Name: DoubleTree by Hilton Minneapolis Airport, MN
Address: 2020 American Boulevard East, South Loop, Bloomington, Minnesota, United States of America, Bloomington, Hennepin County, US
Price range: $123–$192 per night
Rating: 8.28

What guests think

At DoubleTree by Hilton Minneapolis Airport, MN, travelers consistently praise the convenient location near Mall of America and MSP airport, friendly staff, and reliable shuttle, while reviews also note an older, sprawling complex with some maintenance problems.

Rooms are often clean and comfortable, but decor and upkeep vary by building, and some guests report issues with air conditioning, hot water, or Wi‑Fi. Facilities include an indoor pool (often described as very cold) and a fitness room, but multiple reviews mention no hot tub and occasional elevator disruptions. On-site dining and coffee are available, but there is no free breakfast and feedback on price and service is mixed. Expect a convenient, service-forward stay best suited for airport or Mall of America visits.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Large, multi-building property with ongoing upgrades; guests report long walks and periodic elevator issues. The indoor pool is frequently described as very cold, there is no hot tub, and the fitness room gets occasional praise.

Related guest reviews

6

Chris

Jul 31, 2025

·

Stayed 1 night

The pool is excellent. The rooms seemed old and depressing, lots of gray dingy carpets. Elevator was dirty. Sink was clogged and we lost power in the bathroom. It wasn’t the greatest but it was ok

6

Mayra

Apr 17, 2025

·

Stayed 2 nights

My only reason why I didn’t give 5 starts is because the pool was freezing. They supposedly said the engineer was working in it. We were there 2 days and it was freezing both days which was disappointing because my kids were really looking forward

4

Jenn

Sep 3, 2024

·

Stayed 2 nights

Our toilet was plugged everyday. Room was very small. Great fitness facility. No hottub.

10

lisa

Aug 26, 2024

·

Stayed 1 night

Wish they told us blg c does NOT HAVE ELEVATOR, 2ND FLOOR WITH LIRS OF LUGGAGE...painful

6

Christopher

Aug 26, 2024

·

Stayed 1 night

Staff was nice. Cookies delicious. Lobby and meeting facility looked newer. Actual halls and rooms outdated and small. Old. Pool and exercise room looked nice but no hot tub. Beds were very comfortable. Furniture was nice but old and showed wear and tear. I had requested a room in the building. The lobby was attached to. But was given a room in building four buildings over took forever to walk to.

8

David

Aug 22, 2024

·

Stayed 3 nights

Nice place. Older but all fixed up. Very nice. Unfortunately, they were working on the exterior of the building and had all the entrances closed that allowed access to our section. The only way was to walk through the front lobby, passed all the conference rooms through building A and then into ours, building B. This was a bit of a trek, especially loading luggage in and out. Under normal, non construction, conditions we would have been able to access the back lot quickly and easily. My only true complaint is that I purchased the wifi package when I booked but it was unclear if I received it. I tried checking in your website with the live chat AI I am assuming, but it failed to answer my question. Double Tree wanted too much personal info from me in order to use their Hilton Honors wifi. I think I just went with their free one, even after paying for wifi. It was very confusing!! Next time I will not pre-purchase wifi.

6

Kay

Aug 5, 2024

·

Stayed 2 nights

No hot tub was disappointing. TV was too big for the room. Staff was very helpful

8

jayden

Jun 21, 2024

·

Stayed 1 night

Nice lobby, nice room, but everything in between is mid renovation. Insanely long walk to room from lobby, but overall a decent experience. Once the rest of the hotel gets renovated it will be a nice place. Awesome accessibility to the Mall of America and IKEA, literally across the street.

10

Donna

Jun 11, 2024

·

Stayed 2 nights

Great property near the airport and Mall of America. The staff and service were both excellent. It also has a good restaurant and the heated pool was a surprise perk. Enjoyed my stay.

8

Kristen

Apr 12, 2024

·

Stayed 1 night

Pool was very cold, no hot tub. It was quiet which was nice. Under construction currently. Rooms are a bit small.

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Cleanliness

Many guests found rooms clean, but hallway and elevator areas and some bathrooms show wear or missed cleaning, with a few reports of ants or stained linens. Overall cleanliness feels inconsistent between buildings.

Related guest reviews

10

Tina

Nov 23, 2025

·

Stayed 1 night

Check in was very easy. Cookies were very delicious. Room was super clean and beds were comfortable. I slept well.

10

Tanya

Nov 10, 2025

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Stayed 1 night

The room was clean and the staff were very friendly.

10

Lee

Nov 9, 2025

·

Stayed 1 night

Room appeared to be fairly recently remodeled and was in very good and clean condition. Was also fairly quiet in room.

6

Daniel

Sep 13, 2025

·

Stayed 1 night

The lobby was great. The staff were really nice, but as soon as we turned down the hall to our room it was like we stepped into another hotel. Everything was old and worn out. The elevator was gross. Our room had a running toilet and the restroom door kept falling off the sliding rail. Its time to update

6

Ashley

Aug 12, 2025

·

Stayed 1 night

Things we liked: Shower pressure, comfortable bed. Close to airport. Did not like: property was dirty, trash overflowing, carpets looked like they hadn’t vacuumed in days. Carpet in room looked very old. Close to freeway, could be good or bad

2

Ben

Apr 12, 2025

·

Stayed 1 night

Bed sheets had scum all over them

8

Susan

Mar 24, 2025

·

Stayed 2 nights

We stayed in the old part of the complex. It needs some good cleaning. Curtains were dirty, hand prints on bathroom wall, mattress was lumpy. Drinks in the bar were very expensive. Staff was pleasant, especially the lady in the coffee area! She was so friendly.

2

James

Mar 4, 2025

·

Stayed 2 nights

The Property is Old. Had problems with toilets in 2 different rooms. One toiled leaked on the floor. 2nd room had a toilet with urine stains on it. Both rooms had bathrooms needing grout or paint. Would never stay there again.

8

Erica

Feb 17, 2025

·

Stayed 1 night

Some hair in bathroom.

4

Marie

Jun 21, 2024

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Stayed 1 night

The air conditioner didn’t work. A large electric panel had been removed from the heating and cooling equipment in the wall, leaving a 5’ x 3’ hole in the wall. When we asked for a different room we were told we could but the available rooms were all dirty because they hadn’t been cleaned yet. Since this was after midnight it wasn’t as if someone was coming to clean it. It was very noisy. I banged on our wall at 1:30 to get the people next door to shut up. I would not recommend

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AI-generated summary based on recent guest reviews

Rooms

Beds are comfortable and some rooms feel newly updated and quiet, though layouts can be small with full-size beds. Experiences vary by wing, with dated decor, occasional noise or buzzing, unreliable Wi‑Fi, and temperature control problems in some rooms.

Related guest reviews

10

Lee

Nov 9, 2025

·

Stayed 1 night

Room appeared to be fairly recently remodeled and was in very good and clean condition. Was also fairly quiet in room.

10

Laura

Aug 28, 2025

·

Stayed 1 night

Close to the airport. Taxi's will cost you $23 bucks for the 5minute ride (total rip off). Hotel is clean, rooms are nice. Totally overpriced (Around 200usd/night), espcially since its just really a place to crash because you missed your connecting flight -- but other than that, and the insane cost for a 5min ride, its a decent place to crash on a layover.

8

Cynthia

Aug 10, 2025

·

Stayed 1 night

Next to clean, comfortable beds & pillows are the next priority. Very comfortable beds & multiple comfortable pillows! Thank you!

6

Joy

Nov 27, 2024

·

Stayed 1 night

There was a constant buzzing noise in my room. I couldn’t sleep at night

6

Christopher

Aug 26, 2024

·

Stayed 1 night

Staff was nice. Cookies delicious. Lobby and meeting facility looked newer. Actual halls and rooms outdated and small. Old. Pool and exercise room looked nice but no hot tub. Beds were very comfortable. Furniture was nice but old and showed wear and tear. I had requested a room in the building. The lobby was attached to. But was given a room in building four buildings over took forever to walk to.

6

Christi

Aug 25, 2024

·

Stayed 1 night

Stayed in older part of hotel. Had a room that had an adjoining door and could hear next room as clear as if in room with us. Loud neighbors until after midnight. Bathroom had toothpaste all over counter and shower dirty. Reserved double beds on reservation and hotel check in person told us he only had 2 double rooms available.

8

Loren

Aug 25, 2024

·

Stayed 1 night

Easy check in, cleanly. But the WiFi is absolutely terrible. It dropped multiple times. I finally went down to the front desk, and was given a special password to use so I could complete my work. The only worst Wi-Fi I’ve had at a hotel in the past 10 years, was an isolated resort in the Bahamas.

8

Darren

Aug 21, 2024

·

Stayed 3 nights

Have to admit reading some of the negative reviews spooked. Place was fine. Yes it’s clearly in transition from being an old 80s Marriott property. But our room was modern. Hallways were still dated but I’m sure that’s next on priority list. Staff were friendly at all times. Pros: proximity to mall of America, ample parking, only about a $20 Uber to either stadium downtown. (We did not use airport shuttle service but they seems to have rotating vans constantly), rooms were modern and clean and well air conditioned with modern thermostat. Cons: hot tub permanently covered over, pool was VERY cold, almost unenjoyable, no microwave in rooms (there’s one in lobby to use), water pressure in shower actually hurt but that may have just been our room. Side note the place is a MAZE of different buildings. But we got used to it. All in all we thought it was fine with some room to grow and improve but nothing that was a deal breaker. Wasnt quite up to DoubleTree or Hilton reputation for me, but still nowhere near some of the terrible reviews I read. And of course the DoubleTree cookies were warm and plentiful. We didn’t use the restaurant at all so no comments there.

6

Michael

Aug 8, 2023

·

Stayed 1 night

Staff was very friendly. Facility was run down and old. Room was incredibly small with double beds.

10

Sharone

Apr 11, 2023

·

Stayed 2 nights

The property inside is well kept. Outside is another issue, you realize this is not the JW Marriott across the street. The beds are full size not queen and I did not see any queens size beds to book. The room was clean and cleaned when requested. The temperature was not consistent and the thermostat was difficult to manage.

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Service

Staff are widely praised as friendly and accommodating, including helpful shuttle drivers and quick check-ins when possible. However, multiple reviews cite long check-in lines, system outages, unanswered phones, and missed wake-up calls.

Related guest reviews

8

Cindy

Oct 20, 2025

·

Stayed 2 nights

Very quiet stay. We stayed here for the reasonable prices and not too far away from other establishments. Staff was very accommodating.

2

Jay

Sep 17, 2025

·

Stayed 1 night

They couldn’t check me in at 1:30 in the morning, because their system was down. Offered no solution, had to fight for a refund, and had to get an uber to a new hotel and they didn’t even want to refund me much less help at all. STAY AWAY.

2

Erin

Aug 24, 2025

·

Stayed 1 night

When we arrived at the property, we waited in line for more than an hour just to check into our room. There was no explanation for why it took so long and some of the staff was not jumping in to help speed things along.

10

Holli

Aug 14, 2025

·

Stayed 1 night

Excellent staff, super clean, comfortable bedding, warm cookies upon arrival!

10

Catherine

Mar 24, 2025

·

Stayed 2 nights

I LOVED staying here! The delicious cookies upon check-in, the staff walking us in the direction of our room, the prompt response to any need…it was fantastic. We will definitely be back!

10

tiffany

Feb 5, 2025

·

Stayed 1 night

The guy who checked us in, I think his name was Alexander, was SO NICE. I was nervous to check in so late with a hungry and sleepy toddler, but he made the process so easy and fast. Before I knew it, I was handed the keys and off to our room.

10

suzi

Aug 8, 2024

·

Stayed 1 night

Great room but the front desk never answered the phone nor did they answer the phone for the shuttle... I mentioned this to the the front desk but I swear they just silenced their phones .... also the air did not work in our room they did offer a $15 hotel credit...

10

Jim

Jul 31, 2024

·

Stayed 1 night

Staff was amazing and went out of thier way to assist me. You are given a warm cookie at checkin and a welcome message personalized on the tv when you enter the room. My stay was when Delta canceled hundreds of flights and thousands of people were stranded at Minneapolis airport. The hotel was maxed out and still made every effort to make you feel welcome. I personally witnessed staff being verbally attacked by tired stranded people and they maintained professionalism and moved on to the next guest. THANK YOU! I will reccomemed and stay there again.

6

Danielle

Jul 27, 2024

·

Stayed 1 night

The restaurant for breakfast was disorganized and slow. There was not one table to sit at - not because they were all being used by people but that the majority of the tables were never bussed and cleared for new patrons. The front coffee counter in the lobby had one person and she was doing her best but the lack of help in such a large hotel brought about for a disappointing experience.

10

Michael

Apr 22, 2024

·

Stayed 3 nights

Great service professionals, especially the shuttle drivers.

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Location

Excellent for Mall of America and MSP airport, with easy walk or short shuttle rides. Some guests mention a sprawling, confusing layout, but many found rooms quiet despite the airport nearby.

Related guest reviews

8

Melissa

Nov 30, 2025

·

Stayed 1 night

Location is good, next to Mall of America. Shuttle from the airport was nice but you have to wait for a bit for it. Hotel was clean but dated.

8

Michelle

Oct 12, 2025

·

Stayed 3 nights

Very nice, convenient close to airport

10

Susan

Oct 6, 2025

·

Stayed 3 nights

Room was clean. Air conditioning was great and was a few minute walk to the mall of America.

10

Laura

Aug 28, 2025

·

Stayed 1 night

Close to the airport. Taxi's will cost you $23 bucks for the 5minute ride (total rip off). Hotel is clean, rooms are nice. Totally overpriced (Around 200usd/night), espcially since its just really a place to crash because you missed your connecting flight -- but other than that, and the insane cost for a 5min ride, its a decent place to crash on a layover.

10

Betty

Aug 28, 2024

·

Stayed 1 night

Walking distance to mall and shuttle to airport

10

Pablo

Aug 23, 2024

·

Stayed 2 nights

Location is great close to airport and Mall of America. Parking was incredibly easy and free which is always a plus. Staff was incredibly friendly definitely recommend staying at this hotel.

10

Staci

Aug 4, 2024

·

Stayed 2 nights

Staff very friendly! Offered us a ride to the train and picked us up after the Twins game so we didn’t have to drive and pay for parking! The pool was nice. The hotel is walking distance to IKEA and Mall of America ( the mall has free parking so we actually drove there). I would definitely stay again!

8

ALAN

Jul 25, 2024

·

Stayed 1 night

Very close to airport. Front desk staff were great.

10

Samuel

Jul 13, 2024

·

Stayed 2 nights

Close to the airport, nice coffee shop with good coffee, cookies at check in, and walking distance to Mall of America.

10

bryan

Jul 31, 2023

·

Stayed 2 nights

So convenient to airport and Mall of America

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AI-generated summary based on recent guest reviews

Dining

On-site restaurant and coffee shop are available, with some late hours and positive interactions. Many note no free breakfast and higher prices or slow, inconsistent service.

Related guest reviews

10

Kristen

Aug 14, 2025

·

Stayed 1 night

Clean, quiet room. Ordered in-room food which arrived faster than indicated.

8

James

Jul 12, 2025

·

Stayed 1 night

I thought that the prices at the restaurant were exuberant.

8

Susan

Mar 24, 2025

·

Stayed 2 nights

We stayed in the old part of the complex. It needs some good cleaning. Curtains were dirty, hand prints on bathroom wall, mattress was lumpy. Drinks in the bar were very expensive. Staff was pleasant, especially the lady in the coffee area! She was so friendly.

10

Sandra

Sep 26, 2024

·

Stayed 1 night

Friendly service. Delightful personality of the barista in the coffee shop. reasonable extended parking. No free breakfast though so plan for that.

4

James

Jul 27, 2024

·

Stayed 1 night

I understand why this hotel was discounted. The place looks like all they have done is put lipstick on a pig. Check in staff was helpful and so was the staff that drove the vans. The restaurant could have qualified to be on Gordon Ramseys TV show, Restaurant impossible. I sat down and there were crumbs all over the seat on the booth. I ordered a beer and it took 20 minutes. The waiter then came back and I asked about my beer. He said, “I ordered it a while ago”, 10 minutes later he finally returned with the beer. I thought I had better order my dinner, or I would be there all night. I ordered a cheeseburger and it showed up extremely well done in about 15 minutes. Meanwhile the phone in the restaurant continued to ring without anyone answering it. This happened about six times while I was there. I suppose it was someone who wanted room service. I finally just requested the bill to go back to my room. Overall there were a bunch of tables with dirty dishes left behind. Not the cleanest restaurant. I tried to call the front desk to place a wake up call and the phone just rang and rang. Finally I gave up and just hoped that the alarm clock would work. The a/c in the room made it sound l ike a train was coming through as it was so loud. Best thing about the stay was the chocolate cookie they gave me upon check-in. Ownership needs to spend some real money to keep up with the newer hotels around the airport.

6

Danielle

Jul 27, 2024

·

Stayed 1 night

The restaurant for breakfast was disorganized and slow. There was not one table to sit at - not because they were all being used by people but that the majority of the tables were never bussed and cleared for new patrons. The front coffee counter in the lobby had one person and she was doing her best but the lack of help in such a large hotel brought about for a disappointing experience.

8

Kelly

Jun 21, 2024

·

Stayed 1 night

Shawn is the most amazing bartender ever! After a long day of traveling, he hooked our kids up with some chicken fingers and fries at almost 1 am and poured me a nice big glass of wine. He was so friendly and seemed genuinely happy to help. We slept ok despite planes taking off and landing all night long, but we booked the stay at the airport so what did we expect! If you’re staying here, go see Shawn!

10

Donna

Jun 11, 2024

·

Stayed 2 nights

Great property near the airport and Mall of America. The staff and service were both excellent. It also has a good restaurant and the heated pool was a surprise perk. Enjoyed my stay.

10

Patricia

May 25, 2024

·

Stayed 1 night

Awesome staff. So accommodating. Restaurant mediocre but hours were great.

8

Carlos

Sep 6, 2023

·

Stayed 1 night

No breakfast

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AI-generated summary based on recent guest reviews

Month	Average price
January	$125
February	$117
March	$125
April	$122
May	$119
June	$130
July	$138
August	$134
September	$144
October	$135
November	$120
December	$113

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $123	15 $188	16 $192	17 $173	18 $153	19 $149
20 $126	21 $166	22 $167	23 $177	24 $171	25 $165	26 $163
27 $134	28 $157	29 $143	30 $143

Su	Mo	Tu	We	Th	Fr	Sa
				1 $154	2 $159	3 $154
4 $154	5 $152	6 $154	7 $154	8 $154	9 $154	10 $154
11 $151	12 $154	13 $154	14 $154	15 $151	16 $159	17 $154
18 $154	19 $154	20 $154	21 $154	22 $154	23 $154	24 $154
25 $159	26 $154	27 $152	28 $154	29 $154	30 $154	31 $154

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed

Room, 1 King Bed, Accessible (Mobility, Hearing, Roll-In Shower)

Room, 1 King Bed

Room, 2 Double Beds

Room, 1 King Bed, Accessible (Hearing)

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about DoubleTree by Hilton Minneapolis Airport, MN

Have a question?

Prices for upcoming dates