Name: DoubleTree by Hilton Buena Park
Address: 7000 Beach Blvd, Buena Park, California, United States of America, Buena Park, California, US
Price range: US$113–US$177 per night
Rating: 8.53

What guests think

At DoubleTree by Hilton Buena Park, travelers often praise friendly staff, clean, modern rooms, and a convenient location near Knott’s Berry Farm and Disneyland, with free parking and a complimentary shuttle frequently noted as helpful perks.

The pool and hot tub, on-site restaurant/bar, and a Starbucks kiosk are appreciated, though parking can fill during events and the shuttle requires advance sign-ups. While many stays go smoothly, reviews also cite missed housekeeping, empty dispensers, odors, insects, and clogged drains. Rooms are comfortable and often spacious, yet some face freeway or guest noise, and water pressure and A/C noise are common complaints. Overall, expect a convenient, family-friendly base with welcoming service and useful amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Popular amenities include a well-kept pool and hot tub, free parking, an on-site restaurant/bar, a Starbucks kiosk, and a complimentary shuttle to Disneyland/Knott’s. Downsides include parking shortages during events, occasional elevator/laundry issues, and pool towel shortages.

Related guest reviews

8

Francisco

16 Aug 2024

·

Stayed 2 nights

Good overall experience, our room was very clean and comfortable. I would recommend management to have more pool towels available, as there were times where there were none available and had to back to the room for a towel. Other than that, good overall experience & very friendly staff.

10

Daryl

28 Apr 2024

·

Stayed 1 night

Great pool and hot tub

8

Josephine

8 Aug 2025

·

Stayed 1 night

Free parking and shuttle to amusement parks

10

Tracy

27 Jul 2025

·

Stayed 1 night

Clean hotel close to knottsberry farm. Staff was great. Heated pool and jacuzzi were a huge plus.

10

Christopher

3 Jan 2025

·

Stayed 2 nights

They have shuttles to Knott’s Berry and Disney. Good eats around and close. Clean facilities!!!

10

Rosidee

10 Aug 2025

·

Stayed 3 nights

Facilities provide all that one needs and more! Fitness area is suitable for most types, pool area is fantastic and has a great hot tub too! Attached restaurant provided a great option for breakfast and we utilized it multiple times when other options are available. When it comes down to it, what makes all the difference is a solid management team...and Alex was the all-star to provide such an experience! Under unique circumstances which had us fleeing another hotel, Alex and his staff were quick to exercise sympathy tor our situation and went out of their way to expedite an early checkin, saving us from an otherwise unpleasant series of events that would've tollowed! Some tssty cookies were provided and some water options too, and at the end of our checkout, he comped us for a pre-departure breakfast we enjoyed at their same attached restaurant (Ventanas Grill). Overall, if you're honna be in the general area, it's got the amenities and the staff to help make the most of your stay! Thank You Alex, and staff as well! Enjoy your stay my friends!

8

Kristine

3 Aug 2024

·

Stayed 2 nights

Property was nice. Refrigerator never got very cold. They brought another and same problem. Once we moved it out of the cabinet it was in, it stayed cold because the compressor stopped over heating. Very nice pool!

10

Christina

11 Apr 2023

·

Stayed 2 nights

Very nice hotel right down the street from Knotts Berry Farm. Very clean and well maintained. Has a bar an restaurant on site and not terribly over priced. Provides shuttles to local theme parks.

4

alicia

30 Apr 2025

·

Stayed 1 night

This property allows semi trucks to park in their lot. They had an event going on too so the parking lot was full. When i asked the front desk what to do she told us to just "keep circling" the parking lot until a spot became available. We had to park so far because of this issue. Also, it is very close to the freeway so if you want it to be quiet, this may not be the place for you to rest.

8

Monica

31 Aug 2025

·

Stayed 2 nights

The cookies! Oh em geee! Sooo good! They give them to you at check in and they're warm! That was a yummy surprise lol Room was good... but I will say that when I got there the pull out couch was open with the couch cushions thrown everywhere. The shower had the drain/hair catcher grate removed with hair from the previous guest on the shower floor. Which threw me off a little. Even so, no biggie! I put the pull out away and cleaned up the hair with a tissue, put the grate back, ran some water down the drain and called it a day. Wasn't gonna let something minor ruin my trip. Pool was cool and refreshing. It was a holiday weekend so it was busy. Towels ran out faster than they were able to restock them! Not the hotels fault they were restocking as fast as they could but ppl were definitely grabbing more the one towel at a time :/ Luckily we brought our own beach towels which came in handy! Last but not least... Starbucks.They added a Starbucks to this hotel. It's not like a big coffee shop inside the hotel it's more of a branch. Limited menu. Which works for me because I like a regular black coffee with a little cream, venti sized. I don't do fancy coffees hehe All in all... I'd give my stay an 8 outta 10! Comfy bed, refreshing pool, ice cold A/C, hot Starbucks coffee to start my day sounds pretty good to me! Oh... and the cookies. Soo soo good. So nice I have to mention it twice! ;)

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many guests report clean rooms and public areas, but reviews also note inconsistent housekeeping and maintenance—dirty or smelly bathrooms, pests, clogged drains, and empty towel/toiletry dispensers.

Related guest reviews

6

Dena M

23 Feb 2025

·

Stayed 2 nights

The people here are always nice but, the room was dirty and worn out. Mold in bathroom. Carpet not vacuumed before our arrival and never could get hot water during our stay.

4

Jacquie

5 Mar 2024

·

Stayed 2 nights

The Lobby staff were super friendly and professional. My room was not clean. As soon as I sat on the bed I thought I saw a bug, but it was a piece of dried up cookie on the floor in plain view. Also, there was hair in the shower on the walls and on the soap dispenser. Absolutely disgusting.

6

Inga

17 Aug 2025

·

Stayed 1 night

Lobby and hotel exterior/ common areas are great. BUT. Sink pipes smell like rotten animal in our room :( have to wash hands by holding breath. No toiletries - just a tiny bar of soap and giant bottle of body lotion attached to the wall. The room smells, clearly poor ventilation. Dust in many places - I used wet wipes to clean up everything. For a Hilton this is embarrassing to be honest as I stay 99% at Hilton hotels when traveling and this is nowhere near Hilton standards.

4

Bryce

2 Dec 2024

·

Stayed 1 night

The water pressure in the bathroom was really bad. And the water temperature did not get warm. Bathroom was very dirty

4

William

18 Aug 2025

·

Stayed 1 night

Needed a couple of bath towels and called guest services asking a couple to be brought over but never came. Had to go to front desk to ask for the. Ran out of body soap in shower since it was never refilled so had to use shampoo to complete shower. Less than 1 roll of toilet paper in barbroom. I dont think stuff gets restocked in there rooms. You have to wonder what else is skimped out on.

10

kevin

3 Mar 2023

·

Stayed 1 night

The hotel is well worn like a favorite pair of jeans. Not a new building, but one of the cleanest hotels that I've experienced. Good example of a well run operation. Immaculately clean!!

8

Sophal

30 Jul 2024

·

Stayed 3 nights

Room smelled like wet carpet and mildew. The carpet was a little moist. We already settled down and didn't want to get another room. The smell stayed for the whole 3 nights we were there. We had to open the windows and turn on the AC to try to learn the smell. We also didn't have enough towels for a family of 4. There were only 2 towels and the rest was hands towels. Other than that, our stay was nice. The best part of our stay was the pool! The pool area opened early and closed late. The water temperature was warm and pool was clean.

2

Aileen

19 Jul 2025

·

Stayed 1 night

Dirty room, sink clogged, floor has stains and crumbs

8

Glenn

25 Aug 2025

·

Stayed 2 nights

We have stayed at this property many times. This stay we had to move rooms due to ant on the bed and the end table. The next room we found an ant right away, but after not seeing any others, we decided to stay. At checkout before leaving the room, we found a much bigger ant on the bed. We did report this to the front desk and got a thank you for telling us about this. I felt maybe more should have been done for us.

2

Arline

4 Mar 2023

·

Stayed 1 night

It looked like someone diarrhea in the bathtub and they looked like they did not clean it up.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are comfortable, modern, and often spacious with large TVs; some offer patios. Recurring drawbacks are freeway/hallway noise, weak or inconsistent water temperature/pressure, occasional noisy A/C, and no in-room microwave unless rented.

Related guest reviews

6

Susan

21 Jun 2025

·

Stayed 4 nights

The bed was uncomfortable. Room was next to the freeway off-ramp so it was very noisy. Room was clean and staff was nice and helpful.

6

Guy

9 Jun 2025

·

Stayed 3 nights

The first room they put us in was atrocious. There was gum matted into the carpet, the bathroom sink was clogged, the carpet looked like it hadn’t been vacuumed, and the mattress protecter had stains. To top it off they put us in a room with a bathtub/shower combo when I’d specifically asked for a walk-in shower. To their credit they immediately moved us when I called the front desk to inform them of the poor conditions of this room. And surprise surprise, it was a room with a walk-in shower, which tells me they completely disregarded my request for a room with one. This room was actually clean and the plumbing worked. Would’ve been nice to have a microwave but didn’t need one after all. The water pressure in the shower wasn’t the best but it got the job done. The bed had one of those annoying pillow tops, which made it really soft, so I was concerned I’d wake up with a sore back. Fortunately it was barely firm enough that I only did after the first night. The hotel overall looks old, one of the two elevators was out of order, and it still has this nasty-looking carpet in the rooms. Too cheap for wood flooring, Hilton? Get with the times. The Double Tree Hotel used to be an experience and prestigious. Not anymore. No way I’m staying at another one. To top it off they’re known for giving guests a chocolate chip cookie upon check-in. Well we didn’t get ours that night. Instead we received four disgusting walnut chocolate chip cookies on checkout 3 days later. Walnut…

10

Vincent

10 May 2024

·

Stayed 3 nights

The room was very nice and super clean, the only problem was the water in the shower was luke warm but the water at the sink was super hot

8

Christina

10 Oct 2024

·

Stayed 3 nights

Our favorite place to stay in Buena Park. The rooms are nice, there’s plenty of parking. The only complaint is that the TVs have issues when you try to watch normal channels. But if you just stick to the streaming services they’re fine.

10

Quortney

3 Aug 2025

·

Stayed 3 nights

Stayed 3 nights (family of 4) on the 3rd floor. Room was located in the second building away from the freeway which we liked. Everything was great, but I wish the water pressure in the shower was higher. Beds were firm, but after long days I couldn’t really tell. Great stay overall for the price and location.

10

Terry

4 Jun 2025

·

Stayed 1 night

Room was modern and newly renovated. AC worked flawlessly. Bathroom is modern and functional. A comfortable stay

6

Jennifer

9 Jul 2025

·

Stayed 2 nights

The noise level of you are place on the side closest to the highway is unmatched. Definitely not a good nights rest. The bathtub needed some attention- stained. Even the cookies at check in weren’t the best and that is so unlike a Doubletree.

8

Opeta

17 May 2025

·

Stayed 1 night

I like how clean the inside of the building and rooms are as well as outside. What I didn’t like is that the windows are NOT double-pane so you can hear the freeway that’s right next to the hotel (right side). It’ll be nice if they offered earplugs in the room.

10

Toni

12 Oct 2025

·

Stayed 1 night

Rooms where spacious

8

Derek

24 May 2025

·

Stayed 1 night

Freeway noise

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is frequently praised as friendly and helpful across front desk, housekeeping, restaurant, and shuttle staff. Some guests experienced rude or unresponsive interactions, slow towel delivery, early housekeeping knocks, booking mix-ups, and noise issues not handled promptly.

Related guest reviews

10

Misty

27 Jun 2025

·

Stayed 1 night

Alex and jessica were amazing ! Best customer service. Thank you! We will be back again

6

Bo

9 Jun 2025

·

Stayed 1 night

Upon my arrival, I was greeted with Assistant Manager Tommy and also met with dismissive, rude, and frankly unprofessional behavior. Due to an unexpected event, there was complications but he gave me no apology, and the tone used made it seem as though I had done something wrong, even though I had paid for a full night and followed the prior instructions I was given by phone. To be treated with such disrespect at the front desk was not only disappointing but also entirely unacceptable—especially from a hospitality brand with Hilton’s reputation.

6

Alicia

21 Oct 2024

·

Stayed 1 night

As we were gathering our thing together the house keeper kept knocking in the morning. Check out time is 11 and they started knocking at 10. As i told them we are getting ready. They kept knocking and opening the door so rudly. That was the only problem i had staying there but overall it is a nice place to stay for a trip.

10

Hector

8 Sept 2025

·

Stayed 2 nights

Since I arrived, check-in was so easy and fast, the welcome cockies that we received were AMAZING! The personnel from the front desk to the bar attendant were really friendly and customer-oriented, ensuring the best hotel experience.

6

Kirk

14 Jun 2025

·

Stayed 2 nights

This place is typically our go-to when we're in the area (4-5 times a year). The elevators were out on our end of the building and were never repaired during our stay. On our first night, the people in the room next door were partying well past 3 am. The first time I called the front desk around 1, the guy who answered the phone basically told me there was nothing he could do. The second time I called around 2:55, I had to get a little indignant with him and the party stopped a few minutes later. Going to be some serious soul searching for us to stay here again.

2

Mayte

15 Apr 2023

·

I was never actually able to stay at the hotel. Upon arrival I was told they over booked when I already had my stay reserved weeks in advance. They said that there was nothing they could do about it. I was tired from a long day at Disney and arrived at the hotel late at night only wanting to go straight to sleep. I had brought my luggage with me and everything when they told me they couldn't accommodate me. They made us stay at a different hotel and the whole process was an extreme inconvenience. They gave us the wrong address so I had to look it up on hoogle maps. It was bad service and experience overall. I will not be booking a stay here in the future. I got another hotel for the rest of our stay and that was a hundred times better with great customer service. I would stay at the Ayres again but never at Doubletree.

4

ELIJAH

26 Oct 2025

·

Stayed 7 nights

I had to ask multiple times for towels. I also specifically asked before I left in the morning to have my room cleaned only to return to the room that wasn’t.

10

Suzie

24 Jun 2024

·

Stayed 6 nights

Staff very courteous and checking in to make sure everything was good with our stay. Requested towels and within minutes were delivered to our room. The housekeepers were very polite, nice and did an excellent job. The free shuttle service to the amusement parks is excellent.

10

George L

3 Aug 2025

·

Stayed 3 nights

Staff was exceedingly helpful from the restaurant, to housekeeping, to the front desk, to those working around the area.

10

Sharona

13 Oct 2024

·

Stayed 2 nights

excellent customer service! greatly appreciate marilyn the front desk supervisor 10/11..there was a hiccup with checking in but she helped resolve the issue with expedia.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Very convenient for Knott’s Berry Farm, Disneyland, and nearby dining (The Source, Porto’s); several spots are walkable. The freeway-side setting brings traffic noise and, during events, getting in/out or finding parking can be harder.

Related guest reviews

10

Karen

2 Jun 2025

·

Stayed 3 nights

The hotel is located 5 minute walk from the Source which is an area where you can shop korean goods or eat korean food. In addition, parking around the hotel was relatively easy, check in/check out was organized and easy and we were very happy with our recent stay.

10

Karen

4 Oct 2024

·

Stayed 1 night

A nice hotel close to the freeway and Knotts Berry Farm. There is a lot of parking but it fills up quickly if they have a function. Unfortunately the bar isn’t open late but the warm cookies are pretty good.

10

Gregory

29 Apr 2025

·

Stayed 2 nights

Very close to Disneyland

10

Alex

25 Nov 2024

·

Stayed 1 night

Close to Medieval Times, restaurants, bars, and other entertainment.

10

Alvaro

30 Sept 2024

·

Stayed 4 nights

Im glad this hotel offers free parking! That and its a 5 minute walk to Portos!

10

Jo

17 Nov 2025

·

Stayed 3 nights

Well kept room and quiet. Minutes away from Knotts Berry and not to far from Disneyland. We will definitely stay here again.

10

Eloise

10 Jul 2025

·

Stayed 1 night

Easy, quick check in for just one night. Walkable and close to lots of restaurants and stores.

10

Shirley

20 Apr 2025

·

Stayed 5 nights

Very clean and spacious. Modern design. Great area. Close to major attractions.

8

jason c

7 Jul 2025

·

Stayed 2 nights

Convenient located to restaurants and local attractions.

10

Isaac

27 Sept 2024

·

Stayed 1 night

Best spot to stay when visiting Knott’s and Disney area !!

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

The on-site restaurant/bar gets good feedback for breakfast and drinks, warm cookies are a highlight, and there’s a Starbucks kiosk with a limited menu. Breakfast is typically not included, and a few mention inconsistent service.

Related guest reviews

10

heaven

13 Oct 2024

·

Stayed 1 night

The shuttle to knotts was the highlight for the night. The driver was so nice and i felt very safe in his care. The restaurant served pretty good breakfast basic but i prefer the simple things done right also loved that they didn't overcharge for Avocado. The bar tender they have makes the best drinks strong but balanced. Overall a great trip.

10

Jesus

4 Feb 2025

·

Stayed 1 night

I loke that they have a restaurant in side the hotel

8

Maria

24 Nov 2025

·

Stayed 2 nights

The breakfast and service from Ana Martinez was amazing, make sure you have breakfast there. The bathroom was kinda dirty and when we arrived there was dirty towels hanging at the top of the shower..

10

Jamie

13 Aug 2025

·

Stayed 4 nights

Great value and hotel for Breakfast options included in the stay were exceptional for a hotel stay.

10

Hector

8 Sept 2025

·

Stayed 2 nights

Since I arrived, check-in was so easy and fast, the welcome cockies that we received were AMAZING! The personnel from the front desk to the bar attendant were really friendly and customer-oriented, ensuring the best hotel experience.

10

Azucena

26 May 2025

·

Stayed 1 night

Exceptional hotel, courteous staff, great restaurant on site, great location, very comfortable beds, clean, free parking is a plus.

8

Ofelia T

13 Jun 2025

·

Stayed 2 nights

Everything was good. Breakfast that could have been included would have made our stay better.

2

mark

3 Jun 2025

·

Stayed 2 nights

there was brafest unless you paid for it

8

ANTONIO

1 Nov 2024

·

Stayed 1 night

Excellent service at the restaurant.

8

Monica

31 Aug 2025

·

Stayed 2 nights

The cookies! Oh em geee! Sooo good! They give them to you at check in and they're warm! That was a yummy surprise lol Room was good... but I will say that when I got there the pull out couch was open with the couch cushions thrown everywhere. The shower had the drain/hair catcher grate removed with hair from the previous guest on the shower floor. Which threw me off a little. Even so, no biggie! I put the pull out away and cleaned up the hair with a tissue, put the grate back, ran some water down the drain and called it a day. Wasn't gonna let something minor ruin my trip. Pool was cool and refreshing. It was a holiday weekend so it was busy. Towels ran out faster than they were able to restock them! Not the hotels fault they were restocking as fast as they could but ppl were definitely grabbing more the one towel at a time :/ Luckily we brought our own beach towels which came in handy! Last but not least... Starbucks.They added a Starbucks to this hotel. It's not like a big coffee shop inside the hotel it's more of a branch. Limited menu. Which works for me because I like a regular black coffee with a little cream, venti sized. I don't do fancy coffees hehe All in all... I'd give my stay an 8 outta 10! Comfy bed, refreshing pool, ice cold A/C, hot Starbucks coffee to start my day sounds pretty good to me! Oh... and the cookies. Soo soo good. So nice I have to mention it twice! ;)

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	US$125
February	US$129
March	US$174
April	US$143
May	US$142
June	US$151
July	US$180
August	US$143
September	US$126
October	US$159
November	US$127
December	US$133

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $169	17 $114	18 $177	19 $177
20 $113	21 $115	22 $117	23 $117	24 $117	25 $147	26 $122
27 $116	28 $117	29 $116	30 $120

Su	Mo	Tu	We	Th	Fr	Sa
				1 $136	2 $165	3 $165
4 $118	5 $118	6 $121	7 $117	8 $134	9 $165	10 $165
11 $118	12 $118	13 $118	14 $118	15 $143	16 $165	17 $165
18 $118	19 $118	20 $121	21 $138	22 $138	23 $165	24 $165
25 $119	26 $121	27 $118	28 $118	29 $146	30 $165	31 $165

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed with Sofa Bed

Studio, 2 Queen Beds, Pool View

Studio, 1 King Bed, Accessible, Pool View

Studio Suite, 1 King Bed

Room, 2 Queen Beds, Patio

Room, 2 Queen Beds, Accessible (Hearing)

Room, 1 King Bed with Sofa Bed, Accessible

Room, 2 Queen Beds, Accessible, Balcony

Room, 2 Queen Beds

Room, 1 King Bed, Accessible (3X3 Shower)

Studio, 1 King Bed (With Wetbar)

Suite, 1 Bedroom (1 King Bed)

Studio, 2 Queen Beds, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed

Guest reviews

Fabulous

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about DoubleTree by Hilton Buena Park

Have a question?

Considering this hotel for your Buena Park trip?

Prices for upcoming dates