Is parking available at the property?

Free self-parking is available on-site, including parking for RVs, buses, and trucks. No reservation is required.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6:30 AM to 10:30 AM for a fee of approximately USD 14.99 for adults and USD 9.95 for children.

Does the property allow pets?

Pets are allowed with a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

Are airport shuttle services available?

Complimentary area shuttle services operate within 1 mile of the property. Guests can arrange transfers through the front desk.

What accessibility features are available for guests with disabilities?

The property features elevators, step-free entrances, wheelchair-accessible facilities including the registration desk, public areas, and rooms. Limited wheelchair-accessible parking is also available.

What is the location of the property in relation to key landmarks?

The hotel is located on the waterfront in Jeffersonville, within a 5-minute drive of Falls of the Ohio State Park and KFC Yum Center. It is approximately 1.9 miles from the Muhammad Ali Center and 2.1 miles from the Louisville Slugger Museum.

Is there a swimming pool at the property?

Yes, there is an indoor pool available for guests. The operational hours are not specified, but it is a year-round facility.

What are the policies for guests staying with children?

Up to 3 children aged 17 years old and younger can stay for free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of USD 20 per night, subject to availability. Cribs may be available upon request, but advance confirmation is required.

Sheraton Louisville Riverside Hotel in Jeffersonville

Average nightly price at Sheraton Louisville Riverside by Marriott by month, last 12 months (USD)
Month	Average price
January	US$95
February	US$138
March	US$129
April	US$168
May	US$169
June	US$128
July	US$152
August	US$93
September	US$220
October	US$160
November	US$115
December	US$104

What guests think

At Sheraton Louisville Riverside Hotel, guests consistently praise the welcoming staff and convenient riverfront location near downtown Louisville, while reporting inconsistent cleanliness across rooms and public areas, including stained carpets and other upkeep issues.

Rooms vary in comfort and style; travelers like the river views but note dated decor and that many do not include in-room refrigerators or microwaves. Facilities draw complaints about a closed or murky pool and sporadic hot tub, occasional elevator outages and broken ice machines, and intermittent closures of the bar or club lounge; the free parking and attached restaurants are appreciated. Breakfast is not included and reviews of its value and quality are mixed, while many like the walkable dining nearby. Expect friendly service and a convenient base with great views, but older rooms and uneven maintenance.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facility reliability is mixed: guests report closed or murky pool, hot tub/jacuzzi issues, elevator outages, broken ice machines, and bar or club lounge closures. Many appreciate the free/ample parking and the attached restaurants.

Related guest reviews

10

Rebecca

16 Sept 2023

·

Stayed 2 nights

Stayed here while attending Bourbon and Beyond in Louisville. Great value and having 2 connecting restaurants was a big plus. We were a tad disappointed in bar being closed due to no one to work the bar. Beds and pillows were ok,not as comfy as I had hoped for. All in all it is a great choice!!! Staff is wonderful and helpful. Would definitely recommend.

4

Sharon

12 Sept 2024

·

Stayed 2 nights

we had a club suite, the living room area was disgusting…carpet had multiple stains, the couch needed to be thrown away, chairs were stained. we paid for club service, only to find out that the club room was closed on the weekends. The view was fantastic, but that was it!!!

8

Ruschelle

10 Mar 2025

·

Stayed 2 nights

Property is good for a stay. Good parking.

6

Dawn

26 Feb 2025

·

Stayed 1 night

Only place I could get ice was front desk that was inconvenient. But staff was very nice. Also no coffee in Lobby seemed odd

10

Vincent

22 Sept 2025

·

Stayed 3 nights

I usually stay here when visiting Louisville, KY, just because Louisville is right across the Ohio River - very convenient. Parking for this hotel is plentiful and free. They do have a shuttle as well, to & from Louisville Internation Airport, if I am not mistaken? If you are an active person like me, I do a lot of hiking/walking & cycling, and the pedestrian bridge is 3 blocks away to walk or cycle across the river to Louisville. The service by staff is awesome, and if you want to just chill along the river on the Indiana side, they have a really nice restaurant district with river views. So I highly recommend this hotel. I'll be back there again in the future.

6

Diksan

12 Oct 2023

·

Stayed 1 night

I selected a lake view room and they gave me one with a horrible view, it had no refrigerator and the water in the jacuzzi and pool were dirty.and the jacuzzi didn't work properly.I couldn't get a bubble bath.

10

Lorena

26 Nov 2023

·

Stayed 3 nights

The room was clean, comfortable bed. Friendly staff, several restaurants on site and off property. 20 min walk to Louisville or 8 min drive. The only thing not the greatest was the price of the continental breakfast. Food was a little cold. Pool a little murky but hot tub was good.

8

Cheryl

29 Sept 2025

·

Stayed 3 nights

It was a beautiful view. Great staff. Club house breakfast not avaliable on weekend.

6

mary

9 May 2024

·

Stayed 1 night

I stayed there for the pool. Called ahead to make sure pool was open, they said it Wad. Arrived to find closedwas

6

Jason

24 Jul 2025

·

Stayed 3 nights

Stayed there two weekend in a row. Pool was closed for weeks. Only one elevator worked and I got stuck in that one. A lot of yelling and fighting in the hallway on my floor.

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Cleanliness

Cleanliness is inconsistent, with multiple mentions of stained carpets, mold/mildew, drain and bathroom issues, and rooms that were not properly cleaned. Some guests did find their rooms very clean.

Related guest reviews

10

JOANN

28 Sept 2025

·

Stayed 1 night

Rooms were clean, it was an old hotel but very clean

4

Stephen

5 Oct 2025

·

Stayed 2 nights

Room was dirty. Sink was cracked. Carpet should be replaced. General lack of maintenance. Very expensive buffet breakfast. Upstairs restaurant was closed or out of business. My wife and I dined there several times a few years ago and it was delightful then.

4

Caleb

24 Sept 2024

·

Stayed 1 night

Our room had mold on the ceiling and the shower is simply too small and dirty. The price of the room does not correspond to the cleanliness and the service. The rooms desperately need a renovation, as it may be truly unsafe for individuals with respatory issues. I would not want to come back again.

6

Derek

3 Jun 2024

·

Stayed 3 nights

The property is way over due for a refit as there is a leak in the ceiling from the room above and the carpet was filthy dirty as well as the furniture is all scratched up and drink marks on the dresser. Tub had mold around the tub! Room 901 is a suite and had a musty smell that hits you right when you walk in. The curtains in the living room were torn at the bottom as well.I didn’t complain as the view I had was beautiful and I was only there for a couple 3 days and spent most of the time site seeing. I’m not sure what the other rooms look like but I had the most expensive room in the hotel if that is any kind of comparison to what the rest of the hotel would look like!

6

Michelle

24 Sept 2025

·

Stayed 3 nights

The front lobby is very well kept and clean. However the rooms need a serious update, deep cleaning and mold/mildew removal. Our first room had mold spot all over the ceiling over the beds. Thankfully Amiee, the nicest front desk employee did her best to find us a better room. After checking out 4 rooms we finally found that was mold/mildew free. Amiee apologized multiple time and even gave us vouchers for free breakfast. The breakfast and the wait staff were wonderful! We were able to us the shuttle van one time to get into downtown, otherwise Uber drivers were plentiful.

8

Larry

2 Jul 2025

·

Stayed 1 night

Very clean rooms. Staff was very helpful. Great value. Bed was amazing.

4

Abbey

9 Jul 2025

·

Stayed 2 nights

I can’t believe this place had such a high rating when I went to book it. I don’t write reviews but there were too many bothersome things not to share. First of all, upon entering the room I could easily tell it had not been vacuumed in a while. There was obvious dog hair in the carpet and on the sofa bed. All of the coffee packs in the room were only decaf. Strange. We used the shower the first day. It wouldn’t drain. (But also too easily could spray out and flood the rest of the bathroom.) I asked the receptionist if someone could fix it while we were out the second day. They did send someone. The shower was cleaned out and towels refreshed but, again, it would not drain the second time. It was so gross taking a showering in standing water. I felt like I was going to leave with a fungus. The most outrageous experience of the stay was having breakfast one morning. My kids and I came down late, so we were the only ones. Breakfast was laid out, it looked like any other continental breakfast at a mediocre hotel. A woman greeted us and asked our drinks. We ate and only AFTER we were all done did she ask if we had a voucher for breakfast. I had NO idea that breakfast was not free. SO STUPID. Oh! And the pool! Literal hairballs stuck to the walls. Built up dirt lying in standing water. And an overwhelming amount of chlorine in apparent attempt to give it a proper clean. The stairs into the pool were slimy. Ughhhhh

6

Amanda

28 Sept 2025

·

Stayed 1 night

The room was decently clean. Definitely dated and the carpet was stained. The hotel could definitely use an update. Staff was excellent.

4

Jalynn

5 Oct 2024

·

Stayed 2 nights

The hotel staff were friendly and attentive, which made the stay more pleasant. However, the cleanliness of the hotel left much to be desired. The water in the room was brown, the floors were stained, and overall the room did not feel properly cleaned. Improvements in cleanliness would greatly enhance the experience.

6

Michelle

22 Sept 2025

·

Stayed 4 nights

Disappointed with the “cleaning” done in our room during our four day stay. The only “cleaning” done regularly was replacement of towels and trash removal and even the towel replacement was subpar bc we only got 2 new towels at a time when there were 3 of us. We never got a replacement of the bath mat. Bedding wasn’t replaced and toilet paper was never restocked. This isn’t the first Sheraton we’ve stayed at but it’ll likely be the last.

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Rooms

Rooms offer scenic river views and can be spacious, but decor is dated and bed comfort varies. Many note the lack of in-room refrigerators or microwaves.

Related guest reviews

4

Sharon

12 Sept 2024

·

Stayed 2 nights

we had a club suite, the living room area was disgusting…carpet had multiple stains, the couch needed to be thrown away, chairs were stained. we paid for club service, only to find out that the club room was closed on the weekends. The view was fantastic, but that was it!!!

6

Louis

7 Feb 2023

·

Stayed 2 nights

The staff was really friendly. The rooms were pretty clean. My main problem was the beds were so hard and uncomfortable I didn’t sleep my whole stay. They had to be the $100 mattress because it was terrible. The staff was great and there’s nothing they can do about the cheap beds.

8

Kayla

17 Sept 2025

·

Stayed 1 night

The only thing we didn't like was no refrigerator or microwave in the rooms. They had them available but it was for everyone. And I just don't like that. The front desk person was really extra and didn't know how to work the system.

6

Robin

29 Aug 2025

·

Stayed 1 night

It is very out dated. Carpet had stains. Wall paper a d base boards coming off. AC and virw was great

8

cathy

2 Dec 2025

·

Stayed 1 night

Very comfortable room!! Window's Really need to be fix or cleaned

10

Rebecca

13 Sept 2025

·

Stayed 3 nights

The view was amazing. The bed was incredibly comfortable. The suite was carpeted. It was clean but I prefer washable floors. Carpet that been walked on by many kinda gives me the ick. I brought slippers though. Several windows were cloudy. Pictures look like there's a balcony but there's not. Oh, and no microwave in the room. You had to go down to the lobby.

10

Curtis

19 Mar 2023

·

Stayed 1 night

Great Location and incredible view of the Ohio River and Louisville skyline.

10

Krista

29 Jul 2024

·

Stayed 1 night

very happy with our stay. It was clean, comfortable, great view, and quiet. My only complaint is that there was no mini fridge in the room. very disappointing that we couldn't keep our drinks cold for the next days travel.

6

silvia

8 Nov 2023

·

Stayed 3 nights

The room was very spacious but the bed was a lumpy marshmallow. I left with back pain for which I’m now going to physical therapy!

10

Katie

13 Oct 2024

·

Stayed 1 night

Good staff. like the connected restaurants. No mini fridge

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Service

Service is frequently praised as friendly, accommodating, and helpful, with staff resolving issues and offering recommendations. A few guests reported slow or unprofessional responses.

Related guest reviews

10

Michael

14 Jul 2024

·

Stayed 1 night

Staff was absolutely fantastic and very accommodating.

6

Michelle

24 Sept 2025

·

Stayed 3 nights

The front lobby is very well kept and clean. However the rooms need a serious update, deep cleaning and mold/mildew removal. Our first room had mold spot all over the ceiling over the beds. Thankfully Amiee, the nicest front desk employee did her best to find us a better room. After checking out 4 rooms we finally found that was mold/mildew free. Amiee apologized multiple time and even gave us vouchers for free breakfast. The breakfast and the wait staff were wonderful! We were able to us the shuttle van one time to get into downtown, otherwise Uber drivers were plentiful.

10

Bruce

9 Aug 2025

·

Stayed 2 nights

Staff was great and very accommodating. Hank the concierge gave us some business cards for a couple restaurants that accepted them for free appetizers! Both places we were referred to had outstanding food and service.

4

Pam

11 Apr 2025

·

Stayed 2 nights

Mattress was beyond uncomfortable and shower facet handle fell off when touched. Front staff upon checkin was not very personable and to charge $4 for a 20 oz bottle of water is ridiculous. First and last time staying g at Sheraton.

10

Brian

10 Jan 2026

·

Stayed 1 night

Nice hotel. Friendly and helpful staff

10

Dylan

20 Apr 2025

·

Stayed 1 night

The staff was amazing and made me feel right at home. I’ve stayed across river in Louisville many times and never had staff as friendly as at the Sheraton in Jeffersonville. Such a pleasant experience, I will be back.

10

Jessica

27 Dec 2025

·

Stayed 2 nights

The room was very clean. They even called up to our room to make sure it was up to our standards. All of the staff were friendly and helpful.

10

Baileigh

22 Sept 2025

·

Stayed 3 nights

Great customer service! We stayed for a festival in Louisville. I went in and checked in early check-in, they confirmed the type of room I had booked and said nothing was available (completely understandable it was 9am) came back around 12:30am to check in to find out even after confirming room type they gave that room to someone else. The staff in the lobby was so helpful and booked us another room at no charge on top of just a double bed room. Would stay again!

8

Christine

28 Sept 2025

·

Stayed 1 night

Check in was easy. Shelton was kind and offered recommendations!

4

Brian

12 May 2025

·

Stayed 1 night

Our first room, ont he 5th floor upon check-in had either burn your skin hot water, or blistering hot water. It took 11 attempts, 9 from the room phone, and 2 from our cellphones before the lady at the desk finally answered. Maintenance came in about 10 minutes, told us we'd have to change rooms, and he noted how red my wife's skin was from the hot water. So the hotel moved us to room in the 7th floor. When we got to that room, we called to ask about room service, no one answered after 9 attempts. So we went to the lobby on the 1st floor, we saw the clerk, Cari, sitting at the bar and told her we tried calling. She sarcastically replied "I heard it ring", as to say she didnt want to answer it. Also, before we asked her, we heard her sitting at the bar talking about my wife getting burned by the water to the bar attendant, which is unprofessional. When i asked if she had a card, she loudly, and rudley said "No"and handed me a card of the room supervisor. Also, unless you stay on the 9th or 10th floor there are no microwaves, or refrigerator. And they hold money on your card for room service, which they don't tell you is only for snacks from thier small store on the 1st floor by check in. Nice pool and hot tub, and there is EL Nopal inside the hotel and other restaurants within close walking distance, and very close to the river.

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Location

Scenic riverfront location with easy access to downtown Louisville, the pedestrian bridge, and walkable dining. A few describe the immediate area as industrial or somewhat run down.

Related guest reviews

10

Pam

18 Nov 2023

·

Stayed 1 night

Property was quiet and safe. Great view of the bridge.

6

Quentin

19 Sept 2023

·

Stayed 1 night

Area is run down

10

Velma

12 Sept 2025

·

Stayed 1 night

Really like how close the dining options were to the hotel. We were able to walk to several restaurants. The neighborhood was a little industrial looking, however, I did feel safe. I will definitely stay here again if I am ever in the Louisville area.

10

Victoria

23 Mar 2023

·

Stayed 3 nights

Hotel was great and excellent location. Loved the brewery we could walk to across the street.

10

Samuel

16 Apr 2025

·

Stayed 1 night

I liked convenient location to Louisville and fitness center

8

robin

9 Jul 2025

·

Stayed 1 night

We love the location on the river. There’s a light changing walking bridge to enjoy at night. Goes from Indiana to Kentucky. Falls of the Ohio is less than a mile down the road with a nice park. Enjoyed our stay. Thanks

8

JOHN

21 Dec 2024

·

Stayed 1 night

Riverside location

10

Curtis

19 Mar 2023

·

Stayed 1 night

Great Location and incredible view of the Ohio River and Louisville skyline.

10

Jan

25 May 2024

·

Stayed 1 night

The location is great when attending Abbey Road on the River at Big 4 Station. It is within walking distance and the hotel has a nice selection of restaurants within walking distance.

10

James

2 Sept 2025

·

Stayed 1 night

Excellent location and spectacular view of the Ohio River! We enjoyed every minute of our stay. Highly recommend this hotel

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Dining

Breakfast is not included and feedback on quality and value is mixed, with several calling it overpriced. Guests like the on-site/attached and walkable restaurants, though bar hours can be limited.

Related guest reviews

10

Rebecca

16 Sept 2023

·

Stayed 2 nights

Stayed here while attending Bourbon and Beyond in Louisville. Great value and having 2 connecting restaurants was a big plus. We were a tad disappointed in bar being closed due to no one to work the bar. Beds and pillows were ok,not as comfy as I had hoped for. All in all it is a great choice!!! Staff is wonderful and helpful. Would definitely recommend.

10

Amaya

10 Jun 2025

·

Stayed 1 night

Loved the bar and the room was very clean

10

Brandon

4 Oct 2024

·

Stayed 3 nights

Room was clean, beds were comfy and the staff were helpful and friendly. The breakfast buffet was great and having 2 other restaurants attached to the hotel was nice.

4

Stephen

5 Oct 2025

·

Stayed 2 nights

Room was dirty. Sink was cracked. Carpet should be replaced. General lack of maintenance. Very expensive buffet breakfast. Upstairs restaurant was closed or out of business. My wife and I dined there several times a few years ago and it was delightful then.

10

Amy

4 Nov 2024

·

Stayed 1 night

Beautiful hotel with amazing views of the Ohio river. Lots of walkable dining options and able to walk and enjoy the river. Downside you have to pay for breakfast if you want to eat at the hotel.

8

Julie

18 Dec 2022

·

Stayed 2 nights

Was surprised there were not a microwave or mini-fridge in room. Charged $14.95 for a buffet breakfast. Breakfast items were pretty much the same thing that you would get at a continental breakfast anywhere else. Was very disappointed with breakfast.

8

mary

4 Oct 2024

·

Stayed 2 nights

The location is convenient to downtown Louisville. The staff was friendly. The breakfast buffet was good. The hotel could use some updating (peeling wallpaper and stained carpets) however our room was clean and the bed was comfortable.

8

Sheena

10 Jul 2025

·

Stayed 1 night

Clean n great location, too bad breakfast is an added cost

10

Karen

26 Feb 2024

·

Stayed 1 night

Front desk was Extremely Helpful and courteous. Restaurants walkable.

6

Xavier

10 Jun 2024

·

Stayed 1 night

$15 for breakfast. I would not pay.

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Sheraton Louisville Riverside by Marriott

Prices for Sheraton Louisville Riverside by Marriott

Monthly average prices

About this property

Location

Room options

Club Room, 1 King Bed

Room, 1 King Bed with Sofa Bed (Mobility Hearing Access, Roll-In Shower)

Executive Suite, 1 King Bed with Sofa Bed, River View

Room, 1 King Bed with Sofa Bed (Mobility Accessible, Roll-In Shower)

Room, 2 Double Beds

Room, 1 King Bed with Sofa Bed

Room, 1 King Bed

Room, 1 King Bed with Sofa Bed (Mobility Hearing Accessible, Tub)

Club Suite, 2 Double Beds, River View

Club Room, 2 Double Beds

Guest reviews of Sheraton Louisville Riverside by Marriott

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Sheraton Louisville Riverside by Marriott