Motel 6 Newport News, VA

Ecellent area. Accessible parking.

A great change from my experiences with Motel 6 over 30 years ago. Spacious rooms, faux wood flooring instead of well-used carpets, clean, parking right in front of room. Not many amenities (shampoo and lotion etc.) but did have usb charging port by the bed on either side and a nice work area installed beneath the TV. I'll stay here again if in the Norfolk area.

When I arrived I drove around the property but saw no indication of where the office was. I asked a cleaning person and he said "right here" and pointed to the room he had just came out of but it was a guest room. I called the place and the manager talked me around the turns to get me to the office. I got checked in and went to the room which was very well done, they seem to have started updating the property from the room interiors and left the exterior for a later time. The internet service was excellent, the TV was a dated item that needs Cox to get their service cleaned up to eliminate the constant interruptions. The driveway going in and out is littered with potholes that have had no attention in a very long time, my truck handled them okay but I wouldn't want to tackle them in a passenger car.

Location was nice and the convenience parking. Did not like the the tv didn't work the whole stay. I went to the office and let them know. Their response was to unplug the core then plug it back up. However, it still wasn't working.

Pros: this was pretty clean for a budget motel. Not up to par with higher end hotels ive worked with but I will say that this is the best motel 6 I have ever been to in my life. All rooms have a fridge and microwave. I did see a vending machine and laundry in the main lobby. It was spacious for a one bed. Soap bars, no hair dryer. Heat/ac workedThey tried for sure. Cons: Initially I booked the room for one night then added on another with a note to stayover in 308 as my work was going to be extended. The checkin was smooth initially. The first woman put me in a room other than the one I had booked (unbeknownst to me, I dont work there) I really wasnt in the room until my shift ended before midnight. 630 am i go to renew. 2nd woman almost doesnt honor my 80 dollar booking stating she has none of the rooms i booked online. And that since its a different room i need to get ready to check out and come back at check in time. Over the course of at least an hour with side by side identical bookings and asking for a courtesy call (never came) she honored my stay with an additional early check in feed to remain in the same room which is apparently required every single stayovet.

Poor conditions in bathroom, no acces to wifi, no cleaning service, poor road conditions in the premises (POTHOLES)

When I checked in, it was dirty; hair in the sink, toilet seat broken, stuff on the walls and bad smell. House keeping took towel didn’t replace them, then took my personal towels I purchased. Don’t work overnight and try to sleep in, house keeping continues to knock at the door. Overall bad stay

The room was clean was the best part.

It is a Motel 6 - but it is newly renovated with hardwood floors, the bathroom and bathtub looked brand new, very clean and quiet. All in all it is a good place for a nights stay if you are in the area - we used it as a home base for some concerts at the Hampton Coliseum. Worked out well.

Need pest control maintenance

The bed was very uncomfortable and the mattress had rips and tears in it. The mattress was stained and did not seem clean. Also, the floor in the hotel room was very sticky. I checked out of the room a day early because I did not feel comfortable staying in such an unclean room.

When we arrived the room was filthy and hair everywhere. We asked for a different room and was able to move. The toilet in the room didn’t flush. When we informed personnel we were given a plunger. Not very hospitable or kind. We won’t be back.

Terrible smell.

Clean and safe. Love the area of the motel. Bathroom had some chipping in areas

The room was comfy and clean

The latch was broken there was blood on sink the room smell real bad walk out I would not recommend this hotel to nobody

It is a Motel 6 - but it is newly renovated with hardwood floors, the bathroom and bathtub looked brand new, very clean and quiet. All in all it is a good place for a nights stay if you are in the area - we used it as a home base for some concerts at the Hampton Coliseum. Worked out well.

Upon arrival, check in was easy. Got to our room, microwave had been stolen and door previously kicked in and deadbolt would not latch. Went to front desk asked for another room. Had to wait first for maintenance to attempt to repair door. Could not be repaired, moved to another room. The new room was obviously a smoking room and I had paid for nonsmoking. It stunk. Went back to desk to ask for a room change because my children and I did not want to smell cigarette smoke and was told that it was not a smoking room but there was nothing they could do about people smoking in it previously and was given some febreeze spray. There is a difference between a room occasionally smoked in and one smoked in all the time. The spray did not help. Upon further examination of the room, turns out the mini fridge in this room did not work and the bathroom door wouldn’t close. At this point I gave up. We decided to spend as little time at our room as possible. But it doesn’t end there, on our final morning when we got up to leave, another guest of the motel (im assuming) decided to smash a beer bottle next to my car door which had to be removed from under my vehicle before I could leave. Worst motel experience ever!!!!!

I reserved and paid for the room a few weeks ahead of time but the manager tried to charge an additional $20 because their rates had gone up since I had booked the room. We had to push back on that silly logic and they caved and said nevermind. Also, the bathroom door was springloaded open and would not lstch shut and the shower wall had a hole in it. The microwave didnt work. Otherwise, it was about what we expected.

The bed was very uncomfortable and the mattress had rips and tears in it. The mattress was stained and did not seem clean. Also, the floor in the hotel room was very sticky. I checked out of the room a day early because I did not feel comfortable staying in such an unclean room.

A great change from my experiences with Motel 6 over 30 years ago. Spacious rooms, faux wood flooring instead of well-used carpets, clean, parking right in front of room. Not many amenities (shampoo and lotion etc.) but did have usb charging port by the bed on either side and a nice work area installed beneath the TV. I'll stay here again if in the Norfolk area.

Hotel is in bad need of a remodel. Hotel room was so-so on the clean scale but it’s the most uncomfortable room I’ve ever stayed in. The mattress was way past its use by date so had springs pushing into me no matter how I slept. No shampoo or conditioner so had to forgo a shower. Chairs in room were wood, so also extremely uncomfortable. I’d give it a 1 star max rating, not a place I’d ever stay at again.

When I arrived I drove around the property but saw no indication of where the office was. I asked a cleaning person and he said "right here" and pointed to the room he had just came out of but it was a guest room. I called the place and the manager talked me around the turns to get me to the office. I got checked in and went to the room which was very well done, they seem to have started updating the property from the room interiors and left the exterior for a later time. The internet service was excellent, the TV was a dated item that needs Cox to get their service cleaned up to eliminate the constant interruptions. The driveway going in and out is littered with potholes that have had no attention in a very long time, my truck handled them okay but I wouldn't want to tackle them in a passenger car.

Location was nice and the convenience parking. Did not like the the tv didn't work the whole stay. I went to the office and let them know. Their response was to unplug the core then plug it back up. However, it still wasn't working.

Poor conditions in bathroom, no acces to wifi, no cleaning service, poor road conditions in the premises (POTHOLES)

Visiting family for the holidays. Booked a double queen room for 4 adults. We were only supplied with 2 towels and when asked the office for 2 more towels we were told no. The beds are like laying on cinder blocks.

Great staff

I booked through Expedia and was charged 32.00 more when I arrived I checked out 10:45 am the day I was suppose to They charged me a extra day that I was not there .. I didn’t go to office on check out but the maids were at the door when I left. They will not refund my money. I paid cash for the two nights I booked and was I’ve charged total of 209.78 then Sunday the day I left they charged me 88.39. I have contacted my bank and the BBB .. it was the worse place I ever stayed in and obviously don’t care if they commit fraud on your debit card !!

poorly managed - front desk manager charged me $40 over the advertised price - this was not a deposit or any taxes. i called expedia and after fighting with the front desk for an hour i was told i would get a refund of $40 that never happened. expedia lied, motel six in newport news lied, i lost. no winners in this situation

I reserved and paid for the room a few weeks ahead of time but the manager tried to charge an additional $20 because their rates had gone up since I had booked the room. We had to push back on that silly logic and they caved and said nevermind. Also, the bathroom door was springloaded open and would not lstch shut and the shower wall had a hole in it. The microwave didnt work. Otherwise, it was about what we expected.

Nice staff and decent stay for what you pay. Would stay again

All staff were friendly and helpful

The lady at the front desk was very rude kept raising her voice and telling me i was someone else saying my id didnt match the name on the reservation even though it was my name and was trying to give me rhe wrong reservation. Then she knocked on my door while i was changing and had no clothes on after i said just a minute just to tell me checkout is at 11am when it was only 9am. Also my bedding had cigarette burns all over it.

Pros: this was pretty clean for a budget motel. Not up to par with higher end hotels ive worked with but I will say that this is the best motel 6 I have ever been to in my life. All rooms have a fridge and microwave. I did see a vending machine and laundry in the main lobby. It was spacious for a one bed. Soap bars, no hair dryer. Heat/ac workedThey tried for sure. Cons: Initially I booked the room for one night then added on another with a note to stayover in 308 as my work was going to be extended. The checkin was smooth initially. The first woman put me in a room other than the one I had booked (unbeknownst to me, I dont work there) I really wasnt in the room until my shift ended before midnight. 630 am i go to renew. 2nd woman almost doesnt honor my 80 dollar booking stating she has none of the rooms i booked online. And that since its a different room i need to get ready to check out and come back at check in time. Over the course of at least an hour with side by side identical bookings and asking for a courtesy call (never came) she honored my stay with an additional early check in feed to remain in the same room which is apparently required every single stayovet.

The staff are amazing, helpful, friendly individuals.

Rude, abusive staff

Ecellent area. Accessible parking.

Good budget motel. Easy access to major roads. Clean. My only problem was the shower head was clogged and very little spray. I reported defect to room service maid but problem not repaired. Could have been resolved in 5 minutes with new shower head.

it was quite and safe.

The customer service was great. The rooms were clean and decent enough to get a good night's sleep. Close to area restaurants and shopping.

Close to stires

This hotel was budget friendly and comfortable.All of the people at the front desk were sweet and kind, and did their job.The room was clean, had mininfridge and microwave, a lot of locations around to eat. The area is very nice and none threatening,it's pretty much what you should expect.We had no issues and I would happily book here again.

Clean and safe. Love the area of the motel. Bathroom had some chipping in areas

Location was nice and the convenience parking. Did not like the the tv didn't work the whole stay. I went to the office and let them know. Their response was to unplug the core then plug it back up. However, it still wasn't working.

The property owner keeps the negative people away and is very nice and makes your stay enjoyable, there's alot to do in the area,

They dont offer breakfast.

older hotel, no upgrades, you basically get what you pay for. No morning coffee, however, daily maid service. No shampoo or lotion, however, daily soap and clean towels. Would stay here again, however, don't expect "extras". Basic , clean, get what you pay for hotel.