Captains Watch 8

The parking space they describe is not clear enough. The reality is the parking spots for this property will only work if you have a car. The parking space is the very last one on the right that has a horrible angle to park your vehicle. They have a notice saying if your vehicle is an over size suv or truck it may not fit along with the vehicle needs to be under 6.5 ft tall. They state, if your vehicle is an over sized suv or truck, you can get a day pass with the city of Tybee. After reading the information, my suv is not oversized and less that 6.5 ft tall so I did not look into the day passes with the city. When I arrived and attempted to park. It was clear that their discription should say, if you have anything larger than a Honda Accord, you should reach out to the city of Tybee for a day pass. Here is the issue with the day passes with the city of Tybee, they need to be applied for atleast 30 days from the date of your arrival. Because of the discription they had I did not apply for the day pass and paid an additional 55.00 a day to park. Please do not try to park in the parking spots if you have a vehicle larger than an accord. I tried and scratched the side of my brand new car!This property is managed by a property management firm and they are not concerned with customer service. I Tried reaching them everyday as the master bedroom sink did not drain properly. I finally got a call the last night, I missed the call and called them right back and they did not answer

This condo is one of the best we have stayed in. We loved the layout and the location. However, the property manager was awful. I kept getting emails before we arrived that we had to check in at their office located away from the property. When we got there we were told we did not have to stop in at the office. They also assigned a parking space to us that was good. A few days later the office called me and told me we had to park in a space that was narrow and had a concrete wall on one side and a concrete column on the other side. The property manager had warned us in emails about the height of a vehicle should be less than a certain height. They did not warn us about the very narrow parking that eventually they told us we could only park in. I asked for them to pay for street parking and was told they would get back to us…they never did. Also, we had a code to unlock the door. So we put the code in several times and it did not work. When I finally called the office I was told to put my hand in front of the key pad and then enter the code. Who would have known. Then we couldn’t lock the door to leave. I called the office again but it was after hours. I sent an email through VRBO and received a message the next morning around 8:30 saying they would get back to me when they could. That meant we had to stay in the condo until they got back to us. My husband finally googled the lock and found out how to lock the door. They never got back to us. Bad business.

We visit Tybee every year and this is one of the best condos we’ve stayed at on the island.

We had an amazing time on tybee.

There is nothing i can suggest to make it better.