related guest reviews
8
Thomas
14 Jun 2025
·
Stayed 2 nights
Unique building - excellent lounge and library. Restaurant very good.
Unique building - excellent lounge and library. Restaurant very good.
8
Lorraine
15 Aug 2025
·
Stayed 2 nights
It's a great place close for shopping & transport especially if you don't drive you can walk to the castle easily from here,beds are comfortable & added bonus is the swimming pool,I had a meal in hotel but unfortunately the main course was burnt but the soup & pudding was amazing, breakfast was really good & great choice of both cooked & continental staff are really nice
It's a great place close for shopping & transport especially if you don't drive you can walk to the castle easily from here,beds are comfortable & added bonus is the swimming pool,I had a meal in hotel but unfortunately the main course was burnt but the soup & pudding was amazing, breakfast was really good & great choice of both cooked & continental staff are really nice
8
Cynthia
4 Sept 2025
·
Stayed 2 nights
Hotel was nice, however we didn’t find there was any ambiance to the dining room. It was very plain. No charm for a Scotland Hotel. Breakfast was very good. Dinner was good, however, there was a very large group in the dining room and not enough staff to service everyone. They did the best they could but it took 2 hours for pizza.
Hotel was nice, however we didn’t find there was any ambiance to the dining room. It was very plain. No charm for a Scotland Hotel. Breakfast was very good. Dinner was good, however, there was a very large group in the dining room and not enough staff to service everyone. They did the best they could but it took 2 hours for pizza.
6
Detlef
18 Aug 2025
·
Stayed 2 nights
Location was great. Dinner was poor. Dining room was overheated.
Location was great. Dinner was poor. Dining room was overheated.
6
Kath
7 Aug 2025
·
Stayed 2 nights
Booked dinner and breakfast when we arrived but the restaurant had no note of our booking and tried to charge for dinner. Rooms need to be updated especially the bathroom. Breakfast was ok, scrambled eggs were burnt both mornings we were there. On leaving they tried to charge us for dinner again. Poor service overall.
Booked dinner and breakfast when we arrived but the restaurant had no note of our booking and tried to charge for dinner. Rooms need to be updated especially the bathroom. Breakfast was ok, scrambled eggs were burnt both mornings we were there. On leaving they tried to charge us for dinner again. Poor service overall.
10
Sarah
25 Jul 2025
·
Stayed 1 night
Had a great stay. Breakfast wasn't our favourite but the coffee was awesome!
Had a great stay. Breakfast wasn't our favourite but the coffee was awesome!
6
Karen
24 Nov 2025
·
Stayed 2 nights
Worse breakfast in all the hotels I’ve stayed highly recommend avoid at all cost quality of the food was disgusting.
Worse breakfast in all the hotels I’ve stayed highly recommend avoid at all cost quality of the food was disgusting.
8
Terence
13 Jan 2025
·
Stayed 1 night
Only issue was breakfast. Hot buffet selection was fine but had sat under hot lamps for too long.
Only issue was breakfast. Hot buffet selection was fine but had sat under hot lamps for too long.
6
Fran
1 Aug 2025
·
Stayed 1 night
I loved the hotel itself the staff were really nice on check in. However to discover the car park was £10 per night just because we booked with hotel.com and if we had have booked through the hotel itself it was free, so any discount you receive by booking through third part bookings the hotel claws this back by charging the car park fee. Also breakfast was horrendous, tjey ran out of bread so no toast they also ran out of breakfast itself had to wait for more to be cooked, then the bacon was pale and white fat. Uuuggghhh. It was cold and miserable. Worse hotel breakfast ever. Then the residence bar was locked at 10:30 and the staff although said they didnt mind giving ua a drink it was very apparent they were not happy. They told us to look for the night porter for another if we wanted one. Who was no where to be seen. It is such a pity because its a lovely hotel and staff were grand. If this was improved on it would have been a lovely stay.
I loved the hotel itself the staff were really nice on check in. However to discover the car park was £10 per night just because we booked with hotel.com and if we had have booked through the hotel itself it was free, so any discount you receive by booking through third part bookings the hotel claws this back by charging the car park fee. Also breakfast was horrendous, tjey ran out of bread so no toast they also ran out of breakfast itself had to wait for more to be cooked, then the bacon was pale and white fat. Uuuggghhh. It was cold and miserable. Worse hotel breakfast ever. Then the residence bar was locked at 10:30 and the staff although said they didnt mind giving ua a drink it was very apparent they were not happy. They told us to look for the night porter for another if we wanted one. Who was no where to be seen. It is such a pity because its a lovely hotel and staff were grand. If this was improved on it would have been a lovely stay.
8
David
30 Jul 2025
·
Stayed 3 nights
The Hotel is walking distance from Stirling Castle and has easy parking which is great. There are lots of dining options within walking distance as well. The pool was great for a dip after a day out. However the room where breakfast is served was very hot and stuffy and the breakfast was pretty ordinary. Ran out of scrambled eggs! Overall a fantastic place to stay in Stirling.
The Hotel is walking distance from Stirling Castle and has easy parking which is great. There are lots of dining options within walking distance as well. The pool was great for a dip after a day out. However the room where breakfast is served was very hot and stuffy and the breakfast was pretty ordinary. Ran out of scrambled eggs! Overall a fantastic place to stay in Stirling.
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AI-generated summary based on recent guest reviews
4
Marcus
4 weeks ago
·
Stayed 1 night
The positive - this is a very unique building in a very good and central location. The bad - pretty much everything else. Evening on a cool evening the room was extremely hot due to lack of airflow. We had a lot of spiders inside the room, half the light fixtures did not work, and the shower was only as high as my chin. We did not enjoy our stay especially for the price they are charging.
The positive - this is a very unique building in a very good and central location. The bad - pretty much everything else. Evening on a cool evening the room was extremely hot due to lack of airflow. We had a lot of spiders inside the room, half the light fixtures did not work, and the shower was only as high as my chin. We did not enjoy our stay especially for the price they are charging.
6
Christopher
4 weeks ago
·
Stayed 2 nights
Great location and lovely looking building. Needs a major refurbishment as everywhere tired and dated. Clean but looks dirty as everything worn. My room had a connecting door to the next bedroom which offered little sound protection but luckily other guests were quiet at night.
Great location and lovely looking building. Needs a major refurbishment as everywhere tired and dated. Clean but looks dirty as everything worn. My room had a connecting door to the next bedroom which offered little sound protection but luckily other guests were quiet at night.
8
Mary Ann
30 Jul 2026
·
Stayed 1 night
Room was very dated and in need of refurbishment. The rest of the hotel was lovely, staff all very nice and helpful. Had dinner and breakfast in the restaurant, was excellent.
Room was very dated and in need of refurbishment. The rest of the hotel was lovely, staff all very nice and helpful. Had dinner and breakfast in the restaurant, was excellent.
6
Jare
24 Jul 2026
·
Stayed 1 night
The building was beautiful and the staff was friendly. The location was great. The room itself was quite outdated, especially the bathroom. There was no cooling in the room or elsewhere in the hotel.
The building was beautiful and the staff was friendly. The location was great. The room itself was quite outdated, especially the bathroom. There was no cooling in the room or elsewhere in the hotel.
4
john
23 Jul 2026
·
Stayed 1 night
Terrible service in the bar and restaurant Room was hot but couldn't open the window
Terrible service in the bar and restaurant Room was hot but couldn't open the window
FAQs about Stirling Highland Hotel- Part of the Cairn Collection
Is parking available at the hotel?
Self parking is available on-site for a fee of GBP 10 per day.
What type of breakfast is offered and what are the serving hours?
Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM for a fee, approximately GBP 12.00 to 14.95 for adults and GBP 7.50 to 12 for children.
Does the hotel allow pets?
Pets are allowed in specific rooms only, with a fee of GBP 25 per pet, per night. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in time is 3:00 PM and check-out time is 11:00 AM. Late check-out is available for a fee, subject to availability.
What is the hotel's location in relation to key landmarks?
The hotel is centrally located in Stirling, just steps from Old Town Jail and Tolbooth, 0.5 mi (0.8 km) from Stirling Castle, and 0.9 mi (1.4 km) from Smith Art Gallery and Museum.
Does the hotel have a swimming pool?
Yes, the hotel features an indoor pool and an outdoor heated pool. Pool access is available from 8:00 AM to 6:30 PM, with a fee of GBP 10 per night for pool usage.
What are the policies for extra beds and cribs?
The hotel offers rollaway beds for a fee of GBP 25 per night, subject to availability. Advance request is required for rollaway beds.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-04: NO DATA
- 2026-09-05: 237.61688251953126USD
- 2026-09-06: 123.13843804016113USD
- 2026-09-07: 259.59912790527346USD
- 2026-09-08: 197.68486129760743USD
- 2026-09-09: 315.6407893066406USD
- 2026-09-10: 140.01627229919433USD
- 2026-09-11: NO DATA
- 2026-09-12: NO DATA
- 2026-09-13: NO DATA
- 2026-09-14: 154.71091698913574USD
- 2026-09-15: 152.37289417114258USD
- 2026-09-16: 212.9908997253418USD
- 2026-09-17: 271.06281365356443USD
- 2026-09-18: NO DATA
- 2026-09-19: NO DATA
- 2026-09-20: 160.91677608642578USD
- 2026-09-21: 128.56508024902342USD
- 2026-09-22: 143.87886299743653USD
- 2026-09-23: 216.89118417663573USD
- 2026-09-24: 228.37835098876954USD
- 2026-09-25: 263.61814679260254USD
- 2026-09-26: 164.1285957458496USD
- 2026-09-27: 129.8061297897339USD
- 2026-09-28: 107.0478042312622USD
- 2026-09-29: 131.66657435150145USD
- 2026-09-30: 146.95162159423828USD
- 2026-10-01: 136.4864658706665USD
- 2026-10-02: 149.56253867797852USD
- 2026-10-03: 195.9459157348633USD
- 2026-10-04: 109.6613529663086USD
- 2026-10-05: 105.49699958496093USD
- 2026-10-06: 202.09848610839845USD
- 2026-10-07: 118.50699756469726USD
- 2026-10-08: 126.77535356292725USD
- 2026-10-09: 181.20062283325194USD
- 2026-10-10: 132.8657567123413USD
- 2026-10-11: 97.29728804016113USD
- 2026-10-12: 107.96742902069091USD
- 2026-10-13: 117.56755121307373USD
- 2026-10-14: 154.92226428527832USD
- 2026-10-15: 136.4864658706665USD
- 2026-10-16: 127.02700854187012USD
- 2026-10-17: 171.6216070159912USD
- 2026-10-18: 91.24845080413819USD
- 2026-10-19: 85.29449478759766USD
- 2026-10-20: 101.35134244689941USD
- 2026-10-21: 132.43241146392822USD
- 2026-10-22: 90.95436155548096USD
- 2026-10-23: 133.9327982788086USD
- 2026-10-24: 140.5405202774048USD
- 2026-10-25: 88.25756580352783USD
- 2026-10-26: 91.89187625732421USD
- 2026-10-27: 99.94985078430176USD
- 2026-10-28: 100.94934663391113USD
- 2026-10-29: 90.95436155548096USD
- 2026-10-30: 122.5205936553955USD
- 2026-10-31: 140.5405202774048USD
- 2026-11-01: 64.57768380584717USD
- 2026-11-02: 72.97296159973145USD
- 2026-11-03: 72.97296159973145USD
- 2026-11-04: 80.35207641906739USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Safety features at this property include a fire extinguisher and a smoke detector
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Pool access available from 8:00 AM to 6:30 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Fee for buffet breakfast: approximately GBP 12.00 to 14.95 for adults, and GBP 7.50 to 12 for children
- Self parking fee: GBP 10 per day
- Pet fee: GBP 25 per pet, per night
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: GBP 25.0 per night
- Pool fee: GBP 10 per accommodation per night
- Hot tub fee: GBP 10 per accommodation per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Non-smoking rooms
Room service
Dry cleaning
General
Room service
Restaurant
Non-smoking rooms
Sauna
Hot tub/Jacuzzi
Steam room
Massage
Spa & wellness centre
Packed lunches
Family room
Beach Sun Loungers
Snack Bar/Deli
Parking
Parking
Parking Onsite
Internet
Free wi-fi
Services
Dry cleaning
Housekeeping
Banquet facilities
Safe-deposit box
Luggage storage
Designated smoking area
Express check-in/check-out
24-Hour Front Desk
Activities
Swimming pool
Pool indoor
Outdoor heated pool
Pool (Indoor)
Outdoor Furniture
Terrace
Fitness Center (nearby)