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The Promissory Hotel

From

$194
/ night
The Promissory Hotel - Image 1
The Promissory Hotel - Room
The Promissory Hotel - Room
The Promissory Hotel - Reception
The Promissory Hotel - Restaurant

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From

$194
/ night

About this property

Enjoy the recreation opportunities such as a 24-hour fitness center or make use of other amenities including complimentary wireless internet access.
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  • Restaurant

  • Non-Smoking Rooms

  • Family Room

  • Housekeeping

  • Banquet Facilities

  • Luggage Storage

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Location

201 South Jefferson Street, Downtown Roanoke, Roanoke, Virginia, United States of America

History Museum & Historical Society of Western Virginia (0.1 miles)

Center in the Square (0.1 miles)

Science Museum of Western Virginia (0.1 miles)

Roanoke Pinball Museum (0.1 miles)

Mill Mountain Theater (0.1 miles)

Harrison Museum of African-American Culture (0.1 miles)

More location info

Room options

8

Signature Suite, 1 King Bed with Sofa Bed, Roll-In Shower

Room details

1 King Bed
and
1 Sofa Bed

Sleeps 4

495 ft²

Air Conditioning
Wi-Fi (Free)
Separate Living Room

5

Premier Suite, 2 Bedrooms

Room details

2 King Beds
and
1 Sofa Bed

Sleeps 6

603 ft²

Air Conditioning
Wi-Fi (Free)
Separate Living Room

7

Signature Suite, 1 King Bed with Sofa Bed

Room details

1 King Bed
and
1 Sofa Bed

Sleeps 4

495 ft²

Air Conditioning
Wi-Fi (Free)
Separate Living Room

6

Classic Room, 1 Queen Bed

Room details

1 Queen Bed

Sleeps 2

285 ft²

Air Conditioning
Wi-Fi (Free)
Private Bathroom (Not in Room)

6

Classic Room, 1 King Bed

Room details

1 King Bed

Sleeps 2

285 ft²

Air Conditioning
Wi-Fi (Free)
Private Bathroom (Not in Room)

5

Loft, 1 Bedroom

Room details

1 Twin Bed
and
1 Sofa Bed

Sleeps 3

356 ft²

Air Conditioning
Wi-Fi (Free)
Separate Living Room

5

Signature Suite, 1 Queen Bed

Room details

1 Queen Bed

Sleeps 2

495 ft²

Air Conditioning
Wi-Fi (Free)
Separate Living Room

8

Premier Suite, Multiple Beds

Room details

2 Queen Beds
and
1 Sofa Bed

Sleeps 6

506 ft²

Air Conditioning
Wi-Fi (Free)
Separate Living Room

7

Suite, 1 King Bed with Sofa Bed

Room details

1 King Bed
and
1 Sofa Bed

Sleeps 4

Air Conditioning
Wi-Fi (Free)
Separate Living Room

5

Loft, 1 Queen Bed with Sofa Bed

Room details

1 Queen Bed
and
1 Sofa Bed

Sleeps 4

356 ft²

Air Conditioning
Wi-Fi (Free)
Separate Living Room

6

Premier Suite, 2 Bedrooms, Roll-In Shower

Room details

2 Queen Beds
and
1 Sofa Bed

Sleeps 6

603 ft²

Air Conditioning
Wi-Fi (Free)
Separate Living Room

Guest reviews of The Promissory Hotel

Facilities

9.2

Cleanliness

10

Service

10

8

Robert

IAN-logo

4 weeks ago

·

Stayed 1 night

Very nice prperty and would stay there again. The only issue I had was that a lot of the electrical outlets did not work. On one side of bed not working at all, other side you had to move it around to make connection (regualr phone charger) and by the table the laptop charge did not work. (Yes I tried the switches)
Very nice prperty and would stay there again. The only issue I had was that a lot of the electrical outlets did not work. On one side of bed not working at all, other side you had to move it around to make connection (regualr phone charger) and by the table the laptop charge did not work. (Yes I tried the switches)
10

Stacey

IAN-logo

4 weeks ago

·

Stayed 4 nights

We stayed four nights at the Promissory. I appreciated that they let me check in extra early, and that they didn't charge for my son to stay on the sofa bed. The rooms are very clean, and the bed was comfortable. Excellent service from the front desk staff. The parking is close by and reasonably priced. The brunch at Suerte was tasty, but took a bit long to prepare. Lots of good places to eat within walking distance. The only negative for us was late-night noise from the alley behind Sidewinders. We're light sleepers, and we'd wake up when they throw out their trash and bottles at 2:30 am. I'd stay at the hotel again, but I'd request a different room.
We stayed four nights at the Promissory. I appreciated that they let me check in extra early, and that they didn't charge for my son to stay on the sofa bed. The rooms are very clean, and the bed was comfortable. Excellent service from the front desk staff. The parking is close by and reasonably priced. The brunch at Suerte was tasty, but took a bit long to prepare. Lots of good places to eat within walking distance. The only negative for us was late-night noise from the alley behind Sidewinders. We're light sleepers, and we'd wake up when they throw out their trash and bottles at 2:30 am. I'd stay at the hotel again, but I'd request a different room.
10

Mike

IAN-logo

4 weeks ago

·

Stayed 1 night

Staff was helpful and nice. Rooms were clean and spacious.
Staff was helpful and nice. Rooms were clean and spacious.
10

Michael

IAN-logo

Sep 25, 2026

·

Stayed 1 night

Had a great time, staff was very helpful and friendly! Suerte was excellent! We would definitely recommend it to everyone!
Had a great time, staff was very helpful and friendly! Suerte was excellent! We would definitely recommend it to everyone!
8

Elizabeth

IAN-logo

Sep 21, 2026

·

Stayed 1 night

Room was great - clean and comfortable. Spacious and appreciated the fridge and wet bar area. All of our windows looked over the restaurant so we kept blinds closed the whole time. Also, we were there on a Saturday night and the bass was booming from the club next door til early in the am. I’m sure that is only an issue for rooms in that corner of the hotel. Just something to keep in mind.
Room was great - clean and comfortable. Spacious and appreciated the fridge and wet bar area. All of our windows looked over the restaurant so we kept blinds closed the whole time. Also, we were there on a Saturday night and the bass was booming from the club next door til early in the am. I’m sure that is only an issue for rooms in that corner of the hotel. Just something to keep in mind.

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 16:00 to 23:59

Before 11:00

Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs about The Promissory Hotel

Is parking available at the hotel?

Self parking is available on-site for a fee of USD 10.00 per night, which includes in/out privileges.

Does the hotel allow pets?

Pets are not allowed at the hotel. However, service animals are exempt from this policy.

What are the check-in and check-out times?

Check-in is from 16:00 to 23:59, and check-out is at 11:00. Early or late check-in/check-out may be available upon request and could incur additional charges.

Where is the hotel located in relation to local attractions?

The hotel is located in the heart of Roanoke, just steps from Center in the Square and a 2-minute drive from Berglund Center. It is 1.5 miles from Carilion Roanoke Memorial Hospital and 3.5 miles from Valley View Mall. The nearest major airport is Roanoke Regional Airport, approximately 9.5 km away.

Does the hotel have a swimming pool?

The hotel does not have a swimming pool.

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Prices for upcoming dates

November 2026
December 2026

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Prices in USD for 2 guests, updated daily.

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