Grand Hotel du Calvados - Opera

Staff are nice and helpful. The venue is good and convenient. There are Asian restaurants and supermarkets in walking distance

First room wasn’t good but we asked to be moved and it was perfect

This hotel was not what we expected based on advertising photos. The photos are very misleading and not anywhere close to what our room looked like. We had a tiny little room that overlooked a square of building walls, it was loud and noisy all night long. Pigeons were right outside the room and probably would have come in if we opened the window. The room was very bare, the bed hard and uncomfortable, the shower looked like it had mold, and the whole place just felt dirty and dingy. Our only interaction with the staff was check in & out, which was fine but they were not very friendly or helpful. The only perk of this hotel is proximity to the train station, otherwise, I would highly recommend staying somewhere else.

The staff was great and helpful.

We checked in and were assigned the wrong rooms. I was to be charged tax for 4 nights until I corrected that we were there for one night. There were cockroaches on the lift door and there was no ventilation in the room. The toilet was flush against the wall so you need to sit sideways.