Name: Sheraton Garden Grove-Anaheim South
Address: 12221 Harbor Boulevard, Anaheim Resort, Anaheim, California, United States of America, Anaheim, Orange County, US
Price range: $128–$233 per night
Rating: 8.55

What guests think

At Sheraton Garden Grove-Anaheim South, travelers frequently praise friendly, attentive staff, clean and comfortable rooms, and a convenient location near Disneyland with restaurants and a Target nearby, making it a solid base for Anaheim visits.

Many note paid parking with limited spaces and occasional difficulty accessing or exiting the gated lot. Some guests report dated fixtures, inconsistent shower pressure or temperature, noise facing the road, and sporadic housekeeping lapses. On-site dining and the club lounge receive mixed feedback—some enjoyed meals and perks, others found options limited or overpriced. Expect a comfortable, convenient stay with standout service, but plan for parking fees and variable maintenance.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool, hot tub, and workout room are appreciated, and the bar/restaurant are convenient. However, parking is paid and often limited or hard to access, and a few reviews mention elevator problems.

Related guest reviews

10

Erica

Jun 26, 2025

·

Stayed 4 nights

The room was spacious and clean. I loved the hospitality of the staff. Also, the pool and hot tub area is a life saver after walking around Anaheim and LA all weekend long!

6

Nicole

Jun 27, 2025

·

Stayed 4 nights

Don’t try to park here. There is never any parking spaces available for paying customers that stay at this hotel. The staff and everyone were amazing but they need to fix their parking situation.

8

Jason

Jun 24, 2025

·

Stayed 4 nights

Expensive parking. Pool area was very dated. Very expensive breakfast. Small lobby. Cramped parking lot.

6

JEFFREY

Jun 22, 2025

·

Stayed 4 nights

The property was difficult to drive into. There is a parking area available but you need a hotel room key to open it. We parked at a restaurant half a block away and walked to the hotel to check in, get a room key and then access the parking area. Same issues upon leaving after checking out. We turned in the room key so couldn't leave the parking area. Thankfully someone behind us used their key and let us out. Also one of the elevators didn't work so we made several trips up and down stairs with luggage

6

Alexander

Jun 14, 2025

·

Stayed 3 nights

Paying for parking sucks

10

Traci

Jan 6, 2025

·

Stayed 1 night

This property is really really nice but the parking not so much. Very limited parking around the hotel so you have to park either in a very limited smaller lot or literally a dirty field that has zero lighting and still pay $25 a night. Kinda scary!! Both times I’ve stayed there it’s been this way and I have to get up early and move my car when a space is available. But again like I said the hotel itself is clean and nice. I definitely recommend the club level on the 7th floor.

10

Ghassan

Oct 5, 2024

·

Stayed 4 nights

Excellent property. Very convenient location for disneyland. A bit challenge with self parking due to limited spots.

10

Shannon

Jul 23, 2024

·

Stayed 5 nights

Target across the street, Art buss to Disneyland, easy transport to Disneyland. Pool was clean but hottub had lots of sand in the bottom and seat.

8

Johnny

Jun 25, 2025

·

Stayed 4 nights

Property was clean and had a nice breakfast. The elevator kept getting stuck and shut down. My daughter was stuck in it twice, I hope this gets addressed!

10

Rudy

Jul 27, 2025

·

Stayed 3 nights

We were very comfortable during our stay. The room was clean, the staff were friendly. The pool, hot tub and workout room were nice. Everything we needed was within walking distance. I would definitely stay here again.

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Cleanliness

Most reviews describe clean rooms and public spaces, but there are notable lapses such as dirty or worn bathrooms, musty odors, unclean linens, and hallways not vacuumed during stays.

Related guest reviews

8

Brett

Nov 12, 2025

·

Stayed 4 nights

Glass door to bathroom was dirty, carpet was tearing from wear. Staff was great.

10

Quin

Oct 2, 2025

·

Stayed 2 nights

Clean rooms

2

Soe

May 13, 2025

·

Stayed 2 nights

I found roush in my room during our stay. So disgusting. That’s why I don’t even eat breakfast there because so nasty

8

Krista

Oct 12, 2025

·

Stayed 3 nights

Room wasn’t clean. Shower curtain was unpleasant. Very noisy road out front. Big room but needed upkeep.

2

Dianne

Mar 28, 2025

·

Stayed 1 night

Disappointing and Unhygienic Stay I checked in late after 10:30 PM, exhausted from a long day, only to find a dirty pillow with visible booger and saliva stains. It was absolutely disgusting. Since there was no staff available to bring a replacement, I had to go down to the lobby myself just to get a new pillow and pillowcase. To make matters worse, they didn’t have any replacement bedsheets, so I had to sleep on questionable linens. The lack of cleanliness and service was beyond frustrating. Definitely not the experience I expected, and I will not be returning.

10

Rostyslav

Nov 16, 2025

·

Stayed 2 nights

Clean, spacious room. All was great.

2

Thomas

Nov 19, 2024

·

Stayed 1 night

I found dog poop in my room that looks like it been there for a long time. I have a video of the room if you would like to see it.

8

Bruce

Oct 29, 2025

·

Stayed 3 nights

Rooms/bathrooms are clean. Showers could use some grip on the basin, slippery when soapy/rinsing.

10

Tina

Feb 18, 2025

·

Stayed 3 nights

Staff were friendly, kids enjoyed the pool, and breakfast/snacks were decent. Hallways weren’t cleaned throughout our stay.

10

Cynthia

Nov 3, 2025

·

Stayed 3 nights

Everyone was so kind and friendly, clean lobby and rooms. I was not aware that breakfast was going to be extra (i only needed breakfast for one day) this was not noted upon booking. Regardless, happy with my stay and will book again on my next Disney trip.

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Rooms

Rooms are generally spacious and comfortable, but some guests report dated furnishings, uncomfortable or sagging beds, noise from the road or adjoining doors, small fridges, limited outlets, and shower hardware positioned high with uneven pressure or temperature.

Related guest reviews

8

Jonathan

Jun 25, 2025

·

Stayed 4 nights

Being close to Disneyland - without having to "be" there - was a nice change. Quick drive up, and around decent things like Target and Cane's for a quick bite. We did have to move rooms due to the AC unit not working in the first. The second room was much nicer, and beds seemed more new. The first room appeared to be some kind of hearing-impaired unit, with a doorbell that lit up a light inside the room. Second was just a regular room and was in much better shape. Pool was smaller, but nice (it's salt water, FYI - not chlorine). Staff were very friendly and fast in accommodating requests like more towels. Was here for 4 nights, and everything went just fine with family and kiddo with us.

10

Samuel

Apr 1, 2025

·

Stayed 3 nights

The room was nice and spacious. Room was very clean, quiet, and comfortable with a nice shower. Parking was easy to find at night.

8

Brian

Jul 21, 2024

·

Stayed 4 nights

Room was nice. The fridge was a little too small.

6

Aly

Jul 31, 2024

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Stayed 4 nights

Balcony was useless - the AC vents hot air so can’t stand in the balcony ever. Hot tub and pool had sand in them. Our room was on the main road side and excessively loud, even on the top 7th floor. Complained to front desk and they said they were full but would get us into another room the next day - but no one from the hotel bothered to follow up with us.

8

Ashley

Jun 22, 2025

·

Stayed 3 nights

Very nice and clean hotel. Staff was kind and friendly. Bed was comfortable. Only thing I didn’t like was the shower pressure. I am 5ft 2, the shower head was so high off the ground that I was misted during the shower. Will definitely stay again. Not too far from Disney. Definitely not walking distance to Disney. Target is across the street which was helpful for traveling with children. Parking was a bit expensive and hard to find a close spot to the entrance later in the evening. It was very quiet inside the hallway and rooms. (Bonus when having children with you). Thank you for making our stay comfortable.

6

Cherry

Aug 13, 2024

·

Stayed 4 nights

centered around everything, rooms should be updates. shower head exploded with water everywhere. Shower is positioned at waist level. Not the Sheraton I'm used to.

6

Mohammad

Oct 26, 2024

·

Stayed 2 nights

The property was clean and generally good. The staff were friendly, and the check-in process was smooth. However, my room (and possibly others) was only separated from the next room by a door, which affected privacy. There was a party all night in the room next to mine, and the noise made it feel far from private, even though I was alone. If you’re staying with family, keep in mind that sound easily carries between rooms, which is unusual. It’s something to consider before booking this hotel, unless other rooms have a different setup.

6

amber

Jul 27, 2024

·

Stayed 4 nights

First they hold same amount I paid in full with hotel.com with a deposit. Wish they warn you when booking. Beds are not the best. Pillows just wish I brought my own. WiFi was so slow for their tv Netflix. It was quiet and staff was nice

10

Heather

Oct 27, 2025

·

Stayed 3 nights

Everything was fantastic. Close to Disney, an easy Uber. The rooms are spacious and the beds are super comfy. Stayed on the club level in 2 rooms, enjoyed the breakfast, snacks and appetizers at dinner time. Would stay here again on our next trip to Disneyland. Would recommend 100%!

10

Maria

Oct 20, 2025

·

Stayed 2 nights

We were in town for a dance performance at Chapman and the Sheraton was perfect. Clean, large room, great shower, comfortable bed, friendly service and very quiet.

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Service

Service is frequently praised as friendly, helpful, and responsive across departments. Several reviews cite poor communication, rude interactions, relocations or overbooking, and slow follow-through on maintenance or bell service requests.

Related guest reviews

10

tan minh

Jul 1, 2024

·

Stayed 5 nights

Special thanks to the Front desk team with excellent check in assistance. Thanks to housekeeper helped keep my room neat and clean all time.

2

KATE

Oct 24, 2024

·

Stayed 3 nights

I had an incredibly disappointing experience with this hotel. I booked a room over a month in advance for my trip to Disneyland, but on the very day of my arrival, just a few hours before check-in, I received an email saying they no longer had any rooms available. I had already arrived at the airport and hadn’t even checked my email yet, so I would have gone to the hotel without knowing this if I hadn't checked later. This is unacceptable and highly unprofessional. The lack of communication and the last-minute notice caused a lot of unnecessary stress, especially after traveling. I can't imagine what would have happened if I hadn't seen the email in time. I cannot recommend this hotel due to the unreliability and poor customer service.

2

Kenny

Oct 30, 2024

·

Stayed 3 nights

Our toilet was clogged and called front desk and they said maintenance was gone for the night and they would bring a plunger. Never did. Next morning we let them know about it again at the front desk and they said they would fix it while we were gone. Came back and still wasn’t fixed. Called front desk yet again and they finally sent the maintenance guy and he was in and out of the room for about a hour and half and finally got it fixed and was told that the general manager would get ahold of us for a partial refund and it’s been days and have called several times with no response. I advise not to book as they do not follow thru with there word..

10

Ernesto

Sep 5, 2025

·

Stayed 3 nights

Great place to stay, been staying here now every time I come to Disney. The staff is always helpful and friendly.

10

Jeffrey

Aug 7, 2025

·

Stayed 1 night

About a 5 min drive From Disney is a plus! Props to Chloe for being an amazing host. She took care my girlfriend and I when we checked in! We stayed in quite a few hotels in Orange County and this is our favorite location now.

6

Jonathan

Jul 22, 2024

·

Stayed 3 nights

Customer service at check in was very unsatisfactory. I arrived early at anpproxinately 11:15am and was told that my room should be ready between 12pm and 1pm for an early check-in. I returned around 12:20pm and spoke with the same rep who then spoke as if she had just discussed the matter with me less than an hour prior (mins you it was not busy) and she told me check-in would not be until 4pm. I asked if something had changed within the hour from when she initially quoted 12pm/1pm causing the delay to 4pm to which she responded simply saying “no.” I understand that an early check-in is not always a given, however, from a customer service standpoint this should have been communicated initially. Furthermore, upon my question regarding if something had changed and why I’d been told the room would be available shorty, the employee insinuated that I “was making her out to be a liar” when in fact I was solely looking for an explanation for what seemed like could have been a miscommunication or estimation of room readiness. The lack of clarity, transparency, or even acknowledgement of the mis-information was very disturbing and did not imply that customer service of high importance from this particular employee. In all likelihood I will explore staying at other nearby properties prior to returning to this Sheraton.

2

Wasim

Jul 19, 2025

·

Stayed 1 night

I wish I could give the Sheraton Garden Grove-Anaheim South Hotel a better review, but our experience was very disappointing and stressful. We arrived at the hotel at 3am with our family after informing the staff in advance that we would be checking in late. They assured us it wouldn’t be a problem. However, when we got there, we were shocked to find out they had cancelled our reservation as a “no show” without so much as a phone call or message to let us know. Our room had already been given to someone else, and there were no other rooms available for us. After an hour of waiting in the lobby – well past 4am at this point – the night staff managed to arrange a king bed room for our family of four. I am grateful to the night staff for helping us when management clearly failed, because otherwise we would have had nowhere to stay. Unfortunately, the problems didn’t stop there. The room was not clean when we arrived, and during our three-day stay, no cleaning service was provided at all. With four people, we only received one bottle of water. We also received no courtesy call or apology from management for the ordeal we went through. Because we finally got to our room so late, we missed breakfast, as it ended at 9am. Overall, the experience was stressful and poorly managed from start to finish. Communication and service are severely lacking at this hotel – I would strongly recommend looking elsewhere if you want a smooth and comfortable stay in Anaheim.

10

Thanh

Jun 7, 2025

·

Stayed 3 nights

Excellent service

4

John

Dec 8, 2024

·

Stayed 1 night

When first arrived was about 145 pm asked if room ready they said no will txt 300pm still not txt so I went up to front desk and they said oh room is ready not txt was received. Then at check out asked for cart to bring down bags the front desk person Sasha told me no cannot bell person needs to even throw we were allowed to have one when we first arrived.Then waited and waited so my wife just carried everything down bell man was seen just coming up after my wife had everything to the front at the car already wow terrible service I went back to let Sasha know she was no where to be found now this was Sat Dec 8 at1150 am front desk wow was a real let down

10

Felicia

May 15, 2025

·

Stayed 3 nights

Service was great. The front desk staff- Arthur went above and beyond. Savannah at the bar was great. We really enjoyed our stay. Looking forward to next stay!

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Location

Convenient base near Disneyland with an ART stop out front and easy rideshare access; Target and many restaurants are within walking distance. Not typically walkable to the parks, but the short drive is simple.

Related guest reviews

10

Frederick

Feb 18, 2025

·

Stayed 2 nights

Great location

8

David

Jul 28, 2024

·

Stayed 3 nights

Nice place to stay in close proximity to the theme parks.

10

Bianca

Jul 29, 2024

·

Stayed 3 nights

This hotel is in a nice and safe area with many stores, restaurants and gas stations 5 minutes away, and disneyland being 10 minutes away. it was super easy check in and they had good service, they gave us everything we asked for right away. the room was clean bed was comfortable overall a 10/10 i would stay again.

10

Joe

Oct 29, 2025

·

Stayed 1 night

Nice hotel with amazing staff. Great location. Many trendy restaurants within walking distance. Disneyland about 10 minutes away, Target is across the street. Rooms are spacious. Only knock on the property is the carpet could use upgrading. Will definitely stay again

10

Jennifer

May 19, 2024

·

Stayed 2 nights

Great location, clean

10

Joan

Jul 18, 2025

·

Stayed 2 nights

Great location for Disney vacation. Less than $10 Lyft ride to and from park

10

Dellanira

Jul 29, 2024

·

Stayed 4 nights

Great location

10

Fred

Nov 4, 2025

·

Stayed 3 nights

Good, clean, and Disney not very far. 8/10

10

Brooklynn

Nov 26, 2024

·

Stayed 2 nights

Me and my boyfriend always stay here when we go to Disney and every time it’s such a good stay. The staff at the front desk are always nice and greet us every time we come in or are leaving. The rooms are always very clean and nice. I love that the shuttle bus comes right in front of the hotel which is so convenient. I also love how safe the parking lot feels as you have to have a key to get into the lot. I’ve only stayed here twice but both times will definitely keep me coming back.

10

Linda

Jul 21, 2025

·

Stayed 5 nights

Excellent value! Rooms are spacious and comfortable. Convenient location with a lot of restaurants nearby. Easy bus service to Disney. Enjoyable stay!

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Dining

Many enjoyed the on-site restaurant and club lounge perks, especially breakfast and dinners. Others found breakfast not included or expensive, and noted limited lounge variety or inconsistent replenishment.

Related guest reviews

10

T. L. Nicole

Jun 20, 2025

·

Stayed 1 night

Great property with quiet and professional staff. ⭐️⭐️⭐️⭐️⭐️ Club House offers were significantly lacking substance in comparison to the Bellevue, Washington and Atlanta, Georgia location. The 5pm offering consisted of: a variety of crackers, cheese, fried zucchini, nacho chips with fresh cut carrots and zucchini -no reasonable protein sources just an abundance of carbohydrates and a couple of vegetables. 😩

6

dan

Dec 23, 2024

·

Stayed 1 night

Nice location ok hotel. Breakfast too expensive and when I called she said we could have complimentary breakfast but upon checking in it wasn’t true

10

Kevin

Oct 12, 2025

·

Stayed 4 nights

The breakfast was perfect

8

Nicole

Jul 26, 2024

·

Stayed 4 nights

Staff was great. Room was great. They tried to get me to put down a deposit when we got there. They said it was $100 a day. We were staying 4 nights and they wanted to charge $650! That did not make any sense and $100 a day was too much already. They said they always charge more. Also, club level had no variety for breakfast. It was all the same for 4 days and it was not very good. Staff in that lounge were very nice and helpful.

10

Debbie

Aug 9, 2025

·

Stayed 5 nights

The hotel was fantastic for our stay, the restaurant served excellent dinners. The pool, location, staff were fantastic. We were very touched by the kind gesture of the cake and birthday card left i. the room for my son’s birthday.

10

Kimberly

Jan 7, 2025

·

Stayed 1 night

We love the staff especially in the restaurant. Best food we’ve ever had in a hotel and they love working there. They love serving.

10

Benjamin

May 5, 2025

·

Stayed 3 nights

This was our second visit to this nice hotel. The staff here is so helpful and sweet. The hotel restaurant is a great option for breakfast, dinner or drinks. The beds are comfortable. My only complaint is the pillows. They quickly become ver flat. We love everything else though!

8

dan

Dec 27, 2024

·

Stayed 3 nights

Food is grossly over priced. $80 for semi buffet on 7 th floor is rediculous

10

Vanessa

Jul 26, 2025

·

Stayed 3 nights

The staff was friendly and helpful. My room was beautifully decorated and clean. I upgraded to have breakfast and evening snacks, great decision. Took the ART to Disneyland, so convenient!

10

Elton

May 11, 2025

·

Stayed 8 nights

We stayed for a week at the Garden Grove Sheraton, very nice experience, staff was friendly, place was very safe and convenient. Maybe the breakfast could be a little more diverse.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$131
February	$203
March	$167
April	$155
May	$143
June	$162
July	$169
August	$143
September	$135
October	$185
November	$139
December	$139

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $163	15 $158	16 $149	17 $149	18 $156	19 $173
20 $141	21 $141	22 $152	23 $152	24 $147	25 $147	26 $147
27 $147	28 $147	29 $147	30 $147

Su	Mo	Tu	We	Th	Fr	Sa
				1 $147	2	3 $157
4 $147	5 $147	6 $147	7 $147	8 $158	9 $233	10 $157
11 $147	12 $147	13 $147	14 $147	15 $157	16 $184	17 $184
18 $130	19 $130	20 $130	21 $128	22 $130	23 $173	24 $173
25 $135	26 $130	27 $174	28 $174	29 $174	30 $138	31 $138

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Monthly average prices

About this property

Location

Room options

Room, 1 King Bed

Room, 2 Queen Beds

Room, 1 King Bed (Mobility Hearing Access, Roll-In Shower)

Club Room, 1 King Bed (Hearing Accessible)

Room, 2 Queen Beds (Hearing Accessible)

Club Room, 2 Queen Beds (Hearing Accessible)

Room, 2 Queen Beds (Mobility Hearing Accessible, Tub)

Club Room, 2 Queen Beds

Club Room, 1 King Bed, Balcony

Room, 1 King Bed (Mobility Hearing Accessible, Tub)

Club Room, 1 King Bed

Guest reviews

Fabulous

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Sheraton Garden Grove-Anaheim South

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Prices for upcoming dates