Hotel Punta Leona

Amazing place: two nice beaches, 3 restaurants sushi bar, few swimming pools including one for kids, children playground and a lot of different animals and birds you can spot everywhere at the territory

Read carefully before booking.You might not get what you thought to reserve. Both hotel and Expedia were deceiving on the room selection. I booked a room assuming it was what the pictures showed and detailed on Expedia. To my surprise it was not what I booked but an apartment room. Good luck calling them it's impossible to get in contact with them. They do not respond in a timely matter and contact # is a nonfunctioning number so find an alternative way to reach Hotel Punta Leona. Breakfast is not included. There is a overpriced charge per person for breakfast buffet likewise for dinner. There are alternative restaurants and mini market on site. There is mini golf and pool options. Pools stays open late, clean. Limited seating but spacious pool areas. I believe it's overpriced for what you are getting. Bring your own blankets and toiletries. Shower and beach towels provided. No room service or after hour. If you are hungry you need to leave premises and go into town or main road. Not a 5 star hotel/ resort. It's a decent, mediocre place to book. I only booked because it was recommended by an associate/ owner. Also if you don't book with this specific hotel you will not get Beach access which used to be free to the public and it's a nice, relaxing, beautiful beach. Beach is a 20min walk. Never found the transportation they stated to provide. I had numerous issues but tried my best to enjoy since they have a non-refundable policy. All premises are clean.

Excellent property!!!!! Really clean and easy access to both beaches. The Sushi Restaurant Amazing !!! The Hotel is quiet, the room was spotless, big and we really enjoyed it.

To be fair, the beaches are beautiful…just don’t expect to be staying close to them. The rooms are a 1.5km (1+ mile) walk from Playa Mantas and 3+ km to Playa Blanca. They have a shuttle which runs about every 30 minutes, but only from 8am-5pm. Be sure to bring your towels with you to Playa Blanca as they won’t give you any, even with the key card you have to use to check them out. You can also rent chairs and an umbrella at Playa Blanca for $19/day. The rooms are nice but small, with strong A/C and reliable WiFi throughout most of the property. The breakfast is decent, but we skipped lunch and dinner at the main restaurant because they charge $28/person for each, and there’s no way we’d eat enough to make that worthwhile. The food at the other restaurants was pretty good. The main reason for the 3 stars is the poor customer service and attitude of the staff in the office, especially at check-in. The main pool and entertainment area is a soulless place, focused on mass tourism and without much attention for a friendly treatment. Many of the amenities of the place are restricted to “partners”, beware of misleading advertising.

Excellent facilities

Desayuno muy completo. Lo del transporte excelente. Me gusto la animación., además que hay un super y la iglesia. Me parece excesivo el precio de los restaurantes y bares, lo bueno es que puedes llevar tus bebidas y snacks

Lots to offer , pool , beach , activities

This property is a resort. I believe there were 3 pools (1 was for children) a poolside bar, an tiki sushi bar. Two private beaches one right by the pools the other you drive a short distance to, definitely worth the drive, there were quite a few monkeys one with a baby on its back. Others trying to steel water out of peoples bags at the picnic tables. So fun!! It’s definitely a 5 star. The rental we were in was like a small condo unit with 2 units per place. All soundproofed. You can get 2 bedrooms, I believe I saw 3 bedroom units. It had it all. Everyone was so friendly. If I come back to Costa Rica this is where I’ll be.

Very good staff and very good food. Good live entertainment by the pool at night. Be sure to take the free resort shuttle or your car to Playa Blanca.

La estadía muy bien, solo q veo la piscina de niños deteriorada sin mantenimiento adecuado. Pero en general el hotel está bien.

Todo estuvo excelente. El lugar es hermoso, rodeado de naturaleza y con playas espectaculares. La atención del personal fue muy buena, la comida deliciosa y las instalaciones limpias y cómodas. Ideal para descansar y disfrutar. ¡Recomendado!

Perfecto para viajar con niños. Aunque las habitaciones necesitan mantenimiento

Excellent property!!!!! Really clean and easy access to both beaches. The Sushi Restaurant Amazing !!! The Hotel is quiet, the room was spotless, big and we really enjoyed it.

Great stay! The room was clean and comfortable, the staff were friendly. Beautiful beach. The breakfast was great.

Roads in gated resort are very poorly maintained. Room wasn't ready at designated check in time. In first room no hot water and water flooded room from missing plumbing connection during shower. Phone in room didn't work to call reception. Maintenance came to fix clean up the watera nd told us that the plumbing was a known problem and room should not have been available for use. Was also told by maintenance that they should have told us that phones didn't work while checking in as this was also a known problem. Evening staff at reception was able to get us into another room but it obviously hadn't been used/cleaned recently as there was dust/dirt on floors and countertops.

All very clean

I loved the beach here!! The property grounds are so beautiful! Room had a smell.

The apartment had everything we needed, it was clean and the check in was very flawless. The only thing was the streets were not in good conditions but the rest was fine. The amenities were also nice

Ecelente hotel. Habitaciones limpias, personal amable, buenos restaurantes.

The property was pretty and the access to the gorgeous beach amazing. My apartment was pretty awful. Half of the lights didn’t work, the shower door was broken, the bedding was terrible- the sheet was thread bare and looked like it had grease stains. Very rundown. Barely any vegetarian options and zero vegan. I was traveling solo and the restaurants pretty much ignored me. There was one server who was very kind, and the check in staff were great. The spa was lovely and the massage wonderful.

Our accomodations, Arricefus, was off the normal shuttle route and required calling for a pickup. Room was spacious and well laid out. Lighting was poor, especially in bathroom. Should be one tv news channel in English

We were at a remote location, so we did not have direct access to the amenities. Food prices were high.

Ci aspettavamo una camera un po' più vicina al mare. Appartamento spazioso e pulito, bagno un po' troppo piccolo

The property a bit dated and the rooms a bit small, and we had the upgraded room. We were 3 adults and was barely ok. It be snug for 4 adults. The main pool is nice but the main attraction are the two beaches. They are very nice. Especially Playa Blanca. There are beautiful macaws and white face monkeys. The monkeys are little thieves too.

En la oferta incluyen internet sin embargo nunca funcionó y cuando funciona es muy débil. Para una persona que necesita unir vacaciones con un poco de trabajo es sumamente importante que haya internet en el cuarto

Punta Leona have the closest white beach to the Central Valley. It’s a matter of 1.5 hours drive and you are there. Hotel surroundings like pools, bars and beachfront facilities are good and enjoyable. However, some hotel rooms are not in best condition even though they were reconditioned recently. For instance, I was relocated because my shower was damaged. Personnel attitude needs improvement. Some of them don’t have the kindness you would expect to see. However, some of them are outstanding. I have to mention Kristel, for instance. She made the rest of my trip nice and enjoyable, with her efficient and fast actions that saved the trip. Thanks Kristel!

To be fair, the beaches are beautiful…just don’t expect to be staying close to them. The rooms are a 1.5km (1+ mile) walk from Playa Mantas and 3+ km to Playa Blanca. They have a shuttle which runs about every 30 minutes, but only from 8am-5pm. Be sure to bring your towels with you to Playa Blanca as they won’t give you any, even with the key card you have to use to check them out. You can also rent chairs and an umbrella at Playa Blanca for $19/day. The rooms are nice but small, with strong A/C and reliable WiFi throughout most of the property. The breakfast is decent, but we skipped lunch and dinner at the main restaurant because they charge $28/person for each, and there’s no way we’d eat enough to make that worthwhile. The food at the other restaurants was pretty good. The main reason for the 3 stars is the poor customer service and attitude of the staff in the office, especially at check-in. The main pool and entertainment area is a soulless place, focused on mass tourism and without much attention for a friendly treatment. Many of the amenities of the place are restricted to “partners”, beware of misleading advertising.

Solo deberían cambiar las almohadas son sumamente duras y no se puede descansar

Rooms in SelvaMar could be in better shape

O quarto fica em uma área fora do complexo do hotel, seguindo pela rua pública mesmo. Isso não fica claro na descrição. Não há segurança ou portaria na área dos quartos.

Check in and check out is a joke , be ready to spend a half an hour if you are lucky

Muy buena la atención y servicio

El hotel no es terrible pero tampoco es bueno. El servicio deja mucho que desear. Tuvimos que esperar unos 20 minutos para hacer check in, fueron muy ineficientes. Los restaurantes del hotel también son muy lentos (30 minutos para preparar 2 sandwhiches!). El precio del hotel simplemente no va con el servicio brindado Los cuartos y la propiedad en general están muy limpios. Sin embargo, la forma en la que el hotel está organizado es bastante inconveniente. La recepción, las habitaciones, y las amenidades están desconectadas entre sí. Para ir de las habitaciones a cualquier área, hay que caminar distancias considerables en calles sin techo. Apenas nos dieron una sombrilla para una familia de 3! La calle pública al hotel es HORRIBLE. Google Maps nos envió por una calle en pésimo estado. El hotel cuenta con una calle privada que puedes usar si eres cliente del hotel pero nadie nos dijo al hacer la reserva de esta calle.

Great stay! The room was clean and comfortable, the staff were friendly. Beautiful beach. The breakfast was great.

To be fair, the beaches are beautiful…just don’t expect to be staying close to them. The rooms are a 1.5km (1+ mile) walk from Playa Mantas and 3+ km to Playa Blanca. They have a shuttle which runs about every 30 minutes, but only from 8am-5pm. Be sure to bring your towels with you to Playa Blanca as they won’t give you any, even with the key card you have to use to check them out. You can also rent chairs and an umbrella at Playa Blanca for $19/day. The rooms are nice but small, with strong A/C and reliable WiFi throughout most of the property. The breakfast is decent, but we skipped lunch and dinner at the main restaurant because they charge $28/person for each, and there’s no way we’d eat enough to make that worthwhile. The food at the other restaurants was pretty good. The main reason for the 3 stars is the poor customer service and attitude of the staff in the office, especially at check-in. The main pool and entertainment area is a soulless place, focused on mass tourism and without much attention for a friendly treatment. Many of the amenities of the place are restricted to “partners”, beware of misleading advertising.

I have been visiting several times this year and in overall, i have had a good experience nevertheless, rhis last visit I must highlight that customer service at the Bar Mantas was poor, from almost all the waiters. To give context, our party wanted to eat here except one that wanted menu from the other restaurant. Wr asked if possible to order from the other menu (as we know the food is prepared in other restaurant) and the waiter just said no. We understood and then asked if possible for our person to walk tonother restaurant, order the food, paid there and bring the food to Mantas Bar and the waiter also said no. Then, just got a bad customer service. Punta Leona food is very, very expensieve and average taste, at least we should expect a great customer service and experience.

Terrible customer service staff uninformative they don’t care for their guests

Ecelente hotel. Habitaciones limpias, personal amable, buenos restaurantes.

We stayed here last year and were looking forward to this trip. The room they gave us was far from the main section, a bit remote. The room was smaller, only 1/2 the showerhead worked. But when I saw a small sign near the toilet saying not to flush toilet paper, I lost it. For what we were paying, it was TOTALLY UNACCEPTABLE for a resort!! We went to reception and complained, where I was initially told maybe another room would be available the next day (we were only staying two nights). I politely insisted that was unacceptable. After some back and forth, they offered us a room that was reserved for someone who hadn't check in yet. We were moved to the better part of the bungalows, directly across from the breakfast restaurant. MUCH BETTER!! The room was what we were expecting and We could flush the TP!! There were 4 bath towels, no floor towel, and no wash clothes. When we saw someone from housekeeping, it was rectified. The staff was very nice, Playa Leona beach, although crowded, is amazing. Just make sure when you book, you specify you want a room in the 800 area, not 900!!

The staff was wonderful everywhere! I even de-magnetized my key card and the cleaning crew heard us having trouble and came over to help and got us a new key sent over. The facilities are fantastic with all the choices for food and pools, and the whole setup was beautiful and well maintained. We will be back!

Read carefully before booking.You might not get what you thought to reserve. Both hotel and Expedia were deceiving on the room selection. I booked a room assuming it was what the pictures showed and detailed on Expedia. To my surprise it was not what I booked but an apartment room. Good luck calling them it's impossible to get in contact with them. They do not respond in a timely matter and contact # is a nonfunctioning number so find an alternative way to reach Hotel Punta Leona. Breakfast is not included. There is a overpriced charge per person for breakfast buffet likewise for dinner. There are alternative restaurants and mini market on site. There is mini golf and pool options. Pools stays open late, clean. Limited seating but spacious pool areas. I believe it's overpriced for what you are getting. Bring your own blankets and toiletries. Shower and beach towels provided. No room service or after hour. If you are hungry you need to leave premises and go into town or main road. Not a 5 star hotel/ resort. It's a decent, mediocre place to book. I only booked because it was recommended by an associate/ owner. Also if you don't book with this specific hotel you will not get Beach access which used to be free to the public and it's a nice, relaxing, beautiful beach. Beach is a 20min walk. Never found the transportation they stated to provide. I had numerous issues but tried my best to enjoy since they have a non-refundable policy. All premises are clean.

The property is deceiving. The agency promotes the property that is with the beachfront but it is NOT. You have to drive or use the bus to get to the beach. The rooms are far away from the beach. You have to sell the business with transparency. If I did not rent the car, it was going tobe a nightmare. In addition. the road to get there is terrible. Disgusting I would say. You can do better. The property is huge and we had an amazing time by the beach.

Very close to nature and near to san jose.

We were at a remote location, so we did not have direct access to the amenities. Food prices were high.

El último recorrido para llegar tiene la carretera muy deteriorada

Didn’t like how far away we were from the property, due to the room location, but the White Beach was very pretty.

Punta Leona have the closest white beach to the Central Valley. It’s a matter of 1.5 hours drive and you are there. Hotel surroundings like pools, bars and beachfront facilities are good and enjoyable. However, some hotel rooms are not in best condition even though they were reconditioned recently. For instance, I was relocated because my shower was damaged. Personnel attitude needs improvement. Some of them don’t have the kindness you would expect to see. However, some of them are outstanding. I have to mention Kristel, for instance. She made the rest of my trip nice and enjoyable, with her efficient and fast actions that saved the trip. Thanks Kristel!

To be fair, the beaches are beautiful…just don’t expect to be staying close to them. The rooms are a 1.5km (1+ mile) walk from Playa Mantas and 3+ km to Playa Blanca. They have a shuttle which runs about every 30 minutes, but only from 8am-5pm. Be sure to bring your towels with you to Playa Blanca as they won’t give you any, even with the key card you have to use to check them out. You can also rent chairs and an umbrella at Playa Blanca for $19/day. The rooms are nice but small, with strong A/C and reliable WiFi throughout most of the property. The breakfast is decent, but we skipped lunch and dinner at the main restaurant because they charge $28/person for each, and there’s no way we’d eat enough to make that worthwhile. The food at the other restaurants was pretty good. The main reason for the 3 stars is the poor customer service and attitude of the staff in the office, especially at check-in. The main pool and entertainment area is a soulless place, focused on mass tourism and without much attention for a friendly treatment. Many of the amenities of the place are restricted to “partners”, beware of misleading advertising.

Near to the beach

Cerca de San José

Read carefully before booking.You might not get what you thought to reserve. Both hotel and Expedia were deceiving on the room selection. I booked a room assuming it was what the pictures showed and detailed on Expedia. To my surprise it was not what I booked but an apartment room. Good luck calling them it's impossible to get in contact with them. They do not respond in a timely matter and contact # is a nonfunctioning number so find an alternative way to reach Hotel Punta Leona. Breakfast is not included. There is a overpriced charge per person for breakfast buffet likewise for dinner. There are alternative restaurants and mini market on site. There is mini golf and pool options. Pools stays open late, clean. Limited seating but spacious pool areas. I believe it's overpriced for what you are getting. Bring your own blankets and toiletries. Shower and beach towels provided. No room service or after hour. If you are hungry you need to leave premises and go into town or main road. Not a 5 star hotel/ resort. It's a decent, mediocre place to book. I only booked because it was recommended by an associate/ owner. Also if you don't book with this specific hotel you will not get Beach access which used to be free to the public and it's a nice, relaxing, beautiful beach. Beach is a 20min walk. Never found the transportation they stated to provide. I had numerous issues but tried my best to enjoy since they have a non-refundable policy. All premises are clean.

Excellent property!!!!! Really clean and easy access to both beaches. The Sushi Restaurant Amazing !!! The Hotel is quiet, the room was spotless, big and we really enjoyed it.

I'm rating my stay with 4 stars instead of 5 because the place is way too overestimated, too pricey. Food prices are ridiculous. Drinks prices in the pool are way too high. Other than that, the place is nice and the service is good enough to forget about the prices... until you go for lunch...

Great stay! The room was clean and comfortable, the staff were friendly. Beautiful beach. The breakfast was great.

To be fair, the beaches are beautiful…just don’t expect to be staying close to them. The rooms are a 1.5km (1+ mile) walk from Playa Mantas and 3+ km to Playa Blanca. They have a shuttle which runs about every 30 minutes, but only from 8am-5pm. Be sure to bring your towels with you to Playa Blanca as they won’t give you any, even with the key card you have to use to check them out. You can also rent chairs and an umbrella at Playa Blanca for $19/day. The rooms are nice but small, with strong A/C and reliable WiFi throughout most of the property. The breakfast is decent, but we skipped lunch and dinner at the main restaurant because they charge $28/person for each, and there’s no way we’d eat enough to make that worthwhile. The food at the other restaurants was pretty good. The main reason for the 3 stars is the poor customer service and attitude of the staff in the office, especially at check-in. The main pool and entertainment area is a soulless place, focused on mass tourism and without much attention for a friendly treatment. Many of the amenities of the place are restricted to “partners”, beware of misleading advertising.

El hotel es cómodo, el desayuno muy malo, quemado el pinto y las tostadas a la francesa; las frutas pasadas de maduras. En cuanto al transporte indican que debes esperar en las zonas establecidas y aún así pasan y no te recogen o indican que no te pueden llevar al club y que tengan espacio. No lo recomendamos

It was a fine facility. The breakfast buffet could be greatly improved.

The beauty of the property and especially the pool area was great. Food was ok.

Desayuno muy completo. Lo del transporte excelente. Me gusto la animación., además que hay un super y la iglesia. Me parece excesivo el precio de los restaurantes y bares, lo bueno es que puedes llevar tus bebidas y snacks

The property was pretty and the access to the gorgeous beach amazing. My apartment was pretty awful. Half of the lights didn’t work, the shower door was broken, the bedding was terrible- the sheet was thread bare and looked like it had grease stains. Very rundown. Barely any vegetarian options and zero vegan. I was traveling solo and the restaurants pretty much ignored me. There was one server who was very kind, and the check in staff were great. The spa was lovely and the massage wonderful.