Motel 6 Buena Park, CA - Knotts Berry Farm - Disneyland

All the ice maker were not working

The stay was good but the service was mediocre. The ice machone did not work Saturday through Monday. I had to walk to Starbucks and Jack in the Box, for ice 3-4 times. There are only two ice machine, for over three hundred rooms, and both were broken. The front desk said, it has been like that, for a week. Apparently, they are waiting, for a part. There was a representative at the front desk that was rude. She said, in a rude manner, I will go get ice, for you. She came back, from Jack in the Box, and said, here is your ice. I took one large cup, and left the other two large cups, for other customers that had been, asking, for ice. I stayed, from Oct. 5-7.

They did not post that the pool was closed! We were there in the beginning of June for a few nights. When we arrived... there was a sign saying it was closed...that is how we found out...so if you are expecting a pool I would double check with the property before booking.....they said they were waiting on city approval and would not provide any kind of refund. The short front desk lady was a lil rude as well....could maybe stand some extra training in customer service.. Was thankful we only booked for 3 nights.

The pictures on the site were not accurate. The toilet wasn’t flushing properly. The pool was empty. The room looked nothing like the pictures. The location was good as there were places to eat just across the parking lot.

Staff was very pleasant upon check in. Room was fairly clean. Smelled horribly of cigarettes and marijuana. Everything was really outdated which isn’t so bad if it’s clean, the bathtub was so gross(stained, falling apart and dirty)we didn’t even want to shower in it. The whole reason we booked here was for the pool and unpin check in we found out it was CLOSED! Yes the room was cheap and we knew it wouldn’t be nice but we didn’t expect it to be that bad. The beds were horrible to sleep on. Super worn out and springy. Will never stay here again.

At checking the staff was great by the second day, key card wouldn’t work for pool WiFi didn’t work at all. Called to front desk gal had an attitude and when I told her her attitude wasn’t needed she proceed to tell me to call the cable company about their WiFi. Bathroom tub was chipping and toilet was always running. Tv didn’t work at first but check in gal was great. The shift change and the morning person is dreadful.

Ice machine broken

Ice machine needs to get fixed

Slow Wi-Fi, no upgrade

No microwave or refrigerator

We stayed Friday and Saturday night 8/22-8/24/2025. People at check in were nice. We got the ground level. As we walked passed the main hallway to our room, there was ice cream melting. It was never cleaned just a caution thing up around it. We checked out Sunday it was still there flies all around having a feast. The room was pretty dirty. There were baby mosquitoes that I assumed from from the drain buzzing around I had to cover the sink and shower drain with towels. The room had not been deep cleaned in a very long time. I don’t think the property is maintained well either. Looks like nobody cares. It was a disgusting sight. Do better!

There’s bed bugs and pee stain in the bed sheets and bed

Found a bed bug in my bed

I have no idea how this place has such high reviews. This has got to be one of the worst hotels I have ever stayed in, if it was an option, I would have left and found another hotel to stay in. I am disabled so I selected the accessible bathroom, it looked more like a cell than anything. Tiles were falling off, black mold in corners of the room, and my first night there was a COCKROACH next to the toilet. Not only that but the room just sucked in general, there were no amenities, the bed was uncomfortable and the bedding awful, I had to buy a blanket from home goods. I tried the pool, it was disgustingly dirty and your feet got muddy if there were wet. The walls are so thin and the curtains had moth holes, that it let in all light and sound. It's a motel 6, sure you can't expect the best, but it can have the dignity to at least be clean. Avoid this one, it's worth it to spend an extra 20 bucks at a regular hotel. The only good thing to say was that there was one very nice staff member, but overall, the rest of the staff was prickly and unwelcoming. I am never staying here again.

ROACHES Everywhere Terrible property do not stay here. Tried 2 different rooms both had roaches. Ended up leaving in the middle of the night. Couldn’t stay here anymore.

Cockroaches. Staff was frendly. Check in was quick. Noisy next to the freeway but it didn't bother me. Just the Cockroach hanging out next to my food bag.

Let’s just start with the first room I got checked into. The bathroom smelled like cigarette smoke and it was supposed to be non smoking room. I was moved to a different room and I discovered someone’s hair on the sheets, and the sheets had some stains. All that before I used them. The bathtub drain when in use, smelled like feces. Needless to say I did not shower during my trip and I slept fully clothed. They way overpriced the stay and the quality was very bad. Never again.

Mildew in the shower. Water dripped from the lights. Floors were dirty. Poor shower design in handicapped shower and it flooded bathroom. When I asked for towels to replace the ones I used to mop up the water the staff gave me a hard time about additional towels and only gave me one. Bugs in the room.

Dirty, smells funny, floors weren't swept or mopped. Stain on sheets

Not clean. Uncomfortable bed.

Good location as far as places to eat literally within steps of Hotel parking lot. Good front desk as I’ve stayed about 3 times now and they have always been nice and helpful. My only complaint and I guess it’s a big one as it’s where you are gonna spend most of your time is they need to update their mattresses big time.

Room was small. The vanity sink was stained/damaged. Hotel literally next to busy 91 freeway… cars speeding by very loud. There is a good mix of restaurants in the area. Chipotle, Starbucks in the same lot.

the staff was kind! however, the room we got had a broken mattress, the area is very noisy, the walls appear to be thin since you can hear the cars on the freeway at night. the shower is confusing to work with (but i know that’s not anyone’s fault just thought i should mention it). overall, it was okay.

Room was basic but clean. The main problem about this room is that it faces the freeway which is next to the motel. I was wearing earplugs and still could hear the constant noise as I was trying to sleep. I had to turn the fan on High to drown out the noises.

Our room was right next to the office so it was noisy all day and night with people running up and down stairs. Our bed was bowed so it was like sleeping in a bowl. When we were moved they put us on 3rd floor way in the back of the property so I walked down and got a grocery bag with ice so I didn’t have to make 200 trips with the little bowl they give u for ice and the lady at the front desk made sure I knew that was allowed. Her demeanor was rude and snide. I asked for clean towels and washcloths and the staff gave me issues so I walked down and got my dirty things and returned them in order for them to give me clean ones. Which I get it but she he demeanor is so off with the staff. We pay to stay and without customers you don’t have a job so a little decency would be nice. It’s decent for a quick stay but I’d suggest buying ur own ice as they don’t have fridge or microwaves and if u stay in the back you’re expected to make 200 trips for ice because they don’t tolerate u using a bag to lessen ur trips up and down three floors…

noisy highway very close

We stayed in a room where the door didn’t completely close and the bed was super springy. It was clean had good towels, but only one set the noise level off the freeway is extreme. The interior rooms are very quiet if you’re gonna get a room here get it close to the pool.

Stinky. Very noisy at late night. A few people talking and coughing exactly four times for 30 min or more outside my room.

Parking was difficult due to the location of the room. Able to hear to traffic due to the windows facing the freeway.

Linens were so thin, pillows were practically flat. Beds were lumpy. The only reason we slept was because we were exhausted. TV had the Netflix app but it didn't work - an inconvenience but not the worst. The furniture in room was pretty beat up. All this said, I still felt like I overpaid for the experience.

The front women extremely rude , you can tell she hates her job, never ended up getting my room and didn’t get my refund!!!!!! I will never never go in my life i hope this place gets sued !!!!!

Great service, and friendly staff. I had a great stay for my business trip.

The staff at the hotel is terrific

Pros: Housekeeping Staff members were excellent. Heather and Tammie, both, provided excellent Customer Service upon my arrival when checking in. Stayed several nights. Ample parking for all Vehicles. This property allows Pets. My Pet , my Cat, enjoyed his time here. Room location: Excellent. Cons: the Fan in the Bathroom is super loud. There should be a separate switch for the Light. There is a super noisy Freeway very close by and the noise is 24/7. The 2 Doors to the Lobby are very heavy and difficult to open: very inconvenient. There is always a lot of Trash everyday. Incident: Sub-standard Customer Service given to me by Val, the Night Auditor. Think Bully: that describes him. I had to call Motel 6 Corporate and register a Formal Complaint about him. Was going to stay an additional night but cancelled my Reservation. I will never come here again! I recommend: Motel 6 Main Gate in Anaheim. They : GOT GAME! It is Fun to be on the Property. Also, close to Disneyland and not far from Knott's Berry Farm. I highly recommend: Motel 6 Main Gate, Anaheim!! STAY AWAY FROM: MOTEL 6 Buena Park!! You'll be glad you did!!

The staff was very rude and would not clean the room.

Rude, unprofessional, unhelpful, condescending, disrespectful staff!!

The biggest thing I disliked was the rudeness from the staff at the desk. Overnight staff was kind and courteous. Morning staff needs to work on professionalism.

Clean room, welcoming staff

Good choice of eating places within walking distance. Very friendly front office clerk. Quick and easy check-in

Staff was awesome

Close to freeways

Convenience and transportation

The property was ok, clean and the staff was nice. The are near the hotel havs great dinnimg options and near great shoppings but the parking lot was full of homeless persons at night and a lot of people in pick up trucks with very loud mexican music park right outside the back rooms, i didnt feel safe going out at night.

Staff at check in was very friendly and super helpful. Gave us great recommendations and a room more suitable for my kids. Didn't like there were many sketchy people around. Room and surrounding areas smelled like marijuana and people smoking around outside while us and the kids were trying to get to our room. Room itself was very old. Bed was comfortable but sheets had burnt spots and there was hair in one of the beds.

You can walk to a restaurant, market or shopping center. Very easy and quiet location

Pet friendly, fairly clean, not a lot of amenities but a good price. Good security system, decent location, only 15-20 from Disneyland. We would definitely stay again, especially at this price point.

Parking was difficult due to the location of the room. Able to hear to traffic due to the windows facing the freeway.

Homeless around.

Excellent location .. close to everything

Extremely noisy, right next to highway, people get together to smoke and are very loud….lots of stores and restaurants close by.

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Room was small. The vanity sink was stained/damaged. Hotel literally next to busy 91 freeway… cars speeding by very loud. There is a good mix of restaurants in the area. Chipotle, Starbucks in the same lot.

Great for sleeping at night, multiple dining options close by.

The staff was friendly, I love how there were options to eat within walking distance.

The hotel was clean, the staff friendly. There's food options within walking distance.

Motel 6 was what we were looking for since it was just a weekend trip. The workers were nice. Location was great. It’s next to food/drink restaurants. The only thing we didn’t like was that the room smelled like smoke but overall good

Bathroom smelled unclean. Walkways outside smelled bad due to dirty mats. Pool area was closed but looked in poor condition. Staff were all very friendly. Great access to freeway and a Starbucks and fast food restaurants are in the parking lot. Area seemed safe. Price was good.

It was great love it near by restaurants and shopping places.

Good choice of eating places within walking distance. Very friendly front office clerk. Quick and easy check-in

You can walk to a restaurant, market or shopping center. Very easy and quiet location