Fairfield Inn & Suites by Marriott Omaha Downtown

There was an issue with the pool and we couldn't use it. Some staff was very nice others made it feel like we were an imposition. Key cards were not working properly as well.

Our family with young kids came to Omaha for an event. We chose this hotel because it was near the event center, had a pool, had free breakfast, and was not super expensive. (Despite charging $15 for parking; but in my research I found most in the area did the same thing). Unfortunately the pool was so cold my kids wouldn’t swim in it. This is the first time this has ever happened at a hotel. This hotel is very close to a homeless shelter so there are a lot of wandering homeless people in the area but the hotel did feel safe. There is no access into the lobby unless you have a key or get buzzed in. (First time I’ve seen this). Overall our room was clean and comfortable. We had a spacious bathroom but wish it would have had a vent. We did have a mini fridge but no microwave. The breakfast was very good for a free breakfast. Lots of yummy options and as someone who is gluten free I was pleased to find a gluten free muffin! The staff we interacted with were all very nice. Honestly the only reasons for 4 stars were due to the super cold pool and sketchy location.

I love it here , very peaceful stay !

I literally have no complaints. So thank you for a really nice stay

I wasn't really crazy about the $15 fee to park the car each night, but the stay overall was great. Jaden, the front desk clerk was very attentive. He brought the baby's bed to our room before we were even unpacked! He was also very helpful with getting us set up with grub hub. Thank you, Jaden, I hope you get a raise!