SpringHill Suites Indianapolis Carmel

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Outdated, dirty and smelled. I was greeted with a dirty wrag in front of my door and my room was never cleaned. Breakfast was good.

Clean room and lobby, everything was great except the bed was very uncomfortable and the pillows were very flat.

The hotel staff was kind and welcoming. The hotel felt old & in need of updates. The rooms were clean, but the mattress was worn and it was definitely showing its age. The breakfast was very good with lots of options.

There was mold on the ceiling in the bathroom in my room. The hallways had a musty smell. I asked if I can check out a day early and was told i have to give a 24 hr notice. I wasnt supposed to check out until Monday March 9th. I asked on Sunday morning at 8 am if I can checkout a day early with a refund and I was told I should have told them Saturday the 7th.