Is parking available at the hotel?

Self parking is available on-site for a fee of USD 24.00 per night with in/out privileges. Valet parking is also offered at a rate of USD 34.00 per day. Offsite parking is available for USD 16.00 per day, located 1 mile away. Reservations are not required.

What type of breakfast is offered and what are the serving hours?

Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee, approximately USD 8.00 to 20.00 for adults and USD 6.00 to 14.00 for children.

Does the hotel allow pets?

The hotel does not allow pets, but service animals are exempt from this policy.

What are the check-in and check-out times?

Check-in is from 4:00 PM, and check-out is until 12:00 PM. Late check-out is available for a fee of USD 75, subject to availability. Early check-in may also be requested but is not guaranteed.

What accessibility features does the hotel offer for guests with disabilities?

The hotel features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Elevators are available for easy access to different floors.

Where is the hotel located in relation to key landmarks?

The hotel is centrally located in Rochester, just steps from the Mayo Clinic and within a 5-minute walk of the University of Minnesota-Rochester. It is approximately 0.3 miles from the Rochester Civic Theater and Mayo Civic Center.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor pool, which is accessible from 8:00 AM to 10:00 PM.

What are the hotel's policies for guests staying with children?

Children aged 17 years and younger can stay free when occupying the parent or guardian's room using existing bedding.

Kahler Grand Hotel in Rochester

Average nightly price at Kahler Grand Hotel by month, last 12 months (USD)
Month	Average price
January	US$125
February	US$127
March	US$130
April	US$130
May	US$132
June	US$140
July	US$126
August	US$122
September	US$132
October	US$132
November	US$123
December	US$119

What guests think

At Kahler Grand Hotel, reviewers overwhelmingly value the unbeatable location connected to Mayo Clinic and nearby dining, while feedback on the stay is mixed, balancing friendly service and historic charm against operational issues that affect comfort and convenience.

Rooms are small and dated in places, with some renovations; recurring complaints cite shower water swinging from scalding to cold, hard-to-control HVAC, thin walls, and occasionally outdated TVs or slow Wi-Fi. Facilities like the rooftop pool, hot tub, sauna and fitness area are appreciated, but parking is often expensive, crowded, and confusing amid area construction; valet can be slow. Cleanliness is generally fine yet inconsistent, with repeated notes about mold or mildew in showers, worn towels, and uneven housekeeping. Expect excellent Mayo access with a trade off in modernity and reliability.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Rooftop pool, hot tub, sauna and a fitness area get positive mentions. Parking is a recurring pain point—often costly, full, or confusing during construction—and valet can back up.

Related guest reviews

8

Abdulla

9 Aug 2025

·

Stayed 1 night

Parking is always full

10

James

26 May 2025

·

Stayed 2 nights

Very convenient if you are going to the Mayo Clinic and loved the hot tub, pool, and sauna.

2

Shawn

5 Aug 2025

·

Stayed 1 night

Parking was absolutely insane. You have to find your own spot in the downtown parking garages (which were mostly full) and then carry everything back to the hotel as you walk clear back.

8

Stephanie

20 Jun 2025

·

Stayed 5 nights

Unique pool on top floor. Nice clean rooms. Very helpful front desk as staff.

8

Barbara

17 Aug 2025

·

Stayed 2 nights

Both staffing arrival and Mayo Clinic construction will continue to be a challenge for guests at the Kahler Grand for a few months. Hopefully more bell/valet staff can be added and arrival moved back to proper entrance. Until then arrival by car for registration can be chaotic/-once insid at the front desk, check in was a breeze.

10

Ian

9 Oct 2024

·

Stayed 3 nights

Pool on the top floor with view and two sauna rooms.

10

Jane

6 Jan 2025

·

Stayed 1 night

Pool was warm and great hot tub and sauna.

10

Jeff W

23 Jun 2025

·

Stayed 1 night

The only negative is high price parking Everything else made it worth the parking!

10

Sava

6 Aug 2025

·

Stayed 2 nights

The only problem was parking. Never available in afternoon hours!

8

Brandi

29 Aug 2025

·

Stayed 3 nights

Clean room. Beds were horribly uncomfortable. Feather pillows on the bed, which posed some issues with allergies. Chair in the room wheel broke, thankfully we weren't charged. The staff were very friendly. Pool was wonderful. Hot tub was great, perfectly hot. Handicap accessible pool area. Parking situation is a little iffy, but manageable.

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Cleanliness

Many guests find rooms clean. However, multiple reviews report mold or mildew in showers, brown or dirty water, worn or thin towels, and inconsistent housekeeping.

Related guest reviews

4

Zachary

3 Jun 2025

·

Stayed 1 night

Outdated rooms, cleanliness was not up to par when considering the area and cost of the room. Sheets were stained, hair in the shower. Parking is a separate charge.

6

Bryce

7 Oct 2025

·

Stayed 1 night

Shower had mold and mildew

2

Lacey

11 Mar 2025

·

Stayed 1 night

Room was very dirty. Couldn’t even take a shower. Outlets didn’t work. Heat was blasting all night and it was SOO hot all night. Maintenance came to “fix” the ac/heat problem and did nothing. Pool was so filthy as well. Rust/mold everywhere. Worst hotel stay I’ve ever had. I’m mind blown we paid almost $200 for a couple hours of sleep. We also didn’t get our Mayo Clinic discount. What can be done here?????

6

nancy

4 Sept 2025

·

Stayed 2 nights

Major problems were the bathroom and its amenities. Mold on shower curtain and around top edge of bathtub. Sink was stained. Bathroom tile missing around faucet handles. Towels were very thin and only had 2 sets. Room problems - refrigerator froze every in it and we could not adjust it. When turning on tv, came on at full volume each time tv turned on. No free parking. However, being on the mayo subway was the most important thing to us. Took us 5-10 minutes walking in subway to get to the mayo building we needed. Access to the subway offered access to food and numerous other shops.

10

Heather

14 Nov 2025

·

Stayed 3 nights

Clean and comfortable!

4

April

6 Aug 2025

·

Stayed 2 nights

Staff was friendly, the pool was awful 😡 massive clumps of human hair in the deep end clogging the drains. Our toilet kept running after every flush. And the shower had mildew/mold around the shower door. Parking wasn’t included and the hotel charged me over 75$ for 2 days to park. Will not stay again and will not recommend unless someone needs to be extra close to the hospital.

10

Brenda

11 Nov 2025

·

Stayed 1 night

Room was very clean and staff were great!

6

Rannu

15 Aug 2025

·

Stayed 1 night

Didn’t have bath towels when arrived at hotel. Towel arrived was torn in corner. Despite having do not disturb sign on door, housekeeping stopped by 3 times in less 24 hour period which was disturbing when trying to catch up on rest from late arrival.

8

Ellen

16 Jul 2025

·

Stayed 2 nights

Nice stay, convient. Very clean

10

wendy

24 Sept 2024

·

Stayed 2 nights

Love the location and dining options within walking distance. While our room was comfortable, the bathroom was dirty. Toilet had dirt ring like it hadnt been cleaned in months.Staff was professional and kind.

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Rooms

Rooms are compact and older overall, though some are renovated. Common issues include fluctuating shower temperatures, hard-to-control heating or cooling, noise from halls or adjoining rooms, and some outdated or unreliable TVs.

Related guest reviews

8

Robert

3 Oct 2024

·

Stayed 2 nights

Room has been updated but not completely. Bathroom tub had very dated faucets and mixing was all but impossible, either very cold or very hot. Dangerous for seniors visiting Mayo Clinic. Room was very cold when we entered the room and even with the thermostat set at its highest level remained uncomfortable.

8

Janet

3 Jul 2025

·

Stayed 1 night

We had a king bed room. They are very nice. My only complaint is the showers. They really need updating. They have two handles, hot and cold, instead of single lever. It is very difficult to get the water temperature regulated and it tends to go hot the cold during shower. We have stayed twice, and will again because of the easy access to Mayo Clinic and the beds and rooms are nice. The staff is wonderful.

6

Erik

8 Nov 2025

·

Stayed 1 night

Staff was helpful and courteous. Rooms are small and dated, but clean. Parking costs an extra $24 per day. Seems a bit high.

10

TOBY

23 Sept 2025

·

Stayed 1 night

Room was attractive and comfortable. No problems checking in or with staff. Bathtub is a little small, but the biggest issue was water temperature in the shower. It alternated between freezing and scalding every minute or so, no matter what I did. Otherwise, the stay was very pleasant and very close to Mayo for appointments.

4

Matthew

1 Sept 2025

·

Stayed 3 nights

The shower was unusable, it would switch from scalding hot (like burn you hot) to freezing every 10 seconds. Other reviews point this out, it's not a bad room they clearly have a major plumbing flaw. While the hotel was quite, I assume due to nice guest, you can hear everything through the walls (adjusting blinds or quite conversations). It was at least clean, I wouldn't stay here again.

8

Jeff

18 Jan 2025

·

Stayed 1 night

Here for medical visit. Room was small but clean. Facility showing its age.

8

MIKE

1 Jul 2025

·

Stayed 1 night

I had spent the 2 nights there in 2 different rooms. One room the thermostat was set on 50 the other was set on 60. Both rooms did not achieve anything close to the set temperature, it was more like 72 by the thermostat and gained temperature the further a way you got. Also, there was no fan option on either thermostat. I did not get goodnights sleep because of the room being warmer than I'm used to. Why even have a thermostat, if the hotel is going to regulate the temperature for you. Just for looks, I guess. The 1st room had large equipment running outside that dominated the sound in the room, and it also kept me awake. Ice was very limited per floor. One ice machine located at one far end of the huge floor. The people there were very pleasant, and eager to help. Other than not being able to sleep, it was a good hotel, and I will bring my own fan next time.

8

Daniel

23 Jul 2025

·

Stayed 2 nights

Room was ok. TV didn’t work most the time.

6

Reuben

19 Nov 2025

·

Stayed 3 nights

Internet very slow and intermittent Shower water temperature fluctuating between scalding and tepid-very difficult to control Reception staff unfriendly and unhelpful

8

James

2 Aug 2025

·

Stayed 2 nights

Property very amenable to the clinic, rooms are dated and a bit small but comfortable.

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Service

Service is frequently described as friendly and accommodating, with helpful front desk and valet staff. Still, several guests cite rude or unhelpful check-in experiences, reservation errors, slow responses, and inconsistent follow-through.

Related guest reviews

10

Wade

1 Mar 2025

·

Stayed 3 nights

A wonderful and historic hotel, which is right next to Mayo. Staff is excellent. I had to get transport to the airport at 3:30am and could not find an Uber or Lyft or Taxi available, and a staff member went the extra mile and personally took me to the airport. I highly recommend the hotel. Rooms and entire hotel are renovated and very nice. I will stay here next time I am in town for sure.

10

Brandi

23 Aug 2024

·

Stayed 1 night

Being so close to Mayo Clinic, the staff at the Kahler is completely understanding that the people staying at their hotel may be going through a really difficult time. They not only treat everyone with kindness, but they are extremely flexible which is a relief when you might not know how long you need to be in Rochester.

6

Jose

12 Aug 2025

·

Stayed 1 night

The Filipino lady in front desk is rude. First and last time for this property

2

Brian Awad

26 Aug 2025

·

Stayed 1 night

⭐️ 1-Star Review – Kahler Grand Hotel ⭐️ I spent $172 on the room + $25 for parking and this stay was a nightmare from start to finish. I was in Rochester for Mayo Clinic treatment and informed the staff of my disabilities (PPPD, PTSD, severe anxiety). Instead of being accommodating, my experience left me more stressed and exhausted before an important medical appointment. Issues I experienced: 1. Check-in Disaster – My reservation was misplaced for over 20 minutes. Staff insisted I booked at a sister hotel before finally finding it. 2. Poor Navigation & Signage – Was told to park in the garage but given no direction. First elevator was “employees only,” with no signs, and hallways had no clear guidance. 3. Room #1 – No working A/C (room was unbearably hot). Shower only had ice-cold water. 4. Room #2 – Same issue: no hot water even after running it for several minutes. 5. Management Failure – I asked for a manager, was promised a call back within an hour, and never received one. 6. No Compensation – Despite repeated failures, I wasn’t offered a refund, credit, waived parking, or any gesture to make things right. ⚠️ Impact: As a disabled guest traveling for medical care, these failures left me anxious, stressed, and sleepless. The lack of care, accountability, and basic function (like hot water!) is completely unacceptable. Bottom Line: This hotel is outdated, poorly managed, and not guest-focused — especially for those coming to Mayo Clinic for treatment.

4

DEBRA

10 Sept 2025

·

Stayed 1 night

Very poor check in process from Sunny. She was so busy griping about my using Expedia to book my stay that she ignored my request for a walk in shower. We had to come back down and request another room.

10

Staci

31 Dec 2024

·

Stayed 1 night

The front desk clerk was absolutely amazing! She was so helpful in allowing us to get into our room early. We had appointments that had a very large gap of time. If she hadn't let us in, we would have had to sit in a waiting room for several hours. She helped us on our check out and held our bags, as well. The hotel was very comfortable and I was very happy to be able to just walk down to the subway level to get to our appointments.

4

Danielle

11 Jan 2025

·

The front desk staff checked me in using someone else’s name. I only found this out after we got up to the room and it had one bed and our reservation was for two double beds. The pre authorized my credit card for this room for $287 when my room was already paid for. She then tried to make it sound like it wasn’t a big deal and tried to get me to pre authorize our actual reservation in which I refused. We asked for extra blankets and towels and they never came. Valet took 20 minutes to bring us our car because they don’t label vehicle details on their keys. This is our second time staying and our last.

6

Jessica

8 May 2025

·

Stayed 1 night

Due to construction it was difficult to figure out how to check in. When checking in we were told on site parking was full. The staff was very dismissive when asked about where to park. They circled 2 different ramps and told me "If those are full you can figure something else out, but I don't know where else you can park overnight." When trying to get assistance staff was too busy having gossip conversations with each other about other employees and were annoyed when asked for directions or recommendations for eating. This could be a really nice hotel if the staff was not so rude and dismissive of guests.

10

Theodore

23 May 2025

·

Stayed 1 night

Checking in was easy and convenient. Valet parking was excellent and made things so easy. Staff were very friendly and helpful. Zam Zam checked us in and was very very pleasant and professional. She answered all of our questions and assisted us with our needs. Rooms were very nice and clean. Hotel was very convenient to Mayo Clinic. We will definitely use this hotel on future trips.

10

Joyce

30 Nov 2025

·

Stayed 1 night

Staff is wonderful!

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Location

Outstanding convenience to Mayo Clinic with direct subway/skyway access and many restaurants and shops nearby. Some guests note area construction complicates arrival or navigation.

Related guest reviews

10

DEBRA

4 Nov 2025

·

Stayed 1 night

I love the convenience of this hotel to Mayo.

10

Lee

27 Sept 2025

·

Stayed 1 night

To be honest, we just went to the Mayo Clinic and this hotel is excellent because it is right in the midst of the Clinic. So ease of access was our top priority.

10

JANETH

6 Jun 2025

·

Stayed 1 night

Subway location to Mayo

10

James

22 Jul 2025

·

Stayed 3 nights

So convenient to the Mayo Clinic to which it is connected. Biggest minus is the parking which is owned by the city and makes going in and out difficult and expensive(at times the parking was added to the room which made it much more convenient than having to give your Visa card every time going in and again going out)

10

Norman

17 Nov 2025

·

Stayed 3 nights

Location, convenient, walkable

10

DEBRA

1 Oct 2025

·

Stayed 1 night

Always best place to stay when visiting Mayo Clinic

10

mark

31 Aug 2025

·

Stayed 2 nights

Connected to Mayo Clinic directly Ang great dining options.

10

Max

12 Mar 2025

·

Stayed 1 night

Very convenient for any Mayo Clinic buildings with subway or skyway connections

10

Anthony

16 Aug 2025

·

Stayed 1 night

Great hotel! Directly across from Mayo Clinic.

10

Mary

23 Aug 2025

·

Stayed 1 night

Very close to Mayo Clic. Quiet in room

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Dining

On-site and nearby dining options earn praise, including Lord Essex and Ruth's Chris, and room service is often well received. Downsides mentioned are pricey or limited breakfast and some venues closing earlier than posted.

Related guest reviews

10

Kenneth

14 Jul 2025

·

Stayed 1 night

Nice hotel that is connected to the Mayo Clinic via tunnel. There is shoping and food options in the tunnels under the hotel. And there are plenty of plces to eat around the hotel. There is a parking lot attached to the hotel making getting from the car with all your stuff easier.

10

Courtney

26 Aug 2025

·

Stayed 3 nights

I loved this place. It was immaculate and and the staff was so friendly and helpful. I loved the dining options, especially Ruth's Chris and QDuobo. It was an easy walk or subway to Mayo clinic. I liked the 24-hour self-serve Market and the lobby was beautiful. I will be staying there again for sure. Perfect hotel!

10

Marilee

21 Aug 2024

·

Stayed 1 night

The ease of walking to Mayo Clinic appointments is fantastic. The hotel is neat, the staff are very hospitable, and the Lord Essex Restaurant is delicious and homey with great service. No other place to stay . . .

6

Jeremy

30 Nov 2025

·

Stayed 1 night

Room was ok, pool was very warm and nice. Parking garage was dangerous with the snow, overpriced breakfast for what you get and the hour wait. Coffee in the room was so bad. Go to the lobby for coffee and they charge you for it.

10

Gregory

14 Jul 2025

·

Stayed 1 night

Perfect location. Great food options in house

10

Judith

13 Jul 2025

·

Stayed 3 nights

Beautiful lobby and mezzanine, great food at the in house pub, lovely gift shop filled with local artisans’ wares and very quiet, clean rooms. I lived my stay!

10

Bruce

17 Jan 2025

·

Stayed 1 night

For an older hotel, it was very nice. The front desk staff were cordial and were very helpful with the questions we had. Our room was very clean and comfortable. Lord Essex restaurant in the hotel had excellent food! We will stay there again.

10

DEBRA

27 May 2025

·

Stayed 1 night

Friendly staff, very nice rooms and enjoy the shops around the pavilion near by. We choose this location as we so much like the restaurant Ruth Chris.

10

James Todd

29 Jun 2025

·

Stayed 4 nights

Great people work here !! We loved the pool on the roof. It is the closest most convenient hotel if your going to Mayo Clinic. I recommend Victorias for italian food. Its a little tricky to get to from inside. If you like italian food you must eat here. Love the fettecini. Wife liked the crab mac and xheese. We will be back.

10

JoAnne

14 Jun 2025

·

Stayed 10 nights

Had a great stay. The location has great access to Mayo Clinic. The hotel is connected by the underground and skywalk systems. It has great restaurants close by- within a block and 2 inside the hotel. The room was clean and the staff changed towels daily. The bathroom was a bit small but that was expected in this historic hotel. But it was clean and everything worked well. There are lots of plugins too which is appreciated. We had to change our hotel stay and the staff were fantastic to work with.

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Su	Mo	Tu	We	Th	Fr	Sa
1 $159	2 $178	3 $169	4 $164	5 $164	6 $159	7 $149
8 $165	9 $183	10 $166	11 $165	12 $155	13 $155	14 $155
15 $155	16 $186	17 $185	18 $165	19 $165	20 $159	21 $159
22 $168	23 $193	24 $177	25 $154	26 $154	27 $153	28 $145
29 $159	30 $180

Kahler Grand Hotel

Prices for Kahler Grand Hotel

Monthly average prices

About this property

Location

Room options

Deluxe Two Doubles

Deluxe Junior Suite

Standard King

Standard Queen

Superior Two Doubles Accessible Walkin

Deluxe Two Room King Suite

Deluxe Two Doubles Accessible Roll in

Deluxe King

Standard Two Doubles

Guest reviews of Kahler Grand Hotel

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Kahler Grand Hotel

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24 $169
25 $165	26 $178	27 $186	28 $155	29 $157	30 $156	31 $155