Name: Holiday Inn Express & Suites Aberdeen by IHG
Address: 3310 7th Avenue Southeast, Aberdeen, South Dakota, United States of America, Aberdeen, South Dakota, US
Price range: $137–$306 per night
Rating: 7.68

What guests think

Across reviews of Holiday Inn Express & Suites Aberdeen by IHG, travelers highlight the convenient location and kid-friendly pool with waterslide, while noting maintenance and cleanliness problems in pool and hot-tub areas and some room upkeep issues.

Breakfast is frequently described as good with a decent selection, though a few guests found items cold or limited. Service feedback is mostly positive, but some guests reported rude or unhelpful staff, booking mix-ups, and slow responses at night. Overall, it suits families looking for an easy stay in Aberdeen.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The indoor pool with waterslide is a highlight for families, but many reviews note wear and tear, rust, strong chlorine odors, and hot tubs that are lukewarm or out of order. Occasional crowding and elevator outages were also mentioned.

Related guest reviews

4

Jacob

Dec 20, 2024

·

Stayed 1 night

Hot tub is down....

10

Alana

Jan 6, 2025

·

Stayed 2 nights

We came to Aberdeen for a soccer tournament. The room was clean and so was the hotel. The breakfast was great and the staff kept it stocked up. The pool area was perfect for al of our kids with ages from 2-10.

4

Renee

May 12, 2024

·

Stayed 1 night

The pool area needs renovation, it smelled horrible and was dirty.

8

Greg

Aug 5, 2024

·

Stayed 2 nights

This was one of our best stays in Aberdeen yet. My party consists of my wife and 5-year old daughter. The pool area is perfect for kids - we certainly enjoyed the slide and the overall size of this space was great. The pool is showing some signs of wear and tear and it can get a bit crazy at times depending on the number of folks utilizing the space. We experience a rough birthday party of boys that made the experience less than desirable at times. Our room was spacious and clean - exactly what we needed. Having breakfast was excellent although the attendant in charge was often overwhelmed and generally didn't have the disposition required for such a high stress environment. Food was standard hotel breakfast fair and we were happy that Coffee shops were located so close for additional coffee options. Overall, I would recommend this hotel if you are traveling with kids for a weekend getaway to Storybook Land. It was nice having an indoor pool option to get away from the summer heat.

8

Peter

May 24, 2025

·

Stayed 1 night

Everything was good about the hotel except I had a 100lb cooler and the elevator was broke and we had to haul it up 2 flights of stairs. It's not necessarily the hotel's fault and things happen but it was a fairly large inconvenience.

4

Jared

May 6, 2024

·

Stayed 1 night

The pool area was a let down. Rusty metal and smelled really bad. Mold or something on walls of pool area.

8

Chad L

Jul 29, 2025

·

Stayed 1 night

Breakfast was great. Pool area is in need of some work. Hot tub jet timer didn’t work and the 2nd hot tub was out of order. The supports for the slide were very rusty and made me unsure of the integrity.

6

Sheila

Sep 4, 2025

·

Stayed 3 nights

Hot tub and pool area need a little refurb, but was awesome.

10

Jennifer

Nov 19, 2023

·

Stayed 1 night

Nice hotel. A worker propped the pool door open to the outside which seemed unsafe for children swimming. Anyone could have come in.

4

Mia

May 23, 2025

·

Stayed 1 night

Weekend family trip but the pool area was over crowded and the chlorine smell was so strong it burned your eyes and triggered an asthma flare up.

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Cleanliness

Many guests found rooms and the property clean, but several reported musty odors and missed items in rooms. Pool cleanliness drew recurring complaints, including murky water, unpleasant smells, rust, and suspected mold or algae.

Related guest reviews

6

Paula

Nov 28, 2022

·

Stayed 2 nights

Found a used condom wrapper on the couch. The breakfast staff was extremely rude and seemed upset to be there. Inside of dresser drawers were dirty and I had to clean them before use. The front desk staff was very friendly and helpful. The breakfast food was good with a nice variety. The beds and pillows were comfortable. Overall an ok experience, not the best or the worst I’ve stayed in!

8

Emily

Jul 22, 2025

·

Stayed 2 nights

Have stayed here multiple times. Always clean and neat. Good location. Kids love the pool.

2

Deb

Sep 22, 2023

·

Stayed 1 night

I was disappointed in the dirty conditions of the whole place from the parking lot to the room. Parking lot was dirty with trash and dead past Grass clippings. Parking is a nightmare. We were informed when we arrived it would be busy, but there should be guests only parking. Our kitchenette and bathroom were both dirty. Hand soap pump broken. Freezer was full of ice and coffee area had spilled coffee stuck to it. Bed is quite used and sags. Couch is the same. Up all night from other guests intoxicated in the the hall and outside our window in the parking lot. So bad people were carrying others into the hotel. Not a nice stay for an older couple on their anniversary

10

Stephanie

Aug 17, 2024

·

Stayed 1 night

Quick and easy checkin. Quiet property and clean rooms.

4

Renee

May 12, 2024

·

Stayed 1 night

The pool area needs renovation, it smelled horrible and was dirty.

6

Jennifer

Feb 8, 2026

·

Stayed 1 night

Very overpriced hotel. Room needs updates (musty, paint peeling in bathroom). Hot tub barely warm. Breakfast was good.

6

Krista

Jun 30, 2025

·

Stayed 1 night

The air wasn't working the best in our room so it was hot and muggy. I feel the room wasn't the cleanest, had a funky smell.

2

Jesse

May 19, 2024

·

Stayed 1 night

The rooms were good, but found a liquer bottle in the drawer. Pool area was horrible, rust and green algea growing. Hot tub was like taking a warm bath and the jets didn't work.

4

Jared

May 6, 2024

·

Stayed 1 night

The pool area was a let down. Rusty metal and smelled really bad. Mold or something on walls of pool area.

8

Bonita

Jul 28, 2024

·

Stayed 2 nights

Thè room was spotless. The employess were very helpful. There was a delicious breakfast in the morning with a very friendly lady working it. The kids really enjoyed the pool even though it needed some maintenance. We had a Great stay!

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Rooms

Rooms are generally comfortable, with multiple mentions of good beds. However, several guests noted dated decor and occasional maintenance issues.

Related guest reviews

10

Sammantha

Jul 20, 2025

·

Stayed 3 nights

Everything was great! Only thing I would suggest is the lights get the lights either fixed or in the corner of ours put a lightbulb in it.

8

Jennifer

Apr 8, 2025

·

Stayed 1 night

We stayed in the King size jet tub suite with our 2 children and had so much fun! The room was clean and updated. I would say the only thing it needs a larger TV for the room.

6

Jennifer

Feb 8, 2026

·

Stayed 1 night

Very overpriced hotel. Room needs updates (musty, paint peeling in bathroom). Hot tub barely warm. Breakfast was good.

10

Richard

Dec 12, 2022

·

Stayed 1 night

Clean, quite, and comfortable.

4

Bernetta

Sep 25, 2023

·

Stayed 2 nights

The toilet is too low - kindergarten size. Elevator broke down again - had to climb stairs to and from 3rd floor while not totally recovered from hip replacement surgery.

6

Krista

Jun 30, 2025

·

Stayed 1 night

The air wasn't working the best in our room so it was hot and muggy. I feel the room wasn't the cleanest, had a funky smell.

8

Greg

Aug 5, 2024

·

Stayed 2 nights

This was one of our best stays in Aberdeen yet. My party consists of my wife and 5-year old daughter. The pool area is perfect for kids - we certainly enjoyed the slide and the overall size of this space was great. The pool is showing some signs of wear and tear and it can get a bit crazy at times depending on the number of folks utilizing the space. We experience a rough birthday party of boys that made the experience less than desirable at times. Our room was spacious and clean - exactly what we needed. Having breakfast was excellent although the attendant in charge was often overwhelmed and generally didn't have the disposition required for such a high stress environment. Food was standard hotel breakfast fair and we were happy that Coffee shops were located so close for additional coffee options. Overall, I would recommend this hotel if you are traveling with kids for a weekend getaway to Storybook Land. It was nice having an indoor pool option to get away from the summer heat.

10

RALPH

Jul 13, 2025

·

Stayed 2 nights

Great property and excellent stay! Found out second day TV didn’t work. Was not in room long enough to matter.

10

Angela

May 9, 2023

·

Stayed 2 nights

Our room was clean and comfortable. It had everything we needed. Good toiletries provided. Great breakfast provided every morning. Good location in Aberdeen, SD

6

Brianna

Nov 4, 2023

·

Stayed 1 night

Overall our stay was very pleasant, the morning staff is amazing, super bubbly and always welcoming. Great continental breakfast. The beds were very comfortable as well. My complaints would be cleanliness of the pool, the curtains did not shut so you didn’t feel like you had privacy, along with if you have little traveling with you nap time becomes a problem when the room is so bright. Our room was also quite expensive, and we didn’t have a microwave. However we did have a little fridge. Last complaint would have to be the night staff it was very difficult to find someone at the front desk.

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Service

Staff are frequently praised as friendly, helpful, and efficient, with smooth check-ins and thoughtful assistance. However, multiple reviews mention rude breakfast staff, an unhelpful night manager, booking errors, slow responses at night, and delays with rooms being ready.

Related guest reviews

8

Bryan

Nov 19, 2023

·

Stayed 1 night

The only thing I can complain about was we arrived at 4pm, our room was not ready til 430, not a huge deal for us, but was not comped anything for this.

10

Kathy

Apr 6, 2025

·

Stayed 1 night

Check in was quick & professional! Room was great breakfast was good hot & lots of choices. There was kids running above my room but young man working addressed this & it stopped. Will stay again!!

6

trevor

Nov 3, 2024

·

Stayed 2 nights

Night manager was terrible to deal with

2

Samantha

Aug 17, 2025

·

Stayed 1 night

Rooms we booked already had occupants so i cannot speak on comfort of rooms.

8

Amanda

Oct 23, 2023

·

Stayed 2 nights

Excellent, clean, super convenient location - especially with Target/Starbucks/Mavericks all within a few steps. Kids absolutely loved the waterslide - pool area was nice and clean, though the stairs to get to the slide could use some maintenance. The only ding against this property was the staff - the manager who checked us in was lovely, but the next night my key stopped working. When I went to the girl at the front desk to ask for a new key, she audibly sighed, rolled her eyes, and stomped over to the key scanner. It was so dramatic I thought she was joking for a minute, but she wasn't. On our last morning, I asked one of the housekeepers for some cleaning spray to clean up a little spill one of my kids had made. She didn't even make eye contact with me and just said "Nope, don't got any". So, nothing terrible and we'll likely stay here again next time we're in town, but still disappointed in the lack of basic customer service skills.

10

Debra

Aug 21, 2025

·

Stayed 1 night

Heather was so helpful during check in. She even got us a wheelchair because my husband was injured.

10

Kristen

May 4, 2023

·

We booked 10 rooms for one night and what a great stay it was! Michael at the front desk was prepared for us it literally took 5 minutes to get us all checked in! Clean rooms, amazing staff!

10

Briana

Dec 29, 2024

·

Stayed 1 night

Staff were great and friendly, helped me with my troubles from expedia even though they didn't have to. Breakfast was great as well! 😊 Good job!

6

Brianna

Nov 4, 2023

·

Stayed 1 night

Overall our stay was very pleasant, the morning staff is amazing, super bubbly and always welcoming. Great continental breakfast. The beds were very comfortable as well. My complaints would be cleanliness of the pool, the curtains did not shut so you didn’t feel like you had privacy, along with if you have little traveling with you nap time becomes a problem when the room is so bright. Our room was also quite expensive, and we didn’t have a microwave. However we did have a little fridge. Last complaint would have to be the night staff it was very difficult to find someone at the front desk.

4

Jason

Aug 6, 2025

·

Stayed 2 nights

The room that i reserved on the internet wasnt the room i got.

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Location

Consistently described as convenient, with shops, restaurants, coffee options, and a walkway to a nearby restaurant.

Related guest reviews

10

Debbie

May 2, 2025

·

Stayed 3 nights

The staff were extremely helpful and always couteous. It is located in a great location.

10

Jill

Apr 6, 2025

·

Stayed 1 night

Clean, comfortable, convenient. Good price. Good breakfast. Friendly staff.

10

Jana

Nov 10, 2024

·

Stayed 1 night

Friendly staff and great location!

8

Emily

Jul 22, 2025

·

Stayed 2 nights

Have stayed here multiple times. Always clean and neat. Good location. Kids love the pool.

8

Amanda

Oct 23, 2023

·

Stayed 2 nights

Excellent, clean, super convenient location - especially with Target/Starbucks/Mavericks all within a few steps. Kids absolutely loved the waterslide - pool area was nice and clean, though the stairs to get to the slide could use some maintenance. The only ding against this property was the staff - the manager who checked us in was lovely, but the next night my key stopped working. When I went to the girl at the front desk to ask for a new key, she audibly sighed, rolled her eyes, and stomped over to the key scanner. It was so dramatic I thought she was joking for a minute, but she wasn't. On our last morning, I asked one of the housekeepers for some cleaning spray to clean up a little spill one of my kids had made. She didn't even make eye contact with me and just said "Nope, don't got any". So, nothing terrible and we'll likely stay here again next time we're in town, but still disappointed in the lack of basic customer service skills.

6

Judylou

Mar 2, 2025

·

Stayed 1 night

I like the location.

10

charlene

May 2, 2023

·

Stayed 2 nights

Holiday inn express is our favorite, our grandkids love the pool, the adults love the hot tubs. We were able to use the breakfast room to enjoy pizza in the evening. The beds are very comfortable, I love the keurig in the room. The walkway to the restaurant is very convenient.

8

Greg

Aug 5, 2024

·

Stayed 2 nights

This was one of our best stays in Aberdeen yet. My party consists of my wife and 5-year old daughter. The pool area is perfect for kids - we certainly enjoyed the slide and the overall size of this space was great. The pool is showing some signs of wear and tear and it can get a bit crazy at times depending on the number of folks utilizing the space. We experience a rough birthday party of boys that made the experience less than desirable at times. Our room was spacious and clean - exactly what we needed. Having breakfast was excellent although the attendant in charge was often overwhelmed and generally didn't have the disposition required for such a high stress environment. Food was standard hotel breakfast fair and we were happy that Coffee shops were located so close for additional coffee options. Overall, I would recommend this hotel if you are traveling with kids for a weekend getaway to Storybook Land. It was nice having an indoor pool option to get away from the summer heat.

10

Angela

May 9, 2023

·

Stayed 2 nights

Our room was clean and comfortable. It had everything we needed. Good toiletries provided. Great breakfast provided every morning. Good location in Aberdeen, SD

10

Tyrel

Nov 12, 2024

·

Stayed 2 nights

Good location. Key cards need updating.

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Dining

Breakfast is often rated good to excellent with solid variety and stocking. Some guests reported cold items or limited options, and a few had negative interactions with the breakfast attendant.

Related guest reviews

6

Paula

Nov 28, 2022

·

Stayed 2 nights

Found a used condom wrapper on the couch. The breakfast staff was extremely rude and seemed upset to be there. Inside of dresser drawers were dirty and I had to clean them before use. The front desk staff was very friendly and helpful. The breakfast food was good with a nice variety. The beds and pillows were comfortable. Overall an ok experience, not the best or the worst I’ve stayed in!

10

Kathy

Apr 6, 2025

·

Stayed 1 night

Check in was quick & professional! Room was great breakfast was good hot & lots of choices. There was kids running above my room but young man working addressed this & it stopped. Will stay again!!

10

Alana

Jan 6, 2025

·

Stayed 2 nights

We came to Aberdeen for a soccer tournament. The room was clean and so was the hotel. The breakfast was great and the staff kept it stocked up. The pool area was perfect for al of our kids with ages from 2-10.

10

Lani

Jul 5, 2022

·

Stayed 1 night

Hotel and pool were clean, breakfast was excellent.

8

Brenda

Oct 12, 2025

·

Stayed 2 nights

Breakfast was cold. Said there was bacon but was biscuits and gravy. Hot tub was a warm tub.

10

Drew

May 23, 2023

·

Stayed 3 nights

Swimming pool was fantastic, woman serving breakfast Saturday and Sunday was absolutely horrible, attitude and demeanor was the worst made us feel very uncomfortable and unwelcome.

10

Briana

Dec 29, 2024

·

Stayed 1 night

Staff were great and friendly, helped me with my troubles from expedia even though they didn't have to. Breakfast was great as well! 😊 Good job!

10

Sei

Sep 23, 2023

·

Stayed 3 nights

The pool or water park was greatly appreciated. My children had great times. My children didn't want to leave the pool. I didn't enjoy the breakfast. There wasn't lots of options.

8

Chad L

Jul 29, 2025

·

Stayed 1 night

Breakfast was great. Pool area is in need of some work. Hot tub jet timer didn’t work and the 2nd hot tub was out of order. The supports for the slide were very rusty and made me unsure of the integrity.

8

Bonita

Jul 28, 2024

·

Stayed 2 nights

Thè room was spotless. The employess were very helpful. There was a delicious breakfast in the morning with a very friendly lady working it. The kids really enjoyed the pool even though it needed some maintenance. We had a Great stay!

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AI-generated summary based on recent guest reviews

Month	Average price
January	$191
February	$179
March	$157
April	$169
May	$180
June	$198
July	$181
August	$176
September	$184
October	$197
November	$190
December	$173

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $163	21 $246	22 $246	23 $246	24 $249	25	26
27 $139	28 $246	29 $246	30 $246

Su	Mo	Tu	We	Th	Fr	Sa
				1 $271	2 $271	3
4	5	6	7	8 $230	9 $195	10 $195
11 $139	12 $246	13 $246	14 $246	15 $218	16	17
18 $306	19 $246	20 $246	21 $246	22 $254	23	24
25 $137	26 $246	27 $246	28 $246	29 $254	30 $210	31 $192

Holiday Inn Express & Suites Aberdeen by IHG

Prices for Holiday Inn Express & Suites Aberdeen by IHG

Monthly average prices

About this property

Location

Room options

Standard Room

Standard Room, 1 King Bed

Suite, 1 King Bed, Accessible, Jetted Tub

Standard Room, 2 Queen Beds

Suite, 1 King Bed (Additional Living Area)

Guest reviews of Holiday Inn Express & Suites Aberdeen by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

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Optional extras

FAQs about Holiday Inn Express & Suites Aberdeen by IHG

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